Credit Information Corporation Tender

Description October 29, 2021 Request For Quotation No.: 2021-cims(003)-npsvp-030a Renewal Of The Existing Hypervisor And Management Solution Licenses (negotiated Procurement – Small Value Procurement) Sir/madam: The Credit Information Corporation Through Credit Information Management Services Invites You To Submit Your Quotation / Offer For The Item/s Described Below Using The Price Proposal Form (see Annex "a") Subject To The Terms And Conditions Stated In The Rfq And Terms Of Reference (see Annex “b”). Lot Description Qty. Unit Cost (in Php) Approved Budget For The Contract (in Php) 1 Vmware License Renewal Contract # 419561786 861,950.00 861,950.00 Basic Support Coverage Vmware Vsphere 6 Enterprise For 1 Processor Instance No: 154545612 Part No: Vs6-ent-g-sss-c 8 Basic Support Coverage Vmware Vcenter Server 6 Standard For Vsphere 6 (per Instance) Instance No: 154763190 Part No: Vcs6-std-g-sss-c 2 Vmware Professional Services (8x5 Support For 1 Year) - Monthly Health Checks 1 Contract Duration: 18-november-2021 To 17-november-2022 Delivery Schedule: Within Thirty (30) Calendar Days (lead Time For Delivery For Non-stock Items) Upon Receipt Of The Notice To Proceed. Delivery Site: 6f, Exchange Corner Bldg., 107 Va Rufino St. Cor. Esteban St., Legaspi Village, Makati City Submit Your Proposal, Together With The Following Documents, Duly Signed By You Or Your Duly Authorized Representative, Not Later Than November 5, 2021, 12:00 P.m. 1. Philgeps Certificate/number; 2. Mayor’s/business Permit For The Current Year; 3. Latest Income Tax Returns; 4. Notarized Omnibus Sworn Statement (annex C); And 5. For Authorized Representatives: Spa (sole Proprietorship/partnership), Secretary’s Certificate Or Board Resolution (corporation). Only One (1) Set Of Documents Certified To Be True Copies Of The Original Shall Be Required. For Purposes Of The Evaluation, Comparison And Ranking Of Bids/offers, The Proponent Who Submitted The Single / Lowest Calculated Responsive Quotation Shall Be Awarded Of The Contract After The Evaluation By The Administration Unit Of The Cic. Proposals And Other Documents Required Shall Be Sent Electronically To Procurementunit@creditinfo.gov.ph. Electronically Submitted Proposals And Documents Must Be Submitted On Or Before The Deadline Of Submission As Stated In This Rfq. Upon Determination Of Your Technical, Legal And Financial Eligibility, The Administration Unit Of The Cic Shall Undertake Negotiation With Your Company Based On The Technical Specifications For This Project. Phoebe Ann R. Wagan Administrative Services Officer V N.b.: The Duly Accomplished Proposal (annex A), Together With The Other Required Documents, Shall Be Submitted On Or Before The Deadline For Submission Of Proposal Or Any Extension Thereof. The Following Supporting Documents May Be Submitted Anytime During Submission Of Offers, Evaluation Of Offers, After Issuance Of Notice Of Award But Before Payment: 1. Philgeps Registration Number; And 2. Mayor’s/business Permit For The Year 2021; Philgeps Platinum Registration Certificate May Be Submitted In Lieu Of The Foregoing Documents. If Unable To Have The Omnibus Sworn Statement Notarized, An Unnotarized Omnibus Sworn Statement May Be Submitted, Subject To Compliance Therewith After Award Of Contract But Before Payment. Annex "a" Price Proposal Form Date: _________________ Administrative Office Credit Information Corporation 6f, Exchange Corner Bldg., 107 Va Rufino St. Cor. Esteban St., Legaspi Village, Makati City Madam: Having Examined The Request For Quotation No. 2021-cims(003)-npsvp-030a, Which Includes The Technical Specifications, The Receipt Of Which Is Hereby Duly Acknowledged, The Undersigned, Offer To, In Conformity With The Said Request For Quotation For The Sums Stated Hereunder: Lot Description Qty. Unit Price (in Php) Total Bid Price In Php (inclusive Of Vat) 1 Vmware License Renewal Contract # 419561786 Basic Support Coverage Vmware Vsphere 6 Enterprise For 1 Processor Instance No: 154545612 Part No: Vs6-ent-g-sss-c 8 Basic Support Coverage Vmware Vcenter Server 6 Standard For Vsphere 6 (per Instance) Instance No: 154763190 Part No: Vcs6-std-g-sss-c 2 Vmware Professional Services (8x5 Support For 1 Year) - Monthly Health Checks 1 Contract Duration: 18-november-2021 To 17-november-2022 Delivery Schedule: Within Thirty (30) Calendar Days (lead Time For Delivery For Non-stock Items) Upon Receipt Of The Notice To Proceed. Total Bid Price In Words: ______________________________________________________ We Undertake, If Our Proposal Is Accepted, To Deliver The Goods/services As Identified In The Technical Specifications/terms Of Reference And In Accordance With The Delivery Schedule. Our Quotation Includes All Taxes, Duties And/or Levies Payable And Is Valid For A Period Of Thirty (30) Calendar Days Upon Issuance Of This Document. We Understand That The Cic Technical Working Group May Require From Us The Submission Of Documents That Will Prove Our Legal, Financial And Technical Capability To Undertake This Project. Until A Formal Contract Is Prepared And Executed, This Proposal, Together With Your Written Acceptance Thereof And The Notice Of Award, Shall Be Binding Upon Us. We Understand That You Are Not Bound To Accept The Lowest Or Any Proposal You May Receive. Dated This ________________. Signature Of Authorized Representative Printed Name Of Authorized Representative Capacity Duly Authorized To Sign Proposal For And On Behalf Of: ___________________ Annex "b" Compliance Form Technical Specifications Renewal Of The Existing Hypervisor And Management Solution Licenses 1. Overview The Credit Information Corporation (cic) Is Mandated To Collect And Aggregate Borrower’s Credit Data To Establish The Credit Worthiness Of Borrowers. Hypervisor Management Solution Plays An Important Role In The Administration And Monitoring Of Servers That Collect And Process Data Of The Credit Information System (cis). Cic Needs An Hypervisor Management Solution To Maintain The Virtual Machines And Setting The Primary Configurations Without Slowing Down Cis Performance. Cic Uses The Hypervisor Management Solution With The Following Features: A) Allow Multiple Guest Instance Or Operating Systems (os) To Run On A Single Hypervisor (esxi Host) Simultaneously B) Serve As A Middle-man Between The Hardware And The Server Operating System C) Increase Hardware Capacity By Partitioning Into Individual Servers, Each With Its Own Processor And Memory D) Assign A Number Of Cores Per Processor And Available Resources To Each Virtual Machine E) Run Virtual Machines With Hot And Cold Migration By Shifting The Running Projects To The Device F) Take Snapshots Of The Virtual Machine Disk File For Overcoming Any System Errors Or Failure G) Help In Software Development And Browser Testing 2. Purpose The Cic Aims To Renew The Existing License For Hypervisor Management Solution To Continually Provide An Easy-to-manage Technology That Integrate With Other It Infrastructure Management Solution Of The Cic To Improve Its Overall It Infrastructure While Overcoming Its Limited Budget And Man-power Resources. 3. Scope The Paid License Covers To Receive Professional Services, Product Updates And Versions, And Access To Technical Support For One Year. 4. Definition Of Terms Term Definition Hypervisor A Hypervisor (or Virtual Machine Monitor, Vmm) Is Computer Software, Firmware Or Hardware That Creates And Runs Virtual Machines. A Computer On Which A Hypervisor Runs One Or More Virtual Machines Is Called A Host Machine, And Each Virtual Machine Is Called A Guest Machine. Service Level Agreement (sla) A Commitment Between A Service Provider And A Client. Particular Aspects Of The Service – Quality, Availability, Responsibilities – Are Agreed Between The Service Provider And The Service User Vmware Vmware Is Best Known For Its Virtualization And Cloud Solutions Where Virtual Machines (vms) Are Created And Run On A Hypervisor (an Abstraction Layer) Known As Esxi That Allows Multiple Guest Instance Or Operating Systems (os) To Run On A Single Hypervisor (esxi Host) Simultaneously, And Each Instance Can Run Single Or Multiple Applications At The Same Time Virtual Machine A Virtual Machine Is An Emulation Of A Computer System. Virtual Machines Are Based On Computer Architectures And Provide Functionality Of A Physical Computer. --definitions Are Retrieved From Wikipedia, Quora.com, Vmware.com 5. Duties And Responsibilities 5.1. Service Provider (sp) The Sp’s Responsibilities With Respect To This Project Are As Follows: 1. The Renewal And Installation Of License Must Be Completed Within Thirty (30) Calendar Days From The Receipt Of The Notice To Proceed (ntp). Otherwise, The Sp Shall Pay A Penalty In The Amount Of One Tenth Of One Percent (1/10 Of 1%) Of The Total Contract Price For Every Calendar Day Of Delay. 2. Fine Tune, Correct And/or Enhance As May Be Needed To Address Business Requirements 3. Correct/fix Any System Problems Identified Within The Agreed Service Level 4. Implement Recommended Remedial Action, Security Updates, System Upgrades For Data Center From Quarterly Health Checks Or As Needed. 5. Provide Service Delivery Manager (sdm) As A Single Point Of Contact For Technical Support And Service Delivery Concerns. The Sdm Shall Notify The Cic Seven (7) Days Prior To Any Scheduled Maintenance And Other Service Interruption. 6. Provide 8x5 On-site, And 24x7 Online Technical Support Facility And Capability, Consisting Of Online Helpdesk Facility And Competent Technical Support Personnel As Described In Section 6.1.3. 5.2. Credit Information Corporation Cic’s Responsibilities With Respect To This Project Are As Follows: 1. Grant The Sp’s Authorized Representative Access To Its Premises, Equipment And Facilities Located Therein To Perform Its Obligations, Provided That Such Representative Shall Be Accompanied By The Duly Assigned Personnel Of The Cic Technical Support Department. 2. Secure The Necessary Access Pass And Building Permit Required By The Building Administrator And Assumes Responsibility For The Safe Custody And Use Of The Equipment Installed By The Sp. 3. Monitor The Provided Services And Verify If The Parameters Under The Service Level Agreement Are Met And Performed By The Sp. 4. Issuance Of A Certificate Of Inspection And Acceptance To The Sp Upon Successful Completion Of The Testing Certifying That The Sp Conforms To All Requirements Stipulated In This Document. 5. Pursuant To General Procurement Policy Board (gppb) Resolution No. 019-2006 Dated 06 December 2006, At The End Of Each Year, The Cic Will Conduct An Assessment Of The Quality Of Service Provided Particularly The Cost Charged By The Sp And The Range Of Services It Offers Against Other Service Providers In The Area. 6. Conducts Assessment/evaluation Of The Sp 60 Days Before The End Of The Contract. 6. Requirements 6.1 General Items Requirements Statement Of Compliance “comply Or Not Comply” Proof/evidence Of Compliance 1. Service Provider A) Duly Notarized Statement That The Sp Has Been In Business Of Providing Hypervisor Management Solution For At Least Five (5) Years Prior To The Deadline For The Submission Of Bids. B) The Sp Must Establish A Single Point Of Contact Call Center Operations/helpdesk With Hotline Numbers To Provide Timely And Responsive Trouble Reporting, Incident Handling, Problem Escalation And Field Support For All Problem Related Issues. C) The Sp Must Provide Escalation Or Incident Management Procedures, Including The Complete Names Of Contact Persons, Positions, Email Address, Mobile And Landline Numbers. The Sp Shall Inform Cic Of Any Changes On The Escalation Or Incident Management Procedure Immediately. D) The Sp Should Provide Unlimited Phone, Email, Chat And Any Form Of Electronic Communications And Messaging Support For One Year. E) The Sp Shall Provide A Consumable 8x5 Onsite Support With Next Business Day Response Time For One Year. Four (4) Visits Of Onsite Support During The Contract Period. F) Implement Recommended Remedial Action, Security Updates, System Upgrades For Data Center From Quarterly Health Checks Or As Needed. G) The Sp Shall Provide A Monthly On-site Visit For Health Check At Makati Data Center 2. Service Delivery Manager A) The Sp Should Assign A Service Delivery Manager (sdm) To Cic For The Project To Ensure All Requirements Of This Contract Are Successfully Delivered To Cic. B) The Sdm Should Have At Least Three (3) Year Service Delivery Or Project Management Experience In Handling Similar Project Implementation. (provide Curriculum Vitae And Related Certifications.) 3. Technical Support Staff Or System Engineers A) The Sp Should Assign Two (2) Technical Support Or System Engineers To The Cic Project. They Must Be Permanent Employees Of The Service Provider For At Least Eighteen (18) Months. (provide Certificate Of Employment, Updated Curriculum Vitae & Related Certifications.) 6.2 Technical Requirements Items Requirements Statement Of Compliance “comply Or Not Comply” Proof/evidence Of Compliance System Overview 1.) Basic Support Coverage Vmware Vsphere 6 Enterprise For 1 Processor A) Instance No: 154545612 B) Part No: Vs6-ent-g-sss-c C) Quantity:8 D) Renewal Dates: 18-nov-2021 To 17- Nov- 2022 2.) Basic Support Coverage Vmware Vcenter Server 6 Standard For Vsphere 6 (per Instance) A) Instance No: 154763190 B) Part No: Vcs6-std-g-sss-c C) Quantity: 2 D) Renewal Dates: 18-nov-2021 To 17- Nov-2022 3.) Vmware Professional Services (8x5 Support For 1 Year) A) Monthly Site Visit For Health Check At Makati Center With Service Reports 6.3 Service Level Items Requirements Statement Of Compliance “comply Or Not Comply” Proof/evidence Of Compliance 1. Change Requests (cr) Cr Must Be Acknowledged By The Sp Within Four (4) Hours Upon Receipt, Mondays To Fridays, 8:00-5:00 Pm. 2. Incident Response A) Help-desk Facility Available Twenty-four By Seven (24x7) To Receive Report On Any Issues B) Incident Response/support Tickets Relayed Through Helpdesk, Email, Phone, Or Instant Messaging Must Be Acknowledged By The Service Provider Within One (1) Hour Upon Receipt, And C) Resolve Issues Within Four (4) Hours Upon Acknowledgement. 3. Service Report A) The Sp Must Provide Service Reports For Each Onsite Support Service Performed And Shall Be Verified And Acknowledged By Cic Authorized Personnel. B) The Sp Shall Submit A Detailed Problem Resolution Report For Every Service Requested Within 24 Hours. It Shall Include Details Of Actions Taken In Resolving The Problem Duly Acknowledged By The Authorized Cic Personnel. 7. Schedule Of Delivery The Service Provider Shall Commence Delivery And Implementation Of The Services Within 30 Calendar Days (lead Time For Delivery Of Non-stock Items) Upon Receipt Of The Notice To Proceed. 8. Terms Of Payment Payment Shall Be Made On The Following: 1. Payment Shall Be Made On A One-time Basis Subject To Submission Of Billing Statement And Other Supporting Documents By The Sp, Subject To The Issuance Of Certificate Of Satisfactory Service By Cic. 2. The Start Of Billing Shall Be Based On The Date Of Issuance Of “certificate Of Acceptance”. Statement Of Compliance Dated This ________________. Signature Of Authorized Representative Printed Name Of Authorized Representative Capacity Duly Authorized To Sign Compliance For And On Behalf Of: ___________________ Annex "c" Omnibus Sworn Statement Republic Of The Philippines ) City/municipality Of ______ ) S.s. Affidavit I, [name Of Affiant], Of Legal Age, [civil Status], [nationality], And Residing At [address Of Affiant], After Having Been Duly Sworn In Accordance With Law, Do Hereby Depose And State That: 1. Select One, Delete The Other: If A Sole Proprietorship: I Am The Sole Proprietor Of [name Of Bidder] With Office Address At [address Of Bidder]; If A Partnership, Corporation, Cooperative, Or Joint Venture: I Am The Duly Authorized And Designated Representative Of [name Of Bidder] With Office Address At [address Of Bidder]; 2. Select One, Delete The Other: If A Sole Proprietorship: As The Owner And Sole Proprietor Of [name Of Bidder], I Have Full Power And Authority To Do, Execute And Perform Any And All Acts Necessary To Represent It In The Bidding For [name Of The Project] Of The [name Of The Procuring Entity]; If A Partnership, Corporation, Cooperative, Or Joint Venture: I Am Granted Full Power And Authority To Do, Execute And Perform Any And All Acts Necessary And/or To Represent The [name Of Bidder] In The Bidding As Shown In The Attached [state Title Of Attached Document Showing Proof Of Authorization (e.g., Duly Notarized Secretary’s Certificate Issued By The Corporation Or The Members Of The Joint Venture)]; 3. [name Of Bidder] Is Not “blacklisted” Or Barred From Bidding By The Government Of The Philippines Or Any Of Its Agencies, Offices, Corporations, Or Local Government Units, Foreign Government/foreign Or International Financing Institution Whose Blacklisting Rules Have Been Recognized By The Government Procurement Policy Board; 4. Each Of The Documents Submitted In Satisfaction Of The Bidding Requirements Is An Authentic Copy Of The Original, Complete, And All Statements And Information Provided Therein Are True And Correct; 5. [name Of Bidder] Is Authorizing The Head Of The Procuring Entity Or Its Duly Authorized Representative(s) To Verify All The Documents Submitted; 6. Select One, Delete The Rest: If A Sole Proprietorship: I Am Not Related To The Head Of The Procuring Entity, Members Of The Bids And Awards Committee (bac), The Technical Working Group, And The Bac Secretariat, The Head Of The Project Management Office Or The End-user Unit, And The Project Consultants By Consanguinity Or Affinity Up To The Third Civil Degree; If A Partnership Or Cooperative: None Of The Officers And Members Of [name Of Bidder] Is Related To The Head Of The Procuring Entity, Members Of The Bids And Awards Committee (bac), The Technical Working Group, And The Bac Secretariat, The Head Of The Project Management Office Or The End-user Unit, And The Project Consultants By Consanguinity Or Affinity Up To The Third Civil Degree; If A Corporation Or Joint Venture: None Of The Officers, Directors, And Controlling Stockholders Of [name Of Bidder] Is Related To The Head Of The Procuring Entity, Members Of The Bids And Awards Committee (bac), The Technical Working Group, And The Bac Secretariat, The Head Of The Project Management Office Or The End-user Unit, And The Project Consultants By Consanguinity Or Affinity Up To The Third Civil Degree; 7. [name Of Bidder] Complies With Existing Labor Laws And Standards; 8. [name Of Bidder] Is Aware Of And Has Undertaken The Following Responsibilities As A Bidder: A) Carefully Examine All Of The Bidding Documents; B) Acknowledge All Conditions, Local Or Otherwise, Affecting The Implementation Of The Contract; C) Made An Estimate Of The Facilities Available And Needed For The Contract To Be Bid, If Any; And D) Inquire Or Secure Supplemental/bid Bulletin(s) Issued For The [name Of The Project]. 9. [name Of Bidder] Did Not Give Or Pay Directly Or Indirectly, Any Commission, Amount, Fee, Or Any Form Of Consideration, Pecuniary Or Otherwise, To Any Person Or Official, Personnel Or Representative Of The Government In Relation To Any Procurement Project Or Activity; And 10. In Case Advance Payment Was Made Or Given, Failure To Perform Or Deliver Any Of The Obligations And Undertakings In The Contract Shall Be Sufficient Grounds To Constitute Criminal Liability For Swindling (estafa) Or The Commission Of Fraud With Unfaithfulness Or Abuse Of Confidence Through Misappropriating Or Converting Any Payment Received By A Person Or Entity Under An Obligation Involving The Duty To Deliver Certain Goods Or Services, To The Prejudice Of The Public And The Government Of The Philippines Pursuant To Article 315 Of Act No. 3815 S. 1930, As Amended, Or The Revised Penal Code. 11. [name Of Bidder] Hereby Assigns The Following Contact Number/s And E-mail Address/es As The Official Telephone/fax Number And Contact Reference Of The Company Where The Cic Bac And Cic Notices May Be Transmitted. Telephone No/s.: ________________________________ Fax No/s.: ________________________________ E-mail Add/s.: ________________________________ It Is Understood That Notices/s Transmitted In The Above-stated Telephone/fax Numbers And/or E-mail Address/es Are Deemed Received As Of Its Transmittal And The Reckoning Period For The Reglementary Periods Stated In The Bidding Documents And The Revised Implementing Rules And Regulations Of Republic Act No. 9184 Shall Commence From Receipt Thereof. In Witness Whereof, I Have Hereunto Set My Hand This __ Day Of ______, 2017 At ____________, Philippines. _____________________________________ Bidder’s Representative/authorized Signatory Subscribed And Sworn To Before Me This __ Day Of [month] [year] At [place Of Execution], Philippines. Affiant/s Is/are Personally Known To Me And Was/were Identified By Me Through Competent Evidence Of Identity As Defined In The 2004 Rules On Notarial Practice (a.m. No. 02-8-13-sc). Affiant/s Exhibited To Me His/her [insert Type Of Government Identification Card Used], With His/her Photograph And Signature Appearing Thereon, With No. ______ . Witness My Hand And Seal This ___ Day Of [month] [year]. Name Of Notary Public Doc. No. ___ Page No. ___ Book No. ___ Series Of ____. Note: “sec. 12. Competent Evidence Of Identity – The Phrase “competent Evidence Of Identity” Refers To The Identification Of An Individual Based On: At Least One Current Identification Document Issued By An Official Agency Bearing The Photograph And Signature Of The Individual, Such As But Not Limited To, Passport, Driver’s License, Professional Regulations Commission Id, National Bureau Of Investigation Clearance, Police Clearance, Postal Id, Voter’s Id, Barangay Certification, Government Service And Insurance System (gsis) E-card, Social Security System (sss) Card, Philhealth Card, Senior Citizen Card, Overseas Workers Welfare Administration (owwa) Id, Ofw Id, Seaman’s Book, Alien Certificate Of Registration/immigrant Certificate Of Registration, Government Office Id, Certification From The National Council For The Welfare Of Disabled Persons (ncwdp), Department Of Social Welfare And Development (dswd) Certification; The Board Resolution Or Secretary’s Certificate Referring To The Said Board Resolution Designating The Bidder’s Authorized Representative And Signatory Need Not Specifically Indicate The Particular Project Where Such Authority Is Given Provided That The Said Authority Covers Activities By Cic.