Uttar Pradesh Development Systems Corporation Limited Tender

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Uttar Pradesh Development Systems Corporation Limited - UPDESCO Tender

Services
Software and IT Solutions
Eprocure
Opening Date16 Mar 2022
Closing Date6 Apr 2022
Tender AmountRefer Documents 
Notes
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Costs

Description

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BOQ Items

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UPDESCO margin@10%

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Total Cost including UPDESCO margin

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GST@18%

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Overall cost including taxes

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2nd Year Onwards AMC Charges:-

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Work Description

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UPDESCO margin@10%

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Total Cost including UPDESCO margin

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GST@18%

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UPDESCO margin@10%

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Total Cost including UPDESCO margin

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GST@18%

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Overall cost including taxes

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Grand Total A+B+C

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Yearly Operational Charges after One Year:-

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Work Description

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Coordination Solution (Service Cloud)

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Request, Grievance and other related issues and Service Cloud (SPI Model) (For Call Centre Executives ) (per user per month)

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Call and Voice Cloud - Service Cloud Framework integration with the proposed Cloud Frameworks and Platforms) (SPI Model) (For Call Centre Executives)

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Request, Grievance and other related issues and Service Cloud (per user per month) (SPI Model) (per user per month)

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Call and Voice Cloud – Service Cloud Framework integration with the proposed Cloud Frameworks and Platforms) (SPI Model) (per user per month)

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Services of Call Centre Executives

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Services of Supervisor

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SMS (Short Messaging Service) Communication Framework and Platform integrated per 159 characters for English Script and per 70 characters for Devnagari Script (For SMSs exceeding 159 characters for English Script and per 70 characters for Devnagari Script and 152 characters for English Script) (Actual Quantity at the time of monthly billing may increase or decrease)

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Android Mobile App ML & AI equipped for capturing Attendance (In-time & Out-time) integrated with Portal for displaying daily captured data (Photo & Time with Location) Considering Panchayat (As User) (On SPI Model of Services Delivery)

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