Punjab State Power Corporation Limited Tender
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Costs
EMD
₹ 5,33,000Document Cost
₹ 2,360Tender Fee
Refer Documents
Description
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Contact
Tender Id
2020_POWER_43873_1Bid Award Id
ViewTender No
4/CSIT/2019-20Tender Authority
Punjab State Power Corporation Limited ViewPurchaser Address
-Website
http://https://www.pspcl.in/
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Documents
BOQ Items
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IP Phone (120 no. agents+ 6 no. supervisor/manager’s+ 10% stock)
140
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Headset (120 no. agents+ 6 no. supervisor/manager’s+ 10% stock)
140
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Server/Network racks 42U
2
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Sub Total A.1(a+b+c+d+e)
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-
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Software
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Unified Communication System Software License including agent licenses, ACD and other requirements mentioned in the tender along with redundancy for each item
1
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IVRS Development (Complaint booking IVRS through digit input and missed call)
1
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IVRS Integration with CRM for complaint booking etc.
1
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CRM Integration with CTI (for Pop-up)
1
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4 Port PRI Gateway
4
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Sub Total I.2(a+b+c+d+e)
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Sub Total I(1(f) + 2(f))
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Particulars
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AMC including recurring cost of connectivity between two sites
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For First year of operation (Only the recurring cost of connectivity between two sites has to be quoted as all other hardware & software under this tender is deemed to be in warranty period for one year)
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12
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For 2nd year of operation (AMC+recurring cost of connectivity)
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12
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For 3rd year of operation (AMC + recurring cost of connectivity)
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12
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For 4th year of operation (AMC + recurring cost of connectivity)
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12
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For 5th year of operation (AMC + recurring cost of connectivity)
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12
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Subtotal B.1.(a+b+c+d+e)
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Total I(3) +II(2)
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GST@18%
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Grand total(III+IV)
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Evaluation Notes How It Works ?
Potential Partner
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