Philippine Ports Authority Tender

Description 1. Procurement Of Internet Service Provider For Mict Office: 1.1 Quantity: Monthly Subscription) For A Twelve (12) Months Period, With A Provision For Extension Subject To Satisfactory Performance And Availability Of Fund. 2. Bandwidth Requirement: 2.1 Satellite: • Downlink: Up To 200-350 Mbps • Uplink: Up To 40-80 Mbps • Latency: 4-40 Ms (measured Via Network Testing Tools; Monthly Reports Required). 2.2 Fiber Optic: • Downlink: Minimum 300 Mbps • Uplink: Minimum 300 Mbps • Latency: <10 Ms (real-time Monitoring Required). 3. Mode Of Connection: 3.1 Satellite: Low Earth Orbit (leo) Or Geostationary Satellite Systems. 3.2 Fiber Optic: Backbone Internet Connection Line To Mict Office. 4. Data Cap: 4.1 Satellite: Data Limit Up To 3~4 Terabytes 4.2 Fiber Optic: Unlimited/ No Data Cap. 5. Technical Support: 5.1 24/7 Technical Support And Maintenance. 5.2 Response Time: 30 Minutes For Critical Issues; Resolution Within 4 Hours. 6. Service Level Agreement (sla): 6.1 Satellite: Uptime Guarantees Of At Least 99.5%. 6.2 Fiber Optic: Uptime Guarantees Of At Least 99.9% 7. Compliance: 7.1 National Telecommunication Commission (ntc) Certificate. 7.2 Value-added Services (vas) Provider License Certificate Issued By The Ntc. 7.3 Valid Certificate Of Accreditation From The Department Of Information And Communication Technology (dict) As Satellite System Provider/operator (sspo) 8. Security Measures: 8.1 Advanced Cybersecurity Measures, Including Firewalls, Intrusion Detection Systems, And Regular Vulnerability Assessments. 8.2 Ddos Mitigation Measures. 8.3 Compliance With Data Protection Regulations. 9. Performance Monitoring And Reporting: 9.1 Real-time Monitoring Tools For Bandwidth Usage, Latency, And Uptime. 9.2 Monthly Performance Reports Detailing Issues And Resolutions (pdf Or Online Dashboard Format). 10. User Training Support: 10.1 Training Sessions On Service Use And Troubleshooting. 10.2 Manuals And Quick Reference Guides 11. Scalability: 11.1 Ensure The System Can Be Easily Scaled To Accommodate Increased Bandwidth Requirements In The Future. 11.2 Include Options For Upgrading The Service As Needed. 12. Transition Plan: 12.1 The Service Provider Must Provide Seamless Transition Roadmap To Avoid Downtime During The Switchover Process. 12.1 Specify The Timeline For Implementation And Activation Of Services. 13. Additional Requirements For Participation: 13.1 For Providers Offering Satellite Internet Services: • Equipment Installation Is Excluded As The Necessary Satellite Infrastructure Is Already In Place From The First Provider. 13.2 For Providers Offering Fiber Optic Internet Services: • The Isp Must Have Existing Facilities In The Service Area To Guarantee Installation And Operational Connectivity By April 1, 2025.