Call Center Tenders

Details: Combined Synopsis/solicitation Rfq # 246-24-q-0148 page 1 Of 3 this Is A Combined Synopsis/solicitation For Commercial Items Prepared In Accordance With the Format In Federal Acquisition Regulation (far) Subpart 12.6, As Supplemented With additional Information Included In This Notice. This Announcement Constitutes The Only solicitation; Quotes Are Being Requested In Response To This Notice And A Written Solicitation will Not Be Issued. This Solicitation Is Being Issued As A Request For Quote (rfq) # 246- 24-q-0148. Submit Only Written Quotes For This Rfq. This Solicitation Is Not Set Aside for Small Business. This Solicitation Document And Incorporated Provisions And clauses Are Those In Effect Through Federal Acquisition Circular 2024-05. The Associated naics Code Is 562112. this Rfq Contains Five (5) Line Items: clin Description Charge 01 09/14/2024 – 09/13/2025 02 09/14/2025 – 09/13/2026 03 09/14/2026 – 09/13/2027 04 09/14/2027 – 09/13/2028 05 09/14/2028 – 09/13/2029 period Of Performance: 09/14/2024 – 09/13/2029 the Estimated Value Of The Blanket Purchase Agreement (bpa) Order Is $30,000.00 vendor Requirements: See Attached Statement Of Work submit Quotes No Later Than: 07/12/2024 02:00p.m. Cdt To The Following Point Of Contact: mary Ann Yocham, Contract Specialist, Via Email: Maryann.yocham@ihs.gov. evaluation: Far 52.212-2 Evaluation -- Commercial Items (completed As Follows): (a) The Government Will Award A Firm Fixed Price Bpa Resulting From This Solicitation To The responsible Offeror Whose Offer Conforming To The Solicitation Will Be Most Advantageous To The government. The Following Factors Shall Be Used To Evaluate Offers: lowest Price Technically Acceptable pricing - Price Will Be Evaluated By Adding The Total Price For All Options To The Total Price For the Basic Requirement. technical Capabilities • Vendor Shall Have The Ability To Provide A Report Of Destruction To The Cor Within 72 hours From Destruction. • Vendor Shall Have The Ability To Provide Pick Up And Destruction Services Within 7 days Of Request From Wewoka Ihs. past History Performance - Vendor Shall Submit 3 Past History Performance References combined Synopsis/solicitation Rfq # 246-24-q-0148 page 2 Of 3 vendors Shall Submit The Following: completed Price Schedule statemen Confirming Report Of Destruction statement Confirming 7 Business Day Pickup past History Performance References vendors Submitting Or Equal Items Must Submit Descriptitve Literature showing How Their Product Meets Or Exceeds The Requirements Being solicited this Solicitation Will Result In A Firm Fixed Price Purchase Order Pursuant To The Terms And Conditions below. Terms And Conditions Other Than Those Stated Will Not Be Accepted. The Above Pricing Is all Inclusive. provisions: The Following Far Provisions Apply To This Solicitation: far 52.212-1, Instructions To Offeror- Commercial Items; Far 52.212-3, Offeror Representations and Certifications- Commercial Items (the Offeror Should Include A Completed Copy Of This provision With Their Quote). clauses: The Following Far Clauses Apply To This Solicitation: far 52.212-4, Contract Terms And Conditions-commercial Products And Commercial Services (nov 2023); Far 52.212-5, Contract Terms And Conditions Required To Implement Statues Or executive Orders-commercial Products And Commercial Services (may 2024) (to Include The following Clauses Sited): Far 52.203-17, Contractor Employee Whistleblower Rights (nov 2023); far 52.204-27, Prohibition On A Bytedance Covered Application (jun 2023); Far 52.204-30, federal Acquisition Supply Chain Security Act Orders-prohibition, (dec 2023); Far 52.219-4, notice Of Price Evaluation For Hubzone Small Business Concerns (oct 2022); Far 52.219-28, post Award Small Business Program Representation (feb 2024); Far 52.222-3, Convict Labor (jun 2003); Far 52.222-19, Child Labor-cooperation With Authorities And Remedies (feb 2024); far 52.222-21, Prohibition Of Segregated Facilities (apr 2015); Far 52.222-26, Equal Opportunity (sep 2016); Far 52.222-36, Equal Opportunity For Workers With Disabilities (jun 2020); Far 52.222-50, Combatting Trafficking In Persons (nov 2021); Far 52.223-23, Sustainable Products and Services (may 2024); Far 52.225-13, Restrictions On Certain Foreign Purchases (feb 2021); far 52.226-8, Encouraging Contractor Policies To Ban Text Messaging While Driving (may 2024); far 52.232-33, Payment By Electronic Funds Transfer- System For Award Management (oct 2018); ; Far 52.217-8, Option To Extend Services (nov 1999); Far 52.252-2, Clauses incorporated By Reference (feb 1998); Far 52.252-6, Authorized Deviations In Clauses (nov 2020); Hhsar 352.223-70, Safety And Health (dec 2015); Hhsar 352.226-1, Indian Preference (dec 2015); Hhsar 352.232-71, Electronic Submission Of Payment Requests; Hhsar 352.239- 78, Information And Communication Technology Accessibility Notice (feb 2024); Hhsar 352.239-79, Information And Communication Technology Accessibility (feb 2024); The Above provisions And Clauses May Be Obtained Via Internet At Https://www.acquisition.gov/ and Https://www.acquisition.gov/hhsar miscellaneous: no Fax Quotations combined Synopsis/solicitation Rfq # 246-24-q-0148 page 3 Of 3 electronic Submissions – Submission Via Email Is The Only Acceptable electronic Submission. (maryann.yocham@ihs.gov) all Contractors Must Be Registered In The System For Award Management Database Located at Https://www.sam.gov/sam/ Prior To Any Contract Award. Please Submit The Following information With Each Quote: Vendor Name, Cage Code, Uei, Tax Identification Number, prompt Payment Terms, Delivery Time, Gsa Contract Number (if Applicable), Date Quote expires, Warranty, Total Price For Each Line Item, Total Quote Price, And Technical documentation In Sufficient Detail To Determine Technical Acceptability. Failure To Provide sufficient Technical Detail May Result In Rejection Of Your Quote. base Year (2024-2025) estimated Number Of Pickups Per Year Charge Per Pickup aerosols 2 Gallon Container 2 rcra 15 Gallon Container 4 year 2 (2025-2026) estimated Number Of Pickups Per Year Charge Per Pickup aerosols 2 Gallon Container 2 rcra 15 Gallon Container 4 year 3 (2026-2027) estimated Number Of Pickups Per Year Charge Per Pickup aerosols 2 Gallon Container 2 rcra 15 Gallon Container 4 year 4 (2027-2028) estimated Number Of Pickups Per Year Charge Per Pickup aerosols 2 Gallon Container 2 rcra 15 Gallon Container 4 year 5 (2028-2029) estimated Number Of Pickups Per Year Charge Per Pickup aerosols 2 Gallon Container 2 rcra 15 Gallon Container 4 wewoka Ihs - Pharmacy Hazardous Disposal 1 department Of Health And Human Services indian Health Service wewoka Indian Health Center 36640 Hwy 270 wewoka, Ok 74884 statement Of Work (sow) pharmacy Hazardous Drug Disposal 1. Purpose Of The Project the Oklahoma City Area Office (oca), Indian Health Services (ihs) Has A Requirement For Wewoka Indian health Center To Provide Hazardous Drug Disposal. 2. Detailed Description Of The Technical Requirements the Contractor Shall Provide Labor, Transportation, And Equipment/supplies Needed To Dispose Of Hazardous Drug waste Created By The Wewoka Indian Health Center. 3. Period Of Performance the Base Year Period Of Performance Will Be 12 Months From Date Of Award With Four (4) Twelve (12) Month option Years. 4. Level Of Effort 4.1. The Contractor Shall Provide (6) Six Rcra 15-gallon Containers Every Year And Pick Up For Disposal When wewoka Indian Health Center Calls In For A Pickup. 4.2. The Contractor Shall Provide (2) Two Aerosol 2-gallon Containers Every Year, And Pick Up For Disposal When wewoka Indian Health Center Calls In For A Pickup. 4.3. The Contractor Shall Provide A Report Of Destruction To The Contracting Officer Representative For Every container That Is Destroyed With-in 72 Hours Of Destruction Of Hazardous Drugs. 4.4. The Contractor Shall Provide Pick Up Containers Within 7 Business Days Of Request Confirmation With The contractor’s Point Of Contact (poc). 4.5. Training: Na 5. Special Requirements 5.1. - In Accordance With Hhsar 304.1303, To Ensure Compliance With Homeland Security Presidential directive-12: Policy For A Common Identification Standard For Federal Employees And Contractors (hspd- 12) It Is The Ihs Policy That All Staff And Contractors Who Require Physical Access To Federally Controlled facilities And Logical Access To The Ihs Information Technology (it) Networks And Systems Must Obtain An hspd-12-compliant Access Card. Individuals Will Be Issued An Access Card Upon Meeting The Hspd-12 requirements And A Favorable Background Investigation. 2 department Of Health And Human Services indian Health Service wewoka Indian Health Center 36640 Hwy 270 wewoka, Ok 74884 5.2. The Usphs Wewoka Indian Health Center Is A Tobacco/smoke Free Environment (buildings And grounds). No Tobacco/smoking Use Will Be Tolerated During Service. 5.3. Security Requirements: Contractor Personnel Will Be Required To Contact The Government Designated Point of Contact Upon Arrival When Reporting For Service Calls Or Delivery Supplies. The Contractor Shall Be responsible For The Security Of All Organizational Information. Current Rules And Regulations Applicable To the Premises, Where The Work Shall Be Performed Shall Apply To The Contractor And Its Employees While working On The Premises. These Regulations Include But Are Not Limited To, Escort By Wewoka Indian Health center Official, Presenting Valid Identification, Smoking Restriction And Any Safety Procedures. 5.4. The Contractor Shall Not Disclose Or Cause To Disseminate Any Information Concerning Operations Of wewoka Indian Health Center. Such Action(s) Could Result In Violation Of The Contract And Possible legal Actions. 5.4.1. All Inquiries, Comments, Or Complaints Arising From Any Matter Observed, Experienced Or Learned of As A Result Of Or In Connection With The Performance Of The Contract, The Resolution Of Which May require The Dissemination Of Official Information, Shall Be Directed To The Government’s Designated representative. 6. Deliverables And Reporting Requirements 6.1. Delivery: The Contractor Will Coordinate The Delivery, Installation And Training Date With The Designated government Employee. The Government Will Provide The Contractor With Dock Access And Building access For This Sole Purpose. The Designated Government Employee Will Work With The Pertinent government Agency(ies) To Secure The Needed Dock Access. No Deliveries Can Be Made After 4:15pm. driver Needs A Valid Id. 6.2. Contractor Point Of Contact: The Contractor Shall Furnish One Designated Point Of Contact (poc) To The government’s Designated Representative For Coordination Of Supplies, Delivery, And/or Maintenance. The poc Will Be Empowered To Make Daily Decisions To Ensure That The Contract Implementation And Day-to-day maintenance Meets The Terms And Conditions Of This Contract. 6.3. Contractor’s Phone Numbers: The Contractor Shall Provide A Toll-free Telephone Number For Service calls, Which Must Be Answered During At Least Eight Working Hours, Between 8:00 Am And 4:30 Pm, monday Through Friday. 6.4. Personnel Qualifications: the Contractor Must Have The Ability To Dispose Of Hazardous Drug Waste. the Contractor Shall Be An Established Company That Has More Than 3 Years Of Service With The Handling And disposing Of Hazardous Drug Waster. 3 7. Government Furnished Property, Facilities And Services 7.1. Na 8. Contractor Furnished Property, Facilities And Services 8.1. Required Personnel, Materials, Supplies And Equipment: The Contractor Shall Furnish All Personnel, materials, Supplies And Equipment Required To Perform Work Under The Contract, To Include But Not Limited to: Labor, Transportation, And Equipment/supplies Needed To Pick Up And Dispose Hazardous Drug Waste. 9. Changes To The Statement Of Work (sow) 9.1 Any Changes To This Sow Shall Be Authorized And Approved Only Through Written Correspondence From The contracting Officer. Costs Incurred By The Contractor Through The Actions Of Parties Other Than The Contracting officer Shall Be Borne By The Contractor.

Tender Id: TCIL/DT/IT&T-IV/Call Center/2024/II | A Limited Rfp To Empanelled Vendors With Tcil For Setting Up A Call Centre

Details: The district of Freising as the transport authority, represented by the Munich transport and tariff association Gmbh, intends, subject to the approval of the responsible bodies, to pilot the transport service of on-demand transport (flex Moosburg) with effect from Vsl. 12/15/2024 to 12/09/2028, in the open procedure according to § 15 Vgv to be advertised throughout Europe. Operation is to take place in a pilot area: - Monday - Friday: 5 a.m. - 10 p.m., City of Moosburg, - Saturday, Sunday, public holidays: 6 a.m. - 10 p.m., City of Moosburg, the provision of the operating service is to take place as demand-controlled area traffic. Here, the demand controls the trips that are actually carried out. The route selection of the passengers is not tied to a predefined timetable, but takes place freely between all (existing and virtual) stops in the city of Moosburg. The provision of the transport service is based on automated scheduling software. The vehicles and drivers are generally positioned at designated locations in the city of Moosburg. An incoming trip order is displayed to the driver, including a suggested route, directly on the mobile device available in the vehicle. Ride requests from passengers are accepted by an existing call center or via the Mvv app. The transport company does not accept or schedule any travel requests. If further travel requests arise during a scheduled trip, these can be integrated into the route planning in real time by the system. The scheduling software is provided by Mvv GmbH. Travel orders generated from this are sent to the mobile end devices in the car. The use of subcontractors is permitted, but must be approved by the client. The contractor must provide at least 70% of the operating services themselves. Art. 4 para. 7 Reg. 1370/2007 is referred to. Quantity and value of the service for the pilot areas day and night: — Approx. 180,000 Nm/a (estimate, including transfer trips, excluding empty trips from or to the depot and designated parking space), — 2 (large) cars with at least 8 passenger seats each, — 1 vehicle suitable for the disabled with wheelchair ramp with min. 6 passenger places each (at least 4 passenger compartments, 1 passenger, 1 wheelchair), — approx. 230 stops. The award is made as a total service. The client reserves the right to expand the scope of services during the contract period in compliance with applicable regulations. You can find more details on the service area and the additional information in the transport contract at Https://www.mvv-muenchen.de/mvv-und-service/ausschriften/index.html Estimated value without VAT: range from 3,120,000 to 3,352 EUR 000. For more detailed information on quality targets, reference is made to the templates of the service description and transport contract (cf. O. G. Link).

Details: The United States Coast Guard Surface Forces Logistics Center Has A Requirement And Requesting Quotations For The Following Part: item 1) nsn: 5805-01-558-7513 base,telephone mfg Name: Satcom Global Inc. part_nbr: Ase-mc03-dod quantity: 30 iridium Satellite Secure Phone Docking Station. Tcto Te 2040.0. Nsn Was Not managed-picked Up Management. Believe That Oem Is Applied Satellite Engineering (ase) But Fedlog Has It As World Communication Center (now Called Satcom Global). 901-wmec-401-002, 901-wmec-440-002. package Iaw Astm-d-3951, Mark Iaw Sp-pp&m-001 delivery Shall Be F.o.b. Destination To Uscg Surface Forces Logistics Center, 2401 Hawkins Point Road, Baltimore Md 21226 this Is A Combined Synopsis/solicitation For A Commercial Item Prepared In Accordance With The Format Outlined In Far Subpart 12.6, Fac 2023-06 Oct 5, 2023 And As Supplemented With Additional Information Included In This Notice. This Announcement Constitutes The Only Solicitation. Quotations Are Being Requested And A Written Solicitation Will Not Be Issued. The Naics Code For This Solicitation Is 333999 And The Business Size Standard Is 500. The Resultant Purchase Order Will Be Awarded Using Simplified Acquisition Procedures In Accordance With Far 13 the U.s. Coast Guard Intends To Award On An All Or None Basis To A Responsible Offeror Whose Offer Conforming To The Solicitation Will Be The Most Advantageous To The Government. Award Will Be Lowest Price Technically Acceptable. The Coast Guard Intends To Award On A Firm Fixed Price Contract. all Responsible Sources May Submit A Quotation Via Email To Eric.i.goldstein@uscg.mil, Which If Timely Received, Shall Be Considered By The Agency. Companies Must Have Valid Duns Numbers And Be Registered With Systems For Award Management (sam) And Shall Provide The Company Tax Information Number (tin) With Their Offer. The Closing Date And Time For Receipt Of Quote Is April 10, 2024 At _9:00 Am Eastern Standard Time offerors Must Submit The Following Information On Their Quote: disclosure: The Offeror Under This Solicitation Represents That [check One]: __ It Is Not A Foreign Incorporated Entity That Should Be Treated As An Inverted Domestic Corporation Pursuant To The Criteria Of (hsar) 48 Cfr 3009.104-70 Through 3009.104-73; __ It Is A Foreign Incorporated Entity That Should Be Treated As An Inverted Domestic Corporation Pursuant To The Criteria Of (hsar) 48 Cfr 3009.104-70 Through 3009.104-73, But It Has Submitted A Request For Waiver Pursuant To 3009.104-74, Which Has Not Been Denied; Or __it Is A Foreign Incorporated Entity That Should Be Treated As An Inverted Domestic Corporation Pursuant To The Criteria Of (hsar) 48 Cfr 3009.104-70 Through 3009.104-73, But It Plans To Submit A Request For Waiver Pursuant To 3009.104-74. (g) A Copy Of The Approved Waiver, If A Waiver Has Already Been Granted, Or The Waiver Request, If A Waiver Has Been Applied For, Shall Be Attached To The Bid Or Proposal. (end Of Provision) the Following Far Clauses Provisions Apply To This Solicitation. Far 52.212-1, Instructions To Offerors-commercial Items (june 2020); Far 52.212-3, Offeror Representations And Certifications-commercial Items (november 2020) With Alternate I. Offeror(s) Must Include A Completed Copy Of Far 52.212-3 With Their Quote. the Following Far Clauses Apply To This Solicitation. Offerors May Obtain Full Text Versions Of These Clauses Electronically At Www.arnet.gov.; Far 52.212-4, Contract Terms And Conditions-commercial Items (oct 2018); Far 52.212-5, Contract Terms & Conditions Required To Implement Statutes Or Executive Orders-commercial Items (november 2020). The Following Clauses Listed Within Far 52.212-5 Are Applicable: 52.204-10, Reporting Executive Compensation And First-tier Subcontract Awards (june 2020) 52.209-6, Protecting The Government’s Interest When Subcontracting With Contractors Debarred, Suspended, Or Proposed For Debarment (june 2020) 52.219-4, Notice Of Price Evaluation Preference For Hubzone Small Business Concerns (mar 2020) 52.219-28, Post Award Small Business Program Rerepresentation (may 2020) far 52.222-3, Convict Labor (jun 2003)(e.o. 11755); far 52.222-19 Child Labor-cooperation With Authorities And Remedies (jan 2020) (e.o. 13126); far 52.222-21, Prohibition Of Segregated Facilities (april 2015); far 52.222-26, Equal Opportunity (april 2015)(e.o. 11246); 52.222-50, Combating Trafficking In Persons (october 2020) far 52.223-18 Contractor Policy To Ban Text Messaging While Driving (june 2020); 52.225-13, Restrictions On Certain Foreign Purchases (jun 2008) 52.222-36, Equal Opportunity For Workers With Disabilities (jun 2020) 52.225-3, Buy American--free Trade Agreements--israeli Trade Act (may 2014) 52.232-33, Payment By Electronic Funds Transfer-central Contractor Registration (oct 2018)(31 U.s.c. 3332).. The Following Items Are Incorporated As Addenda To This Solicitation: Copies Of Hsar Clauses May Be Obtained Electronically At Www.dhs.gov. cgap 3042.302-90 Valuation Requirements For The Acquisition Of Spare Parts Purchased For Inventory Control Points From Hq Contracts (oct 2008). Copies Of Cgap Clauses May Be Obtained Electronically At: Www.uscg.mil/acquisition/procurement/pdf/cim_4200_19h.pdf

Details: Notice Of Sources Sought the Purpose Of This Sources Sought Announcement Is For Market Research To Make Appropriate Acquisition Decisions And To Gain Knowledge Of Potential Qualified Service-disabled Veteran Owned Small Businesses (sdvosb), Veteran Owned Small Businesses (vosb), And Small Businesses Interested And Capable Of Providing The Services Requested, As Well As Any Large Businesses. The Results From This Source Sought Notice Will Be Used To Determine The Appropriate Set-aside. the Intended Contract Is A Firm-fixed Price Service Contract. the Sba Non-manufacturer Rule Is Not Applicable As The Intended Contract Is For Services. the Department Of Veterans Affairs, Nco20 Is Looking For Manufacturer Authorized Service Providers With Access To Oem Firmware And Parts Of The Following Requirement: maintenance And Support Service For Rauland Responder 5 In Accordance With The Statement Of Work. statement Of Work: contractor Shall Furnish All Labor, Tools, And Transportation Necessary To Perform Preventative Maintenance And Interim Service, Including, But Not Limited To, Repair, Modification, Installation, Transfer, And Removal Of Equipment For The Rauland Responder 5 Nurse Call System At The Mann-grandstaff Va Medical Center, Wa. Locations Include: Building 1 Floors 1-8, Building 12, Building 25, Building 27, And Building 31, See Attached Drawings.. This Contract Will Be A Base Year Plus Four Optional Years. personnel Qualifications: authorized Rauland 5 Nurse Call Distributor For Product Supplied. Authorized Rauland 5 Nurse Call Distributor Letter From Manufacturer Required Upon Request Of Specifying Authority. Proof Of A Local Service Center (with-in 20 Miles Of The Facility) Complete With Rauland 5 Nurse Call Certified Technicians Must Be Provided To The Owner. Rauland 5 Nurse Call Factory Certifications That Work At The Local Service Center Must Be Provided. Local Rauland 5 Nurse Call Service Center Must Provide 24/7 365 Day Service And Have The Ability To Have A Factory Authorized Technician On Site (if Required With-in 1 Hour After The First Service Call Is Made. preventative Maintenance Inspection (pmi): Annual Pmi Shall Be Performed During The First Quarter Of Each Fiscal Year Beginning With The First Month Of Contract Performance. These Inspections Shall Include, But Not Be Limited To: perform Sound Level Test- Should Be 50db test Equipment By Sending And Receiving Call From Master And Each Station visual Check Corridor Dome Pilots Associated With Room/bed Location replace Lamp As Required adjust Volume Control replace Fuses clean Dust From System check Power Supply For Proper Voltage testing adjustments alignments replacement Of Malfunctioning Parts cleaning, Oiling testing Of All Code Pagers test Ups For Paging System In Building 31 necessary Repairs To Maintain The Above Systems In Good Working Order Per Raulands Recommended Maintenance Schedule. Replacement Of Parts Shall Be In Accordance With Paragraph 5 Below. Contractor Shall Report To Adp Shop Date Of Planned Inspection And Shall Sign In And Out Of The Building Through The Adp Shop. All Inspections To Be Accomplished During The Weekends. interim Service: Interim Service Shall Consist Of Routine And Emergency Calls For Repair, Modification, Installation, Transfer, And Removal Of Equipment. Telephone Numbers Shall Be Furnished At The Preâ­ Performance Conference To The Contracting Officer For Individuals To Be Contacted For These Services. Response Time Is Determined To Begin At The Placement Of Call By Designated Individuals Of The Medical Center. Persons Authorized To Place Calls Shall Be Furnished To The Contractor At The Pre-performance Conference. routine Interim Service: Response Time Is Two (2) Working Hours After Placement Of Call, And Shall Be Provided During The Hours Of 7:15 A.m. - 4:00 P.m., Monday Through Friday, Except Federal Holidays. emergency Service: Response Time Is Four (4) Hours After Placement Of Call, And Shall Be Provided Twentyâ­ Four (24) Hours A Day, Seven (7) Days A Week, Including Federal Holidays. replacement Of Parts: Va Shall Provide Replacement Parts In The Performance Of This Contract As Stated Herein Or As Authorized By The Contracting Officer Or His Designee. Contractor Shall Provide A List Of Expected Part Usage To The Va 30 Days Prior To The Inspection Date. all Parts Shall Be Of The Original Manufacturer Or Equal. after First Quarterly Pmi, The Contractor Shall Furnish To The Adp Shop A List Of Replacement Items For Approval Of Ordering For Stock. The Government Shall Order Items From The Contractor On An As-needed Basis. All Parts Approved Shall Be Ordered And Delivered To The Adp Shop For Storage. The Cor Shall Determine Quantities Of Items To Be Placed In Storage. Contractor Shall Be Paid For These Parts Received And Accepted By The Cor On The Next Monthly Invoice. subsequent Ordering Of Replacement Parts Shall Be As Cited Below. parts Required For Each Project. Costing Over Twenty-five Dollars ($25.00) But Less Than Three Thousand Dollars ($3,000.00) Including Estimated Transportation Expenses Shall Require The Prior Approval Of The Maintenance Supervisor, Or His Designee. (2) Parts Costing Over Three Thousand Dollars ($3,000.00) Including Estimated Transportation Expenses Shall Require The Prior Written Approval Of The Contracting Officer. The Contractor Shall Send A Quote To For Review Prior To The Approval From The Contracting Officer. Approval Will Be Requested In The Form Of A Quotation. the Contracting Officer Shall Be Notified Immediately Of Any Unusual Delays Expected In The Attainment Of Parts. labor: Time Begins When Service Person Reports To The Authorized Government Representative And Ends When Services Are Signed For By Authorized Government Representative. pmi Reports: After Each Annual Pmi, A Field Report Of Problems Found And Corrective Action Completed Shall Be Submitted To The Cor Within Ten (10) Days. Payment Shall Not Be Authorized Until The Pmi Report Is Received. service Tickets: After Each Visit For Interim Service Calls Under Paragraphs 4 Through 4b Above, And Prior To Leaving Hospital. Contractor Shall Prepare A Service Ticket. Each Service Ticket Shall Contain As A Minimum: The Equipment Identification. Problem. Corrective Action Taken, Parts Replaced In Accordance With Paragraph 5 Above And Any Uncorrected Problem With Explanation Of Delay In Repair. The Work Will Be Verified And Service Ticket Signed By The Cor. A Copy Of Service Ticket Shall Be Furnished To The Cor On The Same Day Service Is Performed. hand Receipts: Contractor Shall Provide The Cor A Signed Hand Receipt Prior To Removing Any Equipment From The Base. general Information contracting Officer Representative (cor): The Cor Is A Representative Of The Contracting Officer (co) And Will Participate In The Administration Of This Contract Except Where Stated. The Cor Will Notify The Contracting Officer When Discrepancies Occur And The Cor Will Request Corrective Action. The Cor Will Make Written Records Of Discrepancies And Will Ask The Contract Manager (or Authorized Representative) To Initial The Record. Any Matter Concerning A Change In Scope, Price, Terms Or Conditions Of This Contract Shall Be Referred To The Co And Not To The Cor. government Observations: Government Personnel, Other Than Contracting Officers And Cor. May From Time-to-time, With Contracting Officer Coordination, Observe Or Inspect Contractor Operations. However, These Personnel May Not Interfere With Contractors Performance. The Government Reserves The Right To Inspect Any Item Contained In This Sow. 11..3. Invoicing: The Contractor Shall Provide A Monthly Invoice For Services Rendered. Invoice Along With All Backup Documentation Shall Be Submitted To The Cor No Later Than Five (5) Workdays Following The Month Of Service. Once The Invoice Is Accepted And Approved, The Contractor Will Be Notified. The Contractor Will Be Responsible For Submitting And Invoicing Documents Via Methods As Directed By The Government, I.e., Submission In Wide Area Work Flow. Proper And Timely Submission Of Monthly Invoicing Is The Sole Responsibility Of The Contractor. 11.4 Contractor Employees: The Contractor Shall Not Employ Persons As Employees Identified As A Potential Threat To The Health, Safety, Security, General Well-being Or Operational Mission Of The Installation Or Its Population. Employees Shall Be Able To Speak, Read, And Understand English, And Communicate Well; And Shall Do So In The Performance Of Duties Outlined In The Sow. The Contractor Shall Ensure Employees Occupying The Described Positions Have The Appropriate Experience To Perform The Tasks Listed In This Sow. 11.5. Phase Out: If The Contracted Operation Reverts To In-house Operations, The Contractor Shall Cooperate With Government Personnel To Ensure An Orderly Change Over. In The Event A Follow-on Contract Is Awarded To Other Than The Incumbent, The Incumbent Contractor Shall Cooperate To The Extent Required To Permit An Orderly Transition To The Successful Contractor. Recruitment Notices May Be Placed In Each Facility To Allow Successor Contractor's Access To Incumbent Employees. 11.6. Employee Attire: Contractor Personnel Shall Present A Neat Appearance And Be Easily Recognized As Contractor Employees. The Contractor Shall Furnish Identifying Badges Or Patches, Which Shall Include As A Minimum The Company Name And Employee Name. Each Employee Shall Wear The Badge Or Patch On The Front Outer Clothing. The Badge Shall Be Visible At All Times. Nurse Call System Inventory Is As Follows: components Of Nurse Call/patient Entertainment Systems Consist Of, But Are Not Limited To: Elbow Arms And Mounting Blocks For Tvs, Bed Check Controls For Nurse Call System, Bathroom Emergency Stations, Duty Stations, Single Patient Stations, Dual Patient Stations, Dome Lights, Zone Lights, Control Panels, Power Supplies, Code Call Stations, Pushbutton Emergency Stations, Staff Emergency Stations, Staff Presence Stations, Call Cords, And All Associated Wiring, Cabling, And Any Other Item/component Connected To Nurse Call Systems Or Patient Entertainment Systems. nurse Call System: rauland Responder 5 Nurse Call System equipment Index 1 rb 355000 firmware Config Diagnostics 3 rb 350006 crimping Tool Adapter 5 rb 351000 branch Regional Controller 4 rb 351004 8 Port Ethernet Switch Wpoe 5 rb 350018 8-pin In Line Connector Cat5/cat6 (100) 5 rb 350003 l-net Termination Resistor (10) 5 rb 350007 station Removal Tool 5 rb 350002 l-net T-tap Module (25) 17 rb 351003 power Supply W/ Batt. Backup 2 rb 351006 fiber Optic Adapter Module 12 rb 351102 wall Mounting Cabinet- Head-end 6 rb 351200 voip Nurse Console 19 rb 351300 voip Staff Terminal 275 rb 352000 corridor Light - 4 Pos. 184 rb 353001 enhanced Single Patient Stn 40 rb 350201 enhanced Pillow Spkr -1 Light 90 rb 354015 staff Assist / Code Station 112 rb 354001 pull-cord Station 37 rb 354000 pull-cord Station With Audio 53 rb 352020 domeless Corridor Controller 53 rb 353100 duty Station 144 8 8 8 1 1 1 rb Rb Rb Rb misc misc Misc 350100 355001 366102 366104 rds rgs Ras call Cords pocket Page Interface 25 Beds Pc Console 25 Beds staff Assignment 25 Beds Server - Database Includes Ms Sql 2005 server - Responder Gateway Server - Applications required Information In Your Response To Sources Sought: in Order To Be Considered A Valid Source That Can Impact The Set-aside Determination Of A Possible Future Solicitation, Potential Contractors Shall Provide, At A Minimum, The Following Information To Peter.park2@va.gov By Below Response Deadline: 1) Company Name, Address, And Point Of Contact, Phone Number, E-mail Address, And Uei. 2) Please Identify Your Company S Size In Comparison To The Anticipated North American Industry Classification System (naics) Code 811210 Communication Equipment Repair And Maintenance Services. To Be Considered A Small Business Your Company Must Have Less Than 34 Million Dollars In Average Annual Receipts. This Notice Is To Determine The Marketplace For This Specific Requirement. Please Check One Of The Following: [ ] Yes [ ] No Service Disabled Veteran Owned Small Business (sdvosb) [ ] Yes [ ] No Veteran Owned Small Business (vosb) [ ] Yes [ ] No Small Business Manufacturers [ ] Yes [ ] No All Other Small Business (sb) [ ] Yes [ ] No Other Than Small Business 3) Any Service-disabled Veteran Owned Businesses Or Veteran Owned Businesses Who Respond To A Solicitation On This Project Must Provide A Sba Certification And Be Registered With U.s. Small Business Administration Veteran Small Business Certification (vetcert) Located At Https://veterans.certify.sba.gov/. 4) Only Authorized Service Representatives/providers Of The Manufacturer With Access To Oem Parts Will Be Considered. No Used, Refurbished, Remanufactured, Or Counterfeit Parts Will Be Allowed. Please Provide A Proof Of Authorized Service Provider Letter From The Manufacturer (rauland-borg, Now Ametek). 5) Please Provide A Courtesy Quote In Response To This Request To Evaluate Price Reasonableness For Any Set-aside Determination. (base + 4 Option Years) 6) Capabilities Statement Addressing The Requirements In The Statement Of Work To Include: references For Similar Services Currently Being Provided Or Previously Provided At The Required Service Levels As Outlined In The Statement Of Work. evidence Of Oem Training Received By Service Engineers If Applicable. the Government Is Not Obligated To Nor Will It Pay For Or Reimburse Any Costs Associated With Responding To This Sources Sought Notice. This Notice Shall Not Be Construed As A Commitment By The Government To Issue A Solicitation Or Ultimately Award A Contract, Nor Does It Restrict The Government To A Particular Acquisition Approach. The Government Will In No Way Be Bound To This Information If Any Solicitation Is Issued. notice To Potential Offerors: All Offerors Who Provide Goods Or Services To The United States Federal Government Must Be Registered In The System Award Management (sam Located On The Web At Www.sam.gov). It Is Desirable That Any Offeror To Have Completed Their Business Online Representations And Certifications Application In The System For Award Management (sam). service Address: spokane Va Medical Center 4815 N Assembly St spokane, Wa 99205 point Of Contact: peter Park contracting Officer peter.park2@va.gov response Deadline: 5/27/2024 By 3:00pm Pacific Time

Tender Id: TCIL/DT/IT&T-IV/Call Center/2024/I | A Limited Rfp To Empanelled Vendors With Tcil For Setting Up A Call Centre Responsible For Handling End To End Public Grievances

Description: Public tender (service) In-depth study for a regional park portal in Hanau in the area of the environmental center The Rheinmain Regional Park was designed to secure the remaining open spaces between the settlements in the Rhein-Main conurbation and to open them up to people in the region seeking recreation. The regional park company is working with the municipalities as local project sponsors, including the city of Hanau. To date, the regional park company has maintained two visitor centers, so-called regional park portals: the Weilbacher Kiesgruben (main portal) in Flörsheim and the Wetterpark Offenbach. The portals serve as information centers, offer space for exhibitions or environmental education activities, as well as leisure activities for all age groups. In the already completed preliminary investigation (10/2022 - 10/2023) for a possible regional park portal in Hanau, the construction of a portal with the working title "Wassererlebniswelt" in the immediate vicinity of the existing environmental center of the city of Hanau was favored. The implementation of an in-depth study is recommended as the next implementation step. It should achieve the following: - Answers must be given to the questions raised in the preliminary study about the site (e.g. nature conservation issues, development and route relationships, comparison with plans from other departments) - The considerations for the spatial program must be further concretized and the planning and design of a building (sustainable, barrier-free) must be further developed - The organizational and economic operating concept must be further developed - The content concept "experience world water" must be further developed in technical terms and for this purpose work must be started on setting up a network of strategic partnerships An external consulting or planning office is to be commissioned to handle the diverse range of tasks. The current status of work and the final results from the research project "Sustainable tourism concept for Hanau and the western part of the Main-Kinzig district in the context of the Rheinmain regional park" (natourhuki) are to be taken into account. The research project is led by the Technical University of Darmstadt and supported by various universities, the Rheinmain regional park, Spessart Tourismus und Marketing GmbH and the city of Hanau. It deals with the development of a sustainable strategy for local recreation and regional day tourism in the "Kinzigtal" landscape area from Hanau to Steinau an der Straße in the Main-Kinzig district. The scope of the investigation includes: Module A: In-depth investigation of the site - processing of open questions, in particular from the preliminary investigation (see final report), e.g.: O Nature conservation issues, e.g. water protection, species protection, flood protection, tree protection O Dealing with possible legacy waste O Dealing with Seveso - accident risks O Dealing with waste generated (e.g. in the outdoor area of the visitor center at times when no supervising person is on site). O Planning of other municipal departments: comparison/adjustment of the planning of affected locations O Parking space requirements O Research into comparable reference projects in German-speaking countries - Identification of key points and proposed solutions for the development of the location as specifications for the planning of the portal building O Dealing with topography and natural conditions O Establishing accessibility O Possibility of incorporating the surrounding area O Integration into the network of paths (pedestrian and bicycle traffic) Module B: Design ideas for the portal building and the outdoor facilities - Further development of the usage concept proposed in the final report of the feasibility study (including offers) and the spatially presented spatial program based on the findings of the further project progress - Development of designs for the portal building in 3 variants (on a scale of 1:50, changes require agreement with the client) Incl. a corresponding design for the outdoor facilities (on a scale of 1:100, changes require agreement with the client) With visualization module C: Strategic orientation and deepening of the content concept (focus topic "water experience") and the operational organization - Preparation of a meaningful programmatic exposé that illustrates the "mission" and the possible offers of the regional park portal. The exposé serves to motivate potential partners from the state government, science and research, associations and institutions, education as well as business and companies to get involved in the design and operation of the portal. - Deepening of the content concept "water experience" with the involvement of external partners, e.g. in the context of a workshop. Development of concrete project and program ideas in different formats for different target groups [e.g. taking into account the "education for sustainable development" (ESD) method]. - Preparation for the formation of an advisory board for continuous control of the content: O Development of ideas for the composition, mandate and functional mechanisms of the advisory board O Identification of possible cooperation partners O Cooperation with Natourhuki - In-depth considerations on operational operations O Development of a proposal for an operational structure as part of a cross-departmental communication process (moderation) O Cost estimate - object planning and construction - Cost estimate for ongoing operations - Investigation of financing options Module D: Accompanying communication processes - Communication of those directly involved in the project: The preparation of the study is to be accompanied by a steering committee. Steering committee participants (without claiming to be complete): O Regionalpark Conurbation Rheinmain GmbH O City Planning Office of the City of Hanau (project management) O Office for Environmental, Nature and Climate Protection of the City of Hanau O Hanau Environmental Center O Tourism Department of the City of Hanau O Hanau Infrastructure Service O Hanau Real Estate and Construction Management O Children and Youth Office of the City of Hanau O Office for Social Cohesion and Sport of the City of Hanau O Senior Citizens Office of the City of Hanau Required services are preparation and follow-up as well as moderation of the steering committee meetings. - Communication with potential external project partners - Communication with the public (optional module): The public can be involved in the development of ideas as part of an information or workshop offer Module E: Documentation - Preparation of the study results in a report of maximum 50 pages (Word document) - Preparation of a final presentation (PowerPoint document) The study contents listed make no claim to be complete. They are intended to give a basic impression of the task. The client is open to creative suggestions and other ideas on the approach and design of the communication process. For general information on the Rheinmain Regional Park and "natourhuki" please refer to the website at www.regionalpark-rheinmain.de and www.natourhuki.de.

Description: (i) This Is A Combined Synopsis/solicitation For Commercial Items Prepared In Accordance With The Format In Subpart 12.6, As Supplemented With Additional Information Included In This Notice. This Announcement Constitutes The Only Solicitation; Offers Are Being Requested And A Written Solicitation Will Not Be Issued. (ii) The Solicitation Number 36c26224q1804 Is Issued As A Request For Quotation (rfq) In Conjunction With Far -- Part 13 Simplified Acquisition Procedures And Constitutes The Only Solicitation. The Government Intends To Award A Single Firm-fixed Price (ffp) Award Contract. (iii) The Provisions And Clauses In This Document Are In Effect Through The Federal Acquisition Circular 2024-05, May 22, 2024. (iv) This Solicitation Intends To Award A Contract Through Full And Open Competition To A Business Associated With Naics North American Industrial Classification System Code 334516. (v) See Attachment A Salient Characteristics For A List Of Brand Name Salient Characteristics And Other Requirements. See Attachment B Schedule Of Pricing For A List Of Line Item Numbers, Items, Quantities And Units Of Measure. (vi) The Department Of Veterans Affairs (va) Seeks To Make A Procurement For Spectrophotometer (fluorescence And Absorbance Spectrometer) For Detection Of Antibodies In The Tumor Cells Of Mice For The Va San Diego Healthcare System Which Will Be A One-time Purchase. See Attachment A For A Listing Of Brand Name Salient Characteristics And Other Requirements. offeror Quotations Must Demonstrate Meeting The Salient Physical, Functional, Or Performance Characteristic Specified In This Solicitation, Otherwise It Will Be Considered Non-responsive. The Technical Specifications For This Requirement Are Listed For Brand Name Or Equal Per Far 52.211-6. the Information Identified Provided Is Intended To Be Descriptive, Not Restrictive And To Indicate The Quality That Will Be Satisfactory. The Interested Parties Bear Full Responsibility To Ensure Their Submission Demonstrates To The Government That They Can Provide The Brand Name Or Equal To Supplies Being Requested. (vii) Delivery Requirements: place Of Delivery: Va San Diego Healthcare System, 3350 La Jolla Village Drive, Bldg 1, Room 6006, San Diego Ca 92161 delivery Timeframe: 30 Days After Receipt Of Order (aro) additional Delivery Requirements all Pricing Shall Be Inclusive Of Shipping Within The Schedule And Fob Destination. (viii) The Provision At 52.212-1, Instructions To Offerors Commercial Products And Commercial Services, Applies To This Solicitation. addendum: all Offeror Quotes For This Solicitation Must Be Received Electronically Through Email No Later Than Friday, September 6th, 2024, 3:00 Pm Pacific Time. Ensure To Reference Solicitation Number 36c26224q1804 Within Subject Line Of The Email. Any Offeror Quotes Received After The Prescribed Date/time Shall Be Considered Non-responsive And Will Not Be Considered For Award. Any Questions Regarding This Solicitation Must Be Received Electronically Through Email No Later Than Tuesday, September 3rd, 2024, 1:00 Pm Pacific Time. offers Shall Be Sent By Email To Kahlfanie Carabon At Kahlfanie.carabon@va.gov. offerors Shall Submit The Following Via Email: offerors Shall Fill Out All Unlocked Fill-ins/tabs Of Attachment B Conforming To Requirements Stated By The Salient Characteristics And The Instructions Below. if Providing An Equivalent Product Offeror Shall Complete Columns F I Of Tab 1 (line Items) To Show How Their Product Meets The Salient Characteristics In Attachment A. Alternatively Offerors May State Where In The Offeror S Overall Submission That Information Can Be Found. See 52.211-6 For Additional Information. offerors Shall Additionally Complete Column L Of Tab 1 For Prices. offeror Shall Provide The Following Company Information To Attachment B Tab 2 In Column B: company Name address telephone Number email point Of Contact firm S Uei# company Tax Id Number (tin) company Dun And Bradstreet offeror Shall Provide Verification That Their Items Are Not Gray Market Such As Examples On Page Below, Section Gray Market Items. the Department Of Veterans Affairs Requires All Awardees To Be Vendorized Before Payments Can Be Made Under An Awarded Contract. All Interested Parties Are Encouraged To Complete Registration Using The Following Link Https://www.id.me/. This Will All Vendors Access To Va'sâ customer Engagement Portal (cep)â atâ  Https://www.cep.fsc.va.gov/ Where They Can Complete Va Form 10091 (va-fsc Vendor File Request Form). Support For The Vendorization Process Can Be Accessed By Calling Va Financial Services Center (fsc), Vendor Support At 877-353-9791 Option 3 Or Emailing Vafsccshd@va.gov. Their Business Hours Are 7:00am 4:14pm Cst. (ix) 52.212-2 - Evaluation -- Commercial Products And Commercial Services (nov 2021) (a) The Government Will Award A Contract Resulting From This Solicitation To The Responsible Offeror Whose Offer Conforming To The Solicitation Will Be Most Advantageous To The Government, Price And Other Factors Considered. The Following Factors Shall Be Used To Evaluate Offers: lowest Priced Quotation That Meets All Salient Characteristics That Is Both Responsive And Responsible. acceptability Of Equipment/services Shall Be Established By Review Of Each Submitted Quotation By The Designated Evaluator(s) And Verification That Any Equal-to Items Meet The Salient Characteristics Included In This Solicitation. Submissions To This Solicitation Must Show Clear, Compelling And Convincing Evidence That Equal-to Items Meet All The Salient Characteristics (see Attachment A). Offers That Include Any Items That Are Not Determined As Brand Name Or Equal Shall Result In An Unacceptable Offer. See 52.211-6 Brand Name Or Equal For Additional Information. (b) Options. The Government Will Evaluate Offers For Award Purposes By Adding The Total Price For All Options To The Total Price For The Basic Requirement. The Government May Determine That An Offer Is Unacceptable If The Option Prices Are Significantly Unbalanced. Evaluation Of Options Shall Not Obligate The Government To Exercise The Option(s). (c) A Written Notice Of Award Or Acceptance Of An Offer, Mailed Or Otherwise Furnished To The Successful Offeror Within The Time For Acceptance Specified With A Minimum Of At Least Sixty Days, Shall Result In A Binding Contract Without Further Action By Either Party. Before The Offer S Specified Expiration Time, The Government May Accept An Offer (or Part Of An Offer), Whether Or Not There Are Negotiations After Its Receipt, Unless A Written Notice Of Withdrawal Is Received Before Award. (end Of Provision) (x) Must Include A Completed Copy Of The Provision At 52.212-3 -- Offeror Representations And Certifications -- Commercial Products And Commercial Services, With This Solicitation Or Ensure Sam.gov Is Updated With Current Information. (xi) The Clause At 52.212-4, Contract Terms And Conditions -- Commercial Products And Commercial Services, Applies To This Acquisition. (xii) The Clause At 52.212-5, Contract Terms And Conditions Required To Implement Statutes Or Executive Orders -- Commercial Products And Commercial Services, Applies To This Acquisition (xiii) The Following Clauses Also Apply: 52.211-6 - Brand Name Or Equal (aug 1999) (a) If An Item In This Solicitation Is Identified As Brand Name Or Equal, The Purchase Description Reflects The Characteristics And Level Of Quality That Will Satisfy The Government S Needs. The Salient Physical, Functional, Or Performance Characteristics That Equal Products Must Meet Are Specified In The Solicitation. (b) To Be Considered For Award, Offers Of Equal Products, Including Equal Products Of The Brand Name Manufacturer, Must (1) Meet The Salient Physical, Functional, Or Performance Characteristic Specified In This Solicitation; (2) Clearly Identify The Item By (i) Brand Name, If Any; And (ii) Make Or Model Number; (3) Include Descriptive Literature Such As Illustrations, Drawings, Or A Clear Reference To Previously Furnished Descriptive Data Or Information Available To The Contracting Officer; And (4) Clearly Describe Any Modification The Offeror Plans To Make In A Product To Make It Conform To The Solicitation Requirements. Mark Any Descriptive Material To Clearly Show The Modification. (c) The Contracting Officer Will Evaluate Equal Products On The Basis Of Information Furnished By The Offeror Or Identified In The Offer And Reasonably Available To The Contracting Officer. The Contracting Officer Is Not Responsible For Locating Or Obtaining Any Information Not Identified In The Offer. (d) Unless The Offeror Clearly Indicates In Its Offer That The Product Being Offered Is An Equal Product, The Offeror Shall Provide The Brand Name Product Referenced In The Solicitation. (end Of Clause) gray Market Items (a) Gray Market Items Are Original Equipment Manufacturers (oem) Goods Sold Through Unauthorized Channels In Direct Competition With Authorized Distributors. This Procurement Is For New Oem Medical Supplies, Medical Equipment And/or Services Contracts For Maintenance Of Medical Equipment (i.e. Replacement Parts) For Va Medical Centers. No Remanufactures Or Gray Market Items Will Be Acceptable. (b) Vendor Shall Be An Oem, Authorized Dealer, Authorized Distributor Or Authorized Reseller For The Proposed Medical Supplies, Medical Equipment And/or Services Contracts For Maintenance Of Medical Equipment (i.e. Replacement Parts), Verified By An Authorization Letter Or Other Documents From The Oem, Such That The Oem S Warranty And Service Are Provided And Maintained By The Oem. All Software Licensing, Warranty And Service Associated With The Medical Supplies, Medical Equipment And/or Services Contracts For Maintenance Of Medical Equipment Shall Be In Accordance With The Oem Terms And Conditions. (c) The Delivery Of Gray Market Items To The Va In The Fulfillment Of An Order/award Constitutes A Breach Of Contract. Accordingly, The Va Reserves The Right To Enforce Any Of Its Contractual Remedies. This Includes Termination Of The Contract Or, Solely At The Va S Election, Allowing The Vendor To Replace, At No Cost To The Government, Any Remanufactured Or Gray Market Item(s) Delivered To A Va Medical Facility Upon Discovery Of Such Items. (end Of Clause) 852.203-70 Commercial Advertising (may 2018) the Contractor Shall Not Make Reference In Its Commercial Advertising To Department Of Veterans Affairs Contracts In A Manner That States Or Implies The Department Of Veterans Affairs Approves Or Endorses The Contractor's Products Or Services Or Considers The Contractor's Products Or Services Superior To Other Products Or Services. (end Of Clause) vaar 852.232-72 Electronic Submission Of Payment Requests (nov 2018) (a) Definitions. As Used In This Clause (1) Contract Financing Payment Has The Meaning Given In Far 32.001; (2) Designated Agency Office Means The Office Designated By The Purchase Order, Agreement, Or Contract To First Receive And Review Invoices. This Office Can Be Contractually Designated As The Receiving Entity. This Office May Be Different From The Office Issuing The Payment; (3) Electronic Form Means An Automated System Transmitting Information Electronically According To The Accepted Electronic Data Transmission Methods And Formats Identified In Paragraph (c) Of This Clause. Facsimile, Email, And Scanned Documents Are Not Acceptable Electronic Forms For Submission Of Payment Requests; (4) Invoice Payment Has The Meaning Given In Far 32.001; And (5) Payment Request Means Any Request For Contract Financing Payment Or Invoice Payment Submitted By The Contractor Under This Contract. (b) Electronic Payment Requests. Except As Provided In Paragraph (e) Of This Clause, The Contractor Shall Submit Payment Requests In Electronic Form. Purchases Paid With A Government-wide Commercial Purchase Card Are Considered To Be An Electronic Transaction For Purposes Of This Rule, And Therefore No Additional Electronic Invoice Submission Is Required. (c) Data Transmission. A Contractor Must Ensure That The Data Transmission Method And Format Are Through One Of The Following: (1) Va S Electronic Invoice Presentment And Payment System At The Current Website Address Provided In The Contract. (2) Any System That Conforms To The X12 Electronic Data Interchange (edi) Formats Established By The Accredited Standards Center (asc) And Chartered By The American National Standards Institute (ansi). (d) Invoice Requirements. Invoices Shall Comply With Far 32.905. (e) Exceptions. If, Based On One Of The Circumstances In This Paragraph (e), The Contracting Officer Directs That Payment Requests Be Made By Mail, The Contractor Shall Submit Payment Requests By Mail Through The United States Postal Service To The Designated Agency Office. Submission Of Payment Requests By Mail May Be Required For (1) Awards Made To Foreign Vendors For Work Performed Outside The United States; (2) Classified Contracts Or Purchases When Electronic Submission And Processing Of Payment Requests Could Compromise The Safeguarding Of Classified Or Privacy Information; (3) Contracts Awarded By Contracting Officers In The Conduct Of Emergency Operations, Such As Responses To National Emergencies; (4) Solicitations Or Contracts In Which The Designated Agency Office Is A Va Entity Other Than The Va Financial Services Center In Austin, Texas; Or (5) Solicitations Or Contracts In Which The Va Designated Agency Office Does Not Have Electronic Invoicing Capability As Described Above. (end Of Clause) vaar 852.239-76 Information And Communication Technology Accessibility (feb 2023) (a) All Information And Communication Technology (ict) (formerly Referred To As Electronic And Information Technology (eit)) Supplies, Information, Documentation And Services Support Developed, Acquired, Maintained Or Delivered Under This Contract Or Order Must Comply With The Architectural And Transportation Barriers Compliance Board Electronic And Information Technology (eit) Accessibility Standards (see 36 Cfr Part 1194). Information About Section 508 Is Available At Http://www.section508.va.gov/. (b) The Section 508 Accessibility Standards Applicable To This Contract Or Order Are Identified In The Specification, Statement Of Work, Or Performance Work Statement. If It Is Determined By The Government That Ict Supplies And Services Provided By The Contractor Do Not Conform To The Described Accessibility Standards In The Contract, Remediation Of The Supplies Or Services To The Level Of Conformance Specified In The Contract Will Be The Responsibility Of The Contractor At Its Own Expense. (c) The Section 508 Accessibility Standards Applicable To This Contract Are: Http://www.section508.va.gov/. (d) In The Event Of A Modification(s) To This Contract Or Order, Which Adds New Eit Supplies Or Services Or Revises The Type Of, Or Specifications For, Supplies Or Services, The Contracting Officer May Require That The Contractor Submit A Completed Va Section 508 Checklist And Any Other Additional Information Necessary To Assist The Government In Determining That The Ict Supplies Or Services Conform To Section 508 Accessibility Standards. If It Is Determined By The Government That Ict Supplies And Services Provided By The Contractor Do Not Conform To The Described Accessibility Standards In The Contract, Remediation Of The Supplies Or Services To The Level Of Conformance Specified In The Contract Will Be The Responsibility Of The Contractor At Its Own Expense. (e) If This Is An Indefinite-delivery Type Contract, A Blanket Purchase Agreement Or A Basic Ordering Agreement, The Task/delivery Order Requests That Include Ict Supplies Or Services Will Define The Specifications And Accessibility Standards For The Order. In Those Cases, The Contractor May Be Required To Provide A Completed Va Section 508 Checklist And Any Other Additional Information Necessary To Assist The Government In Determining That The Ict Supplies Or Services Conform To Section 508 Accessibility Standards. If It Is Determined By The Government That Ict Supplies And Services Provided By The Contractor Do Not Conform To The Described Accessibility Standards In The Provided Documentation, Remediation Of The Supplies Or Services To The Level Of Conformance Specified In The Contract Will Be The Responsibility Of The Contractor At Its Own Expense. (end Of Clause) 852.246-71â rejected Goods (oct 2018) (a)â supplies And Equipment.â rejected Goods Will Be Held Subject To Contractor's Order For Not More Than 15 Days, After Which The Rejected Merchandise Will Be Returned To The Contractor's Address At The Contractor's Risk And Expense. Expenses Incident To The Examination And Testing Of Materials Or Supplies That Have Been Rejected Will Be Charged To The Contractor. (b)â perishable Supplies.â the Contractor Shall Remove Rejected Perishable Supplies Within 48 Hours After Notice Of Rejection. Supplies Determined To Be Unfit For Human Consumption Will Not Be Removed Without Permission Of The Local Health Authorities. Supplies Not Removed Within The Allowed Time May Be Destroyed. The Department Of Veterans Affairs Will Not Be Responsible For, Nor Pay For, Products Rejected. The Contractor Will Be Liable For Costs Incident To Examination Of Rejected Products. (end Of Clause) 52.252-2 - Clauses Incorporated By Reference (feb 1998) this Contract Incorporates One Or More Clauses By Reference, With The Same Force And Effect As If They Were Given In Full Text. Upon Request, The Contracting Officer Will Make Their Full Text Available. Also, The Full Text Of A Clause May Be Accessed Electronically At This/these Address(es): http://www.acquisition.gov/far/index.html http://www.va.gov/oal/library/vaar/index.asp 52.203-17 contractor Employee Whistleblower Rights nov 2023 52.204-13 system For Award Management Maintenance oct 2018 52.204-18 commercial And Government Entity Code Maintenance aug 2020 52.204-27 prohibition On Bytedance Covered Applications june 2023 52.209-6 protecting The Government S Interest When Subcontracting With Contractors Debarred, Suspended, Or Proposed For Debarment nov 2021 52.232-33 payment By Electronic Funds Transfer System For Award Management oct 2018 52.232-40 providing Accelerated Payments To Small Business Subcontractors mar 2023 52.233-1 disputes may 2014 52.233-3 protest After Award aug 1996 (end Of Clause) 52.252-1 - Solicitation Provisions Incorporated By Reference (feb 1998) this Solicitation Incorporates One Or More Solicitation Provisions By Reference, With The Same Force And Effect As If They Were Given In Full Text. Upon Request, The Contracting Officer Will Make Their Full Text Available. The Offeror Is Cautioned That The Listed Provisions May Include Blocks That Must Be Completed By The Offeror And Submitted With Its Quotation Or Offer. In Lieu Of Submitting The Full Text Of Those Provisions, The Offeror May Identify The Provision By Paragraph Identifier And Provide The Appropriate Information With Its Quotation Or Offer. Also, The Full Text Of A Solicitation Provision May Be Accessed Electronically At This/these Address(es): http://www.acquisition.gov/comp/far/index.html http://www.va.gov/oal/library/vaar/index.asp 52.204-7 system For Award Management oct 2018 52.204-16 commercial And Government Entity Code Reporting aug 2020 52.209-7 information Regarding Responsibility Matters oct 2018 52.233-2 service Of Protest sep 2006 852.252-70 solicitation Provisions Or Clauses Incorporated By Reference jan 2008 (end Of Provision) see Attached Document: Attachment A Salient Characteristics. see Attached Document: Attachment B Schedule Of Pricing.

Details: Combined Synopsis/solicitation Notice combined Synopsis/solicitation Notice page 7 Of 7 combined Synopsis/solicitation Notice *= Required Field combined Synopsis/solicitation Notice page 1 Of 6 solicitation Number: 36c10g25r0004 notice Type: Combined Synopsis/solicitation synopsis: Combined Synopsis/solicitation this Is A Combined Synopsis/solicitation For Brand Name Or Equal Commercial Items Prepared In Accordance With The Format In Federal Acquisition Regulation (far) Subpart 12.6, Streamlined Procedures For Evaluation And Solicitation For Commercial Items, As Supplemented With Additional Information Included In This Notice. This Announcement Constitutes The Only Solicitation; Proposals Are Being Requested And A Separate Written Solicitation Will Not Be Issued. solicitation Number 36c10g25r0004 Is Issued For This Combined Synopsis/solicitation; This Solicitation Is Being Issued As A Request For Proposal (rfp). This Combined Synopsis/solicitation Incorporates Provisions And Clauses In Effect Through Federal Acquisition Circular (fac) 2024-06, Dated July 30, 2024. requirement Description: the Veterans Health Administration (vha) Non-expendable Equipment National Program Has A Requirement To Purchase Transport Ventilators To Deliver Patient Care At Its Va Medical Centers Around The Country. transport Ventilators Are Mechanical Ventilators That Are Specifically Designed To Facilitate Intrahospital And/or Interfacility Transport Of Ventilated Patients. These Devices Are Relatively Small And Light Weight, And Can Be Hand-carried, If Necessary, During Transport. Transport Ventilators May Provide Basic Or Advanced Modes Of Ventilation For Neonatal, Pediatric, And Adult Patients, Depending On The Model Selected And Features Available. a Single Award Requirements Contract Will Be Awarded Iaw Far 52.211-6 Brand Name Or Equal In Accordance With All Terms, Conditions, Provisions, Specifications, And Schedule Of This Solicitation Herein. Quotes Shall Contain The Terms For Cost/price And Technical Capabilities Of The Brand Name Or Equal Equipment. The Government Reserves The Right To Award Without Discussions. the Associated North American Industrial Classification System (naics) Code For This Procurement Is 334510 Electromedical And Electrotherapeutic Apparatus Manufacturing, Product Service Code: 6515 Medical And Surgical Instruments, Equipment, And Supplies And The Associated Size Standard Is 800 Employees. This Procurement Action Is Issued As A Service-disabled Veteran Owned Small Business (sdvosb) Set-aside. this Acquisition Is For Far Part 16.5 For Hamilton T1â® Transport Ventilator As Identified In Attachment A - Price Cost Schedule - Nx Eq Transport Ventilators And Paragraph 2 Below. All Interested Companies Shall Provide A Proposal For All Contract Line-item Numbers (clins) Listed In Attachment A - Price Cost Schedule - Nx Eq Transport Ventilators. the Ordering Period Is For One 12-month Base Year With Four 12-month Option Years. Delivery Is Fob Destination. Firm-fixed Price Orders Will Be Placed Against This Contract In Writing And Will Provide The Delivery Locations, Delivery Dates And Exact Quantities. the Far Provision At 52.212-1, Instructions To Offerors Commercial, Applies To This Acquisition Including Attached Addenda To The Provision. the Far Provision At 52.212-2, Evaluation -- Commercial Items, And The Specific Evaluation Criteria As Attached Addenda Also Applies To This Acquisition. the Offeror Is To Include A Completed Copy Of The Provision At 52.212-3, Offeror Representations And Certifications -- Commercial Items, With Its Offer. clause At 52.212-4, Contract Terms And Conditions -- Commercial Items, Applies To This Acquisition And A Statement Regarding Any Addenda To The Clause. Addendum Is Attached. clause At 52.212-5, Contract Terms And Conditions Required To Implement Statutes Or Executive Orders -- Commercial Items, Applies To This Acquisition And A Statement Regarding Which, If Any, Of The Additional Far Clauses Cited In The Clause Are Applicable To The Acquisition. Addendum Is Attached. all Interested Quoters Must Be Registered In The System For Award Management (sam) Prior To Submitting A Quote. You May Access Sam At Https://sam.gov/sam/. questions Regarding This Combined Synopsis/solicitation Are Due Via Email No Later Than October 24, 2024, By 11:59 Pm Est, To Contracting Officer, Kimberly Lemieux At Kimberly.lemieux@va.gov. No Calls Will Be Accepted. proposals Are Due Via Email No Later Than November 1, 2024, By Noon 12:00 Pm Est To Contracting Officer Kimberly Lemieux At Kimberly.lemieux@va.gov. 1. Scope Of Work: the Veterans Health Administration (vha) Non-expendable Equipment National Program Has Identified The Transport Ventilators Product Line As A Candidate For A Va-wide (otherwise Referred To As National ) Single Requirements Contract Award. transport Ventilators Are Mechanical Ventilators That Are Specifically Designed To Facilitate Intrahospital And/or Interfacility Transport Of Ventilated Patients. These Devices Are Relatively Small And Light Weight, And Can Be Hand-carried, If Necessary, During Transport. Transport Ventilators May Provide Basic Or Advanced Modes Of Ventilation For Neonatal, Pediatric, And Adult Patients, Depending On The Model Selected And Features Available. the Contractor Must Demonstrate The Ability To Meet All Requirements For The Solicitation. The Objective Is To Provide Transport Ventilators To Be Used By Clinicians Throughout The Va Medical Centers And Facilities. The Period Of Performance Is For One 12-month Base Period With Four 12-month Option Periods. 2. Requirement this Requirement Will Be Iaw Far Clause 52.211-6, Brand Name Or Equal Which Requires The Offeror To Indicate That Each Product Is Being Offered As An Equal Product To The Hamilton T1â® Transport Ventilators. For Each Equal Product, The Offeror Must Include A Description Reflecting The Salient Characteristics (sc) And Level Of Quality That Will Satisfy The Salient Physical, Functional, Or Performance Characteristics Of The Equal Product(s) Specified In The Solicitation. The Offeror Must Also Clearly Identify The Item By Brand Name (if Any) And Make/model Number. Finally, The Offeror Must Include Descriptive Literature, Such As Illustrations, Drawings, Or A Clear Reference To Previously Furnished Descriptive Data Or Information Available To The Contracting Officer, And Clearly Describe Any Modifications It Plans To Make To A Product To Make It Conform To The Solicitation Requirements. the Following Line Items Comprise The Transport Ventilators Product Line: contract Line Item# brand part Number description 0001 hamilton 1610060 hamilton-t1 Ventilator 0002 hamilton 161150 trolley 0003 hamilton 281671 circuit Support Arm 0004 hamilton 161535 communication Board With Co2, Nurse Call, And Com 1 0005 hamilton 161065 hamilton-c1 Trends / Loops Application 0006 hamilton 161066 hamilton-c1 Niv, Niv S/t Application 0007 hamilton 161064 hamilton-t1â  Duopap / Aprv Application 0008 hamilton 161087 high Flow O2 Therapy Application 0009 hamilton msp369108 hamilton-c1/t1/mr1 Li-ion Battery- Rechargeable 0010 hamilton 3691040 hamilton-c3/c2/c1/t1/mr1 Battery Calibrator W/ Cord the Department Of Veterans Affairs (va) Is Seeking Vendors Who Can Provide Hamilton T1â® Transport Ventilators As Listed Above Or Equal Commodities Which Meet All The Following Salient Characteristics. Vendors May Quote Any Product Solution Or Configuration So Long As They Meet The Salient Characteristics. Products Quoted In The Technical Volume Must Be Captured On The Vendor S Pricing Volume (attachment A, Price Cost Schedule) Of The Solicitation. additionally, Responses Can Include Any Additional Product And Other Product-related Services Necessary To Obtain The Supplies As Required That May Be Beneficial And Essential To The Functionality Of The Proposed Solution. These Items Must Be Clearly Identified By Brand Name And Part Number.â  when Offerors Include Their Additional Proposed Product Items/services, These Items May Be Considered For Evaluation, And Must Be Captured In The Vendor S Pricing Volume With An Estimated Quantity Of Zero. sc # salient Characteristics method Of Evaluation applicable Clins page # Where Sc Is Found In Technical Literature sc 1 must Have An Internal Battery Life Of 4 Hours Or Greater literature Review 0001 sc 2 must Have A Sim-v Control Mode literature Review 0001 sc 3 must Have A Minimum Of 21%-100% Of Fio2 (oxygen) literature Review 0001 sc4 must Have An Adjustable Alarm System literature Review 0001 sc 5 must Have A Peak Inspiratory (ppeak) Pressure Of 0-99 literature Review 0001 sc 6 must Have A Cpap Mode literature Review 0001 sc 7 must Have A Spont Mode literature Review 0001 sc 8 ventilator Unit Must Weigh No More Than 16 Lbs literature Review 0001 sc 9 must Be Specifically Designed For Transportation Use literature Review 0001 vendors May Propose Any Product Solution Or Configuration So Long As They Meet The Salient Characteristics. Products Proposed In The Technical Volume Must Be Captured On The Vendor S Pricing Volume (attachment A - Price Cost Schedule) Of The Solicitation. Vendors May Propose Any Additional Ancillary Products Which They Deem To Be Essential To The Functionality Of The Proposed Solution; These Items Must Be Captured In The Vendor S Pricing Volume With A Quantity Of Zero. software Installation And Updates the Contractor Grants To Va Non-exclusive, Non-transferrable Licenses To Use The Transport Ventilators And All Associated Accessories And Software, Including Any Documentation, For The Systems Intended Purposes. At No Additional Cost, Customer Will Be Entitled To Software Updates When Such Updates Are Made Generally Available Without Cost To Other Licensees Of The Software. The Contractor Shall Coordinate The Installation Of Any Software Upgrades With Designated Facility Poc And Biomedical Engineer. maintenance, Repairs And Replacement preventative Maintenance Will Be Performed As Prescribed By The Manufacturer S Specifications. Maintenance, Repairs And Replacement Will Be Performed By Authorized Technicians And Will Be Coordinated Through The Designated Facility Poc And Biomedical Engineer. product Refresh product Refresh Is When A Current Clin Is No Longer Being Manufactured Due To obsolescence And The Product Item Is Being Replaced With A Newer, And More Often, A superior Version Of The Same Item. The Current Clin Product Will Be Revised To Reflect The refreshed Product Information, Manufacturer S Part Number, Idiq Price (inclusive Of service Level Agreement (sla) Fee), Etc. the Government Reserves The Right To Not Accept The Products Offered Under product Refresh. The Contractor Will Be Notified In Writing If A Product Refresh Is Not accepted. All Products Offered Shall Be Provided With The Warranty That Is Agreed Upon for This Contract. the Contractor Agrees To Ensure That All Upgraded Improved/replaced Products meet American With Disabilities Act (ada) And Health Information Portability And accountability Act (hipaa) Federal Requirements. the Contractor Shall Provide The Cor And Co The Following Information For Product refresh: (1) A List Of Specific Awarded Item(s) Being Refreshed In The Price/cost Schedule (to Include Commercial Pricing, Discount Offered, And Idiq Price (inclusive Of Sla Fee)). (2) Product Literature For The Item(s) Refreshed. (3) A Detailed Description Of The Differences Or Benefits Of Refreshed As Compared To The Item(s) Being Discontinued Or Added. (4) Proper Identification Of Any Product Requirements And/or Procedures Related To Those Product(s) Proposed To Be Refreshed Or Upgraded. (5) Fda Approval, If Applicable (6) Provide Historical Sales To Va By Item(s), If Applicable (7) Copy Of Commercial Warranty. the Request Shall Be Submitted To The Cor, Copy To The Contract Specialist And Contracting Officer, For Review And Recommendation Of Approval To Be Submitted To The Co. The Co Shall Prepare A Bilateral Modification For Execution. product Removal Or Recall for Any Product Awarded Under This Contract Removed Or Recalled By The Manufacturer Due To Defects In The Product Or Potential Dangers To Patients, Or If Any Required Removal Or Recall Is Suggested Or Mandated By A Regulatory Or Official Agency, The Manufacturer Agrees To Take Following Steps Immediately: notify The Contracting Officer (co) At The Strategic Acquisition Center In Writing, By The Most Expeditious Manner Possible. provide Copies Of The Notification To Co, Contracting Specialist, Contracting Officer representative, And Manager At Product Recall Office, All Agencies And Va Facilities Who Purchased The Product, Which Include, But Not Be Limited To The Following: (1) Complete Item Description And/or Identification, Order Numbers From customers And The Contract Number Assigned As A Result Of An Issuance On the Solicitation; (2) Reasons For Modifications, Removal Or Recall; And (3) Necessary Instructions For Return For Credit, Replacement Or Corrective action. a Copy Of The Notification Will Be Provided To: manager, Product Recall Office national Center For Patient Safety veterans Health Administration 24 Frank Lloyd Wright Drive, Lobby M ann Arbor, Mi 48106 the Following Attachments Are Incorporated By Reference. All Criteria Outlined In The Attachments Are Applicable To This Combined Synopsis/solicitation Notice. see Attached Document: Attachment A - Price Cost Schedule - Nx Eq Transport Ventilators. see Attached Document: Attachment B - Contract Administration - Nx Eq Transport Ventilators. see Attached Document: Attachment C - Contract Clauses - Nx Eq Transport Ventilators. see Attached Document: Attachment D - Solicitation Provisions - Nx Eq Transport Ventilators see Attached Document: Attachment E - Reporting Tool - Nx Eq Transport Ventilators see Attached Document: Attachment F Past Performance Reference - Nx Eq Transport Ventilators see Attached Document: Attachment G Past Performance Questionnaire - Nx Eq Transport Ventilators

Details: This Is A Sources Sought Notice Only. This Is Not A Request For Quotes And No Contract Will Be Awarded From This Announcement. The Government Will Not Provide Any Reimbursement For Responses Submitted In Response To This Source Sought Notice. Respondents Will Not Be Notified Of The Results Of The Evaluation. if A Solicitation Is Issued It Shall Be Announced At A Later Date, And All Interest Parties Must Respond To That Solicitation Announcement Separately. Responses To This Notice Are Not A Request To Be Added To A Prospective Bidders List Or To Receive A Copy Of The Solicitation. the Purpose Of This Announcement Is To Perform Market Research To Gain Knowledge Of Potential Qualified Sources And Their Size Classification Relative To Naics 541611, With A Size Standard 24.5 Million Dollars. The Department Of Veterans Affairs (va), Is Seeking To Identify Any Vendor Capable Of Providing Support Servicesâ per The Draft Performance Work Statementâ below. this Sources Sought Notice Provides An Opportunity For Respondents To Submit Their Capability And Availability To Provide The Requirement Described Below. Vendors Are Encouraged To Submit Information Relative To Their Capabilities To Fulfill This Requirement, In The Form Of A Statement That Addresses The Specific Requirement Identified In This Sources Sought. Information Received From This Sources Sought Shall Be Utilized To Facilitate The Contracting Officer S Review Of The Market Base, For Acquisition Planning, Size Determination, And Procurement Strategy. submission Instructions: Interested Parties Who Consider Themselves Qualified To Perform The Services Are Invited To Submit A Response To This Sources Sought Notice By 3:00 Pm Est, 05-januarry-2024. All Responses Under This Sources Sought Notice Must Be Emailed To Joshua.gallien@va.gov With Rfq #36c10d24q0037 Support Services In The Subject Line. Telephone Inquiries Will Not Be Accepted Or Acknowledged, And No Feedback Or Evaluations Will Be Provided To Companies Regarding Their Submissions. interested Parties Should Complete The Attached Sources Sought Worksheet. Parties May Submit Additional Information Related To Their Capabilities, Provided It Contains All The Requirements Contained In The Sources Sought Worksheet. Responses To This Sources Sought Shall Not Exceed 8 Pages. In Addition, All Submissions Should Be Provided Electronically In A Microsoft Word Or Adobe Pdf Format. attachment 1 sources Sought Worksheet qualification Information: company / Institute Name: _______________________________________________________ address: ______________________________________________________________________ phone Number: ________________________________________________________________ point Of Contact: _______________________________________________________________ e-mail Address: ________________________________________________________________ unique Entity Identifier (uei) #:â ___________________________________________________ cage Code: __________________________________________________________________ sam Registered: (y / N) other Available Contract Vehicles Applicable To This Sources Sought (gsa/fss/nasa Sewp/etc): __________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ socio-economic Status: vip Verified Sdvosb: (y / N) vip Verified Vosb: (y / N) 8(a): (y / N) hubzone: (y / N) economically Disadvantaged Women-owned Small Business: (y / N) women-owned Small Business: (y / N) small Business: (y / N) note: Respondent Claiming Sdvosb And Vosb Status Shall Be Registered And Center For Veterans Enterprise (cve) Verified In Vetbiz Registry Www.vetbiz.gov. based On The Responses To This Sources Sought Notice/market Research, This Requirement May Be Set-aside For Sdvosb, Vosb, Small Businesses Or Procured Through Full And Open Competition. capability Statement: provide A Brief Capability And Interest In Providing The Service As Listed In Attachment 2 Draft Performance Work Statement) With Enough Information To Determine If Your Company Can Meet The Requirement. The Capabilities Statement For This Sources Sought Is Not A Request For Quotation, Request For Proposal, Or Invitation For Bid, Nor Does It Restrict The Government To An Ultimate Acquisition Approach, But Rather The Government Is Requesting A Short Statement Regarding The Company S Ability To Provide The Services Outlined In The Pws. Any Commercial Brochures Or Currently Existing Marketing Material May Also Be Submitted With The Capabilities Statement. This Synopsis Is For Information And Planning Purposes Only And Is Not To Be Construed As A Commitment By The Government. The Government Will Not Pay For Information Solicited. Respondents Will Not Be Notified Of The Results Of The Evaluation. I Invite You To Provide Any Feedback / Comments To Improve The Draft Performance Work Statement And To Reduce Potential Confusion. ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ attachment 2 draft Performance Work Statement veterans Benefits Administration office Of Mission Support (oms) performance Work Statement (pws) background the Veterans Benefits Administration (vba) Is One Of Three Federal Agencies That Together Form The U.s. Department Of Veterans Affairs (va). Vba Delivers Services Through 56 Regional Benefits Offices Located In Each State, Puerto Rico And The Philippine Islands. Vba Has Additional Facilities Including A Records Management Center, Data Centers, And Out-based Offices Located On Or Near Military Installations. Vba Employees Deliver Benefits Through Six Major Programs And One Major Support Division By Determining Claims For: 1. Disability Compensation, A Tax-free Monetary Benefit Paid To Veterans With Disabilities Resulting From A Disease Or Injury Incurred Or Aggravated During Active Military Service. 2. Supplemental Income To Help Veterans And Their Families Cope With Financial Challenges Through The Veterans Pension And Survivors Pension Benefit Programs. 3. Education Benefits To Help Veterans And Their Families Attend Higher Education Programs. 4. Vocational Rehabilitation And Employment To Assist Veterans Obtain Job Training, Support In Building A New Business Or Independent Living Services For Severely Injured Veterans. 5. Home Loan Guaranty Benefits And Other Housing-related Programs To Help Veterans Purchase, Build, Repair, Retain Or Adapt A Home. 6. Life Insurance For Service Members, Veterans And Their Families To Provide Financial Security For Military Families Given The Extraordinary Risks Involved In Military Service. 7. National Call Centers (nccs) Support Veterans By Providing A Central Point Of Contact To Assist With Questions Regarding Benefits. the Mission Of The Facilities Directorate, Office Of Mission Support (oms) Is To Provide Project Management Support To Vba Regional Offices And Satellite Locations In The Areas Of Minor Construction, Property Lease, Operational Procurements, And Project Budget Management. this Performance Work Statement Outlines The Contractual Requirements For A Qualified Service Provider To Support Vba S Office Of Mission Support Project Management Initiatives. The Services Provided Through This Requirement Will Encompass Project Management, Process Improvement, And Data Analytics In All Areas Related To Minor Construction And Property Leasing. The Objective Of This Contract Is To Help Ensure That Vba S Minor Construction Initiatives Are Executed Efficiently And Effectively, Achieving The Desired Outcomes Within Specified Timelines And Budgets. applicable Documents in The Performance Of The Tasks Associated With This Performance Work Statement (pws), The Contractor Shall Comply With The Following: 44 U.s.c. § 3541, Federal Information Security Management Act (fisma) Of 2002 federal Information Processing Standards (fips) Publication 140-2, Security Requirements For Cryptographic Modules fips Pub 201-2, Personal Identity Verification Of Federal Employees And Contractors, August 2013 carnegie Mellon Software Engineering Institute, Capability Maturity Modelâ® Integration For Development (cmmi-dev), Version 1.3 November 2010; And Carnegie Mellon Software Engineering Institute, Capability Maturity Modelâ® Integration For Acquisition (cmmi-acq), Version 1.3 November 2010 5 U.s.c. § 552a, As Amended, The Privacy Act Of 1974 va Directive 0710, Personnel Suitability And Security Program, June 4, 2010, Http://www.va.gov/vapubs/ va Handbook 0710, Personnel Suitability And Security Program, September 10, 2004, Http://www.va.gov/vapubs va Directive And Handbook 6102, Internet/intranet Services, July 15, 2008 office Of Management And Budget (omb) Circular A-130, Management Of Federal Information Resources, November 28, 2000 va Directive 6500, Managing Information Security Risk: Va Information Security Program, September 20, 2012 va Handbook 6500, Risk Management Framework For Va Information Systems Tier 3: Va Information Security Program, March 10, 2015 va Handbook 6500.1, Electronic Media Sanitization, November 03, 2008 va Handbook 6500.2, Management Of Data Breaches Involving Sensitive Personal Information (spi) , January 6, 2012 va Handbook 6500.3, Assessment, Authorization, And Continuous Monitoring Of Va Information Systems, February 3, 2014 va Handbook 6500.5, Incorporating Security And Privacy In System Development Lifecycle March 22, 2010 national Institute Standards And Technology (nist) Special Publications (sp) va Directive 6300, Records And Information Management, February 26, 2009 va Handbook, 6300.1, Records Management Procedures, March 24, 2010 Scope Of Work this Requirement Is For On-site Program Management, Process Improvement And Data Analysis Support Services. The Contractor Personnel Shall Provide Functional Inputs And Outputs On Minor Construction And Lease Project Development And Execution. the Contractor Shall Conduct A Comprehensive Organizational Gap Analysis To Identify And Evaluate Inefficiencies And Redundancies Within The Specified Areas Of Operation Within Vba. This Analysis Shall Involve Mapping And Documenting Current Processes, Collecting And Analyzing Relevant Data, And Identifying Areas For Potential Improvement. The Contractor Shall Enumerate Proposed Solutions To Bridge Identified Gaps, Evaluate Their Potential Impact, And Provide An Implementation Strategy, Including Proposed Timelines, Resource Requirements, And Associated Costs. The Contractor Shall Propose A Monitoring And Evaluation Framework To Assess Effectiveness Of The Implemented Changes And Recommend Necessary Adjustments. All Recommended Solutions Shall Comply With Relevant Laws And Regulations. the Contractor Shall Assist Facilities Directorate Project Managers And Regional Office Personnel In Evaluating The Feasibility Of Minor Construction And Leasing Projects. When Applicable, The Contractor Shall Assist In Developing Project Charters Outlining The Requirements Of The Project, Identifying Key Stakeholders And Required Deliverables. the Contractor Shall Provide Comprehensive Data Analysis Services To Assist The Office Of Mission Support And The Veterans Benefits Administration In Making Informed Decisions. The Contractor Shall Collect, Process, And Analyze Relevant Data From A Variety Of Resources, Applying Statistical Or Other Advanced Methods To Extract Insights And Patterns. The Contractor Shall Generate Accurate And Detailed Reports That Present The Data Analysis In A Clear, Concise, And Visually Compelling Manner, Suitable For A Variety Of Audiences. The Contractor Shall Identify Opportunities For Improving Data Quality, Collection Methods, And Analysis Techniques. The Contractor Shall Provide Ad-hoc Data Analysis Upon Request And Offer Professional Interpretation And Insight On The Implications Of The Findings For Office Of Mission Support And Veterans Benefits Administration Mission Objectives. performance Details performance Period the Period Of Performance Will Be 12-month Base Period With Four (4) 12-month Annual Option Periods To Be Exercised At The Discretion Of The Contract Officer. any Work At The Government Site Shall Not Take Place On Federal Holidays Or Weekends Unless Directed By The Contracting Officer (co). If Required, The Co May Designate The Contractor To Work During Holidays And Weekends. there Are Eleven (11) Federal Holidays Set By Law (usc Title 5 Section 6103) That Va Follows: new Year's Day martin Luther King Day washingtons Birthday memorial Day juneteenth National Independence Day independence Day labor Day columbus Day veterans Day thanksgiving Day christmas Day if Any Of The Above Falls On A Saturday, Then Friday Shall Be Observed As A Holiday. Similarly, If One Falls On A Sunday, Then Monday Shall Be Observed As A Holiday. place Of Performance the Contractors May Be Requested To Provide Services Throughout The United States To Include Puerto Rico And The Philippine Islands, But The Majority Of Services Will Be Provided At The Following Location: u.s. Department Of Veterans Affairs 1800 G St. Nw washington, Dc 20006 work May Be Done At Contractor S Facilities With Cor Approval. Work May Be Performed At Remote Locations With Prior Approval From The Cor. travel regular Or Fixed Recurring Travel Other Than The Primary Location As Listed Above (washington, Dc) Is Not Anticipated. However, Occasional Long-distance Travel To Or From Vba, Va, U.s. Government, Or Commercial Contractor Locations May Be Necessary To Accomplish Contract Tasks. Travel Must Be Approved In Advance By The By The Co Or Cor And Will Be Reimbursed At Cost, In Accordance With The Federal Travel Regulations (ftr) And Federal Acquisition Regulation (far) 31.205-46. Travel Within A 50-mile Radius Of Between The Contractor S Facility And Government Locations Are Considered Local Travel And Will Not Be Reimbursed. Travel To And From Work Is Considered The Cost Of Doing Business And Shall Not Be Reimbursed. The Government Will Reimburse The Contractor For All Appropriate Costs Associated With Official Approved Travel. Contractors Performing Official Travel Shall Include Copies Of All Receipts That Support The Travel Costs Claimed In The Invoice. G&a Shall Not Be Applied. The Ftr Can Be Referenced At: http://www.gsa.gov/portal/content/102886 specific Tasks services Performed Shall Be Of A Non-personal Nature. Vba And Oms Will Not Provide Supervision Of Contractor Personnel. Contractor Personnel Shall At No Time Allow An Employer- Employee Relationship To Develop With Vba Organizations Or Their Staff And Vba Organizations Will Refrain From Any Activities That Create The Appearance Of Such A Relationship. Contractors Shall Not Perform Inherently Governmental Functions Including Decision-making, Supervision Of Government Employees, Supervision Of Other Contractors On Other Contracts And Activities That Create The Appearance Of Performing Such Functions. the Contractor Shall Perform The Following: program Management Support the Contractor Shall Provide Comprehensive Project And Program Management Support Services To Vba Organizations For A Variety Of Projects Throughout The Period Of Performance. The Project Management Support Approaches Employed By Contractor Staff Shall Be Consistent With Project Management Best Practices, Notably Those Specified By Pmi S Pmbok Guide. the Contractor Shall Assist The Government In Implementing Disciplined, Comprehensive, Flexible Program And Project Management Processes, Including Monitoring Of Project Metrics, Rigorous Risk Management, And Prompt Reporting On Government-approved Cost, Schedule, Performance, And Scope Baselines. the Contractor Shall Assist The Government In Drafting Any Required Memorandums, Standard Operating Procedures, Or Other Official Documents In Support Of Projects Or Agency Initiatives. expected Service Requirements Include, But Are Not Limited To The Following: project Planning the Contractor Shall Provide Assistance In The Development Of Comprehensive Project Plans Outlining The Tasks, Timelines, Resources, And Costs For Each Minor Construction Initiative. The Contractor Shall Identify Potential Risks Associated With Each Project And Propose Mitigation Strategies. project Execution the Contractor Shall Assist Government Personnel In Monitoring Progress Of Minor Construction And Leasing Projects, Ensuring Work Is Progressing As Per The Determined Timelines And Budget. The Contractor Shall Coordinate With Internal And External Stakeholders, Maintaining Open Lines Of Communication To Ensure Program Objectives Are Met. risk Management the Contractor Shall Continually Identify, Monitor And Manage Project Risks. The Contractor Shall Document Any Significant Risks And Adjust The Risk Mitigation Strategies As Necessary. The Contractor Shall Communicate Effectively With All Stakeholders About The Identified Risks. project Reporting the Contractor Shall Provide A Monthly Written Report With Updates On Recent Activities, Analytics, Anticipated Issues, Performance, And Other Topics As Requested By The Cor. The Monthly Status Report Is An Overarching Report Providing Status Of Tasks And Deliverables Identified Below And Plans Representing All Aspects Of Program Performance. Monthly Status Report Is A Comprehensive Report Of Accomplishments For Each Project/task Assigned. This Report Shall Accompany And Be Reviewed In Conjunction With The Vendor S Monthly Invoice. the Contractor Shall Provide A Bi-weekly Significant Activity Report Detailing The Major Achievements For The Reporting Period, Upcoming Milestones, And Any Items That Would Require Vba Or Oms Leadership Awareness Or Action. project Closure the Contractor Shall Assist The Government In Ensuring That All Project Tasks Are Completed And Deliverables Are Provided To The Government. The Contractor Shall Conduct A Post-project Assessment, Identifying Lessons Learned And Best Practices To Be Applied To Future Projects. the Contractor Shall Prepare And Present A Final Project Report, Detailing The Project S Performance Against The Initial Plan And Any Recommendations For Future Initiatives. task Tracking the Contractor Shall Develop, Implement, And Maintain A Task Tracking System That Is Capable Of Monitoring, Reporting, And Archiving All Assigned Tasks. The Contractor Shall Ensure The Task Tracking System Has Functionalities For Setting Due Dates, Prioritizing Tasks To Specific Individuals Or Teams, And Alerting For Overdue Tasks. 5.1.7 Document Libraries the Contractor Shall Create And Maintain A Secure, Accessible, And Efficient Document Library That Allows For Easy Storage, Retrieval, And Management Of All Necessary Government Documents. The Contractor Shall Implement An Indexing And Cataloguing System In The Document Library To Allow For Quick Location And Access To Specific Documents. The Contractor Shall Ensure Documents Are Properly Classified, Categorized, And Tagged According To Government Information Management Standards. The Contractor Shall Ensure Document Libraries Comply With Federal And Va Regulations Regarding Data Privacy, Security, And Accessibility. process Improvement the Contractor Shall Conduct Thorough Assessments Of Current Processes, Identify Gaps And Inefficiencies, And Propose Evidence-based Improvement Strategies. The Contractor Shall Be Equipped To Assist With The Implementation Of These Strategies, Including The Provision Of Necessary Training And Change Management Support. The Contractor Shall Monitor And Evaluate The Impact Of The Process Improvement Initiatives, Adjusting Strategies As Necessary Based On Performance Data And Stakeholder Feedback. expected Service Requirements Include, But Are Limited To The Following: process Assessment the Contractor Shall Map And Document The Existing Processes, Highlighting The Key Activities, Decision Points, Inputs And Outputs. The Contractor Shall Collect And Analyze Assessments Related To The Efficiency And Effectiveness Of These Processes, Including Timelines, Costs, Error Rates, And Customer/stakeholder Satisfaction. gap Analysis the Contractor Shall Identify Gaps And Bottlenecks Within The Existing Processes That May Lead To Inefficiencies, Increased Costs, Or Decreased Service Quality. The Contractor Shall Assess The Impact Of These Gaps On Vba And Oms Mission Objectives. process Redesign And Implementation: the Contractor Shall Redesign Processes Based On The Proposed Strategies, Creating Streamlined And Efficient Workflows. The Contractor Shall Assist In The Implementation Of The Redesigned Processes In Collaboration With Relevant Stakeholders, Ensuring Minimum Disruption To Ongoing Operations. reporting the Contractor Shall Provide Regular Reports To The Government On The Status Of Process Improvement Initiatives, Including Any Change In Performance Metrics, Issues Encountered, And The Results Of The Process Improvement Initiatives. The Contractor Shall Make Recommendations For Further Process Improvement Or Other Strategic Changes Based On The Results Of The Process Improvement Initiatives. data Analysis the Contractor Shall Provide Comprehensive Data Analysis Services. The Objective Is To Enable Data-driven Decision Making, Enhancing Operational Efficiency, And Fostering Strategic Planning. The Contractor Shall Proficiently Handle A Wide Variety Of Tasks, Including Data Collection, Statistical Analysis, And Report Generation. The Contractor S Output Shall Offer Valuable Insights, Identify Trends And Patterns, And Facilitate Informed Policy Decisions. The Contractor Shall Identify Opportunities To Improve Data Quality And Analytical Methodologies. The Data Requiring Analysis Includes But Is Not Limited To Capital Assets (vba Infrastructure To Include Leased And Owned Buildings), Budget Forecasting And Execution, And Capital Investment Planning (action Plans, Business Cases, And Gap Analysis). expected Service Requirements Include, But Are Not Limited To, The Following: data Collection And Management the Contractor Shall Collect, Validate, And Manage Relevant Data From Various Sources In Line With The Government S Requirements. The Contractor Shall Develop And Implement Strategies To Improve Data Collection Methods, Ensuring Accuracy And Consistency. data Analysis the Contractor Shall Conduct Detailed Analysis Using Suitable Statistical And Data Analysis Techniques. The Contractor Shall Use Modeling And Predictive Analytics To Identify Patterns, Correlations And Trends In The Data. reporting And Visualizations the Contractor Shall Generate Detailed Reports Providing A Thorough And Accessible Understanding Of The Data Analysis Findings. The Contractor Shall Develop Visualizations Such As Charts, Graphs, And Dashboards To Effectively Communicate Complex Data Insights. insights And Recommendations the Contractor Shall Translate Data Findings Into Actionable Insights And Recommendations That Align With Oms And Vba Goals And Strategies. The Contractor Shall Advise On Potential Implications Of The Data Analysis For Policy Making, Strategic Planning, And Operational Improvements. data Quality Improvement the Contractor Shall Recommend And Implement Methods To Improve The Quality Of Data And Data Analysis Practices, Such As Enhanced Data Collection Methods Or New Analytical Tools. compliance And Privacy the Contractor Shall Ensure All Data Collection, Storage, And Analysis Activities Comply With Relevant Regulations And Ethical Guidelines, Especially Those Related To Data Privacy And Protection. general Requirements 6.1 Deliverables the Contractor Shall Provide All Deliverables Identified In The Pws, And In Formats As Agreed To By The Cor. All Deliverables, Unless Otherwise Specified Shall Use Microsoft Office Compatible Formats. It Is Common To Allow Stakeholders 10 Business Days To Review And Approve Deliverables. task deliverable Description ffp And Labor Hour date 5.1 program Management Plan ffp thirty (30) Business Days After Effective Date Of Task Order Award 5.1.1 5.1.3 project Plan Including Timelines, Milestones, Identified Risks And Mitigation Strategies, Resource Allocation, And Budget. ffp due At The Initiation Of Each Minor Construction And Leasing Project. 5.1.4 monthly Status Report ffp due On The Second Business Day Of Each Month Throughout Period Of Performance 5.1.4 significant Activities Report ffp due Bi-weekly, On Wednesdays. 5.1.5 project Closure Report ffp due At The Completion Of Each Minor Construction And Leasing Project 5.1.6 task Tracking System ffp one Hundred And Twenty (120) Days After Effective Date Of Task Order Award. 5.1.7 document Library one Hundred And Twenty (120) Days After Effective Date Of Task Order Award. 5.2.1 5.2.2 process Assessment And Gap Analysis Report ffp ninety (90) Days After Effective Date Of Task Order Award, And Ninety (90) Days After Each Exercised Option Period 5.2.3 process Redesign And Implementation Plan ffp 120 Days After Effective Date Of Task Order Award. 5.2.4 process Improvement Report ffp quarterly, Or As Determined By Process Assessment And Gap Analysis Report. 5.3.1 5.3.2 5.3.3 5.3.4 5.3.5 5.3.6 data Analysis And Findings Report ffp quarterly. option Years One Through Four Schedule Of Deliverables: task deliverable Description ffp And Labor Hour date 5.1 program Management Plan ffp thirty (30) Business Days After Effective Date Of Option Year Exercise 5.1.1 5.1.3 project Plan Including Timelines, Milestones, Identified Risks And Mitigation Strategies, Resource Allocation, And Budget. ffp due At The Initiation Of Each Minor Construction And Leasing Project. 5.1.4 monthly Status Report ffp due On The Second Business Day Of Each Month Throughout Pop 5.1.4 significant Activities Report ffp due Bi-weekly, On Wednesdays. 5.1.5 project Closure Report ffp due At The Completion Of Each Minor Construction And Leasing Project 5.2.1 5.2.2 process Assessment And Gap Analysis Report ffp ninety (90) Days After Each Exercised Option Period 5.2.4 process Improvement Report ffp quarterly, Or As Determined By Process Assessment And Gap Analysis Report. 5.3.1 5.3.2 5.3.3 5.3.4 5.3.5 5.3.6 data Analysis And Findings Report ffp quarterly. 6.2 Method And Distribution Of Deliverables the Contractor Shall Deliver Documentation In Electronic Format, Unless Otherwise Directed By The Cor. Acceptable Electronic Media Include: Ms Word, Ms Excel, Ms Powerpoint, Ms Project, Ms Visio, Power Bi, Tableau, And Adobe Postscript Data Format (pdf). 6.3 Performance Metrics the Table Below Defines The Performance Standards And Acceptable Performance Levels For Objectives Associated With This Effort. performance Objective performance Standard acceptable Performance Levels 5.1 Project Management Support. each Deliverable Is: - Comprehensive For Its Required Scope; -feasible To Implement Within Va; - Contains Sufficient Detail; - Delivered On Time; - In Compliance With Established Organizational Templates And Formats; -written In A Professional Business Style; - Researched And Analyzed In A Manner Commensurate With Complexity Of Requirement; two Or Fewer Errors Or Omissions In The Reports And On Time 100% 5.2 Process Improvement existing Processes Are Accurately Assessed And Mapped, Gaps And Bottlenecks Identified, Sound And Effective Improvement Methodologies Identified And Implemented Leading To Substantial Gains In Efficiency And Effectiveness. satisfactory Or Higher 5.3 Data Analysis gaps In Data Collection And Analysis Are Identified, Recommendations Improving Data Quality And Analysis Practices Are Made, And New Processes Leading To Significance Gains In Data Collection And Analysis Are Implemented. satisfactory Or Higher the Government Will Utilize A Quality Assurance Surveillance Plan (qasp) Throughout The Life Of The Contract To Ensure That The Contractor Is Performing The Services Required By This Pws In An Acceptable Manner. The Government Reserves The Right To Alter Or Change The Surveillance Methods In The Qasp At Its Own Discretion. A Performance Based Service Assessment Survey Will Be Used In Combination With The Qasp To Assist The Government In Determining Acceptable Performance Levels. key Personnel the Contractor Shall Be Responsible For Managing And Overseeing The Activities Of All Contractor Personnel, As Well As, Subcontractor Efforts Used In Performance Of This Effort. Contractor Management Responsibilities Shall Include All Activities Necessary To Ensure The Accomplishment Of Timely And Effective Support, Performed In Accordance With The Requirements Contained In The Pws. key Personnel: Certain Skilled Experienced Professional And/or Technical Personnel Are Essential For Accomplishing The Work To Be Performed. These Individuals Are Defined As Key Personnel And Are Those Persons Whose Rã©sumã©s Were Submitted And Marked By The Contractor As Key Personnel. Substitutions Shall Only Be Accepted If The Contractor Is In Compliance With The Substitution Of Key Personnel Provision Identified Below. key Personnel For This Effort Include The Contractor S Program Managers. program Manager description: Manager Performs Tasks Requiring Management Of A Large-scale Program, Encompassing Multiple Projects, With A Total Lifecycle Budget And Complexity Comparable To The Task Order At Hand. Tasks May Include Planning, Initiating, Managing, Executing, And Closing Out Small And Large Scale Programs In Support Of An Agency S Mission. minimum Experience: 8 Years the Program Manager At A Minimum Shall Have Experience In The Concepts And Principles Of Space And Program Planning To Develop Project Requirements For Renovations And/or New Construction For General Office Space For Government Agencies And/or Private Industries. Experience Can Be Demonstrated By Certifications Such As The Project Management Institute (pmi) Project Management Professional (pmp) Or Equivalent. substitution Of Key Personnel: All Contractor Requests For Approval Of Substitutions Hereunder Shall Be Submitted In Writing To The Cor, And The Co At Least 10 Business Days In Advance Of The Proposed Key Personnel Substitution Date. The Request Shall Include A Detailed Explanation Of The Circumstances Necessitating The Proposed Substitution, A Complete Rã©sumã© For The Proposed Substitute, And Any Other Information Requested By The Co Necessary To Approve Or Disapprove The Proposed Substitution. New Personnel Shall Not Commence Work Until All Required Security Requirements, Including, But Not Limited To Background Checks, Have Been Fulfilled And Rã©sumã© Provided And Accepted. The Cor And The Co Will Evaluate Such Requests And Promptly Notify The Contractor Of Approval Or Disapproval In Writing. Substituted Personnel Must Have The Same Or Better Education, Experience, And credentials As The Staff Originally Proposed, Subject To The Co S Express Written Review And Approval. government Furnished Equipment And Commodities the Government Will Provide Office Space, Telephone Service, It Communication Devices And Commodities, Va Network Access When Authorized Contract Staff Work At A Government Location As Required In Order To Accomplish The Tasks Associated With This Pws. All Procedural Guides, Reference Materials, And Program Documentation For The Project And Other Government Applications Will Also Be Provided On An As-needed Basis. the Contractor Shall Request Other Government Documentation Deemed Pertinent To The Work Accomplishment Directly From The Government Officials With Whom The Contractor Has Contact. The Contractor Shall Consider The Cor As The Final Source For Needed Government Documentation When The Contractor Fails To Secure The Documents By Other Means. The Contractor Is Expected To Use Common Knowledge And Resourcefulness In Securing All Other Reference Materials, Standard Industry Publications, And Related Materials That Are Pertinent To The Work. va May Provide Remote Access To Va Specific Systems/network In Accordance With Va Handbook 6500, Which Requires The Use Of A Va Approved Method To Connect External Equipment/systems To Va S Network. Citrix Access Gateway (cag) Is The Current And Only Va Approved Method For Remote Access Users When Using Or Manipulating Va Information For Official Va Business. Va Permits Cag Remote Access Through Approved Personally Owned Equipment (poe) And Other Equipment (oe) Provided The Equipment Meets All Applicable 6500 Handbook Requirements For Poe/oe. All Of The Security Controls Required For Government Furnished Equipment (gfe) Must Be Utilized In Approved Poe Or Oe. The Contractor Shall Provide Proof To The Cor For Review And Approval That Their Poe Or Oe Meets The Va Handbook 6500 Requirements And Va Handbook 6500.6 Appendix C, Herein Incorporated As Addendum B, Before Use. Cag Authorized Users Shall Not Be Permitted To Copy, Print Or Save Any Va Information Accessed Via Cag At Any Time. Va Prohibits Remote Access To Va S Network From Non-north Atlantic Treaty Organization (nato) Countries. The Exception To This Are Countries Where Va Has Approved Operations Established (e.g. Philippines And South Korea). Exceptions Are Determined By The Cor In Coordination With The Information Security Officer (iso) And Privacy Officer (po). this Remote Access May Provide Access To Va Specific Software Such As Veterans Health Information System And Technology Architecture (vista), Clearquest, Propath, Primavera, And Remedy, Including Appropriate Seat Management And User Licenses, Depending Upon The Level Of Access Granted. The Contractor Shall Utilize Government-provided Software Development And Test Accounts, Document And Requirements Repositories, Etc. As Required For The Development, Storage, Maintenance And Delivery Of Products Within The Scope Of This Effort. The Contractor Shall Not Transmit, Store Or Otherwise Maintain Sensitive Data Or Products In Contractor Systems (or Media) Within The Va Firewall In Accordance With Va Handbook 6500.6 Dated March 12, 2010. All Va Sensitive Information Shall Be Protected At All Times In Accordance With Va Handbook 6500, Local Security Field Office System Security Plans (ssp S) And Authority To Operate (ato) S For All Systems/lan S Accessed While Performing The Tasks Detailed In This Pws. The Contractor Shall Ensure All Work Is Performed In Countries Deemed Not To Pose A Significant Security Risk. changes To Performance Work Statement any And All Changes To This Pws Shall Be Authorized And Approved Only Through Written Correspondence From The Co. Change Requests Will Be Monitored By The Co. No Payments Will Be Made For Any Unauthorized Supplies And/or Services Or For Any Unauthorized Changes To The Work Specified Herein. This Includes Any Services Performed By The Contractor Of Their Own Volition Or At The Request Of An Individual Other Than A Duly Appointed Co. Only A Duly Appointed Co Is Authorized To Change The Specifications, Terms, And Conditions Under This Effort. government Responsibilities the Government Shall Ensure That The Contractor Has Access To All Necessary Reference Material And Program Documentation As Appropriate. confidentiality And Nondisclosure it Is Agreed That: information Made Available To The Contractor By The Government For The Performance Or Administration Of This Effort Shall Be Used Only For Those Purposes And Shall Not Be Used In Any Other Way Without Prior Written Approval Of The Co. the Contractor Agrees To Assume Responsibility For Protecting The Confidentiality Of Veteran Records, Which Are Not Public Information. Each Contractor Or Employee Of The Contractor To Whom Information May Be Made Available Or Disclosed Shall Be Notified In Writing By The Client That Such Information May Be Disclosed Only For A Purpose And To The Extent Authorized Herein. the Preliminary And Final Deliverables And All Associated Working Papers, And Other Material Deemed Relevant By Va Which Has Been Generated By The Contractor In The Performance Of This Task Order Are The Exclusive Property Of The U.s. Government And Must Be Submitted To The Co At The Conclusion Of The Task Order. the Co Will Be The Sole Authorized Official To Release Verbally Or In Writing, Any Data, The Draft Deliverables, The Final Deliverables, Or Any Other Written Or Printed Materials Pertaining To This Task Order. The Contractor Must Release No Information. Any Request For Information Relating To This Task Order Presented To The Contractor Must Be Submitted To The Co For Response. press Releases, Marketing Material, Or Any Other Printed Or Electronic Documentation Related To This Project, Must Not Be Publicized Without The Written Approval Of The Co. organizational Conflict Of Interest the Solicitation Includes Vaar Provision 852.209-70 Organizational Conflicts Of Interest (oci). If At Any Point During Solicitation, Scope Of Task Order Performance And/or On Any Future Requirements The Va Or Contractor Is Made Aware Of A Possible Oci, The Contractor Shall Submit A Mitigation Plan To The Co. The Submission Of The Mitigation Plan During Solicitation, Contractor Shall Follow Vaar Provision 852.209-70 (b). If An Oci Is Identified During Performance Of Task Order The Contractor Shall Provide The Co With A Mitigation Plan For Review And Approval, No Later Than 10 Business Days From Incident. security va Information And Information System Security/privacy Requirements General all Contractors And Contractor Personnel Shall Be Subject To The Same Federal Security And Privacy Laws, Regulations, Standards And Va Policies As Va, Including The Privacy Act, 5 U.s.c. â§552a, And Va Personnel, Regarding Information And Information System Security. Contractors Must Follow Policies And Procedures Outlined In Va Directive 6500, Information Security Program; And Va Handbook 6500.6, Contract Security Which Are Available At: Http://www1.va.gov/vapubs And Its Handbooks To Ensure Appropriate Security Controls Are In Place. access To Va Information And Va Information Systems va Will Supply The Contractor With The Minimum Logical (technical) And/or Physical Access To Va Information And Va Information Systems For Employees, Sub-contractors: (1) To Perform The Services Specified In The Contract, (2) To Perform Necessary Maintenance Functions For Electronic storage Or Transmission Media Necessary For Performance Of The Contract, And (3) For Individuals Who First Satisfy The Same Conditions, Requirements, And Restrictions That Comparable Va Employees Must Meet To Have Access To The Same Type Of Va Information. all Contractors And Subcontractors Working With Va Sensitive Information Are Subject To The Same Investigative Requirements As Those Of Regular Va Appointees Or Employees Who Have Access To The Same Types Of Information. The Level Of Background Security Investigation Will Be In Accordance With Va Directive 0710, Handbook 0710, Which Are Available At: Http://www1.va.gov/vapubs, And Vha Directive 0710 And Implementation Handbook 0710.01, Which Are Available At: Http://www1.va.gov/vhapublications/index.cfm . Contractors Are Responsible For Screening Their Employees. The Following Are Va's Approved Policy Exceptions For Meeting Va Background Screenings/investigative Requirements For Certain Types Of Contractor Personnel: contractor Personnel Not Accessing Va Information Resources, Such As Personnel Hired To Maintain The Medical Facility Grounds, Construction Contracts, Utility System Contractors, Etc. contractor Personnel With Limited And Intermittent Access To Equipment Connected To Networks On Which No Va Sensitive Information Resides contractor Personnel With Limited And Intermittent Access To Equipment Connected To Networks On Which Limited Va Sensitive Information Resides And With Limited And Intermittent Access To Facilities At Which They Are Escorted va Information Custodial Requirements va Information Provided To The Contractor For Either The Performance Or Administration Of This Contract Shall Only Be Used For Those Purposes. No Other Use Is Permitted Without The Co S Express Written Authorization. This Clause Expressly Limits The Contractor S Rights To Use Data As Described In Rights In Data - General, Far 52.227-14(d)(1). The Government Shall Retain The Rights To All Data And Records Produced In The Execution Or Administration Of This Contract. prior To Termination Or Completion Of This Contract, Contractor Will Not Destroy Information Received From Va Or Gathered Or Created By The Contractor In The Course Of Performing This Contract Without Prior Written Approval By The Co. A Contractor Destroying Data On Va S Behalf Must Do So Accordance With National Archives And Records Administration (nara) Requirements As Outlined In Va Directive 6300, Records And Information Management And Its Handbook 6300.1 Records Management Procedures, And Applicable Va Records Control Schedules. All Data And Reports Shall Be Transferred To Vba Upon Contract Completion. the Contractor Shall Not Make Copies Of Va Information, Electronic Or Otherwise, Except As Necessary To Perform The Terms Of The Agreement Or To Preserve Electronic Information Stored On Contractor Electronic Storage Media For Restoration In Case Any Electronic Equipment Or Data Used By The Contractor Needs To Be Restored To An Operating State. the Contractor Shall Not Use Technologies Banned In Va In Meeting The Requirements Of The Contract (e.g., Bluetooth-enabled Devices). physical Security if The Contract Requires Taking Va Data To A Contractor Site And The Data Contains Personally Identifiable Information, The Contractor Will Provide An Independent Physical Security Assessment Of Their Facility To The Cor Prior To Commencing Work. General Guidelines For Physical Security Can Be Found In Va Directive 0730, Section 6 (physical Security) And Va Memorandum (subj: It Oversight & Compliance Information Physical Security Assessments) Dated October 24, 2007. training all Contractor And Subcontractor Personnel Requiring Access To Va Information And Va Information Systems Shall Complete The Following Before Being Granted Access To Va information And Networks: sign And Acknowledge Understanding Of And Responsibilities For Compliance With The National Rules Of Behavior Related To Access To Va Information And Information Systems successfully Complete Va Information Security Awareness Training And Annual Refresher Training As Required successfully Complete Va Privacy Awareness Training And Annual Refresher Training As Required successfully Complete Any Additional Information Security Or Privacy Training As Required For Va Personnel With Equivalent Information System Access the Contractor Shall Provide To The Cor A Copy Of The Training Certificates For Each Applicable Employee Within 1 Week Of The Initiation Of The Contract And Annually Thereafter, As Required. These Online Courses Are Located At Www.tms.va.gov. To Self-enroll, Click The Create New User Button On The Red Bar And Complete The Assigned Training. The Cor Will Provide The Contractor With The Appropriate Information To Complete Self-enrollment. Technical Issues With Tms Should Be Directed To The Tms Help Desk At Vatmshelp@va.gov Or 1.866.496.0463. failure To Complete This Mandatory Training Within The Timeframe Required Will Be Grounds For Suspension Or Termination Of All Physical And/or Electronic Access Privileges And Removal From Work On The Contract Until Such Time As The Training Is Completed. contractor Personnel Security all Contract Employees Who Require Access To The Va Site(s) And/or Access To Va Local Area Network (lan) Systems Shall Be The Subject Of A Background Investigation And Must Receive A favorable Adjudication From The Va Security And Investigations Center (sic). These Requirements Are Applicable To All Subcontractor Personnel Requiring The Same Level Of Background Investigation. the Level Of Background Security Investigation Will Be In Accordance With Va Directive 0710 Dated September 10, 2004 And Is Available At Http://www1.va.gov/vapubs/viewpublication.asp?pub_id=487&ftype=2 background Investigation the Contract Employee Level Of Background Investigation Required For This Effort Is: [naci]. contractor Responsibilities the Contractor Shall Bear The Expense Of Obtaining Background Investigations Or Reciprocals Of Previous Investigations Held That Meet Or Exceed The Required investigation Level. The Cost Of Background Investigations Is Based On The Current Office Of Personnel Management (opm) Rate At The Time The Application Is Processed At Opm. Fiscal Year 2016 Rates Are As Follows: Low Risk (naci) $381, Moderate Risk (mbi) $1,632, High Risk (bi) $3,984 Or Reciprocals Are $75. Va Will Pay For Investigations Or Reciprocals Processed Through The Va Sic And Conducted By Opm In Advance; However, The Contractor Shall Reimburse The Full Cost Of Background Investigations/reciprocals To Va Within 30 Days Of Bill Of Collections Received From Va. Va Shall Send Up To Three Plus One Final Delinquent Notice To The Contractor. If The Contractor Does Not Adhere To The Bill Of Collections, Future Invoices May Be Subject To Be Offset By Va To Recoup Background Investigation/reciprocal Costs. immediately After Contract Or Task Order Award, The Cor Will Provide The Contractor With The Following Background Investigation Documents To Be Completed By The Contractor And Returned To The Cor To Begin The Background Investigation Process For All Contract Employees Working On The Contract Who Will Have Access To Va Facilities, Va Systems, Or Privacy Data: background Investigation Request Worksheet optional Form 306 Declaration Of Federal Employment fingerprint Request Form upon Receipt Of The Above-stated Documents From The Cor, The Vsc Will Perform Preliminary Onboarding Review And Process The Request Through The Sic. Upon Notification Of Favorable Fingerprint Results By The Vsc, The Contractor May Begin Work While The Background Investigation Is Ongoing. Thereafter, The Contractor Will Receive An Email Notification From The Sic Identifying The Website Link That Includes Detailed Instructions Regarding Completion Of The Background Clearance Application Process In The Electronic questionnaires For Investigations Processing (e-qip) System. E-qip Is An Online, Internet Accessible System Where The Contractor Employee Shall Complete The Security Questionnaire Required For Opm To Process The Background Investigation. contractors Who Have A Current Favorable Background Investigation Previously Conducted By Opm Or Defense Security Service (dss) May Be Accepted Through Reciprocation. When A Previous Clearance Is Currently Held, It Does Not Preclude The Vendor From Submitting A Complete Background Investigation Package As Stated Above To The Cor Immediately After Contract Or Task Order Award For All Contract Employees Who Will Be Working On The Contract. the Contractor Shall Prescreen All Personnel Who Require Access To Va Site(s) And/or Access To Va Lan Systems To Ensure They Maintain A U.s. Citizenship Or Alien Registration That Authorizes Them To Work In The U.s. And Are Able To Read, Write, Speak And Understand The English Language. contract Performance Shall Not Commence Before: the Vsc Has Confirmed Favorable Fingerprint Results, Or sic Confirms That It Has Received The Contractor S Investigative Documents, The Documents Are Complete, And That The Investigation Information Has Been Released To Opm For Scheduling Of The Background Investigation, Or vsc Or The Sic Has Confirmed That The Verified Investigation Will Be Reciprocated. the Cor Will Notify And Forward The Contractor A Copy Of The Certificate Of Eligibility (form 4236) If The Investigation Has Been Reciprocated. The Contractor, If Notified Of An Unfavorable Adjudication By The Government, Shall Withdraw The Employee From Consideration From Working Under The Contract. Failure To Comply With The Contractor Personnel Security Requirements May Result In Termination Of The Contract For Default. the Contractor Will Be Responsible For The Actions Of Those Contract And Subcontract Employees They Provide To Perform Work For Va. In The Event Damage Arises From Work Performed By Contractor Personnel, Under The Auspices Of The Contract, The Contractor Will Be Responsible For Resources Necessary To Remedy The Incident. should The Contractor Use A Vendor Other Than Opm Or Dss To Conduct Investigations, The Investigative Company Must Be Certified By Opm/dss To Conduct Contractor Investigations. The Vendor Cage Code Number Must Be Provided To The Va Sic, Which Will Verify The Information And Conclude Whether Access To The Government S Site(s) And/or Va Lan Systems Can Be Granted. the Investigative History For Contractor Personnel Working Under This Contract Must Be Maintained In The Databases Of Either Opm Or The Defense Industrial Security Clearance Organization (disco). government Responsibilities after The Sic Has Adjudicated The Background Investigation Package From The Contractor, The Sic Will Send An E-mail Notification To The Contractor And Their Poc Identifying The E- Qip Website Link That Includes Detailed Instructions Regarding Completion Of The Background Clearance Application Process And The Level Of Background That Was Requested. upon Receipt Of Required Investigative Documents, Sic Will Review The Investigative Documents For Completion And Initiate The Background Investigation By Forwarding The Investigative Documents To Opm To Conduct The Background Investigation. If The Investigative Documents Are Not Complete, The Sic Will Notify The Vendor Of Deficiencies And Include Corrective Instructions. va Will Pay For Investigations And Reciprocals Processed Through The Va Sic And Conducted By Opm In Advance, However, The Contractor Shall Reimburse The Full Cost Of Background Investigations/reciprocals To Va Within 30 Days Of Bill Of Collections From Va. Va Shall Send Up To Three Plus One Final Delinquent Notice To The Contractor. If The Contractor Does Not Adhere To The Bill Of Collections, Future Invoices May Be Subject To Be Offset By Va To Recoup Background Investigation Costs And May Be Considered Grounds For Default. the Cor Will Notify And Forward The Contractor A Copy Of The Certificate Of Eligibility (form 4236) If The Investigation Has Been Reciprocated. The Cor Will Also Notify The Contractor Of An Unfavorable Adjudication By The Government. security Incident Investigation the Term Security Incident Means An Event That Has, Or Could Have, Resulted In Unauthorized Access To, Loss Or Damage To Va Assets, Or Sensitive Information, Or An action The Breaches Va Security Procedures. The Contractor/subcontractor Shall Immediately Notify The Cor And Simultaneously, The Designated Iso And Privacy Officer For The Contract Of Any Known Or Suspected Security/privacy Incidents, Or Any Unauthorized Disclosure Of Sensitive Information, Including That Contained In System(s) To Which The Contractor/subcontractor Has Access. liquidated Damages this Pws Is Further Subject To The Statutory Requirement To Assess Liquidated Damages Against Contractors And/or Subcontractors Under 38 U.s.c. §5725 In The Event Of A Breach Of Sensitive Personal Information (spi)/personally Identifiable Information (pii). Said Liquidated Damages Shall Be Assessed At $37.50 Per Affected Veteran Or Beneficiary. A Breach In This Context Includes The Unauthorized Acquisition, Access, Use, Or Disclosure Of Va Spi Which Compromises Not Only The Information S Security Or Privacy But That Of The Veteran Or Beneficiary As Well As The Potential Exposure Or Wrongful Disclosure Of Such Information As A Result Of A Failure To Follow Proper Data Security Controls And Protocols. confidentiality And Nondisclosure it Is Agreed That: the Preliminary And Final Deliverables And All Associated Working Papers, Application Source Code, And Other Material Deemed Relevant By The Va Which Has Been Generated By The Contractor In The Performance Of This Task Order Are The Exclusive Property Of The U.s. Government And Shall Be Submitted To The Cor At The Conclusion Of The Task Order. the Co Will Be The Sole Authorized Official To Release Verbally Or In Writing, Any Data, The Draft Deliverables, The Final Deliverables, Or Any Other Written Or Printed Materials Pertaining To This Task Order. No Information Shall Be Released By The Contractor. Any Request For Information Relating To This Task Order Presented To The Contractor Shall Be Submitted To The Co For Response. press Releases, Marketing Material Or Any Other Printed Or Electronic Documentation Related To This Project, Shall Not Be Publicized Without The Written Approval Of The Co.