International Labour Organization Tender

Tor For Coordination, Logistics And Administrative Support For An Ilo Outreach Activity Related To The “rct2” Under The Estidama++ Project & International Labour Organization Tor For Coordination, Logistics And Administrative Support For An Ilo Outreach Activity Related To The “rct2 - Impact Evaluation Of Interventions To Expand Social Security Coverage In Jordan” Under The Estidama++ Fund August 2024 – February 2025 I.background & Context In Jordan, The Majority Of The Workforce Is In The Informal Economy, Where There Is Increased Risk Of Exploitation And A Lack Of Social Protection Coverage. The Exact Number Of Informal Workers In Jordan Is Difficult To Measure, But Based On Previous Labour Force Surveys, Certain Characteristics Appear To Increase The Likelihood Of Workers Being Informal, Marked By Their Lack Of Social Security Coverage. Workers In Micro And Small Enterprises, Non-nationals And Workers In Particular Sectors Such As Construction And Agriculture, All Have Lower Rates Of Social Security Coverage. A Combination Of Factors Such As Legal Exclusion, Contribution Cost, Awareness And Employer Compliance, Influence Participation. Without Some Form Of Social Protection, Workers Face Higher Financial Risks And Consequences To Their Well-being When Contingencies, Such As Sickness, Unemployment And Work Injury, Occur. The Right To Social Protection Is Universal, And One In Which Jordan Has Taken Important Steps To Realize.  The Estidama++ Fund Was Initiated As A Response During The Covid-19 Crisis. The Crisis Funnelled Into Pre-existing Decent Work Deficits, In Particular Those Related To Gaps In Social Protection Coverage. Workers Themselves Realized The Consequences Of Inadequate Coverage As Firms Slowed Operations And Put Workers Into Furlow. The Programme Leveraged The Increased Attention To Social Protection During The Pandemic As An Opportunity To Extend Social Security Coverage To Vulnerable Informal Workers, Including Refugees, While Providing Short-term Income Support To Incentivize Registration With The Jordanian Social Security Corporation (ssc) And To Support Compliance With Contributions In The Medium/long-term.  Phase 1 Of The Project Started In June 2022 And Will Have A Total Duration Of 18 Months. Phase 2 (launched In August 2023) Will Run For 12 Months, With A Streamlined Benefit Structure. Phase 2 Of The Design Provides The Following Benefits: Coverage Reward: The Coverage Reward Seeks To Cover The Worker’s Contribution To Social Security. In Phase Ii It Does It Through 4 Direct Cash Transfers Of Jod 100 To Workers. Contribution Subsidy: The Contribution Subsidy Funds The Employer’s Contribution To Social Security With A Subsidy Of Jod 30 A Month. Outreach: A Targeted Communication And Outreach Campaign Seeks To Ensure Workers And Employers Understanding Of The System And Its’ Processes, And The Benefits That Can Be Accessed By Workers And Employers At Different Moments. The Project Is Innovative In Bringing Together Donor Governments To Help Offset Some Of The Financial Barriers Vulnerable Workers Experience In Accessing Social Security, And To Help Offset The Risk Incurred By The Ssc In Extending Benefits To Groups Who May Be Unable To Pay Full Contributions In The Short-term. In Phase I, The Kingdom Of The Netherlands, The Kingdom Of Norway And The Foreign Commonwealth And Development Office Of The United Kingdom Pledged Their Support. The Ssc Mobilized Operational And Technical Teams To Oversee The Programme Operations And Integrate It Into The Ssc Architecture (it, Finance, Operations, Media Etc.), With Technical Guidance And Oversight From The Ilo. One Key Area Of Ilo Led Support Is In Monitoring, Research And Learning. Under The Research And Learning Agenda, The Ilo And Ssc Have Launched An Experimental Research Study On Different Interventions Aiming To Increase Coverage, To Better Understand How The Ssc Can Lower The Barriers For Vulnerable Workers To Participate In Social Security. The Study Will Comprise Two Randomized Control Trials (rct) To Test Different Sets Of Interventions That Address Specific Barriers To Social Security Participation – Misinformation, Financial Barriers, And Attractiveness Of The Social Security Package. First Rct: The First Rct Will Be Conducted With Firms With One To 10 Registered Workers.  This Rct Will Test The Effectiveness Of Different Information Content And Delivery Methods In Increasing Social Security Participation. This Rct Will Test Whether Participation And Contribution Will Increase With Varying Information Content, Intensity Of Communication (such As Remotely Or Face-to-face), And Frequency Of Interaction.  the Information Treatment Will Comprise Of Two Components: (1) Sms Message Delivered On A Bi-weekly Basis To Encourage Firms To Register Any Workers That Are Not Participating In Social Security And (2) Face-to-face Outreach Providing Firms With Information On The Benefits And How To Sign-up. Second Rct: The Second Rct Will Be Conducted With Firms With 11 To 19 Registered Workers. The Main Focus Of This Rct Is To Test Whether Financial Incentives Or Health Insurance Can Improve Participation And Contribution To Social Security. This Tor Assignment Relates To The Coordination And Management Of The Officials Tasked To Conduct The Face-to-face Component Of The Outreach Activity During Implementation Of The Second Rct. Ii.objective Of The Outreach Activity The Outreach Activity For Rct2 Is Expected To Comprise Two Face-to-face Channels: (1) Direct Firm Visits (targeting 1,000 Firms) (2) In-person Live Sessions At The Ssc Branches (approximately 5 Locations) That Will Also Be Supplemented By An Outbound Call To Selected Firms And Sms Follow-ups To Encourage Attendance, Coordinated By The Ssc Media Center. The Direct Face-to-face Firm Visits Channel Will Require Of A Team Of 50 Trained Ssc Branch Officials. The Information Treatment Design Requires That This Team Visit Each Of The Targeted Small- Enterprises (firms With Between 11--20 Workers) At Their Office Premises, Over A 10-week Period. Tentatively, A Total Of 2,000 Firms Are Targeted For The Rct 2implementation (1,000 Firms Through Face-to-face Outreach And 1,000 Firms Through Outbound Calls And Invitations To In-person Live Visits). During The Different Outreach Channels, The Branch Officials Will Be Provided With A Script (and Training Beforehand) On How To Conduct The Outreach Engagement. For The Face-to-face Outreach Visits, Officials Will Also Present The Target Firms With A Brochure On Social Security Information And An Opportunity To Sign-up Eligible Workers Via The Tablet That Officials Will Have With Them. The In-person Live Sessions Will Require The Same Team Of 50 Trained Ssc Branch Officials. The Information Treatment Requires That The Ssc Media Center (or A Third-party Phone Operator) Place Outbound Calls To Selected Firms, And Make Follow-ups Using Sms To Secure Participation At The Live Event. Tentatively, A Total Of 1000 Firms Are Targeted For This Treatment Arm. During The In-person Live Session, Approximately 30-40 Firm Representatives Will Attend The Ssc Branch Location And Receive A 1-2 Hour Training On The Ssc Benefits They Are Entitled To As Part Of The Rct. Overall, The Objective Of The Outreach Is As Follows: Provide Information On The Benefits Of Registering Workers Within The Social Security System; Provide Information On Estidama++ Benefits And The Contribution Subsidy; Provide Live Support On The Challenges In Registering On The System; Encourage A Commitment To Sign-up Unregistered Workers Into The Social Security System; Contribute Towards Achievement Of The Estidama++ Target Of 34,000 Beneficiaries By October 2025; And Contribute Towards Wider Extension Of Coverage And Formalization Objectives Of The Jordanian Social Security Corporation.   Iii.assignment Of The Supplier The Selected Service Provider Is Expected To Carry Out The Entire Coordination And Payment Of The Ssc Branch Officials Selected To Conduct The Outreach Activity Planned Under The “impact Evaluation Of Interventions To Expand Social Security Coverage In Jordan”. The Face-to-face Outreach Activities Will Be Carried Out Nationwide. The Selected Service Provider Will Also Process The Payment Of Telephone Operators / Ssc Officials Engaged In Outbound Calls For The In-person Live Session Coordination. The Selected Service Provider Will Also Support Other Activities Related To The Impact Evaluation Information Treatment; Namely, Organization Of Four Training Days For Rct2 For Ilo To Train Ssc Officials In Amman On The Planned Outreach Activity Including The Venue, Invitations And Logistics On The Day, As Well As Printing Of The Brochures Supporting The Face-to-face Outreach. The Selected Service Provider Will Also Support With Arranging Other Activities Related To The Estidama++ Fund Project Including Other Meetings, Trainings, And Events. The Support Encompasses The Following But Is Not Limited To, The Arrangement Of The Venue, Invitations, Interpretation, Equipment, Catering, Logistics, Printing Of Materials, And Others As Needed. Iv.tasks   The Selected Service Provider Will Carry Out The Following Tasks: Organization Of 6 Training Days In A Hotel According To The Following: Venue Booking For 25 – 30 Persons Inside Amman, And In Line With Un Approved List Of Hotels. Accommodation For 5 Persons For Each Training Day. Provide Two Coffee Breaks And A Lunch For Each Day. Provide Interpretation (en-ar) For Each Day.   Provide Any Required Additional Equipment (delegates, Screens, Microphones, Laptops, Clicker, Etc..) Keep A Record Of Attendees Participating In Any Training. Ilo Will Provide The Template For The Attendance Sheet.   Organization Of 6 Training Days In Ssc Premises Or Other Locations Inside Amman (excluding Hotels) Or Other Governorates According To The Following: Venue Booking For 25 – 30 Persons Inside Amman Or Other Governorates (2 Days North, 2 Days South, And 2 Days Middle). Provide Catering Service Including One Coffee Break And A Lunch For Each Day. Provide Interpretation (en-ar) For Each Training Day.  Provide Any Required Additional Equipment (delegates, Screens, Microphones, Laptops, Clicker Etc..) Keep A Record Of Attendees Participating In Any Training. Ilo Will Provide The Template For The Attendance Sheet.   Coordination Of Outreach Activities Including, Face-to-face, Outbound Calls, Live Sessions And Operational Committee: Ensure Officials Are Visiting Their Designated Firms Each Day, Collecting Signatures For Evidence Of Firm Visits, According To Ilo Log Sheets. Documentation: Collect Documentation From Ssc Officials Selected To Conduct The Outreach Activity, Including Ids, Signed Receipts, And Filling The Tracking Sheets Per Individual Etc. For The Second Rct Exercise. Verify Outreach Activity Task Has Been Completed In Line With Ilo Requirements. Payments: Process Payments From The Transportation Allowance Lines Allocated For Ssc Officials As Stated In The Budget Template According To The Actual Number Of Visits Conducted Per Person, And Ensure All Documentation Has Been Collected And Approved By Ilo Before Processing Those Payments. Allocate A Miscellaneous Line For Any Prompt Unexpected Cost Upon Written Requests 1,000 Jod. Provide Stationary And Other Event Supplies When Needed, Such As Badges, Table Tents, Notebooks, Pens, Etc As Needed (lump Sum, 200 Jod) V.timeframe & Deliverables (august 2024 – February 2025) The Assignment Is Expected To Require 6 Months For Completion And Is Planned To Start On August 18th, 2024, And Is Expected To Be Completed No Later Than February 17th, 2025. The Table Below Outlines The Deliverable Method Linked With The Completion Of Each Activity. Completion Of Each Activity (event, Meeting, Workshop Etc…) In Accordance With The Requirements Stated Under Section Iv Tasks Will Be Considered A Deliverable, Subject To Approval By The Project Manager And Satisfaction Of The Ilo. Additionally, Each Approved Deliverable Shall Align With The Submission Of An Invoice And Actual Services Delivered, In Accordance With The Price List Provided By The Contractor. Deliverable # Deliverable Description Due Date Activity (event/ Meeting And/or Workshop) Submission Of The Invoice Along With The Deliverable Related To Activities That Were Held From Aug 2024 Until Feb 2025 Including Signed List Of Participants, Receipts, And Others Documents As Requested. All To The Satisfaction Of The Ilo. Upon Submission Of Actual Services Delivered Vi.payment Term Payments Will Be Issued Upon The Submission Of The Deliverable(s) To The Satisfaction Of The Ilo And The Corresponding Supplier Invoice/s And Related Documents. Please Note That The Estimated Cost Of The Ssc Branch Officials Along With The Miscellaneous Cost Have Already Been Included Financial Budget Template At A Total Of 21,460 Jod, And 1,000 Jod. It Is Important To Emphasize That The Disbursement For The Aforementioned Expenses Will Be Paid Upon Actuals. Vii.application Process Interested Companies Can Apply To This Bid By Sending The Required Documents To This Email Nashawati@ilo.org, Copying Al-gharaibeh@ilo.org.  emails Must Use The Following Subject Title: Estidama++ Logistic Support-rct2-08.2024 The Email Shall Include: Company’s Registration Form Company’s Profile  Stamped And Signed Filled Out Ilo Budget Template In Pdf Format (see Annex 1). Please Fill Out Only The Highlighted Cells In Yellow Only. Filled Out Ilo Budget Template In Excel Sheet Format (see Annex 1). Please Fill Out Only The Highlighted Cells In Yellow Only. Samples, And Photos Of Previous Similar Work And Website References Names Of Two References From Two Institutions For Similar Work.   The Deadline For Receiving The Offers Is By Saturday 03/08/2024 (midnight). Only Offers That Fulfil All Requirements Indicated Above Will Be Considered. P.s: Ilo Is A Un Agency In Jordan And It's Exempted From All Type Of Taxes As Ilo Will Not Cover Any Taxes Or Any Governmental Fees, A Tax Exemption Will Be Provided Upon Signing The Contract. The Contractor Is Responsible For Paying Taxes, Charges Or Any Other Payments Levied Against By Any Government Or Tax Department. Viii.annexes Annex 1: Budget Template