University Of East Anglia Tender Result

Ivanti Cherwell ITSM subscription-The tool supports several key service management practices in ITCS. These including Service Desk, Incident Management, Service Request Management, Asset Management, Configuration Management, Service Catalogue Management, Service Level Management, and Problem Management. The value of the tool is that it combines all of these elements and enables ITCS to manage the services it provides for the business. A single action tender has been undertaken.