Call Center Tenders

Details: Rental, installation, maintenance and insurance of a remote assistance solution including all equipment including a call center with reception and processing of calls and alarms as well as administrative management of the service for the elderly and disabled people of the Department of the Somme. Rental, installation, maintenance and insurance of a remote assistance solution including all equipment including a call center with reception and processing of calls and alarms as well as administrative management of the service for the elderly and disabled people of the Department of the Somme.

Details: The Purpose Of This Request For Information (rfi) And Draft Performance Work Statement (pws) Is To Solicit Feedback From Industry On An Upcoming Planned Solicitation For A Third-party Administrator (tpa) For The World Trade Center (wtc) Health Program. the Wtc Health Program Is A Limited Benefit Federal Health Care Program That Provides High-quality, Compassionate Medical Monitoring And Treatment For Wtc-related Conditions To Those Directly Affected By The September 11th Attacks In New York, At The Pentagon, And In Shanksville, Pennsylvania. The Program Is Administered By The National Institute For Occupational Safety And Health (niosh), Part Of The Centers For Disease Control And Prevention (cdc), A Component Of The U.s. Department Of Health And Human Services (hhs). the Wtc Health Program Tpa Receives And Processes Enrollment Applications And Certification Requests For Niosh Decision-making; Maintains Member Demographic Information; Manages A Call Center; Manages And Maintains Provider Networks On Behalf Of The Wtc Health Program; Administers Wtc Health Program Benefits; And Processes Medical Claims. attached, Please Find: 1. The Draft Pws For This Acquisition. 2. Attachment 001, A Glossary Of Terms And Acronyms Used In The Pws. 3. Attachments 012, 013, And 015, Process Flow Charts For The Current Enrollment, Certification, And Transfer Processes, Respectively. 4. Attachment 101, A Shell Of Summary Volume Data. This Spreadsheet Describes The Data From All Operational Areas Of The Wtc Health Program That Cdc/niosh Intends To Provide With The Solicitation To Inform Prospective Offerors Of The Historical Volume Of Member Enrollment, Claims, And Other Data. please Note That All Other Attachments Referenced In The Pws Are Intended To Be Provided Once A Solicitation Is Issued. interested Parties Are Encouraged To Review The Pws And Provide Feedback To Cdc/niosh. Responses May Be In The Form Of Redlines/tracked Changes/comments In The Word Document Itself, And/or In A Separate, Stand-alone Document. Interested Parties May Also Use The Attached Questions And Answers Template To Submit Questions About This Pws To Cdc/niosh. in Addition To Feedback On The Draft Pws, Cdc/niosh Is Interested In Industry Feedback On The Following Questions: 1. What Information About The Wtc Health Program Would You Need, Beyond (a) What Is Included In The Pws And (b) The Data That Is To Be Provided In The Shell Of Summary Volume Data Spreadsheet, To Develop A Proposal In Response To This Pws? 2. What, If Any, Monetary Or Non-monetary Incentives To Motivate Contractor Performance Would You Like To See Considered For This Contract? 3. Would You Like To See Any Particular Contract Structure (e.g., Structure Of The Contract Line Items) And Compensation Arrangement For The Various Tasks In The Pws? 4. What Evaluation Factors Would You Recommend Cdc/niosh Consider To Facilitate Cdc/niosh Selecting The Contractor And Proposal That Is The Best Value To The Wtc Health Program? please Submit All Responses To Contract Specialist Joshua Houston At Jhouston@cdc.gov. Responses Are Requested By October 25, 2024. in Addition To Submitting Written Responses, Cdc/niosh Is Offering The Opportunity For A Limited Number Of Firms To Share Their Feedback On The Draft Pws And This Acquisition In A One-on-one Microsoft Teams Call With Cdc/niosh. These Calls Are Planned To Take Place Between October 21, 2024, Through October 25, 2024. If Your Firm Is Interested In Participating In One Of These Calls, Please Contact Contract Specialist Joshua Houston At Jhouston@cdc.gov. Please Note That There Is A Limited Number Of Calls That Cdc/niosh Intends To Hold; These Calls Will Be Scheduled With Firms At The Discretion Of Cdc/niosh, And The Opportunity For A Call Is Not Guaranteed. Further, Cdc/niosh Will Not Use These Calls To Provide Feedback On A Firm’s Proposed Approach To Perform This Work, Nor Will Cdc/niosh Use These Calls As An Opportunity To Share Information Outside That Which Is Already Included In This Posting And The Attached Files. following Receipt And Consideration Of Industry Feedback, Cdc/niosh Intends To Release A Solicitation On Or About Mid-january 2025, With Award Of A Contract Expected In September 2025. Please Note These Dates Are Subject To Change And Are Provided For Informational Purposes Only. this Rfi And Draft Pws Is Issued Solely For Informational And Planning Purposes And Is Not A Solicitation For Proposals, Proposal Abstracts, Or Quotations. Release Of This Rfi And Draft Pws Shall Not Be Construed As A Commitment To Procure Items Or Services. Responses Are Not Offers And Cannot Be Accepted By The Government To Form A Binding Contract. the Government Will Not Pay For Any Cost Incurred In Response To This Rfi And Draft Pws; All Associated Costs With Responding To This Rfi Are Solely At The Respondent’s Expense. respondents Should Indicate Which Information In Their Response They Consider To Be Proprietary. Responses Will Assist The Government In The Development Of This Future Planned Acquisition.

Details: Individual Licenses for Access to a Virtual Platform for English Courses & The United Nations Development Program (UNDP) Invites You to Participate in the Competitive Process: Invitation to Bid (ial) identified with the Number undp-pan-00338, for the Supply Individual Licenses for Access to a Virtual Platform for Learning the English Language in Face-to-Face Mode, Virtual Classes, Marine Program, Mobile Actions and for Call Center Agents of the Language Course of the National Institute of Vocational Training and Training for Human Development (inadeh) at the National Level. If you are interested in submitting a bid in response to this ial, prepare your proposal in accordance with the requirements and procedure established in this ial and submit it within the deadline established in the system. If you need any clarification, we request that you contact the email address ofcompras.pa@undp.org and include in the email the number of the process described above. If You Are Registered As A Provider And Need More Clarification Related To This, Please Use The Messaging Function Of The System. The Quantum System Has Messaging Functionality That Allows Proponents To Write Their Explanatory Queries Directly On The Same Platform. Offers must be sent directly into the system by following this link: http://supplier.quantum.partneragencies.org and using the profile you already have on the portal. In case you have never registered before, you can register a profile using the registration link shared through the procurement notice and following the instructions in the guides available on the UNDP website: https://www.undp.org /procurement/business/resources-for-bidders. Do not create a new profile if you already have one. Use the Forgotten Password feature in case you do not remember the password or username from the previous registration. Pre-Conference A pre-conference will be held (see the details of this in the Process Data Sheet) Please RSVP At Least 24 Hours Before The Date Indicated, By Using The Quantum System Messaging Tool, Inside of the Negotiation Or Send an Email to Adquisiciones.pa@undp.org Remember to put the Process Number and Name in the subject of the email. Thanks for your attention. Procurement Unit United Nations Development Program Panama Office Email: Acquisiciones.pa@undp.org

Description: Sources Sought Notice the Government Does Not Intend To Award A Contract On The Basis Of This Sources Sought Or To Otherwise Pay For The Information Solicited. although "proposal," "offeror," Contractor, And "offeror" May Be Used In This Sources Sought Notice, Any Response Will Be Treated As Information Only. It Shall Not Be Used As A Proposal. any Information Received From A Contractor In Response To This Sources Sought May Be Used In Creating A Solicitation. Any Information Received Which Is Marked With A Statement, Such As "proprietary" Or "confidential," Intended To Restrict Distribution Will Not Be Distributed Outside Of The Government, Except As Required By Law. this Is A Sources Sought Notice In Support Of The Syracuse Va Medical Center For Market Research Purposes Only To Determine The Availability Of Potential Businesses With Capabilities To Provide The Requirement Described Below. Potential Offerors Are Invited To Provide Feedback Via E-mail To Lisa.harris4@va.gov. Responses Will Be Used To Determine The Appropriate Acquisition Strategy For A Potential Future Acquisition. All Responses Due By March 29, 2024, At 14:00 Edt. potential Contractors Shall Provide, At A Minimum, The Following Information: 1) Company Name, Address, And Point Of Contact, Phone Number, E-mail Address, And Sam Id. 2) Anticipated North American Industry Classification System (naics) Code Is 517111: Wired Telecommunications Carriers. If You Believe A Different Naics Is More Appropriate, Please Indicate With Your Response. is Your Firm Eligible For Participation In One Of The Following Small Business Programs? If So, Please Indicate The Program. [ ] Yes [ ] No Small Business (sb) [ ] Yes [ ] No Hubzone [ ] Yes [ ] No Small Business 8(a) [ ] Yes [ ] No Small Disadvantaged Business (sdb) [ ] Yes [ ] No Women-owned (wo) Small Business [ ] Yes [ ] No Service Disabled Veteran Owned Small Business (sdvosb) [ ] Yes [ ] No Veteran Owned Small Business (vosb) [ ] Yes [ ] No Other (please Specify) 3) What Additional Information Would The Government Need To Provide For You To Be Able To Submit An Accurate And Complete Offer With Full Understanding Of The Requirements If We Post A Formal Solicitation? 4) Provide A Brief Capability Statement (max 2 Pages) With Enough Information To Determine If Your Company Can Meet The Requirement. The Capabilities Statement For This Sources Sought Is Not Expected To Be A Request For Quotations, Request For Proposals Or Invitation For Bids, Nor Does It Restrict The Government To An Ultimate Acquisition Approach, But Rather The Government Is Requesting A Short Statement Regarding The Company S Ability To Provide The Services Outlined Below. Any Commercial Brochures Or Currently Existing Marketing Material May Also Be Submitted With The Capabilities Statement. Submission Of Capabilities Statement Will Assist Our Office In Tailoring The Requirement To Be Consistent With Industry Standards. The Capabilities Will Be Evaluated Solely For The Purpose Of Determining To Set-aside For The Small Business (sb) Community Or To Conduct As An Unrestricted Procurement. Other Than Small Businesses May Respond To This Notice In The Event The Market Does Not Indicate Sb Interest. This Synopsis Is For Information And Planning Purposes Only And Is Not To Be Construed As A Commitment By The Government. The Government Will Not Pay For Information Solicited. Respondents Will Not Be Notified Of The Results Of The Evaluation. note: Do Not Include Proprietary, Classified, Confidential, Or Sensitive Information In Responses. not Responding To This Sources Sought Does Not Preclude Participation In Any Future Or Potential Solicitation, Or Request For Quotation. It Is The Intent Of The Va To Use The Information Gathered For Market Research Purposes Only. If A Formal Solicitation Is Released, It Will Be Posted Via The Contracting Opportunities Website Located At Sam.gov. description Of The Requirement: this Procurement Is To Provide Service, Maintenance, Replacement Equipment, And Programming Of Existing Satellite Television Service At The Syracuse Va Medical Center, 800 Irving Hill Avenue, Syracuse, New York 13210-2716. The Contractor Shall Furnish All Labor, Supervision, Management Support, Equipment, Supplies And Materials. The Period Of Performance Is Anticipated To Be From May 1, 2024 April 30, 2025, With The Provision Of Four (4) Option Years. a.3.1 Schedule work Hours Are From 8:00 Am 4:30 Pm Est, Monday Through Friday, Excluding Federal Holidays. The Following Are Federal Holidays Observed By The Facility And The Contractor Shall Not Expect Access To The Va Facility On These Dates Unless Notified Otherwise By The Contracting Officer Representative (cor). new Year's Day Labor Day martin Luther King, Jr. Columbus Day washington's Birthday Veterans Day memorial Day Thanksgiving Day juneteenth Christmas Day independence Day a.3.2 Scope Of Work the Contractor Shall Provide Satellite Subscription Television Service For Patient Entertainment At The Syracuse Va Medical Center. Three Hundred (300) Televisions Are Covered Under This Scope Of Work, Which Is Subject To Change. Service Is Required To Be Compatible With Pre-existing Equipment. the Contractor S Equipment Is Required To Be Compatible With Our Existing Satellite Television Equipment Shown In Table 1. This Equipment Consists Of A Modulated Rack System With Existing Head End Room With Modulators And Combiners Also Slim Line Satellite Dish. table 1: equipment model directv h25 Hd Receivers clear Qam Hd Modulators zv 2540 Hd the Contractor Shall Supply All Necessary Labor, Equipment, Materials, And Continuing Maintenance Service To Provide A Working System For Offered Channels. we Are Seeking 22 Channels With The Following Stations: Fox 68/hd, Abc/hd, Discovery/hd, Usa/hd, Animal Planet/hd, Hallmark/hd, Tnt/hd, Cbs/hd, Nbc/hd, A & E/hd, History/hd, Bravo/hd, Wcny, Syfy/hd, Lifetime/hd, Wnys, Cnn/hd, Tbs/hd, C Span/hd, Food Network/hd, Hgtv/hd, And Weather Channel /hd. note: The Va Has The Right To Add And/or Remove Channels. However, It Is Likely The Va Will Add Va Only Channels To The List Above. reliability: the Contractor Shall Be Responsible For Maintaining The Operation Of The Hardware Pertaining To Satellite Television Service. maintenance And Support: maintenance And Support Will Begin After The Installation And Testing Is Complete And Accepted By The Va Site. maintenance And Support Will Be Provided Throughout The Option Year Periods, If Exercised By The Government. the Contractor Shall Provide 24-hour/7-day/365-day (24x7x365) User Support Through A Call Center. the Satellite Television Service Shall Be Available To A User On A 24x7x365. maintenance Shall Be Scheduled During Off Peak Hours, After 3:00 Pm. the Contractor Shall Provide 24x7x365 Technical Support. the Contractor Shall Provide On-site Support When Required By The Va. the Contractor Shall Physically Respond Onsite Within 24 Hours For Issues That Require Onsite Support. contractor Shall Notify The Cor At A Minimum Two Hours Prior To Any Onsite Scheduled Or Repair Work. installation Requirements: the Contractor Shall Procure All Equipment And Services Necessary For The Complete Installation Of Satellite Television Service. modifications: as A Fixed Price Requirements Contract With Option Years, It Is Reasonable To Expect That Usage And/or Requirements May Change During The Contract Period. It Is Also Reasonable To Expect That The Government Requirements May Result In The Discontinuance Of Any Item Or Require A New Product Under This Contract. in Order To Satisfy Any Such Needs/changes, The Government Reserves The Right To Negotiate With The Contractor To Add Or Delete Items. Upon Mutual Agreement, The Contract Shall Be Modified Accordingly To Reflect Such Agreed Upon Changes. The Contractor Shall Invoice Accordingly Against The Contract. changes Determined By The Contracting Officer To Be Within The General Scope Of The Contract Shall Be Made In Accordance With Far Part 43, Contract Modifications, And Shall Not Necessitate New Solicitation Proceedings. id Badges: all Contractor Personnel Are Required To Wear Identification (i.d.) During The Entire Time They Are On The Va Properties. i.d. Badges Must Have An Identification Picture, Name Of The Individual, And The Name Of The Represented Company Depicted On It. parking: it Is The Responsibility Of The Contractor S Personnel To Park In The Appropriate Designated Parking Areas. Parking Information Is Available From The Va Police And Security Service. The Va Facilities Will Not Invalidate Or Make Reimbursement For Parking Violations Of The Contractor S Personnel Under Any Circumstances. travel: transportation Charges For Contractor S Service Personnel Shall Be Included In Contract Price And Will Not Be Billed Separately. contracting Officer Representative (cor): the Contracting Officer S Representative (cor) Shall Be Identified By The Contracting Officer After Contract Award. the Cor Shall Be The Contractor S Primary Point-of-contact And Will Have Limited Authority In Relation To The Contract-identified In His/her Delegation Of Authority. A Copy Of The Cor S Delegation Of Authority Will Be Provided To The Contractor After All Required Signatures Have Been Obtained.

Purchaser Name: 112 EMERGENCY CALL CENTER DIRECTORATE | Car Rental Service Will Be Provided

Details: In Accordance With Federal Acquisition Regulation (far) 10.002(b) (2) (i), This Notice Is Issued For The Purpose Of Conducting Market Research. Market Research Is Being Conducted To Determine If There Are Potential Businesses With The Capacity And Experience To Perform The Required Work. This Notice Is Not To Be Misconstrued As A Request For Proposal Or Quotation. This Notice Does Not Represent A Commitment By The Government To Issue A Solicitation Or Award A Contract. there Is No Solicitation At This Time. This Request For Capability Information Does Not Constitute A Request For Proposals; Submission Of Any Information In Response To This Market Survey Is Purely Voluntary; The Government Assumes No Financial Responsibility For Any Costs Incurred. acknowledgment Of Responses May Not Be Made And Respondents Will Not Be Notified Regarding The Results Of The Government’s Evaluation Of The Information Received. The Determination To Proceed With The Acquisition Is Within The Discretion Of The Government.telephone Inquiries Will Not Be Accepted. please Be Reminded That A Prospective Offeror Interested In Obtaining A Contract Award With The Government Must Be Registered In The Federal Government's System For Award Management (sam) Database. Additional Information Regarding Contractor Registration Can Be Obtained Through Www.sam.gov. All Qualified Small Businesses, Including 8(a) Firms, Are Encouraged To Participate. description Of Services the Office Of The Senior Procurement Executive (ospe) On Behalf Of The Employee Benefits Security Administration (ebsa), Seeks To Obtain Contracted Services For Online Access To Reports And Databases That Provide Detailed Information, Both Historical, Current, And Projected, On Markets, Investment Vehicles And Stakeholders Impacted By Various Proposed Regulatory Actions. to Accomplish These Goals Effectively And Efficiently, Ebsa Requires Online Access To Reports And Databases That Provide Detailed Information, Both Historical, Current, And Projected, On Markets, Investment Vehicles And Stakeholders Impacted By Its Regulations. The Information Shall Also Support Ebsa’s Research Work And Enforcement Program. Reports And Data Shall Provide Historical And Projected (as Designated) Data And Information In The Following Areas: u.s. Retirement Markets: historical And Projected Assets In Defined Benefit (db) Plans, Defined Contribution (dc) Plans And Iras projected Annual New Ira Rollover Contributions retirement-related Data Analyses And Industry Trends produce Customized Dc Market Projections u.s. Retirement End-investor: historical And Projected Ira Rollover Contributions From Dc Plans participants’ Reason To Contact Call Centers projected 401(k) Contributions And Distributions u.s. Defined Contribution Distribution: information About Dc Plan Litigations anticipated Changes In Dc Plan Investment Menu micro, Small, Mid-sized Plan Market Profile For Most Recent Year services Offered By Call Centers To Plan Participants u.s. Environmental, Social, And Governance Investing: information On How Institutional Investors And Retail Investors Use Esg Factors, information On How Asset Managers Deal With Data Challenges And The Datasets That They Currently Use. historical Data Of Esg Asset Sizing For The Last Decade By Vehicle Type. u.s. Alternative Investments: growth In Spacs distribution And Use Of Alternative Investments Including Non-traded Real-estate Investment Trusts (ntrs), Business Development, Interval Funds And Cryptocurrency u.s. Broker-dealer (bd) Marketplace: historical Bd Advisor Market Share And Headcount projected Bd Advisor Market Share And Headcount historical Bd Market Share Between Employee Vs. Independent Advisor historical Market Share Between Bd Vs. Registered Investment Advisor (ria) u.s. Registered Investment Advisor (ria) Marketplace: historical Ria Advisor Market Share And Headcount projected Ria Advisor Market Share And Headcount aum-based Advisory Fees, Most Recent Year investment Product Use And Retirement Income Methods, Most Recent Year u.s. Retail Investor Advice Relationship: important Factors In Choosing An Advisor, Most Recent Year willingness To Pay For Advice And Investor-reported Fee Structure, Most Recent Year level Of Satisfaction With Primary Advisor, Most Recent Year investor-reported Vs. Investors’ Preferred Fee Structure u.s. Managed Accounts sizing And Survey Results Of The Fee-based Platform Landscape (mf, Etf, Sma Wrap, Rep-as-pm, Uma, Etc.) sizing And Survey Results Of The Retail Sma Landscape Viewed By Provider And Asset Class u.s. Private Banks And Trust Companies sizing Of The Private Bank, Superregional, Regional, And Community Bank Trust Wealth Management Landscape leaderboards Of Each Channel survey Results From Advisors With These Bank Channels u.s. Advisor Metrics sizing Of The Broker/dealer And Registered Investment Advisor Landscape advisor Survey Results Focused On Investments, Services, Clientele, Retirement, Etc. 10-year Historical Market Sizing Trends And Projections For The U.s. Financial Advisor Marketplace Across Channels u.s. Asset Allocation Model Portfolios sizing Of The Asset Manager, Wealth Manager, And 3rd Party Model Provider Landscape sizing Of Model Marketplaces coverage Of Advisor Portfolio Construction the State Of U.s. Retail And Institutional Asset Management broad Coverage Of The U.s. Asset Management Landscape macro Sizing Of All Professionally Managed Assets For Retail Channels, Institutional Clients, And The Defined Contribution Landscape furthermore, The Agency Would Like To Have Data/reports That Provides Additional Information In The Following Areas: u.s. Retirement Market Data Subscription: product, Marketing, Distribution, Sales, Platform, And Regulatory Trends In U.s. Retirement Market universe Includes Db, Dc, Iras And Rollovers data Is Updated Quarterly. access To Survey Data Of Defined Contribution (dc) Plan Sponsors And Plan Participants access To Form 5500 Series Data With 401(k) Plans Segmented By Assets And Participant Type And Overall Market Sizing And Projections. the Proposed Acquisition Will Be Classified Under The North American Industry Classification System (naics) Code: 541990 – All Other Professional, Scientific, And Technical Services. see The Attached Rfi Document For Submission Instructions. Response Must Be Submitted To Deborah Worrells, Worrells.deborah@dol.gov And Maria Britton, Britton.maria.m@dol.gov By The Closing Date/time Of This Notice.

Details: Request For Quote Cber-2024-121537 this Is A Combined Synopsis/solicitation For Commercial Items Prepared In Accordance With The Federal Acquisition Regulation (far) Format In Subpart 12.6, As Supplemented With Additional Information Included In This Notice. This Announcement Constitutes The Only Solicitation; Proposals Are Being Requested And A Written Solicitation Will Not Be Issued. The Solicitation Is Being Issued In Conjunction With Far Part 13.106. The Solicitation Number Is Fda_24-223-121537. This Solicitation Is Issued As A Request For Quote (rfq). the Solicitation Document And Incorporated Provisions And Clauses Are Those In Effect Through Federal Acquisition Circular (fac) 2023-06, December 4, 2023. the Associated North American Industry Classification System (naics) Code Is- 811210 - Electronic And Precision Equipment Repair And Maintenance; With A Small Business Size Standard $30.0 Million. This Requirement Is Being Competed Unrestricted And Made Available To Full And Open Competition, Meaning Any Qualified Vendor Regardless Of Size Status May Submit A Quote. respondents Are Responsible For Submitting Proposal/quote And Any Supporting Documents Before 11:59 Pm Eastern Time In Silver Spring, Maryland On February 20, 2024, By E-mail To Warren.jackson@fda.hhs.gov. for Information Regarding This Solicitation, Please Contact Warren Jackson By E-mail At Warren.jackson@fda.hhs.gov. background cber Microscopy And Imaging Core Facility Has Zeiss Lsm710nlo, Lsm700, And Sd Confocal Microscope Systems (s/n25020000400, 2801001090, And 3834002485) For Cell, Tissue, And Animal Fluorescence Imaging. These Zeiss Confocal Microscope Systems Are Heavily Used At The White Oak Fda Campus As A Scientific Tool In Our Research Programs To Support Our Cber And Cder Investigators. To Minimize The System Downtime, We Need To Have This Service Agreement From The Manufacturer For Maintenance And Possible Repair. At The Present Time The Systems Are Currently Covered Under A Service Contract Provided By Carl Zeiss Microscopy, Llc. technical Requirements • All Maintenance And Repair Activities Shall Be Performed By Formally Trained And Certified Original Equipment Manufacturer (oem) Technicians/engineers. • All Repairs And Pm Services Shall Be Performed Following Oem Specifications, Manuals, And Service Bulletins, Using Oem Replacement Parts, Components, Subassemblies, Etc. • All Corrective/remedial Service(s) And Preventive Maintenance (pm) Shall Be Inclusive Of Shipping, Labor, Travel, Replacement Parts, Subassemblies, Components, Or Modules Necessary For Repairs, Etc. • Pm Service Shall Include At Least One (1) On-site Visit For Routine Instrument Calibration/certification Per Year Inclusive Of All Consumable Parts Required To Complete The Pm. • Any Part(s) That Cannot Be Repaired On-site, Shipping Arrangements And Material (e.g., Boxes/crates) Shall Be Provided Without Extra Cost. • Corrective/remedial Repair Visits Shall Be Provided Within 2-3 Business Days Of Call For Service (for Issues That Can’t Be Resolved Remotely Via Phone Or Internet). • Service Plan Shall Include Direct Access To Oem Call Center Accessible By Fda Contracting Officer’s Representative (cor), Technical Representative (tr) And/or System Operator Personnel For Technical Assistance Which Is Staffed By Technicians/engineers Capable Of Providing High Level Troubleshooting Expertise. • Service Plan Shall Include Oem Technical Developments, Repair Procedure Bulletins, And Unlimited Software, Firmware, And Application Updates. • Technical Support/assistance. (e.g., Telephone-based, Email-based, Website-based, Etc.) Shall Be Provided Monday - Friday (excluding Federal Holidays) During Normal Business Hours And Shall Begin On A Solution To The Problem Within 8 Business Hours Of Contact For Assistance. • Deliverables: Service Records And Reports the Contractor Shall, Commensurate With The Completion Of Each Service Call Or Preventative Maintenance Visit, Provide The End-user Of The Equipment And The Contracting Officer With A Copy Of A Field Service Report/ticket Identifying The Equipment Name, Manufacturer, Model Number, And Serial Number Of The Equipment Being Serviced/repaired And Detailing The Reason For The Service Call, A Detailed Description Of The Work Performed, The Test Instruments Or Other Equipment Used To Affect The Repair Or Otherwise Perform The Service, The Name(s) And Contact Information Of The Technician Who Performed The Repair/service, And For Information Purposes, The On-site Hours Expended And Parts/components Replaced. item #1 confocal Microscope System Service Agreement to Meet Above Minimum Technical Requirements axio Observer Z1 Motorized Inverted Fluorescence Microscope make: Carl Zeiss Microscopy, Llc serian Number: 3834002485 lsm 710 Confocal Laser Scanning Microscope make: Carl Zeiss Microscopy, Llc serian Number: 2502000400 lsm 700 Confocal Laser Scanning Microscope make: Carl Zeiss Microscopy, Llc serian Number: 2601001090 period Of Performance: 9/1/2024 – 8/31/2025 annual Maintenance Service Agreement Price: _____________________ gsa Contract Number: ______________________ (if Applicable) fob Place Of Performance: u.s. Food And Drug Administration center For Drug Evaluation And Research (cder) 10903 New Hampshire Avenue silver Spring, Md 20993 repairs And Maintenance Visits Shall Not Be Scheduled During Federal Holidays Or Federal Closures As Determined By Executive Orders Or Opm.gov. Federal Holidays Are As Follows: new Year’s Day birthday Of Martin Luther King, Jr. washington’s Birthday memorial Day juneteenth independence Day labor Day columbus Day veteran’s Day thanksgiving Day christmas Day contract Type- commercial Item - Firm Fixed Price

Details: ***while The Below Rfi Was Not Associated With A Single Specific Requirement, The Government Is Re-activating The Rfi In Order To Provide General Notice Of A Related Potential Acquisition For Engineering Support. The Solicitation For Engineering Support Is Anticipated To Be Released Around August 19, 2024, On An Unrestricted Competitive Basis Beneath The Alliant 2 Vehicle.*** request For Information (rfi) the U.s. Department Of Health And Human Services (hhs) Is Seeking To Conduct Market Research On A Wide Range Of It Responsibilities, Including Engineering, Operations, And Asset Management Services. the North American Industry Classification Systems (naics) Code Is 541519-other Computer Related Services. this Rfi Serves To Conduct Market Research With Industry To Help Shape The It Requirements For The Potential Acquisition. The Scope Of This Rfi Encompasses It Services Across Multiple Customer Groups Within Hhs. This Request For Information (rfi) Is For Informational Purposes Only. This Is Not A Request For Proposal. It Does Not Constitute A Solicitation And Shall Not Be Construed As A Commitment By The Government. Responses In Any Form Are Not Offers And The Government Is Under No Obligation To Award A Contract As A Result Of This Announcement. No Funds Are Available To Pay For Preparation Of Responses To This Announcement. Any Information Submitted By Respondents To This Notice Is Strictly Voluntary. as Permitted By Far Part 10, This Is A Market Research Tool Being Utilized For Informational And Planning Purposes. Your Responses Will Assist The Government In The Development Of Its Acquisition Strategy For A Possible Request For Proposal (rfp) To Be Issued At A Later Date. this Rfi Shall Not Be Construed As An Rfp Or As Any Commitment Or Obligation On The Part Of The Government To Issue A Solicitation. The Government Does Not Intend To Award A Contract On The Basis Of This Request, So Proposals Will Not Be Considered. No Reimbursement Will Be Made For Any Costs Associated With Providing Information In Response To This Rfi Or Any Follow-up Information Requests. background the Department Of Health And Human Services (hhs) Is An Integral Agency With The Mission To Provide The Building Blocks That Americans Need To Live Healthy, Successful Lives. One Of Its Key Components, The Office Of The Chief Information Officer (ocio), Advises The Hhs Secretary And The Assistant Secretary For Administration (asa) On All Matters Related To Information And Technology Use For Achieving Departmental Goals And Objectives. the Ocio's Mission Revolves Around Establishing And Offering Guidance On Technology-supported Business Process Reengineering, Investment Analysis, Performance Measurement, And Integration Of Hhs Stakeholder Requirements. Its Strategic Development And Application Of Information Systems And Infrastructure, Along With Policies For Improved Management Of Information Resources And Technology, Aim To Provide Better And More Efficient Service To Our Clients And Employees. within The Ocio, The Office Of Operations (ops) Delivers Efficient Information Technology (it) Services To Its Customers. Ops Provides Customer-driven, Business-enabling Technology And Services To Over 22 Customer Organizations, Comprising More Than 11,000 Users, Including All Hhs Staff Divisions (staffdivs) And Participating Operating Divisions (opdivs), Across Four Functional Divisions: Infrastructure & Engineering, It Services And Operations, Telecommunications, And Business Operations. currently, Ops Leverages The Next Generation It Services (ngits) Blanket Purchase Agreements (bpas) To Provide Contractor Support Services To Hhs Staffdiv And Small Opdiv Customers. However, The Current Engineering And Operations Task Orders Awarded Under The Ngits Bpas Are Expiring. given The Increasing Technological Demands, Including The Adoption Of Modern Systems And Applications, The Hhs Ocio Is Exploring Options To Optimize And Enhance Its Existing It Infrastructure And Support Services. Therefore, Hhs Is Seeking Information For The Potential Acquisition Of Comprehensive It Services To Develop The Next Evolution Of Follow-on Task Orders/contracts. purpose this Rfi Serves To Conduct Market Research With Industry To Help Shape The It Requirements For The Potential Acquisition. The Scope Of This Rfi Encompasses It Services Across Multiple Customer Groups Within Hhs. The Potential Acquisition Would Cover A Wide Range Of It Responsibilities, Including Engineering, Operations, And Asset Management. c.1 Engineering: engineering Operates At The Intersection Of Operations Optimization And Technical Expertise. Tasked With Ensuring Adherence To Hhs Enterprise Performance Life Cycle (eplc) Guidelines, Engineering Manages Task Order Outcomes In Alignment With Ocio-ops, Manage Technical Customer Service Requests (csr) And Oversee Accurate Billing And Invoicing. Engineering Scope Encompasses Network Engineering, Security Protocol Implementation, Endpoint Integration, Data Center Operations Management, And Disaster Recovery Planning. Through Experience In Virtualized Test Lab Engineering And Messaging System Optimization, Engineering Bolsters Hhs' Communication And Operational Efficiency, Always Maintaining Compliance With Federal Acquisition Standards And Ensuring The Infrastructure's Secure And Efficient Function. Specific Task Areas Within Engineering Include: management: Encompassing A Diverse Range Of Responsibilities, From Integrated Reporting And Customer Service Administration To Configuration Management, The Goal Is To Seamlessly Orchestrate All Facets Of Operations In Alignment With Hhs Eplc Policies. infrastructure Engineering: In Compliance With Hhs Ocio-ops Standards, This Task Area Encompasses A Range Of Services From Comprehensive Infrastructure Engineering To Endpoint Integration, Ensuring Effective Data Transmission, Security Compliance, And Efficient System Operations. business Productivity: In Alignment With Hhs’s Eplc Guidelines, This Task Area Is Dedicated To Enhancing Communication, Collaboration, And Operational Efficiency Through Services Ranging From Messaging System Optimization To The Integration And Support Of Cloud-based Business Collaboration Solutions. engineering Test Lab: In Alignment With Hhs Standards, This Task Area Concentrates On Delivering Expert Virtualized Test Lab Engineering Support, Emphasizing Design, Testing, And User Guidance To Ensure Optimal Performance And Efficacy. infrastructure Operations: Anchored In Federal And Hhs Directives, This Task Area Focuses On Ensuring Seamless And Secure Infrastructure Operations, From The Robust Management Of Ocio-ops Production Systems To Comprehensive Oversight Of Data Center Functionalities, While Upholding Data Security, Integration, And Performance Standards. c.2 Operations: operations Ensures The Seamless Management And Support Of Hhs's Technological And Support Infrastructure. This Encompasses A Range Of Functions From Procurement And Asset Management To Service Desk And Call Center Operations, All Meticulously Tailored To Address The Dynamic Needs Of Hhs Personnel And Stakeholders. With A Focus On Remote Management, Security, And Responsive Support, Operations Aims To Guarantee Efficient And Secure Technology Integrations, While Maintaining Compliance With Hhs Protocols And Federal Mandates. Additionally, Operations Provides Comprehensive Lifecycle Support For Production Systems, Proactive Monitoring, Daily Operations, System Deployment, And Integration, All Aimed At Aligning Hhs's Infrastructure With Objectives And Compliance Standards. Operations’ Endeavors Culminate In Enhancing Cyber Security Measures, Maintaining Service Reliability, And Offering Real-time Alerts And Comprehensive Reports To Ensure Optimal Operational Performance. Specific Task Areas Within Operations Include: customer Support: This Task Area Focuses On The Comprehensive Management Of Hhs's Technological And Support Infrastructure, This Task Encompasses An Array Of Services From General Asset And Procurement Management To Specialized Service Desk, Call Center, And Security Functions, All Tailored To Meet The Dynamic Needs Of Hhs Personnel And Stakeholders. infrastructure: This Task Area Focuses On The Comprehensive Support And Management Of Hhs's Infrastructural Assets. It Encompasses Total Lifecycle Management, Daily Operational Activities, System Deployments, And Integration Efforts, Ensuring Alignment With Hhs's Objectives And Compliance With Federal Mandates. c.3 Asset Management: asset Management, Aligned With Operations, Oversees And Manages Customer Technological Equipment. This Includes Keeping An Inventory Of Gfe And Distributing To Hhs Personnel. Asset Management Conducts Project Initiations, Resource Management, And Prioritize Customer Support. Ensuring That Equipment Setups Follow Specific Guidelines And Making Note Of Any Equipment Changes Are Essential Aspects Of The Role. Asset Management’s Ultimate Objectives Are To Use Technology Assets Efficiently, Comply With All Guidelines, Ensure User Satisfaction, And Support Smooth Operations. Part Of The Role Also Includes Assisting With Remote Access And Offering Administrative Support As Needed To Enhance Hhs's Overall Operational Success. Specific Task Areas Within Asset Management Include: management: This Task Area Focuses On Overseeing The Efficient Execution And Management Of Various Tasks, Ensuring Comprehensive Project Oversight And Strict Adherence To Established Standards. customer Support And Service: This Task Area Includes Comprehensive Hardware And Software Management, Providing User Support Across Hhs Locations, And Upholding Hhs Protocols, All While Ensuring Consistent Service And Addressing Critical Events. infrastructure Operations: This Task Area Includes End-to-end Support For Specified Production Systems Managed By Hhs/ocio-ops, Including Monitoring, Maintenance, Compliance, Deployment, Testing, Integration, And Service Operations. Ensure System Availability, Security, And Reporting While Supporting Video Teleconference (vtc) Equipment Inventory And Verification At Hhs/ocio Managed Locations. more Information About Support To These Task Areas, Including Specific Requirements And Performance Metrics That May Fall Under Each Task Area, Can Be Found In The Attached Draft Requirement Matrices And Draft Service Level Agreements (slas). Please Note That These Task Areas, Requirements, And Slas Are Draft Only At This Point And Are Provided For Industry To Better Understand The Potential Scope Of The It Services That Hhs Ocio May Seek In The Future. rfi Topics hhs Ocio Seeks Industry Input On The Following Topics And Questions That Will Help Shape The Future It Services Contract(s). We Acknowledge The Comprehensive Nature Of Our Request And Encourage Participants To Furnish Information On As Many Items As They Deem Suitable. Any Information, Irrespective Of Its Extent, Will Be Valued And Will Help Hhs Ocio Develop An Acquisition Strategy, Evolve Task Areas And Requirements, And Better Understand Industry Capabilities And The Market For The Provision Of These Services. 1. Cost Drivers for Each Division (eng, Ops, Am) Outlined In This Rfi, Please Explain Which Service Level Agreements (slas), Task Areas, Sub-tasks, Or Individual Requirements, Would Be The Main Cost Drivers, And Why, If You Were To Provide Any Of The Specified Services That Hhs Is Seeking. 2. Transition In / Transition Out Plan (a) Detail A Proposed Timeline/plan From Award To Initiation, Including Key Milestones. (b) Highlight Any Previous Large-scale Turnover(s) That You Have Been Part Of For A Similar Scope Of Services, Including Any Best Practices. (c) Outline Strategies For Smooth Contract Transitions And Enumerate Crucial Tasks For Both Transition Phases. 3. Call Center Facility (a) Describe Your Ability To Manage Multiple Time-zones And Call Volumes, And How You Would Offer Concurrent Support Across Various Sites. 4. Software, Deployment, Asset Management (sam), And Maintenance (a) Share Your Strategy For Streamlined Deployment Of Software, Images, And Patches In Line With Governmental Directives. (b) Discuss Your Approach To Deploying Unique Software Image Builds For Specific Departments While Ensuring Consistency With Licensing And Security Standards. (c) Describe Your Approach For Enterprise-level Software Asset Management (sam), Including Any Best Practices, Processes, And Tools You Would Recommend Utilizing. (d) Additionally, Explain Your Management Plan For Software Maintenance Agreements. 5. Product And Service Catalog (a) Describe How You Would Align User Request Types To User Persona. (b) Provide Any Industry Best Practices For Handling Product And Service Requests. 6. Security Operations (a) Discuss Your Approach To Addressing And Measuring Security Incidents, Including The Use Of Customer Service Portals For Incident Management. (b) Provide Examples And Suggestions On Forensic Incident Response Processes And Tools. 7. Cloud Services & Storage Utilization (a) Share Your Approach For Calculating Costs And Managing Growth In Cloud Storage During A Transition From A Hybrid Model To A Secure Full Cloud Solution Suitable For A Large-scale Enterprise Government Environment. (b) Detail Any Key Personnel Certifications That Would Aid In Providing These Services And Discuss Your Compliance With Relevant Executive Orders And Policies. 8. Desktop Virtualization (a) Present Your Views On Cost Considerations And Offerings For Customers In Relation To Desktop Virtualization Solutions. (b) Compare The Supportability Of Your Solution With Alternative Options Such As Azure Credits. 9. Zero-trust (a) Summarize Your Company's Zero-trust Philosophy Based On The Cisa's Zero Trust Maturity Model Version 2.0. (b) Discuss Any Challenges Faced During Implementation And Successful Mitigation Strategies Used. 10. Metrics describe Your Approach For Tracking Metrics (average Issue Handle Times, Mean Time Between Failures (mtbf), Server Downtime And Uptime, Etc.), Including Any Customer Ui Or Executive Dashboards To Facilitate User Reporting And Automate Metrics Reporting. 11. Slas (a) Provide A Review Of The Draft Slas Shared In Attachment 2, Highlighting Any Gaps, Missing Elements, And General Feedback On The Specific Draft Slas. (b) Highlight Any Cost-performance Trade-offs That The Government Should Consider Related To The Draft Slas. (c) Specify Any Key Slas That Are Not Included But Should Be Considered For Inclusion. (d) Describe Your Perspectives On The Usage Of Automation Tools, Systems, And/or Processes To Ensure Effective Management, Compliance, Reporting, Analytics, And Governance Of The Slas. Provide Any Corresponding Experience Level Agreement (xla) Metrics To The Draft Slas. 12. Innovation (a) Communicate Your Leading Best Practices, Technologies, Processes, Benefits, And Capabilities Related To Saas, Automation, Ai, Including Your Experiences With These Innovative Technologies. (b) Explain How You Would Securely Incorporate Ai-based Services Like Azure Or Openai Into Your Offerings. describe If/how You Would Restructure Bodies Of Work To Create Efficiencies, Such As Alternatives To Separate Operations And Engineering Etc And Include Any Examples Of That Framework Being Used Across The Government. 13. Deskside Support (a) Detail Your Approach To Supporting Personnel Ratios In Regional Locations As Per J-table 10. (b) Discuss Your Strategy For Providing Coverage At Local, Regional, And National Levels For Continuous Operations. 14. Hardware Maintenance explain Your Approach And Share Best Practices For Hardware Lifecycle Management. 15. Infrastructure Operations - General Support (a) Outline Your Strategy For Ensuring Comprehensive Lifecycle Support For All Production Systems, Including Email. (b) Discuss Your Approach To Determining And Allocating The Necessary Labor, Management, Configuration, And Supervision Resources To Effectively Support Production Systems. (c) Give Details On Your Plan To Design, Engineer, Implement, And Support The Network Infrastructure For Sites In Various Geographic Locations, Both Regional And Non-regional. 16. Infrastructure Operations – Operations And Maintenance (a) Outline Your Approach To Ensuring Maximum Availability Of Production Systems In Line With Slas. (b) Provide Examples Of Adherence To Slas Regarding System Availability And Explain How You Would Address Potential Deviations, Including Corrective Actions To Bring Operations Back Within Sla Boundaries. 17. Systems Engineering – Test And Evaluation describe How You Would Propose To Conduct Adequate, Efficient, Well-planned, Developmental, Integrated, And Operational Testing Designed In Collaboration With Cross-functional System Test Teams, Leveraging All Available Sources. 18. Infrastructure Operations – Asset Management describe How You Would Conduct Efficient, Well-planned, Hardware (laptops, Mobile Devices) And Software (software Licenses) Asset Management Designed To Capture The Benefits Of Just-in-time Inventory Management With The Flexibility To Handle Surges In Asset Demand. Describe Methods And Technologies For Tracking, Managing And Accounting For Inventory And Installed Equipment/software. 19. Engineering And Operations – Surge To Demand (a) Describe Your Strategy For Maintaining Steady-state Operations And Rapidly Responding To Time-sensitive Customer Needs. (b) Detail How You Adapt To Changes In Customer Demands In A Timely And Cost-effective Manner. rfi Attachments requirement Matrices (drafts) slas (drafts) j-tables (drafts): j-10: Number Of Service Locations j-11: Services By Opdiv And Staffdiv j-42: Infrastructure Ticket Severity Report (tier 3) submission Instructions interested Parties Are Invited To Submit Their Responses In Accordance With The Instructions Below. Again, We Acknowledge The Comprehensive Nature Of Our Request And Encourage Participants To Furnish Information On As Many Items As They Deem Suitable. Any Information, Irrespective Of Its Extent, Will Be Valued. f.1 Information Requested please Include A Cover Letter With The Following: company/vendor Name company Poc (name, Email Address, Phone Number) socioeconomic Status awarded Government Contract Vehicle(s) And Contract Number(s) period Of Performance Of The Awarded Contract Vehicles f.2 Page Formatting / Page Limitations interested Parties Shall Submit No More Than 10 Single-sided Pages In Response To The Rfi, Inclusive Of Text, Tables, And Graphics, Not Including The Cover Letter. Text Must Be 12-point Times New Roman Font. Margins Must Be Set At One (1) Inch On Top, Bottom, Left, Right Of Each Page. all Responses Should Be Submitted As A Pdf Document f.3 Attachments attachments Shall Be Limited To Relevant Information Only. f.4 Deadline responses Related To This Rfi Should Be Submitted No Later Than Friday, December 22, 2023 At 12:00 P.m. Eastern Standard Time Via Email To All Point Of Contact(s) Listed Below: direct Email To: name: Charde Newton And Darnell Harkless email: Charde.newton@psc.hhs.gov And Darnell.harkless@psc.hhs.gov cc On Email: name: Jennifer Browning email: Jennifer.browning@psc.hhs.gov note: Please Include Rfi 75p00124b00001 (ngits) In The Subject Line.

Details: Amendment 0001 - Update Wage Determinaitons - Attachment 2 Replaced With Rev 23 amendment 0002 – Pws Updates And Responses To Bidder Inquiry Questions. combined Synopsis/solicitation w9127n24q0105 willamette Valley Downstream Fish Passage Monitoring reservoir & Quartzville Creek Sampling – 2025 u.s. Army Corps Of Engineers, Portland District (cenwp) 29 July 2024 this Is A Combined Synopsis/solicitation For Commercial Services Prepared In Accordance With The Format In Federal Acquisition Regulation (far) Subpart 12.6, As Supplemented With Far Part 13, Simplified Acquisition Procedures, And Additional Information Included In This Notice. This Announcement Constitutes The Only Solicitation; Quotes Are Being Requested And A Written Solicitation Will Not Be Issued. solicitation W9127n24q0105 Is A Request For Quotes Under Far Part 13 For The Establishment Of A Firm Fixed Price Contract To Provide Non-personnel Services Contract To Collecting Biological Information Regarding The Downstream Passage Of Juvenile Chinook Salmon And Winter Steelhead Including The Reporting Of Results. Within The Willamette Valley Area. The Contractor Shall Provide All Personnel, Equipment, Supplies, Facilities, Transportation, Tools, Materials, Supervision, And Other Items To Perform The Requested Services As Outlined In The Attached Performance Work Statement (pws). the Solicitation Document’s Incorporated Provisions And Clauses Are Those In Effect Through Federal Acquisition Circular 2024-05 Effective Date 05/22/2024. this Solicitation Is Advertised As A 100% Total Small Business Set-aside Under Naics Code 541690 Other Scientific And Technical Consulting Services With A Small Business Size Standard Of $19m. All Prospective Offerors Must Be Registered In The System For Award Management (sam) At Www.sam.gov To Be Eligible For Award. Lack Of Active Sam Registration Will Make An Offeror Ineligible For Award. the Government Requests Pricing For The Following Task: services Quantity Unit Unit Price Total Amount 0001 1 Job task 1: Coordination & Work Plan the Contractor Shall Provide All Personnel, Equipment, Supplies, Facilities, Transportation, Tools, Materials, Supervision, And Other Items To Perform The Requested Services As Outlined In The Attached Performance Work Statement (pws). services Quantity Unit Unit Price Total Amount 0002 1 Job task 2 - Reservoir Distribution Studies the Contractor Shall Provide All Personnel, Equipment, Supplies, Facilities, Transportation, Tools, Materials, Supervision, And Other Items To Perform The Requested Services As Outlined In The Attached Performance Work Statement (pws). services Quantity Unit Unit Price Total Amount 0003 1 Job task 3 - Juvenile Chinook Sampling the Contractor Shall Provide All Personnel, Equipment, Supplies, Facilities, Transportation, Tools, Materials, Supervision, And Other Items To Perform The Requested Services As Outlined In The Attached Performance Work Statement (pws). services Quantity Unit Unit Price Total Amount 0004 1 Job task 4 - Reporting 2025 the Contractor Shall Provide All Personnel, Equipment, Supplies, Facilities, Transportation, Tools, Materials, Supervision, And Other Items To Perform The Requested Services As Outlined In The Attached Performance Work Statement (pws). period Of Performance: base Period: 20 September 2024 To 28 February 2026 (reporting Period Is 2025) 52.212-1 Instructions To Offerors–commercial Items (mar 2023) – Addendum quotes Shall Include The Following: 1. Name / Date: ________________________________________________________ 2. Address / Telephone No.: _______________________________________________ 3. Cage Code (or Uei, Both From Sam): ______________________________________ 4. Quote – Provide Pricing In Accordance With The Foregoing Clins. additional Submittal Requirements Based On Evaluation Factors. pricing – Pricing – Contractors Are To Provide Pricing For Each Line Item Listed Above, With A Breakdown Of Estimated Costs Used To Arrive At Price To Including Total Estimated Profit. The Breakdown Should Provide Sufficient Detail To Allow For Government Analysis Of Labor Pool, Labor Hours And Any Miscellaneous Cost For Each Task. past Performance - The Offeror Shall Demonstrate Their Specialized Experience By Furnishing At Least Two (2) Projects Of Similar Scope And Magnitude To This Requirement That Was Completed As A Prime Contractor Or Subcontractor Within Five (5) Years Of The Solicitation Closing Date. Similar Scope And Magnitude Are Defined As Biological Services As Related To The Pws Including The Evaluating Of Anadromous Fish Listed Under The Endangered Species Act (esa) In The Northwestern United States (oregon, Washington, Northern California, Idaho, Montana, And Wyoming) And Cover A 1-year Reporting Period. Limit Is 5 Pages Not To Include Cover Page. Experience Information Shall Include: customer/contracting Agency contract Number contract Title With Location identify Whether Experience Was As A Prime Or Subcontractor award Date initial Award Amount award Amount At Contract Completion contract Completion Date actual Completion Date description Of Project describe How This Projects Scope And Magnitude Is Similar To The Current Project. describe Any Unique Conditions And/or Challenges And How They Were Overcome. the Government Will Review All Cpars And Sprs Evaluations Regardless Of Project And May Contact Points Of Contact Or Evaluate Any Information Provided To The Contract Specialist Or Contracting Officer To Include Usace District Past Performance Files. technical Approach - The Vendor Will Submit A Narrative Of The Technical Approach They Will Be Using To Complete All Required Task And Any Other Pws Requirements In The Performance Of This Project. Limit Is 15 Pages Not To Include Cover Page. offerors Shall Include A Completed Copy Of The Provision At 52.212-3, Offeror Representations And Certifications -- Commercial Items. For Offerors With A Current Registration In The System For Award Management (sam), Complete Paragraph (b) Of The Provision And Submit With The Response To The Rfq. note: This Solicitation Requires Offerors To Enter A National Institute Of Standards And Technology (nist) Score In The Supplier Performance Risk System (sprs). The Nist Score Is A Responsibility Item. Those Without A Nist Score In Sprs Will Be Deemed Non-responsible And Will Not Be Eligible For Award. the Sprs Nist Special Publication 800-171 Website Provides A Comprehensive Set Of Reference Materials To Assist You In This Effort. This Website Is Found At: Https://www.sprs.csd.disa.mil/nistsp.htm And Includes Guides, Frequently Asked Questions, And Tutorials. potential Offerors Are Encouraged To Allow Ample Time To Complete This Responsibility Item. if You Need Assistance With Sam, Nist Or Preparing Your Quote, Please Contact Your Local Procurement Technical Assistance Center (ptac). You May Find Your Ptac Here: Https://www.aptac-us.org/contracting-assistance/. submissions: inquiries – Offeror’s Questions And Comments use Of Bidder’s Inquiry prospective Offerors Shall Submit Questions And Inquiries Related To This Solicitation In Accordance With The Following (no Other Means Of Questions Or Inquiries Will Be Answered Except Through Bidder’s Inquiry): for Information Related To Amendments, And The Dates Set For Receipt Of Quotes, Please Check Https://sam.gov/. contractual And Technical Inquiries And Questions Relating To Proposal Procedures Are To Be Submitted Via Bidder Inquiry In Projnet At Https://www.projnet.org/. 1. To Submit And Review Bid Inquiry Items, Offerors Will Need To Be A Current Registered User Or Self‐register Into The System. To Self‐register Go To The Aforementioned Web Page And Click On The Bid Tab. Select Bidder Inquiry, Select Agency Usace, And Enter The Bidder Inquiry Key For This Solicitation Listed Below, Your E‐mail Address, And Then Click Login. Fill In All Required Information And Click Create User. Verify That Information On Next Screen Is Correct And Click Continue. 2. From This Page, You May View All Bidder Inquiries Or Add An Inquiry. 3. Bidders Will Receive An Acknowledgement Of Their Question Via E‐mail, Followed By An Answer To Their Question After It Has Been Processed. vendors Are To View All Responses In Bidder Inquiry Using The Below Key. the Bidder Inquiry System Will Be Reopened For New Inquiries Based On Responses, Until 2:00 Pm Pacific Time, 27 August 2024 In Order To Ensure Adequate Time Is Allotted To Form An Appropriate Response And Amend The Solicitation, If Necessary. the Solicitation Number Is: W9127n24q0105. the Bidder Inquiry Key Is: Jx8mvy-q95ghc the Bidder Inquiry System Will Be Unavailable For New Inquiries 2:00 Pm Pacific Time, Wednesday, 14 August 2024 In Order To Ensure Adequate Time Is Allotted To Form An Appropriate Response And Amend The Solicitation, If Necessary. 4. Offerors Are Requested To Review The Specification In Its Entirety And Review The Bidder Inquiry System For Answers To Questions Prior To Submission Of A New Inquiry. 5. The Call Center Operates Weekdays From 8am To 5pm U.s. Central Time Zone (chicago). The Telephone Number For The Call Center Is 800‐428‐help. 6. Offers Will Not Be Publicly Opened. Information Concerning The Status Of The Evaluation And/or Award Will Not Be Available After Receipt Of Proposals. 7. Quotes Are Due No Later Than06 Septembe 2024, At 10:00 Am Pst. Offerors Are Responsible For Verifying Receipt Of Their Quotes To This Office Before The Offer Due Date And Time. Facsimile (fax) Responses Are Not Accepted. quotes Must Be Emailed To: Nathean.w.stoner@usace.army.mil & Mieko.g.alley@usace.army.mil. (end Of Provision) 52.212-2 Evaluation--commercial Products And Commercial Services (nov 2021) (a) The Government Will Award A Contract Resulting From This Solicitation To The Responsible Offeror Whose Offer Conforming To The Solicitation Will Be Most Advantageous To The Government, Price And Other Factors Considered. The Following Factors Shall Be Used To Evaluate Offers: 1. Price Evaluation: The Government Shall Review Acceptable Offers By Lowest Price. Price Reasonableness Will Also Be Evaluated. 2. Past Performance: The Government Will Evaluate The Offeror’s Previous Experience, Knowledge, Skills, And Abilities Conducting Similar Types Of Work, And Utilizing The Types Of Equipment Necessary For Completion Of This Contract As An Indicator Of The Understanding Of And Likelihood In Meeting Requirements Of The Pws. Demonstrated Experience Must Be Clearly Presented And Be Appropriate For The Proposed Approach And Methodology, Data Collection, And Analysis. The Government Will Review All Available Cpars And Sprs. Offerors Must Demonstrate The Following Minimum Acceptability Standards. all Past Or Current Performance Must Have Overall Ratings Of Satisfactory Or Above, Or Otherwise Be Determined Acceptable. any Derogatory Information May Be Grounds For An Unacceptable Rating. offerors With No Past Performance Information Will Receive An “acceptable” Rating For This Factor. 3. Technical Approach: The Government Will Evaluate The Proposed Approach For Consistency With The Pws And The Likelihood In Meeting Requirements Of The Rfq. The Approach Must Be Clearly And Concisely Presented, Address All Rfq And Pws Requirements, Utilize Tables And Figures As Appropriate, And Cite Pertinent Literature. (b) A Written Notice Of Award Or Acceptance Of An Offer, Mailed Or Otherwise Furnished To The Successful Offeror Within The Time For Acceptance Specified In The Offer, Shall Result In A Binding Contract Without Further Action By Either Party. Before The Offer's Specified Expiration Time, The Government May Accept An Offer (or Part Of An Offer), Whether Or Not There Are Negotiations After Its Receipt, Unless A Written Notice Of Withdrawal Is Received Before Award. (end Of Provision) attachments pws Willamette Valley Downstream Fish Passage Monitoring And Sampling - Amend 0002 wage Determinations: attachment 2a: Wd # 2015-5569 Rev 23 Lane, Or attachment 2b: Wd # 2015-5587 Rev 23 Linn, Or clauses And Provisions.

Details: Interior Space Fit-out & Supply, Installation Of Ict Equipment For 5 Barmm Lgus & A Pre-bid Conference Will Be Conducted Online On October 3, 2024, At 10:00 A.m. Manila Time. Please Confirm Participation By Sending An Email To Procurement.ph@undp.org With The Representatives Company Name, Address, Name/ Email Address, And Mobile Number. Zoom Link Will Be Provided To Those Who Confirm Participation By 02 October 2024. Consistent With Its Mandate To Prioritize The Acquisition, Adoption, Innovation, And Application Of Science And Technology For Development And Its Pursuit Of Competence, Excellence, And Service Innovation As Provided In Both The Organic Law For The Bangsamoro Autonomous Region In Muslim Mindanao (barmm) And The Revised Transition Plan 2019-2022 For The Bangsamoro Transition Authority, The Bangsamoro Government, Through The Ministry Of The Interior And Local Government (milg), Forged A Partnership With Undp That Seeks To Apply, Where Possible, The Strategic Framework And Principles Of The Undp-supported Access To Information (a2i) Program To The Specific Social, Cultural And Economic Contexts Of Barmm. Known As The Flagship Programme Of The Digital Bangladesh Agenda By The Government Of Bangladesh, A2i Was Selected Given Similar Starting Challenges In Bangladesh And Barmm Of Connectivity And Local Governance In Remote, Rural Locations; Shared Social And Cultural Context; And A2i’s Recognized Status As A Leading Global Program That Has Dramatically Improved Citizens Access To Services And Information And Expanded Unprecedented Opportunities For Community Participation At The Local Level. The Leaps Program Will Build On The A2i Experience Towards The Transformation In Local Governance In Barmm By Significantly Accelerating Connectivity In Communities And Opening Up Governance By Enabling Citizens To Capitalize On The Benefits Of Connectivity, Such As Through Improved Access To Services And Information, Community Enterprise Development, Assisted Rural E-commerce, And Skills Development. The Leaps Project Is A Way To Overcome The Dependencies On Archaic, Paper-based And Manual Processes Within And Among The Local Government Units (lgus). This Program Will Also Maximize The Use Of Milg’s Limited Manpower And Resources To Deliver And Monitor Frontline Services Effectively And Efficiently. The Overarching Outcome Of The Leaps Program Is To Ensure That “the Most Marginalized, Vulnerable And At-risk People And Groups Benefit From Inclusive And Quality Services And Live In A Supportive Environment Wherein Their Nutrition, Food Security, And Health Are Ensured/protected”, Its Outputs Are Targeted As Follows: A) Strengthening Of The Milg To Provide People’s Access To Ict And Inclusive Digital Solutions; B) Improvement Of Citizens ‘access To Quality E-services Reducing Time And Efforts Of Availing Public Services; C) Lgus Are Effectively And Efficiently Using Disaggregated Data For Development And Resilience Planning, Programming, Budgeting And Governance; And D) Citizens Are Organized And Capacitated To Monitor Delivery Of Services And Optimal Use Of Ict Equipment And Digital Solutions. The Leaps Program Will Harness The Transformative Power Of Data, Digitalization And People- Centered Governance To Substantially Improve The Delivery Of Local Public Services, Develop Ict Capacity In Civil Servants And Citizens And Generate Awareness, Ease Of Use And, Eventually, Ownership Of Digital Tools And Processes, Completing A Journey Towards Digital Transformation Three (3) Digital Centers With Interactive Call Centers Have Been Installed And Deployed In Three Separate Locations – In 1) Milg-barmm In Cotabato City, And 2) Butig And 3) Piagapo, Both In Maguindanao Del Sur. These Digital Centers Will Serve As Business One-stop Shops (boss), To Provide The Citizens With Access To Various E-services Through The #digitalbangsamoro Portal.