Data Center Tenders

Details: Description Request For Quotation Date: August 5, 2024 Rfq No. 0 4 3 - 2 4 - 0 5-a Pr No. Prd-24-07-0129 To All Eligible Suppliers/bidders Please Quote Your Lowest Price Inclusive Of Vat On The Item/s Listed Below, Subject To The Terms And Conditions Provided In This Rfq. Duly Signed Sealed Quotation Properly Labeled With Rfq And Pr No/s. May Be Submitted At The Dar Central Office, Ground Floor Procurement Division, Elliptical Road, Diliman, Quezon City Not Later Than Aug 13, 2024 @ 9:00 Am. The Opening Of Quotations Shall Be On Aug 13, 2024 @ 10:00 Am. Prospective Bidders Shall Be “responsible To Verify” The Quoted Items From The Bids And Awards Committee (bac-a) Secretariat. For Any Clarification, Please Contact Us At Tel. Nos. 8928-10111 Or Email At Bacseretariat.a@darco.gov.ph. (sgd.)amihilda J. Sangcopan Bac-a Chairman Item No. Description Qty Unit Brand/ Model Statement Of Compliance Unit Price Total Online Database Application Subscription For One (1) Year --1 Lot With The Following Features: Core Features Minimum Requirement Platform Low-code Programming With An Easy Drag-and-drop Interface For Developing Custom Software Applications App Users Unlimited Data Security Available Daily Backup Retention Available Jumpstart Onboarding Training Is Available For Free Online, With Electronic Articles And Video Tutorials Minimum Of Five (5) Participants Offers 24-hour Live Support And Expert Services Accessible Technical Support, Both Local And Global Data Records Minimum Of 1 Million Records File Storage Capacity Minimum Of 25 Gb E-mail And Sms Notification Available Pdf Document Generation Available Pivot Tables, Drilldowns, And Cross-tabulation Reports Available Custom Logic And Automate Workflows Available Role Based Authentication Available Other Requirements (a) Have The Ability To Design Table Relationship That Support Multiple Join Types, Referential Data Integrity, And Look Up Field Cascade (b) It Offers Enterprise-grade Security, Regulated Audits, Established Compliance, Regional Data Centers, And Native Back-up And Restore Procedures To Safeguard Against Data Breaches And Unexpected Issues. (c ) Can Support The Level Of User Management Needed For A Secure And Multi-user Application ( D) Can Create Dynamic Dashboards With User-driven Filtering And Drilldown Options For Modernized Visual Data And Real-time Decisions. ( E) Capable To Embed Apps Directly On Any Website Portal ( F) Applicable To Other Devices Such As Mobile, Tablet, Computer And Laptop ( G) Can Track Status Updates To Streamline Operations ( H) Has An Effective Data Import/export Total Abc : ₱450,000.00 Mode Of Procurement : 53.9 Small Value Procurement End-user : Project Management Service (pms) Payment Mode : Government Terms Supplier/bidder’s Company Name: Tin Address: Contact No. Email Add: Supplier/bidder’s Name/authorized Representative ____________________________ Signature Over Printed Name Date This Is To Submit Our Price Quotations As Indicated Above, Subject To The Terms And Conditions Of This Rfq. Request For Quotation (rfq)- 53.9 Small Value Procurement Terms, Conditions, Procedures A. Submission 1. Duly Signed Quotation And Other Eligibility Requirements (properly Labeled With Rfq And Pr No/s. Deadline Of Submission And Opening Of Quotation) May Be Submitted To The Dar Central Office, Ground Floor – Procurement Division, Elliptical Road, Diliman, Quezon City. The Columns On Unit And Quantity In The Rfq Shall Be Accomplished; And In The Statement Of Compliance, A Declaration Of Whether Comply Or Not Comply Must Be Specified. The Lower Box In Its Terms, Conditions, And Procedures Shall Also Be Filled Up Appropriately And Signed By The Supplier Or His/her Duly Authorized Representative. Prices Shall Be Quoted In Philippine Pesos. 2. Sealed Quotation Shall Be Submitted With The Following Requirements, To Wit: A. Copy Of Philgeps Registration Certificate B. Copy Of Valid Mayor’s/business Permit C. Omnibus Sworn Statement Specific To The Project (emergency & Small Value Procurement) For Abc Above Fifty Thousand Pesos (p50,000.00) D. In Case The Owner Is Not The Signatory Of The Price Quotation Form And Notice Of Award I. Special Power Of Authority - For Single Proprietorship (must Be Notarized One (1) Year Before The Submission) Ii. Secretary’s Certificate - For Corporation/partnership/joint Venture (must Be Notarized One (1) Year Before The Submission) E. Bir Certificate Of Registration (in Lieu Of Dti Registration & Mayor’s Permit For Scientific/scholarly/artistic Work, Htc, & Svp) F. Original Copy Of Brochures/photos Of The Items Offered, Showing Its Performance Characteristics, In Conformity To Required Specifications, And Certifications (certificate Of Product Registration/cpr And License To Operate/lto)- If Applicable B. Evaluation Of Quotations Quotations Shall Be Evaluated By The Bac And Procurement Division Based On The Following Criteria: 1. Completeness Of Submitted Required Support Documents 2. Compliance With Technical Specifications 3. Competitiveness Of Quoted Price (unit And Total Price) C. Award The Supplier Who Passed The Above Criteria And Is Considered As The Single/lowest Calculated And Responsive Bidder (s/lcrb) Shall Be Awarded The Purchase Order (p.o)/contract Upon Recommendation By The Bids And Awards Committee (bac) And Approval Of The Head Of The Procuring Entity (hope). D. Delivery And Installation 1. Delivery And Installation Shall Not Be Later Than Thirty (30) Calendar Days From The Date Of Receipt Of Ntp. 2. Goods Shall Be Delivered To The Dar Central Office, General Services Division (gsd) Located At The Ground Floor, Dar Main Building, Quezon City. Delivery And Other Appurtenant Expenses Are At The Cost Of The Supplier. 3. Upon Delivery, The Supplier Shall Provide The Following Documents, To Wit: I. Original And Four (4) Copies Of The Supplier’s Invoice Showing The Goods’ Description, Quantity, Unit And Total Price; Ii. Original And Four (4) Copies Of Delivery Receipts; Iii. Original Statement Of Account; Iv. Approved Purchaser Order/contract; And V. Warranty Certificate, If Applicable. 4. A Penalty Of One-tenth Of One Percent (0.001) Of The Total Value Of The Undelivered Goods Shall Be Charged As Fine For Each Day Of Delay Of Delivery Of The Ordered Goods, Or After The Lapse Of The Extension Of Another Ten (10) Calendar Days. E. Packing (if Applicable) The Supplier Shall Ensure That The Ordered Goods (preferably In Its Original Package/box, Sealed And Labeled Identifying Content And Quantity Per Box) Are Properly Packed And Secured In Such Manner As To Enable Them To Reach Their Destination In Good Condition. F. Inspection Delivered Goods Are Subject To Inspection And Acceptance By The Dar Central Office Inspection Team And The Requesting Office/end-user. Expenses For Laboratory Tests On The Goods, When Necessary, Shall Be At The Cost Of The Supplier. G. Warranty Warranty Period For Supplies And Materials Shall Be For Six (6) Months; For Equipment It Shall Be One (1) Year, To Start From The Date Of Acceptance, As Noted In The Inspection And Acceptance Report, Duly Signed By The Chief, General Services Division. H. Payment Processing For Payment Of The Total Contract Price (less Appropriate Taxes) Shall Be Upon Issuance Of The Inspection And Acceptance Report And Submission Of All Required Documents By The Supplier. I. Responsibility Of The Winning Supplier 1. Supplier Shall Accept And Sign The Approved Contract And Ntp Within Ten (10) Days Upon Receipt Of Notice By Courier/fax Transmission/through Email, Or Telephone Call From The Procurement Division. 2. Refusal To Accept An Award/enter Into Contract, Or Failure To Deliver The Goods Within The Prescribed Period Without Justifiable Cause Shall Be Ground For Forfeiture Of Award And Disqualification From Participating In Any Procurement Activities Of The Department Pursuant To Sec. 69 Of 2016 Revised Irr Without Prejudice To The Imposition Of Other Sanctions Prescribed Under Sec. 68 Of Its Irr. 3. 3. Supplier Shall Guarantee The Source(s) Of Its Goods And Shall Ensure That Deliveries Are In Accordance With The Schedule And Specifications Of The Award Or Contract. 4. Rejected Deliveries Shall Be Construed As Non-delivery And Shall Be Replaced By The Supplier Subject To Imposition Of Penalties As Prescribed. 5. Suppliers Are Not Allowed To Propose Or Submit Substitute Quotation/s Or Item/s. 6. All Duties, Excise, And All Other Taxes And Revenue Charges Shall Be Paid By The Supplier. 7. If Applicable, The Supplier Shall Submit The Importation Documents Showing The Conditions And Serial Numbers Of The Ordered Imported Equipment/s As A Pre-condition To Payment. 8. All Transactions Are Subject To Withholding Of Creditable Value Added Tax And/or Expanded Value Added Tax Per Revenue Regulation(s) Of The Bureau Of Internal Revenue J. Disclosure Of Relations The Bidder Is Not Related To Those Mentioned In Section 47.1 Under Rule Xv – Disclosure Of Relations Of The 2016 Revised Irr Of Ra 9184 That Would Constitute Conflict Of Interest After Having Carefully Read And Received Your Request For Quotation And Its Terms And Conditions, Prices Indicated In The Rfq Are Duly Noted By The Undersigned And Further Certify That The Submitted Quotation Is Correct And Complete To The Best Of His/her Knowledge. _____________________________________________ Signature Over Printed Name (supplier/bidder/ Authorized Representative)

Details: This Preliminary Information Refers To An Award Procedure By Way Of A Negotiated Procedure Without A Competitive Tender In Accordance With Section 135 (3) No. 3 Gwb In Conjunction With Section 14 (4) No. 5 Vgv And Section 17 (7) Vgv, Which For Technical Reasons Can Only Be Can Be Provided To A Company. this Is An Absolutely Necessary Expansion Of The Existing Infrastructure / The Existing Hardware And Software To Maintain Data Center Operations. It Is The Extension Of The Storage Capacity Of An Existing Storage System. The Expansion Is Carried Out For The Required Hard Disks In A System Already In Operation At Itk-rheinland, In Which The Hard Disks Are Not Supplied And Implemented, But Only Have To Be Made Usable Using A Chargeable Activation Code. an Implementation Of Other Hard Drives From Another Manufacturer/supplier In The Existing System Is Not Possible Without Considerable Personnel, Organizational And Financial Effort. In Particular, The Localization And Identification Of A Technical Problem In The Hardware Is Not Possible Due To The Interlinked Installation/use. In Terms Of Operation, It Is Not Possible To Assess Whether A Technical Problem Affects The Area Of ​​the Previously Existing Hardware Or The Area Of ​​the Memory Expansion From Another Manufacturer/supplier.

Details: Agency: Missile Defense Agency (mda) office: Directorate For Test (dt) location: Mda-dtk naics: 541715 psc: Ac13 solicitation Number: Tbd notice Type: Sources Sought Announcement 1. Purpose the Missile Defense Agency (mda) Is Conducting Market Research To Determine Interest In The Airborne Sensors (abs) High Altitude Observatory (halo) Program Requirements. The Results Of This Research Will Support The Development Of The Strategy For The Abs Acquisition And Help Determine The Capabilities Of Potential Sources Interested And Capable To Accomplish The Requirements Contained Herein. This Rfi Is Issued Solely For Information And Planning Purposes And Does Not Constitute A Request For Proposal (rfp) Or A Promise To Issue An Rfp In The Future. This Rfi Does Not Commit The Government To Contract For Any Service Whatsoever. Further, Mda Is Not At This Time Seeking Proposals And Will Not Accept Unsolicited Proposals. Responders Are Advised That The Mda Will Not Pay For Any Information Or Administrative Costs Incurred In Response To This Rfi; All Costs Associated With Responding To This Rfi Will Be Solely At The Interested Party’s Expense. 2. Scope the Abs Program Is Used To Collect Radiometric Electro-optical (eo) Visible Through Long-wave Infrared (lwir) Data On Mda Flight Test Events. The Scope For The Abs Performance Elements Is Listed In Appendix A. 3. Anticipated Period Of Performance the Anticipated Period Of Performance For The Future Abs Requirement Is Ten Years, From September 15, 2026 Through September 14, 2036. 4. Submission Requirements respondents And/or Prospective Offerors (if A Solicitation Is Issued) And Its Subcontractors /suppliers Must Be U.s. Firms/businesses And Not Foreign Owned, Controlled, Or Influenced. Interested Parties Are Requested To Provide An Information Package Consisting Of The Following: 4.1 Completed Rfi Response Form (attachment A). Attachment A Provides A Template For Vendors To Provide Their Company Profile And Answers To The Specific Questions Included. Rfi Response Must Include A Capabilities Brief/relevant Experience Brief And Answers To The Attachment A Questions. 4.2 Capabilities/relevant Experience Brief. Vendors May Provide A Separate Capabilities/relevant Experience Brief In Which They Describe Corporate Capabilities/ Experience And Relevancy To The Requirements In Appendix A. Mda Requests The Below Details As Support For Each Reference: contract Number(s); title And Objective Of Contract; contracting Agency And Point Of Contact Information; And scope, Period Of Performance, And Type Of Contract (e.g., Fixed Price, Cost Reimbursement, Fee) do Not Submit Generic Corporate Marketing Materials For This Rfi. The Maximum Page Count For The Rfi Response Brief Is No More Than 10 Pages. The Response Shall Be Single-spaced, Minimum 12-point Times New Roman. 5. Small Business because One Objective Of This Rfi Is To Determine The Capability Of Small Business To Meet The Requirements Contained Herein, And To Inform The Acquisition Strategy With Regard To Setting Aside Any Future Acquisition For Small Businesses, Mda Request The Following Information: - The Prime Small Business Contractor Responding To This Rfi Must Include Their Past Experience In Managing Subcontractors On Similar Requirements, And If Applicable, Include Subcontractor Or Teaming Partners’ Past Experience Applicable To Requirements Specified In This Sources Sought. - Responsible Small Businesses Planning Teaming Arrangements To Meet The Support Requirements Listed Above Are Expected To Articulate The Portions Of Work That The Prime Small Business Intends To Perform As Well As Articulate The Portions That Subcontractors Or Teaming Partners (if Applicable) Will Perform. Responses Must Include Business Size And Business Socio-economic Category Of All Subcontractors Or Teaming Partners Identified To Perform Work Associated With The North American Industry Classification System (naics) For Rfi. 6. Security Requirements potential Sources Will Be Required To Support Security Requirements With A Top-secret Facility Clearance And Safeguarding To The Secret Level. 7. Responses And Marking interested Parties Are Requested To Respond To This Rfi By Completing And Returning The Required Submissions Described Above. Responses Shall Be Submitted Via E-mail To Mda.redstone.dtk.mbx.abs4@mail.mil No Later Than 18 July 2024 12:00 Pm Cst. Respondents Are Advised That The Government Is Under No Obligation To Provide Feedback With Respect To Any Information Submitted. only Vendors With Interest As A Prime Contractor Shall Complete The Above Referenced Form; However, Prime Contractors Are Able To Include Information Provided By Their Subcontractors In Their Response. Proprietary Information Is Neither Sought Nor Desired By Mda. If Such Information Is Submitted, It Must Clearly Be Marked "proprietary" On Every Sheet Containing Such Information, And The Proprietary Information Must Be Segregated To The Maximum Extent Practicable From Other Portions Of The Response (e.g., Use An Attachment Or Exhibit). Respondents Are Responsible For Adequately Marking Propriety Information Contained In Their Response. Please Be Advised That All Submissions Become Government Property And Will Not Be Returned. 8. Questions questions Regarding This Announcement Shall Be Submitted In Writing By E-mail To Mda.redstone.dtk.mbx.abs4@mail.mil. The Government Does Not Guarantee That Questions Received After 3 July 2024 Will Be Answered. Questions Will Only Be Answered Via Email. 9. Closing the Mda Would Like To Thank All Respondents In Advance For Your Feedback. The Results Of This Research Will Support The Development Of The Strategy For The Abs Acquisition. There Is A Potential For Additional Rfis, Industry Days And One-on-one Meeting Events Related To This Acquisition. Please Monitor Sam.gov. This Rfi Is Issued Solely For Informational And Planning Purposes – It Does Not Constitute A Request For Proposal (rfp) Or A Promise To Issue An Rfp In The Future. This Rfi Does Not Commit The Government To Contract For Any Service Whatsoever. Further, Mda Is Not At This Time Seeking Proposals And Will Not Accept Unsolicited Proposals. Responders Are Advised That The Mda Will Not Pay For Any Information Or Administrative Costs Incurred In Response To This Rfi; All Costs Associated With Responding To This Rfi Will Be Solely At The Interested Party’s Expense. appendix A: abs Halo Program Requirements operations And Sustainment (o&s): mda Requires O&s Of All Abs Aircraft And Sensor Equipment For The Collection Of Radiometric Eo Visible Wavelength Through Lwir Data On Mda Flight Test Events. O&s Includes Aircraft And Sensor Operations And Maintenance, Aircraft And Sensor Modifications, Management Of Flight And Ground Crew, And Aircraft And Engineering Facility Management. This Also Includes Developing And Executing Airworthiness And Flight Safety Procedures. operations Activities May Include, But Are Not Limited To, Program Management, Program Functional Support From Financial, Contracting, Safety, Cyber Security, Quality, Security, Engineering, Logistics, And Configuration Management. Maintenance And Operation Of All Aircraft Will Be In Accordance With Dcma Instruction 8210. The Contractor Will Be Required To Support Security Requirements With A Top-secret Facility Clearance And Safeguarding To The Secret Level. This Also Includes Developing And Implementing Accredited Cyber Security Processes At The Contractor’s Facility And With Deployed Abs Systems. The Contractor Will Also Be Required To Provide Environmentally Controlled Space For All Aircraft And Sensor Equipment. the Contractor Must Demonstrate The Capability To Assume O&s And Mda Mission Support On December 14, 2026. key Abs Systems: 1.1.1 Halo-i Is A Gulfstream 550 (g-550) Aircraft With Multiple Sensors Viewing Through Optical Windows. The Sensors Are Calibrated To Collect Radiometric Visible Through Lwir Data. Halo-i Will Has Four Independently Pointed Sensor Stations With User-defined Sensors And With Each Station Accommodating Three-to-four Sensors. Halo-i Technical Data Package Will Be Provided. 1.1.2 Halo-ii And Halo Iiir Are G-550 Aircraft With A Cupola Mounted Atop The Fuselage That Allows For Open Port Viewing With The Next Generation Sensor (ngs), Which Is A Multiband Sensor System To Collect Calibrated Radiometric And Photo Documentation Data In The Visible Through Lwir Spectral Regions. Final Drawings And Technical Data Packages Will Be Provided For Halo-ii, Halo-iii And Ngs. 1.1.3 Maintenance And Operation Of All Aircraft Will Be In Accordance With Dcma Instruction 8210. The Contractor Will Be Required To Support Security Requirements With A Top-secret Facility Clearance And Safeguarding To The Secret Level. This Also Includes Developing And Implementing Accredited Cyber Security Processes At The Contractor’s Facility And With Deployed Abs Systems. The Contractor Will Be Required To Provide Environmentally Controlled Space For All Aircraft, Sensor Equipment, And Laboratories Described In 1.1.6 And 1.1.7. 1.1.4 Portable Uplink Ground Station (pugs) Provides Secure Uplinks For Sensor Pointing, Two-way Voice And Downlinked Sensor Video Communications Capability. This Capability Includes Line Of Site Ultra-high Frequency (uhf) To The Aircraft And International Maritime Satellite (inmarsat) For Beyond Line Of Sight Communications. 1.1.5 The Mission Software (ms) And Mission Data Center (mdc) Consist Of Various Software Tools To Support Abs Mission Execution And Pre And Post Mission Support. Ms Consists Of Commercial Off – The - Shelf (cots), Modified Cots, And Contractor Developed Software For Command And Control Of Aircraft Mission Systems. This Also Includes Ms To Point And Operate All Halo Sensors. Software Documentation Will Be Provided. The Mdc Tools Are Used To Conduct Pre-mission Planning For Aircraft Test Support Position To Optimize Sensor Sensitivity In The Collection Of Radiometric Data. The Mdc Also Includes Tools For Post-mission Data Reduction And Analysis. The Current Abs Software Systems Operate With Windows® 10. The Contractor Must Demonstrate The Capability To Assume Engineering And Transition Responsibilities On September 15, 2026. 1.1.6 The Systems Integration Lab (sil) Develops And Tests Mission Software And Integrates With Sensors And Command And Control Hardware. The Government Provided Sil Is Located At The Current Abs Prime Contractor’s Facility In Tulsa, Ok. the Contractor Must Demonstrate A Plan To: assume Engineering And Transition Responsibilities On September 15, 2026; transfer The Sil To A New Facility At Or Near The Aircraft Storage Location; demonstrate A Plan To Work With The Current Abs Prime Contractor To Provide Sil Support To Meet Abs Requirements. 1.1.7 Optics Lab Maintenance And Calibration Equipment Utilization Is Essential To The Support Of All Halo Sensors To Maintain The Pedigree From Historical Mda Data To New Data. The Government Provided Optics Lab Is Located At The Current Abs Prime Contractor’s Facility In Tulsa, Ok. the Contractor Must Demonstrate A Plan To: assume Engineering And Transition Responsibilities On September 15, 2026. transfer The Optics Lab To A New Facility At Or Near The Aircraft Storage Location; work With The Current Abs Prime Contractor To Provide Optics Lab Support To Halo-i, Halo-ii And Halo-iii. mission Planning And Execution: abs Mission Planning And Flight Test Execution Includes Pre-mission Planning, Airborne Test Measurement Operations, Airborne And Ground Based Voice And Data Communications, Coordination With National And Other Test Ranges Both Conus And Oconus, And Post-mission Activities. 1.2.1 Pre-mission Planning: Includes Coordination With The Abs Government Team And Customers To Define Requirements And Data Collection Objectives And Determining Deployment Locations For Aircraft And Communications Systems. This Also Includes Determining Aircraft Positions During Test Events, Developing Flight Plans While Adhering To Safety Of Flight And Test Range Safety Requirements. Includes Optimizing Sensor Selection And Integration Into The Halo Aircraft. Includes Determining Expected Signature Of Each Test Item In Order To Select Optimal Sensor And Position Of Halo Aircraft. This Includes Determining Sequence Of Sensor Movement During The Flight Test Event And Data Collection Time. This Also Includes Insuring Pilots, Maintenance, And Mission Support Personnel Are Trained To Safely And Effectively Deploy And Accomplish Mission Objectives. 1.2.2 Airborne Test Operations: Includes Collecting Electro-optic/infrared (eo/ir) Data (visible Through Lwir) With Specific Requirements Dependent On Each Flight Test. The Complexities Of Collecting Abs Flight Test Data Includes Using Communication Systems To Real-time Uplink Tracking Data To Multiple Halo Aircraft To Collect Data On Missile Defense Flight Tests Events. This Includes Collecting Data On Multiple Objects Of Interest Per Flight Test Event (i.e. Booster Separation, Intercept Events, Multiple Interceptors And Target Missiles). Test Complexities Also Includes Using Tracking Data To Slew Combinations Of Sensors On Multiple Aircraft To Specific Flight Test Events For Specific Event Durations. Additional Test Complexities Includes The Ability For The Mission Controller On Each Halo Aircraft To Manually Adjust Sensor Tracking For Non-nominal Events. 1.2.3 Airborne And Ground Based Voice And Data Communications: Includes Deploying Abs Communications Teams To Support Mission Objectives. This May Include Simultaneous Communications To Support Multiple Test Events At Different Locations With All Halo Aircraft. This Also Includes Integrating Abs Pugs Systems With Test Ranges Conducting Missile Defense Testing. Communications Capabilities Includes Line-of-sight From Ground To Each Aircraft, Inmarsat, Iridium Phones, And Standard Air Traffic Control (atc) Communications. 1.2.4 Coordination With National And Other Test Ranges Both Conus And Oconus Includes Working With The Abs Government Team And Test Ranges Conducting Missile Defense Test Events To Develop Support Plans. Test Event Plans Encompass Aircraft And Sensor Systems Operations, Communications Plans, Safety And Security Constraints, And Operations And Logistics Plans. Flight-testing At Ranges Of Interest To Mda Including National Ranges, Foreign Ranges, And Other Ranges Were Missile Defense Testing Could Occur. 1.2.5 Post-mission Activities: Includes Providing A Quick-look Assessment For Senior Leaders After Landing From The Test Event. Post-mission Activities Also Include Processing Mission Data Into Engineering Products, Engineering Photo Documentation, Engineering Parametric Products And Providing Post-mission Briefs. 1.3. Improvement And Modernization (i&m): abs I&m Spans From Concept Development Through All Engineering Phases, Production And Integration Into Abs Systems. Aircraft And Sensor Engineering Support Includes Aircraft/sensor System And/or Component Design, Development, Acquisition, Modifications, Integration, Operations And Maintenance, And Capability Upgrades And Improvement. the Abs Program Operates Three Gulfstream 550 Commercial Derivative Aircraft (cda) Initially Approved For Flight By The Federal Aviation Administration (faa). These Aircraft Have Been Modified To Accept Abs Mission Specific Equipment In Response To Mda Test Support Requirements, Are Designated Public Aircraft, And Operate Under Public Aircraft Operations Authority, And As Such, Mda Is The Final Airworthiness Authority For The Aircraft. All Aircraft Are Now In Their Full Operational Capability (foc) Baseline Configurations And Have Completed All Major Aircraft/system Modifications. in Accordance With Dod Directive 5030.61 “dod Airworthiness Policy” (enclosure 3, Sections 3 And 4), Mda Intends To Designate An Airworthiness Authority From Contractor Provided Capabilities. these Capabilities Include: engineering Organization (technical Authority) Capable Of Independently assessing The Airworthiness Of Aircraft And Air System Configurations, And establishing Airworthiness Limitations For All Aircraft And Air Systems. airworthiness Management And Control Organization Manage And Control The Airworthiness Process familiar With Federal Regulations And Dod Policy Governing Airworthiness, sufficiently Independent Of Acquisition Program And Operational Influence To Provide valid Assessment Of Airworthiness, valid Assessment Of Safety Of Flight Residual Risk, And to Exercise Overall Engineering Oversight. approved For Public Release 24-mda-11777 (1 May 24)

Details: This Notice Is Issued In Accordance With Federal Acquisition Regulation (far) Subpart 5.2, Synopses Of Proposed Contract Actions. The U.s. Department Of The Interior (doi), Bureau Of Safety And Environmental Enforcement (bsee), On Behalf Of The Bureau Of Ocean Energy Management (boem), Acquisition Operations Branch, Is The Contracting Office For This Procurement. The Purpose Of This Notice Is To Announce The Government’s Intent To Award A Firm-fixed-price Type Of Purchase Order On A Sole Source Basis To The Southern California Coastal Water Research Project (3535 Harbor Blvd, Suite 110, Cosa Mesa, Ca 92626) In Support Of The West Coast Ocean Data Portal (wcodp), Pursuant To Far Part 13.5 Simplified Acquisition Procedures And In Accordance With Far 13.106-1(b), Soliciting From A Single Source. The Wcodp Is An Online Data Catalog And Resource Center That Consolidates Available Data And Enables State, Federal, And Local Users To Locate, Visualize And Download Ocean Resources And Human Use Information Such As Fishing Grounds, Recreational Areas, Shipping Lanes, Habitat Areas, And Energy Sites, Among Others. It Is A Collaborative Effort Involving Federal Agencies, West Coast States (ca, Or, And Wa), The Portal Was Established By The West Coast Governor’s Alliance On Ocean Health To Improve Access To Scientific And Geospatial Information For Coastal And Marine Planning, Policy Development And Resource Management. The Wcodp Currently Resides On Servers That Are Located At Sccwrp’s Facilities. Sscwrp Is The Only Source Reasonably Available Who Can Provide The Required Services Because It Is The Only Entity That Has Access To The Servers And Data.it Is Anticipated That Award Of A Purchase Order Will Occur On Or Before August 06, 2024, With A 12-month Base Period And Four 12-months Option Periods. The Applicable Naics Code Is 519290. This Is Not A Request For Competitive Quotes. This Notice Of Intent Is For Informational Purposes Only. However, All Responsible Sources May Submit A Capability Statement, Which Shall Be Considered By The Agency If Received By The Point Of Contact (poc) Listed Below By August 05, 2024 (reference Solicitation No. 140m0124q0054). A Determination By The Government Not To Compete This Action Based On This Notice Is Solely Within The Discretion Of The Government. Poc: Christina Mohamed, Contracting Officer, Bsee, Acquisition Operations Branch, 45600 Woodland Road, Mailstop Vae-amd, Sterling, Va 20166. Any Response Must Be Emailed To Christina.mohamed@bsee.gov.

Details: The Space Development Agency (sda) Issued A Request For Proposal (rfp) For The Advanced Fire Control Ground Infrastructure (afcgi) Acquisition. the Space Development Agency (sda) Issued This Request For Proposal (rfp) For The Services Of A Ground Segment Infrastructure Provider For Sda’s Advanced Fire Control (afc) Program. The Afc Program Will Deliver Integrated Space And Ground Elements To Demonstrate Advanced Fire Control Missions. Afc Executes Operationally Relevant Prototypes To Demonstrate Proof Of Scalability, Show Military Utility, And Provide A Pathfinder For Future Proliferation Of Afc Capabilities. the Afc Ground Segment Acquisition, Referred To As Afcgi, Is A Component Of The Broader Afc Program. The Objective Of Afcgi Is To Provide Common Ground Infrastructure And Resources To Minimize Cost And Complexity For Multiple Afc Prototype Programs. The Efforts Of The Afcgi Acquisition Will Be Central To The Successful Execution Of The Fire-control On Orbit-support To The Warfighter (foo Fighter Or F2) Prototype System (launching In Q1fy27) And Follow-on Fire Control Demonstration Programs. the Afcgi Contractor Will: deliver And Manage Ground Segment Resources, Including But Not Limited To Ground Entry Points (geps) And Terrestrial Network Connections, fit-out And Manage A Government-owned, Contractor-operated (goco) Facility Called The Demonstration Operations Center (doc), manage A Government-procured, Contractor-operated Cloud Environment To Provide Cloud Services, Including But Not Limited To Hosting Space Vehicle Mission Operations Center Software, Data Archiving, Enabling Remote Access To Data During On-orbit Demonstrations, Enabling Data Processing And Analysis, Hosting Mission Partner Software, And Interfacing With Mission Partner Systems; And, provide Program Management, Systems Engineering, Integration, Verification, And Operations And Maintenance Of The Afc Ground Infrastructure. to Receive Additional Controlled Unclassified Information (cui) Documents, Please Send An Email Including Your Cage Code And Facility Location To Ussf.pentagon.sda.mbx.fa240124r0001@mail.mil With The Subject Line “sda Advanced Fire Control Ground Infrastructure (afcgi) Content Request”. Requests For Cui Data Must Be Received No Later Than 19 July 2024 At Noon Et. amendment 1 amendment 1 Makes The Following Updates: updates The Sda Doc Notional Floor Plan In The Bidder's Library provides Government Answers To Contractor Questions updates The Sow: section 1.6 Compliance Table To Reflect Current Data Of Ssaa section 3.6.005 To Include “and Monitors” amendment 2 amendment 2 Updates The Government Answers To Contractor Questions.

Details: This Is A Notice Of Intent To Sole Source As Required By Far 5.203. The Government Intends To Solicit And Negotiate With Only One Source Under The Authority Of Far 6.302-1 Entitled, "only One Responsible Source And No Other Supplies Or Services Will Satisfy Agency Requirements." The Department Of Homeland Security (dhs) Office Of Procurement Operations (opo) Intends To Solicit And Award On A Sole Source Basis A Contract Action To Nec National Security Systems, Inc. (nec Nss), Uei: Rlrzwearx7me, 4310 Wilson Blvd., Suite 505, Arlington, Va 22203, To Acquire Nec Advanced Identity Manager (aim) Perpetual License Maintenance. This Requirement Is For Maintenance For Existing Perpetual Nec Facial Licenses For The Face Enterprise-wide Software Advanced Identity Manager Extensible Multimodal (aim-xm) And Advanced Identity Matcher - Edge Source (aim-es) Products And Assessment Tools For Unlimited Biometric Quantities, On Unlimited Hardware Platforms, And At Unlimited Lcoations. pursuant To The Far Subpart 6.302-1, “only One Responsible Source And No Other Supplies Or Services Will Satisfy Agency Requirements,” Nec Advanced Identity Manager Software Maintenance Is Essential To The Continued Proper Functioning Of The Nec Nss Aim Software, Which Dhs Uses To Perform Its Essential Tasks Of Biometric Identification In Support Of Screening, Vetting, And Credentialing Of Individuals Seeking Immigration Benefits, Employment, Or Entry/exit To The United States. only Nec Nss Can Provide The Annual Software Maintenance To The Existing Nec Aim Software Currently Operational Within Ident Because No Other Firm Product Can Interconnect With And Perform The Necessary Customized Maintenance Of The Nec Nss Aim Software. The Nec Nss Aim Software Itself Is Customized, With The Algorithm Having Been Developed And Fine-tuned By Nec Nss Over The Years To Where Only Nec Nss Can Provide The Maintenance For Such An Application. If The Government Were Not Able To Procure The Necessary Annual Software Maintenance, The System Would Be At Risk For Potential Security Vulnerabilities And System Malfunctions. additionally, These Systems Will Naturally Experience Degradation In System Performance, Negatively Impacting The Ability To Make Operational Decisions Such As, But Not Limited To, National Security And Public Safety, Identifying Known Or Suspected Terrorists, Supporting Enforcement Actions, Granting, Or Denying Benefits Such As Immigration Benefits Or Trusted Traveler Status For Obim, Customs And Border Protection (cbp), Immigration & Customs Enforcement (ice), Transportation Security Administration (tsa) And U.s. Citizenship And Immigration Services (uscis) Who Are Currently Using The Nec Aim Product. obim Procured Perpetual Licenses For The Above Stated Dhs Component Organizations For Facial Matching Capabilities To Perform Biometric Identification In Support Of Screening, Vetting, And Credentialing Of Individuals Seeking Immigration Benefits, Employment, Or Entry/exit To The United States. A Dhs Wide License Enables Continuity Of Efforts Across Multiple System Implementations And Allow For Cost Savings Associated With Future Implementations. As A Result, If Obim Were Not Able To Procure The Annual Maintenance For The Nec Face Enterprise-wide Software, At A Minimum, Each Component Would Need To Separately Procure That Annual Maintenance Support From Nec At A Cost Of $8m Per Dhs Component, For A Total Of $40m For A One-year Period Of Performance As Compared To Obim Procuring The Annual Maintenance Support From Nec On Behalf Of The Entire Department For A Cost Of $8m Over A One-year Period Of Performance. procuring An Alternate Product Other Than Nec Nss Aim Would Not Enable Continuity Of Efforts Across Multiple System Implementations And Not Allow For Cost Savings Associated With Future Implementations. The Ident Infrastructure (transaction Manager I (tm) And Matcher Interface Service (mis)) Have Been Designed Around The Nec Nss Aim Product For Facial And Iris Recognition. The Tm And Mis Architecture Would Need To Be Rebuilt For Both Ident And Hart In Order To Accommodate A Different Manufacturer’s Matching Product, Which Would Increase The Cost By At Least $50m Per System, For A Total Of $100m, Which Was Estimated Based On The Previous Costs Required To Build Each System. Dhs Network Architecture, Maintenance Platforms, And Configuration Systems Require The Use Of Nec Nss’s Product To Ensure Interoperability With Other Dhs Systems At All Data Centers. The Nec Nss Facial Software Must Be Configured In Accordance With Dhs Ocio System Architecture Requirements. The Use Of Other Products Would Result In Interoperability, Compatibility, Interface Issues That Would Preclude The System’s Support Team From Providing Efficient And Effective Customer Support. there Are Many Steps That Must Occur Before Any New Technology Can Be Utilized. One Critical Step Is To Test New Products In A Laboratory Environment Before Implementing In A Production Environment. It Is Overly Unrealistic To Suggest That Adding A New Cloud Instance Of A Product Would Be Close To Providing A Completely Operational Product In A Dhs Production Environment. If Obim Were To Replace The Nec Face Enterprise-wide Software Without The Minimum Critical Step Of Testing In A Non-production Environment, It Would Be New Development And Obim Would Have To Contract For The Entire Lifecycle Of The Work To Install, Build, Integrate, Test, And Compute Face Matching Templates For The New System. The Templates Regeneration Alone Previously Took Six Months When Obim Transitioned To The Nec Software. the Chief Information Officer Published The Dhs Instruction 026-11-001, On September 11, 2023, And Obim’s Task To Strengthen The Instruction Is To Remediate Any Testing Deficiencies In Obim’s Face Recognition-based Systems. On July 31, 2024, The Obim Director Signed A Memo To Establish An Obim Biometric Laboratory Environment (ble). The Ble Will Be Dedicated Testing Environment For Evaluating New And Existing Biometric Matcher Technologies. This Matcher Marketplace Will Enable Obim To Perform The Kind Of Test Necessary To Compare Matcher Service Providers. The Ble Is Scheduled To Be Operational In June 2025. without Extensive Testing, It Is Impossible To Determine If The Other Products Could Replace The Current Customized Facial License Software. Obim Would Need To Conduct A Series Of First Article Testing To Determine If The Accuracy Of The Vendor’s Facial License Software Will Achieve The Same Level Of Accuracy Obim Currently Has With Its Current Customized And Fine-tuned Matcher. First Article Testing Is Imperative To Understand The Accuracy Of The Product, Specific To Obim Data. The Risk In Executing A New Facial License Product Without Proper Testing Before Going “live” Would Cause Nationwide Catastrophic Delays To Stakeholder Operations. Any Drop In Accuracy Would Result In Obim Not Being Able To Perform Its Mission To Dhs Internal And External Stakeholders. A Decrease In Accuracy Would Result In An Increased Workload On The Biometric Support Center (bsc) Human Resources, Resulting In Missed Service Level Agreements (sla’s) With Obim Stakeholders. For Example, A 1.84% Drop In Face Matching Accuracy For A Given Stakeholder Would Result In A 13x Manpower Requirements Increase To Sustain Their Day-to-day Operations. The Potential Increase In -4 Fingerprint Identification Numbers (fins) Would Require A Semi-annual Process To Clean Up, Taking Away Valuable Time And Resources For Maintaining Mission Critical Operations. -4 Fins Are Unknown Biometrics That Don’t Match Anything Else On Record In Ident. Additional Funding And Manpower Would Be Needed To Manage The Increase In Workload For Obim And Its Stakeholders. The Extent Of Which Would Only Be Discovered After Going Live, If Executed Without Proper Testing Beforehand. the Homeland Advanced Recognition Technology System (hart) Will Replace Ident System Upon Initial Operation Capability (ioc). Anticipated Ioc Date For Hart Is Fourth Quarter Fiscal Year 2026. While Obim Is Still Using Ident, A Transition To Another Contract Mechanism Without Critical Disruptions To System Operational Availability Would Be Very Difficult And Cost Prohibitive Due To The Size And Complexity Of The Ident System Requirements. Replacing The Vendor That Is Supporting Ident At This Time Would Be Synonymous With The Cost And Time Associated With The Initial Development And Testing For The Hart Face Matching Capability But Multiplied By A Factor Of Two To Account For Replacing The Face Matching Capability In Both The Hart And Ident Systems To Include Retesting With All +55 Interfacing Stakeholders For Each System. There Are Over 1.2 Billion Face Images That Have Been Feature-extracted For Use With The Nec Aim Xm Product In Both Obim/ident And Obim/hart Systems That Would Need To Be Re-extracted For A Replacement Face Matching Product. The Timeframe To Complete Such An Endeavor Is A Minimum Of 6 - 12 Months For Both Hart And Ident. It Is Anticipated That The Other Four Dhs Components Would Have To Undergo A Similar Feature Extraction Endeavor For Every System That The Aim-es/xm Product Is Implemented In. Obim Is In The Process Of Establishing A Biometric Laboratory Environment (ble) For The Purpose Of Testing Matcher Software. This Matcher Marketplace Will Enable Obim To Perform The Necessary Tests To Compare Matcher Service Providers. The Anticipated Schedule For The Ble To Be Operational Is June Of 2025. obim Is Requesting A Sole Source To Nec For A 12-month Base Plus Two 12-month Option Periods. This Will Provide Obim The Necessary Time To Stand-up And Test The Ble Environment And Then Test Vendors Facial Software Products To Fully Compete This Requirement In Fy27. a Determination By The Government Not To Compete This Proposed Effort On A Full And Open Competition Basis, Based Upon Responses To This Notice, Is Soley At The Discretion Of The Government. this Notice Of Intent Is Not A Request For Quotation (rfq) For Competitive Quotes. Oral Communications Are Not Acceptable In Response To This Notice. Interested Parties May Submit Any Information For Consideration By The Government To Amy Driver At Amy.driver@hq.dhs.gov And Ronald Jean Baptiste At Ronald.jean-baptiste@hq.dhs.gov With Solicitation 70rda124r00000007 Referenced In The Subjet Line. the Period Of Performance For This Contract Is As Follows: Base Period: September 30, 2024 - September 29, 2025 Option Period 1: September 30, 2025 - September 29, 2026 Option Period 2: September 30, 2026 - September 29, 2027 the Place Of Performance For This Contract Is As Follows: 9325 Cypress Loop Road, Bay Saint Louis, Ms 39529

Details: Description I. Background First Launched During The Pandemic In November 2020, The "make It Happen In The Philippines" Campaign Was Introduced By The Boi As The New International Investment Promotion Brand Campaign Of The Country, Which Aims To Attract Investments To The Philippines By Highlighting Its Potential As An Ideal Investment Destination. The Campaign Reinforces The Country's Highly Skilled And Resilient Human Resources And "make-it-work" Mindset, Underlining Its Strength And Adaptability Even In Times Of Adversity. Along With The Roll-out Of This Campaign Are The Introduction Of New Campaign Assets Showcasing Priority Sectors That The Boi Has Been Promoting. One Of These Assets That The Agency Has Been Extensively Using In Its Promotional Events Are Roll-up Banners Featuring The Following Priority Sectors And Industries: A. Electronics Industry Which Highlights The Philippines' Established Role In The Electronics Global Value Chain, With Particular Strengths In The Test, Packaging, And Assembly Of Semi-conductors. B. Copper Industry With World-class Mines, A Smelting Facility, And Downstream Manufacturers Which Contributes To The Country's Industrial Growth. C. Aerospace Industry As The Country Positioned Itself To Become The Hub For Manufacturing And Aftermarket Services In The Asia Pacific Aerospace Industry. D. It-bpm Sector That Showcases The Thriving Information Technology And Business Process Management Industry, Which Has Established The Philippines As A Global Outsourcing Hub. E. Automotive Industry Which Shows The Philippines’ Readiness To Meet The Rising Export Demand For Automotive Assembly And Parts Manufacturing Within Asia Pacific And Other Regions. In Line With Boi's Dedication To Delivering Current And Impactful Messages, There Is A Need To Print New Roll-up Banners To Highlight New Sectors That The Boi Is Promoting Which Is Aligned With The Current Administration’s Thrusts And Investment Priorities. These Banners Will Replace And Complement The Existing Ones, Ensuring That The Visuals And Content Remain Contemporary And Aligned With Boi's Mission And Vision. The New Pull-up Banners Must Maintain The Same High-quality Standards, Incorporating The "make It Happen" Brand Identity As Before. They Will Continue To Serve As Essential Tools For Boi In Conveying Its Commitment To Making Investment Opportunities A Reality In The Philippines. Ii. Rationale The Philippines Is Setting Its Sights On Becoming A Regional Hub For Smart And Sustainable Manufacturing And Services In Asean As It Adapts To The Rapidly Changing Global Business Landscape. With A Growing Emphasis On Green Energy Transition, The Country Is Strategically Positioning Itself To Lead In Sustainability, Connectivity, And Innovation. Key To This Strategy Is A Focus On Priority Sectors Outlined By The Government, Including Electric Vehicles (evs), Smart/ High-tech Lighting Manufacturing, Outsourced Semiconductor Assembly And Test, Green Metals, High-tech Agriculture, Renewable Energy, And Data Centers/ Telco Infrastructure. The Country Is Dedicated To Creating An Attractive Investment Destination, Offering High-impact Opportunities For Both Local And International Investors. With These New Focus Areas, There Is A Need To Update The Collaterals As Part Of The “make It Happen In The Philippines” Campaign, In Particular Roll-up Banners Which Shall Be Used In Various Local And International Promotional Events, Including Trade Shows, Investment Forums, Seminars, And Business Meetings. These Banners, With Their Prominent Display And Ability To Deliver A Concise Yet Impactful Message, Are Instrumental In Capturing The Attention Of Potential Investors And Stakeholders. They Serve As Visual Ambassadors For The "make It Happen" Brand And Convey Essential Information About The Investment Climate In The Philippines. The Banners Are To Be Distributed To 24 Ptic Posts, 3 Boi Extension Offices And 5 Boi Relevant Services (see Attached List). Iii. Methodology Given The Significance Of These Roll-up Banners In Promoting Investments And The "make It Happen" Brand, The Information And Communications Division Of The Investments Promotion Services Is Proposing To Commission A Service Provider To Produce High Quality Roll-up Banners. These Banners Will Be Strategically Deployed In Key Events And Venues, Both Nationally And Internationally, To Enhance The Visibility And Recognition Of The Brand And The Investment Potential Of The Philippines. These Banners Will Play A Complementary Role In Creating A Lasting Impression And Attracting Potential Investors, Ultimately Contributing To The Nation's Economic Growth And Prosperity. Using Roll-up Banners To Promote The "make It Happen" Brand And Investing In The Philippines Offers The Following Advantages: A. Visibility: Roll-up Banners Are Highly Visible Due To Their Vertical Design And Eyecatching Graphics. Placing Them Strategically In Key Locations Can Ensure That The "make It Happen" Brand And The Investment Opportunities In The Philippines Are Prominently Displayed And Easily Noticed By The Target Audience. B. Portability: These Banners Are Lightweight And Portable, Making Them Ideal For Promoting The Brand And Investment Opportunities At Various Events, Trade Shows, Seminars, And Business Meetings. They Can Be Easily Transported And Set Up Wherever Needed. C. Cost-effectiveness: Roll-up Banners Represent A Cost-effective Marketing Tool. Once Designed And Printed, They Can Be Used Repeatedly Without Incurring Additional Costs. This Is Particularly Beneficial For A Branding Campaign That May Need To Reach A Wide Audience Over An Extended Period. D. Customization: Roll-up Banners Can Be Fully Customized With The "make It Happen" Brand's Logo, Messaging, And Visuals. This Customization Allows You To Tailor The Banners To Specific Events Or Campaigns, Ensuring A Consistent And Impactful Message. E. Information Dissemination: Roll-up Banners Provide Ample Space For Sharing Information About Investment Opportunities In The Philippines. You Can Include Key Details Such As Incentives, Success Stories, And Contact Information, Effectively Educating Potential Investors. F. Quick Setup: Setting Up Roll-up Banners Is A Quick And Hassle-free Process. This Is Essential For Events Where Time Is Limited, Ensuring That You Can Effectively Showcase The Brand And Investment Opportunities Without Delays. G. Durability: High-quality Roll-up Banners Are Made From Durable Materials That Can Withstand Wear And Tear. They Maintain A Professional Appearance Even After Multiple Uses, Reinforcing The Credibility Of The "make It Happen" Brand. H. Versatility: Roll-up Banners Are Versatile Marketing Tools That Can Be Used In Various Settings, From International Trade Shows To Local Business Meetings. This Adaptability Allows You To Reach Diverse Audiences And Promote Investments Effectively. I. Brand Consistency: Roll-up Banners Ensure A Consistent And Cohesive Brand Identity. The Brand's Colors, Fonts, And Visuals Can Be Integrated Seamlessly Into The Banner Design, Reinforcing Brand Recognition. J. Reusability: Roll-up Banners Can Be Used For Multiple Events And Campaigns, Making Them A Sustainable And Eco-friendly Choice For Promoting The "make It Happen" Brand And Investing In The Philippines. K. Professional Image: Well-designed Roll-up Banners Convey Professionalism And Competence. This Positively Impacts The Perception Of The "make It Happen" Brand, Instilling Confidence In Potential Investors. In Conclusion, Roll-up Banners Are A Versatile And Effective Tool For Promoting The "make It Happen" Brand And Investment Opportunities In The Philippines. Their Ability To Attract Attention, Deliver Information, And Maintain Brand Consistency Makes Them A Valuable Asset In Building Awareness And Attracting Potential Investors To The Country. Iv. Scope Of Work And Deliverables The Following Are Expected From The Service Provider: 1. Printing. Printing Of 32 Sets (3 Designs/banners Per Set) Or A Total Of 96 Roll-up Banners Following The Designs Which Incorporates Boi's Mih Branding, Logo, And Relevant Investment Promotion Content. 2. Banner Specifications. The Roll-up Banners Should Meet The Following Specifications: A. Size: 2.75 Feet X 6.5 Feet B. Material: High-quality, Durable Material Suitable For Indoor And Outdoor Use. C. Printing: High-resolution, Full-color Printing. D. Retractable Mechanism: Reliable And Easy-to-use Retractable Mechanism. E. Base: Stable Base With Adjustable Feet For Different Surface Types. F. Carrying Case: Provide A Protective Carrying Case For Each Banner. G. Quantity: 96 Roll-up Banners H. Delivery: Deliver The Banners To The Boi's Office At #385 Gil Puyat Avenue, Makati City 30 Days After The Receipt Of The Service Provider Of The Purchase Order. The Proposed Three Designs For The Roll Up Banners Is Attached As Annex A. Additionally, The Distribution List Is Attached As Annex B. V. Qualifications Of The Service Provider The Service Provider Should: 1. Have Been A Player In The Printing And Delivery Of Roll-up Banners For At Least Three (3) Years. 2. Have At Least Five Engagements (from 2018 To 2023) With Government And Private Sector Clients. 3. Have The Experience And Expertise In Designing And Producing Roll-up Banners For Promotional Purposes. 4. Have The Necessary Equipment And Resources To Handle The Entire Process From Printing To Delivery; And 5. Have At Least A Philgeps Red Certificate. Vi. Documents For Submission As Proof Of The Enumerated Qualifications, The Service Provider Is Required To Submit The Following Documents, Along With The Usual Bid Documents: Required Documents As Proof Of Expert Qualification 1. Company Profile 2. List Of Current And Previous Clients In Both Government And Private Institutions Along With Services Rendered For The Past Five Years 3. Certificate Of Satisfactory Completion Of Service Rendered From Engaged Clients In Both Government And Private Institutions 4. Awards Received Relative To The Subject Services, If Any 5. Portfolio (sample Works) 6. Complete List Of Equipment And Materials That Would Be Used To Deliver The Project Required Bidding Documents 1. Price Quotation / Proposal 2. Mayor’s Permit 3. Philgeps Registration / Certificate 4. Income / Business Tax Return 5. Omnibus Sworn Statement It Is Incumbent That The Abovementioned Proof/documents Are Submitted With The Bidding Documents On Or Before The Deadline Of The Posting Of The Project At The Philgeps Website. Vii. Warranty And After-sales Service Requirements The Supplier/service Provider Warrants That The Roll Up Banners Procured Under The Contract Are New, Unused, Of The Most Recent Or Current Models, And That They Incorporate All Recent Improvements In Design And Materials, Except When The Technical Specifications Required By The Procuring Entity Provides Otherwise. The Supplier/service Provider Further Warrants That All Roll Up Banners Procured Under This Contract Shall Have No Defect, Arising From Design, Materials, Or Workmanship Or From Any Act Or Omission Of The Supplier/service Provider That May Develop Under Normal Use Of The Supplied Goods In The Conditions Prevailing In The Country Of Final Destination. Viii. Budget An Estimated Budget Not To Exceed Php153,600.00 (12% Vat Inclusive) Is Allotted For The Printing, And Delivery Of Roll Up Banners Including Other Incidental Expenses For The Duration Of The Project, Subject To The Usual Accounting And Auditing Rules And Regulations. Ix. Terms Of Payment Payment Shall Be Made Upon Completion Of Delivery And Upon Submission Of The Supporting Documents For Payment Processing (e.g., Delivery Receipt, Sales Invoice, Billing Statement, Warranty Certificate If Applicable, And Other Documents Required In This Technical Specifications)

Description: The Rfq Number For This Announcement Is N0018924qz274 This Solicitation Documents And Incorporates Provisions And Clauses In Effect Through Fac 2024-04 And The Most Recent Dfars Publication Notice Made Effective 30 May 2024. It Is The Responsibility Of The Contractor To Be Familiar With The Applicable Clauses And Provisions. The Clauses May Be Accessed In Full Text At This Address: Https://www.acquisition.gov/far/. The Naics Code Is 513210 And The Small Business Standard Is 47 Million Dollars. The Proposed Simplified Acquisition Is Being Solicited On A Sole Source Basis With Tactical Communications Group (tcg), 2 Highwood Drive, Building 2 Suite 200, Tewksbury Massachusetts, 01876. the Navsup Flc Norfolk Contracting Dept, Pentagon Directorate Is Issuing This Combined Synopsis/solicitation To Procure Boss Software Sustainment For The Joint Staff(js) Joint Interoperability Division (jid)-training Center (tc). The Resultant Purchase Order For This Procurement Will Include Commercial-off-the-shelf (cots) Supplies And Services For Which The Government Intends To Solicit And Negotiate With Only Tactical Communications Group (tcg). The Government Will Not Pay For Information Submitted In The Response To This Notice. The Required Cots Supplies For Boss Software Maintenance (as A Product) Will Have A One-year Coverage Period Encompassing 1 July 2024 Through 30 July 2025. The Required Boss Software Training Services Shall Be Provided For Up To A 3 Day Period At The Government’s Facility At Fort Liberty, Nc. These Services Shall Occur Once During The Coverage Period Of 1 July 2024 Through 30 June 2025. It Is Intended To Award A Sole Source Firm-fixed Price Purchase Order. the Proposed Contract Action Is For Supplies Or Services For Which The Government Intends To Solicit And Negotiate With Only One Source. Interested Persons May Identify Their Interest And Capability To Respond To The Requirement Or Submit Quotations. This Notice Of Intent Is Not A Request For Competitive Quotations. However, All Quotations Received Within Five Days After Date Of Publication Of This Synopsis Will Be Considered By The Government. A Determination By The Government Not To Compete This Proposed Purchase Order Based Upon Responses To This Notice Is Solely Within The Discretion Of The Government. Information Received Will Normally Be Considered Solely For The Purpose Of Determining Whether To Conduct A Competitive Procurement. this Is A Combined Synopsis/solicitation For Commercial Items Prepared In Accordance With The Information In Far Subpart 12.6, Using Simplified Acquisition Procedures Found At Far 13.5, As Supplemented With The Additional Information Included In This Notice. This Announcement Constitutes The Only Solicitation; A Separate Written Solicitation Will Not Be Issued. Paper Copies Of This Solicitation Will Not Be Available. The Closing Date And Time For Receipt Of The Quoter’s Quotation In Response To The Sole Source Combined Synopsis/solicitation Is 20 June 2024 At 12:00 Pm Est. The Quotation Shall Be Submitted Electronically Via Email To Kevin.mbrenna21.civ@us.navy.mil. the Software Sustainment Specifications Are Listed Below. Furthermore, It Is Intended To Award A Single Purchase Order As A Result Of This Combined Synopsis/solicitation With The Following Clin Structure: clin 0001: Qty 6 Each, Boss Software: Gold Support Boss Software Maintenance (as A Product) For Six (6) Systems For A Coverage Period Of One (1) Year Encompassing 1 July 2024 Through 30 June 2025. clin 0002: Qty 1 Lot, Boss Software Training: Onsite Training For Up To Three (3) Days At The Government’s Facility At For Liberty, Nc. Training Can Take Place Anytime During The 12 Month Software Coverage Period As Coordinated In Advance With The Jid-tc. shipping/billing: joint Interoperability & Data Link Training Center (jid-tc) 2449 Surveyor Street, Bldg. 718 fort Liberty, Nc 28308 billing: Attention: Debra Collins shipping: Attention: Christopher Nichols the Clause At 52.212-4 Contract Terms And Conditions-- Commercial Products And Commercial Services (nov 2021) Applies To This Acquisition Along With The Following Addenda To This Clause: clauses Incorporated By Reference: 52.203-12 limitation On Payments To Influence Certain Federal Transactions 52.204-7 system For Award Management 52.204-13 system For Award Management Maintenance 52.204-16 commercial And Government Entity Code Reporting 52.204-18 commercial And Government Entity Code Maintenance 52.204-22 alternative Line Item Proposal 52.209-10 prohibition On Contracting With Inverted Domestic Corporations 52.232-39 unenforceability Of Unauthorized Obligations 52.232-40 providing Accelerated Payments To Small Business Subcontractors 52.247-34 f.o.b. Destination 252.203-7000 requirements Relating To Compensation Of Former Dod Officials 252.203-7002 requirement To Inform Employees Of Whistleblower Rights 252.203-7003 agency Office Of The Inspector General 252.204-7004 antiterrorism Awareness Training For Contractors 252.204-7012 safeguarding Covered Defense Information And Cyber Incident Reporting 252.204-7015 notice Of Authorized Disclosure Of Information For Litigation Support 252.204-7018 prohibition On The Acquisition Of Covered Defense Telecommunications Equipment Or Services 252.225-7048 export-controlled Items 252.225-7056 prohibition Regarding Business Operations With The Maduro Regime 252.225-7060 prohibition On Certain Procurements From The Xinjiang Uyghur Autonomous Region 252.232-7003 electronic Submission Of Payment Requests And Receiving Reports 252.232-7010 levies On Contract Payments 252.237-7010 prohibition On Interrogation Of Detainees By Contractor Personnel 252.244-7000 subcontracts For Commercial Products Or Commercial Services 252.247-7023 transportation Of Supplies By Sea 252.232-7006 Wide Area Workflow Payment Instructions (jan 2023) 52.252-2 Clauses Incorporated By Reference (feb 1998) 52.252-1 Solicitation Provisions Incorporated By Reference (feb 1998) 252.204-7008 Compliance With Safeguarding Covered Defense Information Controls (oct 2016) 252.211-7003 Item Unique Identification And Valuation (jan 2023) 52.212-5 Contract Terms And Conditions Required To Implement Statutes Or Executive Orders--commercial Products And Commercial Services (feb 2024) Applies To This Acquisition And The Following Additional Far Clauses Cited Within This Clause Are Also Applicable To This Acquisition: far 52.204-10, Far 52.209-6, Far 52.219-28, Far 52.222-3, Far 52.222-19, Far 52.222-21, Far 52.222-26, Far 52.222-36, Far 52.222-50, Far 52.223-18, Far 52.225-13, Far 52.232-33. 52.212-3 Offeror Representations And Certifications--commercial Products And Commercial Services (feb 2024), With Its Offer. Additionally, The Quoter Is Advised To Provide A Completed Copy Of The Following Additional Certifications And Representations. 52.204-24 Representation Regarding Certain Telecommunications And Video Surveillance Services Or Equipment(nov 2021) 52.204-26 Covered Telecommunications Equipment Or Services--representation (oct 2020) 252.203-7005 Representation Relating To Compensation Of Former Dod Officials (sep 2022) 252.204-7016 Covered Defense Telecommunications Equipment Or Services -- representation (dec2019) 252.204-7017 Prohibition On The Acquisition Of Covered Defense Telecommunications equipment Or Services--representation (may 2021) 252.225-7055 Representation Regarding Business Operations With The Maduro Regime (may 2022) 252.225-7059 Prohibition On Certain Procurements From The Xinjiang Uyghur Autonomous Region - Representation (jun 2023) 52.212-1 Instructions To Offerors--commercial Products And Commercial Services (sep 2023) 52.212-2 Evaluation--commercial Products And Commercial Services (nov 2021) (a) The Government Will Award A Contract Resulting From This Solicitation On A Sole Source Basis To Tactical Communications Group (tgc), Llc (b) Options. Reserved. (c) A Written Notice Of Award Or Acceptance Of An Offer, Mailed Or Otherwise Furnished To The Successful Offeror Within The Time For Acceptance Specified In The Offer, Shall Result In A Binding Contract Without Further Action By Either Party. Before The Offer's Specified Expiration Time, The Government May Accept An Offer (or Part Of An Offer), Whether Or Not There Are Negotiations After Its Receipt, Unless A Written Notice Of Withdrawal Is Received Before Award.

Details: I. I. Initial Situation And Technical Framework Conditions The Johanniter Gmbh ("johanniter") Has Been Coordinating 125 Health And Care Facilities Throughout Germany Since 2004 As The Sponsoring Company Of The Johanniter Inpatient Network. The Network Includes Nine Hospitals, Nine Specialist And Rehabilitation Clinics, Seven Medical Care And Therapy Centers, 94 Retirement Homes, Three Hospices, Three Nursing Schools And Three Central Service Companies. The Facilities Employ Around 17,000 People, Including Over 7,300 Nursing Staff. The Client Is One Of The Leading Healthcare It Specialists In The German Healthcare System And An Independent Service Company, Johanniter. For Over 20 Years She Has Been Advising And Supporting Denominational Organizations And Service Companies Under Denominational Sponsorship. The Client's It Landscape Was Centralized In Two Redundant Data Centers At Finckensteinallee 123 In Berlin In 2008. The Data Centers Are Designed As Follows: - Cooling Aisles For Optimal Cooling Of The Server Systems - Waterproof Encased Pipes And Flooding Room In The False Floor - Two Redundant Air Conditioning Systems (alternating Operation). - The Documents Are In A Separate Folder In Production. Two Redundant Ups (two Circuits) And An Emergency Generator (diesel) Outdoors. Maintenance Of The Ups Takes Place Annually. The Emergency Generator Is Subjected To A Monthly Simulation Test, As Well As An Annual "black Building Test". Within The It Landscape, Johanniter Operates Around 1,500 Server Systems In The Data Center And, To A Small Extent, At The Locations. These Systems Serve Approximately 7,500 Users And 6,500 Clients. Approximately 1,000 Additional Mobile Devices Are Managed Via A Central Mobile Device Management System. In Addition, Around 4,000 Printing Devices Are Managed Centrally. The Storage System Has A Total Used Volume Of Approximately 300tb And The Backup Volume Is Currently Approximately 1.2 Pb. The Primary Objective Of The Procurement Project Is To Enable The Client To Monitor And Record The Activities Of All User Accounts, Including Those Of Administrators, In Their Own Infrastructure. In The Future, Microsoft 365, Azure Active Directory, Sharepoint Online And Exchange Online Should Also Be Monitored. The Solution Should Be Completely Independent Of External Services, Such As Clouds, Or Other Externally Hosted Services. It Should Only Be Installed On Local Servers In The Central Data Center And Must Also Be Able To Monitor Distributed Locations Connected Via Wan.

Details: Description Compliance Form Technical Specifications Subscription For Existing Helpdesk Solution (blossom & Estate Plan) I. Overview The Credit Information Corporation (cic) Is Mandated To Collect And Aggregate Borrower’s Credit Data To Establish The Creditworthiness Of Borrowers. Helpdesk And Ticketing Systems, Productivity Tools, And Online Collaboration Applications Play An Important Role In Communication, Messaging, Maintaining Customers, And Managing Customer Support. Cic Needs A Helpdesk System With The Following Features: A)track And Manage Incoming Tickets From Multiple Channels Into One Single View B)support Customers Across Various Platforms Like Email, Phone, Call, Chat, Social Media, And Other Messaging Apps C)collaborate With Multiple Teams Within Cic To Split, Assign, And Resolve Queries Faster As A Team D)automate Redundant Tasks Like Agent Assignment Based On The Skill, Workload, And Availability E)analyze And Gather Critical Insights On Agent Performances And Customer Experience With Advanced Analytics F)customize The Helpdesk To Suit Cic Business Requirements G)leverage Ai And Ml Capabilities To Take Some Work Off Your Agents And Provide Faster Resolutions To Customers, Without Compromising On The Quality Ii. Purpose The Cic Aims To Renew The Existing License For Helpdesk Solution To Continually Provide An Easy-to-manage Technology That Integrates With Other It Tools And Software Solution Of The Cic To Improve Its Overall Customer Support, Communication, Productivity And Collaboration While Overcoming Its Limited Budget And Man-power Resources. Iii. Scope The Paid License Covers Receiving Online Helpdesk Services, Product Updates And Versions, And Access To Technical Support For One Year. Iv. Definition Of Terms Cloud Computing Defined As A Set Of Framework That Provides On Demand, Scalable, Customized, Quality Services In Software, Platform And Also Provides Sharable Infrastructure Through Internet That Are Accessible And Available Everywhere. It Is A Model For Enabling Convenient, On-demand Network Access To A Shared Pool Of Configurable Computing Resources (e.g., Networks, Servers, Storage, Applications, And Services) That Can Be Rapidly Provisioned And Released With Minimal Management Effort Or Service Provider Interaction.[] Collaboration Tool Or Collaborative Software Is Application Software Designed To Help People Working On A Common Task To Attain Their Goals; [] Type Of Computer Program That Shares Data Between Computers For Processing. In Particular, Several Programs Have Been Written To Harness The Vast Number Of Computers Connected To The Internet. Rather Than Run A Screen Saver Program When Idle, These Computers Can Run Software That Lets Them Collaborate In The Analysis Of Some Difficult Problem.[] Helpdesk System Is A Tool That Organizes Customer Communication To Help Businesses Respond To Customers More Quickly And Effectively. Helpdesks Offer Features To Provide Context And Insight Into Customer Experiences.[ Service%20experience%20to%20your%20customers.] Service Level Agreement (sla) A Commitment Between A Service Provider And A Client. Particular Aspects Of The Service – Quality, Availability, Responsibilities – Are Agreed Between The Service Provider And The Service User.[] System Uptime Uptime Is A Computer Industry Term For The Time During Which A Computer Or It System Is Operational. Uptime Can Also Be A Metric That Represents The Percentage Of Time That Hardware, A Computer Network, Or A Device Is Successfully Operational. It Is Often Used As A Sign Of Operating System Or Network Reliability, Representing The Length Of Time A System Can Be Left Unattended Without Crashing Or Needing Maintenance. Hardware Reliability, Availability And Serviceability (ras) Are Important Factors In Data Center Uptime.[] V. Duties And Responsibilities 5.1.service Provider (sp) The Sp’s Responsibilities With Respect To This Project Are As Follows: 1.the Installation Of The License Must Be Completed Within Thirty (30) Calendar Days From The Receipt Of The Notice To Proceed (ntp). Otherwise, The Sp Shall Pay A Penalty In The Amount Of One Tenth Of One Percent (1/10 Of 1%) Of The Total Contract Price For Every Calendar Day Of Delay. 2.provide Account Support Via Phone Or Email, Including Requests For Additional Licenses, Storage, Billing Management, And Information About The Use Of The System, Along With Other Product Details. 3.provide 24x7 Online Technical Support Facility And Capability, Consisting Of An Online Helpdesk Facility And Competent Technical Support Personnel 5.2.credit Information Corporation Cic’s Responsibilities With Respect To This Project Are As Follows: 1.monitor The Provided Services And Verify If The Parameters Under The Service Level Agreement Are Met And Performed By The Sp. 2.issuance Of A Certificate Of Inspection And Acceptance To The Sp Upon Successful Completion Of The Testing Certifying That The Sp Conforms To All Requirements Stipulated In This Document. 3.pursuant To General Procurement Policy Board (gppb) Resolution No. 019-2006 Dated 06 December 2006, At The End Of Each Year, The Cic Will Conduct An Assessment Of The Quality Of Service Provided Particularly The Cost Charged By The Sp And The Range Of Services It Offers Against Other Service Providers In The Area. Vi. Requirements 6.1 General Items Requirements Statement Of Compliance (“comply” Or “not Comply”) Proof Of Compliance 1. Service Provider A)duly Notarized Statement That The Sp Is An Authorized Partner, Reseller, Or Distributor Of The Helpdesk System, And Has Been In Business Of Providing The Existing Helpdesk For At Least Five (5) Years Prior To The Deadline For The Submission Of Bids. B)the Sp Must Establish A Single Point Of Contact Call Center Operations/helpdesk With Hotline Numbers To Provide Timely And Responsive Trouble Reporting, Incident Handling, Problem Escalation And Field Support For All Problem Related Issues. C)the Sp Should Provide Unlimited Phone, Email, Chat And Any Form Of Electronic Communications And Messaging Support For One Year. 6.2 Technical Requirements Items Requirements Statement Of Compliance (“comply” Or “not Comply”) Proof Of Compliance 1. System Overview I.freshdesk Blossom Plan A)53 Agent Seats B)contract Duration: One (1) Year Or 29 November 2024 - 28 November 2025 Ii.freshdesk Estate Plan A)9 Agent Seats B)contract Duration: One (1) Year Or 29 November 2024 - 28 November 2025 2. Helpdesk Solution Features Blossom Plan Features: A)ticket Management (email Ticketing, Reusable Replies With Canned Responses, Dynamic Placeholders, Automatic Email Notifications, Custom Ticket Views, Tags For Tickets, Solutions And Contacts, Merge Tickets, Split Tickets, Public And Private Notes In Tickets, Add Watchers To A Ticket, Traffic Cop, Customer Satisfaction Surveys, Assume Identity Of Other Agents, Outbound Email, Ticket Export) B)helpdesk Automation (automatic Ticket Assignment Using Dispatcher, Time-triggered Automations Using Supervisor, Event-triggered Workflow Automations With The Observer, Multi-task Workflows With One-touch Scenario Automations) C)sla Management (business Rules Management Through Slas, Sla Reminders, Escalation Email For Sla Violation) D)customer Management (custom Contact And Company Fields, Merging Contacts) E)multi-channel Support (multiple Incoming And Outgoing Mailboxes, Standard Phone Channel, Basic Twitter Channel, Advanced Twitter Channel, Standard Facebook Channel, Advanced Facebook Channel, Embeddable Help Widget) F)reporting (agent And Group Performance, Helpdesk In-depth Report, Export Reports, Save Reports) G)customizations (custom Domain Mapping, Public Customer Portal Customization) H)security (single Sign On, Single Sign On With Saml, Advanced Password Policy For Agents And Customers) I)apps (access To App Gallery, Email Marketing And Crm Apps, Survey & Feedback Apps, Time Tracking And Invoicing Tools, Cloud Telephony Integration App) J)knowledge-base (private Knowledge Base, Email To Knowledge Base, Auto Suggest Solutions) K)ticket Forms (customizable Ticket Forms, Dependent Fields In Ticket Forms) L)mobile Customer Support (fresh Desk For Ios, Fresh Desk For Android, Mobile Optimized Html5 App) M)occasional Agents N)support (24x7 Email Support, 24x5 Phone Support) Estate Plan Features: A)ticket Management (email Ticketing, Multiples Shared Inboxes, Automatic Email Notifications, Merge Tickets, Split Tickets, Watch Tickets, Time Tracking, Ticket Templates, Satisfaction Surveys - Standards, Satisfaction Surveys – Customizable, Assume Identity, Outbound Email, Ticket Exports, Annotated Image Attachments, Undo Send, Ticket Activities) B)agent Productivity (shared Canned Responses, Personal Canned Responses, Agent Collision Detection, Traffic Cop, Public And Private Notes In Tickets, Filtered Search, Integrated Game Mechanics, Occasional Agents, Dynamic Placeholders, Custom Ticket Views, Tags, Quick Actions, Summary App, To- Dos, Add Reminders On To-dos, Session Replay, Canned Forms) C)helpdesk Automation (automations That Run On Ticket Creation, Time-triggered Automations, Event- Triggered Workflow Automations, Multi-task Workflows With One-touch Scenario Automations, Round Robin Ticket Assignment, Load Balanced Ticket Assignment) D)sla Management (business Rules Management Through Slas, Sla Reminders, Escalation Emails For Sla Violation, Multiple Sla Policies, Product, Group And Company Level Slas) E)social Support (basic Twitter Channel, Advanced Twitter Channel, Basic Facebook Channel, Advanced Facebook Channel, Facebook In-sync App F)collaboration (linked Tickets, Shared Ownership Of Tickets, Parent-child Ticketing, Contextual Collaboration With Freshconnect) G)ticket Forms (embeddable Feedback Widget, Custom Status, Custom Tickets Fields, Dependent Fields In Ticket Forms, Dynamic Ticket Forms) H)self Service (knowledge Base, Private Knowledge Base, Email To Knowledge Base, Auto Suggest Solutions, Automatic Sitemap Generation, Community Forums) I)freddy (ia Engine) (omnibot, Social Signals) J)global Support (multilingual Knowledge Base, Dynamic Email Notifications, Multiple Time Zones, Multiple Business Hours, Multiproduct Helpdesk) K)customer Management (custom Contact And Company Fields, Merge Contacts, Link Multiple Companies To A Single Contact, Identify Contacts Using External Id, Customer Journey, Customer 360, Customer Segments) L)reporting (agent And Group Performance, Helpdesk In-depth Report, Ticket Drill Down In Reports, Performance Distribution, Ticket Volume Trends, Top Customer Analysis, Ticket Lifecycle Report, Time Sheet Summary Report, Export Reports, Save Reports¸ Schedule Reports, Satisfaction Survey Report, Default Dashboard, Team Dashboards, Beacon) M)customizations (custom Domain Mapping, Public Customer Portal Customization, Css Customization, Complete Portal Customization, Customizable Agent Roles, Fresh Themes Gallery, Api Access) N)change Management (audit Log) O)security (single Sign On, Single Sign On With Saml, Advanced Password Policy For Agents And Customers, Dkim/dmarc - Unlimited Domains, Custom Ssl Certificates (default Free), Helpdesk Restriction, Custom Email Servers) P)apps (access To App Gallery, Email Marketing And Crm Apps, Cloud Telephony Integration App, Survey & Feedback Apps, Time Tracking And Invoicing Tools, Custom Apps) Q)freshdesk Mobile App (freshdesk For Ios, Freshdesk For Android) R)customer Support (knowledge Base, Community Forums, 24x7 Email Support, 24x5 Chat Support, 24x5 Phone Support) 3. Maintenance & Support A)24x5 International Phone Support; 8x5 Local Phone Support B)24x7 Email And Helpdesk Support C)response Time Within Two (2) Hours From Receipt Of Notice D)assistance In Fine-tuning And Enhancing The Configuration, Features, Rules, Sla, Or Automation In The Existing Helpdesk Solution E) Correct/fix Any System Problems Identified Within The Agreed Service Level 4. Knowledge Transfer A)at Least One (1) Technical Training From A Certified Helpdesk Solution Engineer Or Expert – Basic Agent Training, And/or Advanced Helpdesk Solution Administration B)at Least Five (5) Participants C)at Least One (1) Day Of Training Vii. Approved Budget For The Contract (abc) The Abc For The Project Is Php961,000.00 Inclusive Of All Applicable Government Taxes And Service Charges. Viii. Schedule Of Delivery The Service Provider Shall Commence Delivery And Implementation Of The Services Within 30 Calendar Days (lead Time For Delivery For Non-stock Items) Upon Receipt Of The Notice To Proceed. Ix. Terms Of Payment Payment Shall Be Made On The Following: 1.payment Shall Be Made On A One-time Basis Subject To Submission Of The Billing Statement And Other Supporting Documents By The Service Provider, Subject To The Issuance Of A Certificate Of Satisfactory Service By Cic. 2.the Start Of Billing Shall Be Based On The Date Of Issuance Of The “certificate Of Acceptance”. Statement Of Compliance Dated This ________________. Signature Of Authorized Representative Printed Name Of Authorized Representative Capacity Duly Authorized To Sign Compliance For And On Behalf Of: ___________________ Annex "c" Omnibus Sworn Statement Republic Of The Philippines ) City/municipality Of ______ ) S.s. Affidavit I, [name Of Affiant], Of Legal Age, [civil Status], [nationality], And Residing At [address Of Affiant], After Having Been Duly Sworn In Accordance With Law, Do Hereby Depose And State That: 1.[select One, Delete The Other:] [if A Sole Proprietorship:] I Am The Sole Proprietor Or Authorized Representative Of [name Of Bidder] With Office Address At [address Of Bidder]; [if A Partnership, Corporation, Cooperative, Or Joint Venture:] I Am The Duly Authorized And Designated Representative Of [name Of Bidder] With Office Address At [address Of Bidder]; 5.[select One, Delete The Other:] [if A Sole Proprietorship:] As The Owner And Sole Proprietor, Or Authorized Representative Of [name Of Bidder], I Have Full Power And Authority To Do, Execute And Perform Any And All Acts Necessary To Participate, Submit The Bid, And To Sign And Execute The Ensuing Contract For [name Of The Project] Of The [name Of The Procuring Entity], As Shown In The Attached Duly Notarized Special Power Of Attorney; [if A Partnership, Corporation, Cooperative, Or Joint Venture:] I Am Granted Full Power And Authority To Do, Execute And Perform Any And All Acts Necessary To Participate, Submit The Bid, And To Sign And Execute The Ensuing Contract For [name Of The Project] Of The [name Of The Procuring Entity], As Shown In The Attached [state Title Of Attached Document Showing Proof Of Authorization (e.g., Duly Notarized Secretary’s Certificate, Board/partnership Resolution, Or Special Power Of Attorney, Whichever Is Applicable;)]; 3.[name Of Bidder] Is Not “blacklisted” Or Barred From Bidding By The Government Of The Philippines Or Any Of Its Agencies, Offices, Corporations, Or Local Government Units, Foreign Government/foreign Or International Financing Institution Whose Blacklisting Rules Have Been Recognized By The Government Procurement Policy Board, By Itself Or By Relation, Membership, Association, Affiliation, Or Controlling Interest With Another Blacklisted Person Or Entity As Defined And Provided For In The Uniform Guidelines On Blacklisting; 4.each Of The Documents Submitted In Satisfaction Of The Bidding Requirements Is An Authentic Copy Of The Original, Complete, And All Statements And Information Provided Therein Are True And Correct; 5.[name Of Bidder] Is Authorizing The Head Of The Procuring Entity Or Its Duly Authorized Representative(s) To Verify All The Documents Submitted; 6.[select One, Delete The Rest:] [if A Sole Proprietorship:] The Owner Or Sole Proprietor Is Not Related To The Head Of The Procuring Entity, Procurement Agent If Engaged, Members Of The Bids And Awards Committee (bac), The Technical Working Group, And The Bac Secretariat, The Head Of The Project Management Office Or The End-user Unit, And The Project Consultants By Consanguinity Or Affinity Up To The Third Civil Degree; [if A Partnership Or Cooperative:] None Of The Officers And Members Of [name Of Bidder] Is Related To The Head Of The Procuring Entity, Procurement Agent If Engaged, Members Of The Bids And Awards Committee (bac), The Technical Working Group, And The Bac Secretariat, The Head Of The Project Management Office Or The End-user Unit, And The Project Consultants By Consanguinity Or Affinity Up To The Third Civil Degree; [if A Corporation Or Joint Venture:] None Of The Officers, Directors, And Controlling Stockholders Of [name Of Bidder] Is Related To The Head Of The Procuring Entity, Procurement Agent If Engaged, Members Of The Bids And Awards Committee (bac), The Technical Working Group, And The Bac Secretariat, The Head Of The Project Management Office Or The End-user Unit, And The Project Consultants By Consanguinity Or Affinity Up To The Third Civil Degree; 7.[name Of Bidder] Complies With Existing Labor Laws And Standards; And 8.[name Of Bidder] Is Aware Of And Has Undertaken The Responsibilities As A Bidder In Compliance With The Philippine Bidding Documents, Which Includes: A.carefully Examining All Of The Bidding Documents; B.acknowledging All Conditions, Local Or Otherwise, Affecting The Implementation Of The Contract; C.making An Estimate Of The Facilities Available And Needed For The Contract To Be Bid, If Any; And D.inquiring Or Securing Supplemental/bid Bulletin(s) Issued For The [name Of The Project]. 9.[name Of Bidder] Did Not Give Or Pay Directly Or Indirectly, Any Commission, Amount, Fee, Or Any Form Of Consideration, Pecuniary Or Otherwise, To Any Person Or Official, Personnel Or Representative Of The Government In Relation To Any Procurement Project Or Activity. 10.in Case Advance Payment Was Made Or Given, Failure To Perform Or Deliver Any Of The Obligations And Undertakings In The Contract Shall Be Sufficient Grounds To Constitute Criminal Liability For Swindling (estafa) Or The Commission Of Fraud With Unfaithfulness Or Abuse Of Confidence Through Misappropriating Or Converting Any Payment Received By A Person Or Entity Under An Obligation Involving The Duty To Deliver Certain Goods Or Services, To The Prejudice Of The Public And The Government Of The Philippines Pursuant To Article 315 Of Act No. 3815 S. 1930, As Amended, Or The Revised Penal Code. In Witness Whereof, I Have Hereunto Set My Hand This __ Day Of ___, 20__ At ____________, Philippines. _____________________________________ Bidder’s Representative/authorized Signatory Subscribed And Sworn To Before Me This __ Day Of [month] [year] At [place Of Execution], Philippines. Affiant/s Is/are Personally Known To Me And Was/were Identified By Me Through Competent Evidence Of Identity As Defined In The 2004 Rules On Notarial Practice (a.m. No. 02-8-13-sc). Affiant/s Exhibited To Me His/her [insert Type Of Government Identification Card Used], With His/her Photograph And Signature Appearing Thereon, With No. ______ . Witness My Hand And Seal This ___ Day Of [month] [year]. Name Of Notary Public Doc. No. ___ Page No. ___ Book No. ___ Series Of ____. Note: “sec. 12. Competent Evidence Of Identity – The Phrase “competent Evidence Of Identity” Refers To The Identification Of An Individual Based On: At Least One Current Identification Document Issued By An Official Agency Bearing The Photograph And Signature Of The Individual, Such As But Not Limited To, Passport, Driver’s License, Professional Regulations Commission Id, National Bureau Of Investigation Clearance, Police Clearance, Postal Id, Voter’s Id, Barangay Certification, Government Service And Insurance System (gsis) E-card, Social Security System (sss) Card, Philhealth Card, Senior Citizen Card, Overseas Workers Welfare Administration (owwa) Id, Ofw Id, Seaman’s Book, Alien Certificate Of Registration/immigrant Certificate Of Registration, Government Office Id, Certification From The National Council For The Welfare Of Disabled Persons (ncwdp), Department Of Social Welfare And Development (dswd) Certification; The Board Resolution Or Secretary’s Certificate Referring To The Said Board Resolution Designating The Bidder’s Authorized Representative And Signatory Need Not Specifically Indicate The Particular Project Where Such Authority Is Given Provided That The Said Authority Covers Activities By Cic.