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Headquarters Chief Engineer Project Rohtang Tunnel PIN: 931720 C/O 56 APO 30041/RT/ 22 /E3 06 Nov 2018 a) M/s HP Document Solution Co. Mandi. b) M/s Dot Com Manali c) M/s Manali Computer House, Manali d) M/s Zip Info Tech, Manaliyal Info f) M/s Manu Sales Corporation, Chandigarh g) M/s HV Trades, Chandigarh h) M/s Global Info Tech, Manali COMPREHENSIVE ANNUAL MAINTENANCE CONTRACT FOR COMPUTERS, UPSs AND PERIPHERALS EQUIPMENT FOR THE YEAR 2018-19 Dear Sir, 1. This HQ intends to conclude a Comprehensive Annual Maintenance Contract (AMC) for the Desktop computers, Laptop, Printers, Scanners, Projectors, UPS and peripherals at HQ CE (P) Rohtang Tunnel, Solang Valley for the period 2018-19. The firm will be required to carry out the maintenance of the equipment in situ, as per the terms and condition attached as per Appendix ‘A’ and Agreement. 2. The firm may inspect the condition of the equipment and items before quoting their rates. 3. Payment Authority – SAO, HQ CE (P) Rohtang Tunnel. (a) Appendix ‘A’:- Terms and condition alongwith agreement issued by this HQ with the quotation be submitted in original duly accepted. If there is any deviation same may be specified. (b) Appendix ‘B’ List of items for AMC issued by this HQ with the quotation be submitted in original after quoting the AMC rates. 4. The quotations will be opened by a Board of Officers on 19 Nov 2018 at 1500 hrs. The AMC will be awarded as a whole based on total cost. 5. The defective parts shall be replaced by the firm under the terms and conditions of the AMC. 6. The quoting firm should be running AMC business with other firms and such details should also be included alongwith the quotations duly supported profile of the Service Engineer of their Firm. Contd….P/2 2 7. Quotations received after due date and time will not be entertained. The Accepting Officer reserves the right to reduce or increase the number of items offered under AMC and the right to reject any quotation without assigning any reason. 8. The quotation issued by this HQ be downloaded from CPP Portal / BRO website and same submitted duly quoted the AMC rates on CPP portal/open tender. 9. AMC will be effective from the date of signing of agreement. Yours faithfully, S/d-xxxxx (Premjit) Lt Col SO I (Res) For Chief Engineer Encls ; 1. Terms & Condition - Appendix ‘A’, 2. List of items - Appendix ‘B’ Appendix ‘A’ to HQ Rohtang tunnel Quotation letter No. 30041/RT/22 /E3 dt 06 Nov 2018 Terms and Condition 1. General (a) The firm should be a Pvt/ Public Ltd/ soly owned property in existence in the trade and shall attach proof of the same. (b) The firm must be registered with Himachal Sales Tax Department for works contract, GST, Tax and necessary proof must be attached for the same. (c) The firm must have at least two years experience for undertaking maintenance work for Govt. Organisation / PSUs. Performance certificates from at least three such existing clients (Organisation) duly supported with firm profile of their firm must be attached. (d) The firm must have expertise to provide maintenance of various computers and peripherals of various standard brands / makes namely HP/HCL/Compaq/ IBM/Lenovo/ Chirag computers and HP LaserJet / Inkjet, Wipro/Epson/TVSE DMP and other related peripherals. (e) Income tax clearance certificate for the last two years must be attached alongwith detail of PAN. (f) The firm must be specialized in LAN trouble shooting. (g) The firm shall provide Service Engineer as and when called upon. (h) This agreement shall be deemed to have been concluded in Manali where it has been signed on behalf of firm and all obligations there under shall be deemed to be located at M

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