MP Laghu Udyog Nigam Limited Tender

Call center software license SITC of all-in-one fully-featured intigrated Call Center license with CRM System. Call center license must be capableto have SIP Trunk of service provider. SIP trunk license - 02 No's PRI license - 01 Port System Capacity Call Center - 20 Agents Voice Logger License - 20 No's IVR License - 1 No. Features must be supported IVR, Voice Recording of all calls, Call Popup, Call Queues, Queue Message, Auto dialer, ACD realtime Call Monitoring, Click-to-call, Auto Dial Satisfaction Survey Call Statistics, Built-in CRM Questionnaire, Call Barging, Whisper, Coaching, IVR, SMS Integration, Email Integration, Whatsapp Integration. & Reporting Make - AVAYA/Siemens/Coral

SITC of IP Media Gateway 01 PRI Port

SITC of 86" Panal Display Technology Backlit LED (IPS Panel) Panel Size; Aspect Ratio 86”, 16:9 Brightness 330cd/m2 Contrast Ratio (Typical) 1,200:1 Native Resolution 4K Ultra-HD (3840 x 2160) Viewing Angle (Horiz/Vert) 178°/178° Refresh Rate (Hz) 60Hz Display Color (Bit) 1.06 billion (10-bit) Orientation Landscape Touch Technology Infrared Touch Touch Points 10 Writing, 20 Touch Surface Protection 4mm Thick Toughened Glass (Level 7H on Mohs Scale of Mineral Hardness) Minimum Touch Object Single-Touch ≥Φ6mm and Multi- Touch ≥Φ8mm Touch Tools Finger, Stylus, Glove, Opaque Objects Gestures Supported Yes System Version Android™ v6.0 CPU RK3399, Dual-Core ARM® Cortex® A72 and Quad Core ARM® Cortex® A53 GPU Mali™ T860 RAM 4GB DDR3 Internal Storage 16GB OS Compatibility Windows® (Windows 7 and above: Driver Free), Mac® (10.10 and above),Android™ (2.2/2.3/4.0/4.1/4.2 (Kernel v3.5 and above - Driver Free), Chrome (v39 and above), Linux (Kernal v3.5 and above) I/O Ports HDMI v2 (x1), HDMI v1.4 (x2), DisplayPort (x1),VGA-In (x1), Audio-In (3.5mm) (x1), AV-In (x1), HDMI-Out (1080P) (x1), Audio-Out (3.5mm) (x1), Coaxial-Out (RCA) (x1), LAN (RJ45) (x1), RS232 (x1), USB Type A 2.0 (x4), USB Type A 3.0 (x2), USB Type B (x2) Internal Speakers 12W (x2) (Stereo) System Must include Mountinng arrangments - Approved Make - Vivitek / Barco / Samsung /Sony/LG