Delaware Department Of Health And Social Services Tender

Tenders are invited for Professional services state of delaware background check system A pre-bid conference call meeting has been scheduled for November 12, 2020, at 2:00 PM. State of Delaware Conference Dial-in Number: (302) 526-5475 Conference ID: 8772451 DHCQ is seeking a web background check solution, preferably cloud-based, which will replace the existing Background Check Center (BCC) system. The goal is for the Background Check System to be a single point of data entry that interfaces with multiple agencies. The proposed solution must provide an automated mechanism that fully integrates with State registries and State and Federal law enforcement systems and databases. The proposed solution must provide a robust background check workflow management functionality including a fully functional and reliable Rap-Back process, Employer dashboard module, DHCQ staff dashboard module, accounting records module, system administration and security module and a built-in reporting tool. The proposed solution must also integrate with the state approved payment solution gateway to accept and process payments. It is required that the proposed solution has the appropriate security features to protect data from unauthorized access. The proposed solution must be scalable and flexible to support a growing volume of data and facilitate the addition of new partners. Complete training for users of the system and access to user manuals and documentation must be provided by the Vendor at no additional cost to DHSS.