Tenders of Correctional Service Canada

Investigation Services

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Investigation Services

Optometry Services - Mountain And Kent Institutions

Community Assessments & Parole Supervision (caps)

21301- 25-4785965 Fire Alarm Maintenance Service This Requirement Is For: The Correctional Service Of Canada, Cowansville And Drummond Institutions Trade Agreement: Canadian Free Trade Agreement (cfta), Canada Free Trade Agreements With Chile/colombia/honduras/panama, Canada-peru Free Trade Agreement. Tendering Procedures: All Interested Suppliers May Submit A Bid. Competitive Procurement Strategy: Lowest Priced Compliant Bid. Set-aside Under The Procurement Strategy For Indigenous Business: This Procurement Is Not Subject To Any Set-asides For Indigenous Suppliers. Comprehensive Land Claim Agreement: This Procurement Is Not Subject To A Comprehensive Land Claims Agreement. Security Requirements: This Contract Does Not Include Security Requirements. Nature Of Requirements: The Following Is A Summary Of The Statement Of Work For This Requirement. Correctional Service Of Canada (csc) Is Currently Looking For A Contractor To Proceed With The Annual Inspection And Maintenance Of Its Fire Alarm System At Cowansville And Drummond Institutions. Objectives: Perform The Annual Inspection And Maintenance Of The Fire Alarm System At Cowansville And Drummond Institutions Deliverables: Perform The Annual Inspection Of The Fire Alarm System And Supply All Labour, Material, Equipment, Transportation And Supervision Necessary To Provide Legislated Fire System Testing And Certification For Cowansville And Drummond Institutions. Any Conditions For Participation Of Suppliers Not Specified In Solicitation Documentation: None. Estimated Quantity Of Commodity: See Solicitation Document Statement Of Work And Basis Of Payment. Duration Of Contract And Time Frame For Delivery: Period Of The Contract: The Work Is To Be Performed During The Period Of From February 1, 2025, To January 31, 2028, With The Option To Renew For Two (2) Additional One-year Periods. File Number: 21301-25-4785965 Contracting Authority: Kim Lavallée Telephone Number: 514-235-9156 E-mail: Kim.lavallee@csc-scc.gc.ca Note To Bidders: Bidders Can Obtain The Complete Statement Of Work And Evaluation Criteria By Downloading The Solicitation Document And Associated Documents From The Canada Buys / Tender Opportunities Website. The Crown Reserves The Right To Negotiate With Suppliers On Any Procurement. Documents May Be Submitted In Either Official Language Of Canada (english Or French). After Contract Award, Bidders May Request A Debriefing On The Results Of The Bid Solicitation Process. Bidders Should Make The Request To The Contracting Authority Within Fifteen (15) Working Days Of Receipt Of The Results Of The Bid Solicitation Process. The Debriefing May Be In Writing, By Telephone Or In Person. Procurement Assistance Canada (pac) Offers Seminars To Businesses Interested In Learning How To Sell Goods And Services To The Government Of Canada. The Seminars Are Free. Topics Include: ? Understand The Federal Procurement Process; ? Learn About Searching For Opportunities; ? Find Out How To Bid On Opportunities; ? Discover How To Prepare To Sell To The Government. The Full Schedule Of Seminars Can Be Found On The Procurement Assistance Canada Website, Under Find An Event (procurement Assistance Canada: Find An Event - Canada.ca).

This Is A Republication Of This Notice And Not An Amendment. Access The Original Notice At Https://canadabuys.canada.ca/en/tender-opportunities/tender-notice/pw-21-00974352. If You Are Currently Subscribed To Notifications About This Tender, You Need To Re-subscribe By Following This New Notice. This Is A Public Notice To Advise The Supplier Community That The Correctional Service Of Canada (csc) Intends To Enter Into A Business Account Agreement With A Pre-identified Supplier For The Goods And Services Described In This Notice. Csc Wishes To Allow Other Suppliers To Signal Their Interest In Providing These Goods And Services, By Submitting A Statement Of Capabilities. Csc Will Not Be Awarding A Contract As A Result Of This Notice. Csc Will Be Establishing A List Of Potential Suppliers For The Required Goods And Services. If Another Supplier Submits A Statement Of Capabilities That Meets The Requirements Set Out In This Notice, On Or Before The Closing Date And Time Stated In This Notice, Csc Will Include The Supplier In The List Of Potential Suppliers. 1.0 Definition Of The Requirement: 1.1 Background The Correctional Service Of Canada (csc) Is The Federal Government Agency Responsible For Administering Court-imposed Sentences Of A Term Of Two Years Or More. Csc Is Responsible For Managing Institutions Of Various Security Levels And Supervising Offenders Under Conditional Release In The Community. Csc Is Responsible For Approximately 23,000 Offenders, Of Which 15,000 Are In Federal Custody And 8,000 Are Supervised In The Community. When Inmates Arrive At An Institution, They Are Provided With Essential Items And Can Have Personal Items Sent In From The Community During A Specific Time Period At The Beginning Of Their Sentence. After This Period, And Throughout Their Sentence, Inmates May Purchase Other Items For Personal Use, As Long As They Are Consistent With Csc Internal Directives, Do Not Undermine Rehabilitation Efforts, Do Not Pose A Security Or Safety Concern, And Finally Do Not Exceed The Allowable Property Value For Each Inmate. Inmates Purchase A Variety Of Items Over The Course Of Their Sentence. The Largest Volume Of Purchases Is For Electronics And Associated Items, Followed By Clothing And Footwear. All Items Are Purchased Using Inmate Funds And Are At Zero Cost To Canada (csc). In May 2012, The Economic Action Plan Introduced A New Process For Inmate Purchasing With The Aim Of Increasing Offender Accountability, Standardizing The Approach To Inmate Purchasing Across Canada, And Reducing The Amount Of Time Staff Would Spend On Managing Transactions And Purchasing Items. 1.2 Objectives: Csc Is Seeking To Establish A Business Account Agreement With An E-commerce Company For The Provision Of Inmate Personal Property Within Csc’s Institutions. This Initiative Aims To Increase Efficiencies And Enhance Institutional Safety For Inmates. Csc Has Developed A List Of Items That It Will Make Available For Purchase To Inmates Referenced In Attachment 1. Csc’s Objective Is To Ensure That The Same Items Are Available To All Inmates, At Standardized Costs, Including Delivery, Regardless Of The Institution’s Location. 1.3 Tasks And Deliverables: The Tasks And Deliverables The E-commerce Provider Must Complete Include The Following: Provide A Free Centralized Business Account Which Allows Authorized Csc Personnel To Order Approved Items Via An E-commerce Platform. The Centralized Business Account Must Include The Following Features And Functionalities; Must Include Only The Pre-approved Items; Listed In Attachment 1. Must Be Available On A Round-the-clock Basis (24 Hours/day), 7 Days Per Week, 365 Days Per Year. Must Allow Browsing And Transactions By Authorized Users Only. The E-commerce Provider(s) Must Provide A Unique Username And Password For Each Csc Authorized User. Must Provide A Detailed Order Confirmation For Each Csc Authorized User. Must Provide Returns And Replacements On All Items Listed In Attachment 1. Deliver The Pre-approved Items Ordered By Csc Authorized Users From The List In Attachment 1 To All Csc Institutions. Provide Shipping Country-wide On All Orders And A Standard Shipping Time Of 7 To 14 Calendar Days. Provide Professional Services Via A Designated Account Manager. These Services Must Include, But Are Not Limited To: Business Account Configuration; End Users Profile Account; Predetermined Csc`s Lists Of Items; Shipping Details. Creation Of Bilingual (english And French) Training Materials; Provide English And French Remote Training Sessions (i.e. Using Webinar,) To Csc Personnel. Provide A Bilingual (english And French) Customer Service, By Email And Telephone (including A Toll-free Number), In Order To Respond To Queries That May Include, But Are Not Limited To, Return Procedures, Return Authorization, Password. 1.3 Paper Consumption: A. Should Printed Material Be Required, Double Sided Printing In Black And White Format Is The Default Unless Otherwise Specified By The Project Authority. B. The E-commerce Provider Must Ensure Printed Material Is On Paper With A Minimum Recycled Content Of 30% And/or Certified As Originating From A Sustainably Managed Forest. C. The E-commerce Provider Must Recycle Unneeded Printed Documents (in Accordance With Security Requirements). 1.4 Constraints: 1.4.1 Location Of Work: The E-commerce Provider Must Perform The Work At The E-commerce Provider(s)` Place Of Business. 1.4.2 Language Of Work: The Supplier Must Perform All Work In English And French. 1.4.3 Security Requirements: There Are No Security Requirements Associated With This Requirement. 1.4.4 Institutional Security/lockdown: The E-commerce Provider(s) Must Be Aware That They May Be Faced With Delay Or Refusal Of Entry To Certain Areas Of Csc Institutions At Certain Times (e.g., Due To Institutional Lockdown Or Other Security Related Emergencies) Even If Prior Arrangements For Access May Have Been Made. In The Event That The Delivery Truck Is Refused Entry Due To Institutional Lockdown Or Other Security Related Emergencies, The Following May Be Required: If Access Is Unavailable Upon Arrival To Csc Sites, The E-commerce Provider(s) Will Adopt A Workaround Plan The Institution Has Identified. With The Exception Of Sites Located In Remote Locations, The E-commerce Provider Must Deliver The Orders To A Nearby Facility Csc Has Identified . Where Remote Sites Are Concerned, The E-commerce Provider(s) Must Confirm If Csc Requires Delivery To An Alternate Delivery Location Or If The E-commerce Provider(s) Must Re-attempt Delivery. 2. Criteria For Assessment Of The Statement Of Capabilities (minimum Essential Requirements): Any Interested Supplier Must Demonstrate By Way Of A Statement Of Capabilities That It Meets All Of The Following Requirements: 2.1 The Supplier Must Have Operated An E-commerce Business For The Last Five 5 Years Prior To The Closing Date Of This Notice. During Those 5 Years, The E-commerce Business Must Have Included All Of The Following: Operating An E-commerce Platform Allowing Payment By Credit Card Operating An E-commerce Platform Allowing Users To Order Items Online Via The Supplier’s Website. Providing A Customer Service Function That Includes An Email And Telephone Contact (including A Toll-free Number), In Order To Respond To Queries Including, But Not Limited To Return Procedures, Return Authorization, Password Resets. Having A Quality Assurance (qa) Process And Returns Or Replacement Processes. Having An Order Management And Tracking System Describing The Individual Steps When Orders Are Reviewed And Processed. Having A Reporting System That Can Generate Various Reports, Including, But Not Limited To Payment Information, Such As: - Monthly Record Of Sales Transactions Report. - Inventory Report Including Number Of Products Returned. - Sales Report Including Information Such As The Sales Volume Per Item, Category And Region And Site. 2.2 The Supplier Must Be Able To Provide Shipping And Delivery To All Csc Institutions Listed In Attachment 2. 3. Applicability Of The Trade Agreement(s) To The Requirement This Requirement Is Not Subject To Any Trade Agreement. 4. Set-aside Under The Procurement Strategy For Indigenous Business This Requirement Is Not Subject To Any Set-asides For Indigenous Suppliers. 5. Comprehensive Land Claims Agreement(s) This Requirement Is Not Subject To A Comprehensive Land Claims Agreement. 6. Justification For The Pre-identified Supplier The Pre-identified Supplier Meets All Of The Minimum Essential Requirements Described In This Notice. 7. Government Contracts Regulations Exception(s) This Requirement Is Not Subject To The Government Contracts Regulations As It Is Funded By Inmates And Does Not Provide For The Payment Of Any Money By Csc. 8. Exclusions And/or Limited Tendering Reasons This Requirement Is Not Subject To Any Trade Agreement. 9. Ownership Of Intellectual Property There Are No Intellectual Property Terms In The Agreement. 10. The Period Of The Proposed Agreement Or Delivery Date The Proposed Business Account Agreement Is For A Period Of One (1) Year From The Date Of The Agreement To One (1) Year Later. 11. Cost Estimate Of The Proposed Agreement This Agreement Does Not Provide For The Payment Of Any Money By Csc. Therefore, The Estimated Value Of The Agreement For Csc, Including Option(s), Is $0.00. 12. Name And Address Of The Pre-identified Supplier Name: Amazon Canada 410 Terry Avenue North Seattle, Wa, 98109-5210 13. Suppliers' Right To Submit A Statement Of Capabilities Suppliers Who Consider Themselves Fully Qualified And Available To Provide The Goods And Services And Meet The Other Requirements Described In This Notice, May Submit A Statement Of Capabilities In Writing To The Contact Person Identified In This Notice On Or Before The Closing Date And Time Of This Notice. The Statement Of Capabilities Must Clearly Demonstrate How The Supplier Meets The Advertised Requirements. 14. The Closing Date And Time For A Submission Of A Statement Of Capabilities The Closing Date And Time For Accepting Statements Of Capabilities Is December 31, 2100. 15. Enquiries And Submission Of Statement Of Capabilities Enquiries And Statement Of Capabilities Are To Be Directed To: Stéphanie Gigoux 340 Laurier Avenue West Ottawa, On, K1a 0p9 Email: Stephanie.gigoux@csc-scc.gc.ca 16. List Of Potential Suppliers - Amazon Business Canada - Prototype Integrated Solutions - Zonehobbies

An Advanced Contract Award Notice (acan) Is A Public Notice Indicating To The Supplier Community That A Department Or Agency Intends To Award A Contract For Goods, Services Or Construction To A Pre-identified Supplier, Thereby Allowing Other Suppliers To Signal Their Interest In Bidding, By Submitting A Statement Of Capabilities. If No Supplier Submits, A Statement Of Capabilities That Meet The Requirements Set Out In The Acan, On Or Before The Closing Date And Time Stated In The Acan, The Contracting Officer May Then Proceed With The Award To The Pre-identified Supplier. 1. Definition Of The Requirement: The Correctional Service Canada (csc) Has A Requirement To Provide Elder Programming To Meet The Needs Of Indigenous Offenders. The Elder Helpers Must Be Available To Assist And Supplement The Work Of Elders, Thus Enhancing Indigenous Programming. Csc Is Legislated To Provide Indigenous Offenders With The Opportunity To Further Develop Their Understanding Of Traditional Indigenous Spirituality While Allowing Non-indigenous Offenders To Practice Their Beliefs And Values Systems. 1.1 Objectives: As Required By The Ccra And Individual Correctional Plans, Elder Helpers Are Engaged To Ensure The Accommodation Of Indigenous Spiritual And Cultural Practices. They Assist The Elders In Supporting Indigenous Offenders On Their Traditional Healing Journey, To Further Develop An Understanding Of Traditional Indigenous Culture Through Teachings, Guidance And Counselling. Further, They Utilize Traditional Ceremonies And Practices, Where They Have Been Given The Responsibility To Assist The Work Of Elders, To Promote Healing And Balance. 1.2 Tasks: The Elder Helper Must Provide The Following Services: The Elder Helper Must Assist Indigenous Offenders Within The Federal Institutions To Benefit From Traditional Healing And Contemporary Treatment Interventions By Supporting The Work Of The Elders And The Interdisciplinary Team As Follows: • Ensure Offenders And Staff Approach The Elder Providing Service According To Proper Traditional Protocol. • Ensure An Adequate Supply Of Traditional Ceremonial Material Is On Hand In Order To Ensure The Ceremonial Aspect Of The Work Is Maintained. • Coordinate And Provide Supervision For Offenders During Traditional Ceremonies; With The Elder’s Agreement, Perform Traditional Ceremonies In The Absence Of The Elder (including But Not Limited To, Pipe Ceremony, Sweat Lodge Ceremony And Sharing Circles). • Conduct Group Discussions And Teachings, With The Elder’s Agreement, In The Identification And Proper Use Of Ceremonial Objects For Offenders And Staff. • Assist Staff To Prepare Reports (verbal And Written) And Provide Other Technical Support For Case Management And Parole Processes. • Provide Counselling Services To Offenders As Directed When The Elder Is Unavailable. • Assist In Scheduling Ceremonies And Provide Written Notification Of These Events To Appropriate Elders And Staff. • Provide A List Of Contacts With Offenders, Activities And Ceremonies Attended To The Project Authority Or Their Designate. • Participate In Staff Meetings To Further Enhance Team Concept And To Create And Maintain A Healthy Support Network. • Participate In Meetings With Staff To Facilitate Communication And Cooperation With The Elder. • Provide Cultural Awareness Sessions In Traditional Teachings And Healing To Case Management Team Members And Institutional Staff In Order To Promote A Culturally Safe Environment For Indigenous Offenders. 1.3 Expected Results: Provision Of Indigenous Programming And Elder Helper Services To The Indigenous Offender Population. 1.4 Reporting And Communications 1. The Elder Helper Must Provide Time Sheets At Two-week Intervals To Confirm The Services Provided. 2. The Elder Helper, With The Assistance And Coordination Of The Indigenous Liaison Officer Or Parole Officer, Must Submit Summary Activity Reports Of Their Services To The Project Authority Or Designate At Two-week Intervals By Providing A Summary Of The Tasks And Hours Completed On The Elder Tasks – Weekly Summary And Elder Tasks – Bi-weekly Summary/invoice Provided By The Project Authority. These Reports Will Be Used To Register Progress And For Evaluation Purposes And Must Include The Following Information: (a) Daily Activity Log; (b) Number And Type Of Individual Offender Interviews; (c) Number And Type Of Group Sessions Held (including But Not Limited To Circles, Sweats); (d) Number And Type Of Spiritual Ceremonies Held (including But Not Limited To Family, Sweats, Pipe Ceremonies); And (e) Number And Type Of Collateral Contacts Made (including But Not Limited To With Case Management, Staff, Interventions). 1.5 Paper Consumption: A. Should Printed Material Be Required, Double-sided Printing In Black And White Format Is The Default Unless Otherwise Specified By The Project Authority. B. The Contractor Must Ensure Printed Material Is On Paper With A Minimum Recycled Content Of 30% And/or Certified As Originating From A Sustainably Managed Forest. C. The Contractor Must Recycle Unneeded Printed Documents (in Accordance With Security Requirements). 1.6 Constraints 1.6.1 Location Of Work: A. The Elder Helper Must Perform The Work At: Dillon Sutherland – Saskatchewan Penitentiary, Prince Albert, Sk Asa Thunderchild-king – Edmonton Institution, Edmonton, Ab B. Travel Travel To Other Locations For Approved Escorted Temporary Absences Or Meetings Must Have Prior Authorization Of The Project Authority And Will Be Reimbursed At Cost Without Any Allowance For Overhead Or Profit. 1.6.2 Language Of Work: The Contractor Must Perform All Work In English. 1.6.3 Security Requirements: This Contract Includes The Following Security Requirements: 1. The Contractor Personnel Requiring Access To Protected Information, Assets Or Sensitive Work Site(s) Must Each Hold A Valid Reliability Status, Granted Or Approved By Correctional Services Canada (csc). 2. The Contractor Must Not Remove Any Protected Information Or Assets From The Identified Work Site(s), And The Contractor Must Ensure That Its Personnel Are Made Aware Of And Comply With This Restriction. 3. Subcontracts Which Contain Security Requirements Are Not To Be Awarded Without The Prior Written Permission Of Csc Departmental Security. 4. The Contractor Must Comply With The Provisions Of The: A. Security Requirements Check List, Described In Annex C; B. Directive On Security Management: Appending F “mandatory Procedures For Security In Contracts And Other Arrangements Control” 2. Criteria For Assessment Of The Statement Of Capabilities (minimum Essential Requirements): Any Interested Supplier Must Demonstrate By Way Of A Statement Of Capabilities That It Meets The Following Requirements: Assisting With And Attending Indigenous Ceremonies Are Something Elder Helpers Have Been Taught. The Supplier Must Provide Their Experience As An Elder Helper And How It Was Acquired. The Supplier Must Have A Minimum Of Two (2) Years Of Cumulative Experience, Calculated By Combining Any Experience Obtained In The Three Following Areas. The Supplier Must Have Acquired This Experience Over The Past 10 Years Before The Date Of The Closing Of This Acan: • Assisting And Supporting An Elder; • Providing Counselling And Guidance According To The Traditions And Teachings; • Conducting Group Discussions; And • Assisting Others In Preparing Reports (verbal And Written). The Supplier Must Demonstrate In Writing That They Have The Knowledge And The Experience Required In The Essential Requirements. The Supplier Must Provide A Resume And Two (2) References Who Can Confirm Their Work As An Elder Helper. 3. Applicability Of The Trade Agreement(s) To The Procurement This Procurement Is Not Subject To Any Trade Agreement. 4. Set-aside Under The Procurement Strategy For Indigenous Business This Procurement Is Set-aside For An Indigenous Supplier In Accordance With The Government Procurement Strategy For Indigenous Business (psib). Therefore, Only Suppliers Who Meet The Definition Of An Indigenous Business, As Defined In The Psib, May Submit A Statement Of Capabilities. This Restriction Does Not Apply To Contracts With Individuals Who Are Elder Helpers. 5. Comprehensive Land Claims Agreement(s) This Procurement Is Not Subject To A Comprehensive Land Claims Agreement. 6. Justification For The Pre-identified Supplier There Is A Limited Number Of Suppliers Available To Provide Elder Helper Services To Meet The Reintegration Needs Of Csc Indigenous Offenders. The Pre-identified Supplier Meets All Of The Minimum Essential Requirements Described In This Acan. 7. Government Contracts Regulations Exception(s) The Following Exception To The Government Contracts Regulations Is Invoked For This Procurement Under Subsection: (d) Only One Person Is Capable Of Performing The Contract. 8. Exclusions And/or Limited Tendering Reasons This Procurement Is Not Subject To Any Trade Agreement. 9. Ownership Of Intellectual Property There Are No Intellectual Property Terms In The Contract. 10. Period Of The Proposed Contract Or Delivery Date See Section 12. Name And Address Of The Pre-identified Supplier. 11. Cost Estimate Of The Proposed Contract See Section 12. Name And Address Of The Pre-identified Supplier. 12. Name And Address Of The Pre-identified Supplier Name: Dillon Sutherland Address: Duck Lake, Sk Period Of The Proposed Contract: 4 Years, From April 1, 2025, To March 31, 2029. Cost Estimate Of The Proposed Contract: $345,708.48 (gst/hst Extra). Name: Asa Thunderchild-king Address: Edmonton, Ab Period Of The Proposed Contract: 1 Year, From February 1, 2025, To January 31, 2026. Cost Estimate Of The Proposed Contract: $68,323.43 (gst/hst Extra). 13. Suppliers' Right To Submit A Statement Of Capabilities Suppliers Who Consider Themselves Fully Qualified And Available To Provide The Goods, Services Or Construction Services Described In The Acan, May Submit A Statement Of Capabilities In Writing To The Contact Person Identified In This Notice On Or Before The Closing Date And Time Of This Notice. This Statement Of Capabilities Must Clearly Demonstrate How The Supplier Meets The Advertised Requirements. 14. Closing Date And Time For A Submission Of A Statement Of Capabilities The Closing Date And Time For Accepting Statements Of Capabilities Is December 23, 2024, At 2:00 Pm Cst. 15. Inquiries And Submission Of Statements Of Capabilities Inquiries And Statement Of Capabilities Are To Be Directed To: Stephanie Kelbough Regional Procurement Officer Regional Headquarters, Prairies Telephone: 306-659-9300 E-mail: 501contracts@csc-scc.gc.ca

The Information Management Services (ims) Section Of Correctional Service Canada (csc) Requires The Services Of Senior Informatics Professional Resources With Knowledge And Experience In Supporting And Assisting With Protected B-compliant Cloud Engineering, Architecture, Deployment, Security And System Administration, In Accordance With The Government Of Canada (gc) Directives And Policies For Cloud-based Gc Services (https://www.canada.ca/en/government/system/digital-government/digital-government-innovations/cloud-services.html). This Contract Is To Provide Delivery Assistance For Csc’s Ims Cloud Strategy Two Main Objectives To Be Met In The Coming Years. The First Objective Is Modernizing Csc’s Cloud Development And Provisioning Approach By Leveraging Infrastructure As Code And Development - Security - Operations (devsecops) Best Practices. This Will Involve A Redesign Of Some Foundational Services And A New Azure Core Platform Landing Zone Deployment. The End Goal Is Secure, Repeatable, And Predictable Patterns That Will Be Leveraged To Accelerate Csc’s Application Migrations To The Public Cloud. The Second Objective Is To Migrate Csc’s Existing National Applications To The Public Cloud, With An Initial Target Of Migrating 25 Percent. Csc Will Derive Numerous Benefits For Canada’s Security From Modernizing Csc Applications And Moving Them To The Cloud, Including: • Reducing The Risk And Lowering The Cost And Level Of Effort Of Migrating Csc’s Systems To Enterprise Data Centres As Part Of Shared Services Canada (ssc)’s Workload Migration Project. • Modernizing Legacy Applications To Allow The Csc To Reduce Its Risk Of Exposure To Unsupported Technology For Which Finding Expertise Is Extremely Challenging (reduces Technical Debt). • Attracting Talent To Csc And Enabling Csc’s Workforce To Work Smarter. • Optimizing Csc’s Processes And Tools.