Military Engineer Services Tender

(g) The OEM has to attend the unscheduled service calls as and when required for locating the faults and rectify the same within 04 hours. In case of any fault in the machineries of VRF/VRV plant due to which the plant is put off more than 04 hours the following penalties shall be recovered from the contractor :- (i) Rs. 5000/- Per hours will be recovered from the contractor for non rectification of defect/replacement of any unserviceable spares after 04 hours from lodging of complaint telephonically or verbaly. (ii) Thereafter Rs. 20000/- will be added every day till rectification of fault/replacement of unserviceable spares as directed by the Engineer-in-Charge. (h) The service Engineer from M/S VOLTAS (OEM) will visit the VRF/VRV plant every month in contract period for inspection and servicing of all indoor/oudoor units and will submit inspection and sevicing report(duly signed by service engineer and AGE (E/M) to the GE. (j) Necessary repair action of urgent nature should be taken immediately whether it is working hours or holidays if/as required and no additional charges will be payable. (k) Before completion, one leakage test to be done by contractor in the presence of Engr of OEM and certificate submitted to Engr-in-charge. (l) Any parts (drip tray, sensors etc ) of indoor and oudoor units defected by any reasons like rodents are rectified by contractor free of cost. (m) Contractor should submit the copy of Invoice against payment paid to OEM against this contractor during submission of RAR/Final bill to Engr-in-charge. (n) During comprehensive maintenance period if any indoor VRF unit and any outdoor VRF unit any type/any model/capacity unserviceable then contractor should replace the same with new one without extra cost. All work should executed through OEM- M/s VOLTAS. (o) Contractor should visit the site for survey of VRF/VRV installations along with OEM (M/S-VOLTAS) before quoting of rate and after acceptance of contract all defects should rectified and made functional as per OEM standard.