Kerala State Electricity Board Tender Result

Selection of software Developer cum Integrator for developing, Supplying, Integrating, Testing & Commissioning, Implementing and Support of a customized CRM solution that shall include a complaint handling module, centralized call management module, mobile app for both consumers and field staff with all the advanced features like AI powered chat-bot, voice-bot, mail-bot, etc to be operated as “on premises” with the integration of existing in house software at KSEBL.