Military Engineer Services Tender

Provn of Chowkidar for Security/Logistic Installation, Total 13 Nos per day distributed for three shift from 800 hrs to 2400 hrs (For 24 Hrs) as per direction of Engr-in-charge ( 03 Nos for HQ CWE FZR & 10 Nos for GE(E) Fzr Office ) for security at various offices under HQ CWE FZR & GE(East) FZR. The services will include the following :-(i) Watch & ward service of Office Premises under HQ CWE FZR & GE(East) FZR. (ii) Opening and closing of main gate on arrival of staff vehicles. (iii) Ensuring proper sealing of stores and offices after office hours. (iv) Ensuring proper switch On/Off of security & office lights. (v) Proper reporting to Adm Offr/SDOs before end/change of eight hour shift. (vi) Proper record of visitors entry/exit and reporting to Adm Offr/SDOs before end/change of eight hour shift. (vii) Proper checking of vehicles entered in the office premises if ordered by Adm Offr/SDOs.(viii) Complete Responsible for any theft inside office premises.(ix) Proper attendance register are to maintained at each duty point.(x) minimum qualification of chowkidar 8th/10th passed from bd exam. NOTE :- (a) The contractor shall adhere all the rules/regulations of labour act as per condition approved by the state/central Govt. (b) The contractor shall adhere all the rules/regulations of labour act as per condition approved by the state/central Govt. (c) The contractor shall provide standard and similar uniform pant and shirt for men colour/pattern of uniform as approved by GE and torch light required to the Chowkidars. The contractor shall provide weekly off to staff without any extra cost to department. No additional payment shall be made by department for Sunday and closed holiday. (d) Total shifts = 13x11x30=4290 (including Sunday and Holiday)

Provn of Complaint Cell Attendants = Total 06 Nos ( 06 Nos for GE(E) Fzr ) Services for monitoring and management of day to day maint and petty repair complaint ( B&R & E/M) in one general shift of 8 hours from 9 am to 5 pm in married and OTM accn area under GE (E) Fzr sub divisions. The services will include the following :- (i) The team providing services will have computer attendant and ground attendants three different complaint cell in GE for verification of complaint and ground interaction with users. (ii) The computer attendant deployed in the complaint cell shall be minimum (12th) qualified, computer literate with MS Office. Certificate from Govt recognised institute and polite ground attitude of laisoning with Deptt/JEs/AGEs/Users and for verification of complaint on ground.(iii) Registering complaint from user's through internet/ARMAAN, SMS or e-mail and manual registering of complaints at complaint cell.(iv) Monitoring and management of complaints report from generation to execution of complaints including pending complaints and reconfirming from users about complaint attendant.(v) Upgrading status of lodged complaints before end/change of eight hour shift. (vi) Proper record of services (Complaints) recd and attended shall be maintained by the contractor for making payments.(vii) The contractor shall provide standard and similar uniform (Pant shirt for men and sarees/salwar shuit for women) colour and pattern of unitform as approved by GE to the house keeping staff. The contractor shall provide weekly off to staff without any extra cost to department. No additional payment shall be made by department for Sunday and closed holiday.(viii) Provn of communication facilities including all the necessary equipments i.e. Computer, internet connection ( 03 Nos BSNL/equivalent Broadband/Wi-fi connections), printers, etc. will be responsibility of the contractor. NOTE :- (a) The contractor shall adhere all the rules/regulations of labour act as per condition approved by the state/central Govt.