Call Center Tenders
Call Center Tenders
CITY OF SANTA FE Tender
Telecommunication Services
United States
Description: Connect 2-1-1 Call Center
Closing Soon16 Feb 2025
Tender AmountRefer Documents
CENTERS FOR DISEASE CONTROL AND PREVENTION USA Tender
Others
United States
Details: Update (1/31/25): Please Find Amendment 0001 Attached.
this Is A Request For Competitive Proposals.
the National Institute For Occupational Safety And Health (niosh), Part Of The Centers For Disease Control And Prevention (cdc), Has A Requirement For A Third-party Administrator (tpa) For The World Trade Center (wtc) Health Program.
the Wtc Health Program Is A Limited Benefit Federal Health Care Program That Provides High-quality, Compassionate Medical Monitoring And Treatment For Wtc-related Conditions To Those Directly Affected By The September 11th Attacks In New York, At The Pentagon, And In Shanksville, Pennsylvania. The Program Is Administered By Niosh.
the Wtc Health Program Tpa Receives And Processes Enrollment Applications And Certification Requests For Niosh Decision-making; Maintains Member Demographic Information; Manages A Call Center; Manages And Maintains Provider Networks On Behalf Of The Wtc Health Program; Administers Wtc Health Program Benefits; And Processes Medical Claims, Among Other Tasks.
the Solicitation Is Attached In Both Microsoft Word And Adobe Pdf Format. The Solicitation Procurement Instrument Identifier Is Request For Proposals (rfp) Number 75d301-25-r-73216. Prospective Offerors Are Encouraged To Review The Rfp And Attachments. This Is A Commercial Services Acquisition Being Conducted Under Full And Open Competition Using The Procedures Of Far Part 12 And Subpart 15.3. The Government Intends To Award A Single Contract Resulting From This Solicitation.
a Presolicitation Notice For This Requirement Was Previously Provided On January 13, 2025, Under Sam.gov Notice Id Pre-75d301-25-r-73216, Located Here:
https://sam.gov/opp/8b2d5d27299448d58af15dcfd3209e6e/view
the Government Will Hold A Pre-proposal Conference On January 22, 2025, From 1:00pm – 2:30pm Eastern Time (et). The Conference Will Be Conducted Virtually As A Microsoft Teams Meeting. During The Pre-proposal Conference, The Government Will Provide A Briefing About The Rfp And Answer Prospective Offeror Questions. Prospective Offerors Interested In Attending The Pre-proposal Conference Must Register Prior To The Start Of The Conference Using The Link Below. See Section E3(f) Of The Rfp For More Information About The Pre-proposal Conference.
https://events.gcc.teams.microsoft.com/event/4217c02c-ca42-46fb-84aa-a3c23a4242bb@9ce70869-60db-44fd-abe8-d2767077fc8f
prospective Offerors Are Encouraged To Submit Questions About This Rfp. The Deadline For Questions To Be Submitted Is March 14, 2025, At 4:30pm Et. The Government May Not Answer Questions Received After This Date. Please Submit All Questions In Writing By E-mail To Joshua Houston, Contract Specialist, At Jhouston@cdc.gov.
proposals Include Written Volumes And A Required Two-hour Virtual Session. The Written Proposal Is Due April 11, 2025. The Virtual Session Will Be Conducted Between Each Offeror And The Government Between April 21, 2025, And May 2, 2025. See Section E3(i) Of The Rfp For More Information About Proposals.
the Government Intends To Make An Award On Or About August 29, 2025. The Period Of Performance For The Contract Will Start On September 15, 2025.
all Future Amendments And Updates To The Rfp, Including Questions And Answers, Will Be Posted To This Sam.gov Notice.
please Direct Any Questions About This Requirement To Joshua Houston, Contract Specialist, At Jhouston@cdc.gov.
Closing Date11 Apr 2025
Tender AmountRefer Documents
112 EMERGENCY CALL CENTER DIRECTORATE INVESTMENT MONITORING AND COORDINATION DEPARTMENT ISTANBUL INVESTMENT MONITORING AND COORDINATION Tender
Others
Turkey
Purchaser Name: 112 EMERGENCY CALL CENTER DIRECTORATE INVESTMENT MONITORING AND COORDINATION DEPARTMENT ISTANBUL INVESTMENT | Description: Procurement of 15 Personnel Services Needed by the Istanbul Governorship 112 Emergency Call Center Directorate
Closing Soon19 Feb 2025
Tender AmountRefer Documents
Citizens Property Insurance Corporation Tender
Telecommunication Services
United States
Description: Bpo Call Center Services
Closing Soon18 Feb 2025
Tender AmountRefer Documents
AMIU Genova S P A Tender
Services
Others
Italy
Description: Italy – Urban Solid-refuse Collection Services – (274/24) Procedura Aperta Per Servizio Di Raccolta A Domicilio A Chiamata Di Rifiuti Ingombranti Ramaglie E E Servizio Di Prenotazione Call Center Comune Di Genova E Comuni Del Golfo Del Paradiso
Closing Soon20 Feb 2025
Tender AmountEUR 4.4 Million (USD 4.6 Million)
CENTERS FOR DISEASE CONTROL AND PREVENTION USA Tender
Others
United States
Details: This Is A Presolicitation Notice Being Made In Accordance With Federal Acquisition Regulation (far) Sections 5.201, 5.203, And 5.204. This Notice Does Not Constitute A Request For Proposals.
the National Institute For Occupational Safety And Health (niosh), Part Of The Centers For Disease Control And Prevention (cdc), Has A Requirement For A Third-party Administrator (tpa) For The World Trade Center (wtc) Health Program.
the Wtc Health Program Is A Limited Benefit Federal Health Care Program That Provides High-quality, Compassionate Medical Monitoring And Treatment For Wtc-related Conditions To Those Directly Affected By The September 11th Attacks In New York, At The Pentagon, And In Shanksville, Pennsylvania. The Program Is Administered By Niosh.
the Wtc Health Program Tpa Receives And Processes Enrollment Applications And Certification Requests For Niosh Decision-making; Maintains Member Demographic Information; Manages A Call Center; Manages And Maintains Provider Networks On Behalf Of The Wtc Health Program; Administers Wtc Health Program Benefits; And Processes Medical Claims, Among Other Tasks.
a Draft Copy Of The Performance Work Statement (pws) For This Requirement Was Previously Provided On September 25, 2024, Under Sam.gov Notice Id 75d301-24-rfi-wtchp-tpa, Located Here: Https://sam.gov/opp/a361f1a5fd464c9c91e64050282a9d0a/view.
the Government Anticipates Releasing This Solicitation On January 16, 2025. The Solicitation And Attachments Will Be Posted To Sam.gov Under Notice Id 75d301-25-r-73216. This Will Be A Full And Open Competition Conducted Under The Procedures Of Far Part 15.
the Government Will Conduct A Virtual Pre-proposal Conference On January 22, 2025, Between 1:00pm – 2:30pm Eastern Time (et). More Information About This Conference, Including The Registration Link, Will Be Provided With The Solicitation. The Meeting Will Be Conducted Through Microsoft Teams.
proposals Will Include Written Volumes And A Required Two-hour Virtual Session. The Written Proposal Will Be Due April 11, 2025. The Virtual Session Will Be Conducted Between Each Offeror And The Government On Or Between April 21, 2025, And May 2, 2025. The Virtual Session Is A Component Of Proposals; More Information About This Session And The Proposal Process Will Be Provided In The Solicitation.
the Government Intends To Make A Single Award Resulting From This Solicitation On Or About August 29, 2025. The Period Of Performance For The Contract Will Start On September 15, 2025.
please Direct Any Questions About This Requirement To Joshua Houston, Contract Specialist, At Jhouston@cdc.gov.
Closing Date11 Apr 2025
Tender AmountRefer Documents
41-50 of 63 active Tenders