Tender Results of H M Revenue & Customs

Service Excellence Programe-Development of a Service Excellence programme to provide the framework through which a culture of Service Excellence and continuous improvement can be embedded throughout relevant parts of HMRC.

Newcastle Professional Services - Project Management-The requirement is for the provision of professional services to support the Newcastle Regional Centre Fit Out until practical completion. The fit-out will require full RIBA stages 0-7 professional services for the CAT B fit-out to provide initial stages of design of the interior, manage the project costs and project manage the programme, working with and representing HMRC interests with the Design & Build construction partner.

Intelligent Prompts Research-This is a KAI Social Research contract intended to be let through the Research and Insights DPS. HMRC has previously used digital prompts to 'pop-up' messages to infuence customer behaviour in digital filing journeys with the aim to reduce errors made by customers submitting returns. The work involves presenting nudges to taxpayers as they make submissions, highlighting potential specific mistakes, general potential problems, and directing them to relevant guidance/support. New tech...

Solar Glare Blinds for Edinburgh Regional Centre-New Solar Glare Blinds to be installed at the Edinburgh Regional Centre that were unable to be installed earlier due to delays incited by Covid-19.

Level 7 Artificial Intelligence Apprenticeship Training Services-This contract is for the Apprenticeship Training Provider from the Dynamic Marketplace (DMP) Agreement RM6102 to provide Level 7 Artificial Intelligence Apprenticeship Training Services.

External Recruitment for Director of Business Architecture-Provision of executive search services to recruit for a Director of Business Architecture. This is a call-off contract under the Crown Commercial Services RM6290 Executive & Non-Executive Recruitment Services Framework.

Cat B - BIM Model Updates-Supplier required to update Business Information Model with Category B data for HMRC premises. The planned works are expected to cost between £130,000 and £150,000. There is a contingency of £200,000 in place to ensure that any unforeseen costs are covered should they arise. It is not anticipated that this will be used.

Agency support for Director of Cyber Operations recruitment-Agency services required to recruit a Director of Cyber Operations into HMRC Security in CDIO HMRC. A HSP for upto £115k has been agreed for this role. Working to the Chief Security Officer (CSO), the role of Director Cyber Security Operations sits on the CSO's senior leadership team and is responsible for establishing and maturing HMRC's cyber security operations program to ensure that cyber security risk to HMRC's systems, assets, data, and capabilities are understood ac...

External Recruitment - Principal Architects-Executive search services required to identify suitable candidates to interview for the roles of 3 x Principal Architects (SCS1 roles in the Business Architecture Directorate)

Employer Salary Sacrifice Scheme-This is a KAI Social Research contract intended to be let through Research and Insights DPS. Employers and employees can gain relief on National Insurance contributions (NICs) if an employee agrees to give up some salary in return for employer pension contribution. Use of pension salary sacrifice has grown rapidly, and HMRC lacks the evidence to understand whether salary sacrifice is effective at incentivising pension saving and provides value for money. HMRC currently has no insight into ...