CAMARINES NORTE WATER DISTRICT Tender

Description Engagement Of An Iso Technical Consultant In Preparation For The Iso 9001:2015 Quality Management System Surveillance Audit For Camarines Norte Water District (cnwd) I. Introduction The Iso Quality Management System (qms) Certification, Specifically Iso 9001:2015, Is Essential For Water Districts As It Enhances Service Quality, Streamlines Processes, And Ensures Compliance With Legal And Regulatory Requirements. In The Water Industry, Iso Certification Fosters A Culture Of Continuous Improvement, Encouraging Water Utilities To Regularly Assess And Enhance Their Processes And Services, Particularly Since Water Is A Fundamental Necessity For Humans. Camarines Norte Water District (cnwd) Is Dedicated To Demonstrating Reliability And Providing High-quality Service To Build The Trust And Confidence Of Its Consumers. As Part Of This Commitment, Cnwd Has Pursued Iso Certification For Its Qms. Since 2018, Cnwd Has Complied With Iso Standards And Undergone Annual Follow-up Audits To Maintain The Implementation Of These Standards. Following Its Successful Second Recertification Audit Last Year, Cnwd Is Preparing For Its First Surveillance Audit, Which Will Be Conducted By An International Certifying Body. To Ensure Continued Compliance, Cnwd Seeks A Consultant To Provide Accurate Guidance, Identify Potential Risks, And Promote A Proactive Approach To Compliance And Certification. Ii. Objective The Camarines Norte Water District (cnwd) Will Hire An Iso Consultant To Assist Cnwd Management In Maintaining The Quality Management System Aligned With The Iso Standards. Iii. Project Site The Project Site Will Be At Camarines Norte Water District’s Office In Vinzons Avenue, Barangay Lag-on, Daet, Camarines Norte. Iv. Documents And Eligibility Requirements The Consultant Must Provide The Cnwd A Copy Of His/her Professional License And Curriculum Vitae (sec. 54.7 And Annex “h” Documentary Requirements For Alternative Methods Of Procurement Updated Irr Of Ra 9184 Government Procurement Act).an Original Copy Of His/her Professional License Should Be Shown. V. Scope Of Work The Consultant Is Expected To Provide The Following Services: 1. Provision Of Iso 9001:2015 Quality Management System Standards; 2. Documentation And Review Of Iso Manual And Procedures In Accordance With The Iso 9001:2015 Standard; 3. Conduct Internal Audits Of All Departments/divisions; 4. Prepare Management Review; And 5. Qms Pre And Post-audit Assistance. Vi. Contract Period The Contract Period Or Term For The Service Described In This Term Of Reference (tor) Shall Be 100 Days From The Signing Of The Contract. Vii. Responsibilities Of Consultant The Consultant Shall Have The Following Responsibilities: 1. Responsible In The Preparation Of All Necessary Documents Related To External Audit; 2. Update And Revise Documents Of All Manuals And Ensure That Updates And Revisions Are Properly Documented Alongside With Appropriate Dissemination Of The Changes Among The Staff, Concerned Departments And The Management Or Draft Revision As May Be Requested By The District. 3. Gather All Data Relevant To The Collection And Analysis Of Records; 4. Present Data Analysis Report To The Management And Provide Necessary Recommendations Aligned To The Issuance Of The Iso Certificate; 5. Provide Top Management The Interpretation Of All The Evaluation Conducted; 6. Assist The District In Ensuring That Management Responsibilities Are Carried Out In Accordance With Iso Standard; 7. Prepare Qms Documents And Reports To Be Discussed In Management Meetings And Draft The Minutes Of Such Meetings For Review And Signature Of The Top Management; 8. Provide Advice To The District In Carrying Out Management Review, Contract Review And Documents Review; And Draft The Reports For Management’s Approval; 9. Provide Advice And Assistance To The Management And Ensure Effective Performance Of Its Functions; 10. Provide Report On The Attainment Of The Quality Objective By Each Division/unit; 11. Ensure That Qms Document Control Procedures/measures Are Properly Observed And Implemented; 12. Assist The District In Planning, Scheduling, Coordinating And Conducting Internal Audits; 13. Provide Advice And Recommendations To The District In Dealing With Any Non- Conformity Or Observations That May Be Identified By Internal And External Auditors; 14. Ensure That Corrective Actions Are Taken To Address Non-conformities And Causes Of Potential Problems; 15. Must Be Available For The Offsite Consultancy Thru Electronic Mails. Viii. Responsibilities Of The Cnwd The Cnwd Shall Have The Following Responsibilities: A. Provide For The Venue For The Conduct Of The Necessary Meetings And Workshops; B. In-charge For The Reproduction Of The Required Documents; C. Provide Administrative Support To All Activities Related To Iso Surveillance Audit; D. Ensure The Full Support And Cooperation Of The Board Of Directors, Management And Employees In All Stages Of The Undertaking. Ix. Selection Criteria Evaluation Shall Be Based On The Quality-cost Based Evaluation Procedure Wherein The Technical Proposal Together With The Financial Proposal Shall Be Considered. The Criteria And Rating System For The Selection Of The Winning Consultant Are As Follows: Evaluation Criteria Weight Technical Proposal 70% Financial Proposal 30% Total 100% The Technical Proposal Shall Have The Following Sub-criteria: Evaluation Criteria Weight 1. Qualification Of The Consultant 20% 2. Experience Of The Consultant 30% 3. Approach And Methodology 20% Total 70% 1. Qualification Of The Consultant (20%) A. Number Of Years Of Consulting Experience (iso 9001) Equivalent Points 9 Years And Above 20 7-8 Years 15 5-6 Years 10 3-4 Years 5 2. Experience Of The Consultant (30%) A. Number Of Completed Projects Certified To Iso (9001) Equivalent Points For Water Utilities 11 And Above Completed Projects 30 9-10 Completed Projects 25 7-8 Completed Projects 20 5-6 Completed Projects 15 3-4 Completed Projects 10 3. Approach And Methodology (20%) A. Clarity Of Proposed Methods And Approaches To Be Used, Their Feasibility, Soundness And Innovativeness 10 B. Comprehensiveness 10 • Completeness Of Activities • Logical Sequence Of Activities • Appropriate Timing Of The Activities • Flexible Enough, Can Be Modified Easily, If Necessary The Financial Proposal Shall Be Computed As Follows: 1. The Lowest Financial Proposal Shall Receive The Maximum Score Of 30% 2. The Scores Of The Other Financial Proposal Shall Be Computed Using Formula Financial Score = Lowest Financial/financial Proposal Of The Proponent X 100 X 30% X. Approved Budget For The Contract The Approved Budget For The Contract Is One Hundred Sixty Thousand Pesos (p160,000.00) And Shall Be Deemed To Include The Cost Of All Taxes, Duties, Fees, Levies And Other Charges Imposed Under Applicable Law. Xi. Schedule Of Payments The Technical Consultant Shall Be Paid According To The Following Breakdown, Upon Agreement By Both Parties And To Be Stipulated In The Contract. 15% Upon Signing Of The Contract And Submission Of The List Of Documents Needed For The Surveillance Audit 45%upon Completion Of The Following: A. Gathering And Completion Of Data And Pertinent Documents For Revision Of Quality Manual (if Any). B. Necessary Revision Of The Procedures, Work Instructions And Departmental Forms And Submission Of The Soft Copy To The Top Management; C. Evaluation Of The Context Of The Organization. D. Evaluation Of The Risk Register. E. Evaluation Of The Effectiveness Of Qms. F. Training On Internal Quality Audit; 40% Upon Completion Of The 2nd Step Prior To Surveillance: 1. Internal Audit 2. Internal Audit Result 3. Management Review; 4. Readiness Of The District For Surveillance Audit 5. Successful Completion Of Surveillance Audit (external Audit) Including The Rectification Of Non-conformity Findings, If Any. Transportation And Accommodation Shall Be At The Expense Of The Consultant. Xii. Selection Process The Procurement Of The Consulting Services Shall Be Based On Applicable Government Laws, Rules And Procedures.