Alberta Public Sector Tender

Background As Part Of Its Mandate, The Hqca Engages With Albertans On Their Experience And Satisfaction With Patient Safety, Person-centred Care, And Health Service Quality. The Hqca Routinely Conducts Ongoing Experience Surveys In Continuing Care, Primary Care, And Emergency Departments In The Province. In Addition, The Hqca Conducts Ad Hoc Surveys In Other Sectors And Populations. The Hqca Collects Input From A Large Number Of Albertans, Across Many Elements Of The Healthcare System. Historically This Has Resulted In Approximately 50,000 To 75,000 Responses Per Year, But As We Expand Our Engagement Activities, We Expect This To Increase. The Hqca Is Also Exploring Surveying In Other Areas Of Need In The Healthcare Platform, Such As Healthcare Provider Experiences And Patient Safety Culture In Various Healthcare Settings. Reports On Patient Experiences From The Survey Data Are Provided To Healthcare Stakeholders, Including The Survey Participants, To Help Improve The Healthcare Albertans Receive. System Current Work The Hqca Seeks A Vendor To Provide A Robust Surveying Platform, That Is Feature-rich, While Maintaining User Friendliness. The Platform Will Be Used For The Majority Of The Hqca’s Electronic Surveys Of Albertans.