Farm Credit Canada FCC Tender

Request For Proposals – Service Management Platform About Fcc Fcc Is Canada’s Leading Agriculture And Food Lender, Dedicated To The Industry That Feeds The World. Fcc Employees Are Committed To The Long-standing Success Of Those Who Produce And Process Canadian Food By Providing Flexible Financing, Agexpert Business Management Software, Information And Knowledge. Fcc Provides A Complement Of Expertise And Services Designed To Support The Complex And Evolving Needs Of Food Businesses. As A Financial Crown Corporation, Fcc Is A Stable Partner That Reinvests Profits Back Into The Industry And Communities It Serves. For More Information, Visit Fcc.ca. Rfp Contact Ronke Niagwan Procurement Manager Farm Credit Canada Procurement@fcc.ca Rfp Scope And Business Needs Farm Credit Canada Has Identified A Need To Increase Its Maturity In Service Management (sm) From A Knowledge, Process And Tools Perspective. As A Result, Fcc Has Worked With A Number Of Partners To Analyze Its Current Sm Maturity And Develop A Corresponding Business Case To Improve Its Sm Practice. Part Of This Assessment And Program Included Identifying To What Extent Fcc Wants To Mature Its Sm Program And Correspondingly, What Tool Set Would Be Needed To Reach That Maturity. As A Result, Fcc Will Assess Various Sm Platforms To See Which One Provides The Best Combination Of Performance, Usability And Value. Service Management Platform Fcc Is Looking For A Service Management Platform That Will Meet Our Current And Future Service Management Functions And As Well Provide Improvements Through Technology To Those Processes. The Platform Should Be Flexible To Grow With Us And The Service Management Function