H M Revenue & Customs Tender Result
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H M Revenue & Customs Tender Result
Contract Date15 Jan 2023
Contract Period365 Days
Contract AmountGBP 2,94,000 (USD 3,73,444.75)
AOC Description
Helpdesk Software-The provision of multi-channel helpdesk software for managing customer and citizen requests via email, forms, chat, social and voice. Features include: •Email ticketing. Manage conversations between users and staff (agents) •Knowledgebase & Manuals. Publish a full set of self-help articles. •Live Chat. Provide 1-1 chat sessions with users. •Voice. Talk to customers with no hardware needed. •News. Publish a blog like set of news content. •ITIL. IT service desk features (e...
Contact
Award Id
43b930b8-9638-3826-8db8-0389d0bccdfeTender Id
43b930b8-9638-3826-8db8-0389d0bccdfeTender Authority
H M Revenue & Customs ViewPurchaser Address
-Website
www.contractsfinder.service.gov.uk
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Bidder Details
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- Award Amount234234234200
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- Lowest Bidder662
- Number of Bids99