Office Of The Ombudsman Main Office Tender

Description Abc: Php800,000.00 1 Lot - Interactive Kiosk Display I. General Requirements The Supplier Must Have Been In The It Business For At Least Ten (10) Years And Is An Authorized Reseller Of The Product/unit Being Offered For At Least Three (3) Years The Supplier Must Have An Active Iso 9001 Certification At The Time Of The Offer All Equipment And Components Should Be Brand New (not Clone, Imitation, Or Illegally Assembled) And Should Be The Latest Product Offering Of The Specific Device Manufacturer In The Market At The Time Of The Offer The Model’s Spare Parts And Components Should Be Available In The Market For A Period Of At Least Three (3) Years From The Date Of The Contract The Interactive Kiosk Is Manufactured By An Iso 9001 Or Iso 9002 Certified Company And Continuously Compliant For The Past Five (5) Years Prior To The Offer With Onsite Services The Project Shall Cover The Supply, Delivery, Physical Installation, System Programming And Installation, Testing, Training, And Knowledge Transfer To Be Completed Within 60 Days From Receipt Of The Purchase Order Or Similar Notice Ii. Hardware, Software, And Supplies Queue Management System Must Have Single And Multiple Transactions Flexibility With Unlimited Number Of Transactions Can Reset Transaction Number Daily Or Reset Upon Reaching Last Ticket Number Can Choose Ticket Number On Queue (senior Citizens, Pwd, Pregnant Women) Can Control The Display Of Led Tv Queue And Display Information Large Queue Display Currently Served Ticket As Well As Display Of Each Counter Currently Served Number With Queue Calling Queue Display Includes Queue Status And Office Of The Ombudsman Logo Customizable Queue/user Definable Display Layout Automatic Queue Number Issuance Can Handle A Minimum Of Five (5) Window Tellers Comprehensive Dashboard And Analytics Report Reports Should Be Customizable Should Include Bypass Software/program In Case Of Ticket Printer Breakdown/out Of Paper For Continuous Queueing System Operations. User Role Admin/staff Perpetual License Interactive Kiosk With Queue Management System (1) At Least Core I5 Processor Or Its Equivalent At Least 8gb Ram At Least 128gb Ssd Operating System: Windows 11 At Least 21 Inches Touch Monitor With Auto-cut Printer With At Least Five (5) 25-meter Paper Rolls With Least 360w/650va Ups With At Least Two (2) Usb-a 3.0 Or Higher; At Least One (1) Gigabit Ethernet; And At Least One (1) Hdmi Port With Pre-installed And Pre-activated Queue Management System Standalone Interactive Kiosk (1) At Least Core I5 Processor Or Its Equivalent At Least 8gb Ram At Least 128gb Ssd Operating System: Windows 11 At Least 21-inches Touch Monitor With Auto-cut Printer With At Least Five (5) 25-meter Paper Rolls With Least 360w/650va Ups With At Least Two (2) Usb-a 3.0 Or Higher; At Least One (1) Gigabit; Ethernet; And At Least One (1) Hdmi Port Tv Display With Wsall Bracket (1 Unit) (for Queueing Display And Infomercials) At Least 50” Flat Screen/led Display At Least 1920 X 1080 Resolution At Least 2 Hdmi Ports Iii. Warranty And Other Services Three (3) Years Warranty And Maintenance Support Services For Major Supplied And Installed Equipment, Including Parts And Labor And Should Start From The Date Of Project Completion (final Acceptance) 24 X 7 And Next Business Day Standard Support Via Email, Phone, And On-site Service For The Duration Of The Warranty Period Response Time Should Be Within 4 Hours Includes All Technical Documentation And Systems Manuals Any Hardware Peripherals/devices Needed For The Operational Functionality Of The Entire Project Shall Be Provided By The Supplier All Software To Be Delivered/installed Must Have Manufacturer’s Certification And/or Proof That Product Licenses Are Genuine And Acquired From Legitimate Distributor (e.g., Certificate Of Authenticity, Proof Of Purchase, Paper License, Certification From Authorized Distributor) Other Necessary Services Shall Be Shouldered By The Supplier Including Any Identified Operational Requirements Of The System That Were Not Explicitly Indicated In The Technical Specifications