Call Center Tenders
Call Center Tenders
Department Of Municipal Public Services And Ecological Transition Of The Granadilla De Abona City Council Tender
Civil And Construction...+2Civil Works Others, Building Construction
Spain
Description: Drafting of the Execution Project called "Project of Restructuring and Remodeling of the Existing Urban Park and New Construction of the Building called Magallanes Interpretation Center in the Sotavento Urban Park"
Closing Date2 Mar 2026
Tender AmountEUR 41.2 K (USD 43.4 K)
Philippine Council For Agriculture And Fisheries Tender
Telecommunication Services
Philippines
Details: Description 1 Lot Procurement Of Twelve (12) Months Subscription To Internet Access Service For Cy 2025 - Fiber-optic Dedicated Internet Access (dia) For 1 Year (january 2025 To December 2025) - At Least 800mbps Bandwidth Allocation -24/7 Call Center And Field Engineer Support - At Least 99.7% Service Availability - Installation, Activation, And Configuration Of Brand New Hardware And Equipment (including Fiber Optic Cables) Technical Requirements Provide One (1) Year Internet Access From January 1, 2025 To December 31, 2025 Provide Dedicated Access To The Internet (dia) Via End-to-end Pure Fiber-optic Cable Connectivity; Provide Dia With A Bandwidth Allocation Of At Least 800mbps; Installation, Activation, And Configuration Of Brand New Hardware And Equipment (including Cabling) At Pcaf Premises; Utilize Six (6) Cable Landing Stations In The Philippines Going Outside Of The Country For Diversity And Redundancy; Ensure The Proper Maintenance And Operation Of The Provided Internet Service.; Maintain Proper Working Condition Of All The Equipment Provided; Respond To Support Requests Within The Required Period; Provide 24/7 Call Center And Field Engineer Support; Unless Offered And Accepted As Part Of The Signed Proposal, The Service Provider Shall Provide A Security System For Its Own Network, Equipment, Operating Systems, And Other Similar Network And Operating Software; Provide A Multi-router Traffic Grapher (mrtg) Account On Applicable Services. Provide Necessary Updates To The Pcaf On The Progress Of Service Delivery; Provide At Least Five (5) Usable Public Ip Addresses To The Pcaf; Conduct Standard Testing Of The Service And Provide An Acceptance Report; And Overall Uptime Of Not Less Than 99.7% Network Availability. Service Installation And Activation Installation And Activation Of The Service Shall Be Within 30 To 45 Days From The Date Of Receipt Of The Notice To Proceed. Service Provider Must Provide A Gantt Chart For The Schedule Of The Installation And Activation Of The Service. Service Testing Internet Services Browsing Ping Test Speed Test To Service Provider Test Server (speedtest.net) Transport Services Rfc2544 Ethernet Testing: Throughput Test Frame Loss Test Jitter Test Latency Test Ethernet Tester Of Service Provider Will Be Used And All The Test Results Will Be Based On Industry Standards. Testing Will Be For 15 To 30 Minutes And Will Be Conducted Only Once, Pcaf May Request For An Additional Test Subject To Payment Of Charges Imposed By Service Provider. Service Level Commitments Network Availability Service Provider Hereby Guarantees 99% Network Availability Circuit Availability Service Availability Dedicated Internet 99.7% Circuit Availability Refers To The Available Period Of The Subscribed In A Given Month And Is Calculated As Follows: (hours In A Day X Days In A Month) – Service Outage Time In Hours Hours In A Day X Days In A Month Latency Origin/destination Latency Ph Pop To Us Pop 200 Milliseconds (ms) Ph Pop To Asia Pop 70 Ms Domestic Luzon 10 Ms This Latency Is Applicable To Service Provider On-net Facility. Latency May Vary For Use Of Third-party Service. Committed Latency On Dedicated Internet Access Values Indicated Refers To Service Provider Ict Pop To Pop Latency. Mean Time To Respond/restore Ticket Creation From Time Of Report Within Thirty (30) Minutes For Field Dispatch (after Initial Troubleshooting) Dedicated Internet Quezon City 90 Minutes After Business Hours On-call (field Operation Engineers) On-site Dispatch Will Take Place When Reported Problem Cannot Be Resolved By Remote Troubleshooting Service Restoration Target Is 4 Hours After The Allotted Response Time, 80% Of The Time. Ticket Status Update On Network And Circuit Availability Service Provider Shall Provide Necessary Status Update After Issuance Of Ticket. The Following Update Times And Frequency Shall Be Followed Depending On The Level Of Severity: Severity Level Status Update (dedicated Internet Access) Severity 1: Hard Down/no Connection 1 Hour Severity 2: Intermittent/slow Connection 2 Hours Severity 3: Non-service Affecting (customer Requests) 3 Hours Monthly Report The Service Provider Will Provide A Report For All Applicable Circuits Upon The Request Of Pcaf. Report Contents Will Be Based On Technical Support Records, In Connection With The Trouble Tickets Issued To The Pcaf During The Subscription. Maintenance Activities It May Occasionally Be Necessary For The Service Provider To Carry Out Essential Network Maintenance And/or Enhancement Program As Well As Emergency Activities That May Be Critical To Operations. In These Cases, The Service Provider Shall Provide Notice To The Pcaf As Specified Below: Activity Notice Period Scheduled Seven (7) Days Emergency One (1) Day Service Installation And Activation Installation And Activation Of The Service Shall Be Within 30 To 45 Days From The Date Of Receipt Of The Notice To Proceed. The Service Provider Must Provide A Gantt Chart For The Installation And Activation Of The Service. Qualifications Of The Service Provider The Bidder Must Be An Iso 9001:2015 And Iso 27001:2013 Certified Company. The Bidder Must Secure An Ntc Tier 1 Certificate. Must Have At Least 100g Phopenix Peering Capacity. Provide Certification. Must Have At Least 10 International Uplinks (tier 1/tier 2) For Redundancy Purposes. Contract Duration The Service To Be Provided Under This Tor Shall Be For A Minimum Period Of One (1) Year Term, From January 1, 2025 To December 31, 2025, Subject To Extension Through A Written Notice From The Pcaf Seven (7) Days Prior To Contract Expiration. Total Abc: Php2,060,650.00
Closing Date9 Dec 2024
Tender AmountPHP 2 Million (USD 34.9 K)
Local Government Board Of The Municipality Of El Ejido Tender
Civil And Construction...+2Civil Works Others, Building Construction
Corrigendum : Tender Amount Updated
Spain
Description: The provision of the Health and Safety Coordination Service and Quality Control Tests during the execution of the project of the work called: Construction Agriculture Experience Center, Almerimar (el Ejido), in the terms specified in this document and in the Specification sheet.
Closing Date5 Nov 2025
Tender AmountEUR 19.7 K (USD 20.7 K)
DEPT OF THE ARMY USA Tender
Others...+2Civil And Construction, Civil Works Others
Corrigendum : Closing Date Modified
United States
Description: Amendment 0002: The Purpose Of Amendment 0002 Is To:
1) Provide Site Visit Information. A Site Walk Will Occur On Wednesday, 9 October 2024 At 10:00am Central Time.
2) Incorporate Far 52.236-27, Site Visit (construction) - Alternate I By Full Text.
3) The Deadline For Receipt Of Questions In Projnet Bidder Inquiry Has Been Extended To 11 October 2024.
4) Update Far Provision 52.252-3, Alterations In Solicitation.
site Visit Information: Participants Must Register To Attend The Upcoming Site Visit By Submitting A Secuirty Form (either The U.s. Citizen Or Foregin National). Instructions For Submitting The Form Are Contained Below And In The Solicitation Instructions (see "requirements To View Cui Documents"). This Will Be The Only Site Visit For This Project. If You Miss The Scheduled Event, No Other Arrangements Will Be Made Due To Personnel And Time Restrictions.
all Participants Are Required To Have Personal Protective Equipment, I.e. Hard Hat, Safety Glasses, Reflective Vests, And Steel-toed Shoes Before Entering The Project Site. Contractors Who Do Not Have These Items Present At The Site Visit May Not Be Able To Participate In The Visit.
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amendment 0001:the Purpose Of Amendment 0001 Is To:
1) Provide Updated Technical Specificaitons.
2) Provide The Pre-proposal Teleconference Slides.
3) Update The Instructions, Paragraph 2.0, Bonds And Insurance, To Include Bid Guarantee.
4) Incorporate Far Provision 52.228-1, Bid Guarantee, By Full Text.
5) Update Far Clause 52.211-12, Liquidated Damages - Construction.
6) Update Far Clause 52.217-7, Options For Increased Quantity - Separately Priced Line Item.
7) Provide Updated Construction Wage Determinations.
8) Update Far Provision 52.252-3, Alterations In Solicitation.
the Proposal Due Date Is Not Extended And Remains 04 December 2024 At 2:00pm Central Time.
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1. Description Of Work: This Procurement Is A Full And Open Competition For Wolf Creek Power Plant, Generator Step Up Units Replacement And Installation As Described In The Plans, Specifications And Contract Drawings.
2. Type Of Contract: The Government Intends To Award One (1) Firm-fixed Price Hybrid Supply-construction Contract.
3. Basis For Selection Of Award: The Award Will Be Made To The Responsible Offeror Whose Proposal Conforms To The Solicitation, Is Fair And Reasonable, And Offers The Best Overall Value To The Government With Appropriate Consideration Given To The Seven (7) Evaluation Factors: Past Performance; Technical Approach; Drawings And Descriptive Data; Efficiency; Manufacturer Experience And Small Business Participation; And Price. Factors Are Listed In Descending Order Of Importance. Note: When Combined, The Non-cost/price Factors (past Performance; Technical Approach; Drawings And Descriptive Data; Efficiency; Manufacturer Experience; And Small Business Participation) Are Approximately Equal To Price.
4. Place Of Delivery / Performance:
980 Power Plant Rd
jamestown, Ky 42629
5. Delivery / Period Of Performance:
supply (base) Duration - Supply Ntp + 1,358 Calendar Days
the Contractor Will Make Delivery Of All Transformers And Any Other Materials And Equipment Necessary For Transformer Installation Not Later Than 1, 358 Calendar Days After Receipt Of Notice To Proceed With Supply Work, Referred To As The Supply Ntp.
construction (option) Duration - Construction Ntp + 613 Calendar Days.
the Contractor Will Not Begin On-site Construction Until The Government Has Issued The Notice To Proceed With Construction, Referred To As The Construction Ntp. The Contractor Will Complete All Scope Items Associated With This Contract Not Later Than 613 Calendar Days After Receipt Of The Construction Ntp. The Government Intends To Issue The Construction Ntp At A Time That Is Mutually Beneficial To Both The Contractor And The Government But Not Later Than Supply Ntp + 1,238 Calendar Days.
6. Pre-proposal Teleconference:
a Pre-proposal Teleconference Will Be Held On 21 August 2024 At 9:00 Am Central Time To Go Over The Solicitation Requirements.
teams Meeting
21 August 20024 At 9:00 Am Central Time
meeting Id: 993 517 029 087
passcode: 5dvvud
________________________________________
dial In By Phone
+1 503-207-9433,,848332629# United States, Beaverton
find A Local Number
phone Conference Id: 848 332 629#
7. Questions: Prospective Offerors Should Submit Questions Concerning This Solicitation Through The Bidder Inquiry Function In Projnet At Http://www.projnet.org/projnet. This Is Usace’s Standard Platform For Receiving And Responding To Questions And Requests For Information. Questions Regarding This Requirement Shall Be Submitted No Later Than 5 October 2024. As Noted Below, Offerors Shall Not Submit Their Bids Via Projnet. Offerors Shall Submit Their Bids In Accordance With The Provisions Stated In The Solicitation.
to Submit And Review Inquiry Items, Offerors Will Need To Be A Current Registered User Or Self-register Into System. Instructions To Gain Access Are Listed Below.
project: (wolf Creek Power Plant) Unit Generator Step-up (gsu) Power Transformers Installation
solicitation Number: W912p524r0004
the Bidder Inquiry Key: C4g4pq-fa2ux9
instructions For Projnet Bidder Inquiry Access:
1. From The Projnet Home Page Linked Above, Click On Quick Add On The Upper Right Side Of The Screen.
2. Identify The Agency. This Should Be Marked As Usace.
3. Key. Enter The Bidder Inquiry Key Listed Above.
4. Email. Enter The Email Address You Would Like To Use For Communication.
5. Select Continue. A Page Will Then Open Stating A User Account Was Not Found And Will Ask You To Create One Using The Provided Form.
6. Enter Your First Name, Last Name, Company, City, State, Phone, Email, Secret Question, Secret Answer, And Time Zone. Make Sure To Remember Your Secret Question And Answer As They Will Be Used From This Point On To Access The Projnet System.
7. Select Add User. Once This Is Completed You Are Now Registered Within Projnet And Are Currently Logged Into The System.
instructions For Future Projnet Bidder Inquiry Access:
1. For Future Access To Projnet, You Will Not Be Emailed Any Type Of Password. You Will Utilize Your Secret Question And Secret Answer To Log In.
2. From The Projnet Home Page Linked Above, Click On Quick Add On The Upper Right Side Of The Screen.
3. Identify The Agency. This Should Be Marked As Usace.
4. Key. Enter The Bidder Inquiry Key Listed Above.
5. Email. Enter The Email Address You Used To Register Previously In Projnet.
6. Select Continue. A Page Will Then Open Asking You To Enter The Answer To Your Secret Question.
7. Enter Your Secret Answer And Click Login. Once This Is Completed You Are Now Logged Into The System. From This Page You May View All Inquiries Or Add An Inquiry. Offerors Will Receive An Acknowledgement Of Their Question Via Email, Followed By An Answer To Their Question After It Has Been Processed By Lrn’s Technical Team.
offerors Are Requested To Review The Specification In Its Entirety And To Review The “bidder Inquiry System” For Answers To Questions Prior To Submission Of A New Inquiry. The Call Center Operates Weekdays From 8am To 5pm U.s. Central Time Zone (chicago). The Telephone Number For The Call Center Is 800-428-help.
notes:
1. Offerors Shall Not Submit Their Bids Via Projnet, But In Accordance With The Provisions Stated In The Solicitation. Any Questions Regarding Acceptable Means Of Submitting Offers Shall Be Made Directly To The Contract Specialist Identified In The Solicitation.
2. Government Responses To Questions From Prospective Offerors Concerning The Solicitation That Are Submitted To Projnet In Accordance With The Procedures Above Are Not Binding On The Government Unless An Amendment Is Issued On Standard Form 30. In The Case Of Any Conflicts, The Solicitation Governs. Any Changes Or Revisions To The Solicitation Will Be Made By Formal Amendment. Government Responses Will Be Limited To: (a) Notice That An Amendment Will Be Issued; (b) Reference To An Existing Requirement Contained In The Solicitation; Or (c) Notice That A Response Is Not Necessary.
3. The Ability For Prospective Offerors To Enter Questions In Reference To The Solicitation Will Be Disabled Ten (10) Calendar Days Prior To The Closing Date Stated In The Solicitation. No Government Responses Will Be Entered Into The Projnet System Within Five (5) Calendar Days Prior To The Closing Date Stated In The Solicitation. Questions Regarding This Requirement Shall Be Submitted No Later Than 1:00 Pm, 24 August 2023, Central Time.
8. Requirements To View Cui Documents
security: Due To Controlled Unclassified Information (cui) Requirements, Only Persons Approved By Security Will Be Permitted To View Cui Docuements. In Addition To The Information Below, Please Also Provide Your Firm’s Name, Firm’s Cage And/or Unique Entity Identifier (known As Duns) Number, And Name And Position Title Of Primary Point-of-contact And Their Telephone Number And Email Address. Contractors Must Also "request Access" By Logging Into Sam.gov, Locating The Solicitation, Scrolling To The Bottom Of The Post, And Selecting "request Access" Next To Controlled Documents.
u.s. Citizens: To Register, U.s. Citizens Interested In Accessing Cui Documents Shall Submit A Nashville District Corps Of Engineers (lrn) U.s. Citizen Security Access Form To The Lrn Point Of Contacts (pocs), Contract Specialist Alison Abernathy And Contracting Officer Dellaria Martin. The Form And Guidance Is Available As A Pdf Attachment On Http://sam.gov With This Solicitation And Is Titled U.s. Citizen Security Access Form.
foreign Nationals (fns): All Non-u.s. Citizens, Including Permanent Residents Wishing To Access Cui Documents Must Be Approved In Advance. Fns Wishing To Access Cui Documents Shall Submit A Completed Nashville District Corps Of Engineers Foreign National Security Access Form And Legible Color Copies Of Two (2) Of The Following Documents: Passport (unexpired Or Expired), Certificate Of U.s. Citizenship (ins Form N-560 04 N-561), Certificate Of Naturalization (ins Form N-550 Or N-570), Unexpired Foreign Passport With I-551 Stamp Or Attached Ins Form I94 Indicating Unexpired Employment Authorization, An Alien Registration Receipt Card With Photo (ins Form I-151 Or I-551), Unexpired Temporary Resident Card (ins Form I-688), Unexpired Employment Authorization Card (ins Form I- 688a), Unexpired Reentry Permit (ins Form I-327), Unexpired Refugee Travel Document (ins Form I- 571), Or Unexpired Employment Authorization Documentation Issued By The Ins Which Contains A Photograph (ins Form I-688b) To The Lrn Pocs. These Documents Must Be Submitted Two (2) Weeks Prior To The Site Visit. Fn Requests Require Approval At The Headquarters U.s. Army Corps Of Engineers (hq Usace) Level. Exceptions Will Be Considered On A Case-by-case Basis But Will Be Limited. The Form Is Available As A Pdf Attachment On Www.sam.gov With This Solicitation And Is Titled Foreign National Security Access Form.
lrn Pocs For Cui Access: For Questions And/or Concerns Regarding The Cui Documents, Please Contact Alison Abernathy At Alison.t.abernathy@usace.army.mil. Please Submit All Security Request Forms To Alison Abernathy At Alison.t.abernathy@usace.army.mil And Dellaria Martin At Dellaria.l.martin@usace.army.mil. When You Send Your Request Form, Please Put “w912p524r0004 - (foreign National Or U.s. Citizen) Request Form-(your Company Name)” In The Subject Line Of The Email. Please Edit The Information In Parenthesis To Match The Request Form You Submit And Your Company Name.
9. Proposals: Quotes Shall Be Submitted Through Piee.gov By 2:00 Pm (central Time) On December, 4, 2024.
10. Nist Sp 800-171 Dod Assessment
in Accordance With Dfars 204.7302, Contractors And Subcontractors Are Required To Provide Adequate Security On All Covered Contractor Information Systems. Contractors Are Required To Implement National Institute Of Standards And Technology (nist) Special Publication (sp) 800-171 By Inclusion Of Clause At 252.204-7012, Safeguarding Covered Defense Information And Cyber Incident Reporting, Are Required At Time Of Award To Have At Least A Basic Nist Sp 800-171 Dod Assessment That Is Current (i.e., Not More Than 3 Years Old Unless A Lesser Time Is Specified In The Solicitation).
sprs Provides Storage And Access To The Nist Sp 800-171 Assessment Scoring Information. To Access The Nist Sp 800-171 Assessments Module, Users Must Be Registered In The Procurement Integrated Enterprise Environment (piee) Https://piee.eb.mil/ And Be Approved For Access To Supplier Performance Risk System (sprs).
the Nist Sp 800-171 Dod Assessment Methodology Is Located At: Https://www.acq.osd.mil/asda/dpc/cp/cyber/safeguarding.html#nistsp800171
Closing Date4 Dec 2024
Tender AmountRefer Documents
Terrebonne Parish Consolidated Government Tender
Civil And Construction...+2Civil Works Others, Building Construction
United States
Details: Section A Invitation To Bidders Sealed Bids Will Be Received On December 13, 2024, By The Terrebonne Parish Consolidated Government (tpcg) Purchasing Division, 301 Plant Road, In Houma, Louisiana Until 11:00 Am As Shown On The Purchasing Division Conference Room Clock, And Tpcg Shall At That Time And Place Publicly Open The Bids And Read Them Aloud. Bid Documents Will Be Posted On Http://www.centralauctionhouse.com/rfp.php?cid=65. To View These, Download, And Receive Bid Notices By E-mail, You Will Have To Register With Central Auction House (cah). Vendors/contractors Will Have The Option To Submit Their Bids & Bid Bonds Electronically Or By Paper Copy. For Information About The Electronic Submittal Process, Contact Ted Fleming With Central Auction House At 1-225-810-4814. Each Bid Shall Be Either Hand Delivered By The Bidder Or His Agent, Or Such Bid Shall Be Sent By United States Postal Service Registered Or Certified Mail With A Return Receipt Requested, Or Shall Be Submitted Electronically With Central Auction House (cah). Bids Shall Not Be Accepted Or Taken, Including Receiving Any Hand Delivered Bids, On Days Which Are Recognized As Holidays By The United States Postal Service. The Mailing Address For Bids Is: Terrebonne Parish Consolidated Government Purchasing Division 301 Plant Road Houma, Louisiana 70363 No Bid Received After The Scheduled Time For Opening Will Be Considered. Failure Of The U.s. Mail Or Of Any Express Carrier Or Delivery Service To Deliver The Bids Timely Shall Not Be Considered Due Cause For The Scheduled Time Of The Bid Opening To Be Extended. Project Name: Crisis Center For Start Corporation Project No: 24-bldg-19 Project Description: The Project Includes An Addition To The Existing Start Community Health Center. The Addition Will Be Called The Crisis Center And Will Include Exam Rooms, Nursing And Support Facilities, Offices And A Covered Patient Drop-off Area. Bids Must Be Submitted On The Louisiana Uniform Public Works Bid Form Furnished With The Bidding Documents. A Single Set Of Bidding Documents Shall Be Issued At The Cost Of Reproduction To Contractors Who Are Licensed By The Licensing Board Of Contractors. This Project Shall Require A Louisiana Contractors License Number For Building Construction. Bidding Documents For This Project Are On File In The Office Of The Terrebonne Parish Consolidated Government, Purchasing Division, 301 Plant Road Houma La 70363. Please Contact Amy Flores, Gros Flores Positerry Architecture & Design At 985 447 9931 For Any Clarification Or Information With Regard To The Specifications. Each Bidder Must Have An Active Duns Number, As Verified On Www.sam.gov Prior To The Beginning Of Construction. The Attention Of Bidders Is Called Particularly To The Requirements For Conditions Of Employment To Be Observed And Minimum Wage Rates To Be Paid Under The Contract, Section J, And All Applicable Laws And Regulations Of The Federal Government And State Of Louisiana And Bonding And Insurance Requirements. Any Person With Disabilities Requiring Special Accommodations Must Contact The Parish Of Terrebonne No Later Than Seven (7) Days Prior To The Bid Opening. A Non-mandatory Pre-bid Conference Will Be Held On November 26, 2024, 2:00 Pm At The Office Of Terrebonne Parish Consolidated Government, Public Works Department Located At 206 Government Street, Gray, La 70359. The Terrebonne Parish Consolidated Government Reserves The Right To Reject Any And All Bids In Accordance With Louisiana State Bid Law. /s/ Jason W. Bergeron Jason W. Bergeron, Parish President Terrebonne Parish Consolidated Government Publish: November 18, 2024 November 25, 2024 December 2, 2024
Closing Date13 Dec 2024
Tender AmountRefer Documents
51-60 of 59 active Tenders