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The U.s. Embassy Canberra Invites You To Submit A Quotation For Media Monitoring Services. -monitor Print, Radio, Television, Online News And Social Media Based On A Brief Of Fixedand Evolving Search Terms. -professionals Daily Briefing (6.30am, 10 Sections, 80 Clip Limit, Embedded Audio/videolinks And Downloads, Unlimited Recipients, Custom Formatting, Custom Ordering, Linkedpdf Or Attachments) - 6 Day A Week Service. - - Provide Alerts On Specified Breaking News Via Email And/or Phone. -provision For At Least 15 Account Holders With Access To Search, Edit Searches, Compilereports, Distribute Reports, Order Transcripts/downloads, Etc. -a Range Of Service-generated Report Options, Including A Fully Email-optimized Newsletterreport Template That Generates The Full Report Within The Body Of A Shareable Email (ratherthan As A Hyperlink To An Online Report) That Includes: ohyperlinked Headlines For All News, Broadcast And Social Media Items (note: Thehyperlinks Should Not Require A Login, But Take The Reader Directly To The Mediaitem); oautomatically-generated Hyperlinked Headlines On Broadcast Items That Linkthrough To A Viewing Portal Where Recipients Can Watch Or Listen To That Item Infull; ohyperlinked Sub-headings For Each Of The Various Folders Located At The Top Of Theemail Report; oa Summary Of Each News Items Included Under Its Headline; And oa Visible Reach Or Audience Metric For Each News Item, Including Online News Andsocial Media. -provision For Distribution Of Service-generated Reports To An Unlimited Number Of Users(under The Umbrella Of U.s. Government) From A U.s. Government Email Address. Allrecipients Should Be Able To Access Media Content Via Hyperlink Regardless Of Theirgeographic Location. 5 - Fixed Monthly Annual Fee To Include All Copyright And Gst Charges On All Services. - Unlimited Internet Monitoring Based On Provided Key Words And Terms. - All Audio, Video And Written Transcript Items Downloadable On Request (including Copyright Fees). - Customized Training For Account Holders In The Use Of The Service, Report Generation, Customization, Etc., Tailored For The U.s. Mission To Australia’s Needs. o One Dedicated Training Day Per Quarter On How Best To Utilize Platform To Including Help With Setting Up Personalized Setting With Individual Users. One Training Day To Be Person-to-person With The Three Additional Virtual Trainings. Training Should Cover U.s. Mission Customized Requirements. (the U.s. Mission Often Uses Media Monitoring Products In A Different Way Than Other Organizations Do.) - Dedicated Service Agent(s) For This Account To Include Rapid Response From Dedicated Customer Service Representative, Resolving Issues Within 4 Hours. Including A Secondary Back-up Contact To Include Weekends And Holidays With A Dedicated Number For Direct Person To Person Response (expect Us To Be In Touch With Them On An Almost Daily Basis). - Accountability Mechanism For Missed News Stories (for Example, Investigating The Reason And Fixing Systemic Issues). - News Media And Journalist Contacts Directory, Maintained And Up-to-date In Real Time.

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