The Digital Hub Development Agency Tender Result

A single party framework will be established to provide a comprehensive facilities management service, on both a planned and reactive basis, to the Digital Hub Development Agency's (DHDA) premises at the Digital Hub Campus, Dublin 8 for a period of up to seven (7) years duration. The framework will include both scheduled services and call out cover in the event of system failures/urgent requirements. Critical events or equipment failure will demand a four (4) hour maximum response time. It will be an essential requirement of the framework that the appointed framework operator will provide call out cover and repairs within a 24-hour period in the event of a fault. It is an essential requirement that the framework operator will fully comply with all statutory requirements (including but not limited to Health and Safety) in the delivery of the services required under the framework (e.g. equipment maintenance).