Credit Information Corporation Tender

Description March16,2024 Request For Quotation No.:2024-cims(011)-npsvp-0013 Procurementofannualmaintenanceandlicenseforexistingbackupand Replication Solution (negotiatedprocurement–smallvalueprocurement) Sir/madam: Thecreditinformationcorporationthroughcreditinformationmanagementservices Invitesyoutosubmityour Quotation/offer Forthe Item/sdescribedbelowusingthe Price Proposal Form (see Annex "a") Subject To The Terms And Conditions Stated In The Rfq And Terms Of Reference (see Annex “b”). Qty Uom Particulars Unitcost(in Php) Approvedbudget For The Contract (abc) In Php 1 Lot Procurement Of Annual Maintenance And License For Existingbackupandreplication Solution 800,000.00 800,000.00 Contract Duration: One (1) Calendar Year Or March 30, 2024 To March 29, 2025delivery Schedule: Thirty (30) Calendar Days Upon Receipt Of Notice To Proceed.delivery Site: 6f,exchangecornerbldg.,107varufinost.cor.estebanst., Legaspivillage,makaticity Submit Your Proposal, Together With The Following Documents, Duly Signed By You Or Your Duly Authorized Representative, Not Later Than March 20, 2024, 5:00 P.m. Philgepscertificate/number; Mayor’s/businesspermitforthecurrentyear; Latestincome/businesstaxreturns; Notarizedomnibusswornstatement(annexc);and For Authorized Representatives: Spa (sole Proprietorship/partnership), Secretary’s Certificate Or Board Resolution (corporation). Note: Philgeps Platinum Registration Certificate May Be Submitted In Lieu Of Philgeps Number,andmayor’s/businesspermitforthecurrentyear Onlyone(1)setofdocumentscertifiedtobetruecopiesoftheoriginalshallberequired. Proposals And Other Documents Required Shall Be Sent Electronically To Procurementunit@creditinfo.gov.ph.electronically Submitted Proposals And Documents Must Be Submitted On Or Before The Deadline Of Submission As Stated In This Rfq. Upon Determinationof Your Technical, Legal And Financial Eligibility, The Administration Unit Of The Cic Shall Undertake Negotiation With Your Company Based On The Technical Specifications For This Project. Phoebeannr.wagan Administrativeservicesofficerv Annex"a" Priceproposalform Date: Administrativeoffice Creditinformationcorporation 6f,exchangecornerbldg.,107varufinost. Cor. Esteban St., Legaspi Village, Makati City Sir/madam: Having Examined The Request For Quotation No. Rfq No. 2024-cims(011)-npsvp-0013, Which Includes The Technical Specifications, The Receipt Of Which Is Hereby Duly Acknowledged,theundersigned,offerto,inconformitywiththesaidrequestforquotation For The Sums Stated Hereunder: Qty Uom Particulars Unitprice (in Php) Total Bid Priceinphp (inclusive Of Vat) 1 Lot Procurement Of Annual Maintenance And License For Existingbackupandreplication Solution Contractduration:one(1)calendaryearormarch30,2024tomarch29,2025 Totalbidpriceinwords: Weundertake,ifourproposalisaccepted,todeliverthegoods/servicesasidentifiedinthe Technical Specifications/terms Of Referenceand Inaccordancewith Thedelivery Schedule. Our Quotation Includes All Taxes, Duties And/or Levies Payable And Is Valid For A Period Of Thirty (30) Calendar Days Upon Issuance Of This Document. We Understandthatthecic Technical Workinggroup Mayrequirefrom Us Thesubmission Of Documents That Will Prove Our Legal, Financial And Technical Capability To Undertake This Project. Until A Formal Contract Isprepared And Executed,this Proposal,together With Your Written Acceptance Thereof And The Notice Of Award, Shall Be Binding Upon Us. We Understand That You Are Not Bound To Accept The Lowest Or Any Proposal You May Receive. Dated This . Signatureofauthorizedrepresentative Printednameofauthorizedrepresentative Capacity Duly Authorizedto Sign Proposalfor And Onbehalfof: Annex"b" Complianceform Technicalspecifications Procurementofannualmaintenanceandlicenseforexistingbackupand Replication Solution Overview The Credit Information Corporation (cic) Is A Government-owned And Controlled Corporation (gocc) Created In 2008 By Virtue Of Republic Act No. 9510 Otherwise Knownasthecreditinformationsystemact(cisa).thecicismandatedtoestablish A Comprehensive And Centralized Credit Information System For The Collection And Dissemination Of Fair And Accurate Information Relevant To, Or Arising From Credit And Credit-relatedactivitiesofallentitiesparticipatinginthefinancialsystem,suchasbut Notlimitedtoretail,trade,utilities,andotherserviceandproductprovidersthatmay Yield Data On Creditworthiness And Payment Behavior. Purpose Thecicaimstoprocureannualmaintenanceandlicenseforexistingbackupsolution. Scope Thepaidlicensecoverstogetthelatestmajorreleases,productupdatesandpatches And 24/7 Problem Resolution Support. Responsibilitiesofthecic Cic’sresponsibilitieswithrespecttothisprojectareasfollows: Grant The Service Provider’s Authorized Representative Access To Its Premises, Equipmentandfacilitieslocatedthereintoperformitsobligations,providedthatsuch Representative Shall Be Accompanied By The Duly Assigned Personnel Of The Cic Technical Support Department. Secure The Necessary Access Pass And Building Permit Required By The Facility Administrator And Assume Responsibility For The Safe Custody And Use Of The Equipment Installed By The Service Provider. Monitortheprovidedservicesandverifyiftheparametersundertheservicelevel Agreement Are Met And Performed By The Service Provider. Issuance Of A Certificate Of Inspection And Acceptance To The Service Provider Upon Successful Completion Of The Testing Certifying That The Service Provider Conforms To All Requirements Stipulated In This Document. Pursuant To General Procurement Policy Board (gppb) Resolution No. 019-2006 Dated 06 December 2006, At The End Of Each Year, The Cic Will Conduct An Assessment Of The Quality Of Service Provided Particularly The Cost Charged By The Serviceproviderandtherangeofservicesitoffersagainstotherserviceprovidersin The Area. Requirements General Items Requirements Statement Of Compliance “comply”or“not Comply” Proof/evidenceof Compliance 1.service Provider A)duly Notarized Statement That The Service Provider Has Been In Business Of Providing Backupsolutionforatleastfive (5) Years Prior To Thedeadline For The Submission Of Bids. B) The Service Provider Must Establish A Single Point Of Contact Helpdesk With Hotline Numberstoprovidetimelyand Responsive Trouble Reporting, Incident Handling, Problem Escalationandfieldsupportfor All Problem Related Issues. C) The Service Provider Musthave An Iso Qms And Isms Certifications. D)quarterly Onsite Support For Performancemonitoringand Solution Efficiency E)fine Tune, Correct And/or Enhanceasmaybeneededto Address Businessrequirements F) Correct/fix Any System Problemsidentifiedwithinthe Agreedservicelevel 2.service Delivery Manager The Service Provider Should Assign A Service Delivery Managertocicfortheproject To Ensure All Requirements Of This Contract Are Successfully Delivered To Cic. The Service Delivery Manager Should Have At Least Three (3) Yearservicedeliveryorproject Management Experience In Handling Similar Project Implementation. (provide Curriculum Vitae And Related Certifications) 3. Technical Supportstaff The Service Provider Should Assign At Least Two (2) Technical Support Staffs/engineers To The Project. They Must Be Permanent Employees Of The Service Provider For At Least Two (2) Years. (provide Certificate Of Employment, Updated Curriculum Vitae & Related Certifications). Technical Support Staffs Must Beaveeamcertifiedengineer Or Vmware Certified Professionals Or Certification From Other Backup Solutions. The Service Provider Should Have At Least Two (2) Itil Foundation Certified Personnel. Technicalrequirements Items Requirements Statementof Compliance “comply”or“not Comply” Proof/evidenceof Compliance 1.system Overview A)veeambackupandreplication Enterprise Coverage:march30,2024– March29,2025 Numberoflicense:10sockets B)otherdetailswillbeprovided Upon Request Servicelevel Items Requirements Statementof Compliance “comply”or“not Comply” Proof/evidenceof Compliance 1.changerequests Change Request Must Be Acknowledged By The Sp Within Four (4) Hours Upon Receipt, Mondaystofridays,8:00-5:00pm. 2.incident Response Help-desk Facility Available Twenty-four By Seven (24x7) To Receive Report On Any Issues Incident Response/support Tickets Relayed Through Help- Desk, Email, Phone, Or Instant Messaging Must Be Acknowledged By The Service Provider Within One (1) Hour Upon Receipt, And Resolve Issues Within Four (4) Hours Upon Acknowledgement. 3.service Report The Service Provider Must Provide Service Reports For Each Onsite Support Service Performed And Shall Be Verifiedandacknowledgedby Cic Authorized Personnel. The Service Provider Shall Submit A Detailed Problem Resolution Report For Every Service Requested Within 24 Hours.itshallincludedetails Of Actions Taken In Resolving The Problem Duly Acknowledged By The Authorized Cic Personnel. Scheduleofdelivery Theserviceprovidershallcommencedeliveryandimplementationoftheservices Within 30 Calendar Days Upon Receipt Of The Notice To Proceed. Termsofpayment Paymentshallbemadeonthefollowing: Payment Shall Be Made On A One Time Basis Subject To Submission Of Billing Statementandothersupportingdocumentsbytheserviceprovider,subject To The Issuance Of Certificate Of Satisfactory Service By Cic. The Start Of Billing Shall Be Based On The Date Of Issuance Of “certificate Of Acceptance”. Paymentshallbesubjecttothe“warranty”provisionsintheformofretention Moneyinanamountequivalenttoatleastonepercent(1%)ofthecontract Price Required In Section 62 Of R.a. 9184 And Its Irr. Contracttermination Both Parties Have The Option Or Terminate The Contract Acceptable To Both Parties Basedonthephilippinegovernmentprocurementreformactanditsimplementing Rules And Regulations, Gppb Guidelines Or Its Issuances, And Other Philippine Laws As Applicable. Pursuanttoannexiofthe2016revisedimplementingrulesandregulations,asof 15july 2022, Of Therepublicact No. 9184, Thecic Reserves Theright To Terminate The Procurement Of Annual Maintenance And License For Existing Backup And Replication Solution On The Following Grounds: Terminationbydefault: Pursuanttosection68ofthe2016revisedirr,whenoutsideofforce Majeure, The Sp Fails To Deliver Or Perform Any Or All Of The Contract Deliverables Withinthe Period Specified Inthe Contract, Orwithin Any Extensionthereofgrantedbythecicpursuanttoarequestmadeby The Sp Prior To The Delay, And Such Failure Amounts To At Least Ten Percent (10%) Of The Contract Price; Pursuant To Section 68 Of The 2016 Revised Irr, The Sp, As A Result Oftheforcemajeure,is Unabletodeliverorperformanyorallofthe Contractdeliverables,amountingtoatleasttenpercent(10%)ofthe Contract Price, For A Period Of Not Less Than Sixty (60) Calendar Days Afterreceipt Ofnoticefromthecicstatingthat Thecircumstancesof Force Majeure Is Deemed To Have Ceases; Or Thespfailstoperformanyotherobligationunderthecontract. Termination For Convenience, In Whole Or In Part. If The Cic Has Determined The Existence Of Conditions That Make The Contract Implementation Economically, Financially Ortechnically Impractical And/or Unnecessary,suchas,butnotlimitedto,fortuitousevent/sorchangesin Law And National Government Policies. Terminationforinsolvency. Ifthespisdeclaredbankrupt Orinsolventas Determinedwithfinalitybyacourtofcompetentjurisdiction. Termination For Unlawful Acts. In Case It Is Determined Prima Facie That The Sp Engaged, Before Or During The Implementation Of The Contract, In Unlawful Deeds And Behaviors Relative To Contract Acquisition And Implementation. Statementofcompliance Dated This . Signatureofauthorizedrepresentative Printednameofauthorizedrepresentative Capacity Dulyauthorizedtosigncompliancefor And Onbehalfof: Annex"c" Omnibusswornstatement Republic Of The Philippines ) City/municipality Of )s.s. Affidavit I,[name Of Affiant], Of Legal Age, [civil Status], [nationality], And Residing At [address Of Affiant],afterhavingbeendulysworninaccordancewithlaw,doherebydeposeandstate That: [selectone,deletetheother:] [ifasoleproprietorship:]iamthesoleproprietororauthorizedrepresentativeof[name Of Bidder] With Office Address At [address Of Bidder]; [ifapartnership,corporation,cooperative,orjointventure:]iamthedulyauthorized And Designated Representative Of [name Of Bidder] With Office Address At [address Of Bidder]; [selectone,deletetheother:] [ifasoleproprietorship:]astheownerandsoleproprietor,orauthorizedrepresentative Of [name Of Bidder], I Have Full Power And Authority To Do, Execute And Perform Any Andallactsnecessarytoparticipate,submitthebid,andtosignandexecutetheensuing Contract For [name Of The Project] Of The [name Of The Procuring Entity], As Shown In The Attached Duly Notarized Special Power Of Attorney; [ifapartnership,corporation,cooperative,orjointventure:]iamgrantedfullpower And Authority To Do, Execute And Perform Any And All Acts Necessary To Participate, Submitthebid,andtosign Andexecutetheensuing Contractfor[name Of Theproject] Of The[name Of Theprocuring Entity], Asshownin Theattached [statetitle Of Attached Document Showing Proof Of Authorization (e.g., Duly Notarized Secretary’s Certificate, Board/partnership Resolution, Orspecial Power Of Attorney, Whichever Is Applicable;)]; [name Of Bidder] Is Not “blacklisted” Or Barred From Bidding By The Government Of The Philippines Or Any Of Its Agencies, Offices, Corporations, Or Local Government Units, Foreigngovernment/foreignorinternationalfinancinginstitutionwhoseblacklistingrules Have Been Recognized By The Government Procurement Policy Board, By Itself Or By Relation, Membership, Association, Affiliation, Or Controlling Interest With Another Blacklisted Person Or Entity As Defined And Provided For In The Uniform Guidelines On Blacklisting; Each Of The Documents Submitted In Satisfaction Of The Bidding Requirements Is An Authentic Copy Of The Original, Complete, And All Statements And Information Provided Therein Are True And Correct; [name Of Bidder] Is Authorizing The Head Of The Procuring Entity Or Its Duly Authorized Representative(s) To Verify All The Documents Submitted; [selectone,deletetherest:] [ifasoleproprietorship:]theownerorsoleproprietorisnotrelatedtotheheadofthe Procuring Entity, Procurement Agent If Engaged, Members Of The Bids And Awards Committee (bac), The Technical Working Group, And The Bac Secretariat, The Head Of The Project Management Office Or The End-user Unit, And The Project Consultants By Consanguinity Or Affinity Up To The Third Civil Degree; [ifapartnershiporcooperative:]noneoftheofficersandmembersof[nameofbidder] Isrelatedtotheheadoftheprocuringentity,procurementagentifengaged,members Of The Bids And Awards Committee (bac), The Technical Working Group, And The Bac Secretariat, The Head Of The Project Management Office Or The End-user Unit, And The Project Consultants By Consanguinity Or Affinity Up To The Third Civil Degree; [if A Corporation Or Joint Venture:] None Of The Officers, Directors, And Controlling Stockholders Of [name Of Bidder] Is Related To The Head Of The Procuring Entity, Procurementagentifengaged,membersofthebidsandawardscommittee(bac),the Technicalworkinggroup,andthebacsecretariat,theheadoftheprojectmanagement Office Or The End-user Unit, And The Project Consultants By Consanguinity Or Affinity Up To The Third Civil Degree; [nameofbidder]complieswithexistinglaborlawsandstandards;and [name Of Bidder] Is Aware Of And Has Undertaken The Responsibilities As A Bidder In Compliance With The Philippine Bidding Documents, Which Includes: Carefullyexaminingallofthebiddingdocuments; Acknowledging All Conditions, Local Or Otherwise, Affecting The Implementation Of The Contract; Makinganestimateofthefacilitiesavailableandneededforthecontracttobebid, If Any; And Inquiringorsecuringsupplemental/bidbulletin(s)issuedforthe[name Of The Project]. [nameofbidder]didnotgiveorpaydirectlyorindirectly,anycommission,amount,fee, Oranyformofconsideration,pecuniaryorotherwise,toanypersonorofficial,personnel Or Representative Of The Government In Relation To Any Procurement Project Or Activity. In Case Advance Payment Was Made Or Given, Failure To Perform Or Deliver Any Of The Obligations And Undertakings In The Contract Shall Be Sufficient Grounds To Constitute Criminalliabilityforswindling(estafa)orthecommissionoffraudwithunfaithfulnessor Abuseofconfidencethroughmisappropriatingorconvertinganypaymentreceivedbya Person Or Entity Under An Obligation Involving The Duty To Deliver Certain Goods Or Services, To The Prejudice Of The Public And The Government Of The Philippines Pursuant To Article 315 Of Act No. 3815 S. 1930, As Amended, Or The Revised Penal Code. Inwitnesswhereof,ihavehereuntosetmyhandthis Dayof ,20 At , Philippines. Bidder’srepresentative/authorizedsignatory Subscribed And Sworn To Before Me This Dayof[month][year]at[place Ofexecution],philippines.affiant/sis/arepersonallyknowntomeandwas/were Identified By Me Through Competent Evidence Of Identity As Defined In The 2004 Rules Onnotarialpractice(a.m.no.02-8-13-sc).affiant/sexhibitedtomehis/her[inserttype Of Government Identification Card Used], With His/her Photograph And Signature Appearing Thereon, With No. . Witnessmyhandandsealthisdayof[month][year]. Doc. No. Page No. Book No. Seriesof. nameofnotarypublic Note:  “sec. 12. Competent Evidence Of Identity – The Phrase “competentevidenceof Identity”referstotheidentificationofanindividualbasedon: At Least One Current Identification Document Issued By An Official Agency Bearing The Photograph And Signature Of The Individual, Such As But Not Limitedto,passport,driver’slicense,professionalregulationscommission Id, National Bureau Of Investigation Clearance, Police Clearance, Postal Id, Voter’s Id, Barangay Certification, Government Service Andinsurance System (gsis) E-card, Social Security System (sss) Card, Philhealth Card, Senior Citizen Card, Overseas Workers Welfare Administration (owwa) Id, Ofwid,seaman’sbook,aliencertificateofregistration/immigrantcertificate Of Registration,government Office Id,certification Fromthe National Council Forthewelfareofdisabledpersons(ncwdp),departmentofsocialwelfare And Development (dswd) Certification; The Board Resolution Or Secretary’s Certificate Referring To The Said Board Resolution Designating The Bidder’s Authorized Representative And Signatory Need Not Specifically Indicatetheparticularprojectwheresuchauthorityisgivenprovidedthatthesaidauthority Covers Activities By Cic.