Philippine Commission On Women Tender

Description Technical Specifications: Connection: At Least 100mbps Dedicated Internet Access (dia) Service Subscription Via Fiber Optic Connection The Provision Of Service Shall Include The Following: ● Design And Planning Of The Service To Be Provided ● Installation And Configuration Of The Provided Equipment At Pcw Premise ● Provide Necessary Updates To The Pcw On The Progress Of Service Delivery ● Conduct Standard Testing Of The Service And Provide Service Acceptance Report ● Provide Multi-router Traffic Grapher (mrtg) Account On Applicable Services ● Maintain And Ensure Operation Of The Service Provided ● Maintain Proper Working Condition Of All The Equipment Provided ● Respond To Support Requests Within Periods As Written In This Sla Document ● Provide 24 X 7 Call Center And Field Engineer Support Service Level Commitment: ● Network Availability : 99.5% ● Circuit Availability O Dedicated Internet, Metro-e, Metro Lambda, Eipl, Ip Mpls /china Connect / Ip Vpn: 99.7 % ● Latency O Ph Point Of Presence (pop) To Us Pop: 200ms O Ph Pop To Asia Pop: 70ms O Domestic Luzon: 10ms ● Restoration Commitment: 4 Hours ● Maintenance Activity Notice Period: 7 Days (scheduled), 1 Day (emergency) Provision Of Trouble Ticket Status Update Provision Of Advance Notice For Scheduled Maintenance Activities Service Testing: ● Internet Services (browsing, Ping, Speed Test) ● Transport Services (throughput, Frame Loss, Jitter, Latency Test) Other Conditions: ● Provision Of At Least Five (5) Static /29 Public Ip Address ● With Existing Service Lines Along Jose P. Laurel Street In Malacanang Complex ● Standard Customer Premise Equipment (cpe) ● One-time Charge Included In The Costing ● Provision Of 30 Days Transition/test Period Before Formal Acceptance Of The Account. ● Provision Of Rebate In Cases Of Service Interruption ● Services Should Not Be Contracted To Third Party Providers. ● Provision Of Real-time Usage / Bandwidth Utilization Statistics With Reports In Daily/monthly/yearly Via Multi-router Traffic Gaffer (mrtg) Access ● Provision Of Bandwith Monitoring Systems Contract Period: One (1) Year