Department of Veterans' Affairs Australia Tender

Open Arms Is A Leading Provider Of Military-aware And Trauma-informed Mental Health And Counselling Services To Australia’s Military Community. Open Arms Provides Mental Health Counselling, Relationship Counselling, Peer Support Services And Group Programs For People With Australian Defence Force (adf) Service (current And Former Serving Members) And Their Immediate Families. Anyone Who Has Served At Least One Day In The Adf And Their Immediate Family Are Eligible For Open Arms Services. Open Arms Provides Free And Confidential Counselling Through A National Network Of Multidisciplinary Mental Health Professionals, Both In Dedicated Open Arms Centres Across The Country And By Outreach Partnerships With Private Psychologists And Social Workers. Open Arms Can Provide Counselling, Care Coordination And Peer Support Services To Veterans And Their Families Within An Episode Of Care Model, Where Clients Engage With Our Services For Goal Directed Interventions For A Defined Period. Open Arms Aims To Provide Timely Access To Appropriate Services And Care, Based On A Comprehensive Holistic Assessment And Integrated Care Pathways To Meet Client Needs And Support Recovery. This Includes Working In Partnership With Health Systems, Including Primary Health, As Well As Other Community Agencies To Ensure Comprehensive Support For Our Clients. In The First Half Of 2024, A Panel Was Established Under Which Outreach Providers Provide Open Arms Services To Clients. The Panel Is The Mechanism For Open Arms To Engage With Outreach Providers To Ensure The Highest Level Of Support Can Be Delivered To Clients. The Department Of Veterans’ Affairs Is Undertaking A Panel Refresh Via This Rft To Add To The Current Panel Of Outreach Program Counsellors. Services That Will Be Delivered Through The Outreach Program Counsellor Panel Include: · Counselling: Trauma-informed And Military Aware Counselling And Treatment To Individuals, Couples And Families. · Group Facilitation: Treatment Groups That Provide Opportunities For Veterans And Their Families To Share Their Experiences And Develop Life Skills And Resilience, While Receiving Treatment In A Supportive Environment. · Clinical Supervision: Deliver Supervision To Centre-based Open Arms Clinicians And Agree Supervision And Professional Development Needs In Consultation With The Supervisee And Their Open Arms Manager. Only Organisations Appointed To The Outreach Program Counsellors Panel Can Provide Open Arms Outreach Program Counselling Services. Outreach Providers Recently Appointed To The Current Panel And Are Panel Members, Do Not Need To Apply For The Panel Refresh. There Will Be An Industry Briefing Released To Market (pre-recorded) And Available For Viewing From 1 October 2024. This Pre-recording Will Provide A Flexible Approach For Tenderers Interested In Learning More About The Rft Refresh At A Time That Is Individually Suited. It Is Not Mandatory For Tenderers To View The Briefing. It Is Expected That Any Questions Arising From Viewing This Briefing Will Be Accepted Via Email And Closing Time For Tenderer Questions Is 5pm Act Local Time On 8 October 2024.