Wales Millennium Centre Tender

Tenders are invited for Wales millennium centre - cashless hospitality epos system Wales Millennium Centre is going through an exciting digital transformation with changes planned that will improve the way the Centre operates and the service it provides. The opportunity to purchase Snacks and Beverage and a variety of Merchandise will be a key factor in the customer experience during their visit. An EPOS system will therefore play a core role in servicing the multiple theatre bars and cabaret style spaces within the building. It has been decided that WMC catering facilities will go completely cashless with payments only being accepted by Credit and Debit cards or Mobile Phone payments such as Apple and Google Pay. It is also envisaged that WMC will have its own closed loop Pre-payment card as a one-off purchase and would look at ways to integrate the current Members card so it can be used as a purse to load and decrement via a cloud account. Eligibility Criteria : 3.1 Minimum standards and qualification required Selection criteria will be a combination of both financial and non-financial factors and will consider areas, in addition to suitability for purpose, such as: a. Vendor Acceptability – status of Vendor in relation to background, principal activities (past and present), Parent Group details and professional/commercial accreditations b. Economic and financial standing – The Vendor must be in a sound financial position and independent financial checks may be carried out. c. Vendor track record – The Vendor must be able to demonstrate a successful track record of providing similar services to those specified in this document. Three references are requested in Section 13 of this Tender. d. Vendor capacity and capability – The Vendor must be capable of sustaining resources and core competences for the term of the contract which is envisaged as 5 years. e. Vendor proposed solution, including the ability to deliver, install and support. The V