Call Center Tenders

Details: Defense Health Headquarters (dhhq) request For Information (rfi) And Virtual Industry Day ht0011-24-rfi-0205 request For Information (rfi) – Remote Health Readiness Program – 4 (rhrp-4) remote Health Readiness Program (currently Called The Reserve Health Readiness Program) remote Health Readiness Program(rhrp) Is The Department Of Defense, Defense Health Agency, Program That Provides Individual Medical Readiness (imr), Dental Readiness, And Deployment Services To Active Duty And Reserve Service Members Geographically Remote From Military Treatment Facilities Or Unavailable Through Military Treatment Facilities And Unit Organic Capabilities. who We Serve- army National Guard u.s. Army Reserve (usar) u.s. Navy Reserve (usnr) u.s. Marine Forces Reserve (marforres) air National Guard (ang) u.s. Air Force Reserve (usafr) u.s. Coast Guard And U.s. Coast Guard Reserve (uscg/r) active Component Tricare Prime Remote (ac Tpr) u.s. Army Corps Of Engineers (usace) what We Do- the Rhrp Provides Individual Medical Readiness And Deployment Readiness Services To Nearly 400,000 Service Members And Dod Civilians Annually. those Services Can Consist Of: periodic Health Assessment (pha, Dd Form 3024) deployment Mental Health Assessment (mha, Dd Form 2978) immunizations laboratory Services (g6pd, Hiv, Etc..) audiology vision Screenings pre-deployment Assessment (pre-dha, Dd Form 2975) post-deployment Health Reassessment (pdhra, Dd Form 2900) dental Service Readiness Exam dental Treatment (to Dental Readiness Category 2) - Reserve Component Only physical Exams (some Occupational Exams) how We Deliver Services- rhrp Provides Contracted Services Through Three Modalities: Call Center, In-clinic, And Group Events (54 States/territories, Germany). Some Services Can Be Provided By Telehealth Through The Call Center. rhrp Provides In-clinic Appointments To Individual Service Members Through Our Nationwide Network Of Civilian Medical And Dental Providers, Within 50 Miles Of The Service Member’s Home Of Record Or Workstation Of Choice. rhrp Provides Group Event Services As Requested By A Commander And Approved By The Service Component. These Group Event Services Are Provided In The Time, Quantity And Location Specified Within Unit Facilities Or Other Non-traditional Locations Such As Gymnasiums, Administrative Office Space, Parking Lots With All Equipment, Supplies And Staff Provided, Unless Otherwise Noted By Rhrp.

Details: Description Dedicated Internet Service Via Fiber Optics Technology : 70 Mbps Bandwidth For January To December 2025 Scope Of Works: I. Service Installation And Provisioning • Design And Planning Of The Service • Installation And Configuration Of Provided Equipment • Provide Necessary Updates On The Progress Of Service Delivery • Conduct Standard Testing Of The Service • Provide Multi-router Traffic Grapher (mrtg) Account • Testing And Commissioning Ii. Bandwidth • 70 Mbps Inclusive Of /28 Ip Block • Guarantees 99% Network Availability And 99% Circuit Availability For Dia Circuit Uptime Iii. Maintenance: • Maintain And Ensure Operation Of The Service • Maintain Proper Working Condition Of All Equipment • Respond To Support Request Within Period • Provide 24x7 Call Center And Field Engineer Support • Provides Email, Call & Onsite Support 24 X7 Including Holidays & Weekends Iv. One Time Charged / Installation Fee - Waived V. Contract (january To December 2025) Vi. Rates Are Vat Inclusive Abc: 600,000.00 Deadline Of Submission Is On January 10, 2025 At 8:00 Am In A Sealed Envelope/ Electronic Submission. It Should Be Addressed To The : Bids And Awards Committee Commission On Population And Development Calabarzon Contact Person: Audrey Rose J. Delos Reyes Email Address: Audreyrose.delosreyes@cpd.gov.ph

Details: Rfq 36c26225q0348 Q&a Rev2 monthly Inspection - Is This A Monthly Osha Required Visual Inspection Of The Fire Extinguishers? Will This Be Completed At One Location (11201 Benton St. Loma Linda, Ca 92357-1000) Or Are There Multiple Locations That We Will Be Required To Visit Monthly? Record Keeping For The Monthly Inspection - Will We Be Required To Generate A List Of All The Fire Extinguishers And Locations, Or Will That Be Provided To Us For Use Monthly? Does The Customer Have An Electronic Barcoding System That We Will Be Using To Track The Inspections? answer: Yes, This Is A Monthly Osha Required Visual Inspection With The Nfpa Regulation Of The Fire Extinguishers. This Will Be Completed At Multiple Locations, Such As Loma Linda Va Main Hospital And Its Four (4) Surrounding Buildings. Plus, Its Offsite Locations, Such As March Arb: 14560 2nd St. March Air Reserve Base, Ca 92518 (call Center), Hr Building: 25814 Business Center Dr. Redlands, Ca 92374, Business Center: 25834 Business Center Dr, Redlands, Ca 92374, Women S Health Clinic: 10391 Corporate Dr, Redlands, Ca 92374, Warehouse 1: 10390 Enterprise Dr. Redlands, Ca 92374, And Warehouse 2: 10418 Enterprise Drive Redlands, Ca 92374 That Will Be Required To Visit Monthly. I Have The Fire Extinguishers Inventory List And Will Be Provided To The Contractor Monthly. Yes, We Have An Electronic Barcoding System That We Will Be Provided To The Contractor For Use To Track The Inspections. annual Service - Will Equipment Be Gathered And Be At One Service Site, Or Will We Be Required To Collect The Equipment Throughout The Facility And Take It To A Location For Servicing? Also Same As Above Are The Extinguishers Located At One Address Or Will There Be Multiple Addresses Where The Equipment Is Located? answer: No, Equipment (fire Extinguisher) Will Stay On Station And The Contractor Will Certify It On Station, If The Fire Extinguisher Is Still Within The Six (6) Years Mark. He Will Hang The New Certify Tag To The Bottle. If The Fire Extinguisher Is Expired The Contractor Will Remove It, Deliver To The Company, Empty It, Hydro Static Test The Bottle, Refill It, And Return It Back To The Station. The Fire Extinguisher Located At Multiple Locations, Such As Loma Linda Va Main Hospital, Its 4 Surrounding Buildings. Plus, Its Offsite Locations, Such As Acc: 26001 Redlands Blvd. Redlands, Ca 92373 (fleet Transportation), March Arb: 14560 2nd St. March Air Reserve Base, Ca 92518 (call Center), Hr Building: 25814 Business Center Dr. Redlands, Ca 92374, Business Center: 25834 Business Center Dr, Redlands, Ca 92374, Women S Health Clinic: 10391 Corporate Dr, Redlands, Ca 92374, Warehouse 1: 10390 Enterprise Dr. Redlands, Ca 92374, And Warehouse 2: 10418 Enterprise Drive Redlands, Ca 92374 For The Annual Maintenance Certification. we Would Like To Know If This Is A Brand-new Contract Or If There Is (was) An Incumbent Performing These Services? answer: This Is A New Contract To Replace The Expired Contract.

Details: Title: Wybór Partnera Technologicznego Dla Stadionu Polsat Plus Arena Gdańsk W Gdańsku Do Eksploatacji Systemów Teletechnicznych. description: 1. Przedmiotem Zamówienia Jest Świadczenie Usługi Wsparcia Technicznego, Wykonywanie Przeglądów Okresowych Oraz Testów Gotowości, Obsługa Imprez, Zarządzanie Zmianą, Dalej Łącznie: „serwis/usługa” Dla Systemów Teleinformatycznych, Audiowizualnych Oraz Bezpieczeństwa W Obiekcie Polsat Plus Arena Gdańsk W Gdańsku. Zakres Zamówienia Obejmuje W Szczególności Serwis: 1) Instalacji Bezpieczeństwa: - System Monitoringu Wizyjnego Cctv - System Kontroli Dostępu - System Sygnalizacji Włamania I Napadu - System Przywoławczy Dla Osób Niepełnosprawnych - System Wideodomofonów Ip - System Monitoringu Konstrukcji Dachu - System Zarządzania Bezpieczeństwem Obiektu Sms - Klimatyzacja Pomieszczeń Technicznych - Gaszenie Gazem Pomieszczeń Technicznych - System Sygnalizacji Pożaru (ssp) - Dźwiękowy System Ostrzegawczy (dso) - System Zarządzania Budynkiem (bms) 2) Instalacji Audiowizualnych: - System Nagłośnienia Obiektu - Digital Signage (znakowanie Cyfrowe) - Ekrany Multimedialne - Systemy Audiowizualne Dla Sal Konferencyjnych - System Zegara Centralnego - System Do Realizacji Przekazu Tv Z Wydarzeń Na Stadionie I Zarządzanie Treścią - Wyposażenie Toru Wrotkarskiego - System Nagłośnienia Fanpub - Zasilanie Wewnętrzne Dla Systemów Teletechnicznych - Zasilanie Zewnętrzne Dla Systemów Teletechnicznych 3) Instalacji Teleinformatycznych I Telekomunikacyjnych: - System Okablowania Strukturalnego - Infrastruktura Sieci Lan - Węzły Centrum Przetwarzania Danych - Węzły Styku Z Operatorami Zewnętrznymi - Infrastruktura Dostępu Bezprzewodowego Wlan - System Komunikacji Głosowej, Wideo Oraz Call Center Telefoniczny - Centrum Przetwarzania Danych 2. Szczegółowy Zakres Zamówienia Oraz Warunki Realizacji Zostały Określone W Rozdziale Iv Swz – Opz. 3. Pozostałe Warunki Realizacji Zamówienia Zostały Określone W Rozdziale V Swz – Wzorze Umowy.

Details: Title: Wybór Partnera Technologicznego Dla Stadionu Polsat Plus Arena Gdańsk W Gdańsku Do Eksploatacji Systemów Teletechnicznych. description: 1. Przedmiotem Zamówienia Jest Świadczenie Usługi Wsparcia Technicznego, Wykonywanie Przeglądów Okresowych Oraz Testów Gotowości, Obsługa Imprez, Zarządzanie Zmianą, Dalej Łącznie: „serwis/usługa” Dla Systemów Teleinformatycznych, Audiowizualnych Oraz Bezpieczeństwa W Obiekcie Polsat Plus Arena Gdańsk W Gdańsku. Zakres Zamówienia Obejmuje W Szczególności Serwis: 1) Instalacji Bezpieczeństwa: - System Monitoringu Wizyjnego Cctv - System Kontroli Dostępu - System Sygnalizacji Włamania I Napadu - System Przywoławczy Dla Osób Niepełnosprawnych - System Wideodomofonów Ip - System Monitoringu Konstrukcji Dachu - System Zarządzania Bezpieczeństwem Obiektu Sms - Klimatyzacja Pomieszczeń Technicznych - Gaszenie Gazem Pomieszczeń Technicznych - System Sygnalizacji Pożaru (ssp) - Dźwiękowy System Ostrzegawczy (dso) - System Zarządzania Budynkiem (bms) 2) Instalacji Audiowizualnych: - System Nagłośnienia Obiektu - Digital Signage (znakowanie Cyfrowe) - Ekrany Multimedialne - Systemy Audiowizualne Dla Sal Konferencyjnych - System Zegara Centralnego - System Do Realizacji Przekazu Tv Z Wydarzeń Na Stadionie I Zarządzanie Treścią - Wyposażenie Toru Wrotkarskiego - System Nagłośnienia Fanpub - Zasilanie Wewnętrzne Dla Systemów Teletechnicznych - Zasilanie Zewnętrzne Dla Systemów Teletechnicznych 3) Instalacji Teleinformatycznych I Telekomunikacyjnych: - System Okablowania Strukturalnego - Infrastruktura Sieci Lan - Węzły Centrum Przetwarzania Danych - Węzły Styku Z Operatorami Zewnętrznymi - Infrastruktura Dostępu Bezprzewodowego Wlan - System Komunikacji Głosowej, Wideo Oraz Call Center Telefoniczny - Centrum Przetwarzania Danych 2. Szczegółowy Zakres Zamówienia Oraz Warunki Realizacji Zostały Określone W Rozdziale Iv Swz – Opz. 3. Pozostałe Warunki Realizacji Zamówienia Zostały Określone W Rozdziale V Swz – Wzorze Umowy.

Details: W912ee * Solicitation Amendment W912ee25q0011-0001 Extends The Offer Due Date To 3 February 2025, Incorporates Far Provision 52.211-6, And Attaches A Brand Name Justification. This Requirement Is Brand Specific And Must Be An "american Standard" Brand. supply And Delivery Of One (1) Ac Unit this Is A Combined Synopsis/solicitation For Commercial Items Prepared In Accordance With The Format In Far Subpart 12.6, As Supplemented With Additional Information Included In This Notice. solicitation Number W912ee25q0011 Is Being Issued As A Request For Quote (rfq) With The Intent To Issue One Firm-fixed Price Contract. This Solicitation Is Being Issued Under A 100% Small Business Set Aside. The Naics Code For This Procurement Is 333415 - Air-conditioning And Warm Air Heating Equipment And Commercial And Industrial Refrigeration Equipment Manufacturing; With A Size Standard Of 1250 Employees. This Procurement Is Being Conducted In Accordance With Regulations At Far Part 12 – Acquisition Of Commercial Items And Far Part 13 – Simplified Acquisition Procedures. the U.s. Army Corps Of Engineers, Vicksburg District, Requires The Supply And Delivery Of One (1) Ac Unit. All Work Must Be Completed In Accordance With The Statement Of Work That Was Prepared For This Requirement. all Offerors Shall Submit A Quote With Content As Specified Herein. Quotes Submitted Without The Specified Content May Be Determined Non-responsive And Removed From Further Consideration. offers Are Encouraged To Review All Clauses That Are Incorporated Into This Solicitation. ****special Attention Should Be Focused On Far 52.212-2 Evaluation – Commercial Products, As This Clause Outlines The Evaluation Factors For This Requirement. **** the Government Intends To Make One Award For One Firm Fixed Price Contract. Offers For Less Than The Required Delivery Will Not Be Accepted. The Government Intends To Award Without Discussions While Reserving The Right To Hold Discussions If Determined Advantageous To The Government. Offerors Are Encouraged To Provide Their Best Proposed Pricing In Their Initial Offer. notes To Offerors: bidding Schedule Must Be Returned With Your Quote. quotes Shall Be Submitted Electronically Via Email, To: Judy.m.huell@usace.army.mil And Richard. B. Hester@usace.army.mil. For Information Concerning This Solicitation, Contact Judy Huell And Brent Hester At The Above Email. you Are Responsible For Reading All Information Contained In This Solicitation And All Attachments If Any Posted With It. offerors Should Check The Sam.gov Web Site Often For Modifications To This Solicitation. offerors Are Responsible For Ensuring Their Quotes Arrive Timely. technical Inquiries And Questions technical Inquiries And Questions Relating To This Solicitation Are To Be Submitted Via Bidder Inquiry In Projnet At (https://www.projnet.org). Offerors Are Encouraged To Submit Questions Early In The Advertisement Process, In Order To Ensure Adequate Time Is Allotted To Form An Appropriate Response And Amend The Solicitation, If Necessary. Any Questions Submitted Within The 72 Hours Window Of The Solicitation Closing Date Are Not Guaranteed A Response Will Be Provided. To Submit And Review Inquiry Items, Prospective Vendors Will Need To Use The Bidder Inquiry Key Presented Below And Follow The Instructions Listed Below The Key For Access. the Solicitation Number Is: W912ee25q0011, Supply And Delivery Of (1) One Ac Unit the Bidder/offeror Inquiry Key Is: 7p2ddd-53kyae specific Instructions For Projnet Bid Inquiry Access: fromtheprojnethomepagelinkedabove,clickonquickaddontheupperrightsideof The Screen. identify The Agency. This Should Be Marked As Usace. key. Enter The Bidder Inquiry Key Listed Above. email. Enter The Email Address You Would Like To Use For Communication. click Continue. A Page Will Then Open Saying That A User Account Was Not Found And Will Ask You To Create One Using The Provided Form. enter Your First Name, Last Name, Company, City, State, Phone, Email, Secret Question, Secret Answer, And Time Zone. Make Sure To Remember Your Secret Question And Answer As They Will Be Used From This Point On To Access The Projnet System. click Add User. Once This Is Completed You Are Now Registered Within Projnet And Are Currently Logged Into The System. bidders/offerors Are Requested To Review The Specification In Its Entirety, Review The Bidder Inquiry System For Answers To Questions Prior To Submission Of A New Inquiry. The Call Center Operates Weekdays From 8am To 5pm U.s. Central Time Zone (chicago). The Telephone Number For The Call Center Is 800-428-help.

Description: The Letterkenny Quailified Recycling Program Is Issuing An Invitation To Bid On The Sale Of Used Cooking Oil. This Is A Government Sale. The Duration Of This Solicitation Is For A 1 Year Term With 3 Option Years. If Interested, Please Open The Attached Sales Solicitation And Bid Sheet, Complete And Return To The Letterkenny Recycling Center. Ensure The Solicitation Is Completely Filled Out To Include A Signature, Date, Address, Telephone Number In The Designated Fields. Please Be Sure To Include Your Company's Offer Price On The Bid Sheet. Please Send Your Bid To Earl.j.veney.naf@army.mil. Please Respong By 2/5/2025 At 3pm Est. Please Call The Letterkenny Recycling Center At 717-267-5170 Or 717-267-5842 With Any Questions. All Bids Are Welcome.

Details: Description Reference No. Pr # 25-02-0098 Price Quotation Form (bid Form) Sealed Bids Shall Be Dropped In The Bidders Box On Or Before 2:00 P.m. February 10, 2025, Placed At The Office Of The Chairman Of The University Bac. Thereafter, The Bidder's Box Shall Be Sealed Until The Chairman Of The University Bac Declares The Opening Of The Bids. Item Qty. Unit Name Of Supplies/specification Abc/item Unit Price Total No. (item) Subscription Of Dedicated Internet Access 1 1 Lot Subscription Of Dedicated Internet Access 145,600.00 Specification: -bandwidth: Full 1gbps Dedicated Internet Access -connectivity: Pure Optical Fiber Access Network -with 99.7% Availability Rate -with 25 Milliseconds Latency Domestic Mindanao -packet/frame Loss (≤1%) -jitter (≤20ms) -regular Monthly Preventive Maintenance Including Physical Link Inspection And In Service System Performance Note: -inclusive Of Vat The 145,600 Php Monthly Recurring Charge (mrc) -certify That The Cable Facility Being Used In The Connectivity Between The Provider Circuit Is Exclusively Owned And Operated By The Proponent; -provide Multi-router Traffic Grapher (mrtg) Account On Application Services. -provide 24x7 Call Center And Field Engineer Support Please Take Note Of The Following Instruction: 1. Total Abc = Php 145,600.00 2. The Total Stated Abc (approved Budget For The Contract) Must Not Be Exceeded In Your Quotation. 3. Interested Bidders Must Be Registered On Philgeps (philippine Government Electronic Procurement System). 4. Interested Bidders Must Provide An Omnibus Sworn Statement Following The Prescribed Format Of Philgeps. 5. Please Indicate The Brand Of The Item Quoted And Attach A Brochure Of The Product Offered, If Possible. 6. Physical Submission Of Quotations Should Be Dropped In The Bidding Box Located Within The Bac (bids And Awards Committee) Office. Quotations With Erasures That Are Not Sealed And Signed In An Envelope Will Not Be Accepted. Please Attach Copies Of Your Business Permit And Tax Clearance. 7. Online Submission Of Quotations Should Be Sent To Snsubac@gmail.com, The Official Email Of Snsu Bac. Please Attach Copies Of Your Business Permit And Tax Clearance. Delivery Period: Within Ten (10) Working Days With Five (5) Working Days Extension From Receipt Of Approved Purchase Order. The Surigao Del Norte State University Reserves The Right To Accept Or Reject Any Bid, To Annul The Bidding Process, And To Reject All Bids At Any Time Prior To Contract Award, Without Thereby Incurring Any Liability To The Affected Bidder Or Bidders. Jonas Robert L. Miranda Bac Chairperson Name Of Establishment: ____________________________ Signature Of Authorized Representative: _________________________

Description: Page 2 Of 2 department Of Veterans Affairs (va) veterans Experience Office (veo) multi-channel Technologies (mct) veo Contact Center Support request For Information this Is A Request For Information (rfi) Only (as Defined In Far 15.201(e)) For Service-disabled Veteran Owned Small Business (sdvosb), Veteran Owned Small Business (vosb), And All Other Small Business. This Is Not A Solicitation, And A Solicitation Is Not Available At This Time. Requests For A Solicitation Will Not Receive A Response. Respondents Are Advised That The Government Is Under No Obligation To Acknowledge Receipt Of The Information Received, Provide Feedback To Respondents With Respect To Any Information Submitted, Or Respond To Any Questions Or Comments That May Be Submitted In Response To This Rfi. This Notice Does Not Constitute A Commitment By The United States Government And Does Not Obligate The Government To Award A Contract Or Otherwise Pay For The Information Provided In Response. Responders Are Solely Responsible For All Expenses Associated With Responding To This Rfi. the Purpose Of This Rfi Is For Market Research And To Gather Input For Use In Further Defining The Requirement, And To Identify Interested And Potentially Capable Small Business Vendors Able To Provide Contact Center Staffing For An Established Tier 1 Level Contact Center Leveraging Existing Contract Center Technology/tools. Tier 1 Support Includes Being The First Line Of Resolution For Technical Call Inquiries And Include Answering General Inquiries About The Department Of Veterans Affairs (va) Benefits And Services, Directory Assistance, Communicating With Customer Through A Variety Of Communication Channels, Basic Assistance With Navigation Of Online Resources, Triaging Issues For Proper Disposition, Escalation Of Issues Beyond The Tier 1 Level To The Appropriate Resource, Documenting Into A Customer Relationship Management (crm) Tool And Troubleshooting Basic Access Issues. the Contractor Shall Provide Staffing To Tier 1 Call Centers To Meet Fluctuating Call Volume Operating In Varying Environments Including And Up To 24/7 Support. The Contractor Shall Provide Program Management Support And Baseline Contact Center Support Including Service Recovery. Service Recovery Is A New Focus Area In Va And The Contact Center Is A Leader In That Change Effort. Service Recovery Is The Process Or Reaction Taken To Return An Aggravated, Dissatisfied Customer To A State Of Calm Satisfaction. The Contractor Shall Understand And Have Experience With The Process Of Effectively Engaging Customers To Recover The Damage Done From A Prior Poor Customer Experience. This Could Originate From Direct (i.e., Phone) And Indirect (i.e., Chat, Text, Survey) Customer Interactions. The Contractor Shall Provide Program, And Management Support To Manage, Monitor, And Control All Subsequent Tasks Initiated And Completed By Contractor Staff To Maintain The Veterans Experience Office (veo) Contact Center Service To Veterans, Their Beneficiaries, Caregivers, Survivors, And Advocates. additionally, The Government Aims To Determine If Any Existing Contract Vehicles For Executing The Proposed Tasks Would Be A Viable Pathway. The Details Of The Forementioned Requirement Are Found In Rfi Attachment 1: Performance Work Statement Draft. 1. Background: the Va, Veo, Multi-channel Technology (mct) Is Charged With Enhancing Customer Experience Through The Various Channels Through Which Va And Its Customers Interact. Since Its Inception, Mct Has Connected Va S Lines Of Business And Office Of Information And Technology (oit) To Catalyze Change And Develop Solutions That Address The Needs Of Veterans, Their Family Members, Service Members, Veterans Service Organizations (vsos), And The Community Of Va Business Partners And Stakeholders. Veo S Contact Center Provides A Variety Of Public Facing Services Through The Work Of Both Government And Contractor Full Time Equivalent (fte) Staff. the Veterans Health Administration (vha) Is The Largest Integrated Health Care Network In The United States, With 1,294 Health Care Facilities Serving Over 9 Million Enrolled Veterans Each Year. When Va Cannot Provide The Care Needed, Va Authorizes Care To Veterans And Eligible Beneficiaries Using Community Resources, Referred To As Community Care For Veterans And Family Member Program (vfmp) For Family Member Beneficiaries. The Vha Office Of Integrated Veteran Care (ivc) Is Responsible For The Management Of The Veteran Community Care Program (vccp). the Veterans Benefits Administration (vba) Provides A Variety Of Benefits And Services To Service Members, Veterans, And Their Families. Vba Seeks To Understand The Unique Issues Veterans Face And Are Here To Help Veterans And Eligible Dependents To Obtain Compensation, Education, Health Care, Home Loan, Insurance, Pension, Vocational Rehabilitation And Employment, And Burial And Memorial Services. The Vba Support Line Is The Initial Point Of Contact For Veterans And Their Families To Get Started On Applying For Eligible Benefits. with All Three Organizations Requiring Call Center Support, This Performance Work Statement (pws) Hopes To Capture As Much Of The Common Requirements As Possible And Create Synergy To Better Help Each Organization Support Our Veterans And Their Families. planned Production: Second Quarter Of Fiscal Year (fy) 26 delivery Period: Second Quarter Of Fy26 To Second Quarter Of Fy30 * The Information Provided In The Rfi Is Subject To Change And Is Not Binding On The Government. instructions For Responding To This Rfi: confidentiality: No Proprietary, Classified, Confidential, Or Sensitive Information Should Be Included In Your Response. The Government Reserves The Right To Use Any Non-proprietary Technical Information In Any Resultant Solicitation(s). response Format/page Limitations: the Overall Total Page Limit For Responses To This Rfi Is Five (5) Pages. Responses Should Be Submitted In Microsoft Word Format With 12 Pt. Interested Parties Should Limit Marketing Material To Allow Sufficient Space For Adequately, Directly, And Substantively Responding With The Information Of Most Interest To The Government. Responses May Also Optionally Include The Provision Of Resumes Of Qualified Personnel That Demonstrate Expertise In The Domains. Resumes Will Not Count Towards The Page Limit. the Page Limit Will Not Count Against The Information Contained In The Rfi Attachment 2 Veo Contact Center Rfi Questionnaire. Please Be Advised That All Submissions Become Government Property And Will Not Be Returned. cover Sheet 1 Page: please Provide The Following Information: organization Name, Address, And Web Site. point Of Contact (poc) To Include E-mail Address And Telephone Number. business Size (large Or Small). If Small, Please Provide Type Of Small Business. north American Industry Classification System (naics) That Best Fits These Task Areas. company Tax Id Number (tin) company Cage Code And System For Award Management (sam) Unique Entity Id if Applicable, Gsa Contract Number And Multiple Award Schedule (mas). index 1 Page: please Provide An Index To Assist The Government In Identifying Where You Have Addressed Each Question Below In Your Capabilities Statement. Please Provide Question Number Corresponding Page And Section Heading And/or Paragraph Number. section 1 Shall Provide Administrative Information, And Shall Include The Following At A Minimum: name, Mailing Address, Overnight Delivery Address (if Different From Mailing Address), Phone Number, Fax Number, And E-mail Of Designated Poc. the Number Of Pages In Section 1 Shall Not Be Included In The 5-page Limit. The 5-page Limit Begins After The Completion Of Section 1 (cover Sheet And Index). in All Correspondence Relevant To This Rfi Please Identify It As A Response To The Veo Contact Center Acquisition In The Response And Subject Line Of The Email). any Organization Responding To This Notice Should Ensure That Its Response Is Complete And Sufficiently Detailed. Respondents Are Requested To Limit Responses To The Information, And In The Format Provided Below. companies Are Encouraged To Include Any Relevant Information (specifications, Cut Sheets, Brochures, Capability Statement, Previous Experience Etc.) To Confirm The Company S Ability To Meet The Requirements Outlined In This Request. 3. Capability And Experience Information: interested Firms Are Requested To Provide Capability Statements And The Following Completed Attachments, By The Closing Date. completed Attachment 2 - Veo Contact Center Rfi Questionnaire. completed Attachment 3 Estimated Pricing Template there Is No Solicitation At This Time. responses To This Notice Are Not Offers And Cannot Be Accepted By The U.s. Government To Form A Binding Contract Or Agreement. This Notice Shall Not Be Construed As A Commitment By The Government To Issue A Solicitation, Or Ultimately Award A Contract, Nor Does It Restrict The Government To A Particular Acquisition Approach. The Government Will In No Way Be Bound To This Information If Any Solicitation Is Issued. Submission Of Any Information In Response To This Market Survey Is Purely Voluntary; The Government Assumes No Financial Responsibility For Any Costs Incurred. Your Responses May Be Shared With All Stakeholders, Thus, Information Received Will Not Be Considered Proprietary. respondents May Optionally Identify Other Activities, Capabilities, Or Deliverables They Believe Would Be Of Benefit To This Tasking. the Purpose Of This Rfi Is For Market Research And To Gather Input For Use In Further Defining The Requirement Only, And To Identify Interested And Potentially Capable Vendors. submission: Responses To This Rfi Shall Be Submitted Via Email To The Contracting Officer, Caitlin.ruc@va.gov And Contract Specialist, Michael.stevens5@va.gov No Later Than 4:30 Pm Eastern Standard Time (est) On January 15, 2025. questions: No Questions Are Being Accepted. Depending Upon The Responses Received, Va May Request Additional Information, May Conduct Future Question And Answer Sessions, Or May Conduct Meetings Or An Industry Day. 52.215-3 Request For Information Or Solicitation For Planning Purposes (oct 1997) (a) The Government Does Not Intend To Award A Contract Based On This Rfi Or To Otherwise Pay For The Information Solicited Except As An Allowable Cost Under Other Contracts As Provided In Subsectionâ 31.205-18, Bid And Proposal Costs, Of The Federal Acquisition Regulation. (b) Although Proposal And Offeror Are Used In This Request For Information, Your Response Will Be Treated As Information Only. It Shall Not Be Used As A Proposal. (c) This Request Is Issued For The Purpose Of: Information. (end Of Provision) please See The Following Attachments To Support This Rfi Below. attachments: attachment 1 - Performance Work Statement Draft attachment 2 - Veo Contact Center Rfi Questionnaire attachment 3 - Estimated Pricing Template

Details: All That Piece And Parcel Of Shop/office No. 18, Admeasuring 17.78 Sq. mtrs Of Built-up Area And 14.82 Sq. Mtrs. Of Carpet Area On 2nd Floor (according To Plan On 3rd Floor), In The Scheme Called "anaya business Center", Having Non- Agricultural Land, Situate, Lying And being Developed On R. S. No. 79/1, Block No. 129, T. P. Scheme No. 58 (bamroli), F. P. No. 30/b, In Moje Bamroli Village, Sub-dist Taluka majura, Dist - Surat.