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Tata Institute Of Fundamental Research

  • Tender Amount

    ₹ 7,00,000

  • EMD

    ₹ 35,000

  • Opening Date

    11 Apr 2019

  • Closing Date

    24 Apr 2019

Tender
Summary

Award Of Comprehensive Annual Maintenance Contract For The Desktop For The Period From May 01, 2019 To April 30, 2020

Documents
Tender Notice-15.4 MBTendernotice_1.pdf
Award Of Comprehensive Annual Maintenance Contract For The Desktop For The Period From May 01, 2019 to April 30, 2020
Document-15.4 MBCMC19-20.pdf
Award Of Comprehensive Annual Maintenance Contract For The Desktop For The Period From May 01, 2019 to April 30, 2020

.' ,1 e$6ry el ?II r[F6tilrT 3ry{tEIrIt Et1qriT TATA I P,I STI'TUTE ST F U N MA M E Ii"I TIIL R E SEI\RCH e):{t s{rrn y)v. rbli{riit, trr* * aoo oos floorl Bhsbhn Road, Colsfra. Mflftt Ei - 4OO OO$ srvi1tr ir:d ltqpt fr r''Eprt1; cis+ir qxrr rr"qqn ryi va{il*af*umrr Arr AutonatF6nuE lt!$titutlsil of tlle De p{rrlrBe nt st AlOmlc Gevarnillant of lndla final Oeeillsd Unlvsr$lly q{ Elf.? a6l6Fhon6: o!*-2?7 I 20s0 cfrs{{,' Frr, o*2-32AO 451 0lr J EfrerUy tr andZ} w*natte: www'titLrEs. lll TENDER DOCUMENT FOR COMPREHENSIVE ANNUAL MAINTENANCE OF PERSONAL COMPUTERS TF R/STR/3 9 7 {264) v o1.29 To, April 08, 2019 Sub: Award of Comorehensive Annual Maintenance Contract for the Desktop for the period from May 01., 2019 to April 30, 2020 Dear Sir, 1. The Director, Tata lnstitute of fundamental Research, Mumbai is inviting the Commercial bids frorn experienced, well established and reputed firms/companies for award of Comprehensive Annual Maintenance Contract of Computers and Related Peripherals in the lnstitute at 1, Homi Bhabha Road, Colaba, Mumbai 400005. 2. The details list of conrputers to be brought under the CMC is appended herewith for ready reference. 3. The eligibility, terms and conditions for the proposed award of AMC are as under. a) The Al\4C shall be effective and valid for a period of one years from the date of acceptance by the successful bidder. b) lt may be renewed for another period of one year on the same terms ancl conclitions by written mutual consent by both parties if the performance of the firm is found to be satisfactory. c) The contract may be terminated at any point if the performance of AMC provider is found to be unsatisfactory and/or violating the terms of services. Contd...2... EUGIBILITY CONDTTIONS:- d) The firm must have experience in Govt. or Semi. Govt. or public Sector/pubiic ::=: Company or large Private sector organizations/companies for maintenance of a total ci j]_ nos' computers or more for each of last three years. Bids of firms not having AMC conri-a:: with at least two firms/organizations will not be considered. The bidder who has been biacr listed in the past with TIFR/DAE/central or state Government or public sector undertaking will not be allowed to participate. e) The intending firm should have established workshop/service centre within the Mumbai Municipal Corporation limits since last three years and also should have the BIVC License, GST Registration, pAN card etc. f) The scope of coverage of the comprehensive Al\4C will be for the computer hardware and peripherals for all the categories. The firm shall provide comprehensive maintenance services which shall cover both preventive as well as corrective maintenance for all units covered under AlVlC. Under corrective maintenance the firm shall rectify any defects, faults and failures in the computers and shall repair, replace any work art, defective parts of the computers at no extra cost. All the components of the equipnlents excluding consumables and non functional parts such as plastic casing and covers shall be covered under AMC. ln the event of addition of any more computers with peripherals under the scope of the AIVIC the maintenance will be carried out by the firm for which they will be eligible for an aclditional consideration on Pro-rata basis. ln the event of any older computer being rendered obsolete, the same shall be removed from the contract and the rates reduced accordingly on a pro-rate basis. The firm shall carry out routine preventive maintenapce of each computer at least once every 3 months. g) Manpower requirement: The servicing of TIFR computers must be carried out by quatified technician with a minimum of three years experience in the field. The technicians should possess ln depth l<nowledge of trouble shooting and should be able to rectify the problems in consultation with experts of their office. Knowledge of Linux operating system will be considered as an added advantage. The firm should not rotate their service te

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