Tender Results of Department Of Public Expenditure And Reform

Provision of an IT Service Management (ITSM) Service Desk Solution-This public procurement competition relates to the provision and implementation of a IT Service Management (ITSM) based Service Desk Solution for the Office of the Government Chief Information Officer (OGCIO). The Office of the Government Chief Information Officer (OGCIO) is a division of the Department of Public Expenditure and Reform.

Renewal of Cisco Secure Email Gateway (SEG) / Email Security Appliance (ESA) feature keys.-The Department of Public Expenditure and Reform invites tenders for the renewal of Cisco Secure Email Gateway (SEG) / Email Security Appliance (ESA) feature keys based on 4000 licence deployments for either one (1) year or three(3) years.

This public procurement competition relates to the provision and implementation of a IT Service Management (ITSM) based Service Desk Solution for the Office of the Government Chief Information Officer (OGCIO). The Office of the Government Chief Information Officer (OGCIO) is a division of the Department of Public Expenditure and Reform.

The Department of Public Expenditure and Reform invites tenders for the renewal of Cisco Secure Email Gateway (SEG) / Email Security Appliance (ESA) feature keys based on 4000 licence deployments for either one (1) year or three(3) years.

The OGCIO IT Service Delivery Unit is responsible for providing, supporting and developing ICT services and a standard set of desktop applications for over 20 organisations, for circa 5,500 users and across over to 50 office locations countrywide. The IT Service Delivery Unit (SDU) uses Sentinel One Singularity. Tenderers are invited to submit tenders for the renewal of existing Sentinel One Singularity licences and provision/drawdown of additional licences over a three year term. A renewal amount of 6000 will be used for evaluation. The exact renewal amount will be agreed with successful reseller prior to the order being placed. It is envisaged the number of licences required this will change over the term of the contract. The maximum licence cost will be fixed for the duration of the contract and paid annually over the 3 year (36 month) term.

In summary the Services comprise: • Access to an established Enterprise Project Portfolio Management (EPPM) Software as a Service (SaaS); • Deployment of the EPPM SaaS to Framework Clients as required; • Training Services for end users of the EPPM SaaS; • Pre Sales Services including an assessment of Framework Client deployment requirements and associated costs of such deployment; • Support Services associated with the EPPM SaaS. Further detail with regard to the requirements of the EPPM SaaS and the Services are set out in Annex 1 of this RFT.

The Contracting Authority invites tenders (“Tenders”) from economic operators (“Tenderers”) for appointment to a Multi-Supplier Framework Agreement for the provision of a Technical Services Framework for Open Data and Data Management for the Irish Public Sector (“the Framework Agreement”) for the provision of the services as described in Appendix 1 of the RFT (the “Services”). In summary, the Open Data and Data Management Services and comprise of the following three (3) categories: 1. Data Management: a) Data Audit. b) Data Extraction, Transform and Load (ETL) and Preparation Services. c) Develop an Open Data Publication Plan and Publish data. d) Data Maintenance. e) Data Maturity Assessment. 2. Fully Hosted and Managed Open Data Platform Solution 3. Ad Hoc Consultancy Advice and Support Services for Open Data and Data Management

Minister for Public Expenditure and Reform (the “Contracting Authority”) is issuing this request for tenders (“RFT”) as a central purchasing body for use by the Framework Clients (defined below). The Office of Government Procurement (the “OGP”) is an office within the Department of Public Expenditure and Reform tasked with sourcing goods and services on behalf of the public service. References to the Contracting Authority will be deemed to include the OGP. (The Contracting Authority invites tenders (“Tenders”) from economic operators (“Tenderers”) for the award of a single supplier framework contract (the “Framework Contract”)or the provision of the services as described in Appendix 1 to this RFT (“the Services”). In summary, the Services comprise: The provision of advanced-level training for individuals in the public service who are assigned responsibility for receiving and following up on protected disclosures under the Protected Disclosures Act 2014.

The OGCIO requires a Service Provider to deliver a team of initially twelve on-site experienced and quality focused ICT Service Desk Resources, (with the skills as outlined in Section 3.2) for the OGCIO ICT Service Desk. This team, will log, capture, resolve and manage service desk issues and requests from customers using the OGCIO’s services responding to a wide range of ICT-related queries from users across the Public Service, by email, telephone and online from the Department’s offices, or via remote access. The ICT Support Service works to the IT Service Management Standard ITIL and staff must be able to work in this environment as well as involved in a range of critically required proactive support services. A highly efficient and professional ICT service is required to support staff across the Public Service in achieving their business objectives. The technical capacity to deliver the service must also be supported by a keen focus on quality customer service.

Provision of fixed Voice and VoIP Services-The Office of the Government Chief Information Officer (OGCIO) is a division of the Department of Public Expenditure and Reform and is tasked with delivering the Government’s Public Service ICT Strategy.OGCIO BTS is currently expanding with more departments coming online for support through the range of services we offer. Fixed Voices and VOIP is one of the offerings currently available to existing and new departments we support. By the end of 2021 OGCIO will be supporting departments with a sta...