Call Center Tenders

Call Center Tenders

Information Service Ad Tender

Services
Civil And Construction...+1Civil Works Others
Bulgaria
Closing Date25 Mar 2024
Tender AmountBGN 342.3 K (USD 194.4 K)
Details: Title: "осигуряване На Софтуерна Поддръжка За Лицензи, По Обособени Позиции" description: Предметът На Обществената Поръчка Е „осигуряване На Софтуерна Поддръжка За Лицензи, По Обособени Позиции“, Както Следва: • Обособена Позиция № 1 С Предмет: „осигуряване На Софтуерна Поддръжка И Право На Ползване На Лицензи За Управление На Информационния Център Иц/call Center/ За Нуждите На Национална Агенция За Приходите (нап)“; • Обособена Позиция № 2 С Предмет: „осигуряване На Софтуерна Поддръжка На Лицензи За Microsoft Sql Server Standard За Нуждите На Гд Грао“; • Обособена Позиция № 3 С Предмет: „осигуряване На Лицензи За Платформа Zoom За Нуждите На Национална Агенция За Приходите (нап)“. **** Общата Прогнозна Стойност На Обществената Поръчка Е В Размер На 393 200,00 Лв. Без Ддс, Разпределена По Обособени Позиции, Както Следва: - Прогнозна Стойност На Обособена Позиция № 1 – 342 300,00 Лв., Без Ддс; - Прогнозна Стойност На Обособена Позиция № 2 – 19 100,00 Лв., Без Ддс; - Прогнозна Стойност На Обособена Позиция № 3 – 31 800,00 Лв. Без Ддс. **** Обществената Поръчка Се Провежда На Основание Чл. 18, Ал. 1, Т. 1, Във Връзка С Чл. 20, Ал. 1, Т. 1, Б. „б” От Закона За Обществените Поръчки (зоп). • Оферти Се Подават Единствено По Обособена Позиция № 1; • Обособена Позиция № 2 Се Възлага По Реда На Индивидуалната Й Стойност, Съгласно Чл. 21, Ал. 6, Във Връзка С Чл. 20, Ал. 4, Т. 3 От Зоп. • Обособена Позиция № 3 Се Възлага По Реда На Индивидуалната Й Стойност, Съгласно Чл. 21, Ал. 6, Във Връзка С Чл. 20, Ал. 4, Т. 3 От Зоп. **** Обособена Позиция № 1 Включва Осигуряване На Софтуерна Поддръжка И Право На Ползване На Лицензи За Управление На Информационния Център Иц/call Center/ За Нуждите На Национална Агенция За Приходите (нап). Описанието На Изискванията Към Обособената Позиция Се Съдържа В Раздел Bt-24-lot И Раздел Bt-300-lot От Обявлението За Поръчка. *** Обособена Позиция № 2 Включва Осигуряване На Софтуерна Поддръжка На Лицензи За Microsoft Sql Server Standard За Нуждите На Главна Дирекция „гражданска Администрация И Административно Обслужване“ (гд Грао) Към Министерство На Регионалното Развитие И Благоустройството (мррб). Вид На Лиценза, Предмет На Поддръжка: 7nq-00267 Sqlsvrstdcore Sa Olp 2lic Nl Gov Corelic Qlfd – 4 Бр. Изискванията Към Изпълнението Са Подробно Описани В Техническата Спецификация На Възложителя По Съответната Обособена Позиция. Сроковете За Изпълнение Са: А) Срокът За Осигуряване На Софтуерна Поддръжка На Лицензите Е До 5 (пет) Работни Дни От Датата На Влизане В Сила На Договора; Б) Срокът На Валидност На Софтуерна Поддръжка Е До 30.01.2027 Г. *** Обособена Позиция № 3 Включва Осигуряването На 50 Бр. Лицензи Тип „pro/mo/host“ За Платформа Zoom (или Еквивалент) За Нуждите На Нап. Изискванията Към Изпълнението Са Подробно Описани В Техническата Спецификация На Възложителя По Съответната Обособена Позиция. Срокът За Осигуряване На Лицензи За Нуждите На Национална Агенция За Приходите (нап) От 14.03.2024 Г., Със Срок На Валидност 36 Месеца.

VETERANS AFFAIRS, DEPARTMENT OF USA Tender

United States
Closing Date26 Jan 2024
Tender AmountRefer Documents 
Details: The Range For This Requirement Is Estimated To Be Between $140m To $180m. Please See The Attached Pws And Rfi Questionnaire Attachment For Additional Information. the Scope Of This Effort Is Mainly Focused On Obtaining Contact Center Staffing For An Established Tier 1 Level Contact Center Leveraging Existing Contact Center Technology/tools. This Does Not Include The Requirement For It Hardware/software To Include Telephony Or Customer Relationship Management Solutions. Tier 1 Support Includes Being The First Line Of Resolution For Technical Call Inquiries And Include Answering General Inquiries About Va Benefits And Services, Directory Assistance, Communicating With Customer Through A Variety Of Communication Channels, Basic Assistance With Navigation Of Online Resources, Triaging Issues For Proper Disposition, Escalation Of Issues Beyond The Tier 1 Level To The Appropriate Resource, Documenting Into A Customer Relationship Management (crm) Tool And Troubleshooting Basic Access Issues. The Contractor Shall Provide Staffing To Tier One Call Centers To Meet Fluctuating Call Volume Operating In Varying Environments Including And Up To 24/7 Support. The Contractor Shall Provide Program Management Support And Baseline Contact Center Support Including Service Recovery. Service Recovery Is A New Focus Area In Va And The Contact Center Is A Leader In That Change Effort. Service Recovery Is The Process Or Reaction Taken To Return An Aggravated, Dissatisfied Customer To A State Of Calm Satisfaction. The Contractor Shall Understand And Have Experience With The Process Of Effectively Engaging Customers To Recover The Damage Done From A Prior Poor Customer Experience. This Could Originate From Direct (i.e., Phone) And Indirect (i.e., Chat, Text, Survey) Customer Interactions. The Contractor Shall Provide Program, And Management Support To Manage, Monitor, And Control All Subsequent Tasks Initiated And Completed By Contractor Staff To Maintain Veo Contact Center Service To Veterans, Their Beneficiaries, Caregivers, Survivors, And Advocates. if Escalation To Tier 2 Is Required Due To The Type Of Call, Tier 2 Services Would Include Specialized Work Requiring Subject Matter Expertise Of The Tier 2 Call Center Agent. Examples Of Work For Tier 2 Services Include But Are Not Limited To: Check Va Claim, Report On The Death Of A Veteran, Questions About Disability Compensation, Change Of Address/email/phone On File With Va, Change Va Direct Deposit Information For Disability Compensation, Pension Benefits, Or Education Benefits, Payment Inquiries, Adding Or Changing Spouse Or Other Dependents, Benefit Letters. other Tier 2 Subject Areas Include But Are Not Limited To: Programs For Homeless Veterans, First Party Billing, And Pharmacy Inquiries, Claim Status, Change Of Contact Info, Appeal Info/status (most Questions/inquiries Related To Champva, Spina Bifida, Children Of Women Vietnam Veterans, Foreign Medical Program, Community Care, Adverse Credit Reporting) if Tier 2 Does Not Resolve The Issue For The Veteran, Then Escalation To Tier 3 Is Required. tier 3 Service Includes But Are Not Limited To: Escalations And Service Recovery, Appeals Calls, Live Agent Chat And Videoconferencing Big Fix Screen Sharing.

DEPT OF THE ARMY USA Tender

Others
United States
Closing Date20 May 2024
Tender AmountRefer Documents 
Details: W912ee - Quarterboat Marine Surveys For Usace-mvk’s Mat Sinking Unit this Is A Combined Synopsis/solicitation For Commercial Items Prepared In Accordance With The Format In Far Subpart 12.6, As Supplemented With Additional Information Included In This Notice. solicitation Number W912ee24q0027 Is Being Issued As A Request For Quote (rfq) With The Intent To Issue One Firm-fixed Price Contract. This Solicitation Is Being Issued As A Total Small Business Set-aside. The Naics For This Requirement Is 541990 – All Other Professional, Scientific And Technical Services, With A Small Business Size Standard Of $19,500,000.00. this Procurement Is Being Conducted In Accordance With Regulations At Far Part 12 – Acquisition Of Commercial Items And Far Part 13 – Simplified Acquisition Procedures. the U.s. Army Corps Of Engineers, Vicksburg District, Has A Requirement For A Contractor To Provide Marine Surveys Of The Usace-mvk’s Quarteboats 9401, 9501, And 9901. The Contractor Shall Be Responsible For Ensuring All Services Provided Under This Contract Are In Accordance With The Terms And Conditions Of The Resultant Contract. all Offerors Shall Submit A Quote With Content As Specified Herein. Quotes Submitted Without The Specified Content May Be Determined Non-responsive And Removed From Further Consideration. Offers Are Encouraged To Review All Clauses And Provisions That Are Incorporated Into This Solicitation. ****special Attention Should Be Focused On Far 52.212-2 Evaluation – Commercial Products, As This Clause Outlines The Evaluation Factors For This Requirement. **** the Government Intends To Make One Award For One Firm Fixed Price Contract. The Government Intends To Award Without Discussions While Reserving The Right To Hold Discussions If Determined Advantageous To The Government. Offerors Are Encouraged To Provide Their Best Proposed Pricing In Their Initial Offer. notes To Offerors: quotes Shall Be Submitted Electronically Via Email, To: Mr. Javonta Roper, Email: Javonta.a.roper@usace.army.mil. all Technical Questions Must Be Submitted Using The Projnet System (see Below). you Are Responsible For Reading All Information Contained In This Solicitation And All Attachments If Any Are Posted With It. offerors Should Check The Sam.gov Web Site Often For Amendments To This Solicitation. offerors Are Responsible For Ensuring Their Quotes Arrive Timely. technical Inquiries And Questions (see Section L For More Information) technical Inquiries And Questions Relating To This Solicitation Are To Be Submitted Via Bidder Inquiry In Projnet At (https://www.projnet.org). Offerors Are Encouraged To Submit Questions Early In The Advertisement Process, In Order To Ensure Adequate Time Is Allotted To Form An Appropriate Response And Amend The Solicitation, If Necessary. Any Questions Submitted Within The 72 Hours Window Of The Solicitation Closing Date Are Not Guaranteed A Response Will Be Provided. To Submit And Review Inquiry Items, Prospective Vendors Will Need To Use The Bidder Inquiry Key Presented Below And Follow The Instructions Listed Below The Key For Access. projnet Title: W912ee24q0027, Quarterboat Marine Surveys For Mat Sinking Unit the Bidder/offeror Inquiry Key Is: W24dtz-4i2a7i specific Instructions For Projnet Bid Inquiry Access: from The Projnet Home Page Linked Above, Click On Quick Add On The Upper Right Side Of The Screen. identify The Agency. This Should Be Marked As Usace. key. Enter The Bidder Inquiry Key Listed Above. email. Enter The Email Address You Would Like To Use For Communication. click Continue. A Page Will Then Open Saying That A User Account Was Not Found And Will Ask You To Create One Using The Provided Form. enter Your First Name, Last Name, Company, City, State, Phone, Email, Secret Question, Secret Answer, And Time Zone. Make Sure To Remember Your Secret Question And Answer As They Will Be Used From This Point On To Access The Projnet System. click Add User. Once This Is Completed You Are Now Registered Within Projnet And Are Currently Logged Into The System. bidders/offerors Are Requested To Review The Specification In Its Entirety, Review The Bidder Inquiry System For Answers To Questions Prior To Submission Of A New Inquiry. The Call Center Operates Weekdays From 8am To 5pm U.s. Central Time Zone (chicago). The Telephone Number For The Call Center Is 800-428-help.

DEPT OF THE ARMY USA Tender

Corrigendum : Closing Date Modified
United States
Closing Date30 Jan 2024
Tender AmountRefer Documents 
Details: W912ee dredge Jadwin Haulage And Hoist Wire this Is A Combined Synopsis/solicitation For Commercial Items Prepared In Accordance With The Format In Far Subpart 12.6, As Supplemented With Additional Information Included In This Notice. solicitation Number W912ee24q0011 Is Being Issued As A Request For Quote (rfq) With The Intent To Issue One Firm-fixed Price Contract. This Solicitation Is Being Issued Under A 100% Small Business Set Aside.  The Naics Code For This Procurement Is 332618, Other Fabricated Wire Product Manufacturing; With A Size Standard Of 500 Employees.  This Procurement Is Being Conducted In Accordance With Regulations At Far Part 12 – Acquisition Of Commercial Items And Far Part 13 – Simplified Acquisition Procedures. the Us Army Corps Of Engineers, Vicksburg District, Requires Wire Rope For The Haulage Winches As Well As The Hoisting Winches For The Dredge Jadwin In Accordance With The Requirements Specified In The Statement Of Work. The Contractor Shall Provide All Plant, Labor, Equipment, Materials, And Supplies Necessary To Furnish The Required Quantities Of Wire Rope. this Requirement Is To Be Delivered 11 Weeks After Receipt Of Order (aro). all Offerors Shall Submit A Quote With Content As Specified Herein. Quotes Submitted Without The Specified Content May Be Determined Non-responsive And Removed From Further Consideration. offers Are Encouraged To Review All Clauses That Are Incorporated Into This Solicitation. ****special Attention Should Be Focused On Far 52.212-2 Evaluation – Commercial Products, As This Clause Outlines The Evaluation Factors For This Requirement. **** the Government Intends To Make One Award For One Firm Fixed Price Contract. Offers For Less Than The Required Delivery Will Not Be Accepted. The Government Intends To Award Without Discussions While Reserving The Right To Hold Discussions If Determined Advantageous To The Government.  Offerors Are Encouraged To Provide Their Best Proposed Pricing In Their Initial Offer. notes To Offerors: bidding Schedule Must Be Returned With Your Quote. quotes Shall Be Submitted Electronically Via Email, To: Alexandria.e.long@usace.army.mil. For Information Concerning This Solicitation, Contact Alexandria Long At The Above Email Or By Phone At 601-631-5642. you Are Responsible For Reading All Information Contained In This Solicitation And All Attachments If Any Posted With It. offerors Should Check The Sam.gov Web Site Often For Modifications To This Solicitation. offerors Are Responsible For Ensuring Their Quotes Arrive Timely.   technical Inquiries And Questions technical Inquiries And Questions Relating To This Solicitation Are To Be Submitted Via Bidder Inquiry In Projnet At (https://www.projnet.org).  Offerors Are Encouraged To Submit Questions Early In The Advertisement Process, In Order To Ensure Adequate Time Is Allotted To Form An Appropriate Response And Amend The Solicitation, If Necessary.  Any Questions Submitted Within The 72 Hours Window Of The Solicitation Closing Date Are Not Guaranteed A Response Will Be Proivded. To Submit And Review Inquiry Items, Prospective Vendors Will Need To Use The Bidder Inquiry Key Presented Below And Follow The Instructions Listed Below The Key For Access.  the Solicitation Number Is: W912ee24q0011, Jadwin Wire Rope the Bidder/offeror Inquiry Key Is: Hdkss8-9x2cfi specific Instructions For Projnet Bid Inquiry Access: from The Projnet Home Page Linked Above, Click On Quick Add On The Upper Right Side Of The Screen. identify The Agency. This Should Be Marked As Usace. key. Enter The Bidder Inquiry Key Listed Above. email. Enter The Email Address You Would Like To Use For Communication. click Continue. A Page Will Then Open Saying That A User Account Was Not Found And Will Ask You To Create One Using The Provided Form. enter Your First Name, Last Name, Company, City, State, Phone, Email, Secret Question, Secret Answer, And Time Zone. Make Sure To Remember Your Secret Question And Answer As They Will Be Used From This Point On To Access The Projnet System. click Add User. Once This Is Completed You Are Now Registered Within Projnet And Are Currently Logged Into The System. bidders/offerors Are Requested To Review The Specification In Its Entirety, Review The Bidder Inquiry System For Answers To Questions Prior To Submission Of A New Inquiry. The Call Center Operates Weekdays From 8am To 5pm U.s. Central Time Zone (chicago). The Telephone Number For The Call Center Is 800-428-help.

DEPT OF THE ARMY USA Tender

Scraps
United States
Closing Date24 May 2024
Tender AmountRefer Documents 
Details: W912ee - Steel Supply For Usace Mat Sinking Unit this Is A Combined Synopsis/solicitation For Commercial Items Prepared In Accordance With Theformat In Far Subpart 12.6, As Supplemented With Additional Information Included In This Notice. Solicitation Number W912ee24q0029 Is Being Issued As A Request For Quote (rfq) With The Intent Toissue One Firm-fixed Price Contract. This Solicitation Is Being Issued As A Total Small Business set-aside. The Naics For This Requirement Is 332312, Fabricated Structural Metal Manufacturing Witha Small Business Size Standard Up To 500 Employees. this Procurement Is Being Conducted In Accordance With Regulations At Far Part 12 – Acquisition Ofcommercial Items And Far Part 13 – Simplified Acquisition Procedures. the U.s. Army Corps Of Engineers, Vicksburg District, Has A Requirement For A Contractor To Deliversteel Material In Support Of An Off-season Project For The Mat Sinking Unit. The Contractor Shallbe Responsible For Ensuring All Supplies And Services Provided Under This Contract Are Inaccordance With The Terms And Conditions Of The Resultant Contract. all Offerors Shall Submit A Quote With Content As Specified Herein. Quotes Submitted Without Thespecified Content May Be Determined Non-responsive And Removed From Further Consideration. Offers Are Encouraged To Review All Clauses And Provisions That Are Incorporated Into This Solicitation. ****special Attention Should Be Focused On Far 52.212-2 Evaluation – Commercial Products, As This Clause Outlines The Evaluationfactors For This Requirement. **** the Government Intends To Make One Award For One Firm Fixed Price Contract. The Government Intends To Award Without Discussions While Reserving The Right To Hold Discussions If Determined Advantageous To The Government. Offerors Are Encouraged To Provide Their Best Proposed Pricing In Their Initial Offer. notes To Offerors: quotes Shall Be Submitted Electronically Via Email, To: Mr. Javonta Roper, Email: Javonta.a.roper@usace.army.mil. all Technical Questions Must Be Submitted Using The Projnet System (see Below). • You Are Responsible For Reading All Information Contained In This Solicitation And All Attachments If Any Are Posted With It. • Offerors Should Check The Sam.gov Web Site Often For Amendments To This Solicitation. • Offerors Are Responsible For Ensuring Their Quotes Arrive Timely. technical Inquiries And Questions technical Inquiries And Questions Relating To This Solicitation Are To Be Submitted Via Bidder Inquiry In Projnet At (https://www.projnet.org). Offerors Are Encouraged To Submit Questions Early In The Advertisement Process, In Order To Ensure Adequate Time Is Allotted To Form An Appropriate Response And Amend The Solicitation, If Necessary. Any Questions submitted Within The 72 Hours Window Of The Solicitation Closing Date Are Not Guaranteed A Response Will Be Provided. To Submit And Review Inquiry Items, Prospective Vendors Will Need To Use The Bidder Inquiry Key Presented Below And Follow The Instructions Listed Below The Key For Access. projnet Title: W912ee24q0029, Steel Supply For Mat Sinking Unit the Bidder/offeror Inquiry Key Is: Afu953-guvnsr specific Instructions For Projnet Bid Inquiry Access: 1. From The Projnet Home Page Linked Above, Click On Quick Add On The Upper Right Side Of The Screen. 2. Identify The Agency. This Should Be Marked As Usace. 3. Key. Enter The Bidder Inquiry Key Listed Above. 4. Email. Enter The Email Address You Would Like To Use For Communication. 5. Click Continue. A Page Will Then Open Saying That A User Account Was Not Found And Will Ask You To Create One Using The Provided Form. 6. Enter Your First Name, Last Name, Company, City, State, Phone, Email, Secret Question, Secret Answer, And Time Zone. Make Sure To Remember Your Secret Question And Answer As They Will Be Used From This Point On To Access The Projnet System. 7. Click Add User. Once This Is Completed You Are Now Registered Within Projnet And Are Currently Logged Into The System. bidders/offerors Are Requested To Review The Specification In Its Entirety, Review The Bidder Inquiry System For Answers To Questions Prior To Submission Of A New Inquiry. The Call Center Operates Weekdays From 8am To 5pm U.s. Central Time Zone (chicago). The Telephone Number For The Call Center Is 800-428-help.

DEPT OF THE ARMY USA Tender

Textile, Apparel and Footwear
United States
Closing Date7 Jun 2024
Tender AmountRefer Documents 
Details: Mat Sinking Unit Estate Mattresses w912ee--this Is A Combined Synopsis/solicitation For Commercial Items Prepared In Accordance With The Format In Far Subpart 12.6, As Supplemented With Additional Information Included In This Notice. solicitation Number W912ee24q0031 Is Being Issued As A Request For Quote (rfq) With The Intent To Issue One Firm-fixed Price Contract. This Solicitation Is Being Issued Under A 100% Small Business Set Aside. The Naics Code For This Procurement Is 337910 - Mattress Manufacturing; With A Size Standard Of 1,000. This Procurement Is Being Conducted In Accordance With Regulations At Far Part 12 – Acquisition Of Commercial Items And Far Part 13 – Simplified Acquisition Procedures. the U.s. Army Corps Of Engineers, Vicksburg District, Requires The Delivery Of 270 Twin Mattresses For The Estate Rooms On The Mat Sinking Unit. All Work Must Be Completed In Accordance With The Statement Of Work That Was Prepared For This Requirement. all Offerors Shall Submit A Quote With Content As Specified Herein. Quotes Submitted Without The Specified Content May Be Determined Non-responsive And Removed From Further Consideration. offers Are Encouraged To Review All Clauses That Are Incorporated Into This Solicitation. ****special Attention Should Be Focused On Far 52.212-2 Evaluation – Commercial Products, As This Clause Outlines The Evaluation Factors For This Requirement. **** the Government Intends To Make One Award For One Firm Fixed Price Contract. Offers For Less Than The Required Delivery Will Not Be Accepted. The Government Intends To Award Without Discussions While Reserving The Right To Hold Discussions If Determined Advantageous To The Government. Offerors Are Encouraged To Provide Their Best Proposed Pricing In Their Initial Offer. notes To Offerors: bidding Schedule Must Be Returned With Your Quote. quotes Shall Be Submitted Electronically Via Email, To: Jeffrey.l.smith-lyon@usace.army.mil. For Information Concerning This Solicitation, Contact Jeff Smith-lyon At The Above Email Or By Phone At 601-631-7264. you Are Responsible For Reading All Information Contained In This Solicitation And All Attachments If Any Posted With It. offerors Should Check The Sam.gov Web Site Often For Modifications To This Solicitation. offerors Are Responsible For Ensuring Their Quotes Arrive Timely. technical Inquiries And Questions technical Inquiries And Questions Relating To This Solicitation Are To Be Submitted Via Bidder Inquiry In Projnet At (https://www.projnet.org). Offerors Are Encouraged To Submit Questions Early In The Advertisement Process, In Order To Ensure Adequate Time Is Allotted To Form An Appropriate Response And Amend The Solicitation, If Necessary. Any Questions Submitted Within The 72 Hours Window Of The Solicitation Closing Date Are Not Guaranteed A Response Will Be Proivded. To Submit And Review Inquiry Items, Prospective Vendors Will Need To Use The Bidder Inquiry Key Presented Below And Follow The Instructions Listed Below The Key For Access. the Solicitation Number Is: W912ee24q0031, Msu Estate Mattresses the Bidder/offeror Inquiry Key Is: 88gjw4-82wfv9 specific Instructions For Projnet Bid Inquiry Access: from The Projnet Home Page Linked Above, Click On Quick Add On The Upper Right Side Of The Screen. identify The Agency. This Should Be Marked As Usace. key. Enter The Bidder Inquiry Key Listed Above. email. Enter The Email Address You Would Like To Use For Communication. click Continue. A Page Will Then Open Saying That A User Account Was Not Found And Will Ask You To Create One Using The Provided Form. enter Your First Name, Last Name, Company, City, State, Phone, Email, Secret Question, Secret Answer, And Time Zone. Make Sure To Remember Your Secret Question And Answer As They Will Be Used From This Point On To Access The Projnet System. click Add User. Once This Is Completed You Are Now Registered Within Projnet And Are Currently Logged Into The System. bidders/offerors Are Requested To Review The Specification In Its Entirety, Review The Bidder Inquiry System For Answers To Questions Prior To Submission Of A New Inquiry. The Call Center Operates Weekdays From 8am To 5pm U.s. Central Time Zone (chicago). The Telephone Number For The Call Center Is 800-428-help.

National Database And Registration Authority NADRA Tender

Others
Pakistan
Closing Date10 Jun 2024
Tender AmountRefer Documents 
Details: 1. National Database And Registration Authority (nadra), Ministry Of Interior, Government Of Pakistan Invites Sealed Bids From Eligible Bidder And Oem/authorized Partner (for Lot-1 Only) Registered Income Tax & Sales Tax And Who Are Active Tax Payers List (atl) With 100% Compliance Of The Fbr For Supply Of Following Items For Nadra Hq (call Center-islamabad) And Its Related Sub Offices Karachi, Lahore & Swat Call Centers; Lot Item Qty 1. It Equipment Computer System 31 2. Hardware Scanner With Adf 1 Laser Jet Printer (all In One) 1 Paper Shredder 1 3. Communication Devices Ip Phone (polycom) 62 Head Set (monaural) With Connecting Cable 161 4. Miscellaneous Items 2 Ton Dc Invertor (air Conditioner With Installation) 1 1.5 Ton Dc Invertor (air Conditioner With Installation) 2 Water Dispenser 5 Microwave Oven 2 Fridge/refrigerator 1 Vacuum Cleaner 1 5. Renovation Wall Jute Cloth 95 Wall Paper 5x36 With Installation 3 False Celling 755sq.ft With Installation 755 Sq. Ft Work Station Repairing/polishing 13 2x3 Table Office/computer Table 2 Roller Blinds Per Sq.ft (for Small Windows 3? X 6?) With Installation 2 Roller Blinds Per Sq.ft (for Large Windows 5? X 10?) With Installation 4 Floor Tiling (1650sq.ft) With Installation 1650 Sq. Ft 2. The Bidding Documents Contain Detailed Specification, Instruction, Conditions And Forms For Participating In The Bid. The Bid Documents (complete Set) Can Be Purchased By The Bidder Upon A Written Request On Bidder?s Official Letter Head Addressed To The Head Of Department (nadra Procurement & Stores) At Given Address & Upon Payment Of A Non-refundable Fee Of Rs.2000/- Into Nadra Bank Account And Provision Of Deposit Slip To Nadra Office: Bank Hbl Account Title: Nadra Headquarters Account # 0004600051009601. The Bidding Documents Are Also Available On Nadra Official Website For The Interested Bidders Which Can Be Viewed And Downloaded From Tenders.nadra.gov.pk Without Any Cost. 3. Rupees 350/- Additional (courier Charges) To Be Deposited By The Out Stationed Bidders For The Purpose To Purchase Complete Set Of Bidding Documents. The Complete Set Of Bidding Documents Will Be Sent Via Courier Services. Request For The Same Must Reach At Least 07 Working Days Before Closing Date Of Tender Else Any Delay Liability Cannot Be Claimed. 4. The Bids, Prepared In Accordance With The Instructions In The Bidding Documents, Must Reach At The Address Mentioned Below On Or Before 1100 Hours On 10th June, 2024. Bids Will Be Opened On Same Day At 1130 Hours. This Advertisement Is Also Available On Ppra Website At Www.ppra.org.pk. 5. All The Vendors Are Requested To Provide Request For Issuance Of Tender Documents On Company Letter Head Including Nomination Of Authorized Representative (name & Designation) For Presence At Tender Opening. At The Time Of Tender Opening Company Representative Must Possess Company Employee Card. 6. Nadra Reserves The Right To Reject All The Bids As Per Rule 33 Of Ppra 2004. Rs.250,000/- For Lot 1 Rs.15,000/- For Lot 2 Rs.200,000/- For Lot 3 Rs.50,000/- For Lot 4 Rs.50,000/- For Lot 5

DEPT OF THE ARMY USA Tender

Machinery and Tools...+1Automobiles and Auto Parts
Corrigendum : Closing Date Modified
United States
Closing Date5 Aug 2024
Tender AmountRefer Documents 
Details: W912ee-tensas-cocodrie Pumping Plant Motor this Is A Combined Synopsis/solicitation For Commercial Items Prepared In Accordance With The Format In Far Subpart 12.6, As Supplemented With Additional Information Included In This Notice. solicitation Number W912ee24q0038-0001 Is Being Issued As A Request For Quote (rfq)that Extends The Offer Due Date To Monday, 5 August 2024 At 4:00 Pm Cst And Revises This To A 100% Small Business Set-aside. The Naics For This Requirement Is 335999 - All Other Miscellaneous Electrical Equipment And Component Manufacturing, With A Small Business Size Standard Of Number Of Employees 600. This Procurement Is Being Conducted In Accordance With Regulations At Far Part 12 – Acquisition Of Commercial Items And Far Part 13 – Simplified Acquisition Procedures. the U.s. Army Corps Of Engineers, Vicksburg District, Has A Requirement Is To Supply And Deliver Hardware For A Vent Louver System At The Tensas- Cocodrie Pumping Plant (tcpp) In Monterey, Louisiana. Meeting The Specifications Stated In The Statement Of Work. The Contractor Shall Be Responsible For Ensuring All Products And Services Provided Under This Contract Are In Accordance With The Terms And Conditions Of The Contract And Conform To The Manufacturer’s Specifications And Industry Standard Practices. all Offerors Shall Submit A Quote With Content As Specified Herein. Quotes Submitted Without The Specified Content May Be Determined Non-responsive And Removed From Further Consideration. Offers Are Encouraged To Review All Clauses That Are Incorporated Into This Solicitation. ****special Attention Should Be Focused On Far 52.212-2 Evaluation – Commercial Products, As This Clause Outlines The Evaluation Factors For This Requirement. **** the Government Intends To Make One Award For One Firm Fixed Price Contract. The Government Intends To Award Without Discussions While Reserving The Right To Hold Discussions If Determined Advantageous To The Government. Offerors Are Encouraged To Provide Their Best Proposed Pricing In Their Initial Offer. notes To Offerors: quotes Shall Be Submitted Electronically Via Email, To: Jasmine.lewis@usace.army.mil. all Technical Questions Must Be Submitted Using The Projnet System (see Below). you Are Responsible For Reading All Information Contained In This Solicitation And All Attachments If Any Are Posted With It. offerors Should Check The Sam.gov Web Site Often For Amendments To This Solicitation. offerors Are Responsible For Ensuring Their Quotes Arrive Timely. technical Inquiries And Questions (see Section L For More Information) technical Inquiries And Questions Relating To This Solicitation Are To Be Submitted Via Bidder Inquiry In Projnet At (https://www.projnet.org). Offerors Are Encouraged To Submit Questions Early In The Advertisement Process, In Order To Ensure Adequate Time Is Allotted To Form An Appropriate Response And Amend The Solicitation, If Necessary. Any Questions Submitted Within The 72 Hours Window Of The Solicitation Closing Date Are Not Guaranteed A Response Will Be Provided. To Submit And Review Inquiry Items, Prospective Vendors Will Need To Use The Bidder Inquiry Key Presented Below And Follow The Instructions Listed Below The Key For Access. projnet Title: W912ee24q0038, Tcpp Vent Louver Motor. the Bidder/offeror Inquiry Key Is: 94rb25-wyx69f specific Instructions For Projnet Bid Inquiry Access: from The Projnet Home Page Linked Above, Click On Quick Add On The Upper Right Side Of The Screen. identify The Agency. This Should Be Marked As Usace. key. Enter The Bidder Inquiry Key Listed Above. email. Enter The Email Address You Would Like To Use For Communication. click Continue. A Page Will Then Open Saying That A User Account Was Not Found And Will Ask You To Create One Using The Provided Form. enter Your First Name, Last Name, Company, City, State, Phone, Email, Secret Question, Secret Answer, And Time Zone. Make Sure To Remember Your Secret Question And Answer As They Will Be Used From This Point On To Access The Projnet System. click Add User. Once This Is Completed You Are Now Registered Within Projnet And Are Currently Logged Into The System. bidders/offerors Are Requested To Review The Specification In Its Entirety, Review The Bidder Inquiry System For Answers To Questions Prior To Submission Of A New Inquiry. The Call Center Operates Weekdays From 8am To 5pm U.s. Central Time Zone (chicago). The Telephone Number For The Call Center Is 800-428-help.

DEPT OF THE ARMY USA Tender

United States
Closing Date24 Aug 2024
Tender AmountRefer Documents 
Details: M/v Harrison Injectors Supply + Install this Is A Combined Synopsis/solicitation For Commercial Items Prepared In Accordance With The Format In Far Subpart 12.6, As Supplemented With Additional Information Included In This Notice. solicitation Number W912ee23q0051 Is Being Issued As A Request For Quote (rfq) With The Intent To Issue One Firm-fixed Price Contract. This Solicitation Is Being Issued Under A Service-disabled Veteran Set Aside. The Naics Code For This Procurement Is 811310 - Other Commercial And Industrial Machinery And Equipment Rental And Leasing; With A Size Standard Of $12,500,000.00. This Procurement Is Being Conducted In Accordance With Regulations At Far Part 12-acquisition Of Commercial Items And Far Part 13-simplified Acquisition Procedures. the M/v Harrison Of The Revetment Branch In The Usace Vicksburg District Requires The Supply And Install Of 16 Injectors For The M/v Harrison’s Main Engines. The Injectors Are Due For Replacement And Need To Be Installed No Later Than June 27, 2025. Injectors Shall Be New Or Remanufactured Caterpillar Parts. No Aftermarket Parts Are Allowed. Parts Shall Come With Standard One-year Caterpillar Warranty. The Contractor Shall Assume Possession Of Existing Injectors Cores So That Usace Will Receive Core Credit On Parts Purchase. offers Are Encouraged To Review All Clauses That Are Incorporated Into This Solicitation. Special Attention Should Be Focused On Far 52.212-2 Evaluation-commercial Products, As This Clause Outlines The Evaluation Factors For This Requirement. complete Project Specifications And Bidding Schedule Are Posted As An Attachment To This Solicitation. the Government Intends To Make One Award For One Firm Fixed Price Contract. Offers For Less Than The Required Delivery Will Not Be Accepted. The Government Intends To Award Without Discussions While Reserving The Right To Hold Discussions If Determined Advantageous To The Government. Offerors Are Encouraged To Provide Their Best Proposed Pricing In Their Initial Offer. all Offerors Shall Submit A Quote With Content As Specified Herein. Quotes Submitted Without The Specified Content May Be Determined Non-responsive And Removed From Further Consideration. Offers Are Encouraged To Review All Clauses That Are Incorporated Into This Solicitation. ****special Attention Should Be Focused On Far 52.212-2 Evaluation – Commercial Products, As This Clause Outlines The Evaluation Factors For This Requirement. **** the Government Intends To Make One Award For One Firm Fixed Price Contract. The Government Intends To Award Without Discussions While Reserving The Right To Hold Discussions If Determined Advantageous To The Government. Offerors Are Encouraged To Provide Their Best Proposed Pricing In Their Initial Offer. notes To Offerors: quotes Shall Be Submitted Electronically Via Email, To: Jasmine.lewis@usace.army.mil. all Technical Questions Must Be Submitted Using The Projnet System (see Below). you Are Responsible For Reading All Information Contained In This Solicitation And All Attachments, If Any Are Posted With It. offerors Should Check The Sam.gov Web Site Often For Amendments To This Solicitation. offerors Are Responsible For Ensuring Their Quotes Arrive Timely. technical Inquiries And Questions (see Section L For More Information) technical Inquiries And Questions Relating To This Solicitation Are To Be Submitted Via Bidder Inquiry In Projnet At (https://www.projnet.org). Offerors Are Encouraged To Submit Questions Early In The Advertisement Process, In Order To Ensure Adequate Time Is Allotted To Form An Appropriate Response And Amend The Solicitation, If Necessary. Any Questions Submitted Within The 72 Hours Window Of The Solicitation Closing Date Are Not Guaranteed A Response Will Be Provided. To Submit And Review Inquiry Items, Prospective Vendors Will Need To Use The Bidder Inquiry Key Presented Below And Follow The Instructions Listed Below The Key For Access. projnet Title: W912ee24q0051, M/v Harrison Injectors Supply + Install. the Bidder/offeror Inquiry Key Is: K8ki94-4ptub6 specific Instructions For Projnet Bid Inquiry Access: from The Projnet Home Page Linked Above, Click On Quick Add On The Upper Right Side Of The Screen. identify The Agency. This Should Be Marked As Usace. key. Enter The Bidder Inquiry Key Listed Above. email. Enter The Email Address You Would Like To Use For Communication. click Continue. A Page Will Then Open Saying That A User Account Was Not Found And Will Ask You To Create One Using The Provided Form. enter Your First Name, Last Name, Company, City, State, Phone, Email, Secret Question, Secret Answer, And Time Zone. Make Sure To Remember Your Secret Question And Answer As They Will Be Used From This Point On To Access The Projnet System. click Add User. Once This Is Completed You Are Now Registered Within Projnet And Are Currently Logged Into The System. bidders/offerors Are Requested To Review The Specification In Its Entirety, Review The Bidder Inquiry System For Answers To Questions Prior To Submission Of A New Inquiry. The Call Center Operates Weekdays From 8am To 5pm U.s. Central Time Zone (chicago). The Telephone Number For The Call Center Is 800-428-help.

FEDERAL ACQUISITION SERVICE USA Tender

Others
Corrigendum : Closing Date Modified
United States
Closing Date30 Oct 2024
Tender AmountRefer Documents 
Details: This Acquisition Is In Support Of The Military Onesource Program For Military Members And Their Families, Similar To A Commercial Employee Assistance Program (eap). This Program Provides Members Of The Armed Forces And Their Families, About 4.7 Million Persons Or “participants” At Locations Worldwide, With A Broad Array Of Information And Referrals To Both Military And Civilian Resources As Well As Counseling Services. Through One Centralized Source, The Services Provided By Military Onesource Are Available 24 Hours A Day, Seven Days A Week (24/7), Via The Internet, Telephone (i.e., 800 Number And Collect Calls), Electronic Mail (e-mail), Postal Mail, Secure Real-time Messaging (i.e., Chat), Artificial Intelligence (ai) Chatbot, And, If Requested, Face-to-face Counseling. This Is A Dynamic Environment Encompassing Comprehensive Support Systems Related To Military Members And Their Families. the Naics Code For This Effort Is 624190 - Other Individual And Family Services. The Product Service Code (psc) Is G099- Other Social Services. This Contract Will Have A One-year Base Period And Four, One-year Option Periods. this Contract Will Be A Combination Of Firm-fixed Price (ffp), Firm-fixed Unit Price (ffup), Time And Materials (t&m) And Labor Hour (lh) Contract Line-item Numbers (clins). The Following Is A List Of Tasks Under These Clins: program Management call Center Operations And Support information Technology (it) Ops Management counseling And Coaching situational/problem Solving Counseling: In-person situational/problem Solving Counseling: Telephonic/online health And Wellness Coaching: Telephonic/online financial Counseling: In-person financial Counseling: Telephonic/online (includes Tax Consultations) additional Counseling And Coaching situational/problem Solving Counseling: In-person situational/problem Solving Counseling: Telephonic/online health And Wellness Coaching: Telephonic/online financial Counseling: In-person financial Counseling: Telephonic/online (includes Tax Consultations) strategic Outreach strategic Outreach Labor strategic Outreach Long-distance Travel (travel To Support Strategic Outreach Efforts) strategic Outreach Other Direct Costs (odcs) field Consultant Program program Study And Evaluation Support Labor outside The Continental United States (oconus) Travel Odc childcare Support ourrelationship Licenses And Maintenance Fees ourrelationship Registration And Management Support ourrelationship Couples Coaching
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