M Re Og Romsdal Fylkeskommune Tender

The Procurement Concerns A Framework Agreement For The Purchase Of Services Related To Market Analysis And Customer Insight. Operational Management Is Carried Out By Various Operators (bus Companies And Shipping Companies) That Operate Under Contracts For Fram. Fram Has Approx. 20 Million Visitors Per Year. Fram Is Responsible For Revenue And Marketing. In Order To Develop An Attractive Mobility Offer, It Is Important To Know The Market And To Understand The Travel Needs Of The Inhabitants In Møre Og Romsdal. Fram Therefore Needs To Be Able To Conduct Various Surveys And Analyses, Such As Customer Satisfaction Surveys, Travel Habit Surveys And Other Types Of Surveys For Increased Market And Customer Insight. We Currently Conduct Regular Customer Satisfaction Surveys On-board Buses In Addition To An Annual Web And Panel-based Survey On Travel Habits. Through A New Framework Agreement, We Want The Flexibility To Conduct An Annual Customer Satisfaction Survey And Other Ad-hoc Surveys As Needed. See More About The Scope In Annex 3.1 Assignment Description.. The Procurement Is Related To A Project And/or Programme Financed By European Union Funds: No