Las Pi as General Hospital And Satellite Trauma Center Tender

Description - Connection Type: Leased Line For Twelve (12) Months Subscription (january To December 2025) - Bandwidth: 600mbps (at Least) Terms Of Reference I. Scope: A. Engagement Of Internet Service Provider From Las Piñas General Hospital And Satellite Trauma Center To The Isp Provider’s Network Hub B. Subscription Of Internet Connection For A Period Of Twelve (12) Months From Receipt Of Certificate Of Inspections And Acceptance C. The Winning Service Provider Shall Provide The Necessary Hardware, Terminations, Infrastructure And Other Services Required To Set Up The Internet Connection D. Provide A Single Point Of Contract For Customer Support In Both Areas Of Network Connectivity And Internet Access E. Provision Of 24/7 Support Services And A Dedicated Customer Relations Manager For All Concerns Regarding Billing, Technical And Other Requirements Ii. Project Requirements A. Technical Requirements 1. The Technical Requirements And Evaluation Parameter Are As Follows: • Set Up A Symmetric Direct Internet Connection Of 600 Mbps Committed Information Rate (cir) Bandwidth For 600 Mbps With Customer-premises Equipment (cpe) And Public Ip Block Of /29 (at Least 5 Usable Public Ip Addresses). Inclusive Of An Automatic Failover Set Up That Can Ensure 2 Different Fiber Routes Going To Las Piñas General Hospital And Satellite Trauma Center • At Least 99.95% Uptime Connectivity • Should Be Fiber Optic Cable • Minimum Network Latency - Not More Than 20 Milliseconds Average Trip From Las Piñas General Hospital And Satellite Trauma Center To Isp Port - Not More Than 200 Milliseconds Average Trip From Isp Port To International Port • Standby Router/modem/media Converter Can Be Configured In Case Of Internet Interruption • Inclusive Of Supply And Installation Of One (1) Unit Sfp-10g-sr-850-mm - 850nm Wavelength - Dual Lc Connector - Multimode • Network Monitoring Software With Account Credential (username And Password) • The Internet Service Provider Must Support Ipv6, Or Its Network Platform Is Ipv6 Ready And Compliant • Provision Of 24/7 Technical Support And Services • Bandwidth Availability Test From Isp Data Center To Las Piñas General Hospital And Satellite Trauma Center B. Installation 1. Must Provide Detailed Work Plan Specifying Detailed Activities And Network Diagram Showing Connectivity From End User’s Data Center Up To The Last Mile And Timelines. The Installation Design Must Follow The End-user’s Plan See Appendix A) 2. Provide And Install All Necessary Equipment And Infrastructure To Set Up The Internet Connection Including In-house Wiring 3. Provision, Installation And Configuration Of Customer-premises Equipment (cpe) 4. Provide Internet Connectivity Directly To The End User’s Preferred Location 5. The Installer Must Be Ntc Certified C. Testing 1. The Acceptance Test Procedure Must Be In Accordance With The Following: A) The Acceptance Testing Will Be Undertaken For A Period Of Seven (7) Working Days And Will Be Attested To By Authorized Ict Personnel Of The Las Piñas General Hospital And Satellite Trauma Center B) The Guaranteed Committed Information Rate (cir) Of At Least 600 Mbps Should Be Attained During Office Hours (i.e., 7:00a.m. To 7:00p.m.) If Any Of The Foregoing Conditions Are Not Met, The Count Of The Testing Period Shall Be Restarted Until All Conditions Have Been Duly Satisfied Continuously For Seven (7) Days. D. Implementation Timeline All Installation Works Should Be Accomplished Within Fifteen (15) To Thirty (30) Days From Receipt Of Notice To Proceed (ntp) E. Duration Of Contract Subscription Of The Internet Services Will Be For Twelve (12) Months Upon Circuit Acceptance Of The Through Its End-user. Iii. Qualification The Internet Service Provider Is Required To Submit The Following Information Which Shall Contain The Company’s Statement Of Qualifications And Technical Specifications. A. Internet Service Provider Information This Set Of Documents Should Include The Following Sections: 1. Experience And Qualifications A. The Company Must Have At Least Five (5) Years Of Industry-grade Internet Service Implementation Experience B. Must Be Operating Within Metro Manila Areas And Has Own Fiber Facility. A Certificate Must Be Provided C. Telecommunication-grade Provider That Has An Approved Full Congressional Mega Franchise As Data And Voice & Vas Telco Provider And Holder Of Certificate Of Registration Issued By The National Telecommunications Commission. D. Can Hold Multiple Points Of Presence From Leading Local And Internal Telecommunications Providers And Carriers Iv. Other Requirements A. Submission Of Diagnostic Reports And Updates In Case Of Connection Failure Within Three (3) Calendar Days After Diagnosis/updates; B. Shall Maintain All Provided Equipment In Proper Working Order; C. Shall Provide An Escalation List And Procedure In Reporting Fault And Outages; D. Shall Immediately Advice Any Downtime Occurrence; E. Provide Not Less Than Seven (7) Calendar Days Proactive Notice Of Scheduled Downtimes, Service Interruption, Upgrades Or Preventive Maintenance, If Any; Subject To The Approval Of Las Piñas General Hospital And Satellite Trauma Center Authorized Representative; F. Provide A 24/7 Customer Support Hotline; G. Must Immediately Provide A Service Unit In The Event That The Existing Equipment Is Found Defective; H. The Purpose Of The Connectivity Is For Redundancy Therefore Existing Provider Is Not Allowed To Join The Bid.