City Of Burnaby Tender

The City Of Burnaby Is Requesting Proposals From Qualified And Experienced Proponents To Provide And Implement A Contact Centre Management Solution, Specifically Ms Dynamics 365,  For The City's Customer Service Centre, As Further Detailed Herein. the Issue Of These Documents Does Not Confer Any Licence Or Grant For Any Other Purpose. Electronic Submissions Only, Shall Be Received By The On-line Bidding System. hardcopy Submissions Not Permitted. Proponents Are Cautioned That The Timing Of Their Submission Is Based On When The Proposal Is Received By The On-line Bidding System, Not When A Proposal Is Submitted, As Transmission Can Be Delayed Due To File Transfer Size, Transmission Speed, Etc.  For The Above Reasons, It Is Recommended That Sufficient Time Is Given To Complete Your Submission And To Resolve Any Issues That May Arise. The Closing Time And Date Shall Be Determined By The On-line Bidding System’s Web Clock. Late Submissions Are Not Permitted By The On-line Bidding System. Proposals Will Not Be Opened In Public.