Military Engineer Services Tender

Refixing in same opening shutters of any description n exc 1 sq. m each includes taking down, easing and adjusting and also refixing builders hardware as required including renewal of unserviceable screws, etc complete all as specified and directed.

Refixing in same opening shutters of any description exc 1 sq. m and n exc 2 sq. m each includes taking down, easing and adjusting and also refixing builders hardware as required including renewal of unserviceable screws, etc complete all as specified and directed.

Demolition of brick work or stone / boulder masonry including all quoins, arches, pillars, etc. built in cement mortar or cement lime mortar complete all as specified and directed.

Demolition of Concrete of any description and in any position not otherwise specifically provided for complete all as specified and directed.

Taking down PVC(SWR) soil waste pipe complete all as specified and directed.

Taking down cement or cement lime plaster from brick or stone walls etc. including raking out joints, hacking for keys, scrubbing down with water etc. complete all as specified and directed.

Dismantling floor, hearth or wall tiling including cement mortar bedding (but not backing) including removing the rubbish off the premises complete all as specified and directed.

Dismantling of water tank exc. 250 Litre but not exc. 500 Litre capacity complete all as specified and directed.

Dismantling of water tank exc. 500 Litre but not exc. 1000 Litre capacity complete all as specified and directed.

M & L for brick work with sub class ‘B’ old size bricks straight or curved on plan exc. 6.00 m mean radius built in cement mortar 1:6 complete all as specified and directed.

M&L of second class hard wood, plain fillets. square,rectangular or triangular in section, clean sawn, secured with nails or brads sectional area exc 13 and n.exc 25 Sq.cm complete all as specified and directed.

S & F of solid PVC door frame of size 50 mm X 47 mm made out of 5 mm plain coloured PVC sheet reinforced with mild steel square tube as per specification and drawing given on MES schedule Part – II (2010) complete all as specified and directed.

S & F of 35mm thick 2nd class hard wood (Sal/Hollock), glazed and skeleton shutters (factory made), open rebated and prepared to receive glass or gauge etc., (without sash bars), edges of framing plain, chamfered or rounded, fitted with cut and mitred beads for securing glass etc., size of members of shutters as specified in clause 8.24 (a) of SSR Part-I, complete all as specified and directed.

S & F of 35mm thick factory made 2nd class hard wood (Sal/ Hollock) plain, framed, panelled shutters (two panels) with lock rail and panels of 9mm B.W.P. commercial ply or 12mm veneered particle board with commercial face veneers on both sides.The size of rail and style as per IS–1003 (Part-I), kiln seasoned and chemically pressure treated, fitted to chowkats, complete all as specified & directed.

S & F of 30 mm thick flush shutter solid core construction with block board core and plywood face panels commercial type on both faces complete all as specified and directed.

S & F of 30 mm thick (style thickness) factory made solid panel PVC shutter consisting of frame made out of mild steel tubes for top and bottom rails, mild steel frame shall be covered with heat moulded plain colour PVC 'C' channel having a PVC sheet strip of 20 mm width stuck inside with solvent cement for stiles and plain colour PVC sheets for top rail, lock rail and bottom rail on either side & as gap insert for top rail and bottom rail, panelling of plain colour PVC sheet to be fitted in the MS frame welded / sealed to the stiles and rails with suitable PVC sheets beading and joined together with solvent cement as per specification and drawing given on MES schedule Part – II (2010) complete all as specified and directed.

S & F of 300 mm long (Length of bolt) aluminium alloy, anodised, sliding door bolt with hasp, staple (bolt type) and fixing clips of sheets, cast or extruded sections and fixing bolts and sliding bolt of extruded sections or cast aluminium alloy complete all as specified and directed.

S & F of 100 mm long mild steel butt hinges, medium weight cold rolled complete all as specified and directed.

S & F of 30 mm wide flap when open, mild steel bright finish or electro galvanised continuous (Piano) hinge complete all as specified and directed.

S & F of 150 mm long mild steel barrel tower bolts, stove enamelled black, with bright bolt and fixedcomplete all as specified and directed.

S & F of 150 mm long mild steel pressed handles, oval type, stove enamelled black complete all as specified and directed.

S & F in repairs stainless steel peg set of five with chromium plated back plate 304 grade, 40mm wide fixed with chromium plated screw complete all as specified and directed.

S & F in repairs Peg stays to steel windows complete all as specified and directed.

S & F in repair mild steel handles to steel windows complete all as specified and directed.

S & F of aluminum (die cast) body door closer hydraulically regulated,designation No. 3,universal type, suitable for door shutters of 851 to 1000 mm in width and of weight between 61 to 80 kg and fixed complete all as specified and directed.

S & F of Stainless steel wire cloth, 0.36 mm nominal dia of wire and average width of aperture 1.40 mm and fixed with tinned tacks, or galvanised wire staplescomplete all as specified and directed.

S & F of Galvanised mild steel wire cloth, 0.36 mm nominal dia of wire and average width of aperture 1.40 mm and fixed in repair with tinned tacks, or galvanised wire staplescomplete all as specified and directed.

S & F of 300 mm mild steel ordinary rat tail, rod pattern springs including roller and roller plate complete all as specified and directed.

S & F in repair 300 mm mild steel ordinary rat tail, rod pattern springs including roller and roller plate fixed to pressed steel frame/chokhats including necessary welding complete all as specified and directed.

S & F of 40mm dia, cupboard knobs fixed with nut, screw and washer of mild steel, bright finished complete all as specified and directed.

S & F of 150 mm size aluminium anodised Hasp and staple, safety type, brass with mild steel hinge pin including bolt to hinge plate and fixed with screws complete all as specified and directed.

S & F of 150 mm size (Overall length of cover plate) floor door stopper of aluminium alloy body and tongue, anodised, with hard drawn steel spring complete all as specified and directed.

S&F in repair 25 mm dia harrison rails, mild steel, chromium plated with fixing brackets,stops,rollers etc arrangement complete all as specified and directed.

S & F of pressed steel frames of size 125mmx60mm made of 1.25mm thick MS sheet for doors with one or more rebates including necessary fixing lugs, hinges, lock strike plate., complete all as specified & directed. NOTE : PCC for filling of hollow portion shall be measured and paid for separately.

S & F of pressed steel frames of size 105 mmx60mm made of 1.25mm thick MS sheet for doors with one or more rebates including necessary fixing lugs, hinges, lock strike plate., complete all as specified & directed. NOTE : PCC for filling of hollow portion shall be measured and paid for separately.

M & L for Cutting out cracks to V-section in existing roofs or terracing, cleaning out, wetting, grouting with cement and sand slurry 1:3 complete all as specified and directed.

M & L in repair 18 mm thick PVC board one side prelaminated and other side plain white colour as in cup board shutters and frames, kitchen cabinet front shutter, partion, shelf, & drawer, fixed with screws, solvent cement / adhesive complete all as specified & directed.

S&F in repairs Mild steel Drawers handles, projections drop (50mm to 65mm) on screwed plate, complete all as specified & directed.

S&F of Magnetic catcher, heavy duty, brass body and striking plate, fixed in cupboard shutters, complete all as specified & directed.

M & L for 40 mm thick cement concrete 1:2:4 type B-1, using 20 mm graded stone aggregate as laid in alternate bays finished the surface even and fair without using extra cement complete all as specified and directed.

M & L for 75 mm thick cement concrete 1:4:8 type D-2, using 20 mm graded stone aggregate as in sub base finished fair complete all as specified and directed.

M & L for Glazed ceramic coloured tiles in vertical surface 350x 250x 7 mm/ 450X 350X 7mm thick ,on ventical surface as in skriting , dado set and jointed in neat cement slurry and pointed in white or coloured cement to match complete all as specified and directed. NOTE: - RENDERING SHALL BE MEASURED AND PAID SEPARATELY.

M & L Non - skid joint free ceramic coloured tiles 7 to 8 mm thick (square/ rectangular) area of each tile exceeding 0.06 sqm but not exceeding 0.11 sqm, in floors etc. set and jointed in neat cement slurry and pointed in white or coloured cement to match complete all as specified and directed. NOTE: - SCREED SHALL BE MEASURED AND PAID SEPARATELY.

M & L Non - skid joint free ceramic coloured tiles 7 to 8 mm thick (square/ rectangular) area of each tile exceeding 0.11 sqm but not exceeding 0.18 sqm, in floors etc. set and jointed in neat cement slurry and pointed in white or coloured cement to match complete all as specified and directed. NOTE: - SCREED SHALL BE MEASURED AND PAID SEPARATELY.

M & L Non - skid Ceramic joint free coloured tiles 7 to 8 mm thick (square/ rectangular) area of each tile exceeding 0.11 sqm but not exceeding 0.18 sqm, in skirting/dado etc. set and jointed in neat cement slurry and pointed in white or coloured cement to match complete all as specified and directed. NOTE: - RENDERING SHALL BE MEASURED AND PAID SEPARATELY.

M & L for 15 mm thick rendering on fair faces of brick work or concrete surfaces with cement mortar 1:6 finished even and smooth (without using extra cement)complete all as specified and directed. NOTE:-(i) The work will be carried out upto triple storey buildings and the cost of scaffolding is also included in this items

M & L for 15 mm thick rendering on fair faces of brick work or concrete surfaces with cement mortar 1:4 finished even and smooth (without using extra cement)complete all as specified and directed. NOTE:-(i) The work will be carried out upto triple storey buildings and the cost of scaffolding is also included in this items

M & L for 15 mm thick screed bed or bedding layer in cement mortar 1:4 for laying floor finishes finished even and rough complete all as specified and directed.

M & L for 10 mm thick cement plaster on fair faces of brick work or concrete surfaces in cement mortar 1:4 on vertical surfaces of wall finished even and rough suitable for laying wall tiles complete all as specified and directed.

Hacking out old broken glass (any thickness, size, quality or description) from wooden / metal frames, glazed with oil putty or fixed with beads including punching or drilling out old glazing pins / spring clips and providing and fixing new ones complete all as specified and directed.

S & F of 4 mm thick plain, ordinary quality sheet glass and glazing with oil putty or fixed with beads in square not exc. 0.5 sqm in each pane complete all as specified and directed.

S & F of 4 mm thick figured glass, pin head type and glazing with oil putty in squares n exc 0.5 sq. m in each pane with oil putty or fixed with beads complete all as specified and directed.

M & L for securing glass of any description in existing wooden frames glazed with putty/ beads including removing loose or decayed putty/ beads, painting/oiling one coat on rebates, grooves, reputtying and painting/oiling puttied surface to match existing work (New length of frame reputtied shall be measured) complete all as specified and directed.

M & L for preparing newly plastered or previously untreated wall surfaces and applying two coat of oil bound distemper over a coat of 2.0 mm thick birla wall care putty complete all as specified and directed. NOTE:-The work will be carried out upto triple storey buildings and the cost of scaffolding is also included in this items.

M&L for preparing newly plastered or previously untreated wall surfaces. and applying two coats of ‘Apex’ of Asian paint or ‘Weather coat’ of Berger Paints over one coat of primer using mechanical vaccume machine complete all as specified and directed.

M & L for preparation of new or previously untreated wooden surfaces exc. 10 cm width or girth and applying two coats of synthetic enamel paint over a coat of pink primer complete all as specified and directed.

M&L for preparation of old painted wood and wood based surfaces of any description not otherwise described over 10 cm width or girth including knotting and stopping and applying one coat of synthetic enamel paint (any tint/Shade) complete all as specified and directed.

M&L for preparation of old painted steel and iron surfaces of any description, over 10cm in width or girth, not otherwise described and applying one coat of synthetic enamel paint (any tint/shade) complete all as specified and directed

Cleaning and removing all scale and dirt, etc, from tanks of capacity exc. 250 & n. exc. 500 ltr and from mouths of circulating pipes, etc., complete all as specified & directed.

Cleaning and removing all scale and dirt, etc, from tanks of capacity exc. 500 & n. exc. 1000 ltr and from mouths of circulating pipes, etc., complete all as specified & directed.

S & F of 500 Litre capacity rotational moulded polythene water storage tanks (cylindrical vertical with closed top) of specifications as per MES Schedule 2009, Part – I and hoisted, fixed in position complete all as specified and directed.

S & F of 1000 Litre capacity rotational moulded polythene water storage tanks (cylindrical vertical with closed top) of specifications as per MES Schedule 2009, Part – I and hoisted, fixed in position complete all as specified and directed.

S & F in repair plastic water tank cover approx 800 gms wt for 500/1000 Ltrs water storage tank triple layered cylindrical vertical closed top hoisted and fixed in position complete all as specified and directed.

Taking up or down 15 mm bore steel water tubing and connection, including cleaning for refixing or removal to store complete all as specified and directed.

Taking up or down 20 mm bore steel water tubing and connection, including cleaning for refixing or removal to store complete all as specified and directed.

Fixing only 15 mm bore old steel water tubing and connection in new or old position to wall and ceiling or laid in floors jointing and testing of old retrieved serviceable galvanized mild steel water tubing with and including all fitting (such as bends, elbows, tees, short pieces, connectors, back nuts, deminishing pieces caps, plugs and union etc) complete all as specified and directed. NOTE: - OLD STEEL WATER TUBING OBTAINED FROM DISMANTLING SHALL BE USED UNDER THIS ITEM.

Fixing only 20 mm bore old steel water tubing and connection in new or old position to wall and ceiling or laid in floors jointing and testing of old retrieved serviceable galvanized mild steel water tubing with and including all fitting (such as bends, elbows, tees, short pieces, connectors, back nuts, deminishing pieces caps, plugs and union etc) complete all as specified and directed. NOTE: - OLD STEEL WATER TUBING OBTAINED FROM DISMANTLING SHALL BE USED UNDER THIS ITEM.

S&F 15mm nominal bore of pipe in walls, and ceiling or laid in floors, jointing and testing galvanised mild steel water tubing “medium grade” with and including all fitting (such as bends, elbows, tees, short pieces connectors, back nuts, diminishing pieces, capas, plugs and union etc) complete all as specified and directed.

S&F 20 mm nominal bore of pipe in walls, and ceiling or laid in floors, jointing and testing galvanised mild steel water tubing “medium grade” with and including all fitting (such as bends, elbows, tees, short pieces connectors, back nuts, diminishing pieces, capas, plugs and union etc) complete all as specified and directed.

S&F of bib taps, cast copper alloy with crutch or butterfly handle, screwed down, externally threaded having weight @ 0.40 Kg/Each, ISI marked with IS : 781, screwed for iron pipe or brass ferrule of 15mm bore complete all as specified and directed.

S&F in repair fancy type angular stop cock with flange, cast copper alloy, chromium plated, screwed down, high pressure, with crutch or butterfly handle, externally threaded, screwed both ends for iron pipe or for unions of 15mm bore complete all as specified and directed.

S & F of 15 mm bore fancy type, chromium plated stop valve, with long shank and cup (Concealed Type) cast copper alloy, screwed down, high pressure with crutch or butterfly handle, screwed both ends for iron pipe or for unions complete all as specified and directed.

S&F S & F in repair 15 mm bore Bib tap standard of PTMT any colour high pressure screwed for iron pipe and fixed.(Minimum weight 15mm-90gms/20mm-125gms). complete all as specified and directed.

S&F S & F in repair 15 mm bore Pillar taps of PTMT any colour high pressure screwed for iron pipe and fixed.(Minimum weight 15mm-110gms. complete all as specified and directed.

S&F S & F in repair 15 mm bore Stop valve of PTMT any colour high pressure screwed for iron pipe and fixed.(Minimum weight 15mm-90gms/ 20mm- 92gms). complete all as specified and directed.

S & F of 20 mm dia ball valves, high pressure of PTMT with epoxy coated aluminium rod & highdensity plastic ball screwed for iron pipe and fixed. (Minimum weight 15mm-142gms/ 2 0 m m - 2 1 0 g m s . / 25mm-455gms/ 40mm - 690 gms) complete all as specified and directed.

S & F in repair 20 mm dia ball valves, high pressure of PTMT with epoxy coated aluminium rod & highdensity plastic ball screwed for iron pipe and fixed. (Minimum weight 15mm-142gms/ 2 0 m m - 2 1 0 g m s / 25mm-455gms/ 40mm - 690 gms) complete all as specified and directed.

S & F in repairs 450 mm long PVC connection with two Nos. PTMT nuts internally threaded and PVC washer suitable for 15 mm bore pipe line complete all as specified and directed.

S & F in repairs of rubber washer for stop cock, bib tap, Pillar tap ,gate valve of any type complete all as specified and directed.

S & F in repairs of brass spindle suitable for CP piller tap,cp bib tap,angle cock complete all as specified and directed.

S & F in repair 125 mm dia grating doom with waste hole of PTMT (minimum weight 40 gram) complete all as specified and directed.

S & F for 15 mm bore half / full disc for bib tap,angle valve, stop valve etc complete all as specified and directed.

S & F in repair 15 mm bore Swivel shower of PTMT any colour for fixing with 15mm pipe. (Minimum weight 40gms) complete all as specified and directed.

S & F in repair 20 mm dia brass chromium plated tubular towel rail 'D' type 60 cm long between flanges, including one pair of fixing brackets complete all as specified and directed.

S & F repair soap dish brass chromium plated, fancy type fixed to wall rawl plugs and chromium plated brass screws complete all as specified and directed.

S&F in repair glass corner shelf (03 piecs) with bracket fixed with chromium plated brass screws fix to wall with rawl plug and CP screws complete all as specified and directed.

S&F Sheet glass shelf assembly consisting of 5.5mm thick sheet glass shelf 12cm wide with chromium plated bracket guard and railing 60cm long complete all as specified and directed.

S&F 15 mm bore angle stop valve cast copper alloy,CP with capstan heads, fancy type any colour high pressure screwed for iron pipe and fixed complete all as specified and directed.

S & F 25 mm bore gun metal globe or gate valve, with iron wheel head, screwed both ends for iron pipe complete all as specified and directed.

S & F in repair 15 mm bore pillar tap, cast copper alloy, with capstan heads, chromium plated, screwed down high pressure, with or without lettered 'HOT' or 'COLD’ with long screwed shank and fly nuts, screwed for iron pipe complete all as specified and directed.

S&F in repair brass CP mixer for mixing hot & cold water screwed down for 15 mm dia bore GI pipe complete all as specified and directed.

S & F in repair 32 mm waste fittings, brass, chromium plated for glazed ware sinks, basins, etc. with long screwed shanks and fly-nuts, flange end bedded in red lead cement and other end fixed complete all as specified and directed.

S & F in repair 40 mm waste fittings, brass, chromium plated for glazed ware sinks, basins, etc. with long screwed shanks and fly-nuts, flange end bedded in red lead cement and other end fixed complete all as specified and directed.

S&F in repairs health faucet ((ABS Body) mild steel chromium plated suitable for 15mm dia pipe with 1.25 meter long flexible tube and ABS wall 1.25 m long flexible tube and ABS wall hook including making connection and fixed in position complete all as specified and directed.

S&F of toilet paper holder with flap, brass chromium plated, complete all as specified & directed .

S & F in repair Door seal (Snake guard) with aluminium frame powder coated upto 900 to 1000 mm door opening complete all as specified and directed.

S&F of sinks made of stainless steel 1mm thick kitchen or laboratory with plugs, washers and wastes; including bedding in cement mortar on to dwarf wall or including fixing cantilever brackets and connecting union to pipe, overall size 915mm x 460mm bowl size 405mm x 355mm x 178mm complete all as specified and directed.

S&F of stainless steel plate rack of size 900x750x250mm made out of AISI 304 stainless steel 0.63 mm thick having partitions as per sample kept in AGE office including brass/stainless steel screws for fixing of partitions, nuts, bolts, washers and fittings, complete all as specified & directed.

S & F in repairs water closet vitreous china squatting pan ‘Orrisa’ pattern size 580 X 440 mm white with integral foot rests (excluding flushing cistern and flush pipe) including connection to trap and flushing pipe, anti-syphonic pipe etc. with and including setting the trap and pan in lime concrete bedding (one lime, two sand or surkhi and 5 aggregate) minimum 150 mm thick alround and finished just below level of rim of pan to receive the floor finishes complete including making good floor complete all as specified and directed.

S & F in repair vitreous china wash down water closet pan (Pedestal pattern) and trap (excluding) fixing bolts,flushing cistern and flush pipe including connection to drain (or outgoing pipe) including plastic seat cover suitable for water closet pedestal pan, coloured closed pattern with flat bottom and cover and mid steel chromium plated or aluminium hinges devices with and including brass chromium plated standard quality jet with nozzle 1500 mm long PVC pipe etc complete all as specified and directed complete all as specified and directed.

S & F of vitreous china, wash hand basin, flat back, white of size 550mmx450mm including brackets, brass CP waste coupling 32mm dia with long screwed shank and fly nuts, chain and plug, porcelain stopper including cutting for and pinning in ends of brackets or erecting stand, fixed in repairs, complete all as specified & directed

S & F in repair polymer white (polypropylene Delrin and ABS) low level flushing cistern 10 litre capacity valve less, syphonic action type, complete with inlet, ball valve, float valve, bends, brackets, flush pipe, brass screws, handle etc complete having BIS description mark with IS: 7231 with and including 32 mm bore PVC flush pipe of suitable length complete all as specified and directed.

S&F in repair plastic water closet seat, black, closed pattern with flat bottom, and cover and mild steel chromium plated or aluminised hinging device complete all as specified and directed.

S&F 600mmx450mm bevelled edge mirror of selected quality glass 4 mm thick, mounted on 6mm thick AC building board or commercial plywood and fixed to wooden plugs with chromium plated brass screws and cup washers complete all as specified and directed.

S & F for kitchen bottletrap etc , complete all as specifed & directed.

S & F of 110 mm bore PVC (SWR) pipe single socketed, in any length with rubber ring joint fixed to wall /floor complete all as specified and directed.

S & F of 110 mm bore PVC (SWR) bend any radius complete all as specified and directed.

S & F of 110 mm bore PVC (SWR) Slotted vent cowl complete all as specified and directed

S & F of 75 mm bore PVC (SWR) pipe single socketed, in any length with rubber ring joint fixed to wall complete all as specified and directed.

S & F of 75 mm bore PVC (SWR) bend any radius complete all as specified and directed.

S & F of 75 mm bore PVC (SWR) Slotted vent cowl complete all as specified and directed

S & F of 75 mm dia PVC (SWR) floor trap plain with grating including jointing with solvent cement complete all as specified and directed.

S & F PVC waste pipe flexible type 32 mm dia suitable for coupling 32 mm 900 mm to 1000 mm long for WHB complete all as specified and directed.

S & F in repair 40mm dia PVC waste pipe for kitchen sink, 900 mm to 1000 mm long, flexiable type, fixed in repairs, complete all as specified & directed.

M&L for water proofing treatment to sunken portion with 15mm thick rendering in cement mortar 1:3 using integral water prooofing compound both on floor and walls including preparation of surface by making free from all loose particles, surface cured and allowed to dry, apply a coat of Moisture Cured High Tensile Elastomeric Modified Poly Urethane based liquid membrance coating as per manufacturers instructions both on floor as well on walls, sunken slab shall be laid to a slope of 1:40 outwards with 25mm dia PVC pipe spout projecting at least 45mm beyond out face of wall, complete all as specified & directed. Notes : a) PVC spout 25mm dia, PCC 1:4:8 type D2 and WC / EWC shall be measured and paid for separately under respective items. b) Ponding shall be done in sunken portion area by filling water which shall be kept there for one week. In case a slightest indication of seepage /leakage is noticed, the same shall be rectifird by grounting the effected area at no extra cost. Thereafter, ponding shall be repeated till there is no indication of seepage/leakage. The arrangements of ponding to be included in quoted rates and nothing shall be admissible on this account.

NOTE: - Rate quoted above all items inclusive provision as under :Making arrangement for establishment of centralized complaint centre in the existing building as under :- (a) Contractor shall be given user id and password for accessing the online complaint portal and contractor shall at his own expense by himself or his representative feed the data in r/o complaints so generated. (b) Manually registered complaints shall be obtained everyday from MES complaint cell and rectification or otherwise shall be intimated to JE in charge of the cell for updation of manual registers. (c ) Provision and maintenance of all tools, plants, equipment and safely gear required for tradesmen under this contract (d) Provision of communication and conveyance (as required) facilities to supervisor and tradesmen. (e) Monitoring and management of complaints report from generation to execution of complaint including pending complaints. (f) Updating status of lodged complaints on a daily basis. (g) Basic inputs to be noted from the complainants will be locality, Building No, Qtr No, Name and Rank of complaint and exact nature of complaint and mobile No/ telephone (j) On lodging the complaint, the Complaint No will be assigned for reference . Also system should indicate an approximate time for repairs. Accordingly a corresponding complaint slip shall be generated by the system with all relevant info. Complaint slip should be printed in triplicate and to be handed over immediately to Supervisor who shall detail appropriate tradesmen for repair with required materials/store. One copy of complaint shall be retained in complaint centre and two copies with tradesmen. (k) On both copies of complaint slip, status of the complaint attended shall be endorsed by the complaint/user. One copy to be retained by the complainant and second copy to be with tradesmen for handing over in the complaint centre. Reasons for non attending of complaint etc shall be recorded alongwith estimate of expected time to attend and rectifying the complaint. (l) At the end of each day, summary of complaints shall be prepared and generated indicating No of complaints lodged, attended in time, Reasons for not attending , probable time required for attending the pending complaints etc (m) JE in charge of MES will review the complaints recorded in the system daily and will carry out personal inspection of complaints attended and its status and will take remedial measures in this regard. (n) AGE will visit the complaint cell at least twice a week to check the efficacy of the system and record their remarks accordingly. Space for complaint cell/Office & Store will be Provided by the Department. (o) The tradesmen engaged in the contracts shall be ITI qualified from a govt recognised institute and the contractor is required to get the same approved from Accepting Officer (before applying for their security passes) immediately on acceptance of contract. (p) All tradesmen shall be dressed in a common uniform and quoted rates should be inclusive of that. Tradesmen not wearing uniform shall not be allowed in the gate and any loss on that account shall be attributable solely to the contractor.