Caerphilly County Borough Council Tender Result

Award of Research Project for Mapping User Journeys on behalf of Adnodd-Caerphilly County Borough Council are awarding a contract on behalf of Adnodd for a near term study into mapping user journeys when searching for and using educational resources. The purpose of this study is to assess how users access and utilise resources, both on the HWB platform and through other sources. The study aims to closely examine user expectations, identify what is currently working well, highlight any challenges they face, and uncover gaps they encounter while designing, implemen...