Military Engineer Services Tender

Supply,installation, testing, commissioning of smart meters of different makes (not more than 33% of a particular make shall be provided to ensure interchangibility at a later date) as per IS 16444: 2015 (reaffirmed 2020) with communication modules having cellular (3G/4G/5G)/RF (mesh netwrok)/Hybrid(RF + cellular (3G/4G/5G))combination of RF mesh + cellular (3G/4G/5G) or any other advanced technology as per CEA/TRAI Regulations) as mentioned below : (i) AC Single Phase smart meter of rating10-60 Amp with communication module of cellular(3G/4G/5G)/RF Mesh network or combination(Hybrid) of cellular (3G/4G/5G) any other advanced technology as per CEA/TRAI guideline communication : Total 2169 Nos (ii) AC Three Phase smart meter of rating 10-60 Amp with communication module of cellular(3G/4G/5G)/RF Mesh network or combination(Hybrid) of cellular (3G/4G/5G) or any other advanced technology as per CEA/TRAI guideline communication : Total 290 Nos NOTE: All meters (single & three phase) must be fixed in transparent polycarbonate box of IP-54 and above protection, the quoted rate deemed to be including procurement and fixing of meter boxes.

Planning,Designing,supply, setup and tuning of communication infrastructure including network management system (NMS) and Head End System (HES) AMI software and associated hardware,Equipments and system should be capable of handling atleast 4300 number of meters of different makes as per IS 16444 : 2015(reaffirmed 2020) with additional expansion capacity of atleast of 25% of total smart meters without any additional infrastructure and cost implication on MES for future use.It shall support occupation/vacation details, meter replacement,users electric data details,personal details update on email to user/staff etc. Bank details of GE and payment gateway would be integrated with the software and able to calculate the refund amount on vacation of accomodation by user. software and hardware should adopt meter and system of different makes complying with IS 16444: 2015 (reaffirmed 2020). Software and hardware should be comaptible for both prepaid and postpaid billing plans as per requirement including user friendly web portal and mobile app(both for Android & IOS) for smart phones. NOTE: The AMI including gateway shall be compatible with atleast three different makes of smart meters being provided for this work.

Supply and Setup of Meter Data Management (MDM) system.

NOTE : i) Integration of different devices of different makes, equipments, software covered in scope of this work with each other as per functional requirements. Such software should have necessary field and admin login to access for GE/BSO to update recovery rate from time to time. (ii) Integration/interface of the AMI system with application systems like meter-ing/billing/collection. Interface has to be provided in the proposed solution to upload and process meter data from these systems.

Deployment of web based application and AMI software on GCC (Government community cloud) approved by MEITY for hosting and management of meter data acquisition, meter data analysis, meter data management, report generation, integration with MES billing and other IT systems and dissemination of information on web portal/web application and mobile app (Android & IOS).

Planning, deployment, tuning and integration of communication system including cellular network to meet the performance requirements. Arrangement of broadband/cellular internet connection for gateway/meter for reliable internet connectivity of the gateway and meters (as per requirement).

NOTE : (i) Training and knowledge transfer to MES staff as detailed.

ii) Business intelligence, Analysis of data, Analytics and Reporting features should be incoporated. iii) contractor shall also submits complete inventory of installed meter and detalis of complete AMI infrastrucure duly signed by contractor.

iv) All the expenditure including periodic charges of telecom operator/ company till completion of main work (Phase-II) . Expenditure shall include charges for communication system, communication network, communication/telecom operator and any other expenses for smooth, efficient and seamless functioning of the AMI and communication system during execution of the work and upto completion of the main work including defect liability period of two years.

v) Bidder may go through the details in the particular specification (PS) and other terms and condition of the contract.

vi) The defect liability period will be 2 years from the date of completion of complete work. vii) CERT Audit of smart metering system at the time of commissioning shall be carried out. Subsequent audit of the system shall be carried out after every three years.Cost of such audits and rectifications thereof shall be borne by contractor. viii) Contractor should keep minimum 3% spare smart meters compatible with AMISP and sufficient accessories at site in custody of Engineer in Charge for replacement in case of any defects in meters and accessories through out the comprehensive maintenance period including defect liabality period. ix) The scope of work includes all expenses for smooth, efficient and seamless functioning of the complete system/ intrastructure. x) Any item not mentioned or missing in the BOQ and PS but require for smooth, seamless and efficent functioning of AMI infrstructure including web based application and mobile app are deemed to be included in the quoted rates.

xi) The meter initially installed after dismantling of old meters should run on normal mode on post paid basis till the system is connected with GCC for online system, so that there should not be any loss of revenue. xii) Payment (Recharge) of smart meter shall be done through application(APP) suitable for both (IOS and Android) and web based link/ portal. There should be remote meter STOP/ON facility through Auth rep of GE. xiii) Material and manpower required for smooth functioning of system including periodic charges of telecom operator and all necessary action for smart meter billing till completion of work, including upgradation(if required) of the system and software is deemed to be included in quoted lump sum amount. xiv) Hosting/storage of data on GCC should have 100% back up of data securely and properly. xv) The taking down and fixing of new meter shall be in cordination with Engr-in-Charge. xvi) Contractor should share LLS/HLS/activation keys/ authentication/encryption keys and all other keys/password of the meters/ software/ AMI Infrastructure with deptt.

xvii) Quoted rates shall be inclusive of cost of all the material, software and hardware (including DCUs, repeater, SIMs and all accessories and ancillary etc if required as per survey and design). xviii) Meters of different make shall be integrated with common software. Proper integration of all the meters for functioning of single integrated mobile app and single web based portal shall be ensured. xix) Contractor shall deploy payment gateway system for online recharge of smart meter. There shoud be provision of reimbersment of the balance amount to the user/individuall through online mode as decided by GE, after endoresement by the GE. xx) Contractor shall deploy sufficient man power for quick repair, good and efficient maintenance, updating and management of system including metering infrastructure, IT infrastructure, hosting system and software solution during execution and defect liability period. xxi) In case, the complaint against the disfunction of meter due any reason is not attended and rectified within 48 hours, then a panelty of Rs 100/- per meter per day than after shall be recovered from the contactor.

Provision of Static IP with High speed internet Broad Band connection of minimum 100 mbps speed complete all as specified and directed by Engineer-in-charge.

Supply, Installation of all in one suitable PC with window OS of latest configration with intel core i5 13th generation FHD or above , 08 GB Ram, 512 GB SSD,minimum 04 GHz, 4GB graphic card, including comple accessories like mouse, key board for vending station software with 05 year subscrition of data security firewall with 1500 VA rating UPS UPS for server with following specifications complete all as specified and directed. (a) Capacity of 2 KVA with Output voltage 230V AC+10% of frequency 50HZ+1% (b) Battery of 12 Volts,65 AH-6 No. with min 90 minutes backup with full battery condition (c) Output waveform of Pseudo Sine (d) Off mode battery charging with high voltage protection (e) Battery warrenty of atleast 2 years. These Specifications are minimum and all in one PC with specifications higher than these shall be acceptable. UPS MODEL: V Guard model Splendor Plus-600 or equivalent in Luminous/Microtek PC Make:- HP,Dell,lenovo.

S & F laser jet printer with single function black & white with USB connection with printing speed of min 40 pages per minute with 512MB RAM complete all as specified and directed by Engr-in-Charge.(Make : HP, Canon, Epson, samsung) Note:- Bidder/OEM should maintain the stationery and cartridges for printer throughout the warranty period without any extra cost to the department.

M&L For 2 run and 4 run wiring provided as per 6.01 and 6.02 item of BOQ

M&L for submain wiring with 2 run of single core FRLS 6.0 Sqmm and with 1 run of 6.0 Sqmm cable PVC insulated unsheathed multistranded copper conductor cable 1100 Volts grade as earth wire drawn throgh and including PVC non-metalic rigid conduit MMS ISI marked of suitable size with all fitting and accessories on roof/wall/ceiling etc complete all as specified and directed ( Note :- 2 run of 6.0 Sqmm and one run of 6 Sqmm including one run of PVC conduitcable will be measured as one length)

M&L for submain wiring with 4 run of single core FRLS 6.0 Sqmm and with 1 run of 6.0 Sqmm cable PVC insulated unsheathed multistranded copper conductor cable 1100 Volts grade as earth wire drawn throgh and including PVC non-metalic rigid conduit MMS ISI marked of suitable size with all fitting and accessories on roof/wall/ceiling etc complete all as specified and directed ( Note :- 4 run of 6.0 Sqmm and one run of 6 Sqmm including one run of PVC conduitcable will be measured as one length)

PHASE-III : Provision of adequate (minimum 01 ) skilled personnel for operating smart meter system after completion of installation as customer support executive in BSO office/or any other place as decided by GE shifts from 9 AM to 5 PM upto 02 years (Defect Liability period) . The duties shall also include:- (a) Support to BSO for Occuation and vacation data (b) Regular updation of tariff rate in the system as per govt policies. (c) Registering any problem that may occur in the network and co-ordinating for smooth functioning of the system. (d) Deploying all measures for corrective actions as and when required (d) Acting as a link between users and the parent company providing the metering system. (e) Providing hands on training to the MES personnel as and when required. (f) Collecting cash in case of offline recharge, offline/online payment details etc and handing over to the MES rep. (g) to reply to consumer quaries, change details on trasfer and shifting and assist in password generation. (h) To assist in trouble shooting and technical support. (i) To maintain daily record of serviceability and unserviceability state of all equipements, meters etc. (k) Cost of defects rectification/replacement of various items, meters, equipments etc is included in cost quoted for item no 02 hereabove.

First 11 months of defect liability period

Second 11 months of defect liability period

Last 02 months of defect liability period

PHASE-IV MANNING AND OPERATION (M&O) ALONGWITH MAINTENANCE Comprehensive operation and maintenance of system including work implimentation & management, all expenditure including periodic charges of telecom operator, smart meter billing and maintenance after completion of Phase-III till completion of 8 years after expiry of defect liability period of two years. Provision of adequate (minimum 01 )trained skilled personnel for operating smart meter system after completion of installation as customer support executive in BSO office/or any other place as decided by GE shifts from 9 AM to 5 PM for 08 years (After Defect Liability period) . The duties shall also include:- (a) Support to BSO for Occupation and vacation data (b) Regular updation of tariff rate in the system as per govt policies. (c) Registering any problem that may occur in the network and co-ordinating for smooth functioning of the system. (d) Deploying all measures for corrective actions as and when required (d) Acting as a link between users and the parent company providing the metering system. (e) Providing hands on training to the MES personnel as and when required. (f) Collecting cash in case of offline recharge, offline/online payment details etc and handing over to the MES rep. (g) to reply to customer queries, change customer details and assist in password generation. (h) To assist in trouble shooting and technical support. (i) It shall be ensured that during phase-III & IV, the complete advanced metering system provided as per Phase-I & II is comprehensivelly maintained for smooth, efficient, seamless & troublefree functioning of the sysstem.

First 11 months after completion of defect liability period

Second 11 months after completion of defect liability period

Third 11 months after completion of defect liability period

Fourth 11 months after completion of defect liability period

Five 11 months after completion of defect liability period

Six 11 months after completion of defect liability period

Seventh 11 months after completion of defect liability period

Eighth 11 months after completion of defect liability period

Last 8 months before the completion of eight years after expiry of defects liability period

Notes for Sch A Item No 7 & 8 : Comprehensive operation (For item no 07)/ operation and maintenance (for item no 08) also includes the followings. (a) Contractor shall make payment of telecom operator, maint and operate smart billing system, charges for hosting of data on GCC, charges for audit for smart meter system by CERT.Contractor shall deploy sufficient man power for quick repair, good and efficient maintenance, updating and management of system including metering infrastructure, IT infrastructure, hosting system and software solution during execution and defect liability period. (b) The contractor shall provide two trained skilled personnel from 9 AM to 5 pm for customer support executive in GE/ BSO office as discretion of GE. The duties shall also includes:- (i) Support to BSO/ Rep of GE for occupation and vacation data. (ii) Regular updation of tariff rate in the system as per Govt policies. (iii) Loading of complaint, update on repair, Mobile APP, management of central plaform for timely and efficiently resolution of complaint service request & problem. (iv) Deploying all measures for corrective action as and when required. (v) Providing hands on trainning to the MES personnel/ users as and when required. (vi) Collecting cash in case offline recharge, offline/online payment details etc and handing over to auth MES Rep. (vii)To assist in trouble shooting, technical supporte and reply to customer queries, change customer details and assist in password generation and perform all duties as per direction of GE.

(c) Contractor shall deploy sufficient man power for quick repair, good and efficient maintenance, updating and management of system including metering infrastructure, IT infrastructure, hosting system and software solution. (d) High speed internet connection (not less than 100mbps) and all other charges including charges of telecom operator and charges of maintainance/upgradation of PC and printer and all other accessories installed under item no 05 for effetive monitoring of system. (e) Contractor should keep minimum 3% spare smart meters and accessories at site for replacement in case of any defective meters and accessories through out the comprehensive operation and comprehensive operation & maintenance period. (f) In case, the complaint against the disfunction of meter due any reason is not attended and rectified within 48 hours, then a panelty of Rs 100/- per meter per day than after shall be recovered from the contactor. (g) Contractor shall ensure serviceability of complete system, software & hardware of AMI including computers & Printers, billing system/ App/ web portal. Incase the system will nonfuctional due to any reason more than 48 Hrs a penalty of Rs 500/day shall be recovered from contractor.

Supply and fix in repair MCB TPN of rating 40 to 100 Amp suitable for working at 415 volts current rupturing capacity 10 KA 'C' curve complete all as specified