Scottish Government Tender

Suppliers Must Complete The Single Procurement Document (spd) Scotland And Meet The Minimum Entry Criteria, Detailed Within This Contract Notice, To Be Established On The Dps.due To The Wide And Diverse Nature Of This Lot, It Is Not Possible To List All The Types Of Services Envisaged. However, Some Examples (non-exhaustive List) Include;provision Of Voice Calls Services & Infrastructure, Electronic Billing Services, Broadband Provision & Services, Direct Dial-in (ddi) Provision, Traditional Telephony Including Line Rental Including, Telephony As A Service, Public Switched Telephony Network (pstn), Integrated Services Digital Network (isdn), Migration Management Support, Paging Services, Non-geographic Numbers, Directory Enquiries, Voice Over Internet Protocol (voip), Session Initiation Protocol (sip) Trunks, Point To Point Circuits, Provision Of Internet Protocol (ip) Telephony, Telephony Software Services, Provision Of Telephony Through A Hosted Or Cloud Based Solution, Call Centre/contact Centre, Maintenance And Support Services, Messaging Services, Unified Communications, Intelligent Voice Response (ivr), Automated Call Distribution, Audio Conferencing, Web Conferencing, Video Conferencing, Webcasting, Wi-fi Services.suppliers Must Have At Least 12 Months Experience Delivering The Types Of Services Within This Lot. Please Provide Details About The Services You Can Provide Under This Lot Including At Least 2 Relevant Case Study Examples From The Last 3 Years. Examples From Public And/or Private Sector May Be Provided. Please Try And Be As Clear And Concise As Possible And Preferably Within 2 Sides Of Text On The Relevant Case Study Evidence Form. Do Not Include Hyperlinks Or Embed Files To This Response And Ensure Acronyms Are Explained In Full. Note: At Least Two Case Study Examples Are Required For Each Lot.a Copy Of The Case Study Evidence Form Can Be Found At Section 4c.1.2 Of The Single Procurement Document (spd) Scotland Within Public Contracts Scotland – Tender (pcs-t). The Form Should Be Downloaded, Populated With Relevant Case Study Examples And Uploaded.suppliers Can Apply For Either Or Both Lots.suppliers Should Be Aware There Is Not A Requirement To Provide All Services Within This Lot, Applications Can Be Submitted For Discrete Elements Of The Services.