VETERANS AFFAIRS, DEPARTMENT OF USA Tender Result

Special Notice Notice Of Intent To Award A Sole Source Procurement the Department Of Veterans Affairs, Veterans Health Administration, Network Contracting Office 17, Intends To Award A Firm-fixed Priced Contract/order To Olympus America Inc. For Services Of Cystoscopes Sma Base+4oy To Work With Olympus Products. The Projected Awardee Is An Authorized Distributor, Service Center, And Manufacture Of Olympus Products. contractors Shall Provide: the Contractor Shall Perform The Required Preventative Maintenance Tasks As Scheduled; Repairs And Maintenance Calls Will Be Addressed As Needed. The Contractor Shall Employ Field Service Representatives Who Has Current Oem Training On Equipment. the Contractor Shall Provide All Parts, Tools, Labor, And Travel To Perform Maintenance Service And Repairs (preventative Or Corrective). In Order To Maintain The Equipment In Accordance With Original Equipment Manufacturer (oem) Specifications, Parts Requiring Replacement Will Be Replaced On New Part Basis. All Parts That Are Removed From Government Equipment During Repairs Or Preventative Maintenance Must Be Turned In To The Surgical Department (cor) Prior To Contractor Departure Unless Such Parts Are Identified As Oem Exchange That Will Be Returned To Factory. All Parts Shall Be Oem. complete Repair Coverage accidental Coverage At No Charge 24 48-hour Turnaround Time On Prioritized Repairs next Day Shipping At No Charge online Repair Tracking access To Loaner Equipment At No Charge the Contractor Shall Provide Mon Fri 8:00am 5:00pm Technical Support/help Desk Support, Excluding Federal Holidays To Address Questions And Problems On An Immediate, Real-time Basis. Preventative Maintenance And Unscheduled Repairs Shall Be Accompanied By a. Diagnosis/fbonotice Cause Analysis, Defined Resolution Approach And Or Workaround Or Fix. b. Operator Instruction On Actions To Be Taken On The Customer S End To Correct The Problem. c. Quality/training Initiatives To Increase Operator Knowledge And Decrease The Number Of Incoming Incidents (informal) d. Phone Response Of 4hrs And Parts Order Requirement By 4pm And Parts Delivery Next Day the Contractor Will Notify The Cor, At Least Three-week Days Before A Preventative Maintenance Visit Is Required. All Work Shall Be Coordinated With The Cor Before Commencement Of Work Or Entry Onto Government Premises. The Vendor Shall Ensure The Cor Is Notified Of The Name Of Each Contractor Representative Assigned To The Task At Least 24 Hours/one Business Day Before The Work Is To Begin. each Representative Of The Contractor Will Be Required To Sign-in And Out At The Security Police Prepared To Provide A Government Issued Picture Identification During The Sign-in Process. Contractor Staff Shall Remain Under Escort While On Government Premises. this Contract Includes Preventative Maintenance And Repair Services. However, The Contractor Shall Submit A List Of All Needed Or Anticipated Repairs Revealed, During The Performance Of Preventative Maintenance Tasks, To The Cor (or Designee) Along With The Test Reports Prior To Leaving Site. this Notice Is Not To Be Considered A Request For Quotations Or Proposals. A Contract Will Not Be Awarded Based On An Offer Received In Response To This Notice; However, All Responsible Sources May Submit An Authorized Distribution Letter From Olympus America Inc. For Services, Products, And A Capability Statement, Proposal, Or Quotation, To Matthew.lee5@va.gov Which Shall Be Considered By The Agency. proposals Or Offers Received Will Be Used To Determine If A Comparable Source Is Available And More Advantageous To The Government. If No Affirmative Written Response Is Received Within 5 Days From The Publication Of This Notice, A Contract/order Will Be Issued To Olympus America Inc. Without Any Further Notice. the Proposed Contract Actions Are For Services, Which The Government Intends To Negotiate With Only One Source. The Anticipated Statutory Authorities Permitting Other Than Full And Open Competition For The Requirement Is 41 U.s.c. 3304(a)(1), As Implemented By Far 13.5. the Proposed Sole Source Procurement Will Be Made By A Pricing Agreement With Olympus America Inc.