The Digital Hub Development Agency Tender

Title: Single Party Framework Agreement For The Provision Of Ict Services And Associated Services For The Digital Hub Development Agency (dhda) description: The Contracting Authority Require A Service Provider For All Of Its Ict Support Needs Including, But Not Limited To: - Service Management Of Ict Services, Including Access To A Service Desk; - Desktop Support; - Network Support; - Management And Maintenance Of It Equipment And Infrastructure; - Provision Of Onsite Technical Support Between 09:00 And 18:00 (irish Standard Time) Monday To Friday (irish Business Days) With One Hour (unpaid) Lunch Break I.e. 8 Hour Working Day; - Managing / Sourcing / Advising On Subscriptions To All Cloud-based Services And Hardware For The Contracting Authority; - Provision Of Professional Services For The Contracting Authority And; - Provision Of Professional Services For Contracting Authority Onsite Clients (by Mutual Agreement).