Health And Medical Education Department Tender

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Health And Medical Education Department Tender

Survey Works
Eprocure
Opening Date15 Feb 2021
Closing Date1 May 2021
Tender AmountRefer Documents 
Notes
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Costs

Description

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Documents
Establishment of Integrated 104 Centralized Call Center cum Health Desk in Jammu and Kashmir on Build Operate Transfer (BOT) basis
BoQ regarding Establishment of Integrated 104 Centralized Call Center cum Health Desk in Jammu and Kashmir on Build Operate Transfer (BOT) basis
Standard Bid Document regarding Establishment of Integrated 104 Centralized Call Center cum Health Desk in Jammu and Kashmir on Build Operate Transfer (BOT) basis
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BOQ Items

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Cost of Non-IT Equipment

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Cvost of Development of IT Solution, Customizable as per Requirement of NHM/ Health Deptt., J&K

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Cost of Development, Management & Integration of APIs for seamless Data Transfer between Call Centre Software and MIS Portals of the MoH&FW, Govt. of India

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Opex Cost for Running & Maintenance of Call-Centre 30-Seater Call-Centre, scalable upto 60 Seats

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Monthly Charges per Medical Officer

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Monthly Charges per Counsellor

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Monthly Charges per Call Centre Executive/ Health Advisor

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Monthly Charges for Call Centre Manager

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Monthly Charges for Call Centre Supervisor

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Monthly Charges for Technical/ IT Support

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Monthly Operational/ Running & Maintenance Expenses, including Cost of Support Staff, if any, Training/ Refresher Training, etc.

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