Landkreis Alt Tting Tender

Contract notice: It service contract for schools under the administrative responsibility of the district of altötting Lot 1 consists of schools - Altötting vocational schools (multiple locations); - Professional secondary school Inn-Salzach (multiple locations). The IT service contract is concluded for a maximum of 4 years. The subject of the IT service contract is the contractually agreed services of the contractor for the agreed IT systems. The main services are provided under a quota agreement. An hourly contingent is available for the implementation of the services mentioned. The hourly quota is used on the basis of the hours actually worked. For the system takeover and familiarization with the existing IT systems, an additional hourly contingent is available for all locations in the first 2 contract months. The creation / setup of the maintenance contract is remunerated. In addition, additional services / directing services / prioritized service calls are remunerated according to expenditure. The details can be found in the tender documents. Description of service: The services of the contractor include in particular: - maintaining operational readiness (including license management); - data backup service; - restoration of operational readiness; - providing support; - Commissioning of IT end devices; - Modification of system components as well as setting up new or replaced system components; - Disassembly and reconstruction of system components when they are relocated; - New program status; - Planning and advice on the development of the IT infrastructure; - documentation requirements; - Monthly coordination interview per school; - Granting rights to tools. Standard hourly contingent lot 1: - Altötting vocational schools: 161.00 hours per month; - Professional high school Inn-Salzach: per month: 67.00 hours. System takeover and familiarization lot 1: - Altötting vocational schools: 64.00 hours per month; - Professional high school Inn-Salzach: per month: 47.00 hours. Personnel requirements: The contractor guarantees to employ appropriately qualified personnel. The qualification of the staff employed must be based on the components listed in the inventory. Minimum requirements for relevant experience: - Windows Server 2012 and newer; - Virtualization environments via VMWare or HyperV; - network configurations (VLAN, routing); - School-specific software / hardware (e.g. ASV / WinSV, Time4Kids, Atlantis, Untis etc.); - Installation and configuration of firewall systems (e.g. Sophos etc.). For lot 1 additionally: - Dealing with various licensing servers / services (e.g. EPlan license server, Autodesk, TIA Portal, Matlab Simulink, LabVIEW etc.); - Allied Telesis Certification: At least the certification level Certified Allied Telesis Technician (CAT) . Evidence is generally. to be provided with an offer. In the event that this certificate is n