Milj Direktoratet Tender

Title: User Support For Waste Declarations description: The Procurement Shall Cover The Need For Long-term Cooperation On User Support. The Main Areas Are: -user Support: Receive And Follow-up Enquiries From The Users Of The Avfallsdeklarering.no. -process Improvement Of User Support Tenderers Shall Take An Active Role In Continual Follow-up Of Cases That Are Reported And Improvements To The User Support. This Applies To Both How Users First Meet And How The Process Proceeds Until Their Needs Are Solved. -contribution To Product Development. Cooperation With/in The Norwegian Environment Agency ́s Product Team On Improvement Of The Technical System, Documentation And Systems For Automated User Support/self-help In Order To Reduce The Users ́needs For Assistance. -annual Report On The Use Of The Declaration System. -other Assistance Related To The Declaration System If Needed.