World Health Organisation Tender

Background Digital Technology Is An Increasingly Important Tool For Health. The Digital World Enables Accessing Health Information And Health Services And Serves As A Platform For Tools To Collect Health Data And Support Health Behaviour Change. Older People, However, Largely Remain Digitally Marginalized Due To Both Physical Barriers, Such As Poor Eyesight, Hearing And Mobility, And Social Barriers, Such As Lower Technological Literacy. As Health And Society Become Increasingly Reliant On Technology, Older People Are At Risk Of Being Left Further Behind. Digital Access Is A Cornerstone Of The Healthy Ageing Unit’s Vision Of Societies Of The Future. Without Drastic Improvements In Digital Access, Further Innovation Risks Exacerbating Inequalities For Older People. Agatha Is A Digital Health Assistant That Was Designed By The China Academy Of Information And Communication Technology (caict), A Who Collaborating Center For Digital Health. The Goal Of This Avatar Is To Promote Health Among Older Adults In An Engaging And Accessible Manner. This Interface Is Specifically Designed To Overcome Some Of The Common Barriers Faced By Older People In Using Technology. Specifically, The Interface Enables Voice Recognition And Is Designed To Be Simple And Intuitive. The Existing Prototype Is A Web-based Application That Can Answer Health-related Questions. In Its Final Form, This Virtual Platform Will Be Turned Into An Application, A Web-based And A Digital Application (ex. Smartphone Or H5 Website), Which Can Potentially Be Embedded In Other Smart Devices Or Platforms, That Also Provides Personalized Features Such As Health Tracking And Nudging. The Healthy Ageing Unit At Wpro Seeks An Apw To Conduct The Beta-testing Of The Platform, And Advise On Priority Improvements In The Philippines.    Purpose/specific Objective Of The Activity The Healthy Ageing Unit Seeks An Organization/group/company To Conduct An Evaluation Of Agatha, A Digital Health Assistant For Older People.   Description Of Activities To Be Carried Out Outputs Output 1 – Plan And Execute Two Rounds Of Beta-testing Of The Platform, Including Assessment Of Individual User Experience With A Minimum Of 30 Users (over The Age Of 65) As Well As Moderated Focus Group Discussions With The Goal Of Collecting Feedback On User Interface Design Acceptability, Avatar Comprehension, Content Selection And Future Expansion Of Both Content And Features.  Deliverable 1.1 – Key Documents For Beta-testing Implementation, Including Protocols And Interview Guides (by June 30).   Deliverable 1.2 – First Report Summarizing The Results Of The Beta-testing, Including A List Of Actionable Changes To Implement To Improve The Platform (by October 15). Second Report Due December 15th Deliverable 1.3 – Footage Documenting User Experience That Can Be Used For Both Process Documentation And As Promotional Material, Including Photographs And Videos Of Users Interacting With The Platform (by October 15). Second Set Of Documentation Due December 15th.   Qualifications And Experience Education An Agency/ Organization/ Institution/ A Company With Extensive Background On Health Sciences, Digital Health, Academic Background Experience Proven Experience In User Testing And Piloting Of Digital Solutions. Extensive Experience Conducting Research Studies On Older People’s Health. Skills Advanced Understanding Of Digital Technology Application In The Health Sector Languages Fluent In Written And Spoken English/filipino (local Dialect Spoken At The Chosen Research Site) Competencies • Communicating In A Credible And Effective Way • Producing Results • Fostering Integration And Teamwork   Additional Information: Who Will Review All The Proposals And Take The Best Proposal, Based On The Prevailing Industry Rates. Implementation Location Will Be In China. Duration Of Contract: 6.5 Months (june - December 2021)   Applications Qualified And Interested Specialists Should Submit Their Company Profile {for Institutional Applications}, Cost Proposal And Expression Of Interest {cover Letter} To The Supply Officer Through Wp Ro Ungm At < Wproungm@who.int > By 16 June 2021.  The Cover Letter Should Outline How Their Experience And Qualifications Make Them A Suitable Candidate For This Position And Should Include Their Proposed Daily Consultancy Fee And Availability. Please Use Tender Notice No. 129975 As Subject To All Submission. Only Successful Candidates Will Be Contacted.