Computer Hardware Tenders

Details: Disclaimer: This Is A Source Sought Notice Only. This Synopsis Is Not A Request For Quote, Proposal, Or Bid. This Notice Is Not A Solicitation As Defined By Far 2.101, Therefore It Shall Not Be Construed As A Commitment By The Government To Enter Into A Contract, Nor Does It Restrict The Government To An Acquisition Approach. All Information Contained In This Rfi Is Preliminary As Well As Subject To Modification And Is In No Way Binding On The Government. Information Submitted In Response To This Notice Is Voluntary; The Government Will Not Pay For Information Requested Nor Will It Compensate Any Respondent For Any Cost Incurred In Developing Information Provided To The Government. The Government Is Requesting That Restrictive Or Proprietary Markings Not Be Used In Response To This Notice. If A Solicitation Is Released, It Is Will Be Synopsized In The Federal Business Opportunities (fedbizopps) Website Or Gsa. It Is The Responsibility Of The Interested Parties To Monitor These Sites For Additional Information Pertaining To This Rfi. the Anticipated Small Business Administration (sba) Size Standard For The North American Classification Code (naics) 561621 Is $25m. 1. Purpose: The Central Arkansas Veterans Healthcare System Hereby Issues The Following Sources Sought Notice As A Request For Information (rfi). This Rfi Is Being Used For Market Research Purposes Only To Seek Contractors With The Capability To Provide The Central Arkansas Veterans Healthcare System (cavhs) With All Labor, Tools Materials, Supplies, Equipment, Cabling, Licensing, Personnel, Supervision And Transportation Required Provide For The Installation Of A Stand-alone Security Surveillance Camera System For The Eight Community Based Outpatient Clinic (cbocs) Located Across Arkansas. important Notice: Velocity Vision Software Is Currently In Use For The Camera Systems In Use In Both Little Rock And North Little Rock Campuses, Therefore All Equipment Must Be Compatible With This Software. 2. Place Of Performance: see Attached Statement Of Work. 3. Opportunity: The Cavhs Is Seeking Information From Potential Contractors On Their Ability To Provide This Service. This Is A Request For Information (rfi) Only. Small Business Concerns Are Encouraged To Provide Responses To This Rfi To Assist The Cavhs In Determining Potential Levels Of Competition Available In The Industry. note: All Questions And Information Shall Be Answered And Provided In Sections 4 Through 7 For The Government To Consider Whether The Contractor Has The Capability To Meet The Government Requirement. 4. Responses Requested: The Cavhs Requires The Following Questions Answered In This Rfi: Answers That Are Not Provided Shall Be Considered Non-responsive To The Request For Information. a. Is The Contractor Licensed/certified To Provide Provide For The Installation Of A Stand-alone Security Surveillance Camera System And Any Updates As Required? contractor Shall Attach Documentation Of Their Licensing/certification To Be Viewed By The Government To Be Considered As Part Of The Market Research And Responsiveness To This Sources Sought Notice. b. Are Contractor Personnel/technicians Certified/licensed To Install Required Hardware To Meet Service Requirements? contractor Shall Attach Documentation Of This Accreditation/certification To Be Viewed By The Government To Be Considered As Part Of The Market Research And Responsiveness To This Sources Sought Notice. c. Prospective Contractors Shall Provide Their Point(s) Of Contact Name, Address, Telephone Number, And Email Address. In Addition, Contractors Shall Provide The Company's Business Size, And Data Universal Numbering System (duns) Number. d. Is Your Company A Small Business (sdvosb, Vosb), Sdbs, Hubzone, Or 8a Concern? Naics Code: 561621, Psc Code: N063: Installation Of Equipment- Alarm, Signal, And Security Detection Systems please Provide Proof Of Qualifications. e. Contractor Shall Provide Proof It S Equipment Is Compatible With Velocity Vision Software. f. What Is The Estimated Market Pricing For Services Of This Magnitude? please Provide An Estimated Pricing Guide/structure For Review Purposes To Aid In Accurately Forecasting Requirements. 5. Capability Statement: Provide Your Capability Statement To Demonstrate Your Company S Understanding And Ability To Perform High-speed Internet Services In Accordance With The Attached Performance Work Statement. 6. Relevant Experience: Please Provide Government Or Commercial Agency Relevant Experience Within The Last Three (3) Years. Information Shall Include: contract Number name/point Of Contact (poc) poc Phone Number poc Email Address brief Description Of How The Contract Referenced At 6(a) Relates To The Technical Capability Within The Telecommunications/internet Industry. 7. Subcontracting: If Subcontracting, Provide Subcontractor S Business Name, Address, Phone Number, And Duns. Identify Specific Task(s) To Be Performed By The Subcontractor And Percentage Of Effort As The Prime Contractor. contractor Shall Possess The Capability To Provide All Requirements And Objectives. 8. Instructions And Response Guidelines: Rfi Responses Are Due By 11:00am (cst) On Friday Sept 20, 2024; Size Is Limited To 8.5 X 11 Inches, 12-point Font, With 1-inch Margins In Microsoft Word Format Via Email To Joseph.warren@va.gov All Questions Shall Be Submitted By 10:00am (cst) On Tuesday Sep 10, 2024 Via Email To Joseph.warren@va.gov Telephone Requests Or Inquires Will Not Be Accepted. the Subject Line Shall Read: 36c25624q1340 Cboc Security Camera S no Solicitation Exists At This Time. There Is No Page Limitation On Subparagraphs 4(a) - 4(f). All Questions Shall Be Answered To Be Considered As Part Of The Market Research For Capable Contractors To Meet The Government Requirements. please Provide Additional Information You Deem Relevant In Order To Respond To The Specific Inquiries Of The Rfi. Information Provided Will Be Used Solely By Cavhs As "market Research" And Will Not Be Released Outside Of The Cavhs Purchasing And Contract Team. 11. Contact Information: contracting Officer: Joseph Warren email Address: Joseph.warren@va.gov your Responses To This Notice Is Appreciated. statement Of Work for cboc Security Camera System scope the Purpose Of This Contract Is To Provide For The Installation Of A Stand-alone Security Surveillance Camera System For The Eight Community Based Outpatient Clinic (cbocs) Located Across Arkansas. The Camera System Will Transmit Data To The Va Virtual Cloud For Storage Or Retrieval If Incident Investigations Are Needed By Va Police. These Will Have To Be Partitioned Views To The Department Of Veteran Affairs Nlr/lr Police For Their Viewing. The Cboc Locations Are: conway Cboc: 1520 East Dave Ward Drive Conway, Ar 72032 el Dorado Cboc: 1702 North West Avenue El Dorado, Ar 71730 hot Springs Cboc: 177 Sawtooth Oak Street Hot Springs, Ar 71901 mena Cboc: 300 Morrow Street, South Mena, Ar 71953 mountain Home Cboc: 1520 East Dave Ward Drive Conway, Ar 72032-9642 pine Bluff Cboc: 2906 Market Street Pine Bluff, Ar 71601 russellville Cboc: 3106 West 2nd Ct Russellville, Ar 72801 searcy Cboc: 1120 South Main Street Searcy, Ar 72143-7319 2. General Requirements And Tasks: a. This Statement Of Work (sow) Describes The Turn-key Job/services And Security System Components To Be Provided And Installed At All Cbocs Listed Above. The Sow Shall Generally Consist Of, But Not Necessarily Be Limited To, Providing All Pro Services On-site Engineering Labor, Materials, Tools, Equipment, Permits, Testing, And Reports Required To Install The Security Camera System Using Cat6a Cabling By The Contractor. All Federal, State, And Local Code/regulations/standards Shall Be Followed. The Contractor Will Be Responsible For Installing & Upgrading Servers, Hardware, Software, And New Cameras System To Working Order, In Compliance With Va Directives. Contractor Will Follow Requirements Of The Va Physical Security Design Manual. All System Components Must Be Monitored And Controlled By The Engineering Electronics Technicians. Alternate Locations For Monitoring Cameras May Be Required In Some Circumstances. The System Must Comply With Section 889 Of The John S. Mccain National Defense Authorization Act Of 2019 (ndaa) And The Trade Agreement Act (taa) To Ensure Only U.s Made Or Designated Country End Products Are Acquired For Use. b. The Va Office Of Information And Technology (oit) Will Provide The Secure Internet Connectivity Between The Camera Hardware Switch, The Secure Router, And All Network Personal Computers. c. Hardware, Software, And Software Agreement License Requirements For Each Cboc Location Will Consist Of Items Listed In Paragraph D.1through D.7 And The Detailed Listing Below Each Cboc Header: d. Software Server, Licenses, And Labor Quantity d.1 Velocity Vision Enterprise Base License (bl) 1 d.2 Xprotect Lpr Base License (bl) 1 d.3 Vision Ai Enterprise, Perpetual License 136 d.4 Velocity Vision Access Base License (bl) 1 d.5 Identiv Management Server: 1 (r350) 1u 4-bay Xeon E-2336 16gb (2x 8gb) Perc H755 2x 1gbe Rj45 2x 600w Psu 5yr 4x 480gb Mu Ssd Sql Standard 2019 d.6 Vision Ai Core Server 1 d.7 Network Switch Sw10g 1 d.8 Dell 7960 Facial Recognition Server 1 e. Prop Services, On-site Engineering Labor e.1 Travel Is Billed Per Visit As Flat Rate, Travel Expenses Will Not Exceed Quoted Amount Per Visit e.2 Global Services Labor For Systems Engineer e.3 Corsight Single Camera License 5 Year License conway Cboc item Description Quantity no. 4k Ir Outdoor Vandal Dome Ai Camera 2 12mp, Fisheye Camera With Ai And Ir 7 5mp, Ir Outdoor Vandal Dome Ai Camera 3 2mp X2, Ir Outdoor Dome 4 2mp Ir Bullet Lpr Camera: 5.2-62mm Lens, 12x Optical, 32x Digital Zoom, 295 Ir 1 velocity Vision Enterprise Channel License (cl) 17 network Jack-25pk 1 43" Monitor Set (smt-4343 Monitor + Sbm-4343 Desktop Stand) 1 xprotect Lpr Connection License 1 velocity Vision Access Door License (cl) 2 identiv 1u 4-bay Rackmount (r350) Xe E-2236 16gb (2x 8gb) 2x 240gb M.2 ssd Boss 2x 1gbe Rj45 Onboard Perc H755 Nvidia T400 Nvidia T400 2x 350w psu 16gb Memory 32tb Raw - 4x 8tb Enterprise Sata Windows 10 1 vision Ai Edge 10 1 network Switch Sw28g 1 install Labor For 17 Cameras And Setup Of Velocity Vision Software 17 1 el Dorado Cboc item Description Quantity no. 4k Ir Outdoor Vandal Dome Ai Camera 2 12mp, Fisheye Camera With Ai And Ir 3 5mp, Ir Outdoor Vandal Dome Ai Camera 2 2mp X2, Ir Outdoor Dome 4 2mp Ir Bullet Lpr Camera: 5.2-62mm Lens, 12x Optical, 32x Digital Zoom, 295 Ir 1 velocity Vision Enterprise Channel License (cl) 12 network Jack-25pk 1 43" Monitor Set (smt-4343 Monitor + Sbm-4343 Desktop Stand) 1 xprotect Lpr Connection License 1 velocity Vision Access Door License (cl) 3 identiv 1u 4-bay Rackmount (r350) Xe E-2236 16gb (2x 8gb) 2x 240gb M.2 ssd Boss 2x 1gbe Rj45 Onboard Perc H755 Nvidia T400 Nvidia T400 2x 350w psu 16gb Memory 32tb Raw - 4x 8tb Enterprise Sata Windows 10 1 vision Ai Edge 10 1 network Switch Sw28g 1 install Labor For 12 Cameras And Setup Of Velocity Vision Software 12 hot Springs Cboc item Description Quantity no. 4k Ir Outdoor Vandal Dome Ai Camera 4 12mp, Fisheye Camera With Ai And Ir 8 5mp, Ir Outdoor Vandal Dome Ai Camera 4 2mp X2, Ir Outdoor Dome 7 2mp Ir Bullet Lpr Camera: 5.2-62mm Lens, 12x Optical, 32x Digital Zoom, 295 Ir 3 velocity Vision Enterprise Channel License (cl) 26 network Jack-25pk 1 43" Monitor Set (smt-4343 Monitor + Sbm-4343 Desktop Stand) 4 xprotect Lpr Connection License 1 velocity Vision Access Door License (cl) 4 identiv 1u 4-bay Rackmount (r350) Xe E-2236 16gb (2x 8gb) 2x 240gb M.2 ssd Boss 2x 1gbe Rj45 Onboard Perc H755 Nvidia T400 Nvidia T400 2x 350w psu 16gb Memory 32tb Raw - 4x 8tb Enterprise Sata Windows 10 1 vision Ai Edge 10 1 network Switch Sw28g 1 installation, Commissioning, Labor For 24 Cameras And Velocity Vision Software 26 mena Cboc item Description Quantity no. 1. 4k Ir Outdoor Vandal Dome Ai Camera 2 2. 12mp, Fisheye Camera With Ai And Ir 4 3. 5mp, Ir Outdoor Vandal Dome Ai Camera 3 4. 2mp X2, Ir Outdoor Dome 4 5. 2mp Ir Bullet Lpr Camera: 5.2-62mm Lens, 12x Optical, 32x Digital Zoom, 295 Ir 2 6. Velocity Vision Enterprise Channel License (cl) 15 7. Network Jack-25pk 1 8. 43" Monitor Set (smt-4343 Monitor + Sbm-4343 Desktop Stand) 1 9. Xprotect Lpr Connection License 1 10. Velocity Vision Access Door License (cl) 3 11. Identiv 1u 4-bay Rackmount (r350) Xe E-2236 16gb (2x 8gb) 2x 240gb M.2 ssd Boss 2x 1gbe Rj45 Onboard Perc H755 Nvidia T400 Nvidia T400 2x 350w psu 16gb Memory 32tb Raw - 4x 8tb Enterprise Sata Windows 10 1 12. Vision Ai Edge 10 1 13. Network Switch Sw28g 1 14. Install Labor For 14 Cameras And Setup Of Velocity Vision Software 15 pine Bluff Cboc item Description Quantity no. 4k Ir Outdoor Vandal Dome Ai Camera 2 12mp, Fisheye Camera With Ai And Ir 5 5mp, Ir Outdoor Vandal Dome Ai Camera 2 2mp X2, Ir Outdoor Dome 4 2mp Ir Bullet Lpr Camera: 5.2-62mm Lens, 12x Optical, 32x Digital Zoom, 295 Ir 2 velocity Vision Enterprise Channel License (cl) 15 network Jack-25pk 1 43" Monitor Set (smt-4343 Monitor + Sbm-4343 Desktop Stand) 1 xprotect Lpr Connection License 1 velocity Vision Access Door License (cl) 3 identiv 1u 4-bay Rackmount (r350) Xe E-2236 16gb (2x 8gb) 2x 240gb M.2 ssd Boss 2x 1gbe Rj45 Onboard Perc H755 Nvidia T400 Nvidia T400 2x 350w psu 16gb Memory 32tb Raw - 4x 8tb Enterprise Sata Windows 10 1 vision Ai Edge 10 1 network Switch Sw28g 1 install Labor For 15 Cameras And Setup Of Velocity Vision Software 15 searcy Cboc item Description Quantity no. 4k Ir Outdoor Vandal Dome Ai Camera 3 12mp, Fisheye Camera With Ai And Ir 6 5mp, Ir Outdoor Vandal Dome Ai Camera 7 2mp X2, Ir Outdoor Dome 6 2mp Ir Bullet Lpr Camera: 5.2-62mm Lens, 12x Optical, 32x Digital Zoom, 295 Ir 2 velocity Vision Enterprise Channel License (cl) 24 network Jack-25pk 1 43" Monitor Set (smt-4343 Monitor + Sbm-4343 Desktop Stand) 1 xprotect Lpr Connection License 1 velocity Vision Access Door License (cl) 7 identiv 1u 4-bay Rackmount (r350) Xe E-2236 16gb (2x 8gb) 2x 240gb M.2 ssd Boss 2x 1gbe Rj45 Onboard Perc H755 Nvidia T400 Nvidia T400 2x 350w psu 16gb Memory 32tb Raw - 4x 8tb Enterprise Sata Windows 10 1 vision Ai Edge 10 1 network Switch Sw28g 1 install Labor For 24 Cameras And Setup Of Velocity Vision Software 24 russellville Cboc item Description Quantity no. 4k Ir Outdoor Vandal Dome Ai Camera 2 12mp, Fisheye Camera With Ai And Ir 4 5mp, Ir Outdoor Vandal Dome Ai Camera 2 2mp X2, Ir Outdoor Dome 4 2mp Ir Bullet Lpr Camera: 5.2-62mm Lens, 12x Optical, 32x Digital Zoom, 295 Ir 2 velocity Vision Enterprise Channel License (cl) 14 network Jack-25pk 1 43" Monitor Set (smt-4343 Monitor + Sbm-4343 Desktop Stand) 1 xprotect Lpr Connection License 1 velocity Vision Access Door License (cl) 3 identiv 1u 4-bay Rackmount (r350) Xe E-2236 16gb (2x 8gb) 2x 240gb M.2 ssd Boss 2x 1gbe Rj45 Onboard Perc H755 Nvidia T400 Nvidia T400 2x 350w psu 16gb Memory 32tb Raw - 4x 8tb Enterprise Sata Windows 10 1 vision Ai Edge 10 1 network Switch Sw28g 1 install Labor For 14 Cameras And Setup Of Velocity Vision Software 14 mountain Home Cboc item Description Quantity no. 4k Ir Outdoor Vandal Dome Ai Camera 1 12mp, Fisheye Camera With Ai And Ir 5 5mp, Ir Outdoor Vandal Dome Ai Camera 6 2mp Ir Bullet Lpr Camera: 5.2-62mm Lens, 12x Optical, 32x Digital Zoom, 295 Ir 2 velocity Vision Enterprise Channel License (cl) 14 network Jack-25pk 1 43" Monitor Set (smt-4343 Monitor + Sbm-4343 Desktop Stand) 1 xprotect Lpr Connection License 1 velocity Vision Access Door License (cl) 2 identiv 1u 4-bay Rackmount (r350) Xe E-2236 16gb (2x 8gb) 2x 240gb M.2 ssd Boss 2x 1gbe Rj45 Onboard Perc H755 Nvidia T400 Nvidia T400 2x 350w psu 16gb Memory 32tb Raw - 4x 8tb Enterprise Sata Windows 10 1 vision Ai Edge 10 1 network Switch Sw28g 1 install Labor For 24 Cameras And Setup Of Velocity Vision Software 14 3. Background in Accordance With Va Physical Security And Resiliency Design Manual October 1, 2020 Revised September 1, 2021, The Manual Provides Physical Security And Resiliency Requirements For Va Facilities. Security Surveillance Video System (sstv) Cameras Must Be Provided To Monitor Activities In The Vestibules And Lobbies And Must Be Located To Provide Views Of Approaching Pedestrian And Vehicular Traffic, Drop-off Areas, Building Entrances, And Departing Pedestrian And Vehicular Traffic . The Acquisition Of This Sstv Camera System Must Meet The Requirements Specified In Physical Security And Resiliency Design Manual. 4. Uninstall And Remove the Contractor Will Uninstall And Remove Existing Cameras, Camera System(s) Including Digital Video Recorder/server, Display(s), And Related Cabling At The Pine Bluff Cboc. Contractor Will Place The Removed Items, And Cabling Into Containers For Return To The Building Owner. 5. Specific Requirements Installation Of Cameras the Contractor Will Install Cameras Using Cat6a Cables And Perform Cable Test Certifications To Ensure Cable Connectivity Is Operational. All Cabling Will Be Routed To The Oit Closets Where The Oit Switches Are Located. the Contractor Will Coordinate With The Cor To Schedule Installation At Each Site Two-weeks Prior To Installation. The Cor Will Coordinate With Oit To Ensure Oit Is Present To Open The Telecommunication Room (tr). the Contractor Shall Install The Appropriate Number And Type Of Cameras As Identified In Para 2.c Listed Above For Each Location. outdoor Locations Require Outdoor Rated Cameras. the Cameras Must Include External Surge Protection For Each Outdoor Camera And Software Licenses Required To Connect To The Network And Function Properly. the Contractor Shall Wire The New Camera Cables Up To The Existing Nvr Patch Panel In The It/server Room. the Contractor Is Responsible For Providing All The Required Conduit For Camera Installations If Required By Code. for Exterior Cable Runs, The Contractor Shall Use Electrical Metallic Tubing (emt) With Compressed Fittings Except In Areas Not Permitted By Code Or Regulation. all Exterior Hardware Shall Be Rust Resistant Stainless Steel. all Penetrations Must Be Properly Sealed. for Interior Cable Runs The Contractor Shall Use Surface Mounted Raceway Except In Spaces That Already Use Emt. the Type And Installation Of Conduit And Raceway Must Be In Compliance With National Electrical Code And The Gsa P-100. existing Conduit May Be Reused If It Is In Compliance With The Electrical Code And Other Applicable Regulations. The Cor Must Field Approve The Reuse Of Existing Conduit. for Bidding Purposes, Factor In A Plus Or Minus 10 Feet Shift If Indicated To Allow For Camera Field Adjustments. the Contractor Shall Repair All Damaged Surfaces And Must Be Touched Up With The Proper Paint Or Sealant If Caused During The Installation By The Contractor. the Camera System Shall Include A Five-year System Support Agreement (ssa) For The Software And Camera Licenses. Firmware And Software Version Upgrades Must Be Installed Within 30 Days Of Release By The Contractor, Until The Five-year Ssa Expires. First Year All Service/support Labor Must Be Included. No Labor Charges During Warranty Period. Include Service Labor Rates For Years 2-5. Include The Following Hourly Labor Rates: Regular Business Hours, After Hours, Holidays, Emergency On-site (within 4 Hours/same Day). Mileage Will Not Be Paid On Labor Rates. where Necessary, The Contractor Shall Provide And Install Emt Conduit Fore Exterior Paths. - Basis Of Design For Camera S: pnv-a9081r 4k Ir Outdoor Vandal Dome Ai Camera xnf-9013rv 12mp, Fisheye Camera With Ai And Ir qnv-c8011r 5mp Ir Outdoor Vandal Dome Ai Camera pnm-7082rvd 2mp X 2 Ir Outdoor Dome Camera xno-6123r 2mp Ir Bullet Lpr Camera: 5.2-62mm Lens, 12x Optical, 32x Digital Zoom, 295 Ir 6. Protection a. The Contractor Shall Protect Government Property While Working On The Project. b. The Contractor Is To Provide Signage And Traffic Control Devices To Protect The Work Area As Needed Throughout The Duration Of The Project. c. The Contractor Will Follow The Guidelines Listed In The Infection Control Risk Assessment (icra) While Performing Work At Each Cboc. The Icra Will Be Posted Prior To The Beginning Of All Work. 7. Equipment And Material Storage a. The Contractor Shall Provide All Tools And Equipment Associated With The Entire Project, Operate In A Safe Manner, And Adhere To All Osha And Gsa Standards. b. The Contractor Shall Provide And Store All Equipment, The Materials Specified Above, And Any Other Materials That Are Required To Complete The Project. The Materials Are Required To Be Kept Clean And Dry Throughout The Duration Of The Project. c. The Contractor Shall Remove And Haul Debris From The Project Site Daily And Dispose Of In A Proper, Acceptable Manner In Accordance With All Federal, State, And Local Laws And Regulations, Of The Job Site Property. The Debris Created From This Project Shall Not Be Disposed Of At The Job Site, In Government Dumpsters Or On Government Property. 8. Contractor Use Of The Premises a. During The Period Of The Project, The Contractor Will Have Access To The Site Only During Business Hours Of 7:30am 4:00pm Monday Through Friday. No On-site Work Shall Be Performed Outside These Hours Or On Holidays Unless Approved Or Directed By The Contracting Officer Or The Cor. b. The Worksite Should Be Kept Useable For Emergency Vehicles. Keep Driveways And Entrances Clear. Do Not Use These Areas For Parking Or Material Storage. c. Schedule Deliveries To Minimize On-site Storage Of Materials And Equipment. d. Federal Holidays new Year S Day Labor Day martin Luther King Jr. S Birthday Columbus Day president S Day Veteran S Day memorial Day Thanksgiving Day juneteenth Christmas Day independence Day when A Holiday Falls On Sunday, The Following Monday Will Be Observed As The Legal Holiday. When A Holiday Falls On A Saturday, The Preceding Friday Will Be Observed As The Legal Holiday. 9. Access And Control a. Installation Passes. The Cor, If Applicable, Will Coordinate The Issue Of Required Installation Passes To Contractor Personnel. Contract Personnel Shall Wear A Badge That Clearly Identifies Them As A Contract Employee. The Badge Will Contain A Personal Picture, Name Of Employee, And Contractor's Name. Badges Shall Be Worn On The Outer, Garment In Full View At All Times, Attached To The Outer Shirt Or Jacket Pocket By A Button Or Clip Or Worn Around The Neck Secured By An Appropriate Identification Card Lanyard. b. The Government Will Provide Electrical Power Necessary For Connection Of All Components. c. The Government Will Provide Access To Areas Required To Perform The Required Duties. d. The Cor Will Provide Coordination Assistance To Assist The Contractor In Accessing Required Facilities/areas. 10. Project Administration the Contractor Will Provide The Following Prior To The Beginning Of Work: schedules Of Work To Be Performed. updated Every Week. daily Reports For Each Workday. 11. Task Description a. The Contractor Shall Furnish All Tools And Equipment Required To Perform Work Under This Contract. It Is The Contractor S Responsibility To Provide The Appropriate Personnel With The Skills And Subject Matter Expertise Corresponding To The Level Of Effort Required To Ensure All Tasks Outlined In This Sow Will Be Completed Successfully Within The Period Of Performance. b. The System Shall Be Able To Record At A Minimum Of 45 Days Before Automatically Rewriting Old Data. cameras Shall Consist Of The Above Specification Requirements To Provide The Best Video Images And Cover All Areas Iaw With The Floor Plan/diagrams In Attachment 1. cameras Shall Be Positioned To Achieve The Greatest Image Angle Of Persons Entering The Building And Travelling Corridors So That Image Captures All Activity In The Viewable Area For Full Coverage Of The Cboc Grounds, Parking Lot(s), Waiting Rooms, And Corridor Areas. up To 5lb. Weight (cameras May Be Mounted On Either Ceiling Panels In An Acoustical Suspension System, Concrete, Or Other Material). the Contractor Shall Replace Any Damaged Or Otherwise Deficient Ceiling Panels, Including Those With Extraneous Holes, For Fully Finished Installation. all Ceiling Tiles Removed To Accommodate Installation Shall Be Returned At The End Of The Workday. provide, Install, And Set Up Viewing Stations Utilizing A 43-inch Monitor At Each Designated Location Within All Cbocs. Hot Springs Cboc Requires Four 43-inch Monitors (to Monitor The Two Separate Buildings) And Hdmi Speakers As Needed. the Contractor Shall, In Coordination With The Cor, Set Up User Accounts With Unlimited, Administrative Video Management System (vms) Privileges, And User Accounts With Limited View-only Privileges. j. The Contractor Shall Set Up All Camera Views For The Police Station At The Little Rock Va Campus And Va Police Dispatch Viewing Station, And Selected Feeds Identified By The Cor And/or Va Police For All Other Viewing Stations. 12. Invoice And Payment a. Payment To Be Made Monthly, In Arrears, Following Satisfactory Performance By Contractor S Personnel And Upon Receipt Of A Properly Prepared Invoice.â  b. Contractor Shall Be Required To Invoice Through The Tungsten System At Http://www.tungsten-network.com/us/en/veterans-affairs/. Additional Information Regarding Tungsten Shall Be Provided Upon Award. the Contract Shall Have Current Registration In The System For Award Management (sam) For This Solicitation; Url: Www.sam.gov. the Invoice Must Be Itemized To Include The Following Information.â  Any Information Listed Below, And Not Provided On An Invoice, Will Render That Invoice Incomplete And The Invoice Will Be Returned For Immediate Correction. time Period Being Invoiced For. description Of Services Performed. unit Cost Billed. extended Amount Due. invoice Number, Date, And. contract And Obligation Numbers. 13. Information Systems Officer, Information Protection the Contractor Will Not Have Access To Va Desktop Computers, Nor Will They Have Monitored Access To Online Resources Belonging To The Government While Conducting Services. If Removal Of Equipment From The Va Is Required, Any Memory Storage Devices, Such As Hard Drives, Solid State Drives And Non-volatile Memory Units Will Remain In Va Control And Will Not Be Removed From Va Custody.â  14. Privacy Officer the Contractor Will Not Have Access To Patient Health Information (phi), Nor Will They Have The Capability To Access Patient Information During The Services Provided To The Va. 15. Delivery the Contractor Shall Have 60 Days From The Date Of Contract Award To Be On-site To Start Installation. 16. Project Completion the Contractor Will Have 180 Business Days To Complete Installation And Testing Of System From The Contract Award Date. 17. Other Requirements a. All Items Shall Be New And Not Used, Remanufactured, Or Reconditioned. b. All Measurements And Equipment Locations Are Approximate And Shall Be Verified By The Contractor For Accuracy And Installation Feasibility. The Government Shall Not Be Held Responsible For Any Error Or Variation In Any Measurements Or Other Data Listed, Nor Shall The Contractor, Because Of An Error Or Variation In Any Measurement Listed, Be Relieved Of The Responsibility To Carry Out The Requirements In Accordance With The True Intent And Meaning Of The Specifications Without Additional Cost To The Government. The Contractor Will Coordinate With The Cor To Perform A Site Survey At Each Location Prior To Submitting The Bid. Once Bids Are Submitted, Change Orders Will Not Be Accepted On Distances Provided. c. The Contractor Shall Verify All Camera Views With The Cor (if Applicable) Prior To installation. d. The Contractor Shall Demonstrate To The Cor That The Completed Camera System Installation Complies With The Contract Requirements. Using An Approved Test Procedure, All Physical And Functional Requirements Of The Project Shall Be Demonstrated And Shown. The Test Procedure Shall Include Techniques And Requirements For Validating All Significant System Functions. user Training Will Be Performed For Each Security Guard At All Cbocs. Administrator Training Will Be Performed In North Little Rock To Velocity Vision System Administrators. The Contractor Will Contact The Cor For Training Coordination Two Weeks Prior To Installation. the Contractor Will Provide A Training Agenda With Bid Submission For User And Administrator Training. The Contractor Will Contact The Cor For Training Coordination Two Weeks Prior To Installation. 18. Records Management when Federal Agencies Acquire Goods Or Services, They Need To Determine What Federal Records Management Requirements Should Be Included In The Contract. Federal Contractors Often Create, Send, Or Receive Federal Records. Federal Contracts Should Provide Clear Legal Obligations Describing How The Contract Employees Must Handle Federal Records.â  agency Records Officers, Procurement Counsel, And Acquisitions Officers Must Discuss How To Integrate Records Management Obligations Into Their Existing Procurement Processes. Nara Has Developed The Following Language To Be Included As An Agency-specific Term And Condition In Federal Contracts For A Variety Of Services And Products. The Majority Of Contracts Should Include Language On Records Management Obligations, But Each Contract Should Be Evaluated Individually. For Example, The Data-rights Paragraph (paragraph 10 Below) May Not Be Appropriate For All Contracts. Instead, Agencies May Be Better Served By One Of The Established Data-rights Clauses In The Federal Acquisition Regulations.â  this Language Should Not Replace Specific Records Management Requirements Included Within Federal Information System Contracts.â  records Management Obligations a.  applicability this Clause Applies To All Contractors Whose Employees Create, Work With, Or Otherwise Handle Federal Records, As Defined In Section B, Regardless Of The Medium In Which The Record Exists.   b.  definitions Federal Record As Defined In 44 U.s.c. § 3301, Includes All Recorded Information, Regardless Of Form Or Characteristics, Made Or Received By A Federal Agency Under Federal Law Or In Connection With The Transaction Of Public Business And Preserved Or Appropriate For Preservation By That Agency Or Its Legitimate Successor As Evidence Of The Organization, Functions, Policies, Decisions, Procedures, Operations, Or Other Activities Of The United States Government Or Because Of The Informational Value Of Data In Them.   the Term Federal Record: includes [agency] Records.â  does Not Include Personal Materials. applies To Records Created, Received, Or Maintained By Contractors Pursuant To Their [agency] Contract. may Include Deliverables And Documentation Associated With Deliverables. c.  requirements contractor Shall Comply With All Applicable Records Management Laws And Regulations, As Well As National Archives And Records Administration (nara) Records Policies, Including But Not Limited To The Federal Records Act (44 U.s.c. Chs. 21, 29, 31, 33), Nara Regulations At 36 Cfr Chapter Xii Subchapter B, And Those Policies Associated With The Safeguarding Of Records Covered By The Privacy Act Of 1974 (5 U.s.c. 552a). These Policies Include The Preservation Of All Records, Regardless Of Form Or Characteristics, Mode Of Transmission, Or State Of Completion.â  in Accordance With 36 Cfr 1222.32, All Data Created For Government Use And Delivered To, Or Falling Under The Legal Control Of, The Government Are Federal Records Subject To The Provisions Of 44 U.s.c. Chapters 21, 29, 31, And 33, The Freedom Of Information Act (foia) (5 U.s.c. 552), As Amended, And The Privacy Act Of 1974 (5 U.s.c. 552a), As Amended And Must Be Managed And Scheduled For Disposition Only As Permitted By Statute Or Regulation.â  in Accordance With 36 Cfr 1222.32, Contractor Shall Maintain All Records Created For Government Use Or Created In The Course Of Performing The Contract And/or Delivered To, Or Under The Legal Control Of The Government And Must Be Managed In Accordance With Federal Law. Electronic Records And Associated Metadata Must Be Accompanied By Sufficient Technical Documentation To Permit Understanding And Use Of The Records And Data.â  [agency] And Its Contractors Are Responsible For Preventing The Alienation Or Unauthorized Destruction Of Records, Including All Forms Of Mutilation. Records May Not Be Removed From The Legal Custody Of [agency] Or Destroyed Except For In Accordance With The Provisions Of The Agency Records Schedules And With The Written Concurrence Of The Head Of The Contracting Activity. Willful And Unlawful Destruction, Damage Or Alienation Of Federal Records Is Subject To The Fines And Penalties Imposed By 18 U.s.c. 2701. In The Event Of  any Unlawful Or Accidental Removal, Defacing, Alteration, Or Destruction Of Records, Contractor Must Report To [agency]. The Agency Must Report Promptly To Nara In Accordance With 36 Cfr 1230. the Contractor Shall Immediately Notify The Appropriate Contracting Officer Upon Discovery Of Any Inadvertent Or Unauthorized Disclosures Of Information, Data, Documentary Materials, Records Or Equipment. Disclosure Of Non-public Information Is Limited To Authorized Personnel With A Need-to-know As Described In The [contract Vehicle]. The Contractor Shall Ensure That The Appropriate Personnel, Administrative, Technical, And Physical Safeguards Are Established To Ensure The Security And Confidentiality Of This Information, Data, Documentary Material, Records And/or Equipment Is Properly Protected. The Contractor Shall Not Remove Material From Government Facilities Or Systems, Or Facilities Or Systems Operated Or Maintained On The Government S Behalf, Without The Express Written Permission Of The Head Of The Contracting Activity. When Information, Data, Documentary Material, Records And/or Equipment Is No Longer Required, It Shall Be Returned To [agency] Control Or The Contractor Must Hold It Until Otherwise Directed. Items Returned To The Government Shall Be Hand Carried, Mailed, Emailed, Or Securely Electronically Transmitted To The Contracting Officer Or Address Prescribed In The [contract Vehicle]. Destruction Of Records Is Expressly Prohibited Unless In Accordance With Paragraph (4). the Contractor Is Required To Obtain The Contracting Officer's Approval Prior To Engaging In Any Contractual Relationship (sub-contractor) In Support Of This Contract Requiring The Disclosure Of Information, Documentary Material And/or Records Generated Under, Or Relating To, Contracts. The Contractor (and Any Sub-contractor) Is Required To Abide By Government And [agency] Guidance For Protecting Sensitive, Proprietary Information, Classified, And Controlled Unclassified Information. the Contractor Shall Only Use Government It Equipment For Purposes Specifically Tied To Or Authorized By The Contract And In Accordance With [agency] Policy.â  the Contractor Shall Not Create Or Maintain Any Records Containing Any Non-public [agency] Information That Are Not Specifically Tied To Or Authorized By The Contract.â  the Contractor Shall Not Retain, Use, Sell, Or Disseminate Copies Of Any Deliverable That Contains Information Covered By The Privacy Act Of 1974 Or That Which Is Generally Protected From Public Disclosure By An Exemption To The Freedom Of Information Act.â  the [agency] Owns The Rights To All Data And Records Produced As Part Of This Contract. All Deliverables Under The Contract Are The Property Of The U.s. Government For Which [agency] Shall Have Unlimited Rights To Use, Dispose Of, Or Disclose Such Data Contained Therein As It Determines To Be In The Public Interest. Any Contractor Rights In The Data Or Deliverables Must Be Identified As Required By Far 52.227-11 Through Far 52.227-20. training.  all Contractor Employees Assigned To This Contract Who Create, Work With, Or Otherwise Handle Records Are Required To Take [agency]-provided Records Management Training. The Contractor Is Responsible For Confirming Training Has Been Completed According To Agency Policies, Including Initial Training And Any Annual Or Refresher Training.â  [note: To The Extent An Agency Requires Contractors To Complete Records Management Training, The Agency Must Provide The Training To The Contractor.]â  d.  flowdown Of Requirements To Subcontractors the Contractor Shall Incorporate The Substance Of This Clause, Its Terms And Requirements Including This Paragraph, In All Subcontracts Under This [contract Vehicle], And Require Written Subcontractor Acknowledgment Of Same.â  violation By A Subcontractor Of Any Provision Set Forth In This Clause Will Be Attributed To The Contractor. (end Of Statement Of Work)

Details: Sources Sought disclaimer this Is Not A Solicitation And No Contracts Shall Be Awarded From This Notice. No Reimbursement Will Be Made For Any Costs Associated With Providing Information In Response To This Notice Or Any Follow Up Information Requested. sdvosb And Vosb Respondents Are Encouraged To Provide Proof Of Verification In Vip. Consistent With Public Law 109-461 (38 U.s.c. 8127 And 8128), The Va Shall Award Contracts Based Upon Competition Restricted To Sdvosbs Or Vosbs When A Contracting Officer Has A Reasonable Expectation, Based On Market Research, That Two Or More Firms Listed As Verified In Vendor Information Pages Database Are Likely To Submit Offers And An Award Can Be Made At A Fair And Reasonable Price That Offers Best Value To The United States. sources Sought Description this Is Not A Solicitation Announcement. This Is An Sources Sought Only. The Purpose Of This Sources Sought Is To Gain Knowledge Of Potential Qualified Sources And Their Size Classification Relative To Naics 624221. Responses To This Sources Sought Will Be Used By The Government To Make Appropriate Acquisition Decisions. After Review Of The Responses To This Sources Sought, A Solicitation Announcement May Be Published. Responses To This Sources Sought Synopsis Are Not Considered Adequate Responses For A Solicitation Announcement. description, Specifications And Requirements 1. Overview: The Department Of Veteran Affairs, St. Louis Va Medical Center John Cochran Division Hereafter Referred To As Stljcvamc Is Located At 915 North Grand Boulevard, St. Louis, Mo 63106, Requires Contractor To Provide Homeless Veteran Services Through A Contracted Emergency Residential Services (cers) Model Of Residential Care At A Facility Located Within 25 Miles Of The Above Medical Center. These Services, 25 Bed Days Of Care (bdoc) Not To Exceed 9125 Bdoc Annually, Are To Be Provided To Homeless Veterans As Defined In The Performance Work Statement (pws). The Va National Center On Homelessness Among Veterans ( The Center ) Will Provide Ongoing Training For Program Development For Both Contract Providers And Va Staff. Contractor Will Be Evaluated Based On The Center S Established Evaluation Protocol And Program Fidelity Measures. contracted Emergency Residential Services (cers) Programs Target And Prioritize Homeless Veterans Transitioning From Literal Street Homelessness, Veterans Being Discharged From Institutions, And Veterans Who Recently Became Homeless And Require Safe And Stable Living Arrangements While They Seek Permanent Housing. Cers Programs, Either Directly Or Through Linkage With Community And Other Va Services, Provide Time-limited Services Such As Supporting Mental Health Stabilization, Sud Treatment Services, Enhancement Of Independent Living Skills, Vocational Training, And Employment Services. Emphasis Is Placed On Referral And Placement In Permanent Housing Or Longer-term Residential Programs Utilizing Va And/or Community Resources. Lengths Of Stay In Cers Typically Range From 30 To 90 Days With The Option To Extend Based On Clinical Need. Eligibility Will Be Determined By The Va, Based On Veteran Status; Meeting The Mckinney-vento Homeless Assistance Act Definition Of Homelessness (see Http://www.hudhre.info/hearth/ For Additional Information); And An Assessment By The Va Hchv Program Resulting In A Determination Of Making The Veteran Highly Vulnerable And Requiring Cers Services. This Is An Indefinite Delivery/indefinite Quantity Contract For The Period November 26, 2025 To November 25, 2030 In Accordance With Far 16.5. 2. Background And Overview: The Department Of Veteran Affairs (va) Has Been Providing Direct And Specialized Services For Homeless Veterans For Nearly 25 Years. The Secretary Of The Va Has Set A Zero-tolerance Policy For Homelessness Within The Veteran Population. As Part Of The Plan To End Homelessness Among Veterans Announced In Late 2009, The Veterans Health Administration Has Been Increasing Both Capacity Of Existing Programs And Services Offered To Program Participants. The Plan Calls For Utilizing New Models Of Care Not Previously Offered By Va. the Va S Plan To End Veteran Homelessness Calls For Enhancing Current Homeless Service Capacity As Well As Developing New Programs And Initiatives In Concert With Community And Federal Partners. This Contract Will Enable The Stljcvamc To Engage A Community Provider To Offer Homeless Veterans Services Through A Cers Model Of Residential Care. This Model Will Offer Services 25 Bed Days Of Care (bdoc) Not To Exceed 9125 Bdoc Annually To Homeless Veterans Under The Hchv Cers Program Enhanced By The Services As Defined In The Pws. Rapid Stabilization Of The Veterans Medical, Mental Health, Substance Abuse And Other Psychosocial Problems In Order To Place Veterans In Other Appropriate Transitional Or Permanent Housing Within 60 To 90 Days, With No More Than 180 Days, Without A Planned Reason For The Extension Approved By The Va Liaison, Is An Expected Outcome Of This Contract. the Community-based Contractor Should Have A Minimum Of 18 Months Experience As An Cers Provider Or 18 Months Experience With Other Emergency Shelter Models Or Experience With Direct Service To The Homeless, Or A Combination Of The Above Documented In His Proposal. this Contract Will Be Awarded To A Contractor Having An Acceptable Facility Within 25 Miles Of The Stljcvamc. If No Facilities Are Available Within This Area, Consideration Will Be Given To The Contractor Whose Facility Meets All The Stated Requirements And Is Closest To The Medical Center. A Va Liaison To The Contractor Will Be Identified By The Homeless Program Leadership At Va. This Individual Will Act As The Coordinator Of Cers Program For Administrative Related Issues And Clinical Liaison For All Client Related Issues Between The Contractor And Va By Providing Clinical Oversight. The Va Liaison Will Not Provide Direct Clinical Supervision To Contractor Staff. The Va Liaison Will Also Consult With And Provide Input To The Contractor As Needed. the Contractor Shall Provide All Labor, Supervision, Housing, Material And Supplies Necessary To Provide Emergency Residential Placement, Treatment And Supportive Services Through The Hchv Program Cers Model. Services Will Be Provided On-site At The Contractor S Facility, In Accordance With All Term S Conditions, Provisions And Requirements Listed Herein. The Prices Provided In The Price Schedule Shall Be Inclusive Of All Basic Services As May Be Necessary In The Treatment Of The Veteran. Basic Services Shall Be As Defined In The Performance Work Statement. 3. Implementation Timeline: The Contract Facility And Associated Onsite Services Are Expected To Pass Inspection And Become Fully Operational Within 30 Days From The Date Of Contract Award. Failure To Meet The 30-day Milestone May Result In The Contract Being Terminated. The Contractor Will Demonstrate Successful Completion Of The Following Tasks, Validated By Va Inspection, Prior To Receiving Veteran Referrals And Invoicing For Payment: a. Site Control Demonstrated At Time Of Contract Award. This May Be Through Ownership Or Lease. All Permits And License Will Be Reviewed. The Contractor Is Required To Ensure That The Facility Used For This Contract Meets Fire And Safety Code Imposed By The State Law, And The Life Safety Code Of The National Fire And Protection Association. It Is Important To Note That Typically The Life Safety Code Is More Stringent Than Local Or State Codes. No Additional Funds Will Be Made Available For Capital Improvements Under This Contract. Applicants Also Should Note That All Facilities, Unless They Are Specifically Exempted Under The Life Safety Code, Are Required To Have An Operational Sprinkler System. Va Will Conduct An Inspection That Contractor Sites Must Pass Prior To Contract Award. The Contractor Is Required To Ensure The Facility Used For This Contract Meets The Americans With Disabilities Act (ada) Guidelines For Accessible Accommodations For Veterans With Physical Limitations Or Impairments. This Is Also Referred To As Architectural Barriers Act Compliant. At Least 5% 7% Of A Facility S Hchv Contract Residential Care Beds Must Meet Ada Accessibility Requirements, To Include Entrances/exits, Bathroom Facilities, And Common Areas. For Example, If A Contractor Has 20 Beds For The Hchv Contract Residential Care Program In The Facility, Two (2) To Four (4) Of Those Beds Must Be Accessible To Veterans With Physical Limitations Or Impairments. Veterans Must Not Be Segregated From The Rest Of The Facility Due To Physical Disability; They Must Have Full Access To The Services And Supports At The Facility. Contractor Facility Must Be Licensed As Required For The Particular Setting Under State Or Federal Authority, And Must Meet All Applicable Local, State, And/or Federal Requirements Concerning Licensing And Health/occupancy Codes. Copies Of Valid Licenses Must Be Provided To The Va At The Time Of Pre-inspection And For All Annual Inspection Reviews. Where Applicable, The Facility Must Have A Current Occupancy Permit Issued By The Authority Having Jurisdiction. Contracted Emergency Residential Services Housing And Supportive Services For Female Veterans Under This Contract Are Required To Ensure The Safety And Privacy Of These Veterans. Men And Women Must Have Separate Bathroom Facilities. The Facility Must Have Female Residential Rooms Or Sections That Are Securely Segregated Or Restricted From Men To Ensure Safety And Privacy. If The Facility Cannot Accommodate Both Male And Female Veterans At One Location, The Provider Must Make Available Equivalent Facilities And Services For The Opposite Gender That Meet The Terms Of The Contract For Facilities And Services. b. Pre-award Inspection Of The Facility And On-site Services Conducted By Va Contract Inspection Team. This Team Is Made Up Of Hchv Clinical Staff, Va Fire And Safety Officials, Nursing, Dietetics, And Other Staff As Deemed Necessary For Facility Inspection. Pre-award Inspection Will Be Completed Within 30 Days Of Proposal Submission. Any Items Requiring Corrective Action Will Be Communicated To The Contractor In Writing Within One (1) Week Of Inspection. c. Complete The Abatement Of All Inspection Corrective Action(s) And Pass Va Inspection. To Be Completed Within 30 Days Of Pre-award Inspection. d. Identify All Staff Required Per The Pws, Have Them In Place And Available To Provide Full Range Of Case Management And Services To Veterans. To Be Completed Within 30 Days Of Contract Award. e. Work Will Be Performed At The Contractor S Facility Within The Geographic Limitations Outlined Above. Government Furnished Workspace Will Not Be Provided For This Effort. Government Furnished Property Will Not Be Provided To The Contractor. All Equipment Required By The Contractor Will Provided At Their Expense. The Contractor Will Be Required To Attend Frequent Meetings And Planning Sessions At Va Throughout The Term Of The Contract. f. The Contractor Shall Not Commence Performance Under This Contract Until The Contracting Officer Has Conducted A Kickoff Meeting Or Has Advised The Contractor That A Kickoff Meeting Is Waived. 4. Guidelines For Services: a. The Contractor Must Provide A Safe Environment For All Veterans Consistent With The Cers Model Of Housing And Services. The Contractor Will Offer Safe And Stable Time-limited Living Environment Along With Supportive Services Necessary To Complete A Individualize Treatment Plan To Obtain Permanent Housing. Veterans Cannot Be Denied Entry To Cers Based Solely Upon Length Of Current Abstinence From Alcohol Or Non-prescribed Controlled Substances, The Number Of Previous Treatment Episodes, The Time Interval Since The Last Program Entry, The Use Of Prescribed Controlled Substances, Or Legal History. The Screening Process Must Consider Each Of These Special Circumstances And Determine Whether The Program Can Meet The Individual Veteran's Needs While Maintaining The Program's Safety, Security, And Integrity. b. The Contractor Must Communicate Policies And Procedures To Veterans Both Verbally And In Writing In A Manner That Is Understandable To Each Veteran Upon Admission To The Facility, In The Form Of A Written Veteran Handbook That Is Verbally Reviewed By The Assigned Case Manager With The Veteran. All Updates To Any Policies And Procedures Must Be Reviewed With Veterans With 7 Days Of Revision. This Communication Must Be Documented In The Veteran S Client Record. c. The Contractor Must Have Emergency And Disaster Plans With Written Protocols That Are Posted To Guide Staff Response To Crises Including, But Not Limited To, Manmade And Natural Disasters, Episodes Of Infectious Diseases, Physical Injury, Program Participants Suicide Or Suicide Attempts, Overdoses, And Domestic Or Other Violence. All Contractor S Staff Are Trained On Emergency Procedures And Protocols. 5. Basic Services. The Contractor Shall Furnish Each Veteran Referred For Care Under This Contract The Following Basic Services: a. Room And Board: Room And Board To Include A Bed And Other Furnishings Such As A Dresser, Storage, And Personal Linens (towels And Bed Sheets). The Bed Must Be Designated For Use Exclusively By The Individual Veteran From The Time Of Admission To The Time Of Discharge. The Bed Must Be Situated In A Room That Affords The Veteran Safety, Privacy And Security. Each Veteran Must Have A Safe And Secure Place To Store Their Belongings That Is Readily Accessible To The Veteran (such As A Locking Closet, A Locking Armoire, A Locker, Etc.) Meals To Include At Least Three (3) Nutritionally Adequate Meals A Day, 7 Days A Week And Availability Of Nutritious Snacks Between Meals And Bedtime For Those Requiring Or Desiring Additional Food, When It Is Not Medically Contraindicated. This Is To Include Alternative Meals Or Food Supplies For Veterans With Dietary Restrictions If Medically Indicated (e.g., Diabetic, Renal, And Soft Mechanical Diets) And Reasonable Accommodation For Veterans With Cultural/religious Preferences Around Food (e.g., Kosher, Sikh). A Va Dietitian May Assess Printed Menus As Well As Veterans Satisfaction With Meals And The Actual Consumption Of Food Offered In Determining The Contractor S Success In Meeting This Requirement During Annual Facility Inspection Or At Any Point During The Contract Period. b. Laundry Facilities: On-site Laundry Facilities And Supplies For Veterans To Do Their Own Laundry Or To Have Laundry Done. The Contractor Is Responsible For The Costs Of Laundry Services. c. Internet And Computer Access: Internet Access Shall Be Available To Veterans Residing At The Facility. Access Shall Consist Of A Service/speed Rating Of At Least 10 Megabytes Per Second (mbps) Download, 1mbps Upload Or Better. Wireless Or Other Access Shall Be Provided So That It Is Possible For Three (3) Or More Users To Access Internet Services Simultaneously. Facility Shall Provide Hardware (computer(s), Printer, Etc.) To Be Utilized. Veterans Conducting Online Employment Or Housing Searches And Application Should Be Given Priority Of Usage. The Contractor Will Be Responsible For Establishing Hours Of Usage As Well As Setting Any Internet Controls Or Firewall They Deem Essential. d. Environment Of Care Services: The Contractor Must Provide A Clean And Comfortable Environment Of Care That Is Structurally Sound Facility; Does Not Pose Any Threat To The Health And Safety Of The Occupants And Protects Them From The Elements. The Facility Entries And Exit Locations Are Capable Of Being Utilized Without Unauthorized Use And Provide Alternate Means Of Egress In Case Of Fire; Every Room Or Space Will Have Natural Or Mechanical Ventilation; Be Free Of Pollutants In The Air At Levels That Threaten The Health Of Veterans; Provide A Water Supply Free From Contamination; Has Sufficient Sanitary Facilities In Proper Operational Condition, Allowed To Be Used In Privacy, And Are Adequate For Personal Cleanliness And The Disposal Of Human Waste. Facility Must Have Adequate Heating And Or Cooling Mechanisms That Are In Proper Operating Condition; Adequate Natural Or Artificial Illumination To Permit Normal Indoor Activities And To Support The Health And Safety Of Veterans; Provides Sufficient Electrical Sources To Permit Use Of Essential Electrical Appliance While Assuring Safety From Fire. All Housing And Equipment Will Be Maintained In A Sanitary Manner Free From Pests, Insects And Vermin And Will Provide A Warm, Welcoming, And Respectful Atmosphere Through Lighting And Dã©cor. Contractor Ensures That Furniture Is Well Maintained And Comfortable. It Is The Contractor S Responsibility To Maintain A Clean And Comfortable Environment That Meets These Conditions. For Example, The Contractor Would Be Responsible For Alleviating A Bed Bug Infestation By Hiring An Exterminator At Its Own Expense. E. On-site Office Space For Va Staff: The Contractor Must Provide Designated Onsite Furnished Office Space For Va Staff To Meet With Veterans At The Contracted Facility. The Office Space Must Afford The Va Staff And Veterans Privacy And Confidentiality When Meeting. f. Transportation: The Contractor Will Ensure That Transportation Is Available For Veterans At Admission To Cers, To Attend Medical/mental Health Appointments, Search For Permanent Housing And To Address Other Care Needs. This Can Be Done Through Provision Of Bus Passes, Utilization Of Cab Services Or Cers Contractor Transportation. These Costs Will Be Considered Part Of The Basic Services Provided. g. Outreach: Outreach Will Be Conducted By The Cers Provider And Va Homeless Outreach Staff In Conjunction With Street Outreach Teams Within Va Catchment Area. Engagement With The Veteran Should Be Goal-directed With Consistent Staff Geared Toward Building Trust And Getting The Veteran To Accept Cers Admission. h. The Contractor Shall Comply With The Principles Listed In 38 Cfr 17.707(b) To Provide Housing And Supportive Services In A Manner That Is Free From Religious Discrimination. medications: Contractor Shall Provide Veterans With Appropriate Space And Security For The Storage Of Medications As Outlined In Vha-10-10115a Hchv Contractor Provider Inspection Template. A List Of Current Medications Will Be Available For Each Resident In The Case Record. Veterans Will Manage Medications But Should Have A Secure Storage Area In Which To Keep Them. (1) The Contractor Shall Have A Written Procedure That Address The Storage While Providing Access To Medications And Safe Disposal Of Medications And Syringes. Each Veteran Shall Be Educated About The Medication Procedures And The Importance Of Safely Storing Their Medications. 6. Additional Contract Requirements: a. The Contractor Shall Comply With The Va Patient S Bill Of Rights As Set Forth In Section 17.34a, Title 38, Code Of Federal Regulations. The Contractor Is Responsible For Maintaining Veterans Privacy And Confidentiality And Must Have Systems In Place That Protect Veteran S Personal Identifying Information And Protected Health Information. This Includes But Is Not Limited To The Following: Having Adequate Private Office Space For Veterans To Meet In Confidence With Their Case Manager; Having Secured Paper And Electronic Filing Systems To Protect Clients Case Records And Other Documentation; Conducting Ongoing Training Of Staff About Maintaining Client Privacy And Confidentiality In All Verbal And Written Communications And Interactions; Ensuring That Non-clinical/non-case Management Facility Staff Have Access To Veteran Information Only As Needed In Order To Meet The Service Requirements Contained In The Contract. b. It Is Understood That Those Veterans Cared For Under This Contract Will Require Care And Services Over And Above The Level Of Room And Board. The Contractor Shall Comply With The Principles Listed In 38 Cfr 17.707(b) To Provide Housing And Supportive Services In A Manner That Is Free From Religious Discrimination. c. Case Management Services: The Contractor Shall Provide, At Minimum, The Following Case Management Services To Veterans In The Program: (1) Engagement Of The Veteran In The Service Planning Process. Contractor Will Carry Responsibility For Interviewing, Counseling And Case Managing Identified Veterans By Conducting Psychosocial Assessments To Identify Treatment Needs Which Affect The Veterans Adjustment To Their Environment. (2) Contractor Will Assess The Psychosocial And Environmental Needs Or Dysfunction Secondary To Or Exacerbating The Social, Substance Or Psychiatric Problems, Which Might Contribute To Veterans Readjustment Challenges In The Community. Contractor Establishes And Maintains An Intensive Therapeutic Relationship With The Veteran, Staff, And Community Programs/agencies, And Is Responsible For Formulating Case-management Treatment Goals With The Primary Goal Being To Obtain Stable Housing And Plans That Address Identified Needs, Stressors And Problems. (3) Contractor Will Conduct High-risk Screening, Psychosocial Assessment And Treatment Planning, Actively Involving The Veteran And Their Family Or Significant Others, In Coordination With The Team Members. Psychosocial Assessments Will Include Goals For Clinical Treatment. Contractor Coordinates And Documents Clinical Case Management And Psychosocial Services And Documents The Overall Effectiveness Of The Case Management Services Provided. Specifically, Contractor Will: (4) Develop A Highly Individualized Service Plan (isp) With The Veteran Consistent With Cers Program Goals; The Plan Must Specifically Include Provisions For Veteran Placement Into An Appropriate Transitional Or Permanent Housing Placement Within 60-90 Days Of Admission To The Hchv Cers Facility With No More Than 180 Days Without A Planned Reason For Extension Approved By The Va Liaison. The Housing Placement Planning Must Take Into Account All Appropriate And Available Community-based Housing Options As Well As The Veteran S Preferences Regarding Location And Housing Type. The Plan Should Also Be Focused On Getting The Veteran(s) To Accept Services, Especially Mental Health And Substance Use Services That Will Allow Attainment Of Transitional Or Permanent Housing. (5) Complete A Written Isp Within The First 7 Days Of Program Admission And Signed By The Contractor, The Veteran, And The Va Liaison. (6) Review Isp A Minimum Every Thirty (30) Days Thereafter In A Clinical Meeting With The Veteran And The Liaison. (7) Make Changes In Plans In Consultation With The Veteran At Weekly Case Management Meetings. Weekly Case Management Meetings With Veterans Will Focus On The Objectives And Tasks In The Isp. Contracted Case Manager Will Provide Veteran With A Written Copy Of Their Weekly Tasks. (8) Screen Each Veteran For Suicidal And Homicidal Risk As Necessary. If The Veteran Is A Danger To Him/herself Or Others Contractor Will Take Immediate Steps To Provide Appropriate Intervention. Crisis Management Will Focus On Immediate Safety For The Veteran And Cers Contract Staff. The Contractor Will Follow Its Established Policies And Protocols For Managing Crisis Situations. The Contractor Will Provide Said Policies And Protocols To The Va At The Outset Of The Contract And Upon Any Modification To The Policies And Protocols. The Contractor Will Contact The Va Liaison And Inform Of The Incident Immediately Upon Safe To Do So. (9) Contractor Will Conduct Weekly Case Conferencing With Contractor Clinical Director, Contractor Case Managers, Va Liaison And Other Va Homeless And Contractor Staff As Necessary. Coordinate With Va Liaisonâ during Weekly Case Conferences Regarding Updates And Changes In Veterans Care Plans To Foster A Collaborative Relationship With The Vamc And Contractor In Meeting Veterans Needs. Case Conferencing May Be Done In Person Or By Telephone Or Video Conference Calls As Determined By Va Staff. (10) Obtain Relevant Releases Of Information To Communicate And Coordinate Veterans Treatment With Va And Other Community-based Service Providers. (11) Work In Close Collaboration With The Va Liaison To Ensure Veterans Connections To Needed Va Medical, Mental Health, And Substance Abuse Treatment And Care. (12) Contractor Will Take Primary Responsibility For Assisting Veterans In Completing Housing Applications And Other Benefits Paperwork As Needed. Contractor Will Assist Veterans In Obtaining The Needed Documentation Required For Complete Applications Including But Not Limited To, Birth Certificates, State Id, Income Verification And Any Additional Information Required By Housing Resources And Potential Income Supports. (13) Contractor Will Provide Transportation For Veterans To Attend Appointments At The Va, Potential Housing Placements, Benefits Agencies, Meetings With Landlords, Etc. Contractor Will Attend Meetings With Veterans When Appropriate According To Veteran S Needs. (14) The Contractor Will Provide The Following Onsite Therapeutic And Rehabilitative Services Including Health And Personal Hygiene Maintenance; Supportive Social Services, In Collaboration With The Va And Other Involved Community Resources. Opportunities For Immediate Learning And/or Development Of Responsible Living With A Goal Of Achieving A More Adaptive Level Of Psychosocial Functioning; Support For An Alcohol And/or Drug-free Lifestyle; Opportunities For Learning, And Internalizing Knowledge Of The Illness And/or Recovery Process; Improving Social Skills; And Improving Personal Relationships; And Opportunities For Client Participation In Community Activities, Volunteer Opportunities, Local Consumer Services, Etc. The Contractor Will Support An Alcohol And/or Drug-free Lifestyle By Training Its Staff In The Appropriate Harm Reduction Techniques And To Be Aware Of The Signs And Symptoms Of Substance Use. (15) The Contractor Shall Adapt Therapeutic And Rehabilitative Services To Include Onsite, Va Or Community Service And Will Provide Transportation For Veterans To Receive Services Such As: Structured Groups And Activities To Promote Social Skills Building And Healthy Lifestyles. Groups May Include Emphasis On Self-care Skills, Adaptive Coping Skills, Vocational Counseling, In Collaboration With The Va Liaison Or Community Resources As Appropriate To Support The Goal Of Obtaining And Maintaining Permanent Housing. (16) Contractor Will Notify Va Through The Va Liaison At Va Of Any Negative Incident Occurring With A Veteran Within 24 Hours Of Being Informed Or Made Aware Of The Incident, If Not Sooner. The Contractor Will Investigate, Confirm, And Resolve All Incident Reports. Contractor Will Complete A Written Incident Report Within 48 Hours Of Notification. Incidents Include But Are Not Limited To: Death; Fire; Drug/police Raid; Suicide/suicide Attempt; 911 Call (police/fire Dept./paramedics/other); Drug Overdose; Severe Medical Illness / Emergency; Severe Psychiatric Illness / Emergency; Sexual Assault; Act Of Violence By Veteran Against Other(s); Abusive Behavior By Veteran Against Staff; Act Of Violence By Other(s) Against Veteran; Abusive Behavior By Staff Against Veteran; Accident; Medication Problems Or Adverse Drug Reactions; Or Other Untoward Events. (17) In The Event A Veteran Residing In Hchv Cers Housing Under This Contract Dies, The Contractor Will Promptly Notify The Va Liaison Authorizing Admission And Immediately Assemble, Inventory Using Established Protocol, And Safeguard The Veteran S Personal Effects. The Funds, Deposits, And Effects Left By Veterans Upon The Premises Of The Facility Shall Be Delivered By The Director Or Manager Of The Facility To The Person Or Persons Entitled Thereto Under The Laws Currently Governing The Facility For Making Disposition Of Funds And Effects Left By Veterans Unless The Beneficiary Died Without Leaving A Will, Heirs, Or Next Of Kin Capable Of Inheriting. When Disposition Has Been Made, The Itemized Inventory With A Notation As To The Disposition Has Been Made, They Will Be Immediately Forwarded To The Va Liaison. Property And Funds Wherever Located Vests In And Becomes Property Of The United States In Trust. In These Cases, The Facility Will Forward An Inventory Of Any Such Property And Funds In Its Possession To The Appropriate Va Office And Will Hold Them (except Articles Of Clothing Necessary For Proper Burial) Under Safeguard Until Instructions Are Received From The Va Concerning Disposition. 7. Staffing And Training: The Contractor Shall Employ Sufficient Personnel To Carry Out The Policies, Responsibilities, And Programs Of The Facility. There Must Be, As A Minimum, At Least One (1) Administrative Staff Member Or Designee Of Equivalent Professional Capability, On Duty On The Premises Or Residing At The House And Available For Emergencies 24 Hours A Day, Seven (7) Days A Week. The Contractor Shall Assign To This Contract Personnel That, By Education And Training, And When Required, Certification Or Licensure, Are Qualified To Provide The Services Required By This Pws. The Contractor Must Identify Each Person Functioning As Key Personnel Under This Contract And Provide The Va A Description Of The Services To Be Provided By Such A Person, Together With A Resume Summarizing The Person S Relevant Skills And Experience. During The First 90 Calendar Days Of Contract Performance, The Contractor Shall Make No Substitutions Of Key Personnel Unless The Substitution Is Necessitated By Illness, Death, Or Termination Of Employment. Within 14 Calendar Days After Substitutions Necessitated By Situations Described Above, The Contractor Shall Provide Resumes For The Substitute Key Personnel. For Substitutions Proposed By The Contractor After The Initial 90 Calendar Day Period, The Contractor Shall Provide Resumes For The Substitute Personnel, Together With Any Other Additional Information Requested By The Contracting Officer At Least 15 Calendar Days Before The Substitution Is To Occur. As A Minimum: one (1) Full-time Clinical Director With A Minimum Of A Master S Degree In Social Work Or A Related Discipline. This Position Will Be Responsible For The Overall Functioning Of The Program Including Documentation, Ethical Standards, And Assurance That All Policies And Procedures Are Being Followed, Clinical Supervision Of Provider Staff, Coordination Of Contractor Internal Weekly Clinical Staff Meetings Prior To Va Weekly Case Consultation Meeting, And This Position Can Be Full-time Or Part-time And Work In A Clinical Consulting Role With Staff At The Contract. one (1) Full-time Staff Member Who Is The Primary Contact For Stljcvamc Staff, Managing New Referrals, Discharges, Incident Reports And All Administrative Issues, Management Of Contractor Staff And Be Available By Phone 24 Hours Daily, Seven (7) Day A Week. two (2) Full-time Case Managers With A Minimum Of A Bachelor Level Education In Social Work Or Other Human Services Related Field With Experience Working With Individuals With Chronic Sud, Mental And Medical Health Related Conditions. Each Case Manager Will Carry A Maximum Caseload Of 13 Veterans, Providing Direct Case Management Services To Veterans As Described In This Pws. one (1) Staff Member, At A Minimum, On Duty At Any Time. Staff On Duty Must Remain Awake And Available To Interact With Veterans During Their Work Tour, Whether During The Day Or At Night. e. Contractor Staff Members Working Each Shift, At Least One Shall Hold Current cardiopulmonary Resuscitation (cpr) Certification And Ensure Certification Is Renewed In Accordance With The Issuing Body Or Organization. Copy Of Cpr Certificates Should Be Stored By Contractor And Made Available Upon Request Of Va Personnel. f. Contractor Staff Members Providing Regular Direct Services To Residents Should Adhere To Annual Tb Testing, Precaution Should Be Taken To Ensure Positive Testing Of Employees Are Addressed According To Agency Policies. G. Contractor Shall Provide Safety Training To All Staff To Assist With Identifying Situations That Are Likely To Result In Physical Harm, And Approaches To Use When Confronted With A Potentially Dangerous Situation. H. Contractor Shall Adhere To Appropriate City And State Requirements For Food Handling And Safety And Contractor Shall Have A Valid Food Handler S Permit Or Certification As Required By Obtained Through The State Of Residence. Copies Of Permits Shall Be Provided To The Cor Upon Request i. The Contractor Shall Provide An Initial Organizational Chart, Identifying Personnel, Their Position, And Area(s) Of Responsibility To The Contracting Officer Prior To Contract Award. Any Certifications Or Licensure Required Will Be Made Available Upon Request. The Contracting Officer Shall Notify The Contractor Within 15 Calendar Days After Receipt Of Required Information If The Va Refuses To Accept Assigned Contract Personnel. The Contractor Shall Be Responsible For Updating The Organization Chart As Changes In Staff Occur. The Va Reserves The Right To Refuse Or Revoke Acceptance Of Personnel If Personal Or Professional Conduct, Or Lack Of Required Skills Or Experience, Jeopardizes Veteran Care Or Interferes With Regular And Ordinary Operation Of The Facility. j. The Contractor Must Have A Contingency Plan To Address The Replacement Or Substitution For Personnel That Leave The Contractor's Employment Or Are Unable To Provide Performance In Accordance With The Terms And Conditions Of The Resulting Contract. k. Contractor Staff Must Maintain Professional Boundaries With The Veteran At All Times While Conveying An Attitude Of Genuine Concern And Caring. l. Contractor Staff Should Under No Circumstances Engage In Sexual Activities Or Sexual Contact With Veterans Or Their Family Members, Whether Such Contact Is Consensual Or Forced. Contractor Should Under No Circumstances Take Unfair Advantage Of Any Professional Relationship Or Exploit Veteran Clients Or Their Family Members To Further Their Personal, Religious, Political, Or Business Interests. Contractor Staff Should Not Engage In Dual Or Multiple Relationships With Veterans Or Their Family Members In Which There Is A Risk Of Exploitation Or Potential Harm To The Veteran Or Veteran Family. Contractor Is Responsible For Taking Steps To Protect Veterans And Their Family Members And Is Responsible For Setting Clear, Appropriate, And Culturally Sensitive Boundaries. m. All Veteran Complaints Or Contract Staff Conduct Incidences Shall Be Reported To The Va Liaison Within 24 Hours Of The Complaint Or Possible Contract Staff Conduct Incidences. The Contractor Will Provide The Va Liaison With A Written Summary Of The Compliant Or Incident, The Contractor S Response, And A Proposed Resolution. The Va Liaison Will Respond To The Contractor In Writing Within Three Business Days To Accept, Negotiate Or Decline The Proposed Resolution. In Instances Where The Proposed Resolution Or Response Does Not Appear Sufficient To Resolve The Compliant, The Contracting Officer Will Provide The Contractor With Written Guidance And Timeframe For Resolution. the Department Of Veterans Affairs (va), Visn 15 Network Contracting Office, Is Seeking Sources That Can Provide The Following: it Is The Responsibility Of The Interested Source To Demonstrate To The Government That The Interested Parties Can Provide The Services That Fulfill The Homeless Veteran Services Through A Contracted Emergency Residential Services (cers) Model Of Residential Care Requirement. if You Are Interested, And Are Capable Of Providing The Sought Out Services, Please Provide The Requested Information As Well As The Information Indicated Below. Response To This Notice Should Include Company Name, Address, Point Of Contact, Size Of Business Pursuant To The Following Questions: -please Indicate The Size Status And Representations Of Your Business, Such As But Not Limited To: Service Disabled Veteran Owned Small Business (sdvosb), Veteran Owned Small Business (vosb), Hubzone, Woman Owned Small Business (wosb), Large Business, Etc.)? -is Your Company Considered Small Under The Naics Code Identified Under This Sources Sought? -please Submit Your Capabilities That Show Clear, Compelling, And Convincing Evidence That You Can Meet The Requirement Described Above. -please Provide Your Unique Entity Id. responses To This Notice Shall Be Submitted Via Email To Opal Moore-harris At Opal.moore-harris@va.gov. Telephone Responses Shall Not Be Accepted. Responses Must Be Received No Later Than Tuesday June 18, 2024 At 5:00 Pm Cst. If A Solicitation Is Issued It Shall Be Announced At A Later Date, And All Interested Parties Must Respond To That Solicitation Announcement Separately From The Responses To This Sources Sought. Responses To This Sources Sought Notice Are Not A Request To Be Added To A Prospective Bidders List Or To Receive A Copy Of The Solicitation.

Details: Description Republic Of The Philippines Bids And Awards Committee City Of Dapitan May 24, 2024 Invitation To Bid The City Government Of Dapitan, Through Its Bids And Awards Committee (bac), Invites Interested Parties To Apply For Eligibility And If Found Eligible To Bid For The Following Contract: Contract Id: Pr# 2024-05-21-303 Contract Name: Procurement Of Emergency Operation Center (eoc) Information & Communication Systems & Technology Parts & Peripherals Purpose: For Official Use Of The City Disaster Risk Reduction And Management Office , This City Approved Budget For The Contract (abc): Php 177,709,498.00 (inclusive Of All Applicable Taxes) Source Of Fund: Development Bank Of Philippines (dbp) Loan Proceeds • Prospective Bidders Should Have Expertise In Undertaking A Similar Project Within The Last Three (3) Years. • Bidders / Contractor’s Shall Submit Their One (1) Copy Sealed Envelope Containing Their Technical And Financial Documents. • Documents Submitted Must Be In Accordance With The Checklist Provided And Must Have A Corresponding Label Or Name Plates. • The Eligibility Check/screening As Well As The Preliminary Examination Of Bids Shall Use Non-discretionary “pass/fail” Criteria. Post Qualification Of The Lowest/single Calculated Bid Shall Be Conducted. • All Particulars Relative To Eligibility Statement And Screening, Bid Security, Performance Security, Evaluation Of Bids, Post Qualification And Award Of Contract Shall Be Governed By The Pertinent Provision Of Ra 9184 And Its Implementing Rules And Regulations (irr). The Schedules Of Activities Are Listed As Follows: Bac Activities Schedule Advertisement / Posting May 25 – June 01, 2024 Availability And Issuance Of Bidding Documents May 27 – June 17, 2024; 1:30 P.m. Pre-bid Conference June 04, 2024; 2:00 P.m. Deadline For The Submission Of Bids June 17, 2024; 1:30 P.m Bid Evaluation June 17, 2024; 2:00 P.m • Philippine Bidding Documents Will Be Electronically Uploaded To The Philgeps Website Of The City Of Dapitan. (bacdapitan@gmail.com) • Payment For The Bidding Documents Is A Non – Refundable Amount Of Fifty Thousand Pesos Only (php 50,000.00) Payable To The Office Of The City Treasurer, Dapitan City. The City Government Of Dapitan Assumes No Responsibility Whatsoever Compensate Or Indemnify Bidders For Any Expenses Incurred In The Preparation Of Their Bids. The City Government Of Dapitan Reserves The Right To Accept Or Reject Any Bid, And To Annul The Bidding Process And Rejects All Bids At Any Time Prior To Award Of Contract, Without Thereby Incurring Any Liability To The Affected Bidder Of Bidders. Engr. Renmar Terenz E. Draper Cgdh I, Management Information System Office Bac Chairman Annex A: 1. Lot Structured Cabling: Detailed Description 20 Rolls Utp Cat6: Copper Cable, Category 6 Utp, Cm, 4-pair, Conductors Are 24 Awg, Twisted In Pairs, Separated By An Integrated Pair Divided And Protected By A Pvc Jacket, Blue. 1 Pc 42u Data Cabinet, Fan Top Cover, Pdu 1 Pc 15u Wall Mounted Data Cabinet 4 Pcs Patch Panel 24 Ports Cat6 (unloaded) 20 Pcs Patch Panel 24 Ports Cat6 (loaded) 96 Pcs Black I/o 96 Pcs White I/o 48 Pcs Faceplate 2 Ports 100 Pcs Modular Jack Cat6 With Load Bar 25 Pcs Cable Manager 1u 1 Lot Consumables 1 Lot Labor Installation With Commissioning 2. 1 Lot Video Wall Matrix Detailed Description 9 Units Spd559uq - 55" 500 Nits Fhd Video Wall Display, 24 X 7, Landscape & Portrait 3.5mm (2022) 1 Unit Db-hmx2-efr4 - Digibird 4u Chassis, Up To 9x Input Cards, 9x Output Cards. Digibird 4u Chassis, Up To 9x Input Cards, 9x Output Cards 5 Pcs Db-hmx2-eic-hdmi2-m - Digibird Hdmi 2 Channels Hdmi Input Card. Hdmi 1920*1200@60 1 Pcs Db-hmx2-eoc-4kpv - Digibird Ip Network Preview Card Ip 22 Pcs 2l-7d15h - 15m High Speed Hdmi Cable With Ethernet 1 Lot Roughing-ins And Other Consumables: (with Speakers) 1 Lot Labor Installation With Commissioning 3. 1 Lot Eoc Workstations Detailed Description 7 Units Workstation 1 - Intel I5-10400 2.9ghz 6 Core/ 12 Threads 12m Cache Lga1200 / Asus Prime H510m-k R2.0 Lga1200 Ddr4 Matx/ Kingston 8gb Ddr4 3200mhz/ Afox 512gb Ssd / Hip Casing W/ 700watts Psu/ Afox Gt730 4gb 128bit Video Card/ A4 Tech Usb Keyboard And Usb Mouse 10 Units Workstation 2 - Intel I3-10105 3.7ghz 4 Core 8 Threads 6m Cache Lga1200/ Asus Prime H510m-k R2.0 Lga1200 Ddr4 Matx Kingston 8gb Ddr4 3200mhz/ Afox 256gb Ssd 2.5 Drive Hip Casing W/ 700watts Psu Mini Built In A4 Tech Usb Krs-85 Shape And Usb Mouse Op-720 24 Units Monitor - Gamdias Monitor Atlas Hd24if Ii 23.8 180hz Ips 1920x1080 Flat Yes Dc+hdmi+dp+audio Out 17 Pcs Precision Basic Ups With Built In 650 V.a. 390 Watts With Builit In Avr 4 Socket (3 Backup And 1 Bypass) 17 Pcs Windows 10 Pro 64bit /win 11 Pro Ms Office Pro Plus 2021 W/ Cd Word , Excel, Power Point 4. 1 Lot Access Control (network) Detailed Description 2 Pcs Dhi-asa3213gl-mw Ip65 Rated Waterproof (metal Case) Access Control 2 Pcs Al-180 Single Door Magnetic Lock 2 Pcs Tleb102 Nontouch Exit Sensor 2 Pcs Access Control Supply 2 Pcs Brackets 1 Pc 12v 7ah Battery 1 Lot Roughing-ins And Other Consumables: 1 Lot Labor Installation With Commissioning 5. 1 Lot Eoc Server Detailed Description 1 Lot 23227 Dellemc Poweredge R450 Silver 4310/ Processor Intel Xeon Silver 4310 2.1g, 12c/24t, 10.4gt/s, 18m Cache, Turbo, Ht (120w) / Ddr4-2666 Memory 16gb Rdimm, 3200mt/s, Dual Rank/ Network Controller 2x 1gbe Lom/ Storage Controller Perc H755 Sas Front/ Hard Drive 1.2tb Hard Drive Ise Sas 12gbps 10k 512n 2.5in Hot-plug (max 8 Hdd)/ Power Supply Dual, Hot-plug, Power Supply Redundant (1+1), 800w, Mixed Mode, Naf/ Management Idrac9, Enterprise 15g Form Factor 1u Rack Server, A11 Drop-in/ Stab-in/ Combo Rails With Cable Management Arm/ Warranty 3yr Prosupport:next Business Day Onsite Service Powercord 2 X Power Cord - C13, 3m, 125v, 15a 2 X Jumper Cord - C13/c14, 4m, 250v, 12a Add Ons: 3 X 20517 16gb 3200 Mt/s Memory Sas 12gbps 512n 2.5in Hot- 1 X 23426 Dell 8x Dvd-rom, Usb, External 1 X 22010 Windows Server 2022, Standard, Rok,16core 6. 1 Lot Eoc Network Switch Detailed Description 2 Pcs Rg-s5300-24gt4xs-e Layer-3 Core & Distribution Switch 24 Ports 16 Pcs Rg-nbs3100-24gt4sfp-p Layer-2 24 Ports Poe Access Switch (includes Remote Stn) 5 Pcs Nbs3100-24gt4sfp Layer-2 24 Ports Non-poe Access Switch 9 Pcs Sdwan Lte 9 Pcs Sdwan V1 27 Pcs Sdwan License 1 Pc Bpl-310x-5gd-t Balance 310x 5g 1 Lot Simcard Load (3years) 2 Rolls Panduit Utp Cat6 1 Lot Roughing-ins And Other Consumables: 1 Lot Labor Installation With Commissioning 7. 1 Lot Ups Backup Battery Detailed Description 1 Unit Ups502r2rt2n035 Delta Rt Series 5kva/5kw(2u) On-line Ups, Extended Runtime Model Without Battery Pack, Incl. Ear Bracket/ Tower Stand/ Terminal/ Battery, Parallel, Usb Cables 1 Unit Bbu161b107035/ Delta Rt 5-20kva External Battery Pack(2u), 1 String Of 12v7ahx16pcs 2 Pcs 3915100011rail Kit 1 Pc Cms100035mini Snmp Ipv6 Card (swappable) 17 Pcs Ups Aid1000 Pro Lcd Awp/ Type: Line Interactive Ups Tower Design/ Ratings: 1000va/600w/ Battery: 1x 12v/9ah Interface: 4x Nema 5-15r, Lcd Display/ Dimensions(wxdxh): 90x305x165mm Weight (net/gross): 5.0kg/5.4kg/ Material: Plastic Case Warranty: 2yrs. Ups / 1yr. Battery 50 Pcs Aid1500 Pro Lcd Awp/ Type: Line Interactive Ups Tower Design/ Ratings: 1500va/900w Battery: 2x 12v/8ah Interface: 6x Universal Sockets, Lcd Displaydimensions(wxdxh): 90x305x165mm/ Weight(net/gross): 10.7kg/11.2kg/ Warranty: 2yrs. Ups / 1yr. Battery 1 Lot Roughing-ins And Other Consumables: 1 Lot Unboxing, Mounting (with The Help Of Partner) Checking Of Eu Electrical Works/wirings/breakers Final Tapping, Start-up For 1 Unit Of Rt 5kva Ups (site Metro Manila) Configuration (as Needed), Testing & Monitoring, Knowledge Transfer (w/ 5kva Startup) 8. 1 Lot Conference System Detailed Description 1 Pc Ts-0605m Economic Conference System Controller W/ Recording & Sd, 30 Unit Capacity 2 Pcs Tcm 1000vc Discussion Chairman Unit 20 Pcs Tcm 1000vd Discussion Delegate Unit 22 Pcs Xlr Mic Cable Extension Cable, With Male And Female 5 Pcs Tcm 1000v 12 Channel Mixer 4 Pcs Aws 106t Professional Loudspeaker Wall Mounted 4 Pcs Tcm 1000v 5" High-end Entertainment Conference 2 Pcs Tx 1000s Professional Stereo Amplifier, 2×200w@8ω, 17 Rolls Tf Wire #16 1 Lot Roughing-ins And Other Consumables 1lot Labor Installation & Commissioning System 9. 1 Lot Large Format Monitor Display Detailed Description 2 Pcs Extra Large-sized Signage: 75u1053 Aoc Pdm 75" 380 Nits Uhd Large Size Android Display, 12 X 7 Landscape 2 Pcs Wall Mounted Bracket 6 Pcs Basic Signage: 55f1050/00 Aoc Pdm 55" 350 Nits Uhd Standard Android Display, 12 X 7 Landscape 6 Pcs Stand Bracket 8 Pcs 15 Meters Hdmi Cable M/m 24 Awg 1 Lot 8 Port True 4k Hdmi Video Splitter 1lot Roughing-ins And Other Consumables: 1 Lot Labor Installation With Commissioning (w/ Chipping Works) 10. 1 Lot Eoc Towers Detailed Description 3 Lots 100ft Monopole Guyed Tower Gi 2" Pipe Schedule 40 Inclusives: Fabrication, Tower Erection & Grounding System 6 Lots Rack Stand For Siren W/ Fabrication & Installation Cost 1 Lot Transportation, Hauling & Shipment Cost 11. 1 Lot Emergency Communication System Detailed Description 1 Pc Ucm6304 Ip Pabx Server: 4fxo, 4fxs, 2500 Users With Asterisk Ip Pbx 23 Pcs Gxv3370 7" Digital Tft Color Lcd, 5 Points Touch Screen Tft Lcd, Advance Megapixel Camera For Hd Conferencing, Built-in Wifi, Bluetooth, Gigabit Network, Android 45 Pcs Gxp1615 1 Line Keys, 1 Sip Account 2 Call Appearance, Dual 10/100mbps Ports With Poe 1 Pc Tg400 Gsm Gateway (4 Simcards) 1 Lot Pldt Sip Trunks (10 Lines, 1 Year Subscription) 1 Lot Pldt Installation Fee 26 Rolls Panduit Utp Cat6 52 Pcs Panduit Faceplate 1 Port 52 Pcs Panduit I/o Port Cat6 1 Lot Roughing-ins And Other Consumables: 1 Lot Labor Installation With Commissioning 12. 1 Lot Pabgm / Pa System Detailed Description 1 Pc T-7700rp Ip Network Pa & Intercom System Software License 2 Pcs T-7702a Ip Network Paging Mic (with 7inch Touch Screen) (pc Included In Workstations) 13. 1 Lot Remote Stations Detailed Description 18 Pcs T-s708 Poe Ceiling Speaker,poe Or Dc12v Power Supply 8w (eoc) 20 Pcs T-s7720 Poe Horn Speaker 25w-30w, Poe (ieee 802.3at) Ip54 3 Pcs T-7784p Poe Switch Ip54 Protection Level, Rated Power 60w Outdoor Ip Column Speaker 18 Rolls Cat5e Utp Outdoor Type 18 Rolls Thhn #12 18 Pcs Poe Switch 1 Lot Roughing-ins And Other Consumables: 1 Lot Labor Installation With Commissioning 14. 1 Lot Solar Energy System Remote Site Detailed Description 5 Lot Solar Module, Solar Panel Module, Power Inverter, Mounting System, Roughing-ins And Other Consumables Labor Installation With Commissioning 15. 1 Lot Weather Station Detailed Description 5 Pcs 6250m Vantage Vue 5 Pcs 6510usb, Weatherlink For Vantage Pro2 Windows, Usb 8 Rolls Cat6 Utp Outdoor Stp 5 Lot 10ft Pole 1 Lot Roughing-ins And Other Consumables: 1 Lot Labor Installation With Commissioning 16. 1 Lot (2 Way Radio) Icom Conventional Detailed Description 2 Pcs Repeater Stn Ic-fr5300 Icom Digital Repeater (linabo & Ilihan ) 6 Pcs 4-element Variloop Antenna 6 Pcs 30m Lmr 400 Low Loss Cable 3 Pcs Ic-f6013h Uhf Analog Transceiver 3 Pcs 30m Coxial Cable Assembly 3 Pcs Yagi Antenna 50 Pcs Barangay Fixed Stn Ic-2300h Fm Base Station 50 Pcs 30m Coxial Cable Assembly 50 Pcs Vhf Diamond Whip Antenna 20 Pcs Mobile Base Stn Ic-2300h Fm Base Station 20 Pcs Larsen Antenna W/ Magnet Mount & 8m Control Cable Repeater Power Supply Unit 30a 50 Pcs Base Power Supply Unit 15a 20 Pcs 1.5" Guyed Monopole Tower (stepped) 1 Lot Roughing-ins And Other Consumables: 1 Lot Labor Installation With Commissioning 17. 1 Lot Early Warning And Communication And Alert Equipment Detailed Description 1 Lot Supply & Installation Of (software)/ Studio Software And Licensing/ Voice And Video Realtime Broadcasting System/ Text-to-speech Generation Capacity/ Multicast Capability And Low Data Broadcast Ttl Setting For Individual Messaging Low Latency For Targeted Broadcasting Free End-user Application For The Whole Dapitan Compliance With The Data Privacy Act 2012 Customizable Messaging And Alerting System Scalable System/ Compatible With All Mobile Devices' Platform Uses Cloud Infrastructure/ Military Grade Security Features And Privacy Disaster Recovery Feature For The System Radio Express For Voice And Video Receiver Non-stop Transaction Model (nstm)/ End-to-end Encryption User Friendly Interface/ Compatible With All Network Types Incorporated With Artificial Inteligence Incorporated With Message Priority Scheme Incorporated With Selective Broadcasting Compatiblity With Android, Ios, And Huawei Smart Phones 3 Pcs Supply & Installation Of (hardware)/ Notebook Computer: 10 Cores 12 Threads/ 4.4ghz Mega Frequency/ 166b Ram 512 Gb Ssd Storage/ 15-inch Display W/ Licensed Operating System Broadcast Microphone -20hz-20khz/ Frequency 40ohms Impedance/128db Spl/ Xlr Output Connection 3 Pcs Condenser Microphone/ Usb Type-b (compatible With Usb 2.0 And 3.0) Cardioid/ 30 Hz To 15 Khz/ 16-bit/ 44.1 Khz/48 Khz 3.5 Mm Stereo Headphone Jack For Monitoring (with Volume Control) Microphone Gain Control, Headphone Volume Control. Compatible With Windows And Macos Operating Systems Plug-and-play Functionality, No Additional Drivers Required Integrated Stand Mount For Easy Placement On A Desktop Or Studio Setup Compatible With Standard Microphone Stands Using The Included Adapter Length: Approximately 155 Mm, Maximum/ Diameter: Approximately 50 Mm Weight: Approximately 366 Grams (microphone Only) Included Accessories: Adjustable Tripod Desk Stand Usb-c To Usb-a Cable (type-b To Type-a) 3.5 Mm Stereo Headphone Jack Extension Cable 1 Lot Cloud Platform For The System Scalable System Capable Of Accommodating Up To 100,000,000 Subscribers With The Option For Administrators To Set Subscriber Caps For Specific Areas. Ensure The Service Is Available 24/7, 365 Days A Year. Allow The Sender To Vary Time-to-live (ttl) Settings For Individual Messages During Broadcasting. Maintain An Average Latency Of No Greater Than 42 Milliseconds Between The Message Sending Server And Subscribers. * Only In Ideal Situation 18. 1 Lot Fm Radio Station Tower Detailed Description 1 Lot 130ft Monopole Antenna Tower Including Guying And Grounding 1 Lot Roughing-ins And Other Consumables: 1 Lot Labor Installation With Commissioning 1 Lot Logitics, Cargo, And Transport Services 19. 1 Lot Establishment Of Broadcast Studio Detailed Description 1 Lot Establishment Of Broadcast Studio 1 Lot Establishment Of Control Room 1 Lot Establishment Of Transmission Equipment 1 Lot Establishment Of Technical Room 1 Lot Establishment Of Reception Area 1 Lot Roughing-ins, Labor And Other Consumables 20. 1 Lot Fm Radio Station Equipment Detailed Description 1 Unit Multi-joint Solid Microphone Arm For Dj 3 Units Multi-joint Solid Microphone Arm For Guests 1 Set Cpu Desktop For Radio Automation Pre-installed: Fm Automation, Dj Software, Windows Os 2 Units Cpu Monitor Pc 22 Inch 1 Set Cpu Desktop For Live Stream Broadcast Pre-installed: Obs Software, On Air Application, Windows Os 1 Pc Cpu Monitor Pc 22 Inch 1 Pc Cpu Desktop For Live Stream Broadcast Pre-installed: Obs Software, On Air Application, Windows Os 1 Pc Cpu Monitor Pc 22 Inch 1 Pc Key Board And Mouse-wireless 1 Pc Key Board And Mouse-wired 1 Pc Usb Camera For Pc And Tripod 20 Meters Computer Cables Hdmi Cable 10 Meters Usb Extender Cable 1 Meters Vga Cable 1 Set Adapter Hdmi-dp 1 Unit Headphones For Dj 3 Units Headphones For Guests 1 Pair Studio Monitor Speakers Studio 1 Pair Speakers For Tech-room Computer 1 Pair Speakers For Tech-room Tuner 1 Set Console Mixer Additional Features: Recorder, Sound Effects 1 Set Fm Tuner 1 Unit Microphone For Dj 3 Units Microphone For Guests 1 Unit Dj Track Pad 1 Unit Cd Player Usb 1 Unit Amplifier Headphone 1 Unit On Air Tv Light 4k Hdr 1 Unit Standard Time Display Led 1 Unit 8 Port Switch 1 Set Cable Kit Inclusions: Xlr-xlr, Rca-rca, Trs 1/4, Trs 1/8, Balanced, Unbalanced, Rj45, Utp, And Usb-b To Usb-a And Others 3 Units Heavy Duty Extensions 1 Set Packaging 1 Pc 3kw Transmitter 1 Pc Exciter 1 Pcs Audio Processor 1 Lot 4 Bay Antenna 1 Set 10 Kva Voltage Regulator 1 Lot Logitics, Cargo, And Transport Services 1 Unit Dj Software (software Installed) 1 Unit Fm Broadcast Automation(software Installed) 1 Unit On Air Application (software Installed) 21. 1 Lot Fm Radio Grounding Detailed Description 150 Meters #8 Thhn Stranded Copper Wire (g/y Stripes) 100 Meters #14 Thhn Stranded Copper Wire (g/y Stripes) 1 Set 7/8" Grounding Kit 1 Pc 1.5 Meters Copper Rod 2 Pcs 1.5 Meters Copper Rod (copper Coated) 1 Pc 5/10" Copper Plate 1 Pc Bronze Ground Clamp 2 Pc 3/4" Connectors 4 Pc 3/16" Connectors 1 Pc Lighting Arrester 4 Pc Brackets 1 Pc Beacon Light 4 Pc Antenna Bracket 22. 1 Lot Fm Radio Station Fixtures Detailed Description 1 Unit Dj Chair 1 Unit Guest Tables And Chairs 3 Units Technical Chairs 2 Units Cabinets 1 Unit Racks 2 Units 2 Hp Split Type Acu 2 Pcs Double Glass Window 3 Pcs Door 1 Set Sofa 1 Lot Logitics, Cargo, And Transport Services 23. 1 Lot Fm Radio Station Permit Detailed Description 1 Lot Permitting

Details: Sources Sought Notice sources Sought Notice page 9 Of 9 sources Sought Notice *= Required Field sources Sought Notice page 1 Of 9 subject* kansas City/hchv Emergency Housing Services (va-25-00001883) general Information contracting Office S Zip Code* 66048 solicitation Number* 36c25524r0090 response Date/time/zone 05-28-2024 5:00pm Central Time, Chicago, Usa archive 10 Days After The Response Date recovery Act Funds n set-aside product Service Code* g004 naics Code* 624221 contracting Office Address department Of Veterans Affairs network Contracting Office (nco) 15 3450 S 4th Street Trafficway leavenworth Ks 66048 point Of Contact* contract Specialist patricia Trusler patricia.trusler@va.gov no Questions Will Be Answered By Phone. place Of Performance address kansas City Va Medical Center 4801 Linwood Blvd. kansas City, Mo 64128 postal Code country usa additional Information agency S Url https://www.va.gov/ url Description contract Specialist agency Contact S Email Address patricia.trusler@va.gov email Description contract Specialist description sources Sought disclaimer this Is Not A Solicitation And No Contracts Shall Be Awarded From This Notice. No Reimbursement Will Be Made For Any Costs Associated With Providing Information In Response To This Notice Or Any Follow Up Information Requested. sdvosb And Vosb Respondents Are Encouraged To Provide Proof Of Verification In Vip. Consistent With Public Law 109-461 (38 U.s.c. 8127 And 8128), The Va Shall Award Contracts Based Upon Competition Restricted To Sdvosbs Or Vosbs When A Contracting Officer Has A Reasonable Expectation, Based On Market Research, That Two Or More Firms Listed As Verified In Vendor Information Pages Database Are Likely To Submit Offers And An Award Can Be Made At A Fair And Reasonable Price That Offers Best Value To The United States. sources Sought Description this Is Not A Solicitation Announcement. This Is An Sources Sought Only. The Purpose Of This Sources Sought Is To Gain Knowledge Of Potential Qualified Sources And Their Size Classification Relative To Naics 624221. Responses To This Sources Sought Will Be Used By The Government To Make Appropriate Acquisition Decisions. After Review Of The Responses To This Sources Sought, A Solicitation Announcement May Be Published. Responses To This Sources Sought Synopsis Are Not Considered Adequate Responses For A Solicitation Announcement. description, Specifications And Requirements 1. Overview: The Department Of Veteran Affairs, Va Kansas City Va Medical Center Hereafter Referred To As Kcvamc Is Located At 4801 Linwood Blvd., Kansas City, Mo 64128, Requires Contractor To Provide Homeless Veteran Services Through A Contracted Emergency Residential Services (cers) Model Of Residential Care At A Facility Located Within 15 Miles Of The Above Medical Center. These Services, 25 Bed Days Of Care (bdoc) Not To Exceed 16,425 Bdoc Annually, Are To Be Provided To Homeless Veterans As Defined In The Performance Work Statement (pws). The Va National Center On Homelessness Among Veterans ( The Center ) Will Provide Ongoing Training For Program Development For Both Contract Providers And Va Staff. Contractor Will Be Evaluated Based On The Center S Established Evaluation Protocol And Program Fidelity Measures. contracted Emergency Residential Services (cers) Programs Target And Prioritize Homeless Veterans Transitioning From Literal Street Homelessness, Veterans Being Discharged From Institutions, And Veterans Who Recently Became Homeless And Require Safe And Stable Living Arrangements While They Seek Permanent Housing. Cers Programs, Either Directly Or Through Linkage With Community And Other Va Services, Provide Time-limited Services Such As Supporting Mental Health Stabilization, Sud Treatment Services, Enhancement Of Independent Living Skills, Vocational Training, And Employment Services. Emphasis Is Placed On Referral And Placement In Permanent Housing Or Longer-term Residential Programs Utilizing Va And/or Community Resources. Lengths Of Stay In Cers Typically Range From 30 To 90 Days With The Option To Extend Based On Clinical Need. Eligibility Will Be Determined By The Va, Based On Veteran Status; Meeting The Mckinney-vento Homeless Assistance Act Definition Of Homelessness (see Http://www.hudhre.info/hearth/ For Additional Information); And An Assessment By The Va Hchv Program Resulting In A Determination Of Making The Veteran Highly Vulnerable And Requiring Cers Services. This Is An Indefinite Delivery/indefinite Quantity Contract For The Period November 23, 2025 To November 22, 2030 In Accordance With Far 16.5. 2. Background And Overview: The Department Of Veteran Affairs (va) Has Been Providing Direct And Specialized Services For Homeless Veterans For Nearly 25 Years. The Secretary Of The Va Has Set A Zero-tolerance Policy For Homelessness Within The Veteran Population. As Part Of The Plan To End Homelessness Among Veterans Announced In Late 2009, The Veterans Health Administration Has Been Increasing Both Capacity Of Existing Programs And Services Offered To Program Participants. The Plan Calls For Utilizing New Models Of Care Not Previously Offered By Va. the Va S Plan To End Veteran Homelessness Calls For Enhancing Current Homeless Service Capacity As Well As Developing New Programs And Initiatives In Concert With Community And Federal Partners. This Contract Will Enable The Kcvamc To Engage A Community Provider To Offer Homeless Veterans Services Through A Cers Model Of Residential Care. This Model Will Offer Services 25 Bed Days Of Care (bdoc) Not To Exceed 16,425 Bdoc Annually To Homeless Veterans Under The Hchv Cers Program Enhanced By The Services As Defined In The Pws. Rapid Stabilization Of The Veterans Medical, Mental Health, Substance Abuse And Other Psychosocial Problems In Order To Place Veterans In Other Appropriate Transitional Or Permanent Housing Within 60 To 90 Days, With No More Than 180 Days, Without A Planned Reason For The Extension Approved By The Va Liaison, Is An Expected Outcome Of This Contract. the Community-based Contractor Should Have A Minimum Of 18 Months Experience As A Cers Provider Or 18 Months Experience With Other Emergency Shelter Models Or Experience With Direct Service To The Homeless, Or A Combination Of The Above Documented In His Proposal. this Contract Will Be Awarded To A Contractor Having An Acceptable Facility Within 15 Miles Of The Kcvamc. If No Facilities Are Available Within This Area, Consideration Will Be Given To The Contractor Whose Facility Meets All The Stated Requirements And Is Closest To The Kcvamc. A Va Liaison To The Contractor Will Be Identified By The Homeless Program Leadership At Va. This Individual Will Act As The Coordinator Of Cers Program For Administrative Related Issues And Clinical Liaison For All Client Related Issues Between The Contractor And Va By Providing Clinical Oversight. The Va Liaison Will Not Provide Direct Clinical Supervision To Contractor Staff. The Va Liaison Will Also Consult With And Provide Input To The Contractor As Needed. the Contractor Shall Provide All Labor, Supervision, Housing, Material And Supplies Necessary To Provide Emergency Residential Placement, Treatment, And Supportive Services Through The Hchv Program Cers Model. Services Will Be Provided On-site At The Contractor S Facility, In Accordance With All Term S Conditions, Provisions And Requirements Listed Herein. The Prices Provided In The Price Schedule Shall Be Inclusive Of All Basic Services As May Be Necessary In The Treatment Of The Veteran. Basic Services Shall Be As Defined In The Performance Work Statement. 3. Implementation Timeline: The Contract Facility And Associated Onsite Services Are Expected To Pass Inspection And Become Fully Operational Within 30 Days From The Date Of Contract Award. Failure To Meet The 30-day Milestone May Result In The Contract Being Terminated. The Contractor Will Demonstrate Successful Completion Of The Following Tasks, Validated By Va Inspection, Prior To Receiving Veteran Referrals And Invoicing For Payment: a. Site Control Demonstrated At Time Of Contract Award. This May Be Through Ownership Or Lease. All Permits And License Will Be Reviewed. The Contractor Is Required To Ensure That The Facility Used For This Contract Meets Fire And Safety Code Imposed By The State Law, And The Life Safety Code Of The National Fire And Protection Association. It Is Important To Note That Typically The Life Safety Code Is More Stringent Than Local Or State Codes. No Additional Funds Will Be Made Available For Capital Improvements Under This Contract. Applicants Also Should Note That All Facilities, Unless They Are Specifically Exempted Under The Life Safety Code, Are Required To Have An Operational Sprinkler System. Va Will Conduct An Inspection That Contractor Sites Must Pass Prior To Contract Award. The Contractor Is Required To Ensure The Facility Used For This Contract Meets The Americans With Disabilities Act (ada) Guidelines For Accessible Accommodations For Veterans With Physical Limitations Or Impairments. This Is Also Referred To As Architectural Barriers Act Compliant. At Least 5% 7% Of A Facility S Hchv Contract Residential Care Beds Must Meet Ada Accessibility Requirements, To Include Entrances/exits, Bathroom Facilities, And Common Areas. For Example, If A Contractor Has 20 Beds For The Hchv Contract Residential Care Program In The Facility, Two (2) To Four (4) Of Those Beds Must Be Accessible To Veterans With Physical Limitations Or Impairments. Veterans Must Not Be Segregated From The Rest Of The Facility Due To Physical Disability; They Must Have Full Access To The Services And Supports At The Facility. Contractor Facility Must Be Licensed As Required For The Particular Setting Under State Or Federal Authority, And Must Meet All Applicable Local, State, And/or Federal Requirements Concerning Licensing And Health/occupancy Codes. Copies Of Valid Licenses Must Be Provided To The Va At The Time Of Pre-inspection And For All Annual Inspection Reviews. Where Applicable, The Facility Must Have A Current Occupancy Permit Issued By The Authority Having Jurisdiction. Contracted Emergency Residential Services Housing And Supportive Services For Female Veterans Under This Contract Are Required To Ensure The Safety And Privacy Of These Veterans. Men And Women Must Have Separate Bathroom Facilities. The Facility Must Have Female Residential Rooms Or Sections That Are Securely Segregated Or Restricted From Men To Ensure Safety And Privacy. If The Facility Cannot Accommodate Both Male And Female Veterans At One Location, The Provider Must Make Available Equivalent Facilities And Services For The Opposite Gender That Meet The Terms Of The Contract For Facilities And Services. b. Pre-award Inspection Of The Facility And On-site Services Conducted By Va Contract Inspection Team. This Team Is Made Up Of Hchv Clinical Staff, Va Fire And Safety Officials, Nursing, Dietetics, And Other Staff As Deemed Necessary For Facility Inspection. Pre-award Inspection Will Be Completed Within 30 Days Of Proposal Submission. Any Items Requiring Corrective Action Will Be Communicated To The Contractor In Writing Within One (1) Week Of Inspection. c. Complete The Abatement Of All Inspection Corrective Action(s) And Pass Va Inspection. To Be Completed Within 30 Days Of Pre-award Inspection. d. Identify All Staff Required Per The Pws, Have Them In Place And Available To Provide Full Range Of Case Management And Services To Veterans. To Be Completed Within 30 Days Of Contract Award. e. Work Will Be Performed At The Contractor S Facility Within The Geographic Limitations Outlined Above. Government Furnished Workspace Will Not Be Provided For This Effort. Government Furnished Property Will Not Be Provided To The Contractor. All Equipment Required By The Contractor Will Be Provided At Their Expense. The Contractor Will Be Required To Attend Frequent Meetings And Planning Sessions At Va Throughout The Term Of The Contract. f. The Contractor Shall Not Commence Performance Under This Contract Until The Contracting Officer Has Conducted A Kick-off Meeting Or Has Advised The Contractor That A Kick-off Meeting Is Waived. 4. Guidelines For Services: a. The Contractor Must Provide A Safe Environment For All Veterans Consistent With The Cers Model Of Housing And Services. The Contractor Will Offer Safe And Stable Time-limited Living Environment Along With Supportive Services Necessary To Complete A Individualize Treatment Plan To Obtain Permanent Housing. Veterans Cannot Be Denied Entry To Cers Based Solely Upon Length Of Current Abstinence From Alcohol Or Non-prescribed Controlled Substances, The Number Of Previous Treatment Episodes, The Time Interval Since The Last Program Entry, The Use Of Prescribed Controlled Substances, Or Legal History. The Screening Process Must Consider Each Of These Special Circumstances And Determine Whether The Program Can Meet The Individual Veteran's Needs While Maintaining The Program's Safety, Security, And Integrity. b. The Contractor Must Communicate Policies And Procedures To Veterans Both Verbally And In Writing In A Manner That Is Understandable To Each Veteran Upon Admission To The Facility, In The Form Of A Written Veteran Handbook That Is Verbally Reviewed By The Assigned Case Manager With The Veteran. All Updates To Any Policies And Procedures Must Be Reviewed With Veterans With 7 Days Of Revision. This Communication Must Be Documented In The Veteran S Client Record. c. The Contractor Must Have Emergency And Disaster Plans With Written Protocols That Are Posted To Guide Staff Response To Crises Including, But Not Limited To, Manmade And Natural Disasters, Episodes Of Infectious Diseases, Physical Injury, Program Participants Suicide Or Suicide Attempts, Overdoses, And Domestic Or Other Violence. All Contractor S Staff Are Trained On Emergency Procedures And Protocols. 5. Basic Services. The Contractor Shall Furnish Each Veteran Referred For Care Under This Contract The Following Basic Services: a. Room And Board: Room And Board To Include A Bed And Other Furnishings Such As A Dresser, Storage, And Personal Linens (towels And Bed Sheets). The Bed Must Be Designated For Use Exclusively By The Individual Veteran From The Time Of Admission To The Time Of Discharge. The Bed Must Be Situated In A Room That Affords The Veteran Safety, Privacy, And Security. Each Veteran Must Have A Safe And Secure Place To Store Their Belongings That Is Readily Accessible To The Veteran (such As A Locking Closet, A Locking Armoire, A Locker, Etc.) Meals To Include At Least Three (3) Nutritionally Adequate Meals A Day, 7 Days A Week And Availability Of Nutritious Snacks Between Meals And Bedtime For Those Requiring Or Desiring Additional Food, When It Is Not Medically Contraindicated. This Is To Include Alternative Meals Or Food Supplies For Veterans With Dietary Restrictions If Medically Indicated (e.g., Diabetic, Renal, And Soft Mechanical Diets) And Reasonable Accommodation For Veterans With Cultural/religious Preferences Around Food (e.g., Kosher, Sikh). A Va Dietitian May Assess Printed Menus As Well As Veterans Satisfaction With Meals And The Actual Consumption Of Food Offered In Determining The Contractor S Success In Meeting This Requirement During Annual Facility Inspection Or At Any Point During The Contract Period. b. Laundry Facilities: On-site Laundry Facilities And Supplies For Veterans To Do Their Own Laundry Or To Have Laundry Done. The Contractor Is Responsible For The Costs Of Laundry Services. c. Internet And Computer Access: Internet Access Shall Be Available To Veterans Residing At The Facility. Access Shall Consist Of A Service/speed Rating Of At Least 10 Megabytes Per Second (mbps) Download, 1mbps Upload Or Better. Wireless Or Other Access Shall Be Provided So That It Is Possible For Three (3) Or More Users To Access Internet Services Simultaneously. Facility Shall Provide Hardware (computer(s), Printer, Etc.) To Be Utilized. Veterans Conducting Online Employment Or Housing Searches And Application Should Be Given Priority Of Usage. The Contractor Will Be Responsible For Establishing Hours Of Usage As Well As Setting Any Internet Controls Or Firewall They Deem Essential. d. Environment Of Care Services: The Contractor Must Provide A Clean And Comfortable Environment Of Care That Is Structurally Sound Facility; Does Not Pose Any Threat To The Health And Safety Of The Occupants And Protects Them From The Elements. The Facility Entries And Exit Locations Are Capable Of Being Utilized Without Unauthorized Use And Provide Alternate Means Of Egress In Case Of Fire; Every Room Or Space Will Have Natural Or Mechanical Ventilation; Be Free Of Pollutants In The Air At Levels That Threaten The Health Of Veterans; Provide A Water Supply Free From Contamination; Has Sufficient Sanitary Facilities In Proper Operational Condition, Allowed To Be Used In Privacy, And Are Adequate For Personal Cleanliness And The Disposal Of Human Waste. Facility Must Have Adequate Heating And Or Cooling Mechanisms That Are In Proper Operating Condition; Adequate Natural Or Artificial Illumination To Permit Normal Indoor Activities And To Support The Health And Safety Of Veterans; Provides Sufficient Electrical Sources To Permit Use Of Essential Electrical Appliance While Assuring Safety From Fire. All Housing And Equipment Will Be Maintained In A Sanitary Manner Free From Pests, Insects And Vermin And Will Provide A Warm, Welcoming, And Respectful Atmosphere Through Lighting And Dã©cor. Contractor Ensures That Furniture Is Well Maintained And Comfortable. It Is The Contractor S Responsibility To Maintain A Clean And Comfortable Environment That Meets These Conditions. For Example, The Contractor Would Be Responsible For Alleviating A Bed Bug Infestation By Hiring An Exterminator At Its Own Expense. E. On-site Office Space For Va Staff: The Contractor Must Provide Designated Onsite Furnished Office Space For Va Staff To Meet With Veterans At The Contracted Facility. The Office Space Must Afford The Va Staff And Veterans Privacy And Confidentiality When Meeting. f. Transportation: The Contractor Will Ensure That Transportation Is Available For Veterans At Admission To Cers, To Attend Medical/mental Health Appointments, Search For Permanent Housing And To Address Other Care Needs. This Can Be Done Through Provision Of Bus Passes, Utilization Of Cab Services Or Cers Contractor Transportation. These Costs Will Be Considered Part Of The Basic Services Provided. g. Outreach: Outreach Will Be Conducted By The Cers Provider And Va Homeless Outreach Staff In Conjunction With Street Outreach Teams Within Va Catchment Area. Engagement With The Veteran Should Be Goal-directed With Consistent Staff Geared Toward Building Trust And Getting The Veteran To Accept Cers Admission. h. The Contractor Shall Comply With The Principles Listed In 38 Cfr 17.707(b) To Provide Housing And Supportive Services In A Manner That Is Free From Religious Discrimination. medications: Contractor Shall Provide Veterans With Appropriate Space And Security For The Storage Of Medications As Outlined In Vha-10-10115a Hchv Contractor Provider Inspection Template. A List Of Current Medications Will Be Available For Each Resident In The Case Record. Veterans Will Manage Medications But Should Have A Secure Storage Area In Which To Keep Them. (1) The Contractor Shall Have A Written Procedure That Address The Storage While Providing Access To Medications And Safe Disposal Of Medications And Syringes. Each Veteran Shall Be Educated About The Medication Procedures And The Importance Of Safely Storing Their Medications. 6. Additional Contract Requirements: a. The Contractor Shall Comply With The Va Patient S Bill Of Rights As Set Forth In Section 17.34a, Title 38, Code Of Federal Regulations. The Contractor Is Responsible For Maintaining Veterans Privacy And Confidentiality And Must Have Systems In Place That Protect Veteran S Personal Identifying Information And Protected Health Information. This Includes But Is Not Limited To The Following: Having Adequate Private Office Space For Veterans To Meet In Confidence With Their Case Manager; Having Secured Paper And Electronic Filing Systems To Protect Clients Case Records And Other Documentation; Conducting Ongoing Training Of Staff About Maintaining Client Privacy And Confidentiality In All Verbal And Written Communications And Interactions; Ensuring That Non-clinical/non-case Management Facility Staff Have Access To Veteran Information Only As Needed In Order To Meet The Service Requirements Contained In The Contract. b. It Is Understood That Those Veterans Cared For Under This Contract Will Require Care And Services Over And Above The Level Of Room And Board. The Contractor Shall Comply With The Principles Listed In 38 Cfr 17.707(b) To Provide Housing And Supportive Services In A Manner That Is Free From Religious Discrimination. c. Case Management Services: The Contractor Shall Provide, At Minimum, The Following Case Management Services To Veterans In The Program: (1) Engagement Of The Veteran In The Service Planning Process. Contractor Will Carry Responsibility For Interviewing, Counseling And Case Managing Identified Veterans By Conducting Psychosocial Assessments To Identify Treatment Needs Which Affect The Veterans Adjustment To Their Environment. (2) Contractor Will Assess The Psychosocial And Environmental Needs Or Dysfunction Secondary To Or Exacerbating The Social, Substance Or Psychiatric Problems, Which Might Contribute To Veterans Readjustment Challenges In The Community. Contractor Establishes And Maintains An Intensive Therapeutic Relationship With The Veteran, Staff, And Community Programs/agencies, And Is Responsible For Formulating Case-management Treatment Goals With The Primary Goal Being To Obtain Stable Housing And Plans That Address Identified Needs, Stressors, And Problems. (3) Contractor Will Conduct High-risk Screening, Psychosocial Assessment, And Treatment Planning, Actively Involving The Veteran And Their Family Or Significant Others, In Coordination With The Team Members. Psychosocial Assessments Will Include Goals For Clinical Treatment. Contractor Coordinates And Documents Clinical Case Management And Psychosocial Services And Documents The Overall Effectiveness Of The Case Management Services Provided. Specifically, Contractor Will: (4) Develop A Highly Individualized Service Plan (isp) With The Veteran Consistent With Cers Program Goals; The Plan Must Specifically Include Provisions For Veteran Placement Into An Appropriate Transitional Or Permanent Housing Placement Within 60-90 Days Of Admission To The Hchv Cers Facility With No More Than 180 Days Without A Planned Reason For Extension Approved By The Va Liaison. The Housing Placement Planning Must Take Into Account All Appropriate And Available Community-based Housing Options As Well As The Veteran S Preferences Regarding Location And Housing Type. The Plan Should Also Be Focused On Getting The Veteran(s) To Accept Services, Especially Mental Health And Substance Use Services That Will Allow Attainment Of Transitional Or Permanent Housing. (5) Complete A Written Isp Within The First 7 Days Of Program Admission And Signed By The Contractor, The Veteran, And The Va Liaison. (6) Review Isp A Minimum Every Thirty (30) Days Thereafter In A Clinical Meeting With The Veteran And The Liaison. (7) Make Changes In Plans In Consultation With The Veteran At Weekly Case Management Meetings. Weekly Case Management Meetings With Veterans Will Focus On The Objectives And Tasks In The Isp. Contracted Case Manager Will Provide Veteran With A Written Copy Of Their Weekly Tasks. (8) Screen Each Veteran For Suicidal And Homicidal Risk As Necessary. If The Veteran Is A Danger To Him/herself Or Others Contractor Will Take Immediate Steps To Provide Appropriate Intervention. Crisis Management Will Focus On Immediate Safety For The Veteran And Cers Contract Staff. The Contractor Will Follow Its Established Policies And Protocols For Managing Crisis Situations. The Contractor Will Provide Said Policies And Protocols To The Va At The Outset Of The Contract And Upon Any Modification To The Policies And Protocols. The Contractor Will Contact The Va Liaison And Inform Of The Incident Immediately Upon Safe To Do So. (9) Contractor Will Conduct Weekly Case Conferencing With Contractor Clinical Director, Contractor Case Managers, Va Liaison And Other Va Homeless And Contractor Staff As Necessary. Coordinate With Va Liaisonâ during Weekly Case Conferences Regarding Updates And Changes In Veterans Care Plans To Foster A Collaborative Relationship With The Vamc And Contractor In Meeting Veterans Needs. Case Conferencing May Be Done In Person Or By Telephone Or Video Conference Calls As Determined By Va Staff. (10) Obtain Relevant Releases Of Information To Communicate And Coordinate Veterans Treatment With Va And Other Community-based Service Providers. (11) Work In Close Collaboration With The Va Liaison To Ensure Veterans Connections To Needed Va Medical, Mental Health, And Substance Abuse Treatment And Care. (12) Contractor Will Take Primary Responsibility For Assisting Veterans In Completing Housing Applications And Other Benefits Paperwork As Needed. Contractor Will Assist Veterans In Obtaining The Needed Documentation Required For Complete Applications Including But Not Limited To, Birth Certificates, State Id, Income Verification And Any Additional Information Required By Housing Resources And Potential Income Supports. (13) Contractor Will Provide Transportation For Veterans To Attend Appointments At The Va, Potential Housing Placements, Benefits Agencies, Meetings With Landlords, Etc. Contractor Will Attend Meetings With Veterans When Appropriate According To Veteran S Needs. (14) The Contractor Will Provide The Following Onsite Therapeutic And Rehabilitative Services Including Health And Personal Hygiene Maintenance, Supportive Social Services, In Collaboration With The Va And Other Involved Community Resources. Opportunities For Immediate Learning And/or Development Of Responsible Living With A Goal Of Achieving A More Adaptive Level Of Psychosocial Functioning; Support For An Alcohol And/or Drug-free Lifestyle; Opportunities For Learning, And Internalizing Knowledge Of The Illness And/or Recovery Process; Improving Social Skills; And Improving Personal Relationships; And Opportunities For Client Participation In Community Activities, Volunteer Opportunities, Local Consumer Services, Etc. The Contractor Will Support An Alcohol And/or Drug-free Lifestyle By Training Its Staff In The Appropriate Harm Reduction Techniques And To Be Aware Of The Signs And Symptoms Of Substance Use. (15) The Contractor Shall Adapt Therapeutic And Rehabilitative Services To Include Onsite, Va Or Community Service And Will Provide Transportation For Veterans To Receive Services Such As: Structured Groups And Activities To Promote Social Skills Building And Healthy Lifestyles. Groups May Include Emphasis On Self-care Skills, Adaptive Coping Skills, Vocational Counseling, In Collaboration With The Va Liaison Or Community Resources As Appropriate To Support The Goal Of Obtaining And Maintaining Permanent Housing. (16) Contractor Will Notify Va Through The Va Liaison At Va Of Any Negative Incident Occurring With A Veteran Within 24 Hours Of Being Informed Or Made Aware Of The Incident, If Not Sooner. The Contractor Will Investigate, Confirm, And Resolve All Incident Reports. Contractor Will Complete A Written Incident Report Within 48 Hours Of Notification. Incidents Include But Are Not Limited To: Death; Fire; Drug/police Raid; Suicide/suicide Attempt; 911 Call (police/fire Dept./paramedics/other); Drug Overdose; Severe Medical Illness / Emergency; Severe Psychiatric Illness / Emergency; Sexual Assault; Act Of Violence By Veteran Against Other(s); Abusive Behavior By Veteran Against Staff; Act Of Violence By Other(s) Against Veteran; Abusive Behavior By Staff Against Veteran; Accident; Medication Problems Or Adverse Drug Reactions; Or Other Untoward Events. (17) In The Event A Veteran Residing In Hchv Cers Housing Under This Contract Dies, The Contractor Will Promptly Notify The Va Liaison Authorizing Admission And Immediately Assemble, Inventory Using Established Protocol, And Safeguard The Veteran S Personal Effects. The Funds, Deposits, And Effects Left By Veterans Upon The Premises Of The Facility Shall Be Delivered By The Director Or Manager Of The Facility To The Person Or Persons Entitled Thereto Under The Laws Currently Governing The Facility For Making Disposition Of Funds And Effects Left By Veterans Unless The Beneficiary Died Without Leaving A Will, Heirs, Or Next Of Kin Capable Of Inheriting. When Disposition Has Been Made, The Itemized Inventory With A Notation As To The Disposition Has Been Made, They Will Be Immediately Forwarded To The Va Liaison. Property And Funds Wherever Located Vests In And Becomes Property Of The United States In Trust. In These Cases, The Facility Will Forward An Inventory Of Any Such Property And Funds In Its Possession To The Appropriate Va Office And Will Hold Them (except Articles Of Clothing Necessary For Proper Burial) Under Safeguard Until Instructions Are Received From The Va Concerning Disposition. 7. Staffing And Training: The Contractor Shall Employ Sufficient Personnel To Carry Out The Policies, Responsibilities, And Programs Of The Facility. There Must Be, As A Minimum, At Least One (1) Administrative Staff Member Or Designee Of Equivalent Professional Capability, On Duty On The Premises Or Residing At The House And Available For Emergencies 24 Hours A Day, Seven (7) Days A Week. The Contractor Shall Assign To This Contract Personnel That, By Education And Training, And When Required, Certification Or Licensure, Are Qualified To Provide The Services Required By This Pws. The Contractor Must Identify Each Person Functioning As Key Personnel Under This Contract And Provide The Va A Description Of The Services To Be Provided By Such A Person, Together With A Resume Summarizing The Person S Relevant Skills And Experience. During The First 90 Calendar Days Of Contract Performance, The Contractor Shall Make No Substitutions Of Key Personnel Unless The Substitution Is Necessitated By Illness, Death, Or Termination Of Employment. Within 14 Calendar Days After Substitutions Necessitated By Situations Described Above, The Contractor Shall Provide Resumes For The Substitute Key Personnel. For Substitutions Proposed By The Contractor After The Initial 90 Calendar Day Period, The Contractor Shall Provide Resumes For The Substitute Personnel, Together With Any Other Additional Information Requested By The Contracting Officer At Least 15 Calendar Days Before The Substitution Is To Occur. As A Minimum: one (1) Full-time Clinical Director With A Minimum Of A Master S Degree In Social Work Or A Related Discipline. This Position Will Be Responsible For The Overall Functioning Of The Program Including Documentation, Ethical Standards, And Assurance That All Policies And Procedures Are Being Followed, Clinical Supervision Of Provider Staff, Coordination Of Contractor Internal Weekly Clinical Staff Meetings Prior To Va Weekly Case Consultation Meeting, And This Position Can Be Full-time Or Part-time And Work In A Clinical Consulting Role With Staff At The Contract. one (1) Full-time Staff Member Who Is The Primary Contact For Kcvamc Staff, Managing New Referrals, Discharges, Incident Reports And All Administrative Issues, Management Of Contractor Staff And Be Available By Phone 24 Hours Daily, Seven (7) Day A Week. two (2) Full-time Case Managers With A Minimum Of A Bachelor Level Education In Social Work Or Other Human Services Related Field With Experience Working With Individuals With Chronic Sud, Mental And Medical Health Related Conditions. Each Case Manager Will Carry A Maximum Caseload Of 13 Veterans, Providing Direct Case Management Services To Veterans As Described In This Pws. one (1) Staff Member, At A Minimum, On Duty At Any Time. Staff On Duty Must Remain Awake And Available To Interact With Veterans During Their Work Tour, Whether During The Day Or At Night. e. Contractor Staff Members Working Each Shift, At Least One Shall Hold Current cardiopulmonary Resuscitation (cpr) Certification And Ensure Certification Is Renewed In Accordance With The Issuing Body Or Organization. Copy Of Cpr Certificates Should Be Stored By Contractor And Made Available Upon Request Of Va Personnel. f. Contractor Staff Members Providing Regular Direct Services To Residents Should Adhere To Annual Tb Testing, Precaution Should Be Taken To Ensure Positive Testing Of Employees Are Addressed According To Agency Policies. G. Contractor Shall Provide Safety Training To All Staff To Assist With Identifying Situations That Are Likely To Result In Physical Harm, And Approaches To Use When Confronted With A Potentially Dangerous Situation. H. Contractor Shall Adhere To Appropriate City And State Requirements For Food Handling And Safety And Contractor Shall Have A Valid Food Handler S Permit Or Certification As Required By Obtained Through The State Of Residence. Copies Of Permits Shall Be Provided To The Cor Upon Request. i. The Contractor Shall Provide An Initial Organizational Chart, Identifying Personnel, Their Position, And Area(s) Of Responsibility To The Contracting Officer Prior To Contract Award. Any Certifications Or Licensure Required Will Be Made Available Upon Request. The Contracting Officer Shall Notify The Contractor Within 15 Calendar Days After Receipt Of Required Information If The Va Refuses To Accept Assigned Contract Personnel. The Contractor Shall Be Responsible For Updating The Organization Chart As Changes In Staff Occur. The Va Reserves The Right To Refuse Or Revoke Acceptance Of Personnel If Personal Or Professional Conduct, Or Lack Of Required Skills Or Experience, Jeopardizes Veteran Care Or Interferes With Regular And Ordinary Operation Of The Facility. j. The Contractor Must Have A Contingency Plan To Address The Replacement Or Substitution For Personnel That Leave The Contractor's Employment Or Are Unable To Provide Performance In Accordance With The Terms And Conditions Of The Resulting Contract. k. Contractor Staff Must Maintain Professional Boundaries With The Veteran At All Times While Conveying An Attitude Of Genuine Concern And Caring. l. Contractor Staff Should Under No Circumstances Engage In Sexual Activities Or Sexual Contact With Veterans Or Their Family Members, Whether Such Contact Is Consensual Or Forced. Contractor Should Under No Circumstances Take Unfair Advantage Of Any Professional Relationship Or Exploit Veteran Clients Or Their Family Members To Further Their Personal, Religious, Political, Or Business Interests. Contractor Staff Should Not Engage In Dual Or Multiple Relationships With Veterans Or Their Family Members In Which There Is A Risk Of Exploitation Or Potential Harm To The Veteran Or Veteran Family. Contractor Is Responsible For Taking Steps To Protect Veterans And Their Family Members And Is Responsible For Setting Clear, Appropriate, And Culturally Sensitive Boundaries. m. All Veteran Complaints Or Contract Staff Conduct Incidences Shall Be Reported To The Va Liaison Within 24 Hours Of The Complaint Or Possible Contract Staff Conduct Incidences. The Contractor Will Provide The Va Liaison With A Written Summary Of The Compliant Or Incident, The Contractor S Response, And A Proposed Resolution. The Va Liaison Will Respond To The Contractor In Writing Within Three Business Days To Accept, Negotiate Or Decline The Proposed Resolution. In Instances Where The Proposed Resolution Or Response Does Not Appear Sufficient To Resolve The Compliant, The Contracting Officer Will Provide The Contractor With Written Guidance And Timeframe For Resolution. the Department Of Veterans Affairs (va), Visn 15 Network Contracting Office, Is Seeking Sources That Can Provide The Following: it Is The Responsibility Of The Interested Source To Demonstrate To The Government That The Interested Parties Can Provide The Services That Fulfill The Homeless Veteran Services Through A Contracted Emergency Residential Services (cers) Model Of Residential Care Requirement. if You Are Interested, And Are Capable Of Providing The Sought Out Services, Please Provide The Requested Information As Well As The Information Indicated Below. Response To This Notice Should Include Company Name, Address, Point Of Contact, Size Of Business Pursuant To The Following Questions: -please Indicate The Size Status And Representations Of Your Business, Such As But Not Limited To: Service Disabled Veteran Owned Small Business (sdvosb), Veteran Owned Small Business (vosb), Hubzone, Woman Owned Small Business (wosb), Large Business, Etc.). -is Your Company Considered Small Under The Naics Code Identified Under This Sources Sought? -please Submit Your Capabilities That Show Clear, Compelling, And Convincing Evidence That You Can Meet The Requirement Described Above. -please Provide Your Unique Entity Id. responses To This Notice Shall Be Submitted Via Email To Patricia Trusler At Patricia.trusler@va.gov . Telephone Responses Shall Not Be Accepted. Responses Must Be Received No Later Than Monday May 28, 17:00 Cst. If A Solicitation Is Issued It Shall Be Announced At A Later Date, And All Interested Parties Must Respond To That Solicitation Announcement Separately From The Responses To This Sources Sought. Responses To This Sources Sought Notice Are Not A Request To Be Added To A Prospective Bidders List Or To Receive A Copy Of The Solicitation.

Details: Sources Sought Notice sources Sought Notice page 3 Of 3 sources Sought Notice *= Required Field sources Sought Notice page 1 Of 3 subject* 2025 Hchv Cers Acquisition, Evansville, In general Information contracting Office S Zip Code* 66048 solicitation Number* 36c25525q0015 response Date/time/zone 10-31-2024 5pm Central Time, Chicago, Usa archive 10 Days After The Response Date recovery Act Funds n set-aside product Service Code* g004 naics Code* 624221 contracting Office Address department Of Veterans Affairs network Contracting Office (nco) 15 3450 S 4th Street Trafficway leavenworth Ks 66048 point Of Contact* contract Specialist patricia A. Trusler patricia.trusler@va.gov no Questions Will Be Answered By Phone. place Of Performance address marion Va Medical Center evansville Health Center 6211 East Waterford Blvd. evansville, In postal Code 47715 country usa additional Information agency S Url https://www.va.gov/ url Description contract Specialist agency Contact S Email Address patricia.trusler@va.gov email Description contract Specialist description sources Sought disclaimer this Is Not A Solicitation And No Contracts Shall Be Awarded From This Notice. No Reimbursement Will Be Made For Any Costs Associated With Providing Information In Response To This Notice Or Any Follow Up Information Requested. sdvosb And Vosb Respondents Are Encouraged To Provide Proof Of Verification In Vip. Consistent With Public Law 109-461 (38 U.s.c. 8127 And 8128), The Va Shall Award Contracts Based Upon Competition Restricted To Sdvosbs Or Vosbs When A Contracting Officer Has A Reasonable Expectation, Based On Market Research, That Two Or More Firms Listed As Verified In Vendor Information Pages Database Are Likely To Submit Offers And An Award Can Be Made At A Fair And Reasonable Price That Offers Best Value To The United States. sources Sought Description this Is Not A Solicitation Announcement. This Is A Sources Sought Only. The Purpose Of This Sources Sought Is To Gain Knowledge Of Potential Qualified Sources And Their Size Classification Relative To Naics 624221. Responses To This Sources Sought Will Be Used By The Government To Make Appropriate Acquisition Decisions. After Review Of The Responses To This Sources Sought, A Solicitation Announcement May Be Published. Responses To This Sources Sought Synopsis Are Not Considered Adequate Responses For A Solicitation Announcement. the Department Of Veterans Affairs (va), Visn 15 Network Contracting Office, Is Seeking Sources That Can Provide The Following: description, Specifications And Requirements purpose: The Department Of Veteran Affairs, Va Marion Va Medical Center Hereafter Referred To As Mvamc, Evansville Health Center, Is Located At 6211 East Waterford Blvd., Evansville, In 47715, Requires Contractor To Provide Homeless Veteran Services Through A Contracted Emergency Residential Services (cers) Model Of Residential Care At A Facility Located Within 25 Miles Of The Above Medical Center. These Services, 20 Bed Day Of Care (bdoc) Not To Exceed 7,300 Bdoc Annually, Are To Be Provided To Homeless Veterans As Defined In The Performance Work Statement (pws). The Va National Center On Homelessness Among Veterans ( The Center ) Will Provide Ongoing Training For Program Development For Both Contract Providers And Va Staff. Contractor Will Be Evaluated Based On The Center S Established Evaluation Protocol And Program Fidelity Measures. contracted Emergency Residential Services (cers) Programs Target And Prioritize Homeless Veterans Transitioning From Literal Street Homelessness, Veterans Being Discharged From Institutions, And Veterans Who Recently Became Homeless And Require Safe And Stable Living Arrangements While They Seek Permanent Housing. Cers Programs, Either Directly Or Through Linkage With Community And Other Va Services, Provide Time-limited Services Such As Supporting Mental Health Stabilization, Sud Treatment Services, Enhancement Of Independent Living Skills, Vocational Training, And Employment Services. Emphasis Is Placed On Referral And Placement In Permanent Housing Or Longer-term Residential Programs Utilizing Va And/or Community Resources. Lengths Of Stay In Cers Typically Range From 30 To 90 Days With The Option To Extend Based On Clinical Need. Eligibility Will Be Determined By The Va, Based On Veteran Status; Meeting The Mckinney-vento Homeless Assistance Act Definition Of Homelessness (see Http://www.hudhre.info/hearth/ For Additional Information); And An Assessment By The Va Hchv Program Resulting In A Determination Of Making The Veteran Highly Vulnerable And Requiring Cers Services. background And Overview: The Department Of Veteran Affairs (va) Has Been Providing Direct And Specialized Services For Homeless Veterans For Nearly 25 Years. The Secretary Of The Va Has Set A Zero-tolerance Policy For Homelessness Within The Veteran Population. As Part Of The Plan To End Homelessness Among Veterans Announced In Late 2009, The Veterans Health Administration Has Been Increasing Both Capacity Of Existing Programs And Services Offered To Program Participants. The Plan Calls For Utilizing New Models Of Care Not Previously Offered By Va. the Va S Plan To End Veteran Homelessness Calls For Enhancing Current Homeless Service Capacity As Well As Developing New Programs And Initiatives In Concert With Community And Federal Partners. This Contract Will Enable The Mvamc To Engage A Community Provider To Offer Homeless Veterans Services Through A Cers Model Of Residential Care. This Model Will Offer Services 20 Bed Days Of Care (bdoc) Not To Exceed 7,300 Bdoc Annually To Homeless Veterans Under The Hchv Cers Program Enhanced By The Services As Defined In The Pws. Rapid Stabilization Of The Veterans Medical, Mental Health, Substance Abuse And Other Psychosocial Problems In Order To Place Veterans In Other Appropriate Transitional Or Permanent Housing Within 60 To 90 Days, With No More Than 180 Days, Without A Planned Reason For The Extension Approved By The Va Liaison, Is An Expected Outcome Of This Contract. the Community-based Contractor Should Have A Minimum Of 18 Months Experience As A Cers Provider Or 18 Months Experience With Other Emergency Shelter Models Or Experience With Direct Service To The Homeless, Or A Combination Of The Above Documented In The Quote. this Contract Will Be Awarded To A Contractor Having An Acceptable Facility Within 25 Miles Of The Mvamc. If No Facilities Are Available Within This Area, Consideration Will Be Given To The Contractor Whose Facility Meets All The Stated Requirements And Is Closest To The Mvamc. A Va Liaison To The Contractor Will Be Identified By The Homeless Program Leadership At Va. This Individual Will Act As The Coordinator Of Cers Program For Administrative Related Issues And Clinical Liaison For All Client Related Issues Between The Contractor And Va By Providing Clinical Oversight. The Va Liaison Will Not Provide Direct Clinical Supervision To Contractor Staff. The Va Liaison Will Also Consult With And Provide Input To The Contractor As Needed. the Contractor Shall Provide All Labor, Supervision, Housing, Material And Supplies Necessary To Provide Emergency Residential Placement, Treatment, And Supportive Services Through The Hchv Program Cers Model. Services Will Be Provided On-site At The Contractor S Facility, In Accordance With All Term S Conditions, Provisions And Requirements Of The Contract. implementation Timeline: The Contract Facility And Associated Onsite Services Are Expected To Pass Inspection And Become Fully Operational Within 30 Days From The Date Of Contract Award. Failure To Meet The 30-day Milestone May Result In The Contract Being Terminated. The Contractor Will Demonstrate Successful Completion Of The Following Tasks, Validated By Va Inspection, Prior To Receiving Veteran Referrals And Invoicing For Payment: site Control Demonstrated At Time Of Contract Award. This May Be Through Ownership Or Lease. All Permits And License Will Be Reviewed. The Contractor Is Required To Ensure That The Facility Used For This Contract Meets Fire And Safety Code Imposed By The State Law, And The Life Safety Code Of The National Fire And Protection Association. It Is Important To Note That Typically The Life Safety Code Is More Stringent Than Local Or State Codes. No Additional Funds Will Be Made Available For Capital Improvements Under This Contract. Applicants Also Should Note That All Facilities, Unless They Are Specifically Exempted Under The Life Safety Code, Are Required To Have An Operational Sprinkler System. va Will Conduct An Inspection That Contractor Sites Must Pass Prior To Contract Award. The Contractor Is Required To Ensure The Facility Used For This Contract Meets The Americans With Disabilities Act (ada) Guidelines For Accessible Accommodations For Veterans With Physical Limitations Or Impairments. This Is Also Referred To As Architectural Barriers Act Compliant. At Least 5% 7% Of A Facility S Hchv Contract Residential Care Beds Must Meet Ada Accessibility Requirements, To Include Entrances/exits, Bathroom Facilities, And Common Areas. Veterans Must Not Be Segregated From The Rest Of The Facility Due To Physical Disability; They Must Have Full Access To The Services And Supports At The Facility. contractor Facility Must Be Licensed As Required For The Particular Setting Under State Or Federal Authority, And Must Meet All Applicable Local, State, And/or Federal Requirements Concerning Licensing And Health/occupancy Codes. Copies Of Valid Licenses Must Be Provided To The Va At The Time Of Pre-inspection And For All Annual Inspection Reviews. Where Applicable, The Facility Must Have A Current Occupancy Permit Issued By The Authority Having Jurisdiction. Contracted Emergency Residential Services Housing And Supportive Services For Female Veterans Under This Contract Are Required To Ensure The Safety And Privacy Of These Veterans. Men And Women Must Have Separate Bathroom Facilities. The Facility Must Have Female Residential Rooms Or Sections That Are Securely Segregated Or Restricted From Men To Ensure Safety And Privacy. If The Facility Cannot Accommodate Both Male And Female Veterans At One Location, The Provider Must Make Available Equivalent Facilities And Services For The Opposite Gender That Meet The Terms Of The Contract For Facilities And Services. pre-award Inspection Of The Facility And On-site Services Conducted By Va Contract Inspection Team. This Team Is Made Up Of Hchv Clinical Staff, Va Fire And Safety Officials, Nursing, Dietetics, And Other Staff As Deemed Necessary For Facility Inspection. Pre-award Inspection Will Be Completed Within 30 Days Of Quote Submission. Any Items Requiring Corrective Action Will Be Communicated To The Contractor In Writing Within One (1) Week Of Inspection. complete The Abatement Of All Inspection Corrective Action(s) And Pass Va Inspection. To Be Completed Within 30 Days Of Pre-award Inspection. identify All Staff Required Per The Performance Work Statement (pws), Have Them In Place And Available To Provide Full Range Of Case Management And Services To Veterans. To Be Completed Within 30 Days Of Contract Award. work Will Be Performed At The Contractor S Facility Within The Geographic Limitations Outlined Above. Government Furnished Workspace Will Not Be Provided For This Effort. Government Furnished Property Will Not Be Provided To The Contractor. All Equipment Required By The Contractor Will Be Provided At Their Expense. The Contractor Will Be Required To Attend Frequent Meetings And Planning Sessions At Va Throughout The Term Of The Contract. guidelines For Services: the Contractor Must Provide A Safe Environment For All Veterans Consistent With The Cers Model Of Housing And Services. The Contractor Will Offer Safe And Stable Time-limited Living Environment Along With Supportive Services Necessary To Complete A Individualize Treatment Plan To Obtain Permanent Housing. Veterans Cannot Be Denied Entry To Cers Based Solely Upon Length Of Current Abstinence From Alcohol Or Non-prescribed Controlled Substances, The Number Of Previous Treatment Episodes, The Time Interval Since The Last Program Entry, The Use Of Prescribed Controlled Substances, Or Legal History. The Screening Process Must Consider Each Of These Special Circumstances And Determine Whether The Program Can Meet The Individual Veteran's Needs While Maintaining The Program's Safety, Security, And Integrity. the Contractor Must Communicate Policies And Procedures To Veterans Both Verbally And In Writing In A Manner That Is Understandable To Each Veteran Upon Admission To The Facility, In The Form Of A Written Veteran Handbook That Is Verbally Reviewed By The Assigned Case Manager With The Veteran. All Updates To Any Policies And Procedures Must Be Reviewed With Veterans With 7 Days Of Revision. This Communication Must Be Documented In The Veteran S Client Record. the Contractor Must Have Emergency And Disaster Plans With Written Protocols That Are Posted To Guide Staff Response To Crises Including, But Not Limited To, Manmade And Natural Disasters, Episodes Of Infectious Diseases, Physical Injury, Program Participants Suicide Or Suicide Attempts, Overdoses, And Domestic Or Other Violence. All Contractor S Staff Are Trained On Emergency Procedures And Protocols. services To Be Provided: The Contractor Shall Furnish Each Veteran Who Has Been Approved As Eligible By The Va And Admitted For Care Under This Contract The Following Basic Services: room And Board: Room And Board Shall Be Accessible To The Veteran Seven (7) Days A Week And 24 Hours Per Day. Accommodations Will Include A Bed And Other Furnishings Such As A Dresser, Storage, And Personal Linens (towels And Bed Sheets). The Bed Must Be Designated For Use Exclusively By The Individual Veteran From The Time Of Admission To The Time Of Discharge. The Bed Must Be Situated In A Room That Affords The Veteran Safety, Privacy, And Security. Each Veteran Must Have A Safe And Secure Place To Store Their Belongings That Is Readily Accessible To The Veteran (such As A Locking Closet, A Locking Armoire, A Locker, Etc.) Meals To Include At Least Three (3) Nutritionally Adequate Meals A Day, 7 Days A Week And Availability Of Nutritious Snacks Between Meals And Bedtime For Those Requiring Or Desiring Additional Food, When It Is Not Medically Contraindicated. This Is To Include Alternative Meals Or Food Supplies For Veterans With Dietary Restrictions If Medically Indicated (e.g., Diabetic, Renal, And Soft Mechanical Diets) And Reasonable Accommodation For Veterans With Cultural/religious Preferences Around Food (e.g., Kosher, Sikh). A Va Dietitian May Assess Printed Menus As Well As Veterans Satisfaction With Meals And The Actual Consumption Of Food Offered In Determining The Contractor S Success In Meeting This Requirement During Annual Facility Inspection Or At Any Point During The Contract Period. laundry Facilities: On-site Laundry Facilities And Necessary Supplies For Veterans To Do Their Own Laundry Or To Have Laundry Done. The Contractor Is Responsible For The Costs Of Laundry Services. internet And Computer Access: Internet Access Shall Be Available To Veterans Residing At The Facility. Access Shall Consist Of A Service/speed Rating Of At Least 10 Megabytes Per Second (mbps) Download, 1mbps Upload Or Better. Wireless Or Other Access Shall Be Provided So That It Is Possible For Three (3) Or More Users To Access Internet Services Simultaneously. Facility Shall Provide Hardware (computer(s), Printer, Etc.) To Be Utilized. Veterans Conducting Online Employment Or Housing Searches And Application Should Be Given Priority Of Usage. The Contractor Will Be Responsible For Establishing Hours Of Usage As Well As Setting Any Internet Controls Or Firewall They Deem Essential. environment Of Care Services: The Contractor Must Provide A Clean And Comfortable Environment Of Care That Is Structurally Sound Facility; Does Not Pose Any Threat To The Health And Safety Of The Occupants And Protects Them From The Elements. The Facility Entries And Exit Locations Are Capable Of Being Utilized Without Unauthorized Use And Provide Alternate Means Of Egress In Case Of Fire; Every Room Or Space Will Have Natural Or Mechanical Ventilation; Be Free Of Pollutants In The Air At Levels That Threaten The Health Of Veterans; Provide A Water Supply Free From Contamination; Has Sufficient Sanitary Facilities In Proper Operational Condition, Allowed To Be Used In Privacy, And Are Adequate For Personal Cleanliness And The Disposal Of Human Waste. Facility Must Have Adequate Heating And Or Cooling Mechanisms That Are In Proper Operating Condition; Adequate Natural Or Artificial Illumination To Permit Normal Indoor Activities And To Support The Health And Safety Of Veterans; Provides Sufficient Electrical Sources To Permit Use Of Essential Electrical Appliance While Assuring Safety From Fire. All Housing And Equipment Will Be Maintained In A Sanitary Manner Free From Pests, Insects And Vermin And Will Provide A Warm, Welcoming, And Respectful Atmosphere Through Lighting And Dã©cor. Contractor Ensures That Furniture Is Well Maintained And Comfortable. It Is The Contractor S Responsibility To Maintain A Clean And Comfortable Environment That Meets These Conditions. For Example, The Contractor Would Be Responsible For Alleviating A Bed Bug Infestation By Hiring An Exterminator At Its Own Expense. transportation: The Contractor Will Ensure That Transportation Is Available For Veterans At Admission To Cers, To Attend Medical/mental Health Appointments, Search For Permanent Housing And To Address Other Care Needs. This Can Be Done Through Provision Of Bus Passes, Utilization Of Cab Services Or Cers Contractor Transportation. These Costs Will Be Considered Part Of The Basic Services Provided. outreach: Outreach Will Be Conducted By The Cers Provider And Va Homeless Outreach Staff In Conjunction With Street Outreach Teams Within Va Catchment Area. Engagement With The Veteran Should Be Goal-directed With Consistent Staff Geared Toward Building Trust And Getting The Veteran To Accept Cers Admission. medications: Contractor Shall Provide Veterans With Appropriate Space And Security For The Storage Of Medications As Outlined In Vha-10-10115a Hchv Contractor Provider Inspection Template. A List Of Current Medications Will Be Available For Each Resident In The Case Record. Veterans Will Manage Medications But Should Have A Secure Storage Area In Which To Keep Them. The Contractor Shall Have A Written Procedure That Address The Storage While Providing Access To Medications And Safe Disposal Of Medications And Syringes. Each Veteran Shall Be Educated About The Medication Procedures And The Importance Of Safely Storing Their Medications. additional Contract Requirements: the Contractor Shall Comply With The Va Patient S Bill Of Rights As Set Forth In Section 17.34a, Title 38, Code Of Federal Regulations. The Contractor Is Responsible For Maintaining Veterans Privacy And Confidentiality And Must Have Systems In Place That Protect Veteran S Personal Identifying Information And Protected Health Information. This Includes But Is Not Limited To The Following: Having Adequate Private Office Space For Veterans To Meet In Confidence With Their Case Manager; Having Secured Paper And Electronic Filing Systems To Protect Clients Case Records And Other Documentation; Conducting Ongoing Training Of Staff About Maintaining Client Privacy And Confidentiality In All Verbal And Written Communications And Interactions; Ensuring That Non-clinical/non-case Management Facility Staff Have Access To Veteran Information Only As Needed In Order To Meet The Service Requirements Contained In The Contract. it Is Understood That Those Veterans Cared For Under This Contract Will Require Care And Services Over And Above The Level Of Room And Board. The Contractor Shall Comply With The Principles Listed In 38 Cfr 17.707(b) To Provide Housing And Supportive Services In A Manner That Is Free From Religious Discrimination. case Management Services: The Contractor Shall Provide, At Minimum, The Following Case Management Services To Veterans In The Program: (1) Engagement Of The Veteran In The Service Planning Process. Contractor Will Carry Responsibility For Interviewing, Counseling And Case Managing Identified Veterans By Conducting Psychosocial Assessments To Identify Treatment Needs Which Affect The Veterans Adjustment To Their Environment. (2) Contractor Will Assess The Psychosocial And Environmental Needs Or Dysfunction Secondary To Or Exacerbating The Social, Substance Or Psychiatric Problems, Which Might Contribute To Veterans Readjustment Challenges In The Community. Contractor Establishes And Maintains An Intensive Therapeutic Relationship With The Veteran, Staff, And Community Programs/agencies, And Is Responsible For Formulating Case-management Treatment Goals With The Primary Goal Being To Obtain Stable Housing And Plans That Address Identified Needs, Stressors, And Problems. (3) Contractor Will Conduct High-risk Screening, Psychosocial Assessment, And Treatment Planning, Actively Involving The Veteran And Their Family Or Significant Others, In Coordination With The Team Members. Psychosocial Assessments Will Include Goals For Clinical Treatment. Contractor Coordinates And Documents Clinical Case Management And Psychosocial Services And Documents The Overall Effectiveness Of The Case Management Services Provided. Specifically, Contractor Will: (4) Develop A Highly Individualized Service Plan (isp) With The Veteran Consistent With Cers Program Goals; The Plan Must Specifically Include Provisions For Veteran Placement Into An Appropriate Transitional Or Permanent Housing Placement Within 60-90 Days Of Admission To The Hchv Cers Facility With No More Than 180 Days Without A Planned Reason For Extension Approved By The Va Liaison. The Housing Placement Planning Must Take Into Account All Appropriate And Available Community-based Housing Options As Well As The Veteran S Preferences Regarding Location And Housing Type. The Plan Should Also Be Focused On Getting The Veteran(s) To Accept Services, Especially Mental Health And Substance Use Services That Will Allow Attainment Of Transitional Or Permanent Housing. (5) Complete A Written Isp Within The First 7 Days Of Program Admission And Signed By The Contractor, The Veteran, And The Va Liaison. (6) Review Isp A Minimum Every Thirty (30) Days Thereafter In A Clinical Meeting With The Veteran And The Liaison. (7) Make Changes In Plans In Consultation With The Veteran At Weekly Case Management Meetings. Weekly Case Management Meetings With Veterans Will Focus On The Objectives And Tasks In The Isp. Contracted Case Manager Will Provide Veteran With A Written Copy Of Their Weekly Tasks. (8) Screen Each Veteran For Suicidal And Homicidal Risk As Necessary. If The Veteran Is A Danger To Him/herself Or Others Contractor Will Take Immediate Steps To Provide Appropriate Intervention. Crisis Management Will Focus On Immediate Safety For The Veteran And Cers Contract Staff. The Contractor Will Follow Its Established Policies And Protocols For Managing Crisis Situations. The Contractor Will Provide Said Policies And Protocols To The Va At The Outset Of The Contract And Upon Any Modification To The Policies And Protocols. The Contractor Will Contact The Va Liaison And Inform Of The Incident Immediately Upon Safe To Do So. (9) Contractor Will Conduct Weekly Case Conferencing With Contractor Clinical Director, Contractor Case Managers, Va Liaison And Other Va Homeless And Contractor Staff As Necessary. Coordinate With Va Liaisonâ during Weekly Case Conferences Regarding Updates And Changes In Veterans Care Plans To Foster A Collaborative Relationship With The Vamc And Contractor In Meeting Veterans Needs. Case Conferencing May Be Done In Person Or By Telephone Or Video Conference Calls As Determined By Va Staff. (10) Obtain Relevant Releases Of Information To Communicate And Coordinate Veterans Treatment With Va And Other Community-based Service Providers. (11) Work In Close Collaboration With The Va Liaison To Ensure Veterans Connections To Needed Va Medical, Mental Health, And Substance Abuse Treatment And Care. (12) Contractor Will Take Primary Responsibility For Assisting Veterans In Completing Housing Applications And Other Benefits Paperwork As Needed. Contractor Will Assist Veterans In Obtaining The Needed Documentation Required For Complete Applications Including But Not Limited To, Birth Certificates, State Id, Income Verification And Any Additional Information Required By Housing Resources And Potential Income Supports. (13) Contractor Will Provide Transportation For Veterans To Attend Appointments At The Va, Potential Housing Placements, Benefits Agencies, Meetings With Landlords, Etc. Contractor Will Attend Meetings With Veterans When Appropriate According To Veteran S Needs. (14) The Contractor Will Provide The Following Onsite Therapeutic And Rehabilitative Services Including Health And Personal Hygiene Maintenance, Supportive Social Services, In Collaboration With The Va And Other Involved Community Resources. Opportunities For Immediate Learning And/or Development Of Responsible Living With A Goal Of Achieving A More Adaptive Level Of Psychosocial Functioning; Support For An Alcohol And/or Drug-free Lifestyle; Opportunities For Learning, And Internalizing Knowledge Of The Illness And/or Recovery Process; Improving Social Skills; And Improving Personal Relationships; And Opportunities For Client Participation In Community Activities, Volunteer Opportunities, Local Consumer Services, Etc. The Contractor Will Support An Alcohol And/or Drug-free Lifestyle By Training Its Staff In The Appropriate Harm Reduction Techniques And To Be Aware Of The Signs And Symptoms Of Substance Use. (15) The Contractor Shall Adapt Therapeutic And Rehabilitative Services To Include Onsite, Va Or Community Service And Will Provide Transportation For Veterans To Receive Services Such As: Structured Groups And Activities To Promote Social Skills Building And Healthy Lifestyles. Groups May Include Emphasis On Self-care Skills, Adaptive Coping Skills, Vocational Counseling, In Collaboration With The Va Liaison Or Community Resources As Appropriate To Support The Goal Of Obtaining And Maintaining Permanent Housing. (16) Contractor Will Notify Va Through The Va Liaison At Va Of Any Negative Incident Occurring With A Veteran Within 24 Hours Of Being Informed Or Made Aware Of The Incident, If Not Sooner. The Contractor Will Investigate, Confirm, And Resolve All Incident Reports. Contractor Will Complete A Written Incident Report Within 48 Hours Of Notification. Incidents Include But Are Not Limited To: Death; Fire; Drug/police Raid; Suicide/suicide Attempt; 911 Call (police/fire Dept./paramedics/other); Drug Overdose; Severe Medical Illness / Emergency; Severe Psychiatric Illness / Emergency; Sexual Assault; Act Of Violence By Veteran Against Other(s); Abusive Behavior By Veteran Against Staff; Act Of Violence By Other(s) Against Veteran; Abusive Behavior By Staff Against Veteran; Accident; Medication Problems Or Adverse Drug Reactions; Or Other Untoward Events. (17) In The Event A Veteran Residing In Hchv Cers Housing Under This Contract Dies, The Contractor Will Promptly Notify The Va Liaison Authorizing Admission And Immediately Assemble, Inventory Using Established Protocol, And Safeguard The Veteran S Personal Effects. The Funds, Deposits, And Effects Left By Veterans Upon The Premises Of The Facility Shall Be Delivered By The Director Or Manager Of The Facility To The Person Or Persons Entitled Thereto Under The Laws Currently Governing The Facility For Making Disposition Of Funds And Effects Left By Veterans Unless The Beneficiary Died Without Leaving A Will, Heirs, Or Next Of Kin Capable Of Inheriting. When Disposition Has Been Made, The Itemized Inventory With A Notation As To The Disposition Has Been Made, They Will Be Immediately Forwarded To The Va Liaison. Property And Funds Wherever Located Vests In And Becomes Property Of The United States In Trust. In These Cases, The Facility Will Forward An Inventory Of Any Such Property And Funds In Its Possession To The Appropriate Va Office And Will Hold Them (except Articles Of Clothing Necessary For Proper Burial) Under Safeguard Until Instructions Are Received From The Va Concerning Disposition. Staffing And Training: The Contractor Shall Employ Sufficient Personnel To Carry Out The Policies, Responsibilities, And Programs Of The Facility. There Must Be, As A Minimum, At Least One (1) Administrative Staff Member Or Designee Of Equivalent Professional Capability, On Duty On The Premises Or Residing At The House And Available For Emergencies 24 Hours A Day, Seven (7) Days A Week. The Contractor Shall Assign To This Contract Personnel That, By Education And Training, And When Required, Certification Or Licensure, Are Qualified To Provide The Services Required By This Pws. The Contractor Must Identify Each Person Functioning As Key Personnel Under This Contract And Provide The Va A Description Of The Services To Be Provided By Such A Person, Together With A Resume Summarizing The Person S Relevant Skills And Experience. During The First 90 Calendar Days Of Contract Performance, The Contractor Shall Make No Substitutions Of Key Personnel Unless The Substitution Is Necessitated By Illness, Death, Or Termination Of Employment. Within 14 Calendar Days After Substitutions Necessitated By Situations Described Above, The Contractor Shall Provide Resumes For The Substitute Key Personnel. For Substitutions Proposed By The Contractor After The Initial 90 Calendar Day Period, The Contractor Shall Provide Resumes For The Substitute Personnel, Together With Any Other Additional Information Requested By The Contracting Officer At Least 15 Calendar Days Before The Substitution Is To Occur. At A Minimum: one (1) Full-time Supervisor/clinical Director With A Minimum Of A Bachelor S Degree In Social Work Or A Related Discipline Or Two Years Experience Supervising Case Managers In The Human Services Field, Responsible For The Overall Functioning Of The Program Including Assurance That All Policies And Procedures Are Being Followed, Coordination Of Weekly Staff Meetings, Management Of Cers Provider Staff And Be Available By Phone 24 Hours Daily, Seven (7) Days A Week. one (1) Full-time Case Manager With A Minimum Of A Associates Level Education In Social Work Or Other Human Services Related Field Or At Least Two Years Experience Providing Homeless Case Management Services To Carry A Maximum Caseload Of 20 Veterans. Those With Certifications In Substance Use Disorders Should Be Given Preference. a Minimum Of One (1) Behavioral Health Technician Or Certified Nursing Aide, Or Certified Medication Technician/aide, Or Administrative Staff Member At The Facility. Staff On Duty Must Remain Awake And Available To Interact With Veterans During Their Work Tour, Whether During The Day Or At Night. Certified Nursing Aides And Certified Medication Aides May Be Used In Lieu Of A Behavioral Health Technician, But There Should Always Be One (1) Staff Member, As A Minimum, On Duty At Any Time. contractor Staff Members Working Each Shift, At Least One Shall Hold Current Cardiopulmonary Resuscitation (cpr) Certification And Ensure Certification Is Renewed In Accordance With The Issuing Body Or Organization. Copy Of Cpr Certificates Should Be Stored By Contractor And Made Available Upon Request Of Va Personnel. f. Contractor Staff Members Providing Regular Direct Services To Residents Should Adhere To Annual Tb Testing, Precaution Should Be Taken To Ensure Positive Testing Of Employees Are Addressed According To Agency Policies. g. Contractor Shall Provide Safety Training To All Staff To Assist With Identifying Situations That Are Likely To Result In Physical Harm, And Approaches To Use When Confronted With A Dangerous Situation. h. Contractor Shall Adhere To Appropriate City And State Requirements For Food Handling And Safety And Contractor Shall Have A Valid Food Handler S Permit Or Certification As Required By Obtained Through The State Of Residence. Copies Of Permits Shall Be Provided To The Cor Upon Request. i. The Contractor Shall Provide An Initial Organizational Chart, Identifying Personnel, Their Position, And Area(s) Of Responsibility To The Contracting Officer Prior To Contract Award. Any Certifications Or Licensure Required Will Be Made Available Upon Request. The Contracting Officer Shall Notify The Contractor Within 15 Calendar Days After Receipt Of Required Information If The Va Refuses To Accept Assigned Contract Personnel. The Contractor Shall Be Responsible For Updating The Organization Chart As Changes In Staff Occur. The Va Reserves The Right To Refuse Or Revoke Acceptance Of Personnel If Personal Or Professional Conduct, Or Lack Of Required Skills Or Experience, Jeopardizes Veteran Care Or Interferes With Regular And Ordinary Operation Of The Facility. j. The Contractor Must Have A Contingency Plan To Address The Replacement Or Substitution For Personnel That Leave The Contractor's Employment Or Are Unable To Provide Performance In Accordance With The Terms And Conditions Of The Resulting Contract. k. Contractor Staff Must Always Maintain Professional Boundaries With The Veteran While Conveying An Attitude Of Genuine Concern And Caring. l. Contractor Staff Must Always Maintain Professional Boundaries With The Veteran While Conveying An Attitude Of Genuine Concern And Caring. m. Contractor Staff Should Under No Circumstances Engage In Sexual Activities Or Sexual Contact With Veterans Or Their Family Members, Whether Such Contact Is Consensual Or Forced. Contractor Should Under No Circumstances Take Unfair Advantage Of Any Professional Relationship Or Exploit Veteran Clients Or Their Family Members To Further Their Personal, Religious, Political, Or Business Interests. Contractor Staff Should Not Engage In Dual Or Multiple Relationships With Veterans Or Their Family Members In Which There Is A Risk Of Exploitation Or Potential Harm To The Veteran Or Veteran Family. Contractor Is Responsible For Taking Steps To Protect Veterans And Their Family Members And Is Responsible For Setting Clear, Appropriate, And Culturally Sensitive Boundaries. n. All Veteran Complaints Or Contract Staff Conduct Incidences Shall Be Reported To The Va Liaison Within 3 Business Days Of The Complaint Or Possible Contract Staff Conduct Incidences. The Contractor Will Provide The Va Liaison With A Written Summary Of The Compliant Or Incident, The Contractor S Response, And A Proposed Resolution. The Va Liaison Will Respond To The Contractor In Writing Within 3 Business Days To Accept, Negotiate Or Decline The Proposed Resolution. In Instances Where The Proposed Resolution Or Response Does Not Appear Sufficient To Resolve The Compliant, The Contracting Officer Will Provide The Contractor With Written Guidance And Timeframe For Resolution. discharge Planning: Veterans May Be Discharged From Hchv Cers Programs For Positive, Negative, Or Administrative Reasons. The Date Of Discharge Must Be Approved By The Va Liaison For Billing Purposes. The Contractor Shall Provide Discharge Planning And Referrals For Each Veteran, Regardless Of Character Of Discharge From The Facility To Appropriate Community Resources And Services Based Upon A Team Assessment Of Health, Social And Vocational Needs, And The Involvement Of Veterans Families As Appropriate. The Contractor Will Provide Written Exit Information To The Va Liaison Within 24 Hours Of Veteran S Discharge From Cers Program. veterans May End Participation In Hchv Cers For Any Of The Following Reasons: (1) The Veteran Has Accomplished The Goals As Defined In The Treatment Plan And Is Prepared For Community Integration With Identified Resources After Exit. (2) The Veteran Requires Treatment Beyond Program Resources And Is To Transition To Another Level Of Care. (3) The Treatment Environment Does Not Meet The Veteran S Expectations Or Needs. (4) The Veteran Requests To Leave Before Treatment Goals Are Met. (5) The Veteran Has A Personal Emergency Necessitating Exit. there Are Circumstances When The Contractor And Va May Make A Clinical Decision To Discharge A Veteran Prior To Program Completion. These Circumstances Include: the Veteran Exhibits Dangerous Behavior. the Veteran Has Achieved Maximum Benefit From Treatment In The Program. the Veteran Refuses To Allow Communication Between Va And The Contracted Provider That Is Necessary To Ensure The Safe And Effective Coordination Of Care. the Veteran Has Failed To Adhere To The Rules And The Regulations Of The Program Even After Multiple Warnings And Discussions With Va & Contractor Staff. it Is The Responsibility Of The Interested Source To Demonstrate To The Government That The Interested Parties Can Provide The Services That Fulfill The Homeless Veteran Services Through A Contracted Emergency Residential Services (cers) Model Of Residential Care Requirement. if You Are Interested And Are Capable Of Providing The Sought-out Services, Please Provide The Requested Information As Well As The Information Indicated Below. Response To This Notice Should Include Company Name, Address, Point Of Contact, Size Of Business Pursuant To The Following Questions: -please Indicate The Size Status And Representations Of Your Business, Such As But Not Limited To: Service Disabled Veteran Owned Small Business (sdvosb), Veteran Owned Small Business (vosb), Hubzone, Woman Owned Small Business (wosb), Large Business, Etc.). -is Your Company Considered Small Under The Naics Code Identified Under This Sources Sought? -please Submit Your Capabilities That Show Clear, Compelling, And Convincing Evidence That You Can Meet The Requirement Described Above. -please Provide Your Unique Entity Id. -to Be Eligible For A Federal Contract, Interested Parties Must Be Registered In The System For Awards Management (sam). Purpose Of Registration Needs To Be Listed As All Awards . responses To This Notice Shall Be Submitted Via Email To Patricia Trusler At Patricia.trusler@va.gov . Telephone Responses Shall Not Be Accepted. Responses Must Be Received No Later Than Monday October 31, 2024, 5:00pm Cst. If A Solicitation Is Issued It Shall Be Announced At A Later Date, And All Interested Parties Must Respond To That Solicitation Announcement Separately From The Responses To This Sources Sought. Responses To This Sources Sought Notice Are Not A Request To Be Added To A Prospective Bidders List Or To Receive A Copy Of The Solicitation.

Details: Performance Work Statement - Description 1. The Department Of Veteran Affairs, Va Eastern Kansas Health Care System (vaekhcs), Dwight D. Eisenhower Va Medical Center Located At 4104 S 4th Street, Leavenworth, Ks 66048, And Colmery O Neil Va Medical Center Located At 2200 Southwest Gage Boulevard, Topeka, Ks 66622 Requires Health Care For Homeless Veterans (hchv) Contracted Emergency Residential Services (cers) Model Of Residential Care At A Facility Located Within 15 Miles Of The Above-mentioned Medical Centers. These Services, Not To Exceed Total Of 38 Veterans Combined With 17 Total At Leavenworth And 21 At Topeka Respectively, At Any One Time, Are To Be Provided To Homeless Veterans As Defined In The Performance Work Statement (pws). The Va National Center On Homelessness Among Veterans ( The Center ) Will Provide Ongoing Training For Program Development For Both Contract Providers And Va Staff. Contractor Will Be Evaluated Based On The Center S Established Evaluation Protocol And Program Fidelity Measures. contracted Emergency Residential Services (cers) Programs Target And Prioritize Homeless Veterans Transitioning From Literal Street Homelessness, Veterans Being Discharged From Institutions, And Veterans Who Recently Became Homeless And Require Safe And Stable Living Arrangements While They Seek Permanent Housing. Cers Programs, Either Directly Or Through Linkage With Community And Other Va Services, Provide Time-limited Services Such As Supporting Mental Health Stabilization, Substance Use Disorder (sud) Treatment Services, Enhancement Of Independent Living Skills, Vocational Training, And Employment Services, As Needed. Emphasis Is Placed On Referral And Placement In Permanent Housing Or Longer-term Residential Programs Utilizing Va And/or Community Resources. Lengths Of Stay In Cers Typically Range From 30 To 90 Days With The Option To Extend Based On Clinical Need. eligibility Will Be Determined By The Va, Based On Veteran Status; Meeting The Mckinney-vento Homeless Assistance Act Definition Of Homelessness (see Http://www.hudhre.info/hearth/ For Additional Information); And An Assessment By The Va Health Care For Homeless Veterans (hchv) Program Resulting In A Determination Of Making The Veteran Highly Vulnerable And Requiring Cers Services. this Is An Indefinite Delivery/indefinite Quantity Contract For The Period From11/23/2025 To 11/22/2030 With One (1) Base Year Plus Up To Four (4) 12-month Options In Accordance With Far 16.5. 2. Background And Overview: the Secretary Of The Va Has Set A Zero-tolerance Policy For Homelessness Within The Veteran Population. As Part Of The Plan To End Homelessness Among Veterans Announced In Late 2009, The Veterans Health Administration Has Been Increasing Both Capacity Of Existing Programs And Services Offered To Program Participants. The Plan Calls For Utilizing New Models Of Care Not Previously Offered By Va. the Va S Plan To End Veteran Homelessness Calls For Enhancing Current Homeless Service Capacity As Well As Developing New Programs And Initiatives In Concert With Community And Federal Partners. This Contract Will Enable A Community Provider To Offer Homeless Veterans Services Through A Cers Model Of Residential Care. This Model Will Offer Services To Homeless Veterans Under The Hchv Cers Program Enhanced By The Services As Defined In The Pws. Rapid Stabilization Of The Veterans Medical, Mental Health, Substance Abuse And Other Psychosocial Problems To Place Veterans In Other Appropriate Transitional Or Permanent Housing Within 30 To 60 Days, With No More Than 90 Days Without A Formal Written Request By The Contractor For An Extension Which Must Be Approved By The Va Liaison, Is An Expected Outcome Of This Contract. the Community-based Contractor Should Have A Minimum 18-month Experience With Direct Service To The Homeless Documented In The Proposal. the Facility Muse Be Within 15 Miles Of The Va Medical Center. If No Facilities Are Available Within This Area, Consideration Will Be Given To The Contractor Whose Facility Meets All The Stated Requirements And Is Closest To The Medical Center. A Va Liaison To The Contractor Will Be Identified By The Homeless Program Leadership At Va. This Individual Will Act As The Clinical Liaison For All Client Related Issues Between The Contractor And Va By Providing Clinical Oversight. The Va Liaison Will Not Provide Direct Clinical Supervision To Contract Staff. The Va Liaison Will Consult With And Provide Input To The Contractor As Needed. the Contractor Shall Provide All Labor, Supervision, Housing, Material And Supplies Necessary To Provide Emergency Residential Placement, Treatment, And Supportive Services Through The Hchv Program Cers Model. Services Will Be Provided On-site At The Contractor S Facility, In Accordance With All Terms, Conditions, Provisions And Requirements Listed Herein. The Prices Provided In The Price Schedule Shall Be Inclusive Of All Basic Services As May Be Necessary In The Treatment Of The Veteran. Basic Services Shall Be As Defined In The Statement Of Work. 3. Implementation Timeline: The Contract Facility And Associated Onsite Services Are Expected To Pass Inspection And Become Fully Operational Within 30 Days From The Date Of Contract Award. (see Attachment D.5, Hchv Crc Inspection Form) Failure To Meet The 30-day Milestone May Result In The Contract Being Terminated. The Contractor Will Demonstrate Successful Completion Of The Following Tasks, Validated By Va Inspection, Prior To Receiving Veteran Referrals And Invoicing For Payment: A. Site Control Demonstrated At Time Of Contract Award. This May Be Through Ownership Or Lease. All Permits And License Will Be Reviewed. The Contractor Is Required To Ensure That The Facility Used For This Contract Meets Fire And Safety Code Imposed By The State Law, And The Life Safety Code Of The National Fire And Protection Association. It Is Important To Note That Typically The Life Safety Code Is More Stringent Than Local Or State Codes. No Additional Funds Will Be Made Available For Capital Improvements Under This Contract. Applicants Also Should Note That All Facilities, Unless They Are Specifically Exempted Under The Life Safety Code, Are Required To Have An Operational Sprinkler System. Va Will Conduct An Inspection That Contractor Sites Must Pass Prior To Contract Award. The Contractor Is Required To Ensure The Facility Used For This Contract Meets The Americans With Disabilities Act (ada) Guidelines For Accessible Accommodations For Veterans With Physical Limitations Or Impairments. This Is Also Referred To As Architectural Barriers Act Compliant. At Least 5% 7% Of A Facility S Hchv Contract Residential Care Beds Must Meet Ada Accessibility Requirements, To Include Entrances/exits, Bathroom Facilities, And Common Areas. For Example, If A Contractor Has 20 Beds For The Hchv Contract Residential Care Program In The Facility, Two (2) To Four (4) Of Those Beds Must Be Accessible To Veterans With Physical Limitations Or Impairments. Veterans Must Not Be Segregated From The Rest Of The Facility Due To Physical Disability; They Must Have Full Access To The Services And Supports At The Facility. Contractor Facility Must Be Licensed As Required For The Setting Under State Or Federal Authority, And Must Meet All Applicable Local, State, And/or Federal Requirements Concerning Licensing And Health/occupancy Codes. Copies Of Valid Licenses Must Be Provided To The Va At The Time Of Pre-inspection And For All Annual Inspection Reviews. Where Applicable, The Facility Must Have A Current Occupancy Permit Issued By The Authority Having Jurisdiction. Cers Housing And Supportive Services For Female Veterans Under This Contract Are Required To Ensure The Safety And Privacy Of These Veterans. Men And Women Must Have Separate Bathroom Facilities. The Facility Must Have Female Residential Rooms Or Sections That Are Securely Segregated Or Restricted From Men To Ensure Safety And Privacy. If The Facility Cannot Accommodate Both Male And Female Veterans At One Location, The Provider Must Make Available Equivalent Facilities And Services For The Opposite Gender That Meet The Terms Of The Contract For Facilities And Services. b. Pre-award Inspection Of The Facility And On-site Services Conducted By Va Contract Inspection Team. This Team Is Made Up Of Hchv Clinical Staff, Va Fire And Safety Officials, Nursing, Dietetics, And Other Staff As Deemed Necessary For Facility Inspection. Pre-award Inspection Will Be Completed Within 30 Days Of Proposal Submission. Any Items Requiring Corrective Action Will Be Communicated To The Contractor In Writing Within One (1) Week Of Inspection. c. Complete The Abatement Of All Inspection Corrective Action(s) And Pass Va Inspection. To Be Completed Within 30 Days Of Pre-award Inspection. d. Identify All Staff Required Per The Pws, Have Them In Place And Available To Provide Full Range Of Case Management And Services To Veterans. To Be Completed Within 30 Days Of Contract Award. e. Work Will Be Performed At The Contractor S Facility Within The Geographic Limitations Outlined Above. Government Furnished Workspace Will Not Be Provided For This Effort. Government Furnished Property Will Not Be Provided To The Contractor. All Equipment Required By The Contractor Will Be Provided At Their Expense. The Contractor Will Be Required To Attend Frequent Meetings And Planning Sessions At Va Throughout The Term Of The Contract. f. The Contractor Shall Not Commence Performance Under This Contract Until The Contracting Officer Has Conducted A Kick-off Meeting Or Has Advised The Contractor That A Kick-off Meeting Is Waived. 4. Guidelines For Services: hchv Re-inspections: Annual Re-inspections Must Occur For Each Hchv Crs Program, And Four Unannounced Site Visits Each Quarter. Annual Re-inspections Should Be Unannounced Whenever Possible. For Any Deficiency That Is Noted During Inspections, Plans Of Correction With Timeframes To Correct The Deficiency Must Be Submitted By The Contractor Within 15 Days Of Notification. these Unannounced Site Visits Must Include: a Visual Safety And Sanitation Inspection Of The Facility Including Meal Preparation Areas, Fire Exits, Sleeping Areas And Medication Storage. Any Safety Or Sanitation Deficiency Must Be Addressed Immediately. (the Nutrition And Food Service Checklist, Attachment D.6 Inspection Packet) review Of The Contract Provider S Emergency And Disaster Plans To Ensure They Are Up To Date, And That Staff Are Trained In The Procedures Outlined In The Plans. an Audit Of Veteran S Clinical Records Selected Randomly To Ensure Documentation Of Case Management Services And That Other Services Are Being Provided As Required By The Contract Terms. review Of Any Veteran Complaints To Ensure That These Have Been Resolved In A Fair, Impartial, And Consistent Manner. b. Cursory Environment Review: (1) During Quarterly Unannounced Inspections, A Cursory Environmental Review Must Be Conducted Using (attachment D.7) (2) If A Hazardous Condition Or Deficiency Is Noted, The Hchv Crs Liaison Or Other Va Medical Facility Staff Must Act To Ensure That Immediate Appropriate Actions Are Taken By The Hchv Crs Provider To Ensure The Safety And Well-being Of The Veterans And Then Make Appropriate Notification To Va Medical Facility Staff To Include The Co And Cor For Inspection, Guidance, And Follow-up. The Contractor Must Provide A Safe Environment For All Veterans Consistent With The Cers Model Of Housing And Services. The Contractor Will Offer Safe And Stable Time-limited Living Environment Along With Supportive Services Necessary To Complete A Individualize Treatment Plan To Obtain Permanent Housing. Veterans Cannot Be Denied Entry To Cers Based Solely Upon Length Of Current Abstinence From Alcohol Or Non-prescribed Controlled Substances, The Number Of Previous Treatment Episodes, The Time Interval Since The Last Program Entry, The Use Of Prescribed Controlled Substances, Or Legal History. The Screening Process Must Consider Each Of These Special Circumstances And Determine Whether The Program Can Meet The Individual Veteran's Needs While Maintaining The Program's Safety, Security, And Integrity. acceptance Of Treatment Cannot Be A Condition Of Admission Or Continued Stay; medication Adherence Or Compliance Cannot Be A Condition Of Admission Or Continued Stay; abstinence From Alcohol Or Drugs Cannot Be A Condition Of Admission Or Continued Stay; Infractions Of Rules Should Be Used As Opportunities For Engagement; management Of Suspected Or Known Drug Or Alcohol Use Or Relapse By One Or More Veterans And Interventions Based On The Cers Model Including Motivational Interviewing And Harm Reduction; on-site Contraband, Weapons, Drug Or Alcohol Related Paraphernalia (i.e., Found Alcohol, Drugs, Drug Works , Etc.) And Utilize Interventions Based On The Harm Reduction Model; safe Prescription Medication Storage Boxes And Handling, Including Specific Provisions For Prescribed Controlled Substances; room Inspections, Including Methods And Frequency To Be Tracked In A Log And Available For Review By Va Staff Upon Request; grievance Process To Address Veteran Complaints With Contractor Providing A Response To The Complaint To The Va Within 3 Business Days; client Abandonment Of Belongings In The Facility, Including Time Frames And Procedures For Disposal; process To Elicit Client Satisfaction With The Facility And Onsite Services, Including Information Collection Methods And Frequency, And Process For Utilizing The Information For Continual Performance Improvement Purposes; And procedure For Medical Records Request By Veteran With A Re-release Of Information. d. The Contractor Must Communicate Policies And Procedures To Veterans Both Verbally And In Writing In A Manner That Is Understandable To Each Veteran Upon Admission To The Facility, In The Form Of A Written Veteran Handbook That Is Verbally Reviewed By The Assigned Case Manager With The Veteran. All Updates To Any Policies And Procedures Must Be Reviewed With Veterans With 7 Days Of Revision. This Communication Must Be Documented In The Veteran S Client Record. e. House Rules And Expectations Should Be Kept To A Minimum, Be Simple, And Should Focus On Safety Of The Veterans And Staff. Most Veterans May Have Had Difficulty In The Past Adhering To Settings Where Strict Rules Are Applied. The Rules Should Reward Positive Behavior, Be Enforceable, Relate To The Living Situation, Provide For Safety Of The Veterans, And Provide Opportunities For Engagement. Veterans Will Not Be Discharged For The Use Of Alcohol Or Drugs. Many Of The Veterans That This Program Will Target Have Failed Programs In The Past For Their Inability To Stay Clean And Sober. Maintaining Housing Stability Will Be The Primary Goal For Each Veteran. To Provide For The Safety Of The Veteran(s), The Contractor Must Have Written Policies And Procedures In Place That Clearly Indicate The Following Are Prohibited: buying Or Selling Of Alcohol Or Drugs In The Facility; sexual Activity Between Veterans (including Kissing And Holding Hands); violence Or Threat Of Violence Toward Veterans Or Facility Staff; destruction Of Facility Property; possession Of Weapons. f. Although Rules Must Be Kept Simple And Demands On The Veterans Low, It Is Required That Staff At The Facility Stay Continuously Engaged With The Veterans. Policies And Procedures For Staff Should Reflect The Following: Regular Room Checks Should Occur With A Strong Focus On Maintaining A Safe Environment That Promotes The Well-being Of All Veterans; Staff Is Trained In Providing Flexible, Respectful Responses To Infractions Of Rules; Homeless Veterans Will Not Be Discharged For Drinking Or Use Of Drugs Off Property, Non-compliance With Prescribed Medication Or Infractions Of House Rules That Do Not Constitute A Risk To Their Personal Safety Or The Safety Of The Facility Veterans Or Staff; And Assertive Engagement By The Staff With Patients Regarding These Problems Is The Preferred Course Of Action To Deal With These Common Problems Of The Facility. g. The Contractor Must Communicate Policies And Procedures To Veterans Both Verbally And In Writing In A Manner That Is Understandable To Each Veteran Upon Admission To The Facility, In The Form Of A Written Veteran Handbook That Is Verbally Reviewed By The Assigned Case Manager With The Veteran. All Updates To Any Policies And Procedures Must Be Reviewed Client Record. h. Emergency And Disaster Plans: All Hchv Crs Programs Have Emergency And Disaster Plans With Written Protocols That Are Posted To Guide Staff Response To Crises Including, But Not Limited To, Manmade And Natural Disasters, Episodes Of Infectious Diseases, Physical Injury, Program Participants Suicide Or Suicide Attempts, Overdoses, And Domestic Or Other Violence. All Contractor S Staff Are Trained On Emergency Procedures And Protocols. 5. Basic Services. The Contractor Shall Furnish Each Veteran Referred For Care Under This Contract The Following Basic Services: a. Room And Board: Accommodations Include A Bed And Other Furnishings, Such As A Dresser, Storage Locker Or Designated Secured Space And Personal Linens (e.g., Towels, Pillows, Blankets, And Bed Sheets). The Bed Must Be Designated For Use Exclusively By The Individual Veteran From The Time Of Admission To The Time Of Discharge. The Bed Must Be Situated In A Room That Affords The Veteran Safety, Privacy, And Security. Each Veteran Must Have A Safe And Secure Place To Store Their Belongings That Is Readily Accessible To The Veteran (such As A Locking Closet, A Locking Armoire, A Locker, Etc.) The Hchv Crs Contract Provider Is Responsible For Providing A Sanitary Food Preparation Area, Supply Food Sufficient For At Least Three Nutritious Meals 7 Days A Week, And Snacks Of Nourishing Quality (e.g., Fruits, Vegetables, Protein Sources), Between Meals And Bedtime. This Is To Include Alternative Meals Or Food Supplies For Veterans With Dietary Restrictions If Medically Indicated (e.g., Diabetic, Renal, And Soft Mechanical Diets) And Reasonable Accommodation For Veterans With Cultural/religious Preferences Around Food (e.g., Kosher, Sikh). The Va Has Particular Concern For Chronically Homeless Veterans, Many Of Whom Are Either Undernourished Or Have Developed Poor Eating Habits Or Both, Because Of Chronic Medical, Mental Health Or Substance Abuse Disorders. A Va Dietitian May Assess Printed Menus As Well As Veterans Satisfaction With Meals And The Actual Consumption Of Food Offered In Determining The Contractor S Success In Meeting This Requirement During Annual Facility Inspection Or At Any Point During The Contract Period. b. Laundry Facilities: On-site Laundry Facilities And Supplies For Veterans To Do Their Own Laundry Or To Have Laundry Done. c. Safe Room: Provides A Safe Room Where Veterans Returning To The Facility Under The Influence Can Relax Until They Are Ready To Return To Their Rooms. This Room Should Provide A Television And Comfortable Seating. A Minimum Of 30-minute Checks Will Be Performed By Staff On Duty While A Veteran Is In The Safe Room. More Than One Intoxicated Veteran Is Permitted In The Room At A Time. d. Internet And Computer Access: Internet Access Shall Be Available To Veterans Residing At The Facility Access Shall Consist Of A Service/speed Rating Of At Least 10 Megabytes Per Second (mbps) Download, 1mbps Upload Or Better. Wireless Or Other Access Shall Be Provided So That It Is Possible For Three (3) Or More Users To Access Internet Services Simultaneously. Facility Shall Provide Hardware (computer(s), Printer, Etc.) To Be Utilized. Veterans Enrolled At The Local Community College Or Taking Online Courses, Should Be Given Priority Of Usage. The Contractor Will Be Responsible For Establishing Hours Of Usage As Well As Setting Any Parental Controls They Deem Essential. e. Environment Of Care Services: The Contractor Must Provide A Clean And Comfortable Environment Of Care That Is Structurally Sound Facility; Does Not Pose Any Threat To The Health And Safety Of The Occupants And Protects Them From The Elements. The Facility Entries And Exit Locations Are Capable Of Being Utilized Without Unauthorized Use And Provide Alternate Means Of Egress In Case Of Fire; Every Room Or Space Will Have Natural Or Mechanical Ventilation; Be Free Of Pollutants In The Air At Levels That Threaten The Health Of Veterans; Provide A Water Supply Free From Contamination; Has Sufficient Sanitary Facilities In Proper Operational Condition, Allowed To Be Used In Privacy, And Are Adequate For Personal Cleanliness And The Disposal Of Human Waste. Facility Must Have Adequate Heating And Or Cooling Mechanisms That Are In Proper Operating Condition; Adequate Natural Or Artificial Illumination To Permit Normal Indoor Activities And To Support The Health And Safety Of Veterans; Provides Sufficient Electrical Sources To Permit Use Of Essential Electrical Appliance While Assuring Safety From Fire. All Housing And Equipment Will Be Maintained In A Sanitary Manner Free From Pests, Insects And Vermin And Will Provide A Warm, Welcoming, And Respectful Atmosphere Through Lighting And Dã©cor. Contractor Ensures That Furniture Is Well Maintained And Comfortable. It Is The Contractor S Responsibility To Maintain A Clean And Comfortable Environment That Meets These Conditions. For Example, The Contractor Would Be Responsible For Alleviating A Bed Bug Infestation By Hiring An Exterminator At Its Own Expense. F. On-site Office Space For Va Liaison: The Contractor Must Provide Designated Onsite Furnished Office Space To A Va Liaison From Va. The Office Space Must Afford The Va Liaison And Veterans Privacy And Confidentiality When Meeting. The Va Liaison Is Expected To Be Onsite At The Contractor Facility Two To Five Days Per Week In Keeping With Va Model Development Program Expectations. g. Transportation: The Contractor Will Ensure That Transportation Is Available For Veterans To Attend Medical/mental Health Appointments, Search For Transitional Or Permanent Housing And Address Other Care Needs. The Contractor Shall Assist The Veterans With Local Transportation Through The Provision Of Bus Passes, Utilization Of Cab Services Or Use Of Contractor Transportation. If Va Staff Determines That Adequate Public Transportation Is Not Available Or Appropriate For A Veteran, The Contractor Shall Coordinate With The Hchv Coordinator Or Their Designated Representative To Arrange For Alternative Transportation. Transportation May Include But Is Not Limited To Va Transportation Services And Ride Share Programs If Available. If Public Transportation And Alternate Va Provided Services Are Not Available Or Appropriate, The Contractor Is Responsible For Transportation. h. Outreach: Outreach Will Be Conducted By The Cers Provider And Va Homeless Outreach Staff In Conjunction With Street Outreach Teams Within Va Catchment Area. Engagement With The Veteran Should Be Goal-directed With Consistent Staff Geared Toward Building Trust And Getting The Veteran To Accept Cers Admission. medications: Contractor Shall Provide Veterans With Appropriate Space And Security For The Storage Of Medications As Outlined In Vha-10-10115a Hchv Contractor Provider Inspection Template (see Attachment D.7, Inspection Packet). A List Of Current Medications Will Be Available For Each Resident In The Case Record. Veterans Will Manage Medications But Should Have A Secure Storage Area In Which To Keep Them. (1) The Contractor Shall Have A Written Procedure That Address The Storage While Providing Access To Medications And Safe Disposal Of Medications And Syringes. Each Veteran Shall Be Educated About The Medication Procedures And The Importance Of Safely Storing Their Medications. 6. Additional Contract Requirements: a. The Contractor Shall Comply With The Va Patient S Bill Of Rights As Set Forth In Section 17.34a, Title 38, Code Of Federal Regulations. The Contractor Is Responsible For Maintaining Veterans Privacy And Confidentiality And Must Have Systems In Place That Protect Veteran S Personal Identifying Information And Protected Health Information. This Includes But Is Not Limited To The Following: Having Adequate Private Office Space For Veterans To Meet In Confidence With Their Case Manager; Having Secured Paper And Electronic Filing Systems To Protect Clients Case Records And Other Documentation; Conducting Ongoing Training Of Staff About Maintaining Client Privacy And Confidentiality In All Verbal And Written Communications And Interactions; Ensuring That Non-clinical/non-case Management Facility Staff Have Access To Veteran Information Only As Needed In Order To Meet The Service Requirements Contained In The Contract. b. The Cers Contractor Shall Have The Ability To Accommodate Immediate Admissions 24 Hours Per Day, Seven (7) Days Per Week. If Unable To Verify During Off Tour Hours, Homeless Person Should Be Accepted Conditionally. Within 48 Business Hours, Va Clinical Staff Will Meet With Newly Admitted Individual And Assess For Eligibility And Safety Issues. If Safety Issues Arise Before Assessment, Decision To Exit Individual Based On Safety Concerns Will Be Deferred To Contract Agency Staff. Va Staff Have Right Of Approval/disapproval For Payment For Non-approved Admissions And Non-verified Veterans. c. The Contractor Shall Comply With The Principles Listed In 38 Cfr 17.707(b) To Provide Housing And Supportive Services In A Manner That Is Free From Religious Discrimination. d. Case Management Services: The Contractor Shall Provide, At Minimum, The Following Case Management Services To Veterans In The Program: (1) Engagement Of The Veteran In The Service Planning Process. Contractor Will Carry Responsibility For Interviewing, Counseling And Case Managing Identified Veterans By Conducting Psychosocial Assessments To Identify Treatment Needs Which Affect The Veterans Adjustment To Their Environment And Establish Treatment Goals. (2) Contractor Will Assess The Psychosocial And Environmental Needs Or Dysfunction Secondary To Or Exacerbating The Social, Substance Or Psychiatric Problems, Which Might Contribute To Veterans Readjustment Challenges In The Community. Contractor Establishes And Maintains An Intensive Therapeutic Relationship With The Veteran, Staff, And Community Programs/agencies, And Is Responsible For Formulating Case-management Treatment Goals And Plans That Address Identified Needs, Stressors, And Problems. (3) Contractor Will Conduct High-risk Screening, Psychosocial Assessment, And Treatment Planning Actively Involving The Veteran And Their Family Or Significant Others, In Coordination With The Team Members. Psychosocial Assessments Will Include Goals For Clinical Treatment. Contractor Coordinates And Documents Clinical Case Management And Psychosocial Services And Documents The Overall Effectiveness Of The Case Management Services Provided. Specifically, Contractor Will: (4) Develop A Highly Individualized Service Plan (isp) With The Veteran Consistent With Low Demand Program Goals; The Plan Must Specifically Include Provisions For Veteran Placement Into An Appropriate Transitional Or Permanent Housing Placement Within 30 To 60 Days, With No More Than 90 Days Without A Formal Written Request By The Contractor For An Extension Which Must Be Approved By The Va Liaison. The Housing Placement Planning Must Consider All Appropriate And Available Community-based Housing Options As Well As The Veteran S Preferences Regarding Location And Housing Type. The Plan Should Also Be Focused On Getting The Veteran(s) To Accept Services, Especially Mental Health And Substance Use Services That Will Allow Attainment Of Transitional Or Permanent Housing. Acceptance Of The Services Offered Should Not Be A Condition Of Continued Stay In Cers. (5) Complete A Written Isp Within The First 7 Days Of Program Admission And Signed By The Contractor, The Veteran, And The Va Liaison. (6) Review Isp A Minimum Every Thirty (30) Days Thereafter In A Clinical Meeting With The Veteran. Updated Plans Must By Communicated To The Va Liaison Within 3 Business Days. (7) Make Changes In Plans In Consultation With The Veteran At Weekly Case Management Meetings. Weekly Case Management Meetings With Veterans Will Focus On The Objectives And Tasks In The Isp. Contracted Case Manager Will Provide Veteran With A Written Copy Of Their Weekly Tasks. (8) Screen Each Veteran For Suicidal And Homicidal Risk With Each Contact. This Screening Must Be Documented In Regular Progress Notes In The Contractor S Clinical Service Records. If The Veteran Is A Danger To Him/herself Or Others Contractor Will Take Immediate Steps To Provide Appropriate Intervention. Contractor Will Notify The Va Same Day Or Next Business Day (if After Hours) Of Any Veteran Suicidal Or Homicidal Risk. (9) Coordinate With Va Liaisonâ during Weekly Case Conferences Regarding Updates And Changes In Veterans Care Plans To Foster A Collaborative Relationship With The Vamc And Contractor In Meeting Veterans Needs. Case Conferencing May Be Done In Person Or By Telephonic Conference Calls As Determined By Va Staff. (10) Obtain Relevant Releases Of Information To Communicate And Coordinate Veterans Treatment With Va And Other Community-based Service Providers. (11) Work In Close Collaboration With The Va Liaison To Ensure Veterans Connections To Needed Va Medical, Mental Health, And Substance Abuse Treatment And Care. (12) Contractor Will Take Primary Responsibility For Assisting Veterans In Completing Housing Applications And Other Benefits Paperwork As Needed. Contractor Will Assist Veterans In Obtaining The Needed Documentation Required For Complete Applications Including But Not Limited To, Birth Certificates, Driver S License, Income Verification And Any Additional Information Required By Housing Resources And Potential Income Supports. (13) Contractor Will Accompany Veterans To Housing Interviews, Medical Appointments, And Other Appointments While Working With Veterans To Foster Independence And A Sense Of Self-determination As Appropriate. Contractor Will Provide Transportation For Veterans To Attend Appointments At The Va, Potential Housing Placements, Benefits Agencies, Meetings With Landlords, Etc. (14) The Contractor Will Provide The Following Onsite Therapeutic And Rehabilitative Services Including: Daily Structured Groups And Activities To Promote Social Skills Building And Healthy Lifestyles; Groups Will Be Offered But Are Not Mandatory; Health And Personal Hygiene Maintenance; Monitoring Of Medications; Supportive Social Services, In Collaboration With The Case Managers, Va Or Other Community Resources; Professional Counseling As Required, Including Emphasis On Self-care Skills, Adaptive Coping Skills, Vocational Counseling, In Collaboration With The Va Liaison Or Community Resources As Appropriate; Opportunities For Immediate Learning And/or Development Of Responsible Living With A Goal Of Achieving A More Adaptive Level Of Psychosocial Functioning; Support For An Alcohol And/or Drug-free Lifestyle; Opportunities For Learning, And Internalizing Knowledge Of The Illness And/or Recovery Process; Improving Social Skills; And Improving Personal Relationships; And Opportunities For Client Participation In Community Activities, Volunteer Opportunities, Local Consumer Services, Etc. (15) The Contractor Shall Adapt Therapeutic And Rehabilitative Services To Include Onsite, Va, Or Community Service And Will Provide Transportation For Veterans To Receive Services Such As: Structured Groups And Activities To Promote Social Skills Building And Healthy Lifestyles. Groups May Include Emphasis On Self-care Skills, Adaptive Coping Skills, Vocational Counseling, In Collaboration With The Va Liaison Or Community Resources As Appropriate To Support The Goal Of Obtaining And Maintaining Permanent Housing. e. Contractor Will Notify Va Through The Va Liaison At Va Of Any Critical Incident Occurring With A Veteran Within 24 Hours Of Being Informed Or Made Aware Of The Incident, If Not Sooner. Contractor Will Complete A Written Incident Report Within 48 Hours Of Notification. Incidents Include But Are Not Limited To: Death; Fire; Drug/police Raid; Suicide/suicide Attempt; 911 Call (police/fire Dept./paramedics/other); Drug Overdose; Severe Medical Illness / Emergency; Severe Psychiatric Illness / Emergency; Sexual Assault; Act Of Violence Or Abusive Behavior By Veteran Against Other(s); Abusive Behavior By Veteran Against Staff; Act Of Violence Or Abusive Behavior By Other(s) Against Veteran; Abusive Behavior By Staff Against Veteran; Falls, Accident; Medication Problems Or Adverse Drug Reactions; Or Other Untoward Events. [see Attachment D.8 Incident Report Form.] F. In The Event A Veteran Residing In Hchv Cers Housing Under This Contract Dies, The Contractor Will Promptly Notify The Va Liaison Authorizing Admission And Immediately Assemble, Inventory Using Established Protocol, And Safeguard The Veteran S Personal Effects. The Funds, Deposits, And Effects Left By Veterans Upon The Premises Of The Facility Shall Be Delivered By The Director Or Manager Of The Facility To The Person Or Persons Entitled Thereto Under The Laws Currently Governing The Facility For Making Disposition Of Funds And Effects Left By Veterans Unless The Beneficiary Died Without Leaving A Will, Heirs, Or Next Of Kin Capable Of Inheriting. When Disposition Has Been Made, The Itemized Inventory With A Notation As To The Disposition Has Been Made, They Will Be Immediately Forwarded To The Va Liaison. Property And Funds Wherever Located Vests In And Becomes Property Of The United States In Trust. In These Cases, The Facility Will Forward An Inventory Of Any Such Property And Funds In Its Possession To The Appropriate Va Office And Will Hold Them (except Articles Of Clothing Necessary For Proper Burial) Under Safeguard Until Instructions Are Received From The Va Concerning Disposition. 7. Staffing And Training: The Contractor Shall Employ Sufficient Personnel To Carry Out The Policies, Responsibilities, And Programs Of The Facility. There Must Be, As A Minimum, At Least One (1) Administrative Staff Member Or Designee Of Equivalent Professional Capability, On Duty On The Premises Or Residing At The House And Available For Emergencies 24 Hours A Day, Seven (7) Days A Week. The Contractor Shall Assign To This Contract Personnel That, By Education And Training, And When Required, Certification Or Licensure, Are Qualified To Provide The Services Required By This Pws. The Contractor Must Identify Each Person Functioning As Key Personnel Under This Contract And Provide The Va A Description Of The Services To Be Provided By Such A Person, Together With A Resume Summarizing The Person S Relevant Skills And Experience. During The First 90 Calendar Days Of Contract Performance, The Contractor Shall Make No Substitutions Of Key Personnel Unless The Substitution Is Necessitated By Illness, Death, Or Termination Of Employment. Within 14 Calendar Days After Substitutions Necessitated By Situations Described Above, The Contractor Shall Provide Resumes For The Substitute Key Personnel. For Substitutions Proposed By The Contractor After The Initial 90 Calendar Day Period, The Contractor Shall Provide Resumes For The Substitute Personnel, Together With Any Other Additional Information Requested By The Contracting Officer At Least 15 Calendar Days Before The Substitution Is To Occur. At A Minimum For Each Geographic Area, Key Personnel Shall Consist Of: one (1) Full-time Supervisor/clinical Director With A Minimum Of A Master S Degree In Social Work Or A Related Discipline, Responsible For The Overall Functioning Of The Program Including Assurance That All Policies And Procedures Are Being Followed, Coordination Of Weekly Staff Meetings, Management Of Cers Provider Staff And Be Available By Phone 24 Hours Daily, Seven (7) Days A Week. one (1) Full-time Case Manager With A Master S In Sw Preferred, Minimum Of 2 Years Of Providing Case Management Services To Homeless Population Preferred, Or Minimum Of A Bachelor Level Education In Social Work Or Other Human Services Related Field To Carry A Maximum Caseload Of 21 Veterans Each. Those With Certifications In Substance Use Disorders Should Be Given Preference. one (1) Full-time Licensed Practical Nurse (lpn) Or Equivalent To Manage Medication Flow Charts And Medication Reconciliation. Lpn Will Be Responsible For All Medication Management Duties Of The Veteran(s). Medications May Be Dispensed By Licensed Certified Medication Aides. a Minimum Of One (1) Behavioral Health Technician Or Certified Nursing Aide, Or Certified Medication Technician/aide, Or Administrative Staff Member At The Facility. Staff On Duty Must Remain Awake And Available To Interact With Veterans During Their Work Tour, Whether During The Day Or At Night. Certified Nursing Aides And Certified Medication Aides May Be Used In Lieu Of A Behavioral Health Technician, But There Should Always Be One (1) Staff Member, As A Minimum, On Duty At Any Time. contractor Staff Members Working Each Shift, At Least One Shall Hold Current cardiopulmonary Resuscitation (cpr) Certification And Ensure Certification Is Renewed In Accordance With The Issuing Body Or Organization. Copy Of Cpr Certificates Should Be Stored By Contractor And Made Available Upon Request Of Va Personnel. f. Contractor Staff Members Providing Regular Direct Services To Residents Should Adhere To Annual Tb Testing, Precaution Should Be Taken To Ensure Positive Testing Of Employees Are Addressed According To Agency Policies. g. Contractor Shall Provide Safety Training To All Staff To Assist With Identifying Situations That Are Likely To Result In Physical Harm, And Approaches To Use When Confronted With A Dangerous Situation. h. Contractor Shall Adhere To Appropriate City And State Requirements For Food Handling And Safety And Contractor Shall Have A Valid Food Handler S Permit Or Certification As Required By Obtained Through The State Of Residence. Copies Of Permits Shall Be Provided To The Cor Upon Request. i. The Contractor Shall Provide An Initial Organizational Chart, Identifying Personnel, Their Position, And Area(s) Of Responsibility To The Contracting Officer Prior To Contract Award. Any Certifications Or Licensure Required Will Be Made Available Upon Request. The Contracting Officer Shall Notify The Contractor Within 15 Calendar Days After Receipt Of Required Information If The Va Refuses To Accept Assigned Contract Personnel. The Contractor Shall Be Responsible For Updating The Organization Chart As Changes In Staff Occur. The Va Reserves The Right To Refuse Or Revoke Acceptance Of Personnel If Personal Or Professional Conduct, Or Lack Of Required Skills Or Experience, Jeopardizes Veteran Care Or Interferes With Regular And Ordinary Operation Of The Facility. j. The Contractor Must Have A Contingency Plan To Address The Replacement Or Substitution For Personnel That Leave The Contractor's Employment Or Are Unable To Provide Performance In Accordance With The Terms And Conditions Of The Resulting Contract. k. Contractor Staff Must Always Maintain Professional Boundaries With The Veteran While Conveying An Attitude Of Genuine Concern And Caring. l. Contractor Staff Must Always Maintain Professional Boundaries With The Veteran While Conveying An Attitude Of Genuine Concern And Caring. m. Contractor Staff Should Under No Circumstances Engage In Sexual Activities Or Sexual Contact With Veterans Or Their Family Members, Whether Such Contact Is Consensual Or Forced. Contractor Should Under No Circumstances Take Unfair Advantage Of Any Professional Relationship Or Exploit Veteran Clients Or Their Family Members To Further Their Personal, Religious, Political, Or Business Interests. Contractor Staff Should Not Engage In Dual Or Multiple Relationships With Veterans Or Their Family Members In Which There Is A Risk Of Exploitation Or Potential Harm To The Veteran Or Veteran Family. Contractor Is Responsible For Taking Steps To Protect Veterans And Their Family Members And Is Responsible For Setting Clear, Appropriate, And Culturally Sensitive Boundaries. n. All Veteran Complaints Or Contract Staff Conduct Incidences Shall Be Reported To The Va Liaison Within 3 Business Days Of The Complaint Or Possible Contract Staff Conduct Incidences. The Contractor Will Provide The Va Liaison With A Written Summary Of The Compliant Or Incident, The Contractor S Response, And A Proposed Resolution. The Va Liaison Will Respond To The Contractor In Writing Within 3 Business Days To Accept, Negotiate Or Decline The Proposed Resolution. In Instances Where The Proposed Resolution Or Response Does Not Appear Sufficient To Resolve The Compliant, The Contracting Officer Will Provide The Contractor With Written Guidance And Timeframe For Resolution. 8. Admissions, Length Of Stay And Discharges a. Rapidly Stabilize Veterans Medical, Mental Health, Substance Abuse And Other Psychosocial Problems By Expediting Placement Of These Veterans Into Safe, Supportive Emergency Housing Is Expected Of This Contract. After Stabilization, Veterans Should Be Placed In Other Appropriate Transitional Or Permanent Housing Quickly (within 30 To 60 Days) With No More Than 90 Days Without A Formal Written Request By The Contractor For An Extension. Any Extension Requests Must Be Submitted Within 7 Days Of The End Of Approved Bed Days Of Care And Must Be Approved By The Va Liaison. (see Attachment D.10 Extension Form) Va Liaison Will Not Approve Per Diem For Lengths Of Stay Exceeding 90 Days From The Date Of Admission Unless: (1) There Are Extenuating Clinical Circumstances Beyond The Contractor S Control That Are Barriers To The Veteran S Placement In Housing; And/or (2) There Is Documented Evidence That The Contractor Has Exhausted Every Effort To Place The Veteran In Housing Sooner; And (3) The Va Liaison Has Been Appropriately Advised Of These Efforts Well In Advance Of The 180-day Limit; And (4) The Va Liaison Concurs That The Veteran Will Continue To Derive Therapeutic Benefits From A Continued Stay At The Hchv Contracted Residential Care Facility. [see Attachment D.10, Request For Extension Of Per Diem.] b. Veterans Will Be Screened And Referred To The Contractor By The Va Liaison. Excepting Lack Of Available Beds, The Contractor Will Be Expected To Provide Immediate Admission To Housing And Services To These Veterans 24 Hours Per Day, Seven (7) Days Per Week. The Program Cannot Deny Entry To A Veteran Based On Length Of Abstinence From Alcohol Or Non-prescribed Controlled Substances, Number Of Treatment Episodes, Time Interval Since The Last Program Entry, Legal History, Or Use Of Prescribed Controlled Substances. The Date Of Admission Must Be Approved By The Va Liaison For Billing Purposes. If A Veteran Presents At The Facility During Weekends, At Night, Or A Holiday Day, The Cers Provider May Accept The Veterans. However, Va Staff Has The Right Of Approval Or Disapproval For Payment. Engagement Of Homeless Veterans In The Provision Of Housing Placement, Treatment And Supportive Services Is A Key Element Of The Hchv Cers Program. C. If A Veteran S Length Of Stay Exceeds 90 Days From The Date Of Admission And There Is No Approval From The Va Liaison For Continued Per Diem, The Contractor Will Retain The Responsibility For Finding Suitable Transitional Or Permanent Housing In The Community At Its Own Expense. d. The Contractor Will Seek Approval From The Va Liaison For Any Extension Of Bdoc For Veterans Approaching The End Of Their Approved Bdoc. The Va Liaison Will Not Approve Per Diem For Lengths Of Stay Exceeding 90 Days From The Date Of Admission Unless: (1) There Are Extenuating Clinical Circumstances Beyond The Contractor S Control That Are Barriers To The Veteran S Placement In Housing; And/or (2) There Is Documented Evidence That The Contractor Has Exhausted Every Effort To Place The Veteran In Housing Sooner; And (3) The Va Liaison Has Been Appropriately Advised Of These Efforts Well In Advance Of The 90-day Limit; And (4) The Va Liaison Concurs That The Veteran Will Continue To Derive Therapeutic Benefits From A Continued Stay At The Hchv Cers Facility. e. Veterans May Be Discharged From Hchv Cers Programs For Positive, Negative, Or Administrative Reasons. The Date Of Discharge Must Be Approved By The Va Liaison For Billing Purposes. The Contractor Shall Provide Discharge Planning And Referrals For Each Veteran, Regardless Of Character Of Discharge From The Facility To Appropriate Community Resources And Services Based Upon A Team Assessment Of Health, Social And Vocational Needs, And The Involvement Of Veterans Families As Appropriate. The Contractor Will Provide Written Exit Information To The Va Liaison Within 24 Hours Of Veteran S Discharge From Cers Program. f. Exit Or Discharge Planning For Each Veteran Will Start At The Time Of Admission Into The Cers Program And Veteran Will Be Involved In The Exit Planning Process. Exit Planning Is For The Veteran To Identify Personal Needs For Obtaining Housing, Continuing Recovery, Care, Treatment, And Services After Exit. Veteran Will Be Provided Clear Information Regarding Exit. Length Of Stay Is Variable Based On Progress Towards Goals, Objectives, And Time Frames Listed In The Treatment Plan. The Contractor Is Responsible For Ensuring That Access Barriers To Continuing Outpatient Care (e.g., Distance, Transportation, Scheduling) Are Reduced Or Eliminated Prior To Exit. All Written Discharge Reports Shall Be Provided To The Crs Liaison Within 24 Hours Of Veteran S Discharge. The Crs Liaison Will Provide It To The Cor. g. Veterans May End Participation In Hchv Cers For Any Of The Following Reasons: (1) The Veteran Has Accomplished The Goals As Defined In The Treatment Plan And Is Prepared For Community Integration With Identified Resources After Exit. (2) The Veteran Requires Treatment Beyond Program Resources And Is To Transition To Another Level Of Care. (3) The Treatment Environment Does Not Meet The Veteran S Expectations Or Needs. (4) The Veteran Requests To Leave Before Treatment Goals Are Met. (5) The Veteran Has A Personal Emergency Necessitating Exit. h. There Are Circumstances When The Contractor And Va May Make A Clinical Decision To Discharge A Veteran Prior To Program Completion. These Circumstances Include: the Veteran Exhibits Dangerous Behavior; the Veteran Has Achieved Maximum Benefit From Treatment In The Program. the Veteran Refuses To Allow Communication Between Va And The Contracted Provider That Is Necessary To Ensure The Safe And Effective Coordination Of Care. the Veteran Has Failed To Adhere To The Rules And The Regulations Of The Program Even After Multiple Warnings And Discussions With Va & Contractor Staff. 9. Performance Monitoring & Inspections a.  â â â â â â â â â  Hchv Performance Metrics With Targets And Descriptive Measures, As Established By The Department Of Veterans Affairs/national Homeless Program Office, Will Be Shared With The Contractor At The Beginning Of Each Fiscal Year. The Data Will Be Reviewed During Quarterly Progress Meetings And An Opportunity Will Be Provided For The Contractor To Offer Feedback On Strategies To Improve Performance. b. Other Performance Metrics Where Data Will Be Shared During Quarterly Reviews Include Bed Utilization, Veteran Length Of Stay, And Program Participant Feedback Regarding Overall Satisfaction With The Contract Provider. c. The Contractor Will Be Expected To Complete A Written Action Plan For Any Performance Measure Not Meeting Established Targets Within 30 Days Of Notification. Progress On Action Plan(s) Will Be Reviewed During Quarterly Progress Meetings. d. Annual Re-inspections Must Occur For Each Hchv Crs Program. e. A Minimum Of Four Unannounced Site Visits Will Be Made Annually By The Va. These Unannounced Site Visits Include: (1) A Visual Safety And Sanitation Inspection Of The Facility Including Meal Preparation Areas, Fire Exits, Sleeping Areas And Medication Storage. Any Safety Or Sanitation Deficiency Must Be Addressed Immediately. (2) Review Of The Contract Provider S Emergency And Disaster Plans To Ensure They Are Up To Date, And That Staff Are Trained In The Procedures Outlined In The Plans. (3) An Audit Of Veteran S Clinical Records Selected Randomly To Ensure Documentation Of Case Management Services And That Other Services Are Being Provided As Required By The Contract Terms. (4) A Review Of Any Veteran Complaints To Ensure That These Have Been Resolved In A Fair, Impartial And Consistent Manner. (5) A Review Of Current Program Participant Feedback Regarding Overall Satisfaction With The Contractor (6) During Quarterly Unannounced Inspections, A Cursory Environmental Review Must Be Conducted. [see, Attachment D.7, Environmental Review.] (7) If A Hazardous Condition Or Deficiency Is Noted, The Contractor Must Act To Ensure That Immediate Appropriate Actions Are Taken To Ensure The Safety And Well-being Of The Veterans. (8) Plans Of Correction With Timeframes To Correct Any Deficiency Must Be Submitted By The Contractor Within 15 Days Of Notification And Must Be Approved By The Va. 10. Per Diem, Bed Day Of Care, Billing And Payment a. This Is An Indefinite Delivery, Indefinite Quantity, Firm Fixed Price Contract Since It Is Impossible To Determine With Any Certainty The Number Of Services That Will Be Required Under This Contract. The Period Of Performance For This Contract Will Be For A Base Year Plus Four (4) Option Years. It Is Understood That No Obligation Will Be Incurred By The Va Except For Services Rendered Under This Contract Pursuant To Referrals Issued By The Va For Residential Treatment For Veterans. These Contracts Will Serve Up To 38 Homeless Veterans In Need Of Immediate Placement In A Safe Environment With Onsite Supportive Services, Specifically Seventeen (17) Veterans At The Leavenworth Hope House And Twenty-one (21) At The Topeka Hope House Locations. The Minimum Value Of Services And Maximum Value Of Services To Be Provided Under This Contract During Each Contract Year Are As Follows. Note Minimum Value Of Services Is Only Applicable To Option Years If The Va, In Its Sole Discretion, Elects To Exercise The Option For That Year. b. Per Diem Or Bed Day Of Care Are Terms Used To Define What The Va Will Pay For The Eligible Veteran S Stay In A Cers Bed And Supportive Services For Each Day The Veteran Resides At The Facility And Receives Services. Unless Specifically Excluded In This Contract, The Bed Day Of Care Rate Established Will Include All Services Listed In This Document And Will Also Include The Services Or Supplies Normally Provided To Other Clients By The Facility Without Extra Charge. It Is The Contractor S Responsibility To Have Appropriate Systems Of Verification Of Services In Place To Justify Invoices And Payments. Any Extension Requests Beyond 90 Days Must Be Submitted In Writing Within 7 Days Of The End Of Approved Bed Days Of Care And Must Be Approved By The Va Liaison. c. The Va Can Only Pay For Eligible Veterans (i.e., Veterans Whom Va Refers To The Contractor, Or For Whom Va Authorizes The Provision Of Services) As Determined By The Local Va Hchv Program. No Funding Or Financial Support Will Be Provided For Spouses/partners, Minors, Or Other Dependent Family Members The Veteran Identifies As Part Of His/her Family. The Contractor Will Be Responsible For Any Family Members That Are Allowed To Reside In The Facility With The Veteran And Receive Supportive Services. d. The Contractor May Not Bill The Va And The Va Will Not Pay Per Diem For Beds That Are Used By More Than One Person At A Time, Such As In Shifts. For Example, It Is Not Permissible To Bill The Va For A Bed That Was Used By An Eligible Veteran At Night But Then Given To Someone Else To Sleep In During The Day While The Eligible Veteran Was Attending Appointments Outside Of The Facility. The Contractor May Only Bill The Va For Bed Days Of Care For Authorized Veterans Who Are Actively Residing At The Facility. In The Case Of Veteran Absences, The Following Rules Will Apply: e. The Department Of Veterans Affairs (va) Will Pay Per Diem Up To A Maximum Of 48 Consecutive Hours For The Unscheduled Absence Or 96 Hours For The Scheduled Absence Of A Veteran Under The Following Conditions: (1) Scheduled Absences: To Receive Payment, The Absence Must: be Pre-planned, Consistent With And Support The Veteran S Individual Service Plan (e.g., Family Reunification, Short Term Medical, Substance Use Disorder (sud) Or Psychiatric Treatment). have The Reason Documented In The Individual Veteran S Case File, Treatment Record, Or Service Plan. not Result In The Bed Being Filled By The Provider. not Be For A Break Or Vacation From Treatment. not Be Used For Extended Educational Or Employment Circumstances. (f) Not Be Used To Create More Than 4 Consecutive Days Of Absence. (2) Unscheduled Absences: To Receive Payment For An Unscheduled Absence: (a) The Provider Must Have Evidence Of Active Outreach To Locate And Reengage The Veteran And Document The Steps Taken In The Veterans Individual Case File, Treatment Record, Or Service Plan. (b) The Provider May Not Fill The Bed. (c) The Veteran Must Be Discharged From The Hchv Crs Program If Not Located Within 48 Hours. (3) Ineligible Veteran: When A Veteran Is Admitted To A Hchv Crs Program And Found To Be Ineligible For Hchv Crs, Va Will Pay For A Maximum Of 4 Days From The Day Of Admission To Allow The Provider And Hchv Crs Liaison Time To Locate And Arrange Alternate Placement. f. The Contractor Will Have A Plan In Place To Manage Any Missing Veteran Including Identifying If The Veteran Is At High Risk Medically Or Psychologically Including Suspected To Be Under The Influence Of Alcohol Or Drugs, Medical Condition Requiring Medications Such As Diabetes And/or Immediate Emotional Response Resulting In The Veteran Eloping From The Facility. This Would Include Calling 911 To Initiate A Bolo (be On Lookout) Or A Missing Person Report If Deemed Necessary By Contracted Staff That The Veteran Is A High Risk. The Va Liaison Will Be Contacted Immediately The Next Business Day. g. Records And Reports: As Va Exercises Contract Oversight, Attention Will Be Directed To The Adequacy Of Veterans Records. Site Visits By Va Staff Will Periodically Include A Spot Check Of Records To Ensure Contractor Invoices Accurately Reflect The Veteran S Length Of Stay. The Contractor Will Be Responsible For The Following Onsite Records And Reports: daily Sign-in Sheets Signed By Program Veterans, To Document And Verify Veterans Presence At The Facility For Billing Purposes. Daily Sign-in Sheets Must Be Completed Clearly, Accurately, And Thoroughly With Full Signatures And Monitored To Provide A Full Accounting Of Veterans Stay And Services Received For Billing And Audit Purposes. Daily Sign-in Sheets Will Be Provided Monthly To The Va Cor With Monthly Billing Documentation. In The Event One Or More Veterans Refuses To Sign The Daily Sign-in Sheets Due To Documented Mental Health Problems, An Alternative Method Of Verification May Be Developed On A Case-by-case Basis In Collaboration With Va Cor. the Contractor Shall Maintain An Individual Clinical Record On Each Veteran Housed Under This Contract. The Contractor Must Comply With The Requirements Of The Confidentiality Of Certain Medical Records (38 Usc 7332), And (42 Cfr, Part Ii) When Appropriate, And Shall Be Part Of The Contract. All Case Records Will Be Maintained With Such Security And Confidentiality As Required And Will Be Made Available On A Need-to-know Basis To Appropriate Staff Members Involved With The Treatment Program Of The Veterans Concerned. the Contracting Officer Is The Only Person Authorized To Approve Changes Or Modify Any Of The Requirements Of This Contract. The Contractor Shall Communicate With The Contracting Officer On All Matters Pertaining To Contract Administration. Only The Contracting Officer Is Authorized To Make Commitments Or Issue Changes That Shall Affect Price, Quantity, Or Quality Of Performance Of This Contract. in The Event The Contractor Affects Any Such Change At The Direction Of Any Person Other Than The Contracting Officer Without Authority, No Adjustment Shall Be Made In The Contract Price To Cover An Increase In Costs Incurred As A Result Thereof. h. The Cor Will Be Responsible For The Overall Technical Administration Of This Contract As Outlined In The Cor Delegation Of Authority, Including Monitoring Of The Contractor's Performance. i. All Individual Clinical Records Will Contain An Initial Biopsychosocial Assessment Completed Within 7 Days Of Program Admission. The Assessment And Plan Will Include But Not Be Limited To: All Identifying Data Relevant To The Veteran And His/her Family, Including Medical Problems And Medications, Mental Health Problems And Medications, Substance Use History, Housing History And Preferences, Income Supports Or Benefits, Employment/vocational Issues, Information Relating To The Veteran S Admission Including Reason For Referral, The Targeted Goals For Constructive Changes Which Are To Be Attained During The Residential Rehabilitation Episode, And The Anticipated Length Of Stay, If Known. j. An Initial Isp Completed Within 7 Days Of Program Admission Signed By The Veteran And The Va Liaison. The Plan Must Specifically Include But Will Not Be Limited To: Provisions For Veteran Placement Into An Appropriate Transitional Or Permanent Housing Placement Within 30-60 Days Of Admission To The Hchv Contract Residential Care Facility With No More Than 90 Days Without Planned Reason For Extension. Any Extension Requests Beyond 90 Days Must Be Submitted In Writing Within 7 Days Of The End Of Approved Bed Days Of Care And Must Be Approved By The Va Liaison. The Housing Placement Planning Must Consider All Appropriate And Available Community-based Housing Options As Well As The Veteran S Preferences Regarding Location And Housing Type. k. Provisions For The Stabilization And/or Treatment Of Biopsychosocial Issues And Stressors. This May Include Provisions Of Care Within The Contracted Facility, Connections To Va Medical And Mental Health Care, And/or Referrals And Connections To Community-based Resources. l. Relevant Releases Of Information To Communicate And Coordinate Veterans Treatment With Va And Other Community- Based Service Providers. m. Progress Notes For Each Case Management Encounter And Service To Include Information Regarding Progress Toward Meeting The Isp Goals. n. Documentation Of Veteran Participation In Onsite Daily Structured Activities And Groups. o. Updated Isps Every Thirty (30) Days From The Date Of The Initial Plan, To Include Any Measures Of Movement Toward Rehabilitation Goals, With Particular Focus On The Attainment Of Community-based Housing. p. A Final Discharge Summary On Each Veteran Who Leaves The Program Regardless Of Character Of Discharge, To Include A Description Of Beneficial Changes Realized During The Residential Period, Reasons For Leaving, The Veteran S Future Plans, After-care Referrals And Connections, And Follow Up Locator Information. Discharge Summary Should Be Entered Within 2 Weeks Of Veteran Being Discharged. Q. Contractors Will Be Expected To Enter Data Into A Homeless Management Information System (hmis) Web-based Software Application And Bed Totals In The Homeless Inventory Count (see Reference Section). This Data Will Consist Of Information On The Veterans Served And Types Of Supportive Services Provided By Contractors. Contractors Must Treat The Data For Activities Funded By The Va Hchv Contract Residential Care Program Separately From That Of Activities Funded By Other Programs. Contractors Will Be Required To Export Client-level Data For Activities Funded By The Va Hchv Contract Residential Care Program To Va On A Regular Basis. All Veterans Must Be Entered Into Hmis Within 2 Weeks Of Being Entered Into The Contract And Within 2 Weeks Of Being Discharged From The Contract. 11. Va Information And Information System Security/privacy General a. Veterans Serviced Through The Va S Cers Program Must Enter Client Level Data Into The Web Based Dept Of Housing And Urban Development S (hud) Local Community Continuum Of Care (coc) Homeless Management Information System (hmis). Data Entered Must Include, At A Minimum, The Universal Data Elements From The Hmis Data Standards. The Contractor Shall Directly Enter The Required Data Into The System For Each Veteran Placed By The Contract. Additional Information And Guidance Are Contained On Hud S Homelessness Resource Exchange Web Page Located At Welcome To Hud Exchange - Hud Exchange. b. The Information Technology Security Requirements For Certification And Accreditation (authorization) Requirements Do Not Apply, And A Security Accreditation Package Is Not Required. The Contractor, Their Personnel, And Their Subcontractors Shall Be Subject To The Federal Laws, Regulations, Standards, And Va Directives And Handbooks Regarding Information And Information System Security As Delineated In This Contract. 12. Security Incident Investigation the Term Security Incident Means An Event That Has, Or Could Have, Resulted In Unauthorized Access To, Loss Or Damage To Va Assets, Or Sensitive Information, Or An Action That Breaches Va Security Procedures. The Contractor/subcontractor Shall Immediately Notify The Cor And Simultaneously, The Designated Iso And Privacy Officer For The Contract Of Any Known Or Suspected Security/privacy Incidents, Or Any Unauthorized Disclosure Of Sensitive Information, Including That Contained In System(s) To Which The Contractor/subcontractor Has Access. to The Extent Known By The Contractor/subcontractor, The Contractor/subcontractor S Notice To Va Shall Identify The Information Involved, The Circumstances Surrounding The Incident (including To Whom, How, When, And Where The Va Information Or Assets Were Placed At Risk Or Compromised), And Any Other Information That The Contractor/subcontractor Considers Relevant. with Respect To Unsecured Protected Health Information, The Business Associate Is Deemed To Have Discovered A Data Breach When The Business Associate Knew Or Should Have Known Of A Breach Of Such Information. Upon Discovery, The Business Associate Must Notify The Covered Entity Of The Breach. Notifications Need To Be Made In Accordance With The Executed Business Associate Agreement. in Instances Of Theft Or Break-in Or Other Criminal Activity, The Contractor/subcontractor Must Concurrently Report The Incident To The Appropriate Law Enforcement Entity (or Entities) Of Jurisdiction, Including The Va Oig And Security And Law Enforcement. The Contractor, Its Employees, And Its Subcontractors And Their Employees Shall Cooperate With Va And Any Law Enforcement Authority Responsible For The Investigation And Prosecution Of Any Possible Criminal Law Violation(s) Associated With Any Incident. The Contractor/subcontractor Shall Cooperate With Va In Any Civil Litigation To Recover Va Information, obtain Monetary Or Other Compensation From A Third Party For Damages Arising From Any Incident Or Obtain Injunctive Relief Against Any Third Party Arising From, Or Related To, The Incident.

Details: Amended To Extend The Offer Due Date. amended To Update D.11 Past Performance Contacts And Include Questions And Answers. 1 B.3 Performance Work Statement - Description 1. The Department Of Veteran Affairs, Va John J. Pershing Veterans Affairs Medical Center Hereafter Referred To As Va Is Located At 1500 N Westwood Blvd, Poplar Bluff, Mo 63901, Contracted Emergency Residential Services (cers) Model Of Residential Care At A Facility Located Within 30 Miles Of The Above Medical Center. These Services, Not To Exceed 52 Veterans At Any One Time, Are To Be Provided To Homeless Veterans As Defined In The Performance Work Statement (pws). The Va National Center On Homelessness Among Veterans ( The Center ) Will Provide Ongoing Training For Program Development For Both Contract Providers And Va Staff. Contractor Will Be Evaluated Based On The Center S Established Evaluation Protocol And Program Fidelity Measures. Contracted Emergency Residential Services (cers) Programs Target And Prioritize Homeless Veterans Transitioning From Literal Street Homelessness, Veterans Being Discharged From Institutions, And Veterans Who Recently Became Homeless And Require Safe And Stable Living Arrangements While They Seek Permanent Housing. Cers Programs, Either Directly Or Through Linkage With Community And Other Va Services, Provide Time-limited Services Such As Supporting Mental Health Stabilization, Sud Treatment Services, Enhancement Of Independent Living Skills, Vocational Training, And Employment Services. Emphasis Is Placed On Referral And Placement In Permanent Housing Or Longer-term Residential Programs Utilizing Va And/or Community Resources. Lengths Of Stay In Cers Typically Range From 30 To 90 Days With The Option To Extend Based On Clinical Need. Eligibility Will Be Determined By The Va, Based On Veteran Status; Meeting The Mckinney-vento Homeless Assistance Act Definition Of Homelessness (see Http://www.hudhre.info/hearth/ For Additional Information); And An Assessment By The Va Health Care For Homeless Veterans (hchv) Program Resulting In A Determination Of Making The Veteran Highly Vulnerable And Requiring Cers Services. This Is An Indefinite Delivery/indefinite Quantity Contract For The Period March 29, 2024 To March 28, 2029 In Accordance With Far 16.5. 2. Background And Overview: The Secretary Of The Va Has Set A Zero-tolerance Policy For Homelessness Within The Veteran Population. As Part Of The Plan To End Homelessness Among Veterans Announced In Late 2009, The Veterans Health Administration Has Been Increasing Both Capacity Of Existing Programs And Services Offered To Program Participants. The Plan Calls For Utilizing New Models Of Care Not Previously Offered By Va. The Va S Plan To End Veteran Homelessness Calls For Enhancing Current Homeless Service Capacity As Well As Developing New Programs And Initiatives In Concert With Community And Federal Partners. This Contract Will Enable A Community Provider To Offer Homeless Veterans Services Through A Cers Model Of Residential Care. This Model Will Offer Services To Homeless Veterans Under The Hchv Cers Program Enhanced By The Services As Defined In The Pws. Rapid Stabilization Of The Veterans Medical, Mental Health, Substance Abuse And Other Psychosocial Problems To Place Veterans In Other Appropriate Transitional Or Permanent Housing Within 30 To 60 Days, With No More Than 120 Days, Without A Planned Reason For The Extension Approved By The Va Liaison, Is An Expected Outcome Of This Contract. The Community-based Contractor Should Have A Minimum Of 24 Months Experience With Direct Service To The Homeless Documented In The Proposal. This Contract Will Be Awarded To A Contractor Having An Acceptable Facility Within 30 Miles Of The Va Medical Center. If No Facilities Are Available Within This Area, Consideration Will Be Given To The Contractor Whose Facility Meets All The Stated Requirements And Is Closest To The Medical Center. A Va Liaison To The Contractor Will Be Identified By The Homeless Program Leadership At Va. This Individual Will Act As The Clinical Liaison For All Client Related Issues Between The Contractor And Va By Providing Clinical Oversight. The Va Liaison Will Not Provide Direct Clinical Supervision To Contract Staff. The Va Liaison Will Consult With And Provide Input To The Contractor As Needed. The Contractor Shall Provide All Labor, Supervision, Housing, Material And Supplies Necessary To Provide Emergency Residential Placement, Treatment, And Supportive Services Through The Hchv Program Cers Model. Services Will Be Provided On-site At The Contractor S Facility, In Accordance With All Terms, Conditions, Provisions And Requirements Listed Herein. The Prices Provided In The Price Schedule Shall Be Inclusive Of All Basic Services As May Be Necessary In The Treatment Of The Veteran. Basic Services Shall Be As Defined In The Statement Of Work. 3. Implementation Timeline: The Contract Facility And Associated Onsite Services Are Expected To Pass Inspection And Become Fully Operational Within 30 Days From The Date Of Contract Award. See D.5, Attachment 5, Ldsh Inspection Form. Failure To Meet The 30-day Milestone May Result In The Contract Being Terminated. The Contractor Will Demonstrate Successful Completion Of The Following Tasks, Validated By Va Inspection, Prior To Receiving Veteran Referrals And Invoicing For Payment: A. Site Control Demonstrated At Time Of Contract Award. This May Be Through Ownership Or Lease. All Permits And License Will Be Reviewed. The Contractor Is Required To Ensure That The Facility Used For This Contract Meets Fire And Safety Code Imposed By The State Law, And The Life Safety Code Of The National Fire And Protection Association. It Is Important To Note That Typically The Life Safety Code Is More Stringent Than Local Or State Codes. No Additional Funds Will Be Made Available For Capital Improvements Under This Contract. Applicants Also Should Note That All Facilities, Unless They Are Specifically Exempted Under The Life Safety Code, Are Required To Have An Operational Sprinkler System. Va Will Conduct An Inspection That Contractor Sites Must Pass Prior To Contract Award. The Contractor Is Required To Ensure The Facility Used For This Contract Meets The Americans With Disabilities Act (ada) Guidelines For Accessible Accommodations For Veterans With Physical Limitations Or Impairments. This Is Also Referred To As Architectural Barriers Act Compliant. At Least 5% 7% Of A Facility S Hchv Contract Residential Care Beds Must Meet Ada Accessibility Requirements, To Include Entrances/exits, Bathroom Facilities, And Common Areas. For Example, If A Contractor Has 20 Beds For The Hchv Contract Residential Care Program In The Facility, Two (2) To Four (4) Of Those Beds Must Be Accessible To Veterans With Physical Limitations Or Impairments. Veterans Must Not Be Segregated From The Rest Of The Facility Due To Physical Disability; They Must Have Full Access To The Services And Supports At The Facility. Contractor Facility Must Be Licensed As Required For The Setting Under State Or Federal Authority, And Must Meet All Applicable Local, State, And/or Federal Requirements Concerning Licensing And Health/occupancy Codes. Copies Of Valid Licenses Must Be Provided To The Va At The Time Of Pre-inspection And For All Annual Inspection Reviews. Where Applicable, The Facility Must Have A Current Occupancy Permit Issued By The Authority Having Jurisdiction. Cers Housing And Supportive Services For Female Veterans Under This Contract Are Required To Ensure The Safety And Privacy Of These Veterans. Men And Women Must Have Separate Bathroom Facilities. The Facility Must Have Female Residential Rooms Or Sections That Are Securely Segregated Or Restricted From Men To Ensure Safety And Privacy. If The Facility Cannot Accommodate Both Male And Female Veterans At One Location, The Provider Must Make Available Equivalent Facilities And Services For The Opposite Gender That Meet The Terms Of The Contract For Facilities And Services. B. Pre-award Inspection Of The Facility And On-site Services Conducted By Va Contract Inspection Team. This Team Is Made Up Of Hchv Clinical Staff, Va Fire And Safety Officials, Nursing, Dietetics, And Other Staff As Deemed Necessary For Facility Inspection. Pre-award Inspection Will Be Completed Within 30 Days Of Proposal Submission. Any Items Requiring Corrective Action Will Be Communicated To The Contractor In Writing Within One (1) Week Of Inspection. C. Complete The Abatement Of All Inspection Corrective Action(s) And Pass Va Inspection. To Be Completed Within 30 Days Of Pre-award Inspection. D. Identify All Staff Required Per The Pws, Have Them In Place And Available To Provide Full Range Of Case Management And Services To Veterans. To Be Completed Within 30 Days Of Contract Award. E. Work Will Be Performed At The Contractor S Facility Within The Geographic Limitations Outlined Above. Government Furnished Workspace Will Not Be Provided For This Effort. Government Furnished Property Will Not Be Provided To The Contractor. All Equipment Required By The Contractor Will Provided At Their Expense. The Contractor Will Be Required To Attend Frequent Meetings And Planning Sessions At Va Throughout The Term Of The Contract. F. The Contractor Shall Not Commence Performance Under This Contract Until The Contracting Officer Has Conducted A Kick-off Meeting Or Has Advised The Contractor That A Kick-off Meeting Is Waived. 4. Guidelines For Services: Hchv Re-inspections: Annual Re-inspections Must Occur For Each Hchv Crs Program And Four Unannounced Site Visits Each Quarter. Annual Re-inspections Should Be Unannounced Whenever Possible. For Any Deficiency That Is Noted During Inspections, Plans Of Correction With Timeframes To Correct The Deficiency Must Be Submitted By The Contractor Within 15 Days Of Notification. These Unannounced Site Visits Must Include: A Visual Safety And Sanitation Inspection Of The Facility Including Meal Preparation Areas, Fire Exits, Sleeping Areas And Medication Storage. Any Safety Or Sanitation Deficiency Must Be Addressed Immediately. The Nutrition And Food Service Checklist Is At D.6, Attachment 6. Review Of The Contract Provider S Emergency And Disaster Plans To Ensure They Are Up To Date, And That Staff Are Trained In The Procedures Outlined In The Plans. An Audit Of Veteran S Clinical Records Selected Randomly To Ensure Documentation Of Case Management Services And That Other Services Are Being Provided As Required By The Contract Terms. Review Of Any Veteran Complaints To Ensure That These Have Been Resolved In A Fair, Impartial, And Consistent Manner. B. Cursory Environment Review: (1) During Quarterly Unannounced Inspections, A Cursory Environmental Review Must Be Conducted Using D.7, Attachment 7. (2) If A Hazardous Condition Or Deficiency Is Noted, The Hchv Crs Liaison Or Other Va Medical Facility Staff Must Act To Ensure That Immediate Appropriate Actions Are Taken By The Hchv Crs Provider To Ensure The Safety And Well-being Of The Veterans And Then Make Appropriate Notification To Va Medical Facility Staff To Include The Co And Cor For Inspection, Guidance, And Follow-up. The Contractor Must Provide A Safe Environment For All Veterans Consistent With The Cers Model Of Housing And Services. The Contractor Will Offer Safe And Stable Time-limited Living Environment Along With Supportive Services Necessary To Complete A Individualize Treatment Plan To Obtain Permanent Housing. Veterans Cannot Be Denied Entry To Cers Based Solely Upon Length Of Current Abstinence From Alcohol Or Non-prescribed Controlled Substances, The Number Of Previous Treatment Episodes, The Time Interval Since The Last Program Entry, The Use Of Prescribed Controlled Substances, Or Legal History. The Screening Process Must Consider Each Of These Special Circumstances And Determine Whether The Program Can Meet The Individual Veteran's Needs While Maintaining The Program's Safety, Security, And Integrity. Acceptance Of Treatment Cannot Be A Condition Of Admission Or Continued Stay; Medication Adherence Or Compliance Cannot Be A Condition Of Admission Or Continued Stay; Abstinence From Alcohol Or Drugs Cannot Be A Condition Of Admission Or Continued Stay; Infractions Of Rules Should Be Used As Opportunities For Engagement; Management Of Suspected Or Known Drug Or Alcohol Use Or Relapse By One Or More Veterans And Interventions Based On The Cers Model Including Motivational Interviewing And Harm Reduction; On-site Contraband, Weapons, Drug Or Alcohol Related Paraphernalia (i.e., Found Alcohol, Drugs, Drug Works , Etc.) And Utilize Interventions Based On The Harm Reduction Model; Safe Prescription Medication Storage And Handling, Including Specific Provisions For Prescribed Controlled Substances; Room Inspections, Including Methods And Frequency To Be Tracked In A Log And Available For Review By Va Staff Upon Request; Grievance Process To Address Veteran Complaints With Contractor Providing A Response To The Complaint To The Va Within 3 Business Days; Client Abandonment Of Belongings In The Facility, Including Time Frames And Procedures For Disposal; Process To Elicit Client Satisfaction With The Facility And Onsite Services, Including Information Collection Methods And Frequency, And Process For Utilizing The Information For Continual Performance Improvement Purposes; And Procedure For Medical Records Request By Veteran With A Re-release Of Information. D. The Contractor Must Communicate Policies And Procedures To Veterans Both Verbally And In Writing In A Manner That Is Understandable To Each Veteran Upon Admission To The Facility, In The Form Of A Written Veteran Handbook That Is Verbally Reviewed By The Assigned Case Manager With The Veteran. All Updates To Any Policies And Procedures Must Be Reviewed With Veterans With 7 Days Of Revision. This Communication Must Be Documented In The Veteran S Client Record. E. House Rules And Expectations Should Be Kept To A Minimum, Be Simple, And Should Focus On Safety Of The Veterans And Staff. Most Veterans May Have Had Difficulty In The Past Adhering To Settings Where Strict Rules Are Applied. The Rules Should Reward Positive Behavior, Be Enforceable, Relate To The Living Situation, Provide For Safety Of The Veterans, And Provide Opportunities For Engagement. Veterans Will Not Be Discharged For The Use Of Alcohol Or Drugs. Many Of The Veterans That This Program Will Target Have Failed Programs In The Past For Their Inability To Stay Clean And Sober. Maintaining Housing Stability Will Be The Primary Goal For Each Veteran. To Provide For The Safety Of The Veteran(s), The Contractor Must Have Written Policies And Procedures In Place That Clearly Indicate The Following Are Prohibited: Buying Or Selling Of Alcohol Or Drugs In The Facility; Sexual Activity Between Veterans (including Kissing And Holding Hands); Violence Or Threat Of Violence Toward Veterans Or Facility Staff; Destruction Of Facility Property; Possession Of Weapons. F. Although Rules Must Be Kept Simple And Demands On The Veterans Low, It Is Required That Staff At The Facility Stay Continuously Engaged With The Veterans. Policies And Procedures For Staff Should Reflect The Following: Regular Room Checks Should Occur With A Strong Focus On Maintaining A Safe Environment That Promotes The Well-being Of All Veterans; Staff Is Trained In Providing Flexible, Respectful Responses To Infractions Of Rules; Homeless Veterans Will Not Be Discharged For Drinking Or Use Of Drugs Off Property, Non-compliance With Prescribed Medication Or Infractions Of House Rules That Do Not Constitute A Risk To Their Personal Safety Or The Safety Of The Facility Veterans Or Staff; And Assertive Engagement By The Staff With Patients Regarding These Problems Is The Preferred Course Of Action To Deal With These Common Problems Of The Facility. H. Emergency And Disaster Plans: All Hchv Crs Programs Have Emergency And Disaster Plans With Written Protocols That Are Posted To Guide Staff Response To Crises Including, But Not Limited To, Manmade And Natural Disasters, Episodes Of Infectious Diseases, Physical Injury, Program Participants Suicide Or Suicide Attempts, Overdoses, And Domestic Or Other Violence. All Contractor S Staff Are Trained On Emergency Procedures And Protocols. 5. Basic Services. The Contractor Shall Furnish Each Veteran Referred For Care Under This Contract The Following Basic Services: A. Room And Board: Accommodations Include A Bed And Other Furnishings, Such As A Dresser, Storage Locker Or Designated Secured Space And Personal Linens (e.g., Towels, Pillows, Blankets, And Bed Sheets). The Bed Must Be Designated For Use Exclusively By The Individual Veteran From The Time Of Admission To The Time Of Discharge. The Bed Must Be Situated In A Room That Affords The Veteran Safety, Privacy, And Security. Each Veteran Must Have A Safe And Secure Place To Store Their Belongings That Is Readily Accessible To The Veteran (such As A Locking Closet, A Locking Armoire, A Locker, Etc.) The Hchv Crs Contract Provider Is Responsible For Providing A Sanitary Food Preparation Area, Supply Food Sufficient For At Least Three Nutritious Meals 7 Days A Week, And Snacks Of Nourishing Quality (e.g., Fruits, Vegetables, Protein Sources), Between Meals And Bedtime. This Is To Include Alternative Meals Or Food Supplies For Veterans With Dietary Restrictions If Medically Indicated (e.g., Diabetic, Renal, And Soft Mechanical Diets) And Reasonable Accommodation For Veterans With Cultural/religious Preferences Around Food (e.g., Kosher, Sikh). The Va Has Particular Concern For Chronically Homeless Veterans, Many Of Whom Are Either Undernourished Or Have Developed Poor Eating Habits Or Both, Because Of Chronic Medical, Mental Health Or Substance Abuse Disorders. A Va Dietitian May Assess Printed Menus As Well As Veterans Satisfaction With Meals And The Actual Consumption Of Food Offered In Determining The Contractor S Success In Meeting This Requirement During Annual Facility Inspection Or At Any Point During The Contract Period. B. Laundry Facilities: On-site Laundry Facilities And Supplies For Veterans To Do Their Own Laundry Or To Have Laundry Done. C. Safe Room: Provides A Safe Room Where Veterans Returning To The Facility Under The Influence Can Relax Until They Are Ready To Return To Their Rooms. This Room Should Provide A Television And Comfortable Seating. A Minimum Of 30-minute Checks Will Be Performed By Staff On Duty While A Veteran Is In The Safe Room. More Than One Intoxicated Veteran Is Permitted In The Room At A Time. D. Internet And Computer Access: Internet Access Shall Be Available To Veterans Residing At The Facility. Access Shall Consist Of A Service/speed Rating Of At Least 10 Megabytes Per Second (mbps) Download, 1mbps Upload Or Better. Wireless Or Other Access Shall Be Provided So That It Is Possible For Three (3) Or More Users To Access Internet Services Simultaneously. Facility Shall Provide Hardware (computer(s), Printer, Etc.) To Be Utilized. Veterans Enrolled At The Local Community College Or Taking Online Courses, Should Be Given Priority Of Usage. The Contractor Will Be Responsible For Establishing Hours Of Usage As Well As Setting Any Parental Controls They Deem Essential. E. Environment Of Care Services: The Contractor Must Provide A Clean And Comfortable Environment Of Care That Is Structurally Sound Facility; Does Not Pose Any Threat To The Health And Safety Of The Occupants And Protects Them From The Elements. The Facility Entries And Exit Locations Are Capable Of Being Utilized Without Unauthorized Use And Provide Alternate Means Of Egress In Case Of Fire; Every Room Or Space Will Have Natural Or Mechanical Ventilation; Be Free Of Pollutants In The Air At Levels That Threaten The Health Of Veterans; Provide A Water Supply Free From Contamination; Has Sufficient Sanitary Facilities In Proper Operational Condition, Allowed To Be Used In Privacy, And Are Adequate For Personal Cleanliness And The Disposal Of Human Waste. Facility Must Have Adequate Heating And Or Cooling Mechanisms That Are In Proper Operating Condition; Adequate Natural Or Artificial Illumination To Permit Normal Indoor Activities And To Support The Health And Safety Of Veterans; Provides Sufficient Electrical Sources To Permit Use Of Essential Electrical Appliance While Assuring Safety From Fire. All Housing And Equipment Will Be Maintained In A Sanitary Manner Free From Pests, Insects And Vermin And Will Provide A Warm, Welcoming, And Respectful Atmosphere Through Lighting And Dã©cor. Contractor Ensures That Furniture Is Well Maintained And Comfortable. It Is The Contractor S Responsibility To Maintain A Clean And Comfortable Environment That Meets These Conditions. For Example, The Contractor Would Be Responsible For Alleviating A Bed Bug Infestation By Hiring An Exterminator At Its Own Expense. F. On-site Office Space For Va Liaison: The Contractor Must Provide Designated Onsite Furnished Office Space To A Va Liaison From Va. The Office Space Must Afford The Va Liaison And Veterans Privacy And Confidentiality When Meeting. The Va Liaison Is Expected To Be Onsite At The Contractor Facility Two To Five Days Per Week In Keeping With Va Model Development Program Expectations. G. Transportation: The Contractor Will Ensure That Transportation Is Available For Veterans To Attend Medical/mental Health Appointments, Search For Transitional Or Permanent Housing And Address Other Care Needs. The Contractor Shall Assist The Veterans With Local Transportation Through The Provision Of Bus Passes, Utilization Of Cab Services Or Use Of Contractor Transportation. If Va Staff Determines That Adequate Public Transportation Is Not Available Or Appropriate For A Veteran, The Contractor Shall Coordinate With The Hchv Coordinator Or Their Designated Representative To Arrange For Alternative Transportation. Transportation May Include But Is Not Limited To Va Transportation Services And Rideshare Programs If Available. If Public Transportation And Alternate Va Provided Services Are Not Available Or Appropriate, The Contractor Is Responsible For Transportation. H. Outreach: Outreach Will Be Conducted By The Cers Provider And Va Homeless Outreach Staff In Conjunction With Street Outreach Teams Within Va Catchment Area. Engagement With The Veteran Should Be Goal-directed With Consistent Staff Geared Toward Building Trust And Getting The Veteran To Accept Cers Admission. Medications: Contractor Shall Provide Veterans With Appropriate Space And Security For The Storage Of Medications As Outlined In Vha-10-10115a Hchv Contractor Provider Inspection Template (see D.9 Attachment 9). A List Of Current Medications Will Be Available For Each Resident In The Case Record. Veterans Will Manage Medications But Should Have A Secure Storage Area In Which To Keep Them. (1) The Contractor Shall Have A Written Procedure That Address The Storage While Providing Access To Medications And Safe Disposal Of Medications And Syringes. Each Veteran Shall Be Educated About The Medication Procedures And The Importance Of Safely Storing Their Medications. 6. Additional Contract Requirements: A. The Contractor Shall Comply With The Va Patient S Bill Of Rights As Set Forth In Section 17.34a, Title 38, Code Of Federal Regulations. The Contractor Is Responsible For Maintaining Veterans Privacy And Confidentiality And Must Have Systems In Place That Protect Veteran S Personal Identifying Information And Protected Health Information. This Includes But Is Not Limited To The Following: Having Adequate Private Office Space For Veterans To Meet In Confidence With Their Case Manager; Having Secured Paper And Electronic Filing Systems To Protect Clients Case Records And Other Documentation; Conducting Ongoing Training Of Staff About Maintaining Client Privacy And Confidentiality In All Verbal And Written Communications And Interactions; Ensuring That Non-clinical/non-case Management Facility Staff Have Access To Veteran Information Only As Needed In Order To Meet The Service Requirements Contained In The Contract. B. The Cers Contractor Shall Have The Ability To Accommodate Immediate Admissions 24 Hours Per Day, Seven (7) Days Per Week. If Unable To Verify During Off Tour Hours, Homeless Person Should Be Accepted Conditionally. Within 48 Business Hours, Va Clinical Staff Will Meet With Newly Admitted Individual And Assess For Eligibility And Safety Issues. If Safety Issues Arise Before Assessment, Decision To Exit Individual Based On Safety Concerns Will Be Deferred To Contract Agency Staff. Va Staff Have Right Of Approval/disapproval For Payment For Non-approved Admissions And Non-verified Veterans. C. The Contractor Shall Comply With The Principles Listed In 38 Cfr 17.707(b) To Provide Housing And Supportive Services In A Manner That Is Free From Religious Discrimination. D. Case Management Services: The Contractor Shall Provide, At Minimum, The Following Case Management Services To Veterans In The Program: (1) Engagement Of The Veteran In The Service Planning Process. Contractor Will Carry Responsibility For Interviewing, Counseling And Case Managing Identified Veterans By Conducting Psychosocial Assessments To Identify Treatment Needs Which Affect The Veterans Adjustment To Their Environment And Establish Treatment Goals. (2) Contractor Will Assess The Psychosocial And Environmental Needs Or Dysfunction Secondary To Or Exacerbating The Social, Substance Or Psychiatric Problems, Which Might Contribute To Veterans Readjustment Challenges In The Community. Contractor Establishes And Maintains An Intensive Therapeutic Relationship With The Veteran, Staff, And Community Programs/agencies, And Is Responsible For Formulating Case-management Treatment Goals And Plans That Address Identified Needs, Stressors, And Problems. (3) Contractor Will Conduct High-risk Screening, Psychosocial Assessment, And Treatment Planning Actively Involving The Veteran And Their Family Or Significant Others, In Coordination With The Team Members. Psychosocial Assessments Will Include Goals For Clinical Treatment. Contractor Coordinates And Documents Clinical Case Management And Psychosocial Services And Documents The Overall Effectiveness Of The Case Management Services Provided. Specifically, Contractor Will: (4) Develop A Highly Individualized Service Plan (isp) With The Veteran Consistent With Low Demand Program Goals; The Plan Must Specifically Include Provisions For Veteran Placement Into An Appropriate Transitional Or Permanent Housing Placement Within 30-60 Days Of Admission To The Hchv Contract Residential Care Facility With No More Than 120 Days Without A Planned Reason For Extension. The Housing Placement Planning Must Consider All Appropriate And Available Community-based Housing Options As Well As The Veteran S Preferences Regarding Location And Housing Type. The Plan Should Also Be Focused On Getting The Veteran(s) To Accept Services, Especially Mental Health And Substance Use Services That Will Allow Attainment Of Transitional Or Permanent Housing. Acceptance Of The Services Offered Should Not Be A Condition Of Continued Stay In Cers. (5) Complete A Written Isp Within The First 7 Days Of Program Admission And Signed By The Contractor, The Veteran, And The Va Liaison. (6) Review Isp A Minimum Every Thirty (30) Days Thereafter In A Clinical Meeting With The Veteran. Updated Plans Must By Communicated To The Va Liaison Within 3 Business Days. (7) Make Changes In Plans In Consultation With The Veteran At Weekly Case Management Meetings. Weekly Case Management Meetings With Veterans Will Focus On The Objectives And Tasks In The Isp. Contracted Case Manager Will Provide Veteran With A Written Copy Of Their Weekly Tasks. (8) Screen Each Veteran For Suicidal And Homicidal Risk With Each Contact. This Screening Must Be Documented In Regular Progress Notes In The Contractor S Clinical Service Records. If The Veteran Is A Danger To Him/herself Or Others Contractor Will Take Immediate Steps To Provide Appropriate Intervention. Contractor Will Notify The Va Same Day Or Next Business Day (if After Hours) Of Any Veteran Suicidal Or Homicidal Risk. (9) Coordinate With Va Liaisonâ during Weekly Case Conferences Regarding Updates And Changes In Veterans Care Plans To Foster A Collaborative Relationship With The Vamc And Contractor In Meeting Veterans Needs. Case Conferencing May Be Done In Person Or By Telephonic Conference Calls As Determined By Va Staff. (10) Obtain Relevant Releases Of Information To Communicate And Coordinate Veterans Treatment With Va And Other Community-based Service Providers. (11) Work In Close Collaboration With The Va Liaison To Ensure Veterans Connections To Needed Va Medical, Mental Health, And Substance Abuse Treatment And Care. (12) Contractor Will Take Primary Responsibility For Assisting Veterans In Completing Housing Applications And Other Benefits Paperwork As Needed. Contractor Will Assist Veterans In Obtaining The Needed Documentation Required For Complete Applications Including But Not Limited To, Birth Certificates, Driver S License, Income Verification And Any Additional Information Required By Housing Resources And Potential Income Supports. (13) Contractor Will Accompany Veterans To Housing Interviews, Medical Appointments, And Other Appointments While Working With Veterans To Foster Independence And A Sense Of Self-determination As Appropriate. Contractor Will Provide Transportation For Veterans To Attend Appointments At The Va, Potential Housing Placements, Benefits Agencies, Meetings With Landlords, Etc. (14) The Contractor Will Provide The Following Onsite Therapeutic And Rehabilitative Services Including: Daily Structured Groups And Activities To Promote Social Skills Building And Healthy Lifestyles; Groups Will Be Offered But Are Not Mandatory; Health And Personal Hygiene Maintenance; Monitoring Of Medications; Supportive Social Services, In Collaboration With The Case Managers, Va Or Other Community Resources; Professional Counseling As Required, Including Emphasis On Self-care Skills, Adaptive Coping Skills, Vocational Counseling, In Collaboration With The Va Liaison Or Community Resources As Appropriate; Opportunities For Immediate Learning And/or Development Of Responsible Living With A Goal Of Achieving A More Adaptive Level Of Psychosocial Functioning; Support For An Alcohol And/or Drug-free Lifestyle; Opportunities For Learning, And Internalizing Knowledge Of The Illness And/or Recovery Process; Improving Social Skills; And Improving Personal Relationships; And Opportunities For Client Participation In Community Activities, Volunteer Opportunities, Local Consumer Services, Etc. (15) The Contractor Shall Adapt Therapeutic And Rehabilitative Services To Include Onsite, Va, Or Community Service And Will Provide Transportation For Veterans To Receive Services Such As: Structured Groups And Activities To Promote Social Skills Building And Healthy Lifestyles. Groups May Include Emphasis On Self-care Skills, Adaptive Coping Skills, Vocational Counseling, In Collaboration With The Va Liaison Or Community Resources As Appropriate To Support The Goal Of Obtaining And Maintaining Permanent Housing. E. Contractor Will Notify Va Through The Va Liaison At Va Of Any Critical Incident Occurring With A Veteran Within 24 Hours Of Being Informed Or Made Aware Of The Incident, If Not Sooner. Contractor Will Complete A Written Incident Report Within 48 Hours Of Notification. Incidents Include But Are Not Limited To: Death; Fire; Drug/police Raid; Suicide/suicide Attempt; 911 Call (police/fire Dept./paramedics/other); Drug Overdose; Severe Medical Illness / Emergency; Severe Psychiatric Illness / Emergency; Sexual Assault; Act Of Violence Or Abusive Behavior By Veteran Against Other(s); Abusive Behavior By Veteran Against Staff; Act Of Violence Or Abusive Behavior By Other(s) Against Veteran; Abusive Behavior By Staff Against Veteran; Falls, Accident; Medication Problems Or Adverse Drug Reactions; Or Other Untoward Events. [see D.8, Attachment 8, Incident Report Form.] F. In The Event A Veteran Residing In Hchv Cers Housing Under This Contract Dies, The Contractor Will Promptly Notify The Va Liaison Authorizing Admission And Immediately Assemble, Inventory Using Established Protocol, And Safeguard The Veteran S Personal Effects. The Funds, Deposits, And Effects Left By Veterans Upon The Premises Of The Facility Shall Be Delivered By The Director Or Manager Of The Facility To The Person Or Persons Entitled Thereto Under The Laws Currently Governing The Facility For Making Disposition Of Funds And Effects Left By Veterans Unless The Beneficiary Died Without Leaving A Will, Heirs, Or Next Of Kin Capable Of Inheriting. When Disposition Has Been Made, The Itemized Inventory With A Notation As To The Disposition Has Been Made, They Will Be Immediately Forwarded To The Va Liaison. Property And Funds Wherever Located Vests In And Becomes Property Of The United States In Trust. In These Cases, The Facility Will Forward An Inventory Of Any Such Property And Funds In Its Possession To The Appropriate Va Office And Will Hold Them (except Articles Of Clothing Necessary For Proper Burial) Under Safeguard Until Instructions Are Received From The Va Concerning Disposition. 7. Staffing And Training: The Contractor Shall Employ Sufficient Personnel To Carry Out The Policies, Responsibilities, And Programs Of The Facility. There Must Be, As A Minimum, At Least One (1) Administrative Staff Member Or Designee Of Equivalent Professional Capability, On Duty On The Premises Or Residing At The House And Available For Emergencies 24 Hours A Day, Seven (7) Days A Week. The Contractor Shall Assign To This Contract Personnel That, By Education And Training, And When Required, Certification Or Licensure, Are Qualified To Provide The Services Required By This Pws. The Contractor Must Identify Each Person Functioning As Key Personnel Under This Contract And Provide The Va A Description Of The Services To Be Provided By Such A Person, Together With A Resume Summarizing The Person S Relevant Skills And Experience. During The First 90 Calendar Days Of Contract Performance, The Contractor Shall Make No Substitutions Of Key Personnel Unless The Substitution Is Necessitated By Illness, Death, Or Termination Of Employment. Within 14 Calendar Days After Substitutions Necessitated By Situations Described Above, The Contractor Shall Provide Resumes For The Substitute Key Personnel. For Substitutions Proposed By The Contractor After The Initial 90 Calendar Day Period, The Contractor Shall Provide Resumes For The Substitute Personnel, Together With Any Other Additional Information Requested By The Contracting Officer At Least 15 Calendar Days Before The Substitution Is To Occur. At A Minimum: One (1) Full-time Supervisor/clinical Director With A Minimum Of A Master S Degree In Social Work Or A Related Discipline, Or 24 Months Experience With Preferred Emphasis Working With Homeless Or Other Vulnerable Populations. Responsible For The Overall Functioning Of The Program Including Assurance That All Policies And Procedures Are Being Followed, Coordination Of Weekly Staff Meetings, Management Of Cers Provider Staff And Be Available By Phone 24 Hours Daily, Seven (7) Days A Week. One (1) Full-time Case Manager With A Minimum Of A Bachelor Level Education In Social Work Or Other Human Services Related Field, Or 24 Months Experience With Preferred Emphasis Working With Homeless Or Other Vulnerable Populations To Carry A Maximum Caseload Of 12-15 Veterans Each. Those With Certifications In Substance Use Disorders Should Be Given Preference. One (1) Full-time Licensed Practical Nurse (lpn) Or Equivalent To Manage Medication Flow Charts And Medication Reconciliation. Lpn Will Be Responsible For All Medication Management Duties Of The Veteran(s). Medications May Be Dispensed By Licensed Certified Medication Aides. A Minimum Of One (1) Behavioral Health Technician Or Certified Nursing Aide, Or Certified Medication Technician/aide, Or Administrative Staff Member At The Facility. Staff On Duty Must Remain Awake And Available To Interact With Veterans During Their Work Tour, Whether During The Day Or At Night. Certified Nursing Aides And Certified Medication Aides May Be Used In Lieu Of A Behavioral Health Technician, But There Should Always Be One (1) Staff Member, As A Minimum, On Duty At Any Time. Contractor Staff Members Working Each Shift, At Least One Shall Hold Current Cardiopulmonary Resuscitation (cpr) Certification And Ensure Certification Is Renewed In Accordance With The Issuing Body Or Organization. Copy Of Cpr Certificates Should Be Stored By Contractor And Made Available Upon Request Of Va Personnel. F. Contractor Staff Members Providing Regular Direct Services To Residents Should Adhere To Annual Tb Testing, Precaution Should Be Taken To Ensure Positive Testing Of Employees Are Addressed According To Agency Policies. G. Contractor Shall Provide Safety Training To All Staff To Assist With Identifying Situations That Are Likely To Result In Physical Harm And Approaches To Use When Confronted With A Dangerous Situation. H. Contractor Shall Adhere To Appropriate City And State Requirements For Food Handling And Safety And Contractor Shall Have A Valid Food Handler S Permit Or Certification As Required By Obtained Through The State Of Residence. Copies Of Permits Shall Be Provided To The Cor Upon Request. I. The Contractor Shall Provide An Initial Organizational Chart, Identifying Personnel, Their Position, And Area(s) Of Responsibility To The Contracting Officer Prior To Contract Award. Any Certifications Or Licensure Required Will Be Made Available Upon Request. The Contracting Officer Shall Notify The Contractor Within 15 Calendar Days After Receipt Of Required Information If The Va Refuses To Accept Assigned Contract Personnel. The Contractor Shall Be Responsible For Updating The Organization Chart As Changes In Staff Occur. The Va Reserves The Right To Refuse Or Revoke Acceptance Of Personnel If Personal Or Professional Conduct, Or Lack Of Required Skills Or Experience, Jeopardizes Veteran Care Or Interferes With Regular And Ordinary Operation Of The Facility. J. The Contractor Must Have A Contingency Plan To Address The Replacement Or Substitution For Personnel That Leave The Contractor's Employment Or Are Unable To Provide Performance In Accordance With The Terms And Conditions Of The Resulting Contract. K. Contractor Staff Must Always Maintain Professional Boundaries With The Veteran While Conveying An Attitude Of Genuine Concern And Caring. L. Contractor Staff Must Always Maintain Professional Boundaries With The Veteran While Conveying An Attitude Of Genuine Concern And Caring. M. Contractor Staff Should Under No Circumstances Engage In Sexual Activities Or Sexual Contact With Veterans Or Their Family Members, Whether Such Contact Is Consensual Or Forced. Contractor Should Under No Circumstances Take Unfair Advantage Of Any Professional Relationship Or Exploit Veteran Clients Or Their Family Members To Further Their Personal, Religious, Political, Or Business Interests. Contractor Staff Should Not Engage In Dual Or Multiple Relationships With Veterans Or Their Family Members In Which There Is A Risk Of Exploitation Or Potential Harm To The Veteran Or Veteran Family. Contractor Is Responsible For Taking Steps To Protect Veterans And Their Family Members And Is Responsible For Setting Clear, Appropriate, And Culturally Sensitive Boundaries. N. All Veteran Complaints Or Contract Staff Conduct Incidences Shall Be Reported To The Va Liaison Within 3 Business Days Of The Complaint Or Possible Contract Staff Conduct Incidences. The Contractor Will Provide The Va Liaison With A Written Summary Of The Compliant Or Incident, The Contractor S Response, And A Proposed Resolution. The Va Liaison Will Respond To The Contractor In Writing Within 3 Business Days To Accept, Negotiate Or Decline The Proposed Resolution. In Instances Where The Proposed Resolution Or Response Does Not Appear Sufficient To Resolve The Compliant, The Contracting Officer Will Provide The Contractor With Written Guidance And Timeframe For Resolution. 8. Admissions, Length Of Stay And Discharges A. Rapidly Stabilize Veterans Medical, Mental Health, Substance Abuse And Other Psychosocial Problems By Expediting Placement Of These Veterans Into Safe, Supportive Emergency Housing Is Expected Of This Contract. After Stabilization, Veterans Should Be Placed In Other Appropriate Transitional Or Permanent Housing Quickly (within 30 To 60 Days) With No More Than 120 Days Without A Planned Reason For The Extension. Any Extension Requests Beyond 120 Days Must Be Submitted Within 7 Days Of The End Of Approved Bed Days Of Care And Must Be Approved By The Va Liaison. The Va Liaison Will Not Approve Per Diem For Lengths Of Stay Exceeding 120 Days From The Date Of Admission Unless: (1) There Are Extenuating Clinical Circumstances Beyond The Contractor S Control That Are Barriers To The Veteran S Placement In Housing; And/or (2) There Is Documented Evidence That The Contractor Has Exhausted Every Effort To Place The Veteran In Housing Sooner; And (3) The Va Liaison Has Been Appropriately Advised Of These Efforts Well In Advance Of The 180-day Limit; And (4) The Va Liaison Concurs That The Veteran Will Continue To Derive Therapeutic Benefits From A Continued Stay At The Hchv Contracted Residential Care Facility. [see D.10, Attachment 10, Request For Extension Of Per Diem.] B. Veterans Will Be Screened And Referred To The Contractor By The Va Liaison. Excepting Lack Of Available Beds, The Contractor Will Be Expected To Provide Immediate Admission To Housing And Services To These Veterans 24 Hours Per Day, Seven (7) Days Per Week. The Program Cannot Deny Entry To A Veteran Based On Length Of Abstinence From Alcohol Or Non-prescribed Controlled Substances, Number Of Treatment Episodes, Time Interval Since The Last Program Entry, Legal History, Or Use Of Prescribed Controlled Substances. The Date Of Admission Must Be Approved By The Va Liaison For Billing Purposes. If A Veteran Presents At The Facility During Weekends, At Night, Or A Holiday Day, The Cers Provider May Accept The Veterans. However, Va Staff Has The Right Of Approval Or Disapproval For Payment. Engagement Of Homeless Veterans In The Provision Of Housing Placement, Treatment And Supportive Services Is A Key Element Of The Hchv Cers Program. C. If A Veteran S Length Of Stay Exceeds 120 Days From The Date Of Admission And There Is No Approval From The Va Liaison For Continued Per Diem, The Contractor Will Retain The Responsibility For Finding Suitable Transitional Or Permanent Housing In The Community At Its Own Expense. D. The Contractor Will Seek Approval From The Va Liaison For Any Extension Of Bdoc For Veterans Approaching The End Of Their Approved Bdoc. The Va Liaison Will Not Approve Per Diem For Lengths Of Stay Exceeding 120 Days From The Date Of Admission Unless: (1) There Are Extenuating Clinical Circumstances Beyond The Contractor S Control That Are Barriers To The Veteran S Placement In Housing; And/or (2) There Is Documented Evidence That The Contractor Has Exhausted Every Effort To Place The Veteran In Housing Sooner; And (3) The Va Liaison Has Been Appropriately Advised Of These Efforts Well In Advance Of The 120 Day Limit; And (4) The Va Liaison Concurs That The Veteran Will Continue To Derive Therapeutic Benefits From A Continued Stay At The Hchv Cers Facility. E. Veterans May Be Discharged From Hchv Cers Programs For Positive, Negative, Or Administrative Reasons. The Date Of Discharge Must Be Approved By The Va Liaison For Billing Purposes. The Contractor Shall Provide Discharge Planning And Referrals For Each Veteran, Regardless Of Character Of Discharge From The Facility To Appropriate Community Resources And Services Based Upon A Team Assessment Of Health, Social And Vocational Needs, And The Involvement Of Veterans Families As Appropriate. The Contractor Will Provide Written Exit Information To The Va Liaison Within 24 Hours Of Veteran S Discharge From Cers Program. F. Exit Or Discharge Planning For Each Veteran Will Start At The Time Of Admission Into The Cers Program And Veteran Will Be Involved In The Exit Planning Process. Exit Planning Is For The Veteran To Identify Personal Needs For Obtaining Housing, Continuing Recovery, Care, Treatment, And Services After Exit. Veteran Will Be Provided Clear Information Regarding Exit. Length Of Stay Is Variable Based On Progress Towards Goals, Objectives, And Time Frames Listed In The Treatment Plan. The Contractor Is Responsible For Ensuring That Access Barriers To Continuing Outpatient Care (e.g., Distance, Transportation, Scheduling) Are Reduced Or Eliminated Prior To Exit. All Written Discharge Reports Shall Be Provided To The Crs Liaison Within 24 Hours Of Veteran S Discharge. The Crs Liaison Will Provide It To The Cor. G. Veterans May End Participation In Hchv Cers For Any Of The Following Reasons: (1) The Veteran Has Accomplished The Goals As Defined In The Treatment Plan And Is Prepared For Community Integration With Identified Resources After Exit. (2) The Veteran Requires Treatment Beyond Program Resources And Is To Transition To Another Level Of Care. (3) The Treatment Environment Does Not Meet The Veteran S Expectations Or Needs. (4) The Veteran Requests To Leave Before Treatment Goals Are Met. (5) The Veteran Has A Personal Emergency Necessitating Exit. H. There Are Circumstances When The Contractor And Va May Make A Clinical Decision To Discharge A Veteran Prior To Program Completion. These Circumstances Include: The Veteran Exhibits Dangerous Behavior; The Veteran Has Achieved Maximum Benefit From Treatment In The Program. The Veteran Refuses To Allow Communication Between Va And The Contracted Provider That Is Necessary To Ensure The Safe And Effective Coordination Of Care. The Veteran Has Failed To Adhere To The Rules And The Regulations Of The Program Even After Multiple Warnings And Discussions With Va & Contractor Staff. 9. Performance Monitoring & Inspections A. â â â â â â â â â â  Hchv Performance Metrics With Targets And Descriptive Measures, As Established By The Department Of Veterans Affairs/national Homeless Program Office, Will Be Shared With The Contractor At The Beginning Of Each Fiscal Year. The Data Will Be Reviewed During Quarterly Progress Meetings And An Opportunity Will Be Provided For The Contractor To Offer Feedback On Strategies To Improve Performance. B. Other Performance Metrics Where Data Will Be Shared During Quarterly Reviews Include Bed Utilization, Veteran Length Of Stay, And Program Participant Feedback Regarding Overall Satisfaction With The Contract Provider. C. The Contractor Will Be Expected To Complete A Written Action Plan For Any Performance Measure Not Meeting Established Targets Within 30 Days Of Notification. Progress On Action Plan(s) Will Be Reviewed During Quarterly Progress Meetings. D. Annual Re-inspections Must Occur For Each Hchv Crs Program. E. A Minimum Of Four Unannounced Site Visits Will Be Made Annually By The Va. These Unannounced Site Visits Include: (1) A Visual Safety And Sanitation Inspection Of The Facility Including Meal Preparation Areas, Fire Exits, Sleeping Areas And Medication Storage. Any Safety Or Sanitation Deficiency Must Be Addressed Immediately. (2) Review Of The Contract Provider S Emergency And Disaster Plans To Ensure They Are Up To Date, And That Staff Are Trained In The Procedures Outlined In The Plans. (3) An Audit Of Veteran S Clinical Records Selected Randomly To Ensure Documentation Of Case Management Services And That Other Services Are Being Provided As Required By The Contract Terms. (4) A Review Of Any Veteran Complaints To Ensure That These Have Been Resolved In A Fair, Impartial And Consistent Manner. (5) A Review Of Current Program Participant Feedback Regarding Overall Satisfaction With The Contractor (6) During Quarterly Unannounced Inspections, A Cursory Environmental Review Must Be Conducted. [see D.7, Attachment 7, Environmental Review.] (7) If A Hazardous Condition Or Deficiency Is Noted, The Contractor Must Act To Ensure That Immediate Appropriate Actions Are Taken To Ensure The Safety And Well-being Of The Veterans. (8) Plans Of Correction With Timeframes To Correct Any Deficiency Must Be Submitted By The Contractor Within 15 Days Of Notification And Must Be Approved By The Va. 10. Per Diem, Bed Day Of Care, Billing And Payment A. This Is An Indefinite Delivery, Indefinite Quantity, Firm Fixed Price Contract Since It Is Impossible To Determine With Any Certainty The Number Of Services That Will Be Required Under This Contract. The Period Of Performance For This Contract Will Be For A Base Year Plus Four (4) Option Years. It Is Understood That No Obligation Will Be Incurred By The Va Except For Services Rendered Under This Contract Pursuant To Referrals Issued By The Va For Residential Treatment For Veterans. This Contract Will Serve Up To 52 Homeless Veterans In Need Of Immediate Placement In A Safe Environment With Onsite Supportive Services. The Minimum Value Of Services And Maximum Value Of Services To Be Provided Under This Contract During Each Contract Year Are As Follows. Note Minimum Value Of Services Is Only Applicable To Option Years If The Va, In Its Sole Discretion, Elects To Exercise The Option For That Year. B. Per Diem Or Bed Day Of Care Are Terms Used To Define What The Va Will Pay For The Eligible Veteran S Stay In A Cers Bed And Supportive Services For Each Day The Veteran Resides At The Facility And Receives Services. Unless Specifically Excluded In This Contract, The Bed Day Of Care Rate Established Will Include All Services Listed In This Document And Will Also Include The Services Or Supplies Normally Provided To Other Clients By The Facility Without Extra Charge. It Is The Contractor S Responsibility To Have Appropriate Systems Of Verification Of Services In Place To Justify Invoices And Payments. Any Extension Requests Beyond 120 Days Must Be Submitted Within 7 Days Of The End Of Approved Bed Days Of Care And Must Be Approved By The Va Liaison. C. The Va Can Only Pay For Eligible Veterans (i.e., Veterans Whom Va Refers To The Contractor, Or For Whom Va Authorizes The Provision Of Services) As Determined By The Local Va Hchv Program. No Funding Or Financial Support Will Be Provided For Spouses/partners, Minors, Or Other Dependent Family Members The Veteran Identifies As Part Of His/her Family. The Contractor Will Be Responsible For Any Family Members That Are Allowed To Reside In The Facility With The Veteran And Receive Supportive Services. D. The Contractor May Not Bill The Va And The Va Will Not Pay Per Diem For Beds That Are Used By More Than One Person At A Time, Such As In Shifts. For Example, It Is Not Permissible To Bill The Va For A Bed That Was Used By An Eligible Veteran At Night But Then Given To Someone Else To Sleep In During The Day While The Eligible Veteran Was Attending Appointments Outside Of The Facility. The Contractor May Only Bill The Va For Bed Days Of Care For Authorized Veterans Who Are Actively Residing At The Facility. In The Case Of Veteran Absences, The Following Rules Will Apply: E. The Department Of Veterans Affairs (va) Will Pay Per Diem Up To A Maximum Of 48 Consecutive Hours For The Unscheduled Absence Or 96 Hours For The Scheduled Absence Of A Veteran Under The Following Conditions: (1) Scheduled Absences: To Receive Payment, The Absence Must: Be Pre-planned, Consistent With And Support The Veteran S Individual Service Plan (e.g., Family Reunification, Short Term Medical, Substance Use Disorder (sud) Or Psychiatric Treatment). Have The Reason Documented In The Individual Veteran S Case File, Treatment Record, Or Service Plan. Not Result In The Bed Being Filled By The Provider. Not Be For A Break Or Vacation From Treatment. Not Be Used For Extended Educational Or Employment Circumstances. (f) Not Be Used To Create More Than 4 Consecutive Days Of Absence. (2) Unscheduled Absences: To Receive Payment For An Unscheduled Absence: (a) The Provider Must Have Evidence Of Active Outreach To Locate And Reengage The Veteran And Document The Steps Taken In The Veterans Individual Case File, Treatment Record, Or Service Plan. (b) The Provider May Not Fill The Bed. (c) The Veteran Must Be Discharged From The Hchv Crs Program If Not Located Within 48 Hours. (3) Ineligible Veteran: When A Veteran Is Admitted To A Hchv Crs Program And Found To Be Ineligible For Hchv Crs, Va Will Pay For A Maximum Of 4 Days From The Day Of Admission To Allow The Provider And Hchv Crs Liaison Time To Locate And Arrange Alternate Placement. F. The Contractor Will Have A Plan In Place To Manage Any Missing Veteran Including Identifying If The Veteran Is At High Risk Medically Or Psychologically Including Suspected To Be Under The Influence Of Alcohol Or Drugs, Medical Condition Requiring Medications Such As Diabetes And/or Immediate Emotional Response Resulting In The Veteran Eloping From The Facility. This Would Include Calling 911 To Initiate A Bolo (be On Lookout) Or A Missing Person Report If Deemed Necessary By Contracted Staff That The Veteran Is A High Risk. The Va Liaison Will Be Contacted Immediately The Next Business Day. G. Records And Reports: As Va Exercises Contract Oversight, Attention Will Be Directed To The Adequacy Of Veterans Records. Site Visits By Va Staff Will Periodically Include A Spot Check Of Records To Ensure Contractor Invoices Accurately Reflect The Veteran S Length Of Stay. The Contractor Will Be Responsible For The Following Onsite Records And Reports: Daily Sign-in Sheets Signed By Program Veterans, To Document And Verify Veterans Presence At The Facility For Billing Purposes. Daily Sign-in Sheets Must Be Completed Clearly, Accurately, And Thoroughly With Full Signatures And Monitored To Provide A Full Accounting Of Veterans Stay And Services Received For Billing And Audit Purposes. Daily Sign-in Sheets Will Be Provided Monthly To The Va Cor With Monthly Billing Documentation. In The Event One Or More Veterans Refuses To Sign The Daily Sign-in Sheets Due To Documented Mental Health Problems, An Alternative Method Of Verification May Be Developed On A Case-by-case Basis In Collaboration With Va Cor. The Contractor Shall Maintain An Individual Clinical Record On Each Veteran Housed Under This Contract. The Contractor Must Comply With The Requirements Of The Confidentiality Of Certain Medical Records (38 Usc 7332), And (42 Cfr, Part Ii) When Appropriate, And Shall Be Part Of The Contract. All Case Records Will Be Maintained With Such Security And Confidentiality As Required And Will Be Made Available On A Need-to-know Basis To Appropriate Staff Members Involved With The Treatment Program Of The Veterans Concerned. The Contracting Officer Is The Only Person Authorized To Approve Changes Or Modify Any Of The Requirements Of This Contract. The Contractor Shall Communicate With The Contracting Officer On All Matters Pertaining To Contract Administration. Only The Contracting Officer Is Authorized To Make Commitments Or Issue Changes That Shall Affect Price, Quantity, Or Quality Of Performance Of This Contract. In The Event The Contractor Affects Any Such Change At The Direction Of Any Person Other Than The Contracting Officer Without Authority, No Adjustment Shall Be Made In The Contract Price To Cover An Increase In Costs Incurred As A Result Thereof. H. The Cor Will Be Responsible For The Overall Technical Administration Of This Contract As Outlined In The Cor Delegation Of Authority, Including Monitoring Of The Contractor's Performance. I. All Individual Clinical Records Will Contain An Initial Biopsychosocial Assessment Completed Within 7 Days Of Program Admission. The Assessment And Plan Will Include But Not Be Limited To: All Identifying Data Relevant To The Veteran And His/her Family, Including Medical Problems And Medications, Mental Health Problems And Medications, Substance Use History, Housing History And Preferences, Income Supports Or Benefits, Employment/vocational Issues, Information Relating To The Veteran S Admission Including Reason For Referral, The Targeted Goals For Constructive Changes Which Are To Be Attained During The Residential Rehabilitation Episode, And The Anticipated Length Of Stay, If Known. J. An Initial Isp Completed Within 7 Days Of Program Admission Signed By The Veteran And The Va Liaison. The Plan Must Specifically Include But Will Not Be Limited To: Provisions For Veteran Placement Into An Appropriate Transitional Or Permanent Housing Placement Within 30-60 Days Of Admission To The Hchv Contract Residential Care Facility With No More Than 120 Days Without Planned Reason For Extension. Any Extension Requests Beyond 120 Days Must Be Submitted Within 7 Days Of The End Of Approved Bed Days Of Care And Must Be Approved By The Va Liaison. The Housing Placement Planning Must Consider All Appropriate And Available Community-based Housing Options As Well As The Veteran S Preferences Regarding Location And Housing Type. K. Provisions For The Stabilization And/or Treatment Of Biopsychosocial Issues And Stressors. This May Include Provisions Of Care Within The Contracted Facility, Connections To Va Medical And Mental Health Care, And/or Referrals And Connections To Community-based Resources. L. Relevant Releases Of Information To Communicate And Coordinate Veterans Treatment With Va And Other Community- Based Service Providers. M. Progress Notes For Each Case Management Encounter And Service To Include Information Regarding Progress Toward Meeting The Isp Goals. N. Documentation Of Veteran Participation In Onsite Daily Structured Activities And Groups. O. Updated Isps Every Thirty (30) Days From The Date Of The Initial Plan, To Include Any Measures Of Movement Toward Rehabilitation Goals, With Particular Focus On The Attainment Of Community-based Housing. P. A Final Discharge Summary On Each Veteran Who Leaves The Program Regardless Of Character Of Discharge, To Include A Description Of Beneficial Changes Realized During The Residential Period, Reasons For Leaving, The Veteran S Future Plans, After-care Referrals And Connections, And Follow Up Locator Information. Discharge Summary Should Be Entered Within 2 Weeks Of Veteran Being Discharged. Q. Contractors Will Be Expected To Enter Data Into A Homeless Management Information System (hmis) Web-based Software Application And Bed Totals In The Homeless Inventory Count (see Reference Section). This Data Will Consist Of Information On The Veterans Served And Types Of Supportive Services Provided By Contractors. Contractors Must Treat The Data For Activities Funded By The Va Hchv Contract Residential Care Program Separately From That Of Activities Funded By Other Programs. Contractors Will Be Required To Export Client-level Data For Activities Funded By The Va Hchv Contract Residential Care Program To Va On A Regular Basis. All Veterans Must Be Entered Into Hmis Within 2 Weeks Of Being Entered Into The Contract And Within 2 Weeks Of Being Discharged From The Contract. 11. Va Information And Information System Security/privacy General A. Veterans Serviced Through The Va S Cers Program Must Enter Client Level Data Into The Web Based Dept Of Housing And Urban Development S (hud) Local Community Continuum Of Care (coc) Homeless Management Information System (hmis). Data Entered Must Include, At A Minimum, The Universal Data Elements From The Hmis Data Standards. The Contractor Shall Directly Enter The Required Data Into The System For Each Veteran Placed By The Contract. Additional Information And Guidance Is Contained On Hud S Homelessness Resource Exchange Web Page Located At Http://www.hudhre.info . B. The Information Technology Security Requirements For Certification And Accreditation (authorization) Requirements Do Not Apply, And A Security Accreditation Package Is Not Required. The Contractor, Their Personnel, And Their Subcontractors Shall Be Subject To The Federal Laws, Regulations, Standards, And Va Directives And Handbooks Regarding Information And Information System Security As Delineated In This Contract. 12. Security Incident Investigation The Term Security Incident Means An Event That Has, Or Could Have, Resulted In Unauthorized Access To, Loss Or Damage To Va Assets, Or Sensitive Information, Or An Action That Breaches Va Security Procedures. The Contractor/subcontractor Shall Immediately Notify The Cor And Simultaneously, The Designated Iso And Privacy Officer For The Contract Of Any Known Or Suspected Security/privacy Incidents, Or Any Unauthorized Disclosure Of Sensitive Information, Including That Contained In System(s) To Which The Contractor/subcontractor Has Access. To The Extent Known By The Contractor/subcontractor, The Contractor/subcontractor S Notice To Va Shall Identify The Information Involved, The Circumstances Surrounding The Incident (including To Whom, How, When, And Where The Va Information Or Assets Were Placed At Risk Or Compromised), And Any Other Information That The Contractor/subcontractor Considers Relevant. With Respect To Unsecured Protected Health Information, The Business Associate Is Deemed To Have Discovered A Data Breach When The Business Associate Knew Or Should Have Known Of A Breach Of Such Information. Upon Discovery, The Business Associate Must Notify The Covered Entity Of The Breach. Notifications Need To Be Made In Accordance With The Executed Business Associate Agreement. In Instances Of Theft Or Break-in Or Other Criminal Activity, The Contractor/subcontractor Must Concurrently Report The Incident To The Appropriate Law Enforcement Entity (or Entities) Of Jurisdiction, Including The Va Oig And Security And Law Enforcement. The Contractor, Its Employees, And Its Subcontractors And Their Employees Shall Cooperate With Va And Any Law Enforcement Authority Responsible For The Investigation And Prosecution Of Any Possible Criminal Law Violation(s) Associated With Any Incident. The Contractor/subcontractor Shall Cooperate With Va In Any Civil Litigation To Recover Va Information, Obtain Monetary Or Other Compensation From A Third Party For Damages Arising From Any Incident, Or Obtain Injunctive Relief Against Any Third Party Arising From, Or Related To, The Incident.