Rural Electrification Corporation Limited Tender

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Rural Electrification Corporation Limited Tender

Software and IT Solutions
GEM
Opening Date3 Oct 2022
Closing Date15 Dec 2022
Tender Amount₹ 39,14,69,545 
Notes
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Description

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BOQ Items

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Schedule 1- Revenue Management Software license Component , Other Licences (break-up to be provided by the bidder in case of award of work)

1

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Schedule 2- Customer Call Center Solution Hardware , Workstation PC

6

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Schedule 2- Customer Call Center Solution Hardware , Laptop

4

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Schedule 2- Customer Call Center Solution Hardware , 1 kVA UPS with Battery System

6

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Schedule 2- Customer Call Center Solution Hardware , IP Phones and Softphones

3

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Schedule 2- Customer Call Center Solution Hardware , Power Cabling for Switches and Dekstops

1

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Schedule 2- Customer Call Center Solution Hardware , Mono Laser Printer-A4 Size

2

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Schedule 2- Customer Call Center Solution Hardware , Call Center Agent licences

3

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Schedule 2- Customer Call Center Solution Hardware , Other Miscellaneous items (break-up to be provided by the bidder in case of award of work)

1

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Schedule 3- Implementation Cost , Cost of RMS & CCC Implementation service including Development Configuration, Customization, Integration, Testing and Go-Live and 3 months Stablization period along with migration of existing Billing data

1

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Schedule 3- Implementation Cost , Total cost of verification and audit of RMS Solution Stack by Software OEM

1

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Schedule 3- Implementation Cost , Cloud Hosting Charges and other charges during Implementation phase.

1

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Schedule 4- FMS Charges for 9 years after Go-live declaration , FMS Charges for 1st year after Go-Live declaration

12

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Schedule 4- FMS Charges for 9 years after Go-live declaration , FMS Charges for 2nd year after Go-Live declaration

12

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Schedule 4- FMS Charges for 9 years after Go-live declaration , FMS Charges for 3rd year after Go-Live declaration

12

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Schedule 4- FMS Charges for 9 years after Go-live declaration , FMS Charges for 4th year after Go-Live declaration

12

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Schedule 4- FMS Charges for 9 years after Go-live declaration , FMS Charges for 5th year after Go-Live declaration

12

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Schedule 4- FMS Charges for 9 years after Go-live declaration , FMS Charges for 6th year after Go-Live declaration

12

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Schedule 4- FMS Charges for 9 years after Go-live declaration , FMS Charges for 7th year after Go-Live declaration

12

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Schedule 4- FMS Charges for 9 years after Go-live declaration , FMS Charges for 8th year after Go-Live declaration

12

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Schedule 4- FMS Charges for 9 years after Go-live declaration , FMS Charges for 9th year after Go-Live declaration

12

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Schedule 5- ATS Fees for software licenses for 9 years after Go-Live declaration , ATS Fees for software licenses renewal for 1st year

1

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Schedule 5- ATS Fees for software licenses for 9 years after Go-Live declaration , ATS Fees for software licenses renewal for 2nd year

1

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Schedule 5- ATS Fees for software licenses for 9 years after Go-Live declaration , ATS Fees for software licenses renewal for 3rd year

1

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Schedule 5- ATS Fees for software licenses for 9 years after Go-Live declaration , ATS Fees for software licenses renewal for 4th year

1

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Schedule 5- ATS Fees for software licenses for 9 years after Go-Live declaration , ATS Fees for software licenses renewal for 5th year

1

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Schedule 5- ATS Fees for software licenses for 9 years after Go-Live declaration , ATS Fees for software licenses renewal for 6th year

1

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Schedule 5- ATS Fees for software licenses for 9 years after Go-Live declaration , ATS Fees for software licenses renewal for 7th year

1

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Schedule 5- ATS Fees for software licenses for 9 years after Go-Live declaration , ATS Fees for software licenses renewal for 8th year

1

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Schedule 5- ATS Fees for software licenses for 9 years after Go-Live declaration , ATS Fees for software licenses renewal for 9th year

1

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Schedule 6- Cloud Hosting Charges for 9 years after Go-Live declaration , Cloud Hosting Charges for 1st year

12

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Schedule 6- Cloud Hosting Charges for 9 years after Go-Live declaration , Cloud Hosting Charges for 2nd year

12

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Schedule 6- Cloud Hosting Charges for 9 years after Go-Live declaration , Cloud Hosting Charges for 3rd year

12

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Schedule 6- Cloud Hosting Charges for 9 years after Go-Live declaration , Cloud Hosting Charges for 4th year

12

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Schedule 6- Cloud Hosting Charges for 9 years after Go-Live declaration , Cloud Hosting Charges for 5th year

12

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Schedule 6- Cloud Hosting Charges for 9 years after Go-Live declaration , Cloud Hosting Charges for 6th year

12

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Schedule 6- Cloud Hosting Charges for 9 years after Go-Live declaration , Cloud Hosting Charges for 7th year

12

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Schedule 6- Cloud Hosting Charges for 9 years after Go-Live declaration , Cloud Hosting Charges for 8th year

12

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Schedule 6- Cloud Hosting Charges for 9 years after Go-Live declaration , Cloud Hosting Charges for 9th year

12

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Schedule 7- Manpower deployment for Customer Call Center for 9 years after Go-Live declaration , Manpower deployment for Customer Call Center for 1st Year for 24x7 with 2 agents active at all time

12

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Schedule 7- Manpower deployment for Customer Call Center for 9 years after Go-Live declaration , Manpower deployment for Customer Call Center for 2nd Year for 24x7 with 2 agents active at all time

12

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Schedule 7- Manpower deployment for Customer Call Center for 9 years after Go-Live declaration , Manpower deployment for Customer Call Center for 3rd Year for 24x7 with 2 agents active at all time

12

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Schedule 7- Manpower deployment for Customer Call Center for 9 years after Go-Live declaration , Manpower deployment for Customer Call Center for 4th Year for 24x7 with 2 agents active at all time

12

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Schedule 7- Manpower deployment for Customer Call Center for 9 years after Go-Live declaration , Manpower deployment for Customer Call Center for 5th Year for 24x7 with 2 agents active at all time

12

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Schedule 7- Manpower deployment for Customer Call Center for 9 years after Go-Live declaration , Manpower deployment for Customer Call Center for 6th Year for 24x7 with 2 agents active at all time

12

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Schedule 7- Manpower deployment for Customer Call Center for 9 years after Go-Live declaration , Manpower deployment for Customer Call Center for 7th Year for 24x7 with 2 agents active at all time

12

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Schedule 7- Manpower deployment for Customer Call Center for 9 years after Go-Live declaration , Manpower deployment for Customer Call Center for 8th Year for 24x7 with 2 agents active at all time

12

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Schedule 7- Manpower deployment for Customer Call Center for 9 years after Go-Live declaration , Manpower deployment for Customer Call Center for 9th Year for 24x7 with 2 agents active at all time

12

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Schedule 8- 2x4 Mbps Internet Leased Line Connectivity at Customer Call Center , 2x4 Mbps Internet Leased Line Connectivity at Customer Call Center for 1st year

12

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Schedule 8- 2x4 Mbps Internet Leased Line Connectivity at Customer Call Center , 2x4 Mbps Internet Leased Line Connectivity at Customer Call Center for 2nd year

12

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Schedule 8- 2x4 Mbps Internet Leased Line Connectivity at Customer Call Center , 2x4 Mbps Internet Leased Line Connectivity at Customer Call Center for 3rd year

12

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Schedule 8- 2x4 Mbps Internet Leased Line Connectivity at Customer Call Center , 2x4 Mbps Internet Leased Line Connectivity at Customer Call Center for 4th year

12

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Schedule 8- 2x4 Mbps Internet Leased Line Connectivity at Customer Call Center , 2x4 Mbps Internet Leased Line Connectivity at Customer Call Center for 5th year

12

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Schedule 8- 2x4 Mbps Internet Leased Line Connectivity at Customer Call Center , 2x4 Mbps Internet Leased Line Connectivity at Customer Call Center for 6th year

12

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Schedule 8- 2x4 Mbps Internet Leased Line Connectivity at Customer Call Center , 2x4 Mbps Internet Leased Line Connectivity at Customer Call Center for 8th year

12

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Schedule 8- 2x4 Mbps Internet Leased Line Connectivity at Customer Call Center , 2x4 Mbps Internet Leased Line Connectivity at Customer Call Center for 9th year

12

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Schedule 9- SMS Gateway and Training , Message to Consumers and Employees during the entire project period

109200000

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Schedule 9- SMS Gateway and Training , Training and Change Management for end-user

280

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Schedule 10- Manpower for New Software Requirement - Architecture Specialists , Architecture Specialists -Experience- More than 10 years

4

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Schedule 10- Manpower for New Software Requirement -Security Specialists , Security Specialists -Experience- More than 10 years

4

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Schedule 10- Manpower for New Software Requirement -Integration Specialists , Integration Specialists -Experience- More than 10 years

4

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Schedule 10- Manpower for New Software Requirement -Data Base Developer- Sr , Data Base Developer- Sr. -Experience- More than 5 years

8

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Schedule 10- Manpower for New Software Requirement -Web Mobile Application Developer- Sr , Web Mobile Application Developer- Sr. -Experience- More than 5 years

8

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Schedule 10- Manpower for New Software Requirement -Core Application Developer- Sr , Core Application Developer- Sr. -Experience- More than 5 years

8

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Schedule 10- Manpower for New Software Requirement -Data Base Developer- Jr , Data Base Developer- Jr. -Experience- Less than 5 years

12

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Schedule 10- Manpower for New Software Requirement -Web Mobile Application Developer- Jr , Web Mobile Application Developer- Jr. -Experience- Less than 5 years

12

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Schedule 10- Manpower for New Software Requirement -Core Application Developer- Jr , Core Application Developer- Jr. - Experience- Less than 5 years

12

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