Call Center Tenders

Details: Title: Servizio Cup description: Servizio Di Durata Quinquennale Di “gestione Del Cup Aziendale, Comprendente Le Attività Di Sportelleria, Back Office, Incasso Ticket, Call Center Ed Altri Servizi Di Supporto Informatici” Dell’a.o.r.n. Santobono - Pausilipon - Importo A Base D'asta € 7.500.000,00

Details: Title: Dienstleistungen Im Bereich Kundenservice description: Annahme, Bearbeitung Und Beauskunftung Von Kundenkontakten Auf Basis Eines Rahmenvertrages (kurz Rv) Je Los; Die Lose Gliedern Sich Dabei Wie Folgt:los 1: Allgemeiner Fachlicher Kundensupport Im Bereich Call Centerlos 2: Kundensupport Für Kampagnengeschäft Im Bereich Call Center

Details: Title: Servizio Cup description: Servizio Di Durata Quinquennale Di “gestione Del Cup Aziendale, Comprendente Le Attività Di Sportelleria, Back Office, Incasso Ticket, Call Center Ed Altri Servizi Di Supporto Informatici” Dell’a.o.r.n. Santobono - Pausilipon - Importo A Base D'asta € 7.500.000,00

Description: The Department Of Labor, On Behalf Of The Office Of Worker’s Compensation (owcp), Intends To Negotiate And Award A Sole Source, Firm Fixed Price (ffp) Contract For Workers’ Compensation Medical Bill Processing To Acentra Health, Llc (acentra), 1600 Tysons Blvd Ste 1000, Mclean, Va 22102, Under The Authority Of Far 6.302-1 Which States, “only One Responsible Source And No Other Supplies Or Services Will Satisfy Agency Requirements.” medical Bill Processing Services Include Tasks Such As Supporting Centralized Mailroom And Call Center Activities, Administering Disability Compensation Programs, And Processing Bills Using One Centralized Process With Customization. The Contractor Will Process Bills, Respond To All Inquiries Regarding Bills, Requests For Adjustments, Authorization Of Services, Suspense Resolution, Provider Enrollment And Maintenance, And Appeals Processing For Owcp Programs. The Period Of Performance Will Consist Of A 12-month Base Period, Two 12-month Option Periods, And One 6-month Option Period, Beginning 05/01/2025. the North American Industry Classification System (naics) Code For This Requirement Is 524298 With The Size Standard Of $30,500,000.00. this Notice Of Intent To Award A Sole Source Contract Is Not A Request For Competitive Quotes. There Will Be No Solicitation Available For Competitive Quotes. Phone Calls Will Not Be Accepted. The Point Of Contact For This Action Is Emily Bear – Contracting Officer, Who Can Be Reached At: Bear.emily.e@dol.gov. Interested Parties May Express Their Interest And Provide A Capabilities Statement Nlt March 12, 2025 At 11:00 Am (est). A Determination Not To Compete This Proposed Contract Upon Responses To This Notice Is Solely Within The Discretion Of The Government.

Details: Title: Procedura Aperta Ex. Art. 71 Dlgs 36/2023 Per Assegnazione Del Servizio Triennale Di Recupero Stragiudiziale Dei Crediti Dell'azienda Usl Di Modena description: Procedura Aperta Per L'affidamento Del Servizio Triennale Del Recupero Stragiudiziale Dei Crediti Per Mancato Pagamento Ticket, Prestazioni Specialistiche E Call Center

Details: Title: Procedura Aperta Ex. Art. 71 Dlgs 36/2023 Per Assegnazione Del Servizio Triennale Di Recupero Stragiudiziale Dei Crediti Dell'azienda Usl Di Modena description: Procedura Aperta Per L'affidamento Del Servizio Triennale Del Recupero Stragiudiziale Dei Crediti Per Mancato Pagamento Ticket, Prestazioni Specialistiche E Call Center

Details: Title: Procedura Aperta Ex. Art. 71 Dlgs 36/2023 Per Assegnazione Del Servizio Triennale Di Recupero Stragiudiziale Dei Crediti Dell'azienda Usl Di Modena description: Procedura Aperta Per L'affidamento Del Servizio Triennale Del Recupero Stragiudiziale Dei Crediti Per Mancato Pagamento Ticket, Prestazioni Specialistiche E Call Center

Details: The Call Center Operations Group (ccog), Within The Centers For Medicare And Medicaid Services (cms), Is Pleased To Provide This“save The Date”and Invitation To Current And Prospective Contractors To Attend A Virtual Industry Day To Share Important Information On Upcoming Call Center Systems Solicitations On Thursday, January 16, 2025, From 10:00am-11:30pm Est. ccog Operates A Nationwide Toll-free, Multi-channel Contact Center Available 24/7/365 Across Multiple Locations To Meet National Program Objectives And Comply With Legislative Mandates. Currently The Next Generation Desktop (ngd), A Web-based Oracle Siebel Customer Relationship Management (crm) Application, Is Utilized By Customer Service Representatives Within A Multi-channel Contact Center For Assisting Medicare Beneficiaries And Marketplace Consumers. Ccog Welcomes Prospective Contractors To Learn More About The Upcoming Solicitations That Will Support The Next Generation Desktop (ngd) Applications, And Gain Insights Into The Coming Approach. Industry Day Participants Will Have The Opportunity To Gain Key Insights Into The Current Contract Model, And The Two Upcoming Solicitations: next Generation Desktop (ngd) Operations, Maintenance, And Crm Modernization hosting Of The Various Systems That Support The Call Center, Including The Next Generation Desktop to Register For The Industry Day, Please Email Lauren Holsey (lauren.holsey@cms.hhs.gov) And Patrick Forgione (patrick.forgione1@cms.hhs.gov). Further Information And Registration Details Will Be Provided.

Description: W912ee fy25 Lease Of Survey Vessel For Dredge Jadwin this Is A Combined Synopsis/solicitation For Commercial Items Prepared In Accordance With The Format In Far Subpart 12.6, As Supplemented With Additional Information Included In This Notice. solicitation Number W912ee25q0002 Is Being Issued As A Request For Quote (rfq) With The Intent To Issue One Firm-fixed Price Contract. This Solicitation Is Being Issued Under A 100% Small Business Set Aside. The Naics Code For This Procurement Is 532411 - Commercial Air, Rail, And Water Transportation Equipment Rental And Leasing; With A Size Standard Of $45,500,000.00. This Procurement Is Being Conducted In Accordance With Regulations At Far Part 12 – Acquisition Of Commercial Items And Far Part 13 – Simplified Acquisition Procedures. the U.s. Army Corps Of Engineers, Vicksburg District, Requires The Lease Of One Survey Vessel With Operating Personnel. All Work Must Be Completed In Accordance With The Statement Of Work That Was Prepared For This Requirement. all Offerors Shall Submit A Quote With Content As Specified Herein. Quotes Submitted Without The Specified Content May Be Determined Non-responsive And Removed From Further Consideration. offers Are Encouraged To Review All Clauses That Are Incorporated Into This Solicitation. ****special Attention Should Be Focused On Far 52.212-2 Evaluation – Commercial Products, As This Clause Outlines The Evaluation Factors For This Requirement. **** the Government Intends To Make One Award For One Firm Fixed Price Contract. Offers For Less Than The Required Delivery Will Not Be Accepted. The Government Intends To Award Without Discussions While Reserving The Right To Hold Discussions If Determined Advantageous To The Government. Offerors Are Encouraged To Provide Their Best Proposed Pricing In Their Initial Offer. notes To Offerors: bidding Schedule Must Be Returned With Your Quote. quotes Shall Be Submitted Electronically Via Email, To: Judy.m.huell@usace.army.mil And Richard. B. Hester@usace.army.mil. For Information Concerning This Solicitation, Contact Judy Huell And Brent Hester At The Above Email. you Are Responsible For Reading All Information Contained In This Solicitation And All Attachments If Any Posted With It. offerors Should Check The Sam.gov Web Site Often For Modifications To This Solicitation. offerors Are Responsible For Ensuring Their Quotes Arrive Timely. technical Inquiries And Questions technical Inquiries And Questions Relating To This Solicitation Are To Be Submitted Via Bidder Inquiry In Projnet At (https://www.projnet.org). Offerors Are Encouraged To Submit Questions Early In The Advertisement Process, In Order To Ensure Adequate Time Is Allotted To Form An Appropriate Response And Amend The Solicitation, If Necessary. Any Questions Submitted Within The 72 Hours Window Of The Solicitation Closing Date Are Not Guaranteed A Response Will Be Provided. To Submit And Review Inquiry Items, Prospective Vendors Will Need To Use The Bidder Inquiry Key Presented Below And Follow The Instructions Listed Below The Key For Access. the Solicitation Number Is: W912ee25q0002, Lease Of One Survey Vessel With Operating Personnel the Bidder/offeror Inquiry Key Is:595ijn-5hu5zi specific Instructions For Projnet Bid Inquiry Access: from The Projnet Home Page Linked Above, Click On Quick Add On The Upper Right Side Of The Screen. identify The Agency. This Should Be Marked As Usace. key. Enter The Bidder Inquiry Key Listed Above. email. Enter The Email Address You Would Like To Use For Communication. click Continue. A Page Will Then Open Saying That A User Account Was Not Found And Will Ask You To Create One Using The Provided Form. enter Your First Name, Last Name, Company, City, State, Phone, Email, Secret Question, Secret Answer, And Time Zone. Make Sure To Remember Your Secret Question And Answer As They Will Be Used From This Point On To Access The Projnet System. click Add User. Once This Is Completed You Are Now Registered Within Projnet And Are Currently Logged Into The System. bidders/offerors Are Requested To Review The Specification In Its Entirety, Review The Bidder Inquiry System For Answers To Questions Prior To Submission Of A New Inquiry. The Call Center Operates Weekdays From 8am To 5pm U.s. Central Time Zone (chicago). The Telephone Number For The Call Center Is 800-428-help.

Description: W912ee track Roller Bearing Supply this Is A Combined Synopsis/solicitation For Commercial Items Prepared In Accordance With The Format In Far Subpart 12.6, As Supplemented With Additional Information Included In This Notice. solicitation Number W912ee25qa016 Is Being Issued As A Request For Quote (rfq) With The Intent To Issue One Firm-fixed Price Contract. This Solicitation Is Being Issued Under A 100% Women Owned Small Business Set Aside. The Naics Code For This Procurement Is 332991, Ball And Roller Bearing Manufacturing, With A Small Business Size Standard Of 1,250 Employees. This Procurement Is Being Conducted In Accordance With Regulations At Far Part 12 – Acquisition Of Commercial Items And Far Part 13 – Simplified Acquisition Procedures. the Mat Sinking Unit Requires The Purchase Of Two Hundred (200) Each Of The Cylinder Track Roller Ptry-2.50e-ss. This Is A Procal Innovations Bearing. An Equivalent Bearing May Be Offered If It Has The Same Characteristics Listed In The Statement Of Work Requirements. All Bearings Shall Be Delivered To The Address Listed On The Statement Of Work No Later Than June 30, 2025. All Work Must Be Completed In Accordance With The Statement Of Work That Was Prepared For This Requirement. all Offerors Shall Submit A Quote With Content As Specified Herein. Quotes Submitted Without The Specified Content May Be Determined Non-responsive And Removed From Further Consideration. offers Are Encouraged To Review All Clauses That Are Incorporated Into This Solicitation. ****special Attention Should Be Focused On Far 52.212-2 Evaluation – Commercial Products, As This Clause Outlines The Evaluation Factors For This Requirement.**** the Government Intends To Make One Award For One Firm Fixed Price Contract. Offers For Less Than The Required Delivery Will Not Be Accepted. The Government Intends To Award Without Discussions While Reserving The Right To Hold Discussions If Determined Advantageous To The Government. Offerors Are Encouraged To Provide Their Best Proposed Pricing In Their Initial Offer. notes To Offerors: quotes Shall Be Submitted Electronically Via Email, To: Alexandria.e.long@usace.army.mil. For Information Concerning This Solicitation, Contact Alexandria Long At The Above Email Or By Phone At 601-631-5642. you Are Responsible For Reading All Information Contained In This Solicitation And All Attachments If Any Posted With It. offerors Should Check The Sam.gov Web Site Often For Modifications To This Solicitation. offerors Are Responsible For Ensuring Their Quotes Arrive Timely. technical Inquiries And Questions technical Inquiries And Questions Relating To This Solicitation Are To Be Submitted Via Bidder Inquiry In Projnet At (https://www.projnet.org). Offerors Are Encouraged To Submit Questions Early In The Advertisement Process, In Order To Ensure Adequate Time Is Allotted To Form An Appropriate Response And Amend The Solicitation, If Necessary. Any Questions Submitted Within The 72 Hours Window Of The Solicitation Closing Date Are Not Guaranteed A Response Will Be Provided. To Submit And Review Inquiry Items, Prospective Vendors Will Need To Use The Bidder Inquiry Key Presented Below And Follow The Instructions Listed Below The Key For Access. the Solicitation Number Is: W912ee25qa016, Track Roller Bearing Supply the Bidder/offeror Inquiry Key Is:z2a4ah-73um98 specific Instructions For Projnet Bid Inquiry Access: from The Projnet Home Page Linked Above, Click Onquick Addon The Upper Right Side Of The Screen. identify The Agency. This Should Be Marked Asusace key. Enter Thebidder Inquiry Keylisted Above. email. Enter The Email Address You Would Like To Use For Communication. click Continue. A Page Will Then Open Saying That A User Account Was Not Found And Will Ask You To Create One Using The Provided Form. enter Your First Name, Last Name, Company, City, State, Phone, Email, Secret Question, Secret Answer, And Time Zone. Make Sure To Remember Your Secret Question And Answer As They Will Be Used From This Point On To Access The Projnet System. click Add User. Once This Is Completed You Are Now Registered Within Projnet And Are Currently Logged Into The System. bidders/offerors Are Requested To Review The Specification In Its Entirety, Review The Bidder Inquiry System For Answers To Questions Prior To Submission Of A New Inquiry. The Call Center Operates Weekdays From 8am To 5pm U.s. Central Time Zone (chicago). The Telephone Number For The Call Center Is 800-428-help.